Primary tab navigation

IBM Business Service Management enables you to minimize service disruptions and outages, helping you optimize business and increase operational efficiency.

With IBM Business Service Management, companies are able to redefine and redesign their IT infrastructure as they try to reduce capital and labor costs, while simultaneously handling rapid growth in new services.

IBM Business Service Management Products

  • .

    TBSM

    Monitor and track business services against business objectives

  • .

    Netcool/Impact

    Improve network efficiency and productivity

  • .

    IBM SmartCloud Control Desk

    Optimized, automated service management helps reduce costs and service disruptions

IBM BSM Featured Resources

.

One Large City, Hundreds of Improvements
 
 

.

Prevent Service Outages with IBM Business Service Management
 

.

Business service management 101: Manage IT with a business focus

 
.

IBM CIO Case Study: Managing Service Innovation

 


Contact IBM

Considering a purchase?


Manage Dynamic Networks

Enterprise networks rely heavily on the Internet

Watch the Video (MP4, 00:05:02)

Related Solutions

Stay Connected

twitter linkedin youtube