Success stories

Case studies of how IBM helps its customers succeed

By client > Telenet

3 column nested results data table.
Number Title Date
1.

Telenet transforms its customer care call center into a sales outlet

Telenet wanted to allow its call center operatives to make relevant and interesting offers. Working with IBM SPSS consultants, Telenet created seven models for cross-selling and up-selling.
24 May 2011
2.

Telenet responds quickly to new trends with IBM Cognos BI and IBM Cognos Planning

Telenet decided to construct a powerful, flexible business intelligence environment based on IBM Cognos 8 Business Intelligence and IBM Cognos 8 Planning.
23 Aug 2010