ATM Milano

Published on 06-Sep-2012

Customer:
ATM Milano

Industry:
Travel & Transportation

Deployment country:
Italy

Solution:
Industry Framework , BA - Risk Analytics, Smarter Planet

Smarter Planet:
Smarter Cities, Smarter Transportation

IBM Business Partner:
ALSTOM Transport

Overview

Azienda Trasporti Milanesi (ATM) is a Public Limited Company owned by the Milan Municipality. It manages public transport in the Lombard capital and in 72 provincial towns, serving an area with a population of 2.6 million people.

Business need:
ATM Milano, the operator of Italy’s longest underground rail network, had separate control rooms to manage its three underground metro lines, with siloed systems to manage every service. Information from one system was not available to any other, or to the operators of the other lines, thus impacting efficiency and ATM’s capability to manage emergency situations. ATM Milano needed a system that would allow it to effectively manage all three rail lines from a single control room, using an integrated, intelligent system that would provide 360-degree visibility into all elements of the system.

Solution:
ATM Milano can ensure passengers’ safe arrival now that the previous systems have been replaced by a single integrated, intelligent platform that improves operational management and communication. An “event correlation tool” that collects and analyzes real-time data points gives the operator visibility to everything happening in the system. Precise data can isolate incidents to small sections of rail, instead of having to shut down entire lines, and determine if a situation is an actual emergency or a false alarm. Services are less likely to be interrupted, and if so, are quickly restored.

Benefits:
Reduces infrastructure costs by 50 percent by eliminating redundant computing, communications, facilities and personnel costs Automates many responses to critical systems, reducing service interruptions and congestion at stations Enables direct control and better security surveillance via integrated video systems displayed in the control room

Case Study

Azienda Trasporti Milanesi (ATM) is a Public Limited Company owned by the Milan Municipality. It manages public transport in the Lombard capital and in 72 provincial towns, serving an area with a population of 2.6 million people.

The Opportunity
ATM Milano, the operator of Italy’s longest underground rail network, had separate control rooms to manage each of its three underground metro lines, and each line had specific and siloed systems to manage every service. Information from one system was not available to any other, or to the operators of the other lines, thus impacting efficiency, quality of service for citizens and ATM’s capability to manage emergency situations effectively. The transportation operator needed a system that would allow it to effectively manage all three rail lines from a single control room, using an integrated, intelligent system that would provide 360-degree visibility into all elements of the system, helping it provide the best and most efficient train service possible.

What Makes It Smarter
ATM Milano can better ensure passengers’ safe and on-time arrival now that the previously siloed technological, operational and communications systems have been replaced by a single integrated, intelligent platform that improves operational management, security, safety and communication. An “event correlation tool” that collects and analyzes thousands of real-time data points coming from field sensors gives the operator real-time visibility to everything happening in the rail system. Precise data from the system can help isolate incidents to small sections of rail, instead of having to shut down entire lines, and can quickly determine whether a situation is an actual emergency or a false alarm. Services are less likely to be interrupted, and if so, are quickly restored, keeping passengers happy as they traverse the rail system under Milan.

Real Business Results
· Reduces infrastructure costs by 50 percent by eliminating redundant computing, communications, facilities and personnel costs
· Automates many responses to critical systems, reducing service interruptions and congestion at stations
· Enables direct control and better security surveillance via integrated video systems displayed in the control room

Products and services used

IBM products and services that were used in this case study.

Software:
WebSphere Enterprise Service Bus

Legal Information

© Copyright IBM Corporation 2012 IBM Corporation Software Group Route 100 Somers, NY 10589 Produced in the United States August 2012 IBM, the IBM logo, ibm.com, Global Business Services, Global Technology Services, System Storage, System x and WebSphere are trademarks of International Business Machines Corp., registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the Web at “Copyright and trademark information” at ibm.com/legal/copytrade.shtml This document is current as of the initial date of publication and may be changed by IBM at any time. Not all offerings are available in every country in which IBM operates. The performance data and client examples cited are presented for illustrative purposes only. Actual performance results may vary depending on specific configurations and operating conditions. THE INFORMATION IN THIS DOCUMENT IS PROVIDED “AS IS” WITHOUT ANY WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND ANY WARRANTY OR CONDITION OF NON-INFRINGEMENT. IBM products are warranted according to the terms and conditions of the agreements under which they are provided.