Cognos software

Business intelligence and performance management

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Cognos customer resources

IBM offers a full range of customer support, training and certification, and services for Cognos and other Business Analytics customers.


Get world-class support for all your Cognos and Business Analytics products. Whether you're looking for supported product and software environments, product downloads or fixpack schedules, you’ll find everything you need.

Training and Certification

IBM offers a wide range of software education options to suit your role, your preferred learning format—and your schedule. Cognos courses are offered through public or onsite classroom training, computer based training, or instructor-led online courses. Standard and customized training programs are designed to match your unique requirements.


  • Strategy


    Develop a plan and roadmap for your business analytics environment based on specific needs and requirements.

  • Implementation


    For selected IBM Cognos products, we provide end-to-end implementation services from planning through analysis, design, development, delivery and operation of your solution.

  • Adoption


    Grow the adoption of analytics with just in time learning solutions.

  • Optimization


    Improve the performance of analytics for administration, infrastructure, and applications.

Success Stories

More than 23,000 leading companies and organizations around the world choose Cognos software. Learn how Cognos software is helping organization drive better results. Search by product, customer, industry and date in the customer success database.

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