According to Morgan Stanley Research, the ramp up of mobile Internet usage will be faster than that experienced with desktop Internet and, within five years, more users are likely to connect to the Internet using mobile devices than using desktop PCs.
Social networking has taken a prominent role in the way we live our lives and is heavily influencing how we make decisions when we shop.
From product reviews, sharing news of retail promotions, group buys, and recommendations for cool new products and services, knowing how to engage and capitalize on the online conversation phenomenon is paramount to a successful retail future.
Learn how to capitalize on these two paradigm shifting additions to the commerce landscape.
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Powering up the mobile and social customer experience