The Forrester Wave: Omni-Channel Order Management, Q3 2016
IBM Named a Leader in Omni-Channel Order Management
In this report, Forrester reveals how order management systems (OMS) solve the omni-channel deficiencies of traditional systems, allowing retailers to orchestrate complex order processing scenarios - from the point of capture, through the supply chain, and to the point of fulfillment.
Read the report to:
Understand the increased importance of order management systems
Learn how distributed order management, enterprise inventory, customer service and store fulfillment have become key differentiators in order management
See what makes IBM a leader in omni-channel order management
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