Omni-channel Report Card Self Assessment

How do you stack up?

With the tools in this assessment, you can take advantage of this methodology to review your brand’s proficiency in seven critical areas and understand how your eCommerce efforts compare to those in your segment, both by area and in total.

While the key areas of assessment will vary based on your category or product(s) sold, most retailers should systematically review at least the following areas:

  • Digital and online experience; social media

  • Store experience

  • Flexible fulfillment

  • Mobile website/app

  • Integrated marketing and pricing

  • Call center experience

Fill out the form to review the assessment tools now.

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