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University of Toronto  

Project 1122 - Business Automation On-the-Go

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Running from 2020 to present

Business Automation On-the-Go

Despite the ready availability of business automation products, much of everyday work continues to be managed outside of these through labor intensive and time-consuming interactions. Email remains the mainstay among numerous office productivity tools. Yet there is no direct link between these ad hoc work streams and existing automations. This project's objective is to help automate these adhoc work patterns by analyzing e-mail to derive intent and context information and leverage the knowledge gained to integrate with a variety of IBM Automation services suited for the specific interaction.

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Research team:

  • IBM Project Lead (RCL): Sebastian Carbajales, IBM
  • IBM Project Lead (RCL): Allen Chan, IBM
  • IBM Manager (RCM): Ed Lynch, IBM
  • IBM Sponsor (RCS): Allen Chan, IBM
  • IBM Contributor (RCC): Yazan Obeidi, IBM
  • IBM Contributor (RCC): John Green, IBM

Institution:

University of Toronto   

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