McMaster University Enterprise Design Thinking Workshop

McMaster University

Brainstorming ways of improving McMaster's IT services through IBM's Enterprise Design Thinking framework

A diverse group of university IT & admin staff, faculty, students and IBMers attended this workshop eager to contribute to the new McMaster IT Strategic Plan. The plan aims to implement transformative technologies and services. This workshop was an opportunity to brainstorm some of the big ideas the university could use to achieve its vision. The problem was approached from the end user's perspective to gain a greater understanding of their needs and challenges so they could be served better.

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