Agenda

 

Allan Tan

Group Editor-in-Chief
Cxociety

Allan is Group Editor-in-Chief for Cxociety and oversees the editorial team for FutureCFO, FutureCIO and FutureIoT. He is responsible for developing and launching Asia’s first dedicated IoT publication, and also supports content marketing engagements for Cxociety clients as well as moderates and speaks at events.

He has more than 36 years of experience across a broad spectrum of business and operational disciplines, including sales, marketing, public relations, industry analyst relations, and software design and programming.

Allan has a Bachelor of Science in Electronics and Communications Engineering from Don Bosco Technical College, Mandaluyong City, Philippines.

Jayanth Jagadeesan

Cognitive Process Transformation Growth Platform Leader
IBM ASEAN & Singapore

Jayanth Jagadeesan (Jay) is currently the Cognitive Process Transformation Growth Platform Leader for ASEAN and Singapore. He is responsible for developing compelling transformation value propositions, implementing offering strategies and meeting contract performance targets across the Growth Platform in the regions.

Jay’s expertise is in understanding clients’ transformation agenda and in translating them into solutions that can be jointly implemented to drive business benefits. Over his 26 years at IBM, Jay has held numerous management and executive positions building a reputation with clients across several industries for rallying large international teams to create and deliver solutions that improve productivity, reduce costs and increase revenues through process re-engineering, process outsourcing, analytics, AI and automation while delivering exceptional customer satisfaction.

Jay has a Master’s Degree in Business Administration from Salem International University, WV and a Master’s Degree in Computer Applications from the National Institute of Technology, Trichy, India.

Neeraj Manik

Asia Pacific Leader - Cognitive Process Re-engineering and Services
IBM Singapore

Business leader for IBM's Process Services and Re-engineering business across Asia Pac. Directly responsible the P&L, sales, consulting and delivery of cognitive enterprise transformation solutions across Finance, Procurement, Talent and Industry specific process areas as part of the IBM Asia Pac leadership team.

Deep BPO domain knowledge combined with an entrepreneurial leadership style. Rich experience in transforming Business Services for large enterprises by using the power of people, process, technology and governance. Engaged in developing several industry leading best practices around Process Optimization, Analytics, Cognitive Computing, Shared Services Strategy, Target Operating Model, BPaaS and ‘Consult to Operate’ strategies. Driver of business outcomes for clients in healthcare, high tech, manufacturing, internet, CPG, telecom and services industry. Certified PMP, certified LSS Greenbelt, and trained MBB.

Neeraj had been in a series of successful leadership roles while leading large teams while based in US and Asia. Has played in key role in developing Process transformation capabilities at IBM’s BPO business. Regarded in the industry as a thought leader, innovator, influencer, speaker and recognized as an opinion maker on Enterprise transformation, BPO, Customer-to-Cash and Finance globally.