Agenda

Event details

Date: April 26th, 2018
Time: 09:00 - 17:00
Location: IBM Client Center
Address: Avenue du Bourget/Bourgetlaan 42 - 1130 Brussels

Organizations have growing needs to bring focus to the chaos of content – both structured and unstructured - whether on premises or in the cloud, in the office or in the field with mobile devices. Next to that business users actually express a need for flexible workflow controls, access to powerful analytics and dashboards, collaboration tools for internal and external workers, and complete audit tracking for compliance with industry regulations. IBM® Case Manager is a platform for designing and deploying solutions that help people gather the right content, apply analytics for faster, more accurate decisions and take action to assure better business outcomes. During the Proof of Technology we will showcase the ease of configuration and creation of processes.

Moreover during one-to-one breakout sessions IRIS - an IBM Platinum Business Partner - will elaborate on the role a Case Management solution plays in a Digital Transformation project, including the business value that will be created, from compliancy to customer intimacy.

Agenda
Time Session name
09:00 - 09:30 Welcome coffee
09:30 - 09:45 Introduction
09:45 - 10:45 IBM® Case Manager Technical Update and Roadmap
10:45 - 11:00 Break
11:00 - 11:30 How to implement or start an ACM project?
11:30 - 12:30 Lunch
12:30 - 16:00 Hands-on Lab with IBM® Case Manager & Personalized breakout sessions
16:00 - 17:00 Closing drink