For your reference, we have posted the presentations online. Please click the links below, but please note that some of the files are large, so it may take a few minutes to download.
THREE IMPERATIVES The future practice
of marketing: shaping our belief, Geraldine Tenten
IBM Social Media Analytics: Transforming Business and Improving Employee Productivity, Collaboration and Satisfaction, Andrew Warzecha
Smarter Social Marketing Using social insights to shape, execute and track your omni-channel marketing campaigns, Chris Gruber
Serve Better Finding the “Voice of Your Customer”, Mark Roboff
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