Before you begin
To
retrieve your certificate from the
PKI Services home page,
you must first know your transaction ID. You should have recorded
this when your certificate request was successful. (See
Figure 3.)
Procedure
Perform the following steps to
retrieve your certificate from the
PKI Services home page:
- Enter your transaction ID and select the certificate type using
the drop-down. Then click Pick up certificate on the PKI Services home page.
(See Figure 1.) This displays
the Web page that Figure 4 shows.
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- Enter your passphrase (this is the challenge passphrase) if you
specified one when requesting your certificate.
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- Click Retrieve and install certificate. If you are using
a Mozilla-based browser, go to Step 5.
If you are using Internet Explorer and the retrieval of the certificate
is successful, this displays the Web page that Figure 1 shows. (This is
for a browser certificate. For a server certificate, Figure 2 shows an example of the
Web page.)
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- Click Install certificate. If the certificate installs
successfully, you get a popup window that says Your new certificate
installed successfully.
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- Check that your certificate installed correctly:
- For a Mozilla-based browser, click Security, then Certificates
→ Yours. Your certificate should
appear in the list. Select it and click Verify.
- For Internet Explorer, Click Tools → Internet Options, then Content,
Certificates. Your
certificate should appear in the Personal list. Click Advanced to
see additional information.
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