IBM Maximo Anywhere V7.6 delivers asset, inventory, and calibration capabilities

IBM United States Software Announcement 216-037
January 26, 2016


Table of contents
OverviewOverviewTechnical informationTechnical information
Key prerequisitesKey prerequisitesOrdering informationOrdering information
Planned availability datePlanned availability dateTerms and conditionsTerms and conditions
DescriptionDescriptionPricesPrices
Program numberProgram numberOrder nowOrder now
PublicationsPublications 


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At a glance
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IBM® Maximo® Anywhere V7.6 enables mobile field technicians to:

  • Create new assets quickly with the Asset Data Manager application.
  • Manage asset details, configurations, and operational characteristics.
  • Audit discovered assets and reconcile their current location versus the intended location in an effort to reduce asset loss within organizations where asset movement takes place.
  • Perform asset relocation quickly and easily from their mobile device.
  • Create new service requests.
  • Perform and capture industry regulated calibration activity.
  • Transfer items between storerooms or site locations.
  • Issue and return materials from the storeroom.
  • Receive internal transfers and external purchase orders.



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Overview
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IBM Maximo Anywhere V7.6 provides a wide array of new mobile applications and capabilities, enabling the IBM Maximo user to mobilize their workforce in accommodating a much wider range of roles and job functions.

Field technicians can now manage business assets and their operational status, performance parameters, and specifications more easily with the new Asset Data Manager application. Users can also quickly add new assets, whether in connected or disconnected modes. This application also provides the ability to conduct asset moves quickly and easily, as well as the ability to report downtime.

Some Maximo users have assets that are constantly on the move and have difficulty trying to maintain an accurate record of where their critical assets are located. The Asset Audit application allows field technicians to scan the contents of a room and quickly recognize assets, which are in unexpected or incorrect locations. The application makes it easy for users to update the assets’ location, so that it may easily and reliably be located by any personnel requiring it.

Tradespeople often encounter situations within their work environment which require attention, and often by someone other than themselves. The new Service Request application allows the field technician to effortlessly report such situations, accurately describe the problem, capture the GPS location of the problem, include a photograph, and send the report onward to Maximo.

Users of Maximo often rely on the Maximo Calibration module to capture critical calibration data, and to abide by strict industry standards within regulated industries. This capability may now be performed by field personnel on mobile devices. The calibration capabilities are now part of the Work Execution application, enabling mobile users to leverage calibration work orders in capturing critical calibration work and asset data.

Maximo Anywhere V7.6 also provides a number of new applications designed to free up storeroom personnel so that they may more efficiently satisfy material demands and manage critical stock levels for the enterprise. The Issues and Returns application allows storeroom clerks the ability to pick up and deliver work related materials, as well as return items quickly that were not required by field technicians. The Material Transfers and Receipt application allows the storeroom clerk to transfer materials to other storerooms or even sites in an effort to manage inventory levels across the enterprise. This application assists users in the transferring of goods, the receipt of those materials at their destination, as well as the receipt of materials purchased externally through a company purchase order.

Capabilities that span multiple applications allow businesses to accommodate a wide array of work processes across their organizations. Regulated work processes, requiring electronic signature (e-sig) sign off, may now be accommodated. Businesses may incorporate this ability at any point in their work processes. Additionally, signature capture may now be applied to multiple applications, providing the ability to obtain user's or customer's signature on a work order, often the point of validation that work has been completed in a satisfactory manner.



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Key prerequisites
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IBM Maximo Anywhere supports Android, Apple iOS, and Microsoft™ Windows™ Tablet mobile operating systems and a wide range of mobile devices.



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Planned availability date
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January 29, 2016: Electronic download



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Description
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IBM Maximo Anywhere V7.6 accelerates the mobile strategy for IBM Maximo users. Based on the IBM MobileFirst™ Platform, Maximo Anywhere delivers a robust, reliable, and secure mobile product, capable of operating in connected or disconnected modes. This release brings a whole new array of mobile applications and capabilities.

New applications:

  • Asset Data Manager
  • Asset Audit
  • Service Request
  • Issues and Returns
  • Transfer and Receipts
  • Work Execution extension to include calibration

In addition, there is an ever expanding set of capabilities being made available, which can be applied to any mobile application as required by the user. These capabilities include electronic signature (e-sig) and signature capture.

Maximo Anywhere provides applications that span work management, inventory, and asset management disciplines, thus opening up a whole new window of opportunity for users of Maximo to deploy a greater degree of mobile applications to their workforce. This helps users gain all of the efficiencies that mobility has to offer. Maximo Anywhere supports Android, Apple iOS, and Microsoft Windows mobile operating systems.

Maximo Anywhere is based on MobileFirst Platform letting businesses utilize this platform to meet the needs of their mobile strategy for their entire enterprise.



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Program number
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Program number VRM Program name
5725-M39 7.6 IBM Maximo Anywhere


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Education support
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IBM training provides education to support many IBM offerings. Descriptions of courses for IT professionals and managers can be found on IBM authorized training website.

Call IBM training at 800-IBM-TEACH (426-8322) for catalogs, schedules, and enrollments.



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Offering Information
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Product information is available on the IBM Offering Information website.

More information is also available on the Passport Advantage® and Passport Advantage Express® website.



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Publications
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English and national language product documentation can be accessed from the IBM Knowledge Center website, on the general availability date.

English product documentation is also included with the program software and may be printed.

English publications will be available on the product's general availability date. National language publications will be available within 60 days of general availability. Refer to the Product Configuration Matrix for additional information on translation of publications.



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Services
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Software Services

IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an extensive portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support a wide range of critical business needs.

To learn more about IBM Software Services or to contact a Software Services sales specialist, go to the IBM Software Services website.



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Technical information
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Specified operating environment

Hardware requirements

IBM Maximo Anywhere V7.6

IBM MobileFirst server:

  • Disk space
    • Minimum: 150 MB
    • Recommended: Refer to your web server documentation.
  • Memory
    • Minimum: 2 GB RAM.
    • Recommended: Refer to your web server recommendations.

Build machine:

  • Disk space
    • Minimum: 4 GB
    • Recommended: 8 GB
  • Memory
    • Minimum: 2 GB RAM
    • Recommended: 8 GB RAM

Mobile devices:

  • Disk space
    • Minimum: 100 MB per application plus map image size and space for attachments
    • Recommended: 200 MB, map image size, or greater per application and space for attachments
  • Memory
    • Minimum: 1 GB RAM

Other:

  • Medium, large, and extra large size screens are supported.
  • Medium, high, and extra high mobile screen densities are supported.
  • An environment that supports HTTP protocol, such as LAN TCP/IP, WiFi, cellular, or satellite communications.
  • 5 megapixel camera with auto focus for bar code scanning.
  • Optional Bluetooth laser scanner.

Software requirements

Maximo server

  • IBM Maximo Asset Management V7.5.0.6, or later

IBM MobileFirst server

Operating systems

  • IBM AIX® V6.1 and IBM AIX V7.1 *
  • Red Hat Enterprise Linux™ V5, V6, and V7 *
  • SUSE Linux Enterprise Server V10 and V11 *
  • Microsoft Windows Server 2008 *
  • Microsoft Windows Server 2012

Build machine

Operating systems

  • Red Hat Enterprise Linux V5, V6, and V7 *
  • SUSE Linux Enterprise Server V10 and V11 *
  • Microsoft Windows Server 2008 *
  • Microsoft Windows Server 2012
  • Mac OSX

* IBM AIX V6.1, Red Hat Enterprise Linux V5, SUSE Linux Enterprise Server V10, and Microsoft Windows Server 2008 are not supported with IBM Maximo Asset Management V7.6.

Mobile devices

Operating systems

  • Android 4.0, 5.0, or later
  • Apple iOS 8.4, 9.0, 9.1, 9.2, or later
  • Microsoft Windows 8.1, 10.0, or later

Note: Mobile devices have less computing power than a typical laptop or desktop computer. The memory and processor speeds on mobile devices will impact the performance of the application.

The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a readme file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language.

IBM Electronic Support

The IBM Support Portal is your gateway to technical support. This includes IBM Electronic Support tools and resources, for software and hardware, to help save time and simplify support. The Electronic Support tools can help you find answers to questions, download fixes, troubleshoot, automate data collection, submit and track problems through the Service Request online tool, and build skills. All these tools are made available through your IBM support agreement. Read about the Electronic Support portfolio of tools on the IBM Electronic Support website.

You can also access the IBM Support Portal page and the online Service requests and PMRs tool for more support.

Planning information

Packaging

IBM Maximo Anywhere V7.6 is available as electronic download only. There are no physical media or hardcopy publications.

This program, when downloaded from a website, contains the applicable IBM license agreement and License Information, if appropriate, and will be presented for acceptance at the time of installation of the program. For future reference, the license and License Information will be stored in a directory such as LICENSE.TXT.

Security, auditability, and control

The products in this announcement use the security and auditability features of the host hardware or software.

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.



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Ordering information
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This product is only available through Passport Advantage. It is not available as shrinkwrap.

These products may only be sold directly by IBM or by authorized IBM Business Partners for Software Value Plus.

More information can be found on the IBM Software Value Plus website.

To locate IBM Business Partners for Software Value Plus in your geography for a specific Software Value Plus portfolio, go to the Find a Business Partner page.

Product group: Maximo Portfolio

Product: IBM Maximo Anywhere (5725-M39)

Product category: Maximo Portfolio



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Terms and conditions
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The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.

This product is only available through Passport Advantage.

Licensing

IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use. Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.

Agreement for Acquisition of Software Maintenance

These programs are licensed under the IBM Program License Agreement (IPLA) and the associated agreement for software subscription and support which provide for support with ongoing access to releases and versions of the program. IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with the initial license acquisition of each program acquired. The initial period of Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available. These programs have a one-time license charge for use of the program and an annual renewable charge for the enhanced support that includes telephone assistance (voice support for defects during normal business hours), as well as access to updates, releases, and versions of the program as long as support is in effect.

License Information number

  • L-SNEP-A4SLP6: IBM Maximo Anywhere V7.6

See the License Information documents page on the IBM Software License Agreement website for more information.

Limited warranty applies

Yes

Limited warranty

IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.

IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, see the IBM Software Support Handbook.

IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).

Program technical support

Technical support of a program product version or release will be available for a minimum of five years from the general availability date, as long as your Software Subscription and Support (also referred to as Software Maintenance) is in effect.

This technical support allows you to obtain assistance (by telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Subscription and Support (Software Maintenance) also provides you with access to updates (modifications or fixes), releases, and versions of the program. You will be notified, through an announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM, including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.

Money-back guarantee

If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.

For clarification, note that (1) for programs acquired under the IBM International Passport Advantage offering, this term applies only to your first acquisition of the program and (2) for programs acquired under any of IBM's On/Off Capacity on Demand (On/Off CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by you.

Volume orders (IVO)

No

Passport Advantage applies

Yes, information is available on the Passport Advantage and Passport Advantage Express website.

Software Subscription and Support applies

Yes. Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and Technical Support are provided by the Software Subscription and Support offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software and Technical Support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support with each program license acquired. The initial period of Software Subscription and Support can be extended by the purchase of a renewal option, if available.

While your Software Subscription and Support is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance by telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, see the IBM Software Support Handbook. Software Subscription and Support does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements.

For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, go to the Passport Advantage and Passport Advantage Express website.

IBM Operational Support Services - SoftwareXcel

No

System i Software Maintenance applies

No

Variable charges apply

No

Educational allowance available

Not applicable.



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Statement of good security practices
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IT system security involves protecting systems and information through prevention, detection, and response to improper access from within and outside your enterprise. Improper access can result in information being altered, destroyed, or misappropriated or can result in misuse of your systems to attack others. Without a comprehensive approach to security, no IT system or product should be considered completely secure and no single product or security measure can be completely effective in preventing improper access. IBM systems and products are designed to be part of a lawful, comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products, or services to be most effective.

Important: IBM does not warrant that any systems, products, or services are immune from, or will make your enterprise immune from, the malicious or illegal conduct of any party.



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IBM Electronic Services
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Electronic Service Agent™ and the IBM Electronic Support web portal are dedicated to providing fast, exceptional support to organizations that have IBM Systems. The IBM Electronic Service Agent tool is a no-additional-charge tool that proactively monitors and reports hardware events, such as system errors, performance issues, and inventory. The Electronic Service Agent tool can help you stay focused on your company's strategic business initiatives, save time, and spend less effort managing day-to-day IT maintenance issues. Servers enabled with this tool can be monitored remotely around the clock by IBM Support, all at no additional cost to you.

Now integrated into the base operating system of AIX V5.3, AIX V6.1, and AIX V7.1, Electronic Service Agent is designed to automatically and electronically report system failures and utilization issues to IBM, which can result in faster problem resolution and increased availability. System configuration and inventory information collected by the Electronic Service Agent tool also can be viewed on the secure Electronic Support web portal, and used to improve problem determination and resolution by you and the IBM support team. To access the tool main menu, simply type smitty esa_main, and select Configure Electronic Service Agent. In addition, ESA now includes a powerful web user interface, giving the administrator easy access to status, tool settings, problem information, and filters. For more information and documentation on how to configure and use Electronic Service Agent, go to the IBM Electronic Support website.

The IBM Electronic Support portal is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. This portal enables you to gain easier access to IBM resources for assistance in resolving technical problems. The My Systems and Premium Search functions make it even easier for organizations that are Electronic Service Agent tool-enabled to track system inventory and find pertinent fixes.

Benefits

Increased uptime: The Electronic Service Agent™ tool is designed to enhance the Warranty or Maintenance Agreement by providing faster hardware error reporting and uploading system information to IBM Support. This can translate to less wasted time monitoring the symptoms, diagnosing the error, and manually calling IBM Support to open a problem record. Its 24 x 7 monitoring and reporting mean human intervention is not required to report errors.

Security: The Electronic Service Agent tool is designed to be secure in monitoring, reporting, and storing the data at IBM. The Electronic Service Agent tool is designed to securely transmit either through the Internet (HTTPS or VPN) or modem to provide organizations a single point of exit from their site. Communication is one way. Activating Electronic Service Agent does not enable IBM to call into an organization’s system.

For additional information, go to the http://www.ibm.com/support/esa website.

More accurate reporting: Because system information and error logs are automatically uploaded to the IBM Support Center in conjunction with the service request, you are not required to find and send system information, decreasing the risk of misreported or misdiagnosed errors. Once inside IBM, problem error data is run through a data knowledge management system and knowledge articles are appended to the problem record.

Customized support: Using the IBM ID entered during activation, you can view system and support information in the My Systems and Premium Search sections of the IBM Electronic Support page.

My Systems provides valuable reports of installed hardware and software using information collected from the systems by Electronic Service Agent. Reports are available for any system associated with your IBM ID. Premium Search combines the function of search and the value of Electronic Service Agent information, providing advanced search of the technical support knowledgebase. Using Premium Search and the Electronic Service Agent information that has been collected from your system, you are able to see search results that apply specifically to your systems.

For more information on how to utilize the power of IBM Electronic Services, contact your IBM Systems Services Representative, or go to the IBM Electronic Support website.



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Prices
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Business Partner information

If you are an IBM Business Partner -- Distributor for Workstation Software acquiring products from IBM, you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBM ID and password are required to access the https://www.ibm.com/software/howtobuy/passportadvantage/paoreseller website.

For all local charges, contact your IBM representative.


Passport Advantage

For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner for Software Value Plus. Additional information is also available on the Passport Advantage and Passport Advantage Express website.

IBM Global Financing

IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or go to the IBM Global Financing website for more information.

IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.

Financing from IBM Global Financing helps you preserve cash and credit lines, enables more technology acquisition within current budget limits, permits accelerated implementation of economically attractive new technologies, offers payment and term flexibility, and can help match project costs to projected benefits. Financing is available worldwide for credit-qualified customers.



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Order now
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To order, contact your Americas Call Centers, local IBM representative, or your IBM Business Partner. To identify your local IBM representative or IBM Business Partner call 800-IBM-4YOU (426-4968). For more information, contact the Americas Call Centers.

Phone: 800-IBM-CALL (426-2255)

Fax: 800-2IBM-FAX (242-6329)

For IBM representative: callserv@ca.ibm.com

For IBM Business Partner: pwcs@us.ibm.com

Mail:
IBM Teleweb Customer Support
ibm.com® Sales Execution Center, Americas North
3500 Steeles Ave. East, Tower 3/4
Markham, Ontario
Canada L3R 2Z1
Reference: YE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.


Note: Shipments will begin after the planned availability date.


IBM Software Value Plus

These products are available under IBM Software Value Plus, either directly from IBM or through authorized Business Partners who invest in skills and high-value solutions. IBM customers may benefit from the industry-specific or horizontal solutions, skills, and expertise provided by these Business Partners.

Additions to Software Value Plus will be communicated through standard product announcements. For a current list of IBM software available under Software Value Plus, go to the IBM Software Value Plus website.

For questions regarding Software Value Plus, go to the IBM Software Value Plus website.

Trademarks

IBM MobileFirst and Electronic Service Agent are trademarks of IBM Corporation in the United States, other countries, or both.

IBM, Maximo, Passport Advantage, System i, Express, AIX and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.

Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both.

Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at

Terms of use

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/us/

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