IBM InfoSphere Optim application-aware for Siebel and JD Edwards products renamed to better identify products with InfoSphere family and add expanded version support for Siebel and JD Edwards applications

IBM United States Software Announcement 211-294
August 23, 2011


Table of contents
Overview Overview Technical information Technical information
Key prerequisites Key prerequisites Ordering information Ordering information
Planned availability date Planned availability date Terms and conditions Terms and conditions
Description Description Prices Prices
Program number Program number Order now Order now
Publications Publications


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Overview
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Programs released with this announcement provide expanded version support as follows:

  • Expanded coverage for Data Growth for Siebel 8.1
  • Expanded coverage for Test Data Management for Siebel 8.1
  • Expanded coverage for Data Growth for JD Edwards 9.0

Products in this announcement are renamed to include "InfoSphere®" to better identify the products with the InfoSphere Optim™ product family.

For ordering, contact your IBM® representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: YE001).



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Key prerequisites
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Refer to the Software requirements section.



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Planned availability date
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August 26, 2011



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Description
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InfoSphere Optim Test Data Management Solution

Secure application testing for quality and reliability has never been more important. Yet testing can be time consuming and expensive. How can you speed iterative testing, better control costs, and support efforts to keep test environments secure? InfoSphere Optim offers extensive test data management capabilities for creating "right-sized" fictionalized test databases that more accurately reflect end-to-end business processes. InfoSphere Optim can help you minimize costly cloning processes and address defects early in the development process -- where they are cheapest and easiest to fix. Most importantly, InfoSphere Optim scales along with your development and testing requirements, across applications, databases, operating systems, and hardware platforms. Help to secure your test environments, improve quality, accelerate release cycles, and cut costs today with InfoSphere Optim.

The InfoSphere Optim Test Data Management solution helps organizations by:

  • Creating referentially intact, "right-sized" test databases
  • Automating test result comparisons to identify hidden errors
  • Refreshing and maintaining production-like test environments more easily
  • Shortening iterative testing cycles to help accelerate time to market

InfoSphere Data Growth Solution

When it comes to data, more is not always better. In fact, overgrown databases can impair the performance of your mission-critical ERP, CRM, and custom applications, jeopardizing the superior service you have worked so hard to provide. InfoSphere Optim solutions address the data growth problem at the source by managing your enterprise application data. InfoSphere Optim enables you to archive historical transaction records, storing them more securely and cost effectively while maintaining universal access. With less data to sift through, InfoSphere Optim helps you speed reporting and complete mission-critical business processes on time.

The InfoSphere Optim Data Growth solutions help organizations by:

  • Supporting efforts to reduce hardware, storage, and maintenance costs by archiving historical data from applications and systems, freeing valuable resources
  • Optimizing application performance levels by controlling ongoing database growth
  • Archiving, managing, and retaining application data according to business and compliance policies
  • Responding more quickly to audit and discovery requests with universal access to archived information
  • Centrally managing and controlling archiving across enterprise applications (including custom applications and packaged CRM/ERP solutions such as JD Edwards EnterpriseOne, Oracle E-Business Suite, PeopleSoft Enterprise, Siebel CRM, and Amdocs CRM), databases (DB2®, Informix®, Oracle, Sybase, SQL Server, and so on), and platforms (including Microsoft™ Windows™, UNIX/Linux, and IBM z/OS®)

InfoSphere Optim Application Retirement Solution

Periodic reviews of your application portfolio can help identify underperforming or redundant systems where maintenance costs may outweigh business value. By decommissioning these applications, companies can optimize application portfolios to support efforts to reduce costs and address risks. Decommissioning is the practice of removing a system (application, database, or platform) from service, while retaining access to business-critical data that are often required under a variety of data retention regulations.

InfoSphere Optim Application Retirement solutions can help support efforts to make application retirement safer and easier by enabling you to archive application data in its original business context, preserving each archived business object as an audit-ready "snapshot in time." With universal access to archives, you can review, report, and retrieve retired records, even after the originating application has been taken out of service, sustain compliance reporting and cost control efforts, and better address risks today with InfoSphere Optim Application Retirement Solution.

Accessibility by people with disabilities

A US Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at

http://www.ibm.com/able/product_accessibility/index.html


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Program number
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Program           Program
number    VRM     name

5724-U44  V3.2.3  InfoSphere Optim Data Growth Solution
                  for Siebel CRM
 
5724-U44  V3.2.3  InfoSphere Optim Data Growth Solution
                  for Siebel CRM - Open Data Manager
 
5724-U62  V3.2.3  InfoSphere Optim Test Data Management
                  Solution for Siebel CRM
 
5724-U62  V3.2.3  InfoSphere Optim Test Data Management
                  Solution for Siebel CRM - Data Masking
                  Option
 
5724-Z96  V3.2.3  InfoSphere Optim Solution for Application
                  Retirement for Siebel CRM
 
5724-U43  V3.0.5  InfoSphere Optim Data Growth Solution for
                  JD Edwards EnterpriseOne
 
5724-U43  V3.0.5  InfoSphere Optim Data Growth Solution for
                  JD Edwards EnterpriseOne - Open Data Manager
 
5724-U60  V3.0.5  InfoSphere Optim Test Data Management
                  Solution for JD Edwards EnterpriseOne
 
5724-U60  V3.0.5  InfoSphere Optim Test Data Management
                  Solution for JD Edwards EnterpriseOne
                  - Data Masking Option
 
5724-Z98  V3.0.5  InfoSphere Optim Solution for Application
                  Retirement for JD Edwards EnterpriseOne
 
5724-Y80  V3.0.5  InfoSphere Optim Data Growth Solution
                  Starter Edition for JD Edwards
                  Applications
 
5724-Y80  V3.0.5  InfoSphere Optim Data Growth Solution
                  Starter Edition for JD Edwards
                  EnterpriseOne Distribution/Manufacturing
                  Family
 
5724-Y80  V3.0.5  InfoSphere Optim Data Growth Solution
                  Starter Edition for JD Edwards
                  EnterpriseOne Financial Family
 
5724-Y80  V3.0.5  InfoSphere Optim Data Growth Solution
                  Starter Edition for JD Edwards
                  EnterpriseOne HCM Family
 
5724-Y80  V3.0.5  InfoSphere Optim Data Growth Solution
                  Starter Edition for JD Edwards
                  EnterpriseOne Project Management
                  Family
 
5724-Y80  V3.0.5  InfoSphere Optim Data Growth Solution
                  Starter Edition for JD Edwards
                  Applications - Open Data Manager
 
5724-Y81  V3.0.5  InfoSphere Optim Test Data Management
                  Solution Starter Edition for JD Edwards
                  Applications
 
5724-Y81  V3.0.5  InfoSphere Optim Test Data Management
                  Solution Starter Edition for JD Edwards
                  Applications - Data Masking Option
 


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Offering Information
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Product information is available via the Offering Information website

http://www.ibm.com/common/ssi

Also, visit the Passport Advantage® website

http://www.ibm.com/software/passportadvantage


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Publications
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All product publications are provided in softcopy format on the product CD-ROMs and DVDs. In addition, a hardcopy License Information document and hardcopy Quick Start Guide are included.



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Technical information
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Specified operating environment

Hardware requirements

For information on hardware requirements, refer to the websites listed in the Software requirements section.

Software requirements

For information on software requirements, refer to the websites listed below.

IBM InfoSphere Optim Data Growth Solution for Siebel CRM

http://www.ibm.com/support/docview.wss?uid=swg27015341

IBM InfoSphere Optim Test Data Management Solution for Siebel CRM

http://www.ibm.com/support/docview.wss?uid=swg27015343

IBM InfoSphere Optim Solution for Application Retirement for Siebel CRM

http://www.ibm.com/support/docview.wss?uid=swg27015341

IBM InfoSphere Optim Data Growth Solution for JD Edwards EnterpriseOne

http://www.ibm.com/support/docview.wss?uid=swg27014824

IBM InfoSphere Optim Test Data Management Solution for JD Edwards EnterpriseOne

http://www.ibm.com/support/docview.wss?uid=swg27014826

IBM InfoSphere Optim Solution for Application Retirement for JD Edwards EnterpriseOne

http://www.ibm.com/support/docview.wss?uid=swg27014824

IBM InfoSphere Optim Data Growth Solution Starter Edition for JD Edwards Applications

http://www.ibm.com/support/docview.wss?uid=swg27014824

IBM InfoSphere Optim Test Data Management Solution Starter Edition for JD Edwards Applications

http://www.ibm.com/support/docview.wss?uid=swg27014826

The programs' specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a readme file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language.

Planning information

Packaging

The media pack for each of the announced products includes:

  • Product code and documentation on CD-ROM or DVD
  • Optim Quick Start Guide in hardcopy form
  • Optim Quick Start CD-ROM

Security, auditability, and control

The InfoSphere Optim family of products uses the security and auditability features of the host hardware or software. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.



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Software Services
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IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an extensive portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support a wide range of critical business needs.

To learn more about IBM Software Services or to contact a Software Services sales specialist, visit

http://www.ibm.com/software/sw-services/


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Ordering information
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This product is only available via Passport Advantage. It is not available as shrinkwrap.

These products may only be sold directly by IBM or by authorized IBM Business Partners for Software Value Plus.

For more information about IBM Software Value Plus, visit

http://www-01.ibm.com/software/info/itsolutions/softwarevalueplus/

To locate IBM Business Partners for Software Value Plus in your geography for a specific Software Value Plus portfolio, contact your IBM representative.

Product group: Optim
 
Product Identifier Description (PID)
 
5724-U44: InfoSphere Optim Data Growth Solution for Siebel CRM
 
5724-U44: InfoSphere Optim Data Growth Solution for Siebel CRM
            - Open Data Manager
 
5724-U62: InfoSphere Optim Test Data Management Solution for Siebel CRM
 
5724-U62: InfoSphere Optim Test Data Management Solution for Siebel
            CRM - Data Masking Option
 
5724-Z96: InfoSphere Optim Solution for Application Retirement for Siebel
            CRM
 
5724-U43: InfoSphere Optim Data Growth Solution for
            JD Edwards EnterpriseOne
 
5724-U43: InfoSphere Optim Data Growth Solution for
            JD Edwards EnterpriseOne - Open Data Manager
 
5724-U60: InfoSphere Optim Test Data Management Solution for JD Edwards
            EnterpriseOne
 
5724-U60: InfoSphere Optim Test Data Management Solution for JD Edwards
            EnterpriseOne - Data Masking Option
 
5724-Z98: InfoSphere Optim Solution for Application
            Retirement for JD Edwards EnterpriseOne
 
5724-Y80: InfoSphere Optim Data Growth Solution Starter Edition
            for JD Edwards Applications
 
5724-Y80: InfoSphere Optim Data Growth Solution Starter Edition
            for JD Edwards EnterpriseOne
            Distribution/Manufacturing Family
 
5724-Y80: InfoSphere Optim Data Growth Solution Starter Edition
            for JD Edwards EnterpriseOne Financial Family
 
5724-Y80: InfoSphere Optim Data Growth Solution Starter Edition
            for JD Edwards EnterpriseOne HCM Family
 
5724-Y80: InfoSphere Optim Data Growth Solution Starter Edition
            for JD Edwards EnterpriseOne
            Project Management Family
 
5724-Y80: InfoSphere Optim Data Growth Solution Starter Edition
            for JD Edwards Applications - Open Data Manager
 
5724-Y81: InfoSphere Optim Test Data Management Solution Starter
            Edition for JD Edwards Applications
 
5724-Y81: InfoSphere Optim Test Data Management Solution Starter
            Edition for JD Edwards Applications - Data Masking Option
 
Product category: Optim
Charge metric
PID       Charge
number    metric      Program name

5724-U44  Processor   InfoSphere Optim Data Growth Solution
          Value Unit  for Siebel CRM
 
5724-U44  Processor   InfoSphere Optim Data Growth Solution
          Value Unit  for Siebel CRM - Open Data Manager
 
5724-U62  Processor   InfoSphere Optim Test Data Management
          Value Unit  Solution for Siebel CRM
 
5724-U62  Processor   InfoSphere Optim Test Data Management
          Value Unit  Solution for Siebel CRM - Data Masking
                      Option
 
5724-Z96  Resource    InfoSphere Optim Solution for Application
          Value Unit  Retirement for Siebel CRM
 
5724-U43  Processor   InfoSphere Optim Data Growth Solution for
          Value Unit  JD Edwards EnterpriseOne
 
5724-U43  Processor   InfoSphere Optim Data Growth Solution for
          Value Unit  JD Edwards EnterpriseOne - Open Data Manager
 
5724-U60  Processor   InfoSphere Optim Test Data Management
          Value Unit  Solution for JD Edwards EnterpriseOne
 
5724-U60  Processor   InfoSphere Optim Test Data Management
          Value Unit  Solution for JD Edwards EnterpriseOne
                      - Data Masking Option
 
5724-Z98  Resource    InfoSphere Optim Solution for Application
          Value Unit  Retirement for JD Edwards EnterpriseOne
 
5724-Y80  Processor   InfoSphere Optim Data Growth Solution
          Value Unit  Starter Edition for JD Edwards
                      Applications
 
5724-Y80  Processor   InfoSphere Optim Data Growth Solution
          Value Unit  Starter Edition for JD Edwards
                      EnterpriseOne Distribution/Manufacturing
                      Family
 
5724-Y80  Processor   InfoSphere Optim Data Growth Solution
          Value Unit  Starter Edition for JD Edwards
                      EnterpriseOne Financial Family
 
5724-Y80  Processor   InfoSphere Optim Data Growth Solution
          Value Unit  Starter Edition for JD Edwards
                      EnterpriseOne HCM Family
 
5724-Y80  Processor   InfoSphere Optim Data Growth Solution
          Value Unit  Starter Edition for JD Edwards
                      EnterpriseOne Project Management
                      Family
 
5724-Y80  Processor   InfoSphere Optim Data Growth Solution
          Value Unit  Starter Edition for JD Edwards
                      Applications - Open Data Manager
 
5724-Y81  Processor   InfoSphere Optim Test Data Management
          Value Unit  Solution Starter Edition for JD Edwards
                      Applications
 
5724-Y81  Processor   InfoSphere Optim Test Data Management
          Value Unit  Solution Starter Edition for JD Edwards
                      Applications - Data Masking Option
 

Processor Value Unit (PVU)

PVU is a unit of measure by which the program can be licensed. The number of PVU entitlements required is based on the processor technology (defined within the PVU table by processor value, brand, type, and model number at the website below) and the number of processors made available to the program. IBM continues to define a processor, for the purpose of PVU-based licensing, to be each processor core on a chip. A dual-core processor chip, for example, has two processor cores. The PVU table can be found at

http://www.ibm.com/software/lotus/passportadvantage/pvu_licensing_for_customers.html

Licensee can deploy the program using either Full Capacity licensing or Virtualization Capacity (Sub-Capacity) licensing according to the Passport Advantage Sub-Capacity Licensing Terms (see webpage below). If using Full Capacity licensing, Licensee must obtain PVU entitlements sufficient to cover all activated processor cores1 in the physical hardware environment made available to or managed by the program, except for those servers from which the program has been permanently removed. If using Virtualization Capacity licensing, Licensee must obtain entitlements sufficient to cover all activated processor cores made available to or managed by the program, as defined according to the Virtualization Capacity License Counting Rules at

http://www.ibm.com/software/lotus/passportadvantage/Counting_Software_licenses_using_specific_virtualization_technologies.html
1
An Activated processor core is a processor core that is available for use in a physical or virtual server, regardless of whether the capacity of the processor core can be or is limited through virtualization technologies, operating system commands, BIOS settings, or similar restrictions.

Notes:

  • Some programs may require licenses for the program and what is being managed. In that case, the following applies: In addition to the entitlements required for the program directly, Licensee must obtain PVU entitlements for this program sufficient to cover the processor cores managed by the program.
  • Some programs may be licensed on a managed basis only. In that case, the following applies: Instead of the entitlements required for the program directly, Licensee must obtain PVU entitlements for this program sufficient to cover the processor cores managed by the program.
  • A few programs on an exception basis may be licensed on a referenced basis. In that case, the following applies: Rather than obtaining entitlements for the activated processor cores available to the program, Licensee must obtain PVU entitlements for this program sufficient to cover the environment made available to the referenced program as if the program itself were executing everywhere the referenced program was executing, independent of the basis on which the referenced program is licensed.

Resource Value Unit (RVU)

Resource Value Unit (RVU) is a unit of measure by which the program can be licensed. RVU Proofs of Entitlement are based on the number of units of a specific resource used or managed by the program. Licensee must obtain sufficient entitlements for the number of RVUs required for Licensee's environment for the specific resources as specified in the table below. RVU entitlements are specific to the program and the type of resource and may not be exchanged, interchanged, or aggregated with RVU entitlements of another program or resource.

Notes:

  • Some programs may require licenses for the resources available to and the resources being managed by the program. In that case, the following applies. In addition to the entitlements required for the resources used by the program directly, licensee must obtain entitlements for this program sufficient to cover the resources managed by the program.
  • Some programs may be licensed on a managed basis only. In that case, the following applies. Instead of the entitlements required for the resources used by the program directly, licensee must obtain entitlements for this program sufficient to cover the resources managed by the program.

The number of Resource Value Units (RVUs) Licensee requires is based on Gigabyte Capacity used to store Licensee's application data in its active operational state, prior to its being archived as the application is being taken out of deployment and no longer used in Licensee's ongoing business operations.

Gigabyte (GB) Capacity includes total aggregate storage capacity for application data (also referred to as source data) that is going to be retired using the program from the applications which are no longer being deployed. This may be a combination of primary and secondary storage and covers all storage capacity that is utilized. Licensee is only authorized to store data from applications which Licensee is no longer deploying and using in Licensee's ongoing business operations. Licensee must acquire sufficient RVU entitlements to cover the total aggregate storage capacity utilized for the actual data that is going to be retired using the program.

Capacity does not include:

  • Backup copies of the source data
  • Storage used to keep the nondeployed application code itself
  • Copy storage pools for the space-managed data that reside on removable media.

Value Unit exhibit VUE033

From 1 to 500 gigabytes, RVUs per gigabyte = 1.0
From 501 to 1,500 gigabytes, RVUs per gigabyte = 0.8455
From 1,501 to 3,000 gigabytes, RVUs per gigabyte = 0.6137
From 3,001 to 5,000 gigabytes, RVUs per gigabyte = 0.4639
From 5,001 to 12,000 gigabytes, RVUs per gigabyte = 0.2783
From 12,001 to 50,000 gigabytes, RVUs per gigabyte = 0.1531
From 50,001 to 100,000 gigabytes, RVUs per gigabyte = 0.0765
From 100,001 to 175,000 gigabytes, RVUs per gigabyte = 0.0344
From 175,001 to 275,000 gigabytes, RVUs per gigabyte = 0.0121
For 275,000+ gigabytes, RVUs per gigabyte = 0.0030

Passport Advantage

Part
number    Program name/Description

InfoSphere Optim Data Growth Solution for Siebel CRM (5724-U44):
 
BB18AEN  InfoSphere Optim Data Growth Solution
           for Siebel CRM V3.2.3
           Windows English Media Pack
D08DALL  Data Growth Solution Data Growth Solution for Siebel CRM
           PVU Lic+SW S&S 12 Mo
E06KILL  Data Growth Solution Data Growth Solution for Siebel CRM
           PVU Annual SW S&S Rnwl
D08DBLL  Data Growth Solution Data Growth Solution for Siebel CRM
           PVU SW S&S Reinstate 12 Mo
 
InfoSphere Optim Data Growth Solution for Siebel CRM - Open Data Manager
(5724-U44):
 
BB18BEN  InfoSphere Optim Data Growth Solution for Siebel CRM
           - Open Data ManagerV3.2.3
           Windows English Media Pack
D08DGLL  InfoSphere Optim Data Growth Solution for Siebel CRM
           - Open Data Manager
           PVU Lic+SW S&S 12 Mo
E06KLLL  Data Growth Solution Data Growth Solution for Siebel CRM
           - Open Data Manager
           PVU Annual SW S&S Rnwl
D08DHLL  Data Growth Solution Data Growth Solution for Siebel CRM
           - Open Data Manager
           PVU SW S&S Reinstate 12 Mo
 
InfoSphere Optim Test Data Management Solution for Siebel CRM
(5724-U62):
 
BB18CEN  InfoSphere Optim Test Data Management Solution for Siebel CRM
           V3.2.3
           Windows English Media Pack
D08F7LL  InfoSphere Optim Test Data Management Solution for Siebel CRM
           PVU Lic+SW S&S 12 Mo
E06LGLL  InfoSphere Optim Test Data Management Solution for Siebel CRM
           PVU Annual SW S&S Rnwl
D08F8LL  InfoSphere Optim Test Data Management Solution for Siebel CRM
           PVU SW S&S Reinstate 12 Mo
 
InfoSphere Optim Test Data Management Solution for Siebel
CRM - Data Masking Option (5724-U62):
 
BB18DEN  InfoSphere Optim Test Data Management Solution for Siebel
           CRM - Data Masking Option V3.2.3
           Windows English Media Pack
D08F9LL  InfoSphere Optim Test Data Management Solution for Siebel
           CRM - Data Masking Option
           PVU Lic+SW S&S 12 Mo
E06LHLL  InfoSphere Optim Test Data Management Solution for Siebel
           CRM - Data Masking Option
           PVU Annual SW S&S Rnwl
D08FALL  InfoSphere Optim Test Data Management Solution for Siebel
           CRM - Data Masking Option
           PVU SW S&S Reinstate 12 Mo
 
InfoSphere Optim Solution for Application Retirement for Siebel
CRM (5724-Z96):
 
BB18EEN  InfoSphere Optim Solution for Application Retirement for Siebel
           CRM V3.2.3
           Windows English Media Pack
D0ETNLL  InfoSphere Optim Solution for Application Retirement for Siebel
           CRM
           PVU Lic+SW S&S 12 Mo
E09T8LL  InfoSphere Optim Solution for Application Retirement for Siebel
           CRM
           PVU Annual SW S&S Rnwl
D0ETPLL  InfoSphere Optim Solution for Application Retirement for Siebel
           CRM
           PVU SW S&S Reinstate 12 Mo
 
InfoSphere Optim Data Growth Solution for JD Edwards EnterpriseOne
(5724-U43):
 
BB17XEN  InfoSphere Optim Data Growth Solution for JD Edwards EnterpriseOne
           V3.0.5
           Windows English Media Pack
D08CWLL  InfoSphere Optim Data Growth Solution for JD Edwards EnterpriseOne
           PVU Lic+SW S&S 12 Mo
E06KBLL  InfoSphere Optim Data Growth Solution for JD Edwards EnterpriseOne
           PVU Annual SW S&S Rnwl
D08CXLL  InfoSphere Optim Data Growth Solution for JD Edwards EnterpriseOne
           PVU SW S&S Reinstate 12 Mo
 
InfoSphere Optim Data Growth Solution for JD Edwards EnterpriseOne
- Open Data Manager (5724-U43):
 
BB17YEN  InfoSphere Optim Data Growth Solution for JD Edwards EnterpriseOne
           - Open Data Manager V3.0.5
           Windows English Media Pack
D08CYLL  InfoSphere Optim Data Growth Solution for JD Edwards EnterpriseOne
           - Open Data Manager
           PVU Lic+SW S&S 12 Mo
E06KCLL  InfoSphere Optim Data Growth Solution for JD Edwards EnterpriseOne
           - Open Data Manager
           PVU Annual SW S&S Rnwl
D08CZLL  InfoSphere Optim Data Growth Solution for JD Edwards EnterpriseOne
           - Open Data Manager
           PVU SW S&S Reinstate 12 Mo
 
InfoSphere Optim Test Data Management Solution for JD Edwards
EnterpriseOne (5724-U60):
 
BB17ZEN  InfoSphere Optim Test Data Management Solution for JD Edwards
           EnterpriseOne V3.0.5
           Windows English Media Pack
D08EZLL  InfoSphere Optim Test Data Management Solution for JD Edwards
           EnterpriseOne
           PVU Lic+SW S&S 12 Mo
E06LCLL  InfoSphere Optim Test Data Management Solution for JD Edwards
           EnterpriseOne
           PVU Annual SW S&S Rnwl
D08F0LL  InfoSphere Optim Test Data Management Solution for JD Edwards
           EnterpriseOne
           PVU SW S&S Reinstate 12 Mo
 
InfoSphere Optim Test Data Management Solution for JD Edwards
EnterpriseOne - Data Masking Option (5724-U60):
 
BB180EN  InfoSphere Optim Test Data Management Solution for JD Edwards
           EnterpriseOne - Data Masking Option V3.0.5
           Windows English Media Pack
D08F1LL  InfoSphere Optim Test Data Management
           Solution for JD Edwards EnterpriseOne
           - Data Masking Option
           PVU Lic+SW S&S 12 Mo
E06LDLL  InfoSphere Optim Test Data Management
           Solution for JD Edwards EnterpriseOne
           - Data Masking Option
           PVU Annual SW S&S Rnwl
D08F2LL  InfoSphere Optim Test Data Management
           Solution for JD Edwards EnterpriseOne
           - Data Masking Option
           PVU SW S&S Reinstate 12 Mo
 
InfoSphere Optim Solution for Application Retirement for JD Edwards
EnterpriseOne (5724-Z98):
 
BB181EN  InfoSphere Optim Solution for Application
           Retirement for JD Edwards EnterpriseOne
           V3.0.5
           Windows English Media Pack
D0ETQLL  InfoSphere Optim Solution for Application
            Retirement for JD Edwards EnterpriseOne
            PVU Lic+SW S&S 12 Mo
E09T9LL  InfoSphere Optim Solution for Application
           Retirement for JD Edwards EnterpriseOne
           PVU Annual SW S&S Rnwl
D0ETRLL  InfoSphere Optim Solution for Application
           Retirement for JD Edwards EnterpriseOne
           PVU SW S&S Reinstate 12 Mo
 
InfoSphere Optim Data Growth Solution Starter Edition
for JD Edwards Applications (5724-Y80):
 
BB182EN  InfoSphere Optim Data Growth Solution
           Starter Editionfor JD Edwards
           Applications V3.0.5
           Windows English Media Pack
D0AP6LL  InfoSphere Optim Data Growth Solution Starter Edition
           for JD Edwards Applications
           PVU Lic+SW S&S 12 Mo
E07LULL  InfoSphere Optim Data Growth Solution Starter Edition
           for JD Edwards Applications
           PVU Annual SW S&S Rnwl
D0AP5LL  InfoSphere Optim Data Growth Solution Starter Edition
           for JD Edwards Applications
           PVU SW S&S Reinstate 12 Mo
 
InfoSphere Optim Data Growth Solution Starter Edition
for JD Edwards EnterpriseOne Distribution/Manufacturing
Family (5724-Y80):
 
BB183EN  InfoSphere Optim Data Growth Solution
           Starter Edition for JD Edwards
           EnterpriseOne Distribution/Manufacturing
           Family V3.0.5
           Windows English Media Pack
D0APBLL  InfoSphere Optim Data Growth Solution
           Starter Edition for JD Edwards
           EnterpriseOne Distribution/Manufacturing
           Family
           PVU Lic+SW S&S 12 Mo
E07LXLL  InfoSphere Optim Data Growth Solution Starter Edition
           for JD Edwards EnterpriseOne Distribution/Manufacturing
           Family
           PVU Annual SW S&S Rnwl
D0APCLL  InfoSphere Optim Data Growth Solution
           Starter Edition for JD Edwards
           EnterpriseOne Distribution/Manufacturing
           Family
           PVU SW S&S Reinstate 12 Mo
 
InfoSphere Optim Data Growth Solution Starter Edition
for JD Edwards EnterpriseOne Financial Family (5724-Y80):
 
BB184EN  InfoSphere Optim Data Growth Solution
           Starter Edition for JD Edwards
           EnterpriseOne Financial Family V3.0.5
           Windows English Media Pack
D0APDLL  InfoSphere Optim Data Growth Solution
           Starter Edition for JD Edwards
           EnterpriseOne Financial Family
           PVU Lic+SW S&S 12 Mo
E07LYLL  InfoSphere Optim Data Growth Solution
           Starter Edition for JD Edwards
           EnterpriseOne Financial Family
           PVU Annual SW S&S Rnwl
D0APELL  InfoSphere Optim Data Growth Solution
           Starter Editionfor JD Edwards
           EnterpriseOneFinancial Family
           PVU SW S&S Reinstate 12 Mo
 
InfoSphere Optim Data Growth Solution Starter Edition
for JD Edwards EnterpriseOne HCM Family
(5724-Y80):
 
BB185EN  InfoSphere Optim Data Growth Solution
           Starter Edition for JD Edwards
           EnterpriseOne HCM Family V3.0.5
           Windows English Media Pack
D0APFLL  InfoSphere Optim Data Growth Solution
           Starter Edition for JD Edwards
           EnterpriseOneHCM Family
           PVU Lic+SW S&S 12 Mo
E07LZLL  InfoSphere Optim Data Growth Solution
           Starter Edition for JD Edwards
           EnterpriseOne HCM Family
           PVU Annual SW S&S Rnwl
D0APGLL  InfoSphere Optim Data Growth Solution
           Starter Edition for JD Edwards
           EnterpriseOne HCM Family
           PVU SW S&S Reinstate 12 Mo
 
InfoSphere Optim Data Growth Solution Starter Edition
for JD Edwards EnterpriseOne Project Management
Family (5724-Y80):
 
BB186EN  InfoSphere Optim Data Growth Solution
           Starter Edition for JD Edwards
           EnterpriseOne Project Management
           Family V3.0.5
           Windows English Media Pack
D0APHLL  InfoSphere Optim Data Growth Solution
           Starter Edition for JD Edwards
           EnterpriseOne Project Management
           Family
           PVU Lic+SW S&S 12 Mo
E07M0LL  InfoSphere Optim Data Growth Solution
           Starter Edition for JD Edwards
           EnterpriseOneProject Management
           Family
           PVU Annual SW S&S Rnwl
D0APILL  InfoSphere Optim Data Growth Solution Starter Edition
           for JD Edwards EnterpriseOne Project Management
           Family
           PVU SW S&S Reinstate 12 Mo
 
InfoSphere Optim Data Growth Solution Starter Edition
for JD Edwards Applications - Open Data Manager
(5724-Y80):
 
BB187EN  InfoSphere Optim Data Growth Solution
           Starter Edition for JD Edwards
           Applications - Open Data Manager
           V3.0.5
           Windows English Media Pack
D0APJLL  InfoSphere Optim Data Growth Solution
           Starter Edition for JD Edwards
           Applications - Open Data Manager
           PVU Lic+SW S&S 12 Mo
E07M1LL  InfoSphere Optim Data Growth Solution
           Starter Edition for JD Edwards
           Applications - Open Data Manager
           PVU Annual SW S&S Rnwl
D0APKLL  InfoSphere Optim Data Growth Solution Starter Edition
           for JD Edwards Applications - Open Data Manager
           PVU SW S&S Reinstate 12 Mo
 
InfoSphere Optim Test Data Management Solution Starter
Edition for JD Edwards Applications (5724-Y81):
 
BB188EN  InfoSphere Optim Test Data Management
           Solution Starter Edition for JD Edwards
           Applications V3.0.5
           Windows English Media Pack
D0AP8LL  InfoSphere Optim Test Data Management
           Solution Starter Edition for JD Edwards
           Applications .
E07LVLL  InfoSphere Optim Test Data Management
           Solution Starter Edition for JD Edwards
           Applications .
           PVU Annual SW S&S Rnwl
D0AP9LL  InfoSphere Optim Test Data Management
           Solution Starter Edition for JD Edwards
           Applications
           PVU SW S&S Reinstate 12 Mo
 
InfoSphere Optim Test Data Management Solution Starter
Edition for JD Edwards Applications - Data Masking Option (5724-Y81):
 
BB189EN  InfoSphere Optim Test Data Management
           Solution Starter Edition for JD Edwards
           Applications - Data Masking Option V3.0.5
           Windows English Media Pack
D0APALL  InfoSphere Optim Test Data Management
           Solution Starter Edition for JD Edwards
           Applications - Data Masking Option
           PVU Lic+SW S&S 12 Mo
E07LWLL  InfoSphere Optim Test Data Management
           Solution Starter Edition for JD Edwards
           Applications - Data Masking Option
           PVU Annual SW S&S Rnwl
D0AP7LL  InfoSphere Optim Test Data Management
           Solution Starter Edition for JD Edwards
           Applications - Data Masking Option
           PVU SW S&S Reinstate 12 Mo
 

Passport Advantage customer: Media pack entitlement details

Customers with active maintenance or subscription for the products listed are entitled to receive the corresponding media pack.

Entitled maintenance                                    Part
offering description        Media pack description      number

IBM Optim Data Growth       IBM InfoSphere Optim        BB18AEN
Solution for Siebel CRM     Data Growth Solution for
                            Siebel CRM V3.2.3 Windows
                            English Media Pack
 
IBM Optim Data Growth       IBM InfoSphere Optim Data   BB18BEN
Solution for Siebel CRM     Growth Solution for Siebel
- Open Data Manager         CRM Open Data Manager
                            V3.2.3 Windows English
                            Media Pack
 
IBM Optim Test Data         IBM InfoSphere Optim Test   BB18CEN
Management Solution for     Data Management Solution
Siebel CRM                  for Siebel CRM V3.2.3
                            Windows English Media Pack
 
 
IBM Optim Data Privacy      IBM InfoSphere Optim Test   BB18DEN
Option for Siebel CRM       Data Management Solution
                            for Siebel CRM Data
                            Masking Option V3.2.3
                            Windows  English Media
                            Pack
 
IBM Optim Solution for      IBM InfoSphere Optim        BB18EEN
Application Retirement      Solution for Application
Siebel CRM                  Retirement Siebel CRM
                            V3.2.3 Windows English
                            Media Pack
 
IBM Optim Data Growth       IBM InfoSphere Optim Data   BB17XEN
Solution for JD Edwards     Growth Solution for JD
EnterpriseOne               Edwards EnterpriseOne
                            V3.0.5 Windows English
                            Media Pack
 
IBM Optim Data Growth       IBM InfoSphere Optim Data   BB17YEN
Solution for JD Edwards     Growth Solution for JD
EnterpriseOne-Open Data     Edwards EnterpriseOne -
Manager                     Open Data Manager V3.0.5
                            Windows English Media Pack
 
IBM Optim Test Data         IBM InfoSphere Optim Test   BB17ZEN
Management Solution for     Data Management Solution
JD Edwards                  for JD Edwards
EnterpriseOne               EnterpriseOne V3.0.5
                            Windows English Media Pack
 
IBM Optim Data Privacy      IBM InfoSphere Optim Test   BB180EN
Solution for JD Edwards     Data Management Solution
EnterpriseOne               for JD Edwards
                            EnterpriseOne Data Masking
                            Option V3.0.5 Windows
                            English Media Pack
 
IBM Optim Solution for      IBM InfoSphere Optim        BB181EN
Application Retirement JD   Solution for Application
Edwards EnterpriseOne       Retirement for JD Edwards
                            EnterpriseOne V3.0.5
                            Windows English Media
                            Pack
 
IBM Optim Data Growth       IBM InfoSphere Optim Data   BB182EN
Solution Starter Edition    Growth Solution Starter
for JD Edwards              Edition for JD Edwards
Applications                Applications V3.0.5
                            Windows English Media
                            Pack
 
IBM Optim Data Growth       IBM InfoSphere Optim Data   BB183EN
Solution Starter Edition    Growth Solution Starter
for JD Edwards              Edition for JD Edwards
EnterpriseOne               EnterpriseOne
Distribution/Manufacturing  Distribution/Manufacturing
Family                      Family V3.0.5 Windows
                            English Media Pack
 
IBM Optim Data Growth       IBM InfoSphere Optim Data   BB184EN
Solution Starter Edition    Growth Solution Starter
for JD Edwards              Edition for JD Edwards
EnterpriseOne Financial     EnterpriseOne Financial
Family                      Family V3.0.5 Windows
                            English Media Pack
 
IBM Optim Data Growth       IBM InfoSphere Optim Data   BB185EN
Solution Starter Edition    Growth Solution Starter
for JD Edwards              Edition for JD Edwards
EnterpriseOne HCM Family    EnterpriseOne HCM Family
                            V3.0.5 Windows English
                            Media Pack
 
IBM Optim Data Growth       IBM InfoSphere Optim Data   BB186EN
Solution Starter Edition    Growth Solution Starter
for JD Edwards              Edition for JD Edwards
EnterpriseOne Project       EnterpriseOne Project
Management Family           Management Family V3.0.5
                            Windows English  Media
                            Pack
 
IBM Optim Data Growth       IBM InfoSphere Optim Data   BB187EN
Solution Starter Edition    Growth Solution Starter
for JD Edwards              Edition for JD Edwards
Applications Open Data      Applications Open Data
Manager                     Manager V3.0.5 Windows
                            English Media Pack
 
IBM Optim Test Data         IBM InfoSphere Optim Test   BB188EN
Management Solution         Data Management Solution
Starter Edition for JD      Starter Edition for JD
Edwards Applications        Edwards Applications
                            V3.0.5 Windows English
                            Media Pack
 
IBM Optim Data Privacy      IBM InfoSphere Optim Test   BB189EN
Option Starter Edition for  Data Management Solution
JD Edwards Applications     Starter Edition for JD
                            Edwards Applications Data
                            Masking Option V3.0.5
                            Windows English Media Pack
 

On/Off Capacity on Demand (CoD)

Part
number     Description
 
D091DLL    InfoSphere Optim Data Growth Solution
           for Siebel CRM
           processor day On/Off CoD TUC
 
D091FLL    InfoSphere Optim Test Data Management
           Solution for Siebel CRM
           processor day On/Off CoD TUC
 
D091CLL    InfoSphere Optim Data Growth Solution for
           JD Edwards EnterpriseOne
           processor day On/Off CoD TUC
 


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Top rule
Terms and conditions
Bottom rule

The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.

This product is only available via Passport Advantage. It is not available as shrinkwrap.

Licensing

IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use. Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.

This software license includes Software Subscription and Support (also referred to as Software Maintenance).

These programs are licensed under the IBM Program License Agreement (IPLA) and the associated Agreement for Acquisition of Software Maintenance, which provide for support with ongoing access to releases and versions of the program. IBM includes one year of Software Subscription and Support with the initial license acquisition of each program acquired. The initial period of Software Subscription and Support can be extended by the purchase of a renewal option, if available. These programs have a one-time license charge for use of the program and an annual renewable charge for the enhanced support that includes telephone assistance (voice support for defects during normal business hours), as well as access to updates, releases, and versions of the program as long as support is in effect.

License Information form numbers
License
Information    Product
number         number     Product name

L-TDEN-8HMTLQ  5724-U44   InfoSphere Optim Data Growth Solution
                          for Siebel CRM
 
L-TDEN-8HMTR2  5724-U44   InfoSphere Optim Data Growth Solution
                          for Siebel CRM - Open Data Manager
 
L-TDEN-8J9HTL  5724-U62   InfoSphere Optim Test Data Management
                          Solution for Siebel CRM
 
L-TDEN-8J9HXT  5724-U62   InfoSphere Optim Test Data Management
                          Solution for Siebel CRM - Data Masking
                          Option
 
L-TDEN-8HMTUY  5724-Z96   InfoSphere Optim Solution for Application
                          Retirement for Siebel CRM
 
L-TDEN-8J9W5W  5724-U43   InfoSphere Optim Data Growth Solution for
                          JD Edwards EnterpriseOne
 
L-TDEN-8JA25J  5724-U43   InfoSphere Optim Data Growth Solution for
                          JD Edwards EnterpriseOne - Open Data Manager
 
L-TDEN-8JA2BB  5724-U60   InfoSphere Optim Test Data Management
                          Solution for JD Edwards EnterpriseOne
 
L-TDEN-8JA2E9  5724-U60   InfoSphere Optim Test Data Management
                          Solution for JD Edwards EnterpriseOne
                          - Data Masking Option
 
L-TDEN-8JA2GK  5724-Z98   InfoSphere Optim Solution for Application
                          Retirement for JD Edwards EnterpriseOne
 
L-TDEN-8HMULU  5724-Y80   InfoSphere Optim Data Growth Solution
                          Starter Edition for JD Edwards
                          Applications
 
L-TDEN-8JA2NF  5724-Y80   InfoSphere Optim Data Growth Solution
                          Starter Edition for JD Edwards
                          EnterpriseOne Distribution/Manufacturing
                          Family
 
L-TDEN-8JA2QU  5724-Y80   InfoSphere Optim Data Growth Solution
                          Starter Edition for JD Edwards
                          EnterpriseOne Financial Family
 
L-TDEN-8JA2U3  5724-Y80   InfoSphere Optim Data Growth Solution
                          Starter Edition for JD Edwards
                          EnterpriseOne HCM Family
 
L-TDEN-8JA2VR  5724-Y80   InfoSphere Optim Data Growth Solution
                          Starter Edition for JD Edwards
                          EnterpriseOne Project Management
                          Family
 
L-TDEN-8JA2XM  5724-Y80   InfoSphere Optim Data Growth Solution
                          Starter Edition for JD Edwards
                          Applications - Open Data Manager
 
L-TDEN-8JA2Z8  5724-Y81   InfoSphere Optim Test Data Management
                          Solution Starter Edition for JD Edwards
                          Applications
 
L-TDEN-8JA359  5724-Y81   InfoSphere Optim Test Data Management
                          Solution Starter Edition for JD Edwards
                          Applications - Data Masking Option

The program's License Information will be available for review on the IBM Software License Agreement website

http://www.ibm.com/software/sla/sladb.nsf
Limited warranty applies

Yes

Limited warranty

IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.

IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, consult the IBM Software Support Handbook found at

http://www.ibm.com/support/handbook

IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).

Program technical support

Technical support of a program product version or release will be available for a minimum of three years from the general availability date, as long as your Software Subscription and Support (also referred to as Software Maintenance) is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Subscription and Support also provides you with access to updates (modifications or fixes), releases, and versions of the program. You will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM, including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.

Money-back guarantee

If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.

For clarification, note that (1) for programs acquired under the IBM International Passport Advantage offering, this term applies only to your first acquisition of the program, and (2) for programs acquired under any of IBM's On/Off Capacity on Demand (On/Off CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by you.

Volume orders (IVO)

No

Passport Advantage applies

Yes, and through the Passport Advantage website at

http://www.ibm.com/software/passportadvantage
Usage restrictions

Yes. For information on usage restrictions, refer to the License Information document that is available for each product on the IBM Software License Agreement website

http://www.ibm.com/software/sla/sladb.nsf

Search for the following License Information documents:

  • L-TDEN-8HMTLQ InfoSphere Optim Data Growth Solution for Siebel CRM
  • L-TDEN-8HMTR2 InfoSphere Optim Data Growth Solution for Siebel CRM - Open Data Manager
  • L-TDEN-8J9HTL InfoSphere Optim Test Data Management Solution for Siebel CRM
  • L-TDEN-8J9HXT InfoSphere Optim Test Data Management Solution for Siebel CRM - Data Masking Option
  • L-TDEN-8HMTUY InfoSphere Optim Solution for Application Retirement for Siebel CRM
  • L-TDEN-8J9W5W InfoSphere Optim Data Growth Solution for JD Edwards EnterpriseOne
  • L-TDEN-8JA25J InfoSphere Optim Data Growth Solution for JD Edwards EnterpriseOne - Open Data Manager
  • L-TDEN-8JA2BB InfoSphere Optim Test Data Management Solution for JD Edwards EnterpriseOne
  • L-TDEN-8JA2E9 InfoSphere Optim Test Data Management Solution for JD Edwards EnterpriseOne - Data Masking Option
  • L-TDEN-8JA2GK InfoSphere Optim Solution for Application Retirement for JD Edwards EnterpriseOne
  • L-TDEN-8HMULU InfoSphere Optim Data Growth Solution Starter Edition for JD Edwards Applications
  • L-TDEN-8JA2NF InfoSphere Optim Data Growth Solution Starter Edition for JD Edwards EnterpriseOne Distribution/Manufacturing Family
  • L-TDEN-8JA2QU InfoSphere Optim Data Growth Solution Starter Edition for JD Edwards EnterpriseOne Financial Family
  • L-TDEN-8JA2U3 InfoSphere Optim Data Growth Solution Starter Edition for JD Edwards EnterpriseOne HCM Family
  • L-TDEN-8JA2VR InfoSphere Optim Data Growth Solution Starter Edition for JD Edwards EnterpriseOne Project Management Family
  • L-TDEN-8JA2XM InfoSphere Optim Data Growth Solution Starter Edition for JD Edwards Applications - Open Data Manager
  • L-TDEN-8JA2Z8 InfoSphere Optim Test Data Management Solution Starter Edition for JD Edwards Applications
  • L-TDEN-8JA359 InfoSphere Optim Test Data Management Solution Starter Edition for JD Edwards Applications - Data Masking Option
Software Subscription and Support applies

Yes. Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and Technical Support are provided by the Software Subscription and Support offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software and Technical Support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support with each program license acquired. The initial period of Software Subscription and Support can be extended by the purchase of a renewal option, if available.

While your Software Subscription and Support is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, consult your IBM Software Support Handbook at

http://www.ibm.com/support/handbook

Software Subscription and Support does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements.

For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, visit the Passport Advantage website at

http://www.ibm.com/software/passportadvantage
System i Software Maintenance applies

No

Variable charges apply

No

Educational allowance available

Not applicable.

On/Off Capacity on Demand (CoD)

To be eligible for On/Off CoD pricing, you must be enabled for temporary capacity on the corresponding hardware, and the required contract, Amendment for iSeries® and pSeries® Temporary Capacity On Demand - Software (Z125-6907), must be signed prior to use.



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Top rule
IBM Electronic Services
Bottom rule

IBM has transformed its delivery of hardware and software support services to help you achieve higher system availability. Electronic Services is a web-enabled solution that offers an exclusive, no-additional-charge enhancement to the service and support available for IBM servers. These services are designed to provide the opportunity for greater system availability with faster problem resolution and preemptive monitoring. Electronic Services comprises two separate, but complementary, elements: Electronic Services news page and Electronic Services Agent.

The Electronic Services news page is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.

The Electronic Service Agent™ is no-additional-charge software that resides on your server. It monitors events and transmits system inventory information to IBM on a periodic, client-defined timetable. The Electronic Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to deliver proactive service that may result in higher system availability and performance. In addition, information collected through the Service Agent is made available to IBM service support representatives when they help answer your questions or diagnose problems. Installation and use of IBM Electronic Service Agent for problem reporting enables IBM to provide better support and service for your IBM server.

To learn how Electronic Services can work for you, visit

http://www.ibm.com/support/electronic


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Top rule
Prices
Bottom rule

For additional information and current prices, contact your local IBM representative.

Business Partner information

If you are an IBM Business Partner -- Distributor for Workstation Software acquiring products from IBM, you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBM ID and password are required.

https://www.ibm.com/software/howtobuy/passportadvantage/paoreseller

Passport Advantage

For Passport Advantage information and charges, contact your IBM representative, authorized IBM Business Partner, or authorized IBM Business Partner for Software Value Plus, if applicable. Additional information is also available at

http://www.ibm.com/software/passportadvantage

IBM Global Financing

IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit

http://www-03.ibm.com/financing/us/index.html

IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.

Financing from IBM Global Financing helps you preserve cash and credit lines, enables more technology acquisition within current budget limits, permits accelerated implementation of economically attractive new technologies, offers payment and term flexibility, and can help match project costs to projected benefits. Financing is available worldwide for credit-qualified customers.



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Top rule
Order now
Bottom rule

To order, contact the Americas Call Centers or your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

Phone:      800-IBM-CALL (426-2255)
Fax:        800-2IBM-FAX (242-6329)
Internet:   callserv@ca.ibm.com
Mail:       IBM Teleweb Customer Support
            ibm.com® Sales Execution Center, Americas North
            3500 Steeles Ave. East, Tower 3/4
            Markham, Ontario
            Canada
            L3R 2Z1

Reference: YE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.


Note: Shipments will begin after the planned availability date.

IBM Software Value Plus

These products are available under IBM Software Value Plus, either directly from IBM or through authorized Business Partners who invest in skills and high value solutions. IBM customers may benefit from the industry-specific or horizontal solutions, skills, and expertise provided by these Business Partners.

Additions to Software Value Plus will be communicated through standard product announcements. For a current list of IBM software available under Software Value Plus, visit

http://www-01.ibm.com/software/info/itsolutions/softwarevalueplus/

Questions regarding IBM Software Value Plus may be sent to AskSoftwareValueNet@us.ibm.com

Trademarks

Optim and Electronic Service Agent are trademarks of IBM Corporation in the United States, other countries, or both.

InfoSphere, IBM, DB2, Informix, z/OS, Passport Advantage, iSeries, pSeries and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.

Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/us/

Terms of use

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