IBM Business Process Manager Industry Packs V7.5 delivers assets to accelerate implementation of Banking, Healthcare, and Telecom solutions
IBM United States Software Announcement 211-082April 5, 2011
ENUS211-082.PDF
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| At a glance |
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IBM® Business Process Manager (IBM BPM) Industry Packs provide prebuilt assets to accelerate delivery of standards-based industry solutions using IBM BPM. Key details are:
- IBM BPM Banking Pack
- Library of banking assets for core banking, payments, customer care, and integrated risk management
- Out-of-box new account opening solution scenario serves as a starting point for proof of concept (POC) and solution implementations
- IBM BPM Healthcare Pack
- Library of healthcare assets for enrollment, case management, employer and group management, claims management, and provider collaboration
- Out-of-box benefits eligibility solution scenario serves as a starting point for POC and implementations
- IBM BPM Telecom Pack
- Library of telecom assets for fulfillment, assurance, billing, customer interaction, inventory, catalog, and media life-cycle processing
- Out-of-box order handling and incident and problem management solution scenarios serve as starting points for POCs and solution delivery
For ordering, contact your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL. Reference YE001
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| Overview |
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IBM Industry Packs V7.5 is a set of prebuilt, industry-specific assets to help accelerate and enhance delivery of standards-based industry solutions for banking, healthcare, and telecommunications with IBM BPM. These assets can be extended to meet an organization's unique business needs and help ensure consistency and reuse across the enterprises and their ecosystems.
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| Key prerequisites |
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For details, refer to the Technical information section.
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| Planned availability date |
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- June 3, 2011: Electronic distribution - U.S. English and national languages
- June 17, 2011: Media packs - U.S. English and national languages
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| Description |
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The IBM BPM Industry Packs product is a set of prebuilt, industry-specific assets for the IBM BPM offering. Each industry-specific pack integrates seamlessly with IBM BPM components and provides a variety of assets to help accelerate and enhance BPM solution delivery.
The IBM BPM Industry Packs product is also extensible and open for configuration and customization based on the key business needs of the organization. BPM solutions based on IBM BPM and IBM BPM Industry Packs can help enterprises better understand, automate, and optimize their processes, support changing business needs, and increase their competitive edge.
IBM BPM Banking Pack is a core BPM offering of the IBM Banking Industry Framework. It includes prebuilt, banking-specific assets to help accelerate delivery of IBM BPM-based banking solutions for payments, core banking, front office, and customer management business segments. Key details include:
- Banking capability models based on IBM best practices
- Banking process models based on ISO 20022 industry standards, IBM Information FrameWork (IFW), and IBM best practices
- Banking service models based on IBM IFW and IBM best practices
- Banking common components based on ISO 20022, SEPA, NACHA industry standards, and IBM best practices
- Banking business vocabulary based on ISO 20022, IFW, SEPA, NACHA, and IBM best practices
- Banking business object models based on ISO 20022 and IBM best practices
IBM BPM Healthcare Pack is a core BPM offering of the IBM Health Integration Framework. It includes prebuilt healthcare-specific assets to help accelerate delivery of IBM BPM-based healthcare solutions for payers, providers, and public health agencies. Key details include:
- Healthcare capability models based on HL7 EHR IBM best practices
- Healthcare process models based on IBM best practices
- Healthcare service models based on HL7 Reference information model, ASC X12 EDI for HIPAA, and IBM best practices
- Healthcare common components based on HL7 reference information model, ASC X12 EDI for HIPAA, and IBM best practices
- Healthcare business vocabulary based on HL7 Data Dictionary, ASC X12 EDI for HIPAA, and IBM best practices
- Healthcare business object models based on HL7 reference information model
IBM BPM Telecom Pack is a core BPM offering of the IBM Service Delivery Provider Environment (SPDE) Framework. It includes prebuilt telecom-specific assets for helping to accelerate delivery of IBM BPM-based solutions for communications service providers. Key details include:
- Telecom assets based on TM Forum's Frameworx, an Integrated Architecture Built on NGOSS standards, including Application Framework (TAM), Business Process Framework (eTOM), and Information Framework (SID), Integration Framework and IBM best practices
- Telecom capability models based on eTOM
- Telecom process models based on eTOM and IBM best practices
- Telecom service models mapped to TAM
- Telecom common components based on SID model, MTOSI, OSS/J, and IBM best practices
- Telecom business vocabulary based on SID model and IBM best practices
New features
The industry assets included in IBM BPM Industry Packs V7.5 were previously packaged as part of earlier releases of the WebSphere® Business Services Fabric offering. These industry packs are now available as a separate product and include the following new features:
IBM BPM Banking Pack
- New banking process models, service models, and data models provided as Toolkits for IBM BPM
- New account opening solution scenario for IBM BPM
- Updated guidance and best practices for assembling industry standards-based Banking solutions using IBM BPM
IBM BPM Healthcare Pack
- New healthcare process models, service models, and data models provided as Toolkits for IBM BPM
- New benefits eligibility solution scenario for IBM BPM
- Enhanced support for HIPAA 5010, including support for 835, 270, 270, 271, 276, 277, 278 rq and rs, 820, and 834 transactions
- Updated guidance and best practices for assembling industry standards-based Healthcare solutions using IBM BPM
IBM BPM Telecom Pack
- New telecom process models, service models, and data models provided as Toolkits for IBM BPM
- New order handling and incident and problem management solution scenarios for IBM BPM
- New mediation templates for service assurance interfaces, providing accelerated "Out of the Box" integration with Tivoli® Netcool/IMPACT
- Enhanced capability for adding custom data elements, simplifying extension and maintenance
- Updated guidance and best practices for assembling industry standards-based Telecom solutions using IBM BPM
Maximizing the value of your IBM software investment with IBM Software Subscription and Support
A comprehensive product upgrade and Technical Support solution, IBM Software Subscription and Support, available through IBM Passport Advantage® and Passport Advantage Express®, delivers:
- Product upgrades
- New releases and new versions
- Phone and technical support
To download upgrades to your licensed IBM software, sign in to Passport Advantage Online.
IBM Software Subscription and Support is one of the most cost-effective ways for your business to ensure that your users have access to latest technology. Whether you choose to upgrade and how you choose to upgrade is always up to you. You manage your upgrade cycles in the way that works best for your business.
Take advantage of product upgrades to:
- Reduce your software acquisition expenses budget and plan for IT enhancements
- Maintain the highest levels of IT performance and productivity
- Integrate new features and functions for measurable performance and efficiency gains
Accessibility by people with disabilities
A U.S. Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at
Section 508 of the U.S. Rehabilitation Act
IBM BPM Industry Packs V7.5 is capable as of June 3, 2011, when used in accordance with IBM's associated documentation, of satisfying the applicable requirements of Section 508 of the Rehabilitation Act, provided that any assistive technology used with the product properly interoperates with it. A US Section 508 Voluntary Product Accessibility Template (VPAT) can be requested on the following website
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| Product positioning |
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The contents of IBM BPM Industry Packs are tested and certified on the IBM BPM platform to enable consumability and provide ready-to-use assets. The IBM BPM Industry Packs product provides a set of design time and development time assets that help jump start the delivery of industry- specific BPM solutions.
These industry packs are prebuilt assets that can be reused for multiple lines of businesses, regions, processes, and services in a given industry or its subset. They are not packaged applications that can be deployed off-the-shelf to solve a specific business problem
To help ensure consistency and reuse, enterprises increasingly desire to adhere to industry standards. There are, however, several steps and complex efforts needed to make the industry standards consumable. IBM BPM Industry Packs can help solve this problem and make industry standards consumable on the top of IBM BPM platform.
The industry pack assets are derivative works created from industry standards. Wherever industry standard definitions are not available, IBM unique best practices help clients get the benefits of consistency and reuse.
The IBM BPM Industry Packs product also brings in the required discipline for consistency for multiple projects with a common architecture and methodology. The industry pack architecture and methodology help make it easy to extend BPM solutions based on dynamic business needs. This helps ensure governance across the lifecycle of BPM solutions.
Key architecture guidelines behind the design and architecture of IBM BPM Industry Packs:
- A governing architecture to interoperate methods, tools, and assets
- Prebuilt industry content primarily derived from subsets of industry standards and industry best practices
- Industry assets to facilitate delivery of solutions across an entire industry segment
- Extensibility to support unique client needs and provide the capability for enterprises (and their business partners) to add their own content or extend the content provided to suit unique business needs
Using IBM BPM Industry Packs offers the following benefits:
- Delivers a designed for specific industry participants to facilitate rapid BPM solution development
- Allows otimized for industry standards and best practices, ensuring consistency and reuse for locations, product lines, and processes
- Allows alignment with top-down decomposition of an industry domain, thus providing visibility into reuse across the organizational ecosystem
- Helps speed time-to-market by using service decompositions that ensure consistency and reuse
- Helps simplify interoperability by defining the common language to facilitate interoperability between disparate IT assets
- Helps speed time-to-market with prebuilt, often reused, and industry standards- specific common transactional functions
- Enables standardized connectivity to disparate applications in the IT ecosystem with prebuilt services that are based on industry standards
- Enables clients and partners to plug in their SOA assets into predefined service decompositions
IBM BPM Industry Packs are key offerings of the IBM Industry Frameworks that provide proven, integrated industry architecture that are SOA- based, and support industry-specific business and technology standards. Industry frameworks bridge the gap between general purpose middleware and industry-specific business applications to help solve the most challenging business issues. For more details, visit
For additional information in specific product announcements, refer to the Reference information and Companion products sections of this announcement.
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| Reference information |
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For information on IBM Business Process Manager V7.5, refer to Software Announcement 211-092, dated April 05, 2011
For information on IBM Business Monitor V7.5, refer to Software Announcement 211-077, dated April 05, 2011
For information on IBM Business Monitor for z/OS®, V7.5, refer to Software Announcement 211-063, dated April 05, 2011
For information on WebSphere Enterprise Service Bus V7.5, refer to Software Announcement 211-075, dated April 05, 2011
For information on WebSphere Service Registry and Repository V7.5, refer to Software Announcement 211-084, dated April 05, 2011
For information on WebSphere Service Registry and Repository for z/OS, V7.5, refer to Software Announcement 211-085, dated April 05, 2011
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| Availability of national languages |
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Description Availability date Language
IBM BPM June 3, 2011 Multilingual:
Industry Packs V7.5 English International
French, Russian, Korean,
Chinese-Simplified,
Chinese-Tradition,
Spanish, Italian, Polish
Portuguese-Brazilian,
German, Japanese,
Hungarian, Czech
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| Program number |
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Program Program number VRM name 5724-Y83 7.5.0 IBM Business Process Manager Industry Packs
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| Offering Information |
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Product information is available via the Offering Information website
Also, visit the Passport Advantage website
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| Publications |
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On June 3, 2011, the online version of the IBM BPM Industry Packs V7.5 information center will be available at
User documentation includes:
- Installation guides
- IBM Business Process Manager Banking Pack Installation Guide
- IBM Business Process Manager Healthcare Pack Installation Guide
- IBM Business Process Manager Telecom Pack Installation Guide
- Developer guides
- IBM Business Process Manager Banking Pack Developers Guide
- IBM Business Process Manager Healthcare Pack Developers Guide
- IBM Business Process Manager Telecom Pack Developers Guide
- How-to guides
- IBM Business Process Manager Banking Pack How-To Guide
- IBM Business Process Manager Healthcare Pack How-To Guide
- IBM Business Process Manager Telecom Pack How-To Guide
The applicable Quick Start Guide ships with the corresponding IBM BPM Industry Packs:
- IBM Business Process Manager Banking Pack Quick Start Guide
- IBM Business Process Manager HealthcarePack Quick Start Guide
- IBM Business Process Manager Telecom Pack Quick Start Guide
Documentation is available in international English. Portions of IBM BPM Industry Packs documentation are translated into the following languages:
- Brazilian Portuguese
- Czech
- French
- German
- Hungarian
- Italian
- Japanese
- Korean
- Polish
- Russian
- Simplified Chinese
- Spanish
- Traditional Chinese
The IBM Publications Center
The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries.
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| Technical information |
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Specified operating environment
Hardware requirements
Any hardware that is explicitly compatible and fully capable of running Windows® x86-compatible operating systems, all the corresponding supporting software, and any unmodified associated applications is usable.
If hardware is not IBM, the responsibility to provide a statement of full compatibility between machines lies with the original equipment provider.
Software requirements
Operating system Client/Server platform Windows Server 2003 Server platform Windows Server 2008 Server platform Windows Server 2008 R2(1) Server platform Windows XP Client platform Windows XP w/FDCC Client platform Windows Vista Client platform Windows Vista w/FDCC Client platform Windows 7 x86-32 Client platform Windows 7 x86-64 Client platform
(1) Windows Server 2008 R2 has only 64-bit editions
Note: The assets packaged in the IBM BPM Industry Packs are design and development time assets that require a supported Windows operating system. The solutions developed using the IBM BPM Industry Packs can be deployed on any operating systems supported by IBM BPM.
Web browser
- Internet Explorer 7 and Internet Explorer 8
- Mozilla 3.5, 3.6
Bundled software: WebSphere Application Server Community Edition V2.1.1.2
Optional software requirements
- Development environment
- IBM BPM V7.5 (Advanced/Standard/Express)
- IBM Integration Designer V7.5
- IBM Process Designer V7.5
- IBM Rational® Software Architect Standard Edition V7.5.4 or IBM Rational Software Architect for WebSphere V7.5.4
- WebSphere Business Compass V7.0.0.3 or later
- Tivoli Netcool/Impact 5.1.1
- IBM InfoSphere™ Data Architect V7.5.2 or later
- WebSphere ILOG® Business Rule Management Systems V7.1
- IBM Lotus® Forms Designer V4.0
- Lotus Forms Viewer V4.0
- Adobe® Scalable Vector Graphics (SVG) viewer version 3.0
- Adobe Flash Player version 10.0.12.36
- Runtime environment
- IBM BPM V7.5 (Advanced/Standard/Express)
- IBM Business Monitor V7.5
- WebSphere Business Compass V7.0.0.3 or later
- Tivoli Netcool/Impact 5.1.1
- Lotus Forms Viewer V4.0
- Adobe Scalable Vector Graphics (SVG) viewer version 3.0
- Adobe Flash Player version 10.0.12.36
The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a README file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language.
Companion products
IBM BPM is a single BPM platform that combines human-centric and integration-centric capabilities into a unified product. Different editions of that product are available for different users, and satisfy different needs in the enterprise. They can also be combined together collaborative authoring and network-deployed runtime environments.
IBM BPM Standard Edition provides a human-centric process authoring environment for customers of any size. Components available for business process management in the Standard Edition include:
- Process Center
- Process Server
- Process Portal, an out-of-the-box portal for end-users
- Process Designer authoring environment
IBM BPM Advanced Edition provides a unified runtime environment into which process-centric and integration-centric solutions can be deployed. The Advanced Edition provides both process authoring and integration service authoring environments, and it supports collaborative authoring and team development for these environments in a unified repository. Components in the Advanced Edition include those listed above for Standard Edition, plus the following.
- Integration Designer and Process Designer authoring environments
- Full Process Server runtime for business process and SOA solutions
- Unified views and management of tasks across the authoring and runtime environments
IBM BPM Express Edition helps users get started with business process management in a pre-configured, human-centric process authoring and runtime environment. This edition provides a real production environment for human-centric processes at a limited capacity.
IBM Business Monitor provides business users and managers with a real-time, end-to-end view of business processes and operations by using comprehensive business activity monitoring software. This can improve business results by providing the ability to be able to predict anomalous business situations and react preemptively rather than reactively.
IBM Integration Designer simplifies integration and accelerates the adoption of SOA by rendering current IT assets as service components for reuse and efficiency.
WebSphere Business Compass helps subject matter experts fully collaborate on their business processes and monitor solutions through a web-based browser.
WebSphere Business Compass Advanced Edition provides a package consisting of 10 copies of WebSphere Business Modeler Advanced and one copy of WebSphere Business Compass.
Announcements for these and other products are available via the Offering Information website
Limitations
The IBM BPM Industry Packs require the appropriate IBM software for usage. Following are the platforms and tools corresponding to the assets in IBM BPM Industry Packs:
- Process models: Process Designer and IBM BPM (Advanced/Standard/Express)
- Solution scenarios: IBM BPM (Advanced/Standard/Express), Business Monitor and WebSphere Business Compass
- Service models: Process Designer, Integration Designer, and IBM BPM (Advanced/Standard/Express)
- Common Components: IBM BPM Advanced
- Business object models: IBM Rational Software Architect
- Capability models: WebSphere Business Compass
The assets in IBM BPM Industry Packs cannot be deployed with any other tools or platforms except those listed above. Support and warranty of the IBM BPM Industry Packs are valid only in the context of the above software prerequisites.
The specific terms of use are detailed in the program license information that is available for review on the IBM Software License Agreement website
Planning information
Packaging
A IBM BPM Industry Packs V7.5 media pack is available for each of the following:
- IBM BPM Banking Pack
- IBM BPM Healthcare Pack
- IBM BPM Telecom Pack
Industry pack documentation is included on the product DVDs of each industry pack.
Documentation from industry standards groups (for example, HL7, ASC X12, ISO, SWIFT, NACHA, and NGOSS is not provided by IBM. You may find documentation associated with these standards beneficial when creating end-to-end business applications. For this documentation, contact the associated industry standards body.
Security, auditability, and control
IBM BPM Industry Packs V7.5 uses the security and auditability features of the host hardware or software.
The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.
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| Software Services |
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IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an extensive portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support a wide range of critical business needs.
To learn more about IBM Software Services or to contact a Software Services sales specialist, visit
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| Ordering information |
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This product is only available via Passport Advantage. It is not available as shrinkwrap.
Product group: Business Process Manager Product Identifier Description (PID) IBM Business Process Manager Industry Packs 5724-Y83 Product Category: IBM Business Process Manager Industry Packs
Charge metric
Part number or Program name PID number Charge metric IBM Business Process 5724-Y83 Establishment Manager Industry Packs V7.5 IBM Business Process 5724-Y83 Application Instance Manager Industry Packs V7.5
Establishment
Establishment is a unit of measure by which the program can be licensed. An Establishment is a single physical site, including the surrounding campus and satellite offices located within 50 kilometers, of Licensee's site address. Licensee must obtain an entitlement for each Establishment at or for which the program will be used. Licensee is permitted to deploy an unlimited number of copies of the program within the Establishment. An entitlement for an Establishment is unique to that Establishment and may not be shared, nor may it be reassigned other than for the permanent closing of the Establishment.
Application Instance
Application Instance is a unit of measure by which the program can be licensed. An entitlement is required for each instance of an application developed with, connected to, or managed by the program or which includes a portion of the program. An application in a test, development, staging, or production environment is each considered to be a separate instance of the application and each must have an entitlement. As well, multiple application instances in a single environment are each considered to be separate instances of the application and each must have an entitlement.
IBM Business Process Manager Industry Packs:
Part
Program name/Description number
IBM Business Process Manager Banking Pack
Per Application Instance
License and 12 Mo Software S&S D0BCRLL
IBM Business Process Manager Banking Pack
Per Application Instance
Software S&S annual renewal E07WPLL
IBM Business Process Manager Banking Pack
Per Application Instance-
Software S&S reinstatement D0BCSLL
IBM Business Process Manager Banking Pack
Per Establishment - License
and 12 Mo Software S&S D0BCKLL
IBM Business Process Manager Banking Pack
Per Establishment - Software
S&S annual renewal E07WLLL
IBM Business Process Manager Banking Pack
Per Establishment - Software
S&S reinstatement D0BCLLL
IBM Business Process Manager Healthcare Pack Per Application Instance License and 12 Mo Software S&S D0B95LL IBM Business Process Manager Healthcare Pack Per Application Instance Software S&S annual renewal E07V5LL IBM Business Process Manager Healthcare Pack Per Application Instance- Software S&S reinstatement D0B96LL IBM Business Process Manager Healthcare Pack Per Establishment - License and 12 Mo Software S&S D0B9VLL IBM Business Process Manager Healthcare Pack Per Establishment - Software S&S annual renewal E07VELL IBM Business Process Manager Healthcare Pack Per Establishment - Software S&S reinstatement D0B9WLL
IBM Business Process Manager Telecom Pack Per Application Instance License and 12 Mo Software S&S D0BBULL IBM Business Process Manager Telecom Pack Per Application Instance Software S&S annual renewal E07W8LL IBM Business Process Manager Telecom Pack Per Application Instance- Software S&S reinstatement D0BBVLL IBM Business Process Manager Telecom Pack Per Establishment - License and 12 Mo Software S&S D0BC2LL IBM Business Process Manager Telecom Pack Per Establishment - Software S&S annual renewal E07WCLL IBM Business Process Manager Telecom Pack Per Establishment - Software S&S reinstatement D0BC3LL
Passport Advantage customer: Media pack entitlement details
Customers with active maintenance or subscription for an industry pack that was acquired as a component of a prior release of WebSphere Business Services Fabric that contained the industry packs, are entitled to receive the corresponding media pack.
Media packs Entitled to description Part number IBM Business Process Manager Banking Pack BA114ML IBM Business Process Manager Healthcare Pack BA113ML IBM Business Process Manager Telecom Pack BA115ML
Passport Advantage customer: Licensing entitlement details
Customers who acquired one or more of the BPM Industry Packs when the packs were offered as part of earlier releases of WebSphere Business Services Fabric are now entitled to a no-charge license for the equivalent Passport Advantage industry pack Per Establishement license now available in BPM Industry Packs V7.5.
Passport Advantage License Previous Releases Entitled to V7.5 Description/Licensing Part number License Part Number IBM Business Process Manager Banking Pack D0BCKLL Per Establishement PPA license (D613HLL) IBM Business Process Manager Healthcare Pack D0B9VLL Per Establishement PPA license (D59S8LL) IBM Business Process Manager Telecom Pack D0BC2LL Per Establishement PPA license (D613JLL)
There is no entitlement to the Per Application Instance licenses for BPM Industry Packs V7.5 since that license charge metric did not exist in previous releases.
Cross-platform product for use on System z® Integrated Facility for Linux® (IFL) engines
Order the part numbers that follow when the product is intended to run on the Linux operating system on System z Integrated Facility for Linux (IFL) engines. If the product is not intended to run on the Linux operating system on System z IFL engines, order from the other set of part numbers in this announcement. This set of part numbers provides the identical supply and authorization as the other set in this announcement.
BPM Industry Packs for Linux on System z
Program name/Description number IBM Business Process Manager Banking Pack D0BCTLL Per Application Instance for Linux on Sys z License and 12 Mo Software S&S IBM Business Process Manager Banking Pack E07WQLL Per Application Instance for Linux on Sys z Software S&S annual renewal IBM Business Process Manager Banking Pack D0BCULL Per Application Instance for Linux on Sys z Software S&S reinstatement IBM Business Process Manager Banking Pack D0BCMLL Per Establishment for Linux on Sys z License and 12 Mo Software S&S IBM Business Process Manager Banking Pack E07WMLL Per Establishment for Linux on Sys z Software S&S annual renewal IBM Business Process Manager Banking Pack D0BCNLL Per Establishment for Linux on Sys z Software S&S reinstatement
IBM Business Process Manager Healthcare Pack D0B9ALL Per Application Instance for Linux on Sys z License and 12 Mo Software S&S IBM Business Process Manager Healthcare Pack E07V7LL Per Application Instance for Linux on Sys z Software S&S annual renewal IBM Business Process Manager Healthcare Pack D0B9BLL Per Application Instance for Linux on Sys z Software S&S reinstatement IBM Business Process Manager Healthcare Pack D0B9XLL Per Establishment for Linux on Sys z License and 12 Mo Software S&S IBM Business Process Manager Healthcare Pack E07VFLL Per Establishment for Linux on Sys z Software S&S annual renewal IBM Business Process Manager Healthcare Pack D0B9YLL Per Establishment for Linux on Sys z Software S&S reinstatement
IBM Business Process Manager Telecom Pack D0BBWLL Per Application Instance for Linux on Sys z License and 12 Mo Software S&S IBM Business Process Manager Telecom Pack E07W9LL Per Application Instance for Linux on Sys z Software S&S annual renewal IBM Business Process Manager Telecom Pack D0BBXLL Per Application Instance for Linux on Sys z Software S&S reinstatement IBM Business Process Manager Telecom Pack D0BC4LL Per Establishment for Linux on Sys z License and 12 Mo Software S&S IBM Business Process Manager Telecom Pack E07WDLL Per Establishment for Linux on Sys z Software S&S annual renewal IBM Business Process Manager Telecom Pack D0BC5LL Per Establishment for Linux on Sys z Software S&S reinstatement
Cross-platform product for use on System z
Order the part numbers that follow when the product is used for either the development of code that will be deployed on System z servers or when the product will be communicating and/or transferring data between a distributed server and a System z server. Otherwise order from the other set of part numbers in this announcement. This set of part numbers provides the identical supply and authorization as the other set in this announcement.
BPM Industry Packs for System z
Part
Program name/Description number
IBM Business Process Manager Banking Pack D0BCVLL
Per Application Instance for System z
License and 12 Mo Software S&S
IBM Business Process Manager Banking Pack E07WRLL
Per Application Instance for System z
Software S&S annual renewal
IBM Business Process Manager Banking Pack D0BCWLL
Per Application Instance for System z
Software S&S reinstatement
IBM Business Process Manager Banking Pack D0BCPLL
Per Establishment for System z
License and 12 Mo Software S&S
IBM Business Process Manager Banking Pack E07WNLL
Per Establishment for System z
Software S&S annual renewal
IBM Business Process Manager Banking Pack D0BCQLL
Per Establishment for System z
Software S&S reinstatement
IBM Business Process Manager Healthcare Pack D0B9ILL Per Application Instance for System z License and 12 Mo Software S&S IBM Business Process Manager Healthcare Pack E07V9LL Per Application Instance for System z Software S&S annual renewal IBM Business Process Manager Healthcare Pack D0B9JLL Per Application Instance for System z Software S&S reinstatement IBM Business Process Manager Healthcare Pack D0B9ZLL Per Establishment for System z License and 12 Mo Software S&S IBM Business Process Manager Healthcare Pack E07VGLL Per Establishment for System z Software S&S annual renewal IBM Business Process Manager Healthcare Pack D0BA0LL Per Establishment for System z Software S&S reinstatement
IBM Business Process Manager Telecom Pack D0BC0LL Per Application Instance for System z License and 12 Mo Software S&S IBM Business Process Manager Telecom Pack E07WBLL Per Application Instance for System z Software S&S annual renewal IBM Business Process Manager Telecom Pack D0BC1LL Per Application Instance for System z Software S&S reinstatement IBM Business Process Manager Telecom Pack D0BC6LL Per Establishment for System z License and 12 Mo Software S&S IBM Business Process Manager Telecom Pack E07WELL Per Establishment for System z Software S&S annual renewal IBM Business Process Manager Telecom Pack D0BC7LL Per Establishment for System z Software S&S reinstatement
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| Terms and conditions |
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The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.
This product is only available via Passport Advantage. It is not available as shrinkwrap.
Licensing
IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use. Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.
This program is licensed under the IBM Program License Agreement (IPLA) and the associated Agreement for Acquisition of Software Maintenance, which provide for support with ongoing access to releases and versions of the program. IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with the initial license acquisition of each program acquired.
The initial period of Software Subscription and Support can be extended by the purchase of a renewal option, if available. These programs have a one-time license charge for use of the program and an annual renewable charge for the enhanced support that includes telephone assistance (voice support for defects during normal business hours), as well as access to updates, releases, and versions of the program as long as support is in effect.
The software licenses for the IBM BPM Industry Packs includes Software Subscription and Support.
IBM BPM Industry Packs V7.5 consists of:
- IBM BPM Banking Pack
- IBM BPM Healthcare Pack
- IBM BPM Telecom Pack
Each of the packs in IBM BPM Industry Packs V7.5 requires the appropriate IBM software for usage. Following are the platforms and tools corresponding to the assets in IBM BPM Industry Packs:
- Process Models: IBM BPM Standard and Advanced
- Service Models: IBM BPM Standard and Advanced; additionally, Licensee may use IBM WebSphere Service Registry & Repository only as a repository for service models.
- Common Components: IBM BPM Standard and Advanced
- Business Object Models: IBM Rational Software Architect
- Solution Scenarios: IBM BPM Standard and Advanced; Business Monitor
- Capability Models: WebSphere Business Compass
The assets in IBM BPM Industry Packs cannot be deployed on any other tools or platforms except those listed above. Support and warranty of the IBM BPM Industry Packs are valid only in the context of the above software prerequisites.
License Information form number
IBM Business Process Manager Industry Packs V7.5 (5724-Y83) contains three industry-specific packs, each with it's own License Information number.
Program License
Description Number Number
-------------------------- -------- --------------
IBM Business Process Manager 5724-Y83 L-RKRY-8EBFW4
Banking Pack
IBM Business Process Manager 5724-Y83 L-RKRY-8EBFT3
Healthcare Pack
IBM Business Process Manager 5724-Y83 L-RKRY-8EBFXJ
Telecom Pack
The program license information is available for review on the IBM Software License Agreement website
Limited warranty applies
Yes
Limited warranty
IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.
IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, consult the IBM Software Support Handbook found at
IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).
Program technical support
Technical support of a program product version or release will be available for a minimum of five years from the general availability date, as long as your Software Subscription and Support (also referred to as Software Maintenance) is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Subscription and Support (Software Maintenance) also provides you with access to updates (modifications or fixes), releases, and versions of the program. You will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM, including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.
Money-back guarantee
If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.
For clarification, note that (1) for programs acquired under the IBM International Passport Advantage offering, this term applies only to your first acquisition of the program and (2) for programs acquired under any of IBM's On/Off Capacity on Demand (On/Off CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by you.
Other terms
Volume orders (IVO)
No
IBM International Passport Advantage Agreement
Passport Advantage applies
Yes, and through the Passport Advantage website at
Usage restriction
Yes
There are two licensing metrics for each of the three industry packs in BPM Industry Packs V7.5: per establishment, and per application instance.
- Per establishment
Licensee must obtain a Per Establishment PoE to deploy an unlimited number of copies of the program only on servers that are located at a single site and at locations within 50 kilometers (31 miles) of that site.
For each authorization, you are permitted to deploy an unlimited number of copies of the licensed business models only on machines owned or leased by you that are located at a single physical site, including the surrounding campus and satellite offices.
- Per application instance
For each authorization, you are permitted to deploy and run one copy of the licensed product on one server. If you have more than one BPM Industry Packs installed on a server (for example, system test, backup, and production) an application instance of the licensed product is required for each BPM Industry Packs installation.
Software Subscription and Support (Software Maintenance) applies
Yes. Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and Technical Support are provided by the Software Subscription and Support (Software Maintenance) offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software and Technical Support provides voice and electronic access to IBM support organizations, worldwide.
IBM includes one year of Software Subscription and Support (Software Maintenance) with each program license acquired. The initial period of Software Subscription and Support (Software Maintenance) can be extended by the purchase of a renewal option, if available.
While your Software Subscription and Support (Software Maintenance) is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, consult your IBM Software Support Handbook at
Software Subscription and Support (Software Maintenance) does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements.
For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, visit the Passport Advantage website at
IBM Operational Support Services - SoftwareXcel
No
System i® Software Maintenance applies
No
Variable charges apply
No
Educational allowance available
Not applicable.
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| IBM Electronic Services |
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IBM has transformed its delivery of hardware and software support services to help you achieve higher system availability. Electronic Services is a web-enabled solution that offers an exclusive, no-additional-charge enhancement to the service and support available for IBM servers. These services are designed to provide the opportunity for greater system availability with faster problem resolution and preemptive monitoring. Electronic Services comprises two separate, but complementary, elements: Electronic Services news page and Electronic Services Agent.
The Electronic Services news page is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.
The Electronic Service Agent™ is no-additional-charge software that resides on your server. It monitors events and transmits system inventory information to IBM on a periodic, client-defined timetable. The Electronic Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to deliver proactive service that may result in higher system availability and performance. In addition, information collected through the Service Agent is made available to IBM service support representatives when they help answer your questions or diagnose problems. Installation and use of IBM Electronic Service Agent for problem reporting enables IBM to provide better support and service for your IBM server.
To learn how Electronic Services can work for you, visit
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| Prices |
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For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner. Additional information is also available at
IBM Global Financing
IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit
IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.
Financing from IBM Global Financing helps you preserve cash and credit lines, enables more technology acquisition within current budget limits, permits accelerated implementation of economically attractive new technologies, offers payment and term flexibility, and can help match project costs to projected benefits. Financing is available worldwide for credit-qualified customers.
For more financing information, visit
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| Order now |
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To order, contact the Americas Call Centers or your local IBM representative, or your IBM Business Partner.
To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).
Phone: 800-IBM-CALL (426-2255)
Fax: 800-2IBM-FAX (242-6329)
Internet: callserv@ca.ibm.com
Mail: IBM Teleweb Customer Support
ibm.com® Sales Execution Center, Americas North
3500 Steeles Ave. East, Tower 3/4
Markham, Ontario
Canada
L3R 2Z1
Reference: YE001
The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.
Note: Shipments will begin after the planned availability date.
Trademarks
InfoSphere and Electronic Service Agent are trademarks of IBM Corporation in the United States, other countries, or both.
IBM, WebSphere, Tivoli, Passport Advantage, Express, z/OS, Rational, ILOG, Lotus, System z, System i and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.
Windows is a registered trademark of Microsoft Corporation in the United States, other countries, or both.
Adobe is a registered trademark of Adobe Systems Incorporated in the United States, and/or other countries.
Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.
Other company, product, and service names may be trademarks or service marks of others.
Terms of use
IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at:
For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page
