IBM System Storage N series EXN4000 offers outstanding performance and storage options

IBM United States Hardware Announcement 107-281
May 22, 2007

 

 ENUS107281.PDF (34KB)

Table of contents   Document options  
TOC link At a glance TOC link Services
TOC link Overview TOC link Technical information
TOC link Key prerequisites TOC link Terms and conditions
TOC link Planned availability date TOC link Prices
TOC link Description TOC link Order now
TOC link Publications  
 
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At a glance

The EXN4000 FC expansion unit is designed to provide 1-Gbps, 2-Gbps, and 4-Gbps FC disk expansion for the IBM System Storage N series storage controllers. The EXN4000 is a 3U disk storage expansion unit that must be mounted in any industry-standard 19-inch rack. The EXN4000 contains:

  • Dual redundant hot-pluggable integrated power supples and cooling fans
  • Dual redundant disk expansion unit switched controllers
  • Fourteen hard disk drive slots
  • Diagnostic and status LEDs

For ordering, contact:

Your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: YE001).
 
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Overview

The IBM 2863 Model 004 System Storage™ EXN4000 FC expansion unit attaches to all N series storage controllers. The EXN4000 includes 4 Gigabit per second (Gbps) Fiber Channel (FC) disk storage for the IBM N series storage controllers that are 4 Gb capable. 4 Gbps is supported by Data ONTAP 7.2.1, or later. It also is designed to operate at 1-Gb and 2-Gb speeds for other N series storage controllers.
 
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Key prerequisites

The EXN4000 4 Gbps support requires that the N series storage controller be running Data ONTAP 7.2.1, or later.
 
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Planned availability date

June 8, 2007
 
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Description

The EXN4000 4-Gbps FC disk expansion unit is shipped with five, and up to 14, FC hard disk drives in either 144 GB or 300 GB physical capacities. Each of these drives can be ordered in 10K RPM or 15K RPM rotational speeds. The 10K RPM disk is a 2-Gbps drive; the 15K drive is a 4-Gbps drive. With 144 GB FC hard disk drives, each EXN4000 provides 2.0 TB of physical storage capacity. With 300 GB FC hard disk drives, each EXN4000 provides 4.2 TB of physical storage capacity.

The EXN4000 is a 3U disk storage expansion unit. It must be mounted in an industry standard 19-inch rack. The EXN4000 includes:

  • Dual redundant hot-pluggable integrated power supples and cooling fans
  • Dual redundant disk expansion unit switched controllers
  • Fourteen hard disk drive slots
  • Diagnostic and status LEDs

The drives must be ordered as features of the EXN4000.

EXN4000 storage expansions units must be on separate FC loops from EXN1000 storage expansion units when attached to the N series storage controllers.

The EXN4000 should be considered a functional replacement to the EXN2000. The EXN4000 is capable of operating at 4-Gbps, 2-Gbps, or 1-Gbps transfer speeds. However, for 4-Gbps, the EXN4000 requires that the N series storage controller be running Data ONTAP 7.2.1, or later. EXN4000 attached to a 2-Gbps loop must be manually configured for 2-Gbps speed.

Section 508 of the U.S. Rehabilitation Act

The IBM System Storage N Series EXN4000 is capable, as of June 8, 2007, when used in accordance with IBM's associated documentation, of satisfying the applicable requirements of Section 508 of the Rehabilitation Act, provided that any assistive technology used with the product properly interoperates with it. A U.S. Section 508 Voluntary Product Accessibility Template (VPAT) can be requested via the following Web site

Business Partner information

If you are a Direct Reseller - System Reseller acquiring products from IBM, you may link directly to Business Partner information for this announcement. A PartnerWorld ID and password are required (use IBM ID).

BP Attachment for Announcement Letter 107-281

Trademarks

 
System Storage is a trademark of International Business Machines Corporation in the United States or other countries or both.
 
Other company, product, and service names may be trademarks or service marks of others.

Disk drive features

The IBM System Storage™ EXN4000 supports a maximum of 14 disk drives; all the disk drives installed must be of the same type (interface, capacity, and speed).

The following disk drive options are available for the EXN4000. Each feature provides one disk drive.

Feature  Description
 
4002     144 GB, 10K RPM FC HDD
4003     144 GB, 15K RPM FC HDD
4004     300 GB, 10K RPM FC HDD
4006     300 GB 4-Gbps 15K RPM FC HDD

Fibre Channel cable features

The 2863 Model 004 expansion unit requires Fibre Channel cables to connect the unit to a Model A10 or A20 base unit or to another Model 004 expansion unit.

The following Fibre Channel cable features are available for the 2863 Model 004:

Feature Description
 
2011    One 4-Gbps SFP GBIC
2021    Two 0.5 meter copper FC cables for connection
         to an N3700 storage controller or to another
         EXN4000
2023    Two 3.0 meter copper FC cables for connection
         to an N3700 storage controller or to another
         EXN4000
2042    Two 1.0 meter optical FC cables for connection
         to any N5x00 storage controller or to another
         EXN4000
2043    Two 2.0 meter optical FC cables for connection
         to any N5x00 storage controller or to another
         EXN4000
2044    Two 5.0 meter optical FC cables for connection
         to any N5x00 storage controller or to another
         EXN4000

Rack installation feature

All 2863 models are designed to be mounted in a rack. The following rack installation options are available:

Feature  Description
 
9201     The EXN4000 will be installed in an IBM
          System Storage 2101 Model N00 System Rack
          by IBM manufacturing prior to shipment.
 
 9202    Field install rack mount kit

Power (line) cord features

One power cord feature must be specified, either the Power Distribution Unit (PDU) power cord for and IEC 320, sheet C13 outlets, or one based on the country or region in which the system will be installed.

If feature #9201 is selected, power cord feature #9000 must be specified.

Feature  Description
 
9000     PDU Pwr Cord, 42U Rack
9001     Power Cord, Cont. Europe
9002     Power Cord, UK
9003     Power Cord, Japan
9004     Power Cord, North America
9005     Power Cord, Australia/N.Z.
9006     Power Cord, Switzerland
9007     Power Cord, Argentina
9008     Power Cord, China
9009     Power Cord, Denmark
9010     Power Cord, India/S. Africa
9011     Power Cord, Israel
9012     Power Cord, Italy
9013     Power Cord, N.America 250V
9014     Power Cord, Brazil
9015     Power Cord, Taiwan
9016     Power Cord, Taiwan 250V

 
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Publications

The following publications are shipped with the product. Additional copies will be available immediately.

                                   Form
Title                              number
 

Shipped in hardcopy:

 
IBM System Storage EXN4000         GC27-2079
 Installation and Setup
 Instructions
 
IBM Translated Safety Notices      GA27-4338
 
IBM System Storage N Series        GC26-7986
 Statement of Limited Warranty
 (in 9 Languages)
 

Shipped on CD-ROM:

 
IBM System Storage EXN4000         GC27-2080
 Hardware and Service Guide
 
IBM System Storage N5000 Series    GC26-7785
 Hardware and Service Guide.
 
IBM System Storage N7000 Series    GC26-7953
 Hardware and Service Guide.
 
IBM System Storage N series        GC26-7789
 Diagnostics Guide
 
IBM System Storage N Series        GC26-7984
 Error Messages and
 Troubleshooting
 
IBM System Storage N Series        GC26-7987
 Statement of Limited Warranty
 (in 29 Languages)
 

On the Web, all above, and:

 
IBM System Storage N series        GA32-0543
 Introduction and Planning Guide

The IBM Publications Center Portal

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided, as well as payment options via credit card. A large number of publications are available online in various file formats, which can currently be downloaded free of charge.

Displayable softcopy publications

The product books are offered in displayable softcopy form. The files are shipped on CD-ROM with the hardware and are available from the Web at


 
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Services

Global Technology Services

IBM services include business consulting, outsourcing, hosting services, applications, and other technology management.

These services help you learn about, plan, install, manage, or optimize your IT infrastructure to be an On Demand Business. They can help you integrate your high-speed networks, storage systems, application servers, wireless protocols, and an array of platforms, middleware, and communications software for IBM and many non-IBM offerings. IBM is your one-stop shop for IT support needs.

For details on available services, contact your IBM representative or visit

For details on available IBM Business Continuity and Recovery Services, contact your IBM representative or visit

For details on education offerings related to specific products, visit

Select your country, and then select the product as the category.
 
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Technical information

Specified operating environment

Physical specifications

  • Width: 447 mm (17.6 in)
  • Depth: 508 mm (20.0 in)
  • Height: 133 mm (2.25 in)
  • Weight: 35.8 kg (78.8 lb)

To assure installability and serviceability in non-IBM industry standard racks, review the installation planning information for any product specific installation requirements.

Standards

Safety

  • UL/C-UL; CE

EMC

  • FCC Class A
  • EN55022: 1998
  • EN61000-3-2
  • EN61000-3-3
  • CE
  • ACA C-Tick
  • VCCI

Immunity

  • EN55024: 1998

Operating environment

  • Temperature:
    • Maximum range: 10° to 40° C (50° to 104° F)
    • Recommended: 20° to 25° C (68° to 77° F)
    • Non-operating: -40° to 65° C (-40° to 149° F)
  • Relative humidity: 10 to 90 (percent, non-condensing)
  • Wet bulb (caloric value): 1,215 Btu/hr (fully loaded shelf)
  • Electrical power: 100-120/200-240 V ac, 7/3.5 A, 50/60 Hz
  • Noise level:
    • 49 dBa @ 1 m @ 23 degrees C
    • 5 bels @ 1 m @ 23 degrees C

Software requirements

For operation at 4-Gbps, the EXN4000 requires that the N series storage controller be running Data ONTAP 7.2.1, or later.

Limitations

  • The EXN4000 is supported only in rack installations.
  • A minimum of 5, and a maximum of 14, disk drives of the same type (interface, capacity, and speed) is required.
  • This product is functional with the System i™ and OpenPower® platforms. However, on the System i, support is only available on Power Linux™ and AIX® partitions, not i5OS.

Planning information

Customer responsibilities: Physical configuration and installation planning for the EXN4000 is a customer responsibility. Information about physical configuration and installation requirements, including equipment, site, and power requirements, can be found in the IBM System Storage EXN4000 Installation and Setup Instructions (GC27-2079).

A customer-supplied Ethernet cable is required to connect the machine to a server or Ethernet network.

Cable orders: Fibre Channel cables are required to connect a Model 004 expansion unit to an N series system. Cables can be purchased using Model 004 features.

Refer to the Fibre Channel cable features section for cable requirements and information.

Installability: Estimated time to unpack a Model 004, install it in the rack, and perform a simple discovery and configuration is one hour.

Security, auditability, and control

This product uses the security and auditability features of host hardware, host software, and/or application software to which it is attached.

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communications facilities.
 
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Terms and conditions

Volume orders: Contact your IBM representative.

IBM Global Financing: Yes

Warranty period: Three years

Warranty service: If required, IBM provides repair or exchange service depending on the types of warranty service specified for the machine. IBM will attempt to resolve your problem over the telephone, or electronically via an IBM Web site. You must follow the problem determination and resolution procedures that IBM specifies. Scheduling of service will depend upon the time of your call and is subject to parts availability. If applicable to your product, parts considered customer replaceable units (CRUs) will be provided as part of the machine's standard warranty service.

Service levels are response time objectives and are not guaranteed. The specified level of warranty service may not be available in all worldwide locations. Additional charges may apply outside IBM's normal service area. Contact your local IBM representative or your reseller for country and location specific information. This product is covered by the following types of service.

CRU service and on-site for other selected parts

CRU service: IBM provides replacement CRUs to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from IBM upon your request. CRUs are designated as being either a Tier 1 or a Tier 2 CRU.

Tier 1 CRU: Installation of Tier 1 CRUs is your responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for the installation.

For machines with on-site same-day response service IBM will replace a Tier 1 CRU part at your request, at no additional charge.

Tier 2 CRU: You may install a Tier 2 CRU yourself or request IBM to install it, at no additional charge.

Based upon availability, CRUs will be shipped for next business day delivery. IBM specifies, in the materials shipped with a replacement CRU, whether a defective CRU must be returned to IBM. When return is required, (1) return instructions and a container is shipped with the replacement CRU and (2) you may be charged for the replacement CRU if IBM does not receive the defective CRU within 15 days of your receipt of the replacement.

The following parts have been designated as Tier 1 CRU parts:

  • AC power cord
  • AC power supply
  • Disk drive
  • Cables
  • Memory modules
  • Wrap plug
  • Operator panel

On-site Service

IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit, and suitable for the purpose.

  • 9 hours per day, Monday through Friday, excluding holidays, next-business-day response

Warranty service upgrades and maintenance service options

Warranty service upgrades

During the warranty period, warranty service upgrades provide an enhanced level of On-site Service for an additional charge. A warranty service upgrade must be purchased during the warranty period and is for a fixed term (duration). It is not refundable or transferable and may not be prorated. If required, IBM will provide the warranty service upgrade enhanced level of On-site Service acquired by the customer. Service levels are response time objectives and are not guaranteed.

IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM Web site. You must follow the problem determination and resolution procedures that IBM specifies. Scheduling of service will depend upon the time of your call and is subject to parts availability.

On-site Service

IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit, and suitable for the purpose. The following service selections are available as warranty upgrades for your machine type:

  • 9 hours per day, Monday through Friday, excluding holidays, 4-hour average, same-business-day response, IOR
  • 24 hours per day, 7 days a week, 4-hour average response, IOR
  • 24 hours per day, 7 days a week, 2-hour average response, IOR

CRUs may be provided as part of the machine's standard warranty CRU service except that you may install a CRU yourself or request IBM installation, at no additional charge, under one of the On-site Service levels specified above. For additional information on the CRU service, see warranty information.

Maintenance Services

If required, IBM provides repair or exchange service depending on the types of maintenance service specified for the machine. IBM will attempt to resolve your problem over the telephone or electronically, via an IBM Web site. You must follow the problem determination and resolution procedures that IBM specifies. Scheduling of service will depend upon the time of your call and is subject to parts availability. Service levels are response time objectives and are not guaranteed. The specified level of maintenance service may not be available in all worldwide locations. Additional charges may apply outside IBM's normal service area. Contact your local IBM representative or your reseller for country and location specific information. The following service selections are available as maintenance options for your machine type.

On-site Service: IBM will repair the failing machine at your location and verify its operation. You must provide suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit, and suitable for the purpose.

  • 9 hours per day, Monday through Friday, excluding holidays, next-business-day response, IOR
  • 9 hours per day, Monday through Friday, excluding holidays, 4 hour average response, IOR
  • 24 hours per day, 7 days a week, 4-hour average response, IOR
  • 24 hours per day, 7 days a week, 2-hour average response, IOR

CRUs

If your problem can be resolved with a CRU (for example, keyboard, mouse, speaker, memory, or hard disk drive), and depending upon the maintenance service offerings in your geography, IBM will ship the CRU to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from IBM upon your request.

Based upon availability, CRUs will be shipped for next business day delivery. IBM specifies, in the materials shipped with a replacement CRU, whether a defective CRU must be returned to IBM. When return is required, (1) return instructions and a container is shipped with the replacement CRU and (2) you may be charged for the replacement CRU if IBM does not receive the defective CRU within 15 days of your receipt of the replacement.

CRUs may be provided as part of the machine's standard maintenance service except that you may install a CRU yourself or request IBM installation, at no additional charge, under any of the On-site Service levels specified above.

Usage plan machine: No

IBM hourly service rate classification: One. When a type of service involves the exchange of a machine part, the replacement may not be new, but will be in good working order.

Field-installable features: Yes

Model conversions: Yes

Machine installation: Customer setup. Customers are responsible for installation according to the instructions IBM provides with the machine.

Graduated program license charges apply: No. This product does not contain Licensed Internal Code or Licensed Machine Code.

Educational allowance: A reduced charge is available to qualified education customers. The educational allowance may not be added to any other discount or allowance.

The educational allowance is 15% for the products in this announcement.
 
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Prices

The prices provided in this announcement are suggested retail prices for the U.S. only and are provided for your information only. Dealer prices may vary, and prices may also vary by country. Prices are subject to change without notice. For additional information and current prices, contact your local IBM representative.

Product charges

                               Machine      Feat.   Purch.
Description                  type  model    number  price
 
N Series EXN4000             2863  004              $7,300
4-Gbps SFP GBIC              2863  004      2011       180
FC EXP to EXP Cbl 0.5m       2863  004      2021        75
FC EXP to EXP Cbl 3.0m       2863  004      2023       100
1.0 m FC Optical Cable       2863  004      2042       100
2.0 m FC Optical Cable       2863  004      2043       125
5.0 m FC Optical Cable       2863  004      2044       150
144 GB, 10K RPM FC HDD       2863  004      4002     1,180
144 GB, 15K RPM FC HDD       2863  004      4003     1,995
300 GB, 10K RPM FC HDD       2863  004      4004     1,825
300 GB 4-Gbps 15K RPM FC HDD 2863  004      4006     3,050
HDD Blank Panel              2863  004      4099         0
 

Power cords

PDU Pwr Cord, 42U Rack       2863  004      9000         0
Power Cord, Cont. Europe     2863  004      9001         0
Power Cord, United Kingdom   2863  004      9002         0
Power Cord, Japan            2863  004      9003         0
Power Cord, North America    2863  004      9004         0
Power Cord, Australia/N.Z.   2863  004      9005         0
Power Cord, Switzerland      2863  004      9006         0
Power Cord, Argentina        2863  004      9007         0
Power Cord, China            2863  004      9008         0
Power Cord, Denmark          2863  004      9009         0
Power Cord, India/S. Africa  2863  004      9010         0
Power Cord, Israel           2863  004      9011         0
Power Cord, Italy            2863  004      9012         0
Power Cord, N.America 250V   2863  004      9013         0
Power Cord, Brazil           2863  004      9014         0
Power Cord, Taiwan           2863  004      9015         0
Power Cord, Taiwan 250V      2863  004      9016         0
 

Installation

Plant install in 2101 rack   2863  004      9201       160
Field merge rack mount kit   2863  004      9202       160
 

MES ordering

MES Order Indicator          2863  004      9555        NC

Alternative and maintenance service

ICA warranty upgrade

                      IWR
                      IBM
Machine               on-site repair
type-model-feature    (IOR, 24 x 7)
 
2863-004              $2,330

ICA Maintenance

                      IO8                 IOR
                      IBM next day        IBM 4-hr resp.
                      on-site repair      on-site repair
Machine type-model    (IOR, 9 x 5)        (IOR, 24 x 7)
 
2863-004              $237                $332

For ServiceElect (ESA) maintenance service charges, contact IBM Global Services at 888-IBM-4343 (426-4343).

                                          Plant/
                                          Field   MES     Cabl CSU
                            Mach/Mod/Feat install removal req. (1)
 
4-Gbps SFP GBIC             2863/004/2011 Both    N       N    Y
FC EXP to EXP Cbl 0.5m      2863/004/2021 Both    N       N    Y
FC EXP to EXP Cbl 3.0m      2863/004/2023 Both    N       N    Y
1.0 m FC Optical Cable      2863/004/2042 Both    N       N    Y
2.0 m FC Optical Cable      2863/004/2043 Both    N       N    Y
5.0 m FC Optical Cable      2863/004/2044 Both    N       N    Y
144 GB, 10K RPM HDD         2863/004/4002 Both    N       N    Y
144 GB, 15K RPM FC HDD      2863/004/4003 Both    N       N    Y
300 GB, 10K RPM HDD         2863/004/4004 Both    N       N    Y
300 GB, 15K RPM HDD         2863/004/4006 Both    N       N    Y
HDD Blank Panel             2863/004/4099 Both    N       N    Y
 
PDU Pwr Cord, 42U Rack      2863/004/9000 Plant   N       N    Y
Power Cord, Cont. Europe    2863/004/9001 Plant   N       N    Y
Power Cord, UK              2863/004/9002 Plant   N       N    Y
Power Cord, Japan           2863/004/9003 Plant   N       N    Y
Power Cord, North America   2863/004/9004 Plant   N       N    Y
Power Cord, Australia/N.Z.  2863/004/9005 Plant   N       N    Y
Power Cord, Switzerland     2863/004/9006 Plant   N       N    Y
Power Cord, Argentina       2863/004/9007 Plant   N       N    Y
Power Cord, China           2863/004/9008 Plant   N       N    Y
Power Cord, Denmark         2863/004/9009 Plant   N       N    Y
Power Cord, India/S. Africa 2863/004/9010 Plant   N       N    Y
Power Cord, Israel          2863/004/9011 Plant   N       N    Y
Power Cord, Italy           2863/004/9012 Plant   N       N    Y
Power Cord, N.America 250V  2863/004/9013 Plant   N       N    Y
Power Cord, Brazil          2863/004/9014 Plant   N       N    Y
Power Cord, Taiwan          2863/004/9015 Plant   N       N    Y
Power Cord, Taiwan 250V     2863/004/9016 Plant   N       N    Y
 
Plant install               2863/004/9201 Plant   Y       N    Y
Field merge rack mount kit  2863/004/9202 Plant   N       N    Y
MES Order Indicator         2863/004/9555 Field   N       N    Y
 
(1) Customer setup

IBM Global Financing: IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit

IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice. Financing solutions from IBM Global Financing can help you stretch your budget and affordably acquire the new product. But beyond the initial acquisition, our end-to-end approach to IT management can also help keep your technologies current, reduce costs, minimize risk, and preserve your ability to make flexible equipment decisions throughout the entire technology life cycle. For more financing information, refer to


 
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Order now

To order, contact the Americas Call Centers, your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

 Phone:      800-IBM-CALL (426-2255)
 Fax:        800-2IBM-FAX (242-6329)
 Internet:   callserv@ca.ibm.com
 Mail:       IBM Americas Call Centers
             Dept. Teleweb Customer Support, 9th floor
             105 Moatfield Drive
             North York, Ontario
             Canada M3B 3R1
 
 Reference:  YE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.

Note: Shipments will begin after the planned availability date.

Trademarks

 
System Storage and System i are trademarks of International Business Machines Corporation in the United States or other countries or both.
 
OpenPower and AIX are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Linux is a trademark of Linus Torvalds in the United States, other countries or both.
 
Other company, product, and service names may be trademarks or service marks of others.

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