IBM Flex System x240 M5 Compute Node is a high-performance server that offers improved virtualization with increased CPU performance, memory capacity, and flexible configuration options

Lenovo United States Hardware Announcement 114-184
November 4, 2014

ENUS114-184.PDF ENUS114-184.PDF

Table of contents
 Overview Overview  Publications Publications
 Key prerequisites Key prerequisites  Technical information Technical information
 Planned availability date Planned availability date  Terms and conditions Terms and conditions
 Description Description  Prices Prices
 Product positioning Product positioning   Order now Order now
 Product number Product number


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At a glance
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IBM Flex System® is a new category of computing that integrates multiple server architectures, networking, storage, and system management capability into a single system.

Offerings in this announcement include:

For ordering, contact your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: SE001).



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Overview
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The IBM Flex System x240 M5 Compute Node is a high-performance server that offers new security, efficiency, and reliability features to handle business-critical workloads.

The Flex System x240 M5 supports up to two Intel™ E5-2600 v3 series processors, available with as many as 18 cores, with memory speed up to 2133 MHz, designed to deliver improved performance without sacrificing energy efficiency. This family of processors features up to 45 MB L3 cache per socket, integrated Peripheral Component Interconnect Express® (PCIe) 3.0, Intel Turbo Boost Technology 2.0, Hyper-Threading Technology and two QuickPath interconnects.

TruDDR4 Memory support is also new and requires only 1.2 V of power, compared to 1.35 V and 1.5 V for previous modules. Each x240 M5 is designed to support up to 1.5 TB of memory in 24 DIMM slots running at up to 2133 MHz. The TruDDR4 Memory portfolio includes RDIMMs and LRDIMMs with advanced error correction for reliability, performance and maximum memory capacity. In addition, TruDDR4 Memory can support memory performance that exceeds industry standards. The x240 M5 also offers versatile high-performance storage options such as dual 2.5-inch PCIe flash storage and mirrored SD card for hypervisor.

In addition to the new IBM Flex System x240 M5, new networking connectivity options are also available that offer optimum I/O performance while offering connectivity options based on client need.

The IBM Flex System x240 M5 is part of the newly announced M5 portfolio of enterprise rack and tower servers, dense systems, and blade and integrated systems. Combining balanced reliability, efficient performance, and flexibility, the M5 portfolio is an excellent fit for small and medium businesses and large enterprises. It provides outstanding uptime to keep business-critical applications and cloud deployments running securely. Every M5 family member is designed to help:

As organizations face continued pressure to consolidate data center infrastructure, they also wrestle with the need to handle more compute-intensive workloads which are analyzing more data faster than ever before. The IBM Flex System x240 M5 Compute Node is designed to meet all these challenges, enhancing your IBM Flex System environment.

The x240 M5 also features a new line of PCIe NVMe SSDs as the latest in System x options in flash storage. The new line of PCIe NVMe SSDs utilizes PCIe 3.0 standard with the NVMe 1.0 specification. The PCIe with NVMe is engineered to bring data transfer and storage closer to the processor, eliminating latency and simplifying server-side storage architecture. This delivers a streamlined server platform with the highest density and performance at a reduced cost.



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Key prerequisites
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Planned availability date
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December 5, 2014: All except:



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Description
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IBM Flex System compute nodes

Compute nodes typically contain the number and type of microprocessors, memory modules, and hard disk drives that are needed to support a specific workload environment. These nodes use integrated network ports or optional network adapters to connect to external devices through the switches or modules that are installed in the chassis.

Note: The network adapters and ports in the compute nodes must be compatible with the network switches or modules in the chassis.

These compute nodes come with Intel Xeon™ microprocessors and provide the function, reliability, and performance of the X-Architecture® systems in a small form factor design. They support a variety of Microsoft™ Windows™, Linux™, and VMware operating systems and are ideally suited for high-performance and virtualized environments such as memory-intensive computing, collaboration, general and mission-critical processing, and enterprise application workloads. All models come with an integrated management module (IMM2) that connects to the Chassis Management Module to provide the integrated systems-management functions for the node.

Flex System x240 M5 Compute Node

The IBM Flex System x240 M5 Compute Node is a high-density, scalable compute node that is ideally suited for high-performance and virtualized environments.

The Flex System x240 M5 Compute Node provides support for optional devices, such as the following devices:

The Flex System x240 M5 Compute Node is supported in the IBM Flex System Enterprise Chassis only.

The IBM Flex System x240 M5 Compute Node supports memory mirroring. Chipkill is supported in any mode when x4-based DIMM memory is used. Chipkill memory correction for up to four bits per DIMM helps to keep your server up and running.

Additional features

IBM Flex System x240 M5 Compute Node servers are designed for high throughput from processor to memory, and to bus I/O.

These features, combined with SMP capability and blade-thin density, make the IBM Flex System x240 M5 Compute Node an excellent choice for space-constrained and power-constrained environments used for:

High-availability and serviceability features

P3600 NVMe 2.5-inch G3HS Enterprise Value PCIe SSD

IBM Flex System x240 M5 Compute Node will feature a new line of PCIe NVMe SSDs as the latest in System x options in flash storage. The new line of PCIe NVMe SSDs utilizes PCIe 3.0 standard with the NVMe 1.0 specification. The PCIe with NVMe is engineered to bring data transfer and storage closer to the processor, eliminating latency and simplifying server-side storage architecture. This delivers a streamlined server platform with the highest density and performance at a reduced cost.

Flex System networking portfolio

Networking in data centers is undergoing a transition from a discrete traditional model to a more flexible, optimized model or "smarter" model. Clients are looking to support more workloads with decreasing or flat IT budget. The network architecture on the Flex System platform has been designed to address the key challenges clients are facing in their data centers. The key attributes of the network architecture on this platform are:

One of the key attributes of the products on this platform is scalability. When modules are marked "scalable" this means that clients can buy the base product with certain number of ports; and when they need to scale up for more ports, they can just buy the license to enable the extra ports without having to provision any new hardware.

The Flex System networking portfolio enhancements

Standard IBM Flex System x240 M5 Compute Node configuration

Model information

 
 
            Intel
            Xeon          CPU          CPU     Memory/
 Model      name     Cores speed   GT/s  power  type    I/O

 9532-L6x  E5-2680v3  12  2.5 GHz  9.6  120w   1x16 GB  CN4052
              Cache: 30 MB                     2133 MHz
 9532-J6x  E5-2670v3  12  2.3 GHz  9.6  120w   1x16 GB  CN4052
              Cache: 30 MB                     2133 MHz
 9532-H6x  E5-2660v3  10  2.6 GHz  9.6  105w   1x16 GB  CN4052
              Cache: 25 MB                     2133 MHz
 9532-D6x  E5-2640v3   8  2.6 GHz  8.0   90w   1x16 GB  CN4052
              Cache: 20 MB                    1866 MHz
 9532-B6x  E5-2620v3   8  2.4 GHz  8.0   85w   1x16 GB  CN4052
              Cache: 15 MB                    1866 MHz
 
EMEA   x = G

Note: The model "x" designation is geography dependent and is spelled out explicitly in the Product number section.

Accessibility by people with disabilities

A US Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at

http://www.ibm.com/able/product_accessibility/index.html


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Product positioning
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IBM Flex System suits multiple delivery models, from highly customizable hardware platforms to a fully integrated and optimized system.



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Product number
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The following are features already announced for the 3331, 9532 machine type:

Description                                        MT    Model   Feature

IBM Flex System CN4058S 8-port 10Gb Virtual Fabric
Adapter                                            3331  HC1     A4R6
IBM Flex System CN4058S 8-port 10Gb Virtual Fabric
Adapter                                            9532  AC1
                                                         MC1
IBM Flex System CN4058S Virtual Fabric Adapter SW
Upgrade (FoD)                                      3331  HC1     A4R9
IBM Flex System CN4058S Virtual Fabric Adapter SW
Upgrade (FoD)                                      9532  AC1
                                                         MC1
IBM Flex System CN4052 2-port 10Gb Virtual Fabric
Adapter                                            3331  HC1     A5RP
IBM Flex System CN4052 2-port 10Gb Virtual Fabric
Adapter                                            9532  AC1
                                                         MC1
IBM Flex System CN4052 Virtual Fabric Adapter SW
Upgrade (FoD)                                      3331  HC1     A5RV
IBM Flex System CN4052 Virtual Fabric Adapter SW
Upgrade (FoD)                                      9532  AC1
                                                         MC1
P3600 400GB NVMe 2.5" G3HS Enterprise Value PCIe
SSD for System x                                   3331  HC1     A5RW
P3600 400GB NVMe 2.5" G3HS Enterprise Value PCIe
SSD for System x                                   9532  AC1
                                                         MC1
P3600 800GB NVMe 2.5" G3HS Enterprise Value PCIe
SSD for System x                                   3331  HC1     A5RX
P3600 800GB NVMe 2.5" G3HS Enterprise Value PCIe
SSD for System x                                   9532  AC1
                                                         MC1
P3600 1.6TB NVMe 2.5" G3HS Enterprise Value PCIe
SSD for System x                                   3331  HC1     A5RY
P3600 1.6TB NVMe 2.5" G3HS Enterprise Value PCIe
SSD for System x                                   9532  AC1
                                                         MC1
P3600 2.0TB NVMe 2.5" G3HS Enterprise Value PCIe
SSD for System x                                   3331  HC1     A5RZ
P3600 2.0TB NVMe 2.5" G3HS Enterprise Value PCIe
SSD for System x                                   9532  AC1
                                                         MC1
NVMe Enterprise PCIe SSD Enablement Kit for IBM
Flex System x240 M5                                3331  HC1     A5SH
NVMe Enterprise PCIe SSD Enablement Kit for IBM
Flex System x240 M5                                9532  AC1
                                                         MC1
64GB TruDDR4 Memory (4Rx4, 1.2V) PC4-17000 CL15
2133MHz LP LRDIMM                                  9532  AC1     A5UK
                                                         MC1

Single Entity Offerings (SEO)

                                                        SEO
Description                                             number

IBM Flex System x240 M5 Compute Node
                                                        9532L6U
                                                        9532J6U
                                                        9532H6U
                                                        9532D6U
                                                        9532B6U
 

Options

                                                   SEO    Part
Description                     Type Model Feature Number Number

P3600 400GB NVMe 2.5" G3HS Enterprise
 Value PCIe SSD for System x    3331  HC1  A5RW   90Y3227 90Y3227
P3600 800GB NVMe 2.5" G3HS Enterprise
 Value PCAe SSD for System x    3331  HC1  A5RX   90Y3230 90Y3230
P3600 1.6TB NVMe 2.5" G3HS Enterprise
 Value PCIe SSD for System x    3331  HC1  A5RY   90Y3233 90Y3233
P3600 2.0TB NVMe 2.5" G3HS Enterprise
 Value PCIe SSD for System x    3331  HC1  A5RZ   90Y3236 90Y3236
 
IBM Flex System CN4052 2-port 10Gb
 Virtual Fabric Adapter         3331  HC1  A5RP   00JY800 00JY800
IBM Flex System CN4058S 8-port 10Gb
 Virtual Fabric Adapter         3331  HC1  A4R6   94Y5160 94Y5160
IBM Flex System CN4052 Virtual Fabric
 Adapter SW Upgrade (FOD)       3331  HC1  A5RV   00JY804 00JY804
IBM Flex System CN4058S Virtual Fabric
 Adapter SW Upgrade             3331  HC1  A4R9   94Y5164 94Y5164
NVMe Enterprise PCIe SSD Enablement Kit
 for IBM Flex System x240 M5    3331  HC1  A5SH   00JX177 00JX177

Business Partner information

If you are a Direct Reseller - System Reseller acquiring products from IBM, you may link directly to Business Partner information for this announcement. A PartnerWorld® ID and password are required (use IBM ID).

https://www.ibm.com/partnerworld/mem/sla.jsp?num=114-184


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Publications
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The User's Guide , Maintenance Guide , and Problem Determination and Service Guide , for IBM Flex System x240 M5 Compute Node solutions, in US English versions, are available from

http://www-947.ibm.com/support/entry/portal/support

Under "Product Support", select " System x ", and under "Choose your page" select "Documentation."



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Services
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Global Technology Services®

IBM services include business consulting, outsourcing, hosting services, applications, and other technology management.

These services help you learn about, plan, install, manage, or optimize your IT infrastructure to be an on-demand business. They can help you integrate your high-speed networks, storage systems, application servers, wireless protocols, and an array of platforms, middleware, and communications software for IBM and many non-IBM offerings. IBM is your one-stop shop for IT support needs.

For details on available services, contact your IBM representative or visit

http://www.ibm.com/services/

For details on available IBM Business Continuity and Recovery Services, contact your IBM representative or visit

http://www.ibm.com/services/continuity

For details on education offerings related to specific products, visit

http://www.ibm.com/services/learning/

Select your country, and then select the product as the category.

System x and BladeCenter® support services

Recommended core technical support

When you buy IBM System x technology, include the support services you need -- to help keep both your hardware and software working for you, day after day, at peak performance. It is your first step toward helping to protect your investment and sustain high levels of system availability. We offer service-level and response-time options to fit your business needs. And we will help you get started with a core support package that includes:

For more information, visit

http://www.ibm.com/servers/eserver/xseries/services.html


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Technical information
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Specified operating environment

Physical specifications

IBM Flex System x240 M5 Compute Node

                                  9532-L6x
 
                                 

  Processor                     Intel Xeon E5-2680 v3
                                  12 core 120w
   Internal speed                 2.5 GHz
   Maximum memory speed           2133 MHz
   CPU interconnect speed         9.6 GT/s
   Number standard                1
   Maximum                        2
   L3 cache (full speed)          30 MB
  Memory (LP ECC DDR4)            16 GB
   DIMMs (Standard)               1 x 16 GB
   DIMM sockets                   24
   Capacity                       1536 GB1
  Mezzanine Card                  Standard4
    Standard                      1
    Maximum                       2
  Video                           SVGA
   Memory                         128 MB
  Disk controller                 SAS
   Channels                       2
   Connector internal             2
   Connector external             0
   RAID                           Standard
   Internal capacity              3.2 TB2
  Total HDD or SSD bays           Up to 2
  Management processor            Standard
  Ethernet controller             Not integrated (mezz card standard)
  Front access connectors
   KVM connector                  13
   USB connector                  1


                                  9532-J6x
 
                                 

  Processor                     Intel Xeon E5-2670 v3
                                  12 core 120w
   Internal speed                 2.3 GHz
   Maximum memory speed           2133 MHz
   CPU interconnect speed         9.6 GT/s
   Number standard                1
   Maximum                        2
   L3 cache (full speed)          30 MB
  Memory (LP ECC DDR4)            16 GB
   DIMMs (Standard)               1 x 16 GB
   DIMM sockets                   24
   Capacity                       1536 GB1
  Mezzanine Card                  Standard4
    Standard                      1
    Maximum                       2
  Video                           SVGA
   Memory                         128 MB
  Disk controller                 SAS
   Channels                       2
   Connector internal             2
   Connector external             0
   RAID                           Standard
   Internal capacity              3.2 TB2
  Total HDD or SSD bays           Up to 2
  Management processor            Standard
  Ethernet controller             Not integrated (mezz card standard)
  Front access connectors
   KVM connector                  13
   USB connector                  1

                                  9532-H6x
 
                                 

  Processor                     Intel Xeon E5-2660 v3
                                  10 core 105w
   Internal speed                 2.6 GHz
   Maximum memory speed           2133 MHz
   CPU interconnect speed         9.6 GT/s
   Number standard                1
   Maximum                        2
   L3 cache (full speed)          25 MB
  Memory (LP ECC DDR4)            16 GB
   DIMMs (Standard)               1 x 16 GB
   DIMM sockets                   24
   Capacity                       1536 GB1
  Mezzanine Card                  Standard4
    Standard                      1
    Maximum                       2
  Video                           SVGA
   Memory                         128 MB
  Disk controller                 SAS
   Channels                       2
   Connector internal             2
   Connector external             0
   RAID                           Standard
   Internal capacity              3.2 TB2
  Total HDD or SSD bays           Up to 2
  Management processor            Standard
  Ethernet controller             Not integrated (mezz card standard)
  Front access connectors
   KVM connector                  13
   USB connector                  1

                                  9532-D6x
 
                                 

  Processor                     Intel Xeon E5-2640 v3
                                  8 core 90w
   Internal speed                 2.6 GHz
   Maximum memory speed           1866 MHz
   CPU interconnect speed         8.0 GT/s
   Number standard                1
   Maximum                        2
   L3 cache (full speed)          20 MB
  Memory (LP ECC DDR4)            16 GB
   DIMMs (Standard)               1 x 16 GB
   DIMM sockets                   24
   Capacity                       1536 GB1
  Mezzanine Card                  Standard4
    Standard                      1
    Maximum                       2
  Video                           SVGA
   Memory                         128 MB
  Disk controller                 SAS
   Channels                       2
   Connector internal             2
   Connector external             0
   RAID                           Standard
   Internal capacity              3.2 TB2
  Total HDD or SSD bays           Up to 2
  Management processor            Standard
  Ethernet controller             Not integrated (mezz card standard)
  Front access connectors
   KVM connector                  13
   USB connector                  1

                                  9532-B6x
 
                                 

  Processor                     Intel Xeon E5-2620 v3
                                  6 core 85w
   Internal speed                 2.4 GHz
   Maximum memory speed           1866 MHz
   CPU interconnect speed         8.0 GT/s
   Number standard                1
   Maximum                        2
   L3 cache (full speed)          15 MB
  Memory (LP ECC DDR4)            16 GB
   DIMMs (Standard)               1 x 16 GB
   DIMM sockets                   24
   Capacity                       1536 GB1
  Mezzanine Card                  Standard4
    Standard                      1
    Maximum                       2
  Video                           SVGA
   Memory                         128 MB
  Disk controller                 SAS
   Channels                       2
   Connector internal             2
   Connector external             0
   RAID                           Standard
   Internal capacity              3.2 TB2
  Total HDD or SSD bays           Up to 2
  Management processor            Standard
  Ethernet controller             Not integrated (mezz card standard)
  Front access connectors
   KVM connector                  13
   USB connector                  1

Note: The model "x" designation is geography dependent and is spelled out explicitly in the Product number section.

1
Total system memory capacity is based on using 64 GB memory DIMMs.
2
Capacities are based on installation of two 1.6 TB drives.
3
Use of the IBM Flex System Console Breakout Cable provided with each chassis and sold separately allows connection of standard KVM options.
4
One IBM Flex System CN4052 2-port 10 Gb Virtual Fabric Adapter is installed in this model.

For latest information on supported HDD options, visit

http://www.ibm.com/servers/eserver/serverproven/compat/us/
IBM Flex System x240 M5 Compute Node specifications
Video subsystem
Supported IBM Flex System x240 M5 Compute Node video resolutions
               Maximum Refresh
Resolution     Rate Supported    Bpp
 
 640 x 400     60, 72, 75, 85    8, 16, 24
 800 x 600     60, 72, 75, 85    8, 16, 24
1024 x 768     60, 72, 75, 85    8, 16, 24
1280 x 1024    60, 75            8, 16, 24
1440 x 900     60, 60 RB         8, 16, 24
1600 x 1200    60, 75            8, 16, 24
1680 x 1050    60, 60 RB         8, 16, 24

Notes:

Dimensions - IBM Flex System x240 M5 Compute Node
Electrical

IBM Flex System x240 M5 Compute Node: 12.2 (nominal) V dc

Note: All weights and measurements are approximate.

Solid-state drive specifications

SSD write endurance is an important factor to consider because unlike spinning disk media, NAND flash has a finite number of program/erase cycles it will accept. SSD write endurance is typically measured by the number of program/erase cycles, or P/E cycles each cell incurs over its lifetime and per drive is listed as Total Bytes Written (TBW) in the drive specification.

This statistic can be used to give an estimate of the drive's remaining life based on the workload the drive will be subjected to. The TBW value assigned to a solid-state drive is the total bytes of written data (based on number of P/E cycles) a drive can be guaranteed to complete. Reaching this limit does not cause the drive to immediately fail; it simply denotes the maximum number of writes that can be guaranteed.

A solid-state drive will not fail upon reaching the specified TBW. At some point based on manufacturing variance margin, after surpassing the TBW value, the drive will reach the end-of-life point, at which the drive will go into a "read-only" mode.

As a result of the technology limitations, care must be taken to use SSDs in environments that will not exceed the TBW of the drive before the required life expectancy of the application.

As an example, assume an access pattern of 50% random data and 50% sequential data with block size mixes of 5% of the data is 4k block size, 5% of the data is 8k block size, 10% of the data is 16k block size 35% of the data is 64k block size and 35% of the data is 128k block size. A drive capable of 72 TB of lifetime writes, assuming an approximation of the workload stated above as being worse case, the drive workload must be limited to no more than 40 GB of writes per day to last five years and stay inside the 72 TBW limit. For the device to last three years, the drive write workload must be limited to no more then 65 GB of writes per day.

Additional information is available at

http://www-03.ibm.com/systems/x/options/storage/solidstate/index.html
Standards

Equipment approvals and safety

Operating environment

The IBM Flex System x240 M5 compute node complies with ASHRAE Class A3

Hardware requirements

For service, the IBM Flex System x240 M5 Compute Node requires a compatible:

Software requirements

The following network operating systems have been tested for compatibility with the IBM Flex System x240 Compute Node:

Note: For additional support, certification, and version information on network operating systems, visit

http://www-03.ibm.com/systems/info/x86servers/serverproven/compat/us

Compatibility

The IBM Flex System x240 M5 Compute Node contains licensed system programs that include set configuration, set features, and test programs. IBM system BIOS is loaded from a "flash" EEPROM into system memory. This BIOS provides instructions and interfaces designed to support the standard features of the x240 M5 Compute Node and to maintain compatibility with many current software programs.

Contact your IBM representative or IBM Business Partner, or refer to the IBM Sales Manual for information on the compatibility of hardware and software for System x servers. The Sales Manual is updated periodically as new features and options are announced that support these servers.

Limitations

Planning information

Customer responsibilities

The IBM Flex System x240 M5 Compute Node server is designated as customer setup. Customer setup instructions are shipped with each system.

Supported memory options

Option
Number  Description

46W0788 8GB TruDDR4 Memory (1Rx4, 1.2V) PC4-17000 CL15 2133MHz LP RDIMM
46W0784 4GB TruDDR4 Memory (1Rx8, 1.2V) PC4-17000 CL15 2133MHz LP RDIMM
46W0792 8GB TruDDR4 Memory (2Rx8, 1.2V) PC4-17000 CL15 2133MHz LP RDIMM
46W0800 32GB TruDDR4 Memory (4Rx4, 1.2V) PC417000 CL15 2133MHz LP LRDIMM
95Y4812 64GB TruDDR4 Memory (4Rx4, 1.2V) PC4-17000 CL15 2133MHz LP LRDIMM
95Y4821 16GB TruDDR4 Memory (2Rx4, 1.2V) PC4-17000 CL15 2133MHz LP RDIMM

Cable orders

All cables are supplied with the IBM Flex System x240 M5 Compute Node. Depending on the applications, the cables may be fully installed, partially installed (plugged at one end and packaged for shipping), or included as part of a shipment group.

Packaging

Ship group

The system carton contains the system unit and a ship-group kit containing the following documents and CDs:

The Installation and Service Guide on the Product Documentation CD contains the installation, use, and troubleshooting information necessary to use and service the product.

Security, auditability, and control

Three of the most important features in compute node design are reliability, availability, and serviceability (RAS). These RAS features help to ensure the integrity of the data that is stored in the compute node, the availability of the compute node when you need it, and the ease with which you can diagnose and correct problems.

The compute node has the following RAS features:

This offering uses the security and auditability features from standard IBM offerings and supported Linux distributions.

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communications facilities.



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Terms and conditions
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IBM Global Financing

Yes

Products - terms and conditions

To obtain copies of the Lenovo Statement of Limited Warranty, contact your reseller or Lenovo.

In the United States, write to:

Warranty Information
1009 Think Place
B1/4B23
Morrisville, NC 27560
Attn: Lenovo Services

Warranty period

Note: For configurations that support the RAID Battery, the RAID battery will be warranted for 1-year effective on its date of installation. All other product warranty terms for the machine remain unchanged.

A Lenovo part or feature installed during the initial installation of a Lenovo machine is subject to a full warranty effective on the date of installation of the machine. A Lenovo part or feature which replaces a previously installed part or feature assumes the remainder of the warranty period for the replaced part or feature. A Lenovo part or feature added to a machine without replacing a previously installed part or feature is subject to a full warranty effective on its date of installation. Unless specified otherwise, the warranty period, type of warranty service, and service level of a part or feature is the same as the machine it is installed.

The following have been designated as consumables, supply items, or structural parts and therefore not covered by this warranty:

Warranty service

If required, Lenovo provides repair or exchange service, depending on the type of warranty service specified below for the machine. Lenovo will attempt to resolve your problem over the telephone or electronically by access to a Lenovo website. Certain machines contain remote support capabilities for direct problem reporting, remote problem determination, and resolution with Lenovo. You must follow the problem determination and resolution procedures that Lenovo specifies. Following problem determination, if Lenovo determines On-site Service is required, scheduling of service will depend upon the time of your call, machine technology and redundancy, and availability of parts. Service levels are response-time objectives and are not guaranteed. The specified level of warranty service may not be available in all worldwide locations. Additional charges may apply outside Lenovo's normal service area. Contact your local Lenovo representative or your reseller for country-specific and location-specific information.

The type of service is Customer Replaceable Unit (for example, keyboard, mouse, speaker, memory, or hard disk drive) Service and On-site Service.

Customer Replaceable Unit (CRU) Service

Lenovo provides a replacement CRU to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from Lenovo at any time on your request. A CRU is designated as being either a Tier 1 (mandatory) or a Tier 2 (optional) CRU. Installation of Tier 1 CRUs, as specified in this announcement, is your responsibility. If Lenovo installs a Tier 1 CRU at your request, you will be charged for the installation. You may install a Tier 2 CRU yourself or request Lenovo to install it, at no additional charge, under the type of warranty service designated for your machine.

Based upon availability, a CRU will be shipped for next-business-day (NBD) delivery. Lenovo specifies in the materials shipped with a replacement CRU whether a defective CRU must be returned to Lenovo. When return is required, return instructions and a container are shipped with the replacement CRU, and you may be charged for the replacement CRU if Lenovo does not receive the defective CRU within 15 days of your receipt of the replacement.

The following parts or features have been designated as Tier 1 CRUs:

On-site Service

At Lenovo's discretion you will receive CRU service; or Lenovo or your reseller will repair the failing machine at your location and verify its operation. If required, On-site Repair is provided, 9 hours per day, Monday through Friday excluding holidays, NBD response. You must provide a suitable working area to allow disassembly and reassembly of the Lenovo machine. The area must be clean, well lit, and suitable for the purpose. On-site Service is not available in all countries, and some countries have kilometer or mileage limitations from a Lenovo service center. In those locations where On-site Service is not available, the normal in-country service delivery is used.

Call Lenovo at 1-800-IBM-SERV (426-7378) to assist with problem isolation for hardware to determine if warranty service is required. Telephone support may be subject to additional charges, even during the limited warranty period.

Calls must be received by 5:00 p.m. local time in order to qualify for NBD service.

International Warranty Service

International Warranty Service (IWS) is available in selected countries or regions.

The warranty service type and the service level provided in the servicing country may be different from that provided in the country in which the machine was purchased.

Under IWS, warranty service will be provided with the prevailing warranty service type and service level available for the IWS-eligible machine type in the servicing country, and the warranty period observed will be that of the country in which the machine was purchased.

To determine the eligibility of your machine and to view a list of countries where service is available, visit

http://www-947.ibm.com/support/entry/portal/docdisplay?lndocid=GCOR-3FBJK2
Licensing

Programs included with this product are licensed under the terms and conditions of the License Agreements that are shipped with the system.

Maintenance services

ServicePac®, ServiceSuite®, ServiceElect, and ServiceElite

ServicePac, ServiceSuite, ServiceElect, and ServiceElite provide hardware warranty service upgrades, maintenance, and selected support services in one agreement.

Warranty service upgrade

During the warranty period, a warranty service upgrade provides an enhanced level of On-site Service for an additional charge. A warranty service upgrade must be purchased during the warranty period and is for a fixed term (duration). It is not refundable or transferable and may not be prorated. If required, Lenovo will provide the warranty service upgrade enhanced level of On-site Service acquired by the customer. Service levels are response-time objectives and are not guaranteed.

Lenovo will attempt to resolve your problem over the telephone or electronically by access to a Lenovo website. Certain machines contain remote support capabilities for direct problem reporting, remote problem determination, and resolution with Lenovo. You must follow the problem determination and resolution procedures that Lenovo specifies. Following problem determination, if Lenovo determines On-site Service is required, scheduling of service will depend upon the time of your call, machine technology and redundancy, and availability of parts.

CRUs will be provided as part of the machine's standard warranty CRU Service except that you may install a Tier 2 CRU yourself or request Lenovo installation, at no additional charge, under one of the On-site Service levels specified below.

Lenovo will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the Lenovo machine. The area must be clean, well lit, and suitable for the purpose.

Maintenance service

If required, Lenovo provides repair or exchange service, depending on the type of maintenance service specified below for the machine. Lenovo will attempt to resolve your problem over the telephone or electronically by access to a Lenovo website. Certain machines contain remote support capabilities for direct problem reporting, remote problem determination, and resolution with Lenovo. You must follow the problem determination and resolution procedures that Lenovo specifies. Following problem determination, if Lenovo determines On-site Service is required, scheduling of service will depend upon the time of your call, machine technology and redundancy, and availability of parts. Service levels are response-time objectives and are not guaranteed.

CRU Service

If your problem can be resolved with a CRU (for example, keyboard, mouse, speaker, memory, or hard disk drive), Lenovo will ship the CRU to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from Lenovo at any time on your request.

Lenovo specifies in the materials shipped with a replacement CRU whether a defective CRU must be returned to Lenovo. When return is required, return instructions and a container are shipped with the replacement CRU, and you may be charged for the replacement CRU if Lenovo does not receive the defective CRU within 15 days of your receipt of the replacement.

On-site Service

Lenovo will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the Lenovo machine. The area must be clean, well lit, and suitable for the purpose.

Maintenance service (ICA)

Maintenance services are available for ICA legacy contracts.

Alternative service (warranty service upgrades)

During the warranty period, a warranty service upgrade provides an enhanced level of On-site Service for an additional charge. A warranty service upgrade must be purchased during the warranty period and is for a fixed term (duration). It is not refundable or transferable and may not be prorated. If required, Lenovo will provide the warranty service upgrade enhanced level of On-site Service acquired by the customer. Service levels are response-time objectives and are not guaranteed.

Lenovo will attempt to resolve your problem over the telephone or electronically by access to a Lenovo website. Certain machines contain remote support capabilities for direct problem reporting, remote problem determination, and resolution with Lenovo. You must follow the problem determination and resolution procedures that Lenovo specifies. Following problem determination, if Lenovo determines On-site Service is required, scheduling of service will depend upon the time of your call, machine technology and redundancy, and availability of parts.

A CRU will be provided as part of the machine's standard warranty CRU Service except that you may install a Tier 1 CRU yourself or request Lenovo to install it, at no additional charge, under the type of warranty service designated for your machine.

Lenovo will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the Lenovo machine. The area must be clean, well lit, and suitable for the purpose.

Maintenance service

If required, Lenovo provides repair or exchange service, depending on the type of maintenance service specified below for the machine. Lenovo will attempt to resolve your problem over the telephone or electronically by access to a Lenovo website. Certain machines contain remote support capabilities for direct problem reporting, remote problem determination, and resolution with Lenovo. You must follow the problem determination and resolution procedures that Lenovo specifies. Following problem determination, if Lenovo determines On-site Service is required, scheduling of service will depend upon the time of your call, machine technology and redundancy, and availability of parts. Service levels are response-time objectives and are not guaranteed.

CRU Service

If your problem can be resolved with a CRU (for example, keyboard, mouse, speaker, memory, or hard disk drive), Lenovo will ship the CRU to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from Lenovo at any time on your request.

Lenovo specifies in the materials shipped with a replacement CRU whether a defective CRU must be returned to Lenovo. When return is required, return instructions and a container are shipped with the replacement CRU, and you may be charged for the replacement CRU if Lenovo does not receive the defective CRU within 15 days of your receipt of the replacement.

On-site Service

Lenovo will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the Lenovo machine. The area must be clean, well lit, and suitable for the purpose.

Non-Lenovo parts support

Warranty service

Lenovo is now shipping machines with selected non-Lenovo parts that contain a Lenovo field replaceable unit (FRU) part number label. These parts are to be serviced during the Lenovo machine warranty period. Lenovo is covering the service on these selected non-Lenovo parts as an accommodation to its customers, and normal warranty service procedures for the Lenovo machine apply.

Warranty service upgrades and maintenance services

Under certain conditions, Lenovo repairs selected non-Lenovo parts at no additional charge for machines that are covered under warranty service upgrades or maintenance services.

Lenovo Service provides hardware problem determination on non-Lenovo parts (for example, adapter cards, PCMCIA cards, disk drives, or memory) installed within Lenovo machines covered under warranty service upgrades or maintenance services and provides the labor to replace the failing parts at no additional charge.

If Lenovo has a Technical Service Agreement with the manufacturer of the failing part, or if the failing part is an accommodations part (a part with a Lenovo FRU label), Lenovo may also source and replace the failing part at no additional charge. For all other non-Lenovo parts, customers are responsible for sourcing the parts. Installation labor is provided at no additional charge, if the machine is covered under a warranty service upgrade or a maintenance service.

IBM hourly service rate classification

One

Field-installable features

Yes

Model conversions

No

Machine installation

Customer setup. Customers are responsible for installation according to the instructions IBM provides with the machine.

Graduated program license charges apply

No

Licensed Machine Code

IBM Machine Code is licensed for use by a customer on the IBM machine for which it was provided by IBM under the terms and conditions of the IBM License Agreement for Machine Code, to enable the machine to function in accordance with its specifications, and only for the capacity authorized by IBM and acquired by the customer. You can obtain the agreement by contacting your IBM representative or visiting

http://www-304.ibm.com/servers/support/machine_warranties/machine_code.html

IBM may release changes to the Machine Code. IBM plans to make the Machine Code changes available for download from the IBM System x technical support website

http://www.ibm.com/support

If the machine does not function as warranted and your problem can be resolved through your application of downloadable Machine Code, you are responsible for downloading and installing these designated Machine Code changes as IBM specifies. If you would prefer, you may request IBM to install downloadable Machine Code changes; however, you may be charged for that service.

Access to IBM Flex System fix downloads will be granted upon entitlement validation. The terms and conditions for fixes will be covered under the License Agreement for Machine Code, International Program License Agreement, International License Agreement for Non-Warranted Programs and/or other terms provided with the fix, as applicable.

Educational allowance

None



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Prices
Bottom rule

For current prices, contact IBM at 888-Shop-IBM (746-7426) or visit

http://www-03.ibm.com/systems/x/

To locate the web price, search on the feature number in the Search field.

The following are features already announced for the 3331 machine type:

                                                     Initial/
                                                     MES/
Description                   Model    Feature       Both/        
                              Number   Number        Support  

IBM Flex System CN4058S 8-port 10Gb Virtual Fabric
Adapter
                              HC1      A4R6          MES
IBM Flex System CN4058S Virtual Fabric Adapter SW
Upgrade (FoD)
                              HC1      A4R9          MES
IBM Flex System CN4052 2-port 10Gb Virtual Fabric
Adapter
                              HC1      A5RP          MES
IBM Flex System CN4052 Virtual Fabric Adapter SW
Upgrade (FoD)
                              HC1      A5RV          MES
P3600 400GB NVMe 2.5" G3HS Enterprise Value PCIe
SSD for System x
                              HC1      A5RW          MES
P3600 800GB NVMe 2.5" G3HS Enterprise Value PCIe
SSD for System x
                              HC1      A5RX          MES
P3600 1.6TB NVMe 2.5" G3HS Enterprise Value PCIe
SSD for System x
                              HC1      A5RY          MES
P3600 2.0TB NVMe 2.5" G3HS Enterprise Value PCIe
SSD for System x
                              HC1      A5RZ          MES
NVMe Enterprise PCIe SSD Enablement Kit for IBM
Flex System x240 M5
                              HC1      A5SH          MES

The following are features already announced for the 9532 machine type:

                                                     Initial/
                                                     MES/
Description                   Model    Feature       Both/        
                              Number   Number        Support   

IBM Flex System CN4058S 8-port 10Gb Virtual Fabric
Adapter
                              AC1      A4R6          Initial
                              MC1                    Initial
IBM Flex System CN4058S Virtual Fabric Adapter SW
Upgrade (FoD)
                              AC1      A4R9          Initial
                              MC1                    Initial
IBM Flex System CN4052 2-port 10Gb Virtual Fabric
Adapter
                              AC1      A5RP          Initial
                              MC1                    Initial
IBM Flex System CN4052 Virtual Fabric Adapter SW
Upgrade (FoD)
                              AC1      A5RV          Initial
                              MC1                    Initial
P3600 400GB NVMe 2.5" G3HS Enterprise Value PCIe
SSD for System x
                              AC1      A5RW          Initial
                              MC1                    Initial
P3600 800GB NVMe 2.5" G3HS Enterprise Value PCIe
SSD for System x
                              AC1      A5RX          Initial
                              MC1                    Initial
P3600 1.6TB NVMe 2.5" G3HS Enterprise Value PCIe
SSD for System x
                              AC1      A5RY          Initial
                              MC1                    Initial
P3600 2.0TB NVMe 2.5" G3HS Enterprise Value PCIe
SSD for System x
                              AC1      A5RZ          Initial
                              MC1                    Initial
NVMe Enterprise PCIe SSD Enablement Kit for IBM
Flex System x240 M5
                              AC1      A5SH          Initial
                              MC1                    Initial
64GB TruDDR4 Memory (4Rx4,1.2V) PC4-17000 CL15
2133MHz LP LRDIMM
                              AC1      A5UK          Initial
                              MC1                    Initial

IBM Flex System x240 M5 Compute Node
 
 
                                                         Initial/
                                                         MES/
Description                             SEO              Both/         
                                        Number           Support  CSU  

IBM Flex System x240 M5 Compute Node
                                        9532L6U          Both     Yes
                                        9532J6U          Both     Yes
                                        9532H6U          Both     Yes
                                        9532D6U          Both     Yes
                                        9532B6U          Both     Yes

SEO Options

                                                         Initial/
                                                         MES/
Description                             SEO              Both/         
                                        Number           Support  CSU  

P3600 400GB NVMe 2.5" G3HS Enterprise
 Value PCIe SSD for System x            90Y3227          Both     Yes
P3600 800GB NVMe 2.5" G3HS Enterprise
 Value PCIe SSD for System x            90Y3230          Both     Yes
P3600 1.6TB NVMe 2.5" G3HS Enterprise
 Value PCIe SSD for System x            90Y3233          Both     Yes
P3600 2.0TB NVMe 2.5" G3HS Enterprise
 Value PCIe SSD for System x            90Y3236          Both     Yes
 
IBM Flex System CN4052 2-port 10Gb
 Virtual Fabric Adapter                 00JY800          Both     Yes
IBM Flex System CN4058S 8-port 10Gb
 Virtual Fabric Adapter                 94Y5160          Both     Yes
IBM Flex System CN4052 Virtual Fabric
 Adapter SW Upgrade (FOD)               00JY804          Both     Yes
IBM Flex System CN4058S Virtual Fabric
 Adapter SW Upgrade                     94Y5164          Both     Yes
NVMe Enterprise PCIe SSD Enablement Kit
 for IBM Flex System x240 M5            00JX177          Both     Yes
 
Maintenance charges

For additional information on maintenance and pricing, please contact your IBM Sales Representative or your IBM Business Partner, or call 1-800-IBM-CALL (1-800-426-2255).

For ServiceElect (ESA) maintenance service charges, contact IBM Global Services at 888-IBM-4343 (426-4343).

Lenovo ServicePac for Warranty and Maintenance

Visit the following web link for ServicePac information

http://www-935.ibm.com/services/us/its/html/servicepac_americas.html

IBM Global Financing

IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit

http://www.ibm.com/financing

IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.

Financing solutions from IBM Global Financing can help you stretch your budget and affordably acquire the new product. But beyond the initial acquisition, our end-to-end approach to IT management can also help keep your technologies current, reduce costs, minimize risk, and preserve your ability to make flexible equipment decisions throughout the entire technology lifecycle.



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Top rule
Order now
Bottom rule

To order, contact the Americas Call Centers or your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

Phone:      800-IBM-CALL (426-2255)
Fax:        800-2IBM-FAX (242-6329)
Email:   callserv@ca.ibm.com
Mail:       IBM Teleweb Customer Support
            ibm.com® Sales Execution Center, Americas North
            3500 Steeles Ave. East, Tower 3/4
            Markham, Ontario
            Canada
            L3R 2Z1

Reference: SE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.


Note: Shipments will begin after the planned availability date.
Trademarks

PureFlex is a trademark of IBM Corporation in the United States, other countries, or both.

IBM Flex System, IBM, Express, System x, X-Architecture, IBM Flex System Manager, VMready, PartnerWorld, Global Technology Services, BladeCenter, ServicePac, ServiceSuite and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.

Intel and Intel Xeon are trademarks of Intel Corporation or its subsidiaries in the United States and other countries.

Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both.

Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.

Lenovo is a registered trademark of Lenovo in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

Information may be changed or updated without notice. Lenovo may also make improvements and/or changes in the products and/or the programs described in this information at any time without notice. Lenovo assumes no responsibility regarding the accuracy of the information that is provided by Lenovo and use of such information is at the recipient's own risk. Information Lenovo publishes on the World Wide Web may contain references or cross references to Lenovo products, programs and services that are not announced or available in your country. Such references do not imply that Lenovo intends to announce such products, programs or services in your country. Consult your local Lenovo business contact for information regarding the products, programs and services which may be available to you. Lenovo's obligations with respect to its products and services are governed solely by the agreements under which they are provided. Additional terms of use are located at

http://www.lenovo.com/legal/us/en/

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