Lenovo 6160 Half-High SAS Tape Drive and Lenovo 6171 Tape Autoloader add greater flexibility, improved reliability, and enhanced performance to tape storage portfolio

Lenovo United States Hardware Announcement 115-155
November 24, 2015

ENUS115-155.PDF ENUS115-155.PDF

Table of contents
 Overview Overview  Publications Publications
 Key prerequisites Key prerequisites  Technical information Technical information
 Planned availability date Planned availability date  Terms and conditions Terms and conditions
 Description Description  Prices Prices
 Product positioning Product positioning  Order now Order now
 Product number Product number


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At a glance
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Lenovo® 6160 (IBM® TS2270) Tape Drive

The Lenovo 6160 Tape Drive is designed to deliver tape reliability and performance at open system prices. Features of the new Ultrium™ 7 model include:

Lenovo 6171 (IBM TS2900) Tape Autoloader

The Lenovo 6171 Tape Autoloader is designed as an affordable solution to increase capacity and improve data protection, reliability, availability, and affordability. It is a low-entry tape storage solution incorporating half-high LTO Ultrium tape technology.

The Lenovo 6171 Tape Autoloader Model S7H offers the following:

For ordering, contact your Lenovo representative, a Lenovo Business Partner, or Americas Call Centers at 800-426-2255 (Reference: SE001).



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Overview
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The new Lenovo 6160 Model H7S (IBM TS2270) Tape Drive external stand-alone or rack mountable unit, is designed to offer high capacity and performance for the midrange systems environment. The 6160 incorporates the Linear Tape-Open™ (LTO) IBM Ultrium 7 Half-High SAS Tape Drive and is designed to support the LTO Generation 7 media specification native data rate performance of up to 300 Mbps. The 6160 tape drive supports the LTO Generation 7 specifications for LTO tape drive technology, and LTO Generation 7 media to a compressed capacity of up to 15 TB with 2.5 to 1 compression (up to 6 TB native capacity) per tape cartridge. The 6160 can read and write to Ultrium 7 and Ultrium 6 cartridges, and is read compatible with Ultrium 5 data cartridges. The Ultrium 7 tape drive is encryption-capable and designed to support application-managed encryption.

The 6160 tape drive uses a 6 Gbps dual-port SAS interface for connection to a wide spectrum of system servers. The new 6160 attaches to selected Power Systems™ models, PureFlex™ System, and BladeCenter servers. The 6160 supports Microsoft™ Windows™ and UNIX™.

The following 6160 Half-High LTO Ultrium 7 tape drive enhancements are designed to help improve performance, capacity, and reliability:

The Lenovo 6171 Model S7H (IBM TS2900) Tape Autoloader offers increased tape reliability, density, and performance for entry level and compact tape libraries at a cost-effective price in open system environments. The 6171 is part of the Lenovo tape library family of offerings.

The 6171 Tape Autoloader, with a capacity of nine cartridges employing IBM-patented high density (HD) slot technology, is a rack-mountable or deskside unit that contains a single IBM LTO Ultrium 7 Half-High (HH) SAS Tape.

The 6171 Tape Autoloader with the IBM Ultrium 7 HH SAS Tape Drive is designed to support the LTO Generation 7 native data rate performance of up to 300 Mbps. The 6171 Tape Autoloader supports the LTO Generation 7 media specifications for LTO tape drive technology and LTO Generation 7 media with a compressed capacity of up to 15 TB with 2.5 to 1 compression (up to 6 TB native capacity) per tape cartridge.

The 6171-S7H Tape Autoloader can also read and write to Ultrium 6 cartridges, and read Ultrium 5 cartridges. The Ultrium 7 Tape Drive is encryption-capable and designed to support library-managed encryption.

The 6171 comes standard with a bar code reader and a removable magazine to provide nine cartridge slots, including a single I/O station. It has remote management capabilities to enable remote administration of the 6171 through a web interface. The 6171 can be configured to run in sequential (autoloader) or random (library) access mode. Optional features available for the 6171 include rack-mount kits, deskside covers, and additional cartridge magazines.



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Feature exchange
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None



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Key prerequisites
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Appropriate levels of host software are required to attach the Lenovo 6160 Tape Drive to selected Power Systems, UNIX, and PC servers.

Similarly, appropriate levels of host software are required to attach the Lenovo 6171 Tape Autoloader with IBM LTO Ultrium 7 to a wide range of environments, including selected Power Systems, System x, and other servers running Linux™ and Microsoft Windows operating systems. Refer to the Technical information section for details.



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Planned availability date
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December 11, 2015

US



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Description
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Lenovo 6160 (IBM TS2270) Model H7S Tape Drive

The Lenovo 6160 Model H7S Tape Drive is an external stand-alone or rack-shelf mountable half-high LTO tape unit designed to offer high capacity and performance for Lenovo System x, IBM, and other system environments. The 6160 Tape Drive is available with SAS electronic interface.

The 6160 incorporates LTO Gen 7 IBM Storage Half-High Tape Drives, which are designed to provide maximum throughput native data rate performance of up to 300 Mbps and storage capacity of up to 6 TB. The Lenovo 6160 Tape Drives can read and write LTO Ultrium 6 data cartridges, and can read LTO Ultrium 5 data cartridges. In addition, the tape drive is encryption-capable and designed to support application-managed encryption.

The 6160 attaches to Lenovo System x servers, specific IBM servers, and supports Microsoft Windows and UNIX.

Lenovo 6160 Model H7S specifications:

Lenovo 6171 Model S7H Tape Autoloader

The Lenovo 6171 Tape Autoloader is an entry-level, compact 1U tape library that is designed to offer reliability, density, and performance for entry-level and compact tape libraries at cost-effective pricing.

The 6171 Tape Autoloader, with a capacity of nine cartridges and employing patented IBM HD slot technology, is a rack-mountable or deskside unit that contains a single IBM LTO Ultrium 7 HH SAS Tape Drive in a 1U form factor height.

The 6171 is suitable for use in network-attached storage implementations, such as backups and mass storage archives where multi- terabyte capacities are required. Storage and tape management is provided by software such as IBM Spectrum Protect™ and other compatible software offerings.

Lenovo 6171 Model S7H specifications:

LTO Generation 7 media specification include WORM tape cartridges of up to 15 TB. The increased capacity cartridges are ideal for applications such as archiving, data retention and those requiring an audit trail. The Ultrium WORM Tape Cartridges can be ordered with the following features:

Accessibility by people with disabilities

A US Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at

http://www.lenovo.com/lenovo/us/en/accessibility.html


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Product positioning
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As you compare competitive tape solutions, consider:



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Product number
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The following are newly announced features on the specified models of the xSeries 6160, 6171 machine types:

Description                                        MT    Model   Feature

IBM 6160-H7S                                       6160  H7S
IBM 6171-S7H                                       6171  S7H
IBM TS2900 Tape Autoloader w/LTO7 HH SAS           6171  S7H     ATNY
IBM TS2270 Tape Drive Model                        6160  H7S     ATP3

The following are features already announced for the 6160, 6171 machine types:

Description                                        MT    Model   Feature

IBM 6160-H7S                                       6160  H7S
IBM 6171-S7H                                       6171  S7H
EMEA Long Leadtime Configurations                  6160  H7S     1763
EMEA Long Leadtime Configurations                  6171  S7H
Hungary CHW plant 9SH                              6160  H7S     1764
Hungary CHW plant 9SH                              6171  S7H
Guad CHW plant 9KQ                                 6160  H7S     1765
Guad CHW plant 9KQ                                 6171  S7H
ISTC CHW 9K2                                       6160  H7S     1766
ISTC CHW 9K2                                       6171  S7H
RTP CHW 9NR                                        6160  H7S     1767
RTP CHW 9NR                                        6171  S7H
Offload Manufacturing to ISTC                      6160  H7S     1770
Offload Manufacturing to ISTC                      6171  S7H
Capacity Scheduling Service                        6160  H7S     1772
Capacity Scheduling Service                        6171  S7H
Custom SLA Scheduling Service                      6160  H7S     1796
Custom SLA Scheduling Service                      6171  S7H
Custom Unit Carton Label                           6160  H7S     2220
Custom Unit Carton Label                           6171  S7H
Request for a new Vendor Logo Hardware             6160  H7S     2247
Request for a new Vendor Logo Hardware             6171  S7H
Request for a Classic RPQ                          6160  H7S     2248
Request for a Classic RPQ                          6171  S7H
2 m SAS/Mini-SAS 1x Cable (host SFF-8470 to target
SFF-8088)                                          6171  S7H     5402
6171 Rack Mount Kit                                6171  S7H     7006
Consolidate Shipment                               6160  H7S     8031
Consolidate Shipment                               6171  S7H
TAA Compliant Order                                6160  H7S     8067
TAA Compliant Order                                6171  S7H
2.5 Meter Mini-SAS/Mini-SAS Cable                  6160  H7S     AS0Z
2.5 Meter Mini-SAS/Mini-SAS Cable                  6171  S7H
HD-SAS Cable to Mini-SAS                           6160  H7S     AS10
HD-SAS Cable to Mini-SAS                           6171  S7H
Mini-SAS to Mini-SAS Cable                         6171  S7H     AS11
Y SAS HD to Mini-SAS Cable                         6160  H7S     AS12
6171 Transparent LTO Encryption                    6171  S7H     AS19
6160 Rack Mount Shelf Kit w/PDU Line Cord          6160  H7S     AS1C
6171 Deskside Covers                               6171  S7H     AS1D
Ultrium Cleaning Cartridge L1 UCC                  6160  H7S     AS1E
Ultrium Cleaning Cartridge L1 UCC                  6171  S7H
6171 Additional Tape Magazine                      6171  S7H     AS1K
Ultrium 5 Data Cartridges 5-Pack                   6160  H7S     AS23
Ultrium 5 Data Cartridges 5-Pack                   6171  S7H
Ultrium 6 Data Cartridges 5-Pack                   6160  H7S     AS24
Ultrium 6 Data Cartridges 5-Pack                   6171  S7H
2.8m, 10A/120V, C13 to NEMA 5-15P (US) Line Cord   6160  H7S     AS29
2.8m, 10A/120V, C13 to NEMA 5-15P (US) Line Cord   6171  S7H
2.8m, 10A/230V, C13 to CEE7-VII (Europe) Line Cord 6160  H7S     AS2A
2.8m, 10A/230V, C13 to CEE7-VII (Europe) Line Cord 6171  S7H
2.8m, 10A/230V, C13 to DK2-5a (Denmark) Line Cord  6160  H7S     AS2B
2.8m, 10A/230V, C13 to DK2-5a (Denmark) Line Cord  6171  S7H
2.8m, 10A/230V, C13 to BS 1363/A (UK) Line Cord    6160  H7S     AS2C
2.8m, 10A/230V, C13 to BS 1363/A (UK) Line Cord    6171  S7H
2.8m, 10A/230V, C13 to SI 32 (Israel) Line Cord    6160  H7S     AS2D
2.8m, 10A/230V, C13 to SI 32 (Israel) Line Cord    6171  S7H
2.8m, 10A/230V, C13 to SEV 1011-S24507 (Sws) Line
Cord                                               6160  H7S     AS2E
2.8m, 10A/230V, C13 to SEV 1011-S24507 (Sws) Line
Cord                                               6171  S7H
2.8m, 10A/230V, C13 to SABS 164 (South Africa)
Line Cord                                          6160  H7S     AS2F
2.8m, 10A/230V, C13 to SABS 164 (South Africa)
Line Cord                                          6171  S7H
2.8m, 10A/230V, C13 to CEI 23-16 (Italy) Line Cord 6160  H7S     AS2G
2.8m, 10A/230V, C13 to CEI 23-16 (Italy) Line Cord 6171  S7H
2.8m, 10A/230V, C13 to AS/NZS 3112 (Aus/NZ) Line
Cord                                               6160  H7S     AS2H
2.8m, 10A/230V, C13 to AS/NZS 3112 (Aus/NZ) Line
Cord                                               6171  S7H
2.8m, 10A/208V, C13 to NEMA 6-15P (US) Line Cord   6160  H7S     AS2J
2.8m, 10A/208V, C13 to NEMA 6-15P (US) Line Cord   6171  S7H
2.8m, 10A/220V, C13 to IRAM 2073 (Argentina) Line
Cord                                               6160  H7S     AS2K
2.8m, 10A/220V, C13 to IRAM 2073 (Argentina) Line
Cord                                               6171  S7H
2.8m, 10A/220V, C13 to CNS 10917-3 (Taiwan) Line
Cord                                               6160  H7S     AS2L
2.8m, 10A/220V, C13 to CNS 10917-3 (Taiwan) Line
Cord                                               6171  S7H
2.8m, 10A/220V, C13 to GB 2099.1 (China) Line Cord 6160  H7S     AS2M
2.8m, 10A/220V, C13 to GB 2099.1 (China) Line Cord 6171  S7H
2.8m, 10A/110V, C13 to CNS 10917-3 (Taiwan) Line
Cord                                               6160  H7S     AS2N
2.8m, 10A/110V, C13 to CNS 10917-3 (Taiwan) Line
Cord                                               6171  S7H
2.8m, 12A/100V, C13 to JIS C-8303 (Japan) Line
Cord                                               6160  H7S     AS2P
2.8m, 12A/100V, C13 to JIS C-8303 (Japan) Line
Cord                                               6171  S7H
2.8m, 12A/220V, C13 to KSC 8305 (S. Korea) Line
Cord                                               6160  H7S     AS2Q
2.8m, 12A/220V, C13 to KSC 8305 (S. Korea) Line
Cord                                               6171  S7H
2.8m, 10A/240V, C13 to IS 6538 (India) Line Cord   6160  H7S     AS2R
2.8m, 10A/240V, C13 to IS 6538 (India) Line Cord   6171  S7H
2.8m, 10A/220V, C13 to NBR 6147 (Brazil) Line Cord 6160  H7S     AS2T
2.8m, 10A/220V, C13 to NBR 6147 (Brazil) Line Cord 6171  S7H
2.8m, 10A/100-250V, C13 to IEC 320-C14 Rack Power
Cable                                              6160  H7S     AS2U
Ultrium 7 Data Cartridges 5-Pack                   6160  H7S     ATNZ
Ultrium 7 Data Cartridges 5-Pack                   6171  S7H

The following are features already announced for the 3331 and 6173 machine types:

Description                                        MT    Model   Feature

Ultrium 7 Data Cartridges 5-Pack                   3331  HC1     ATNZ
Ultrium 7 Data Cartridges 5-Pack                   6173  L2U
                                                         L4U
LTO Ultrium 7 Fibre Channel Drive                  3331  HC1     ATP0
LTO Ultrium 7 Fibre Channel Drive                  6173  L2U
                                                         L4U
LTO Ultrium 7 Half High SAS Drive Sled             3331  HC1     ATP1
LTO Ultrium 7 Half High SAS Drive Sled             6173  L2U
                                                         L4U
LTO Ultrium 7 Half High Fibre Drive Sled           3331  HC1     ATP2
LTO Ultrium 7 Half High Fibre Drive Sled           6173  L2U
                                                         L4U

Single Entity Offerings (SEOs)

                                             SEO
Description                                  Number

IBM TS2900 Tape Autoloader w/LTO7 HH SAS     6171S7R
IBM TS2270 Tape Drive Model                  6160S7E
 

Single Entity Offerings (SEOs)

 
                                                                 Part
Description                       Type    Model  Feature SEO     Number

Ultrium 7 Data Cartridges 5-Pack  3331    HC1     ATNZ   00WF771 00WF771
LTO Ultrium 7 Fibre Channel
Drive                             3331    HC1     ATP0   00WF765 00WF765
LTO Ultrium 7 Half High SAS
Drive Sled                        3331    HC1     ATP1   00WF767 00WF767
LTO Ultrium 7 Half High Fibre
Drive Sled                        3331    HC1     ATP2   00WF769 00WF769
 

Business Partner information

If you are a Direct Reseller - System Reseller acquiring products from Lenovo, you may link directly to Business Partner information for this announcement. A PartnerWorld® ID and password are required (use IBM ID).

https://www.ibm.com/partnerworld/mem/sla.jsp?num=115-155


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Publications
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The following publications are shipped with the product.

Lenovo 6160 Tape Drive

 
Title

IBM TS2270 Tape Drive Model H7S Setup,
Operator and Service Guide
 

Lenovo 6171 Tape Autoloader

 
Title

IBM TS2900 Tape Autoloader Setup, Operator
and Service Guide
 
IBM TS2900 Tape Autoloader Installation
Quick Reference Guide
 
IBM Storage Translated Safety Notices
 
Multi-language Statement of Limited Warranty
 

The publications above are available for ordering. Additionally, the following publications are also available for ordering. Contact your Lenovo representative.

Lenovo 6160 Tape Drive

 
Title

IBM TS2270 Tape Drive Model H7S Quick
Reference
 
IBM Tape Device Driver Installation and Users
Guide
 
IBM Tape Device Driver Programming
Reference (English)
 


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Services
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Global Technology Services®

For details on available Lenovo Business Continuity and Recovery Services, and education offerings contact your Lenovo representative.



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Technical information
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Specified operating environment

Physical specifications

Lenovo 6160-H7S Tape Drive

Lenovo 6171-S7H Tape Autoloader

To assure installability and serviceability in non-Lenovo industry-standard racks, review the installation planning information for any product-specific installation requirements.

Operating environment

6160-H7S Tape Drive

6171-S7H Tape Autoloader

Homologation

This product is not certified for direct connection by any means whatsoever to interfaces of public telecommunications networks. Certification may be required by law prior to making any such connection. Contact a Lenovo representative or reseller for any questions.

Hardware requirements

Lenovo 6160 Tape Drive and Lenovo 6171 Tape Autoloader

Software requirements

For a current list of host software versions and release levels that support the 6160-H7S Tape Drive and the 6171-S7H Tape Autoloader, visit

http://www.lenovo.com/support

IBM Spectrum Protect and other compatible software offerings can provide storage and tape management software for the 6160 and 6171. Supporting software and applications must be obtained separately from Lenovo, Business Partners, or independent software vendors (ISVs). A list of compatible software is available from your Lenovo representative or at

http://www.lenovo.com/support

The Tape Device Drivers Installation and User's Guide can be found at the following website

http://www.lenovo.com/support

LTO Ultrium encryption

Three modes of encryption management are supported:

The installation of a Ultrium 7 Tape Drives with encryption may require code updates for supported open systems device drivers or storage management software. Contact your Lenovo representative for code update information.

Compatibility

The 6160 and 6171 LTO Ultrium 7 tape drive can read and write LTO 7 and 6 data cartridges, and read LTO Ultrium 5 data cartridges. The LTO Generation 7 media specification of 15 TB compressed data cartridges can only be used on the new LTO Ultrium 7 tape drives.

Limitations

SAS cable lengths are limited to 5.5 m (18 ft).

Installing more than one 6160 tape drive on a SAS bus may impact tape drive or system performance. Intermixing of other SAS devices on the same bus as the 6160 may also impact performance of those devices.

Although multiple systems may be attached to a tape drive, the systems cannot use the drive simultaneously.

While compression technology can increase the amount of data stored on the media, the actual degree of compression achieved is highly sensitive to the characteristics of the data being compressed.

Planning information

Customer responsibilities

Physical planning for the Lenovo 6160 and Lenovo 6171 is a customer responsibility. Detailed planning information can be found in the IBM TS2270 Tape Drive Model H7S Setup, Operator and Service Guide and the IBM TS2900 Tape Autoloader Setup, Operator and Service Guide . The Lenovo 6160 and 6171 are designated as a customer setup units (CSUs). It is the customers' responsibility to install the units. Customers are responsible for obtaining the appropriate SAS adapters, cables, and interposers (if required) for system attachment. Customers are also responsible for ordering media. For optimum performance, the customer must obtain the latest level of firmware prior to installing the units. Customers can download the latest level of firmware from the LTO website

http://www.ibm.com/storage/lto

Lenovo offers Installation and Maintenance support at an additional cost, if the customer does not wish to install or maintain the 6160 Tape Drive and the 6171 Tape Autoloader. The customer is responsible for downloading, or obtaining from Lenovo, and installing designated Machine Code (microcode, basic input/output system code (called BIOS), utility programs, device drivers, and diagnostics delivered with a Lenovo machine) and other software updates in a timely manner from a Lenovo Internet website or from other electronic media, and following the instructions that Lenovo provides. Customers may request Lenovo to install Machine Code changes; however, there is a charge for that service.

Cable orders
Installability

Installation time for the Lenovo 6160 and 6171 is approximately 0.5 to 1.0 hours.

Packaging
                                                      Number of
Product         Shipment group                        boxes

6160-H7S        IBM TS2270 HH SAS Tape Drive              1
                Power cord option
                One cleaning cartridge
                Documentation CD that includes:
                  IBM TS2270 Model H7S Tape Drive
                  Setup, Operator and Service Guide
                  IBM TS2270 Statement of Limited
                  Warranty
                  IBM Translated Safety Notices
                Documentation kit that includes:
                  License Agreement
                  IBM TS2270 Statement of Limited
                  Warranty
                  IBM TS2270 Model H7S Quick
                  Reference
                  CD pointer document
                  Device Driver pointer document
                  Compliance document
 
6171-S7H        IBM TS2900 Tape Autoloader with         1
                 IBM Ultrium 7 Half-High SAS
                 Tape Drive
                Power cord option
                SAS wrap tool
                Rack Mount Kit with Device to PDU
                 line cord or Deskside Cover (one
                 must be selected)
                IBM TS2900 Tape Autoloader
                 Installation Quick Reference
                 Guide
                IBM Storage Translated Safety
                 Notices
                Multi-language Statement of
                 Limited Warranty
                Statement of Limited Warranty
                 Pointer sheet
                Quality Hotline Card
                Device Driver README sheet
 

Security, auditability, and control

This product uses the security and auditability features of the host hardware, host software, and application software.

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communications facilities.



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Terms and conditions
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Volume orders

Global Financing

No

To obtain copies of the Lenovo Statement of Limited Warranty, contact your reseller or Lenovo.

In the United States write to:

Warranty Information
1009 Think Place B1/4B23
Morrisville, NC 27560
Attn: Lenovo Services

Warranty period

A Lenovo part or feature installed during the initial installation of a Lenovo machine is subject to a full warranty effective on the date of installation of the machine. A Lenovo part or feature which replaces a previously installed part or feature assumes the remainder of the warranty period for the replaced part or feature. A Lenovo part or feature added to a machine without replacing a previously installed part or feature is subject to a full warranty effective on its date of installation. Unless specified otherwise, the warranty period, type of warranty service, and service level of a part or feature is the same as the machine it is installed.

Warranty service

If required, Lenovo provides repair or exchange service, depending on the type of warranty service specified below for the machine. Lenovo will attempt to resolve your problem over the telephone or electronically. Certain machines contain remote support capabilities for direct problem reporting, remote problem determination, and resolution with Lenovo. You must follow the problem determination and resolution procedures that Lenovo specifies. Scheduling of service will depend upon the time of your call, machine technology and availability of parts. Service levels are response-time objectives and are not guaranteed. The specified level of warranty service may not be available in all worldwide locations. Additional charges may apply outside Lenovo's normal service area. Contact your local Lenovo representative or your reseller for country- and location-specific information.

The type of service is Customer Replaceable Unit (for example, keyboard, mouse, speaker, memory, or hard disk drive) Service and On-site Service.

Customer Replaceable Unit (CRU) Service

Lenovo provides a replacement CRU to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from Lenovo at any time on your request. A CRU is designated as being either a Tier 1 (mandatory) or a Tier 2 (optional) CRU. Installation of Tier 1 CRUs, as specified in this announcement, is your responsibility. If Lenovo installs a Tier 1 CRU at your request, you will be charged for the installation. You may install a Tier 2 CRU yourself or request Lenovo to install it, at no additional charge, under the type of warranty service designated for your Machine.

Based upon availability, a CRU will be shipped for next-business-day (NBD) delivery. Lenovo specifies in the materials shipped with a replacement CRU whether a defective CRU must be returned to Lenovo. When return is required, return instructions and a container are shipped with the replacement CRU, and you may be charged for the replacement CRU if Lenovo does not receive the defective CRU within 15 days of your receipt of the replacement.

On-site Service

At Lenovo's discretion you will receive CRU service or Lenovo or your reseller will repair the failing machine at your location and verify its operation. If required, On-site Repair is provided, 9 hours per day, Monday through Friday excluding holidays, NBD response. You must provide a suitable working area to allow disassembly and reassembly of the Lenovo machine. The area must be clean, well lit, and suitable for the purpose. On-site Service is not available in all countries, and some countries have kilometer or mileage limitations from an Lenovo service center. In those locations where On-site Service is not available, the normal in-country service delivery is used.

Call Lenovo to assist with problem isolation for hardware to determine if warranty service is required. Telephone support may be subject to additional charges, even during the limited warranty period.

Calls must be received by 5:00 p.m. local time in order to qualify for NBD service.

International Warranty Service (IWS)

IWS is available in selected countries or regions.

The warranty service type and service level provided in the servicing country may be different from that provided in the country in which the machine was purchased.

Under IWS, warranty service will be provided with the prevailing warranty service type and service level available for the IWS-eligible machine type in the servicing country, and the warranty period observed will be that of the country in which the machine was purchased.

To determine the eligibility of your machine and to view a list of countries where service is available, visit

http://www.lenovo.com/support
Licensing

Programs included with this product are licensed under the terms and conditions of the License Agreements that are shipped with the system.

Maintenance services

Lenovo Services

Lenovo Services provide hardware warranty service upgrades, maintenance, and selected support services in one agreement.

Warranty service upgrade

During the warranty period, a warranty service upgrade provides an enhanced level of On-site Service for an additional charge. A warranty service upgrade must be purchased during the warranty period and is for a fixed term (duration). It is not refundable or transferable and may not be prorated. If required, Lenovo will provide the warranty service upgrade enhanced level of On-site Service acquired by the customer. Service levels are response-time objectives and are not guaranteed.

Lenovo will attempt to resolve your problem over the telephone or electronically by access to a Lenovo website. Certain machines contain remote support capabilities for direct problem reporting, remote problem determination, and resolution with Lenovo. You must follow the problem determination and resolution procedures that Lenovo specifies. Following problem determination, if Lenovo determines On-site Service is required, scheduling of service will depend upon the time of your call, machine technology and redundancy, and availability of parts.

CRUs will be provided as part of the machine's standard warranty CRU Service except that you may install a Tier 2 CRU yourself or request Lenovo installation, at no additional charge, under one of the On-site Service levels specified below.

Lenovo will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the Lenovo machine. The area must be clean, well lit, and suitable for the purpose.

Maintenance service

If required, Lenovo provides repair or exchange service, depending on the type of maintenance service specified below for the machine. Lenovo will attempt to resolve your problem over the telephone or electronically by access to a Lenovo website. You must follow the problem determination and resolution procedures that Lenovo specifies. Scheduling of service will depend upon the time of your call, machine technology and availability of parts. Service levels are response-time objectives and are not guaranteed.

CRU Service

If your problem can be resolved with a CRU (for example, keyboard, mouse, speaker, memory, or hard disk drive), Lenovo will ship the CRU to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from Lenovo at any time on your request.

Lenovo specifies in the materials shipped with a replacement CRU whether a defective CRU must be returned to Lenovo. When return is required, return instructions and a container are shipped with the replacement CRU, and you may be charged for the replacement CRU if Lenovo does not receive the defective CRU within 15 days of your receipt of the replacement.

On-site Service

Lenovo will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the Lenovo machine. The area must be clean, well lit, and suitable for the purpose.

Maintenance service (ICA)

Maintenance services are available for ICA legacy contracts.

Alternative service (warranty service upgrades)

Not available.

Maintenance service

If required, Lenovo provides repair or exchange service, depending on the type of maintenance service specified below for the machine. Lenovo will attempt to resolve your problem over the telephone or electronically by access to a Lenovo website. You must follow the problem determination and resolution procedures that Lenovo specifies. Scheduling of service will depend upon the time of your call, machine technology and availability of parts. Service levels are response-time objectives and are not guaranteed.

CRU Service

If your problem can be resolved with a CRU (for example, keyboard, mouse, speaker, memory, or hard disk drive), Lenovo will ship the CRU to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from Lenovo at any time on your request.

Lenovo specifies in the materials shipped with a replacement CRU whether a defective CRU must be returned to Lenovo. When return is required, return instructions and a container are shipped with the replacement CRU, and you may be charged for the replacement CRU if Lenovo does not receive the defective CRU within 15 days of your receipt of the replacement.

On-site Service

Lenovo will exchange the failing Machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the Lenovo machine. The area must be clean, well lit, and suitable for the purpose.

Non-Lenovo parts support

Warranty service

Lenovo is now shipping machines with selected non-Lenovo parts that contain a Lenovo field replaceable unit (FRU) part number label. These parts are to be serviced during the Lenovo machine warranty period. Lenovo is covering the service on these selected non-Lenovo parts as an accommodation to its customers, and normal warranty service procedures for the Lenovo machine apply.

Warranty service upgrades and maintenance services

Under certain conditions, Lenovo repairs selected non-Lenovo parts at no additional charge for machines that are covered under warranty service upgrades or maintenance services.

Lenovo Service provides hardware problem determination on non-Lenovo parts (for example, adapter cards, PCMCIA cards, disk drives, or memory) installed within Lenovo machines covered under warranty service upgrades or maintenance services and provides the labor to replace the failing parts at no additional charge.

If Lenovo has a Technical Service Agreement with the manufacturer of the failing part, or if the failing part is an accommodations part (a part with a Lenovo FRU label), Lenovo may also source and replace the failing part at no additional charge. For all other non-Lenovo parts, customers are responsible for sourcing the parts. Installation labor is provided at no additional charge, if the machine is covered under a warranty service upgrade or a maintenance service.

Hourly service rate classification

6160-H7S

6171-S7H

Field-installable features

Yes

Model conversions

No

Machine installation

Customer setup. Customers are responsible for installation according to the instructions Lenovo provides with the machine.

Graduated program license charges apply

No

Licensed Internal Code and Licensed Machine Code

These products do not contain Licensed Internal Code or Licensed Machine Code.

Educational allowance

None



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Top rule
Prices
Bottom rule

For current prices, contact Lenovo at 888-746-7426 or visit

http://www-03.ibm.com/systems/x/

To locate the web price, search on the feature number in the Search field.

The following are features already announced for the 3331 machine type:

                                                     Initial/
                                                     MES/
Description                   Model    Feature       Both/         
                              Number   Number        Support   

Ultrium 7 Data Cartridges 5-Pack
                              HC1      ATNZ          MES
LTO Ultrium 7 Fibre Channel Drive
                              HC1      ATP0          MES
LTO Ultrium 7 Half High SAS Drive Sled
                              HC1      ATP1          MES
LTO Ultrium 7 Half High Fibre Drive Sled
                              HC1      ATP2          MES

The following are newly announced features on the specified models of the xSeries 6160 machine type:

                                                     Initial/
                                                     MES/
Description                   Model    Feature       Both/         
                              Number   Number        Support  CSU 

System Storage TS2270 Tape Drive Model
                              H7S                             Yes
IBM TS2270 Tape Drive Model
                              H7S      ATP3          Initial

The following are features already announced for the 6160 machine type:

                                                     Initial/
                                                     MES/
Description                   Model    Feature       Both/         
                              Number   Number        Support  CSU 

H7S
                              H7S                             Yes
EMEA Long Leadtime Configurations
                              H7S      1763          Initial
Hungary CHW plant 9SH
                              H7S      1764          Initial
Guad CHW plant 9KQ
                              H7S      1765          Initial
ISTC CHW 9K2
                              H7S      1766          Initial
RTP CHW 9NR
                              H7S      1767          Initial
Offload Manufacturing to ISTC
                              H7S      1770          Initial
Capacity Scheduling Service
                              H7S      1772          Initial
Custom SLA Scheduling Service
                              H7S      1796          Initial
Custom Unit Carton Label
                              H7S      2220          Initial
Request for a new Vendor Logo Hardware
                              H7S      2247          Initial
Request for a Classic RPQ
                              H7S      2248          Initial
Consolidate Shipment
                              H7S      8031          Initial
TAA Compliant Order
                              H7S      8067          Initial
2.5 Meter Mini-SAS/Mini-SAS Cable
                              H7S      AS0Z          Both
HD-SAS Cable to Mini-SAS
                              H7S      AS10          Both
Y SAS HD to Mini-SAS Cable
                              H7S      AS12          Both
6160 Rack Mount Shelf Kit w/PDU Line Cord
                              H7S      AS1C          Both
Ultrium Cleaning Cartridge L1 UCC
                              H7S      AS1E          Both
Ultrium 5 Data Cartridges 5-Pack
                              H7S      AS23          Both
Ultrium 6 Data Cartridges 5-Pack
                              H7S      AS24          Both
2.8m, 10A/120V, C13 to NEMA 5-15P (US) Line Cord
                              H7S      AS29          Both
2.8m, 10A/230V, C13 to CEE7-VII (Europe) Line Cord
                              H7S      AS2A          Both
2.8m, 10A/230V, C13 to DK2-5a (Denmark) Line Cord
                              H7S      AS2B          Both
2.8m, 10A/230V, C13 to BS 1363/A (UK) Line Cord
                              H7S      AS2C          Both
2.8m, 10A/230V, C13 to SI 32 (Israel) Line Cord
                              H7S      AS2D          Both
2.8m, 10A/230V, C13 to SEV 1011-S24507 (Sws) Line
Cord
                              H7S      AS2E          Both
2.8m, 10A/230V, C13 to SABS 164 (South Africa) Line
Cord
                              H7S      AS2F          Both
2.8m, 10A/230V, C13 to CEI 23-16 (Italy) Line Cord
                              H7S      AS2G          Both
2.8m, 10A/230V, C13 to AS/NZS 3112 (Aus/NZ) Line
Cord
                              H7S      AS2H          Both
2.8m, 10A/208V, C13 to NEMA 6-15P (US) Line Cord
                              H7S      AS2J          Both
2.8m, 10A/220V, C13 to IRAM 2073 (Argentina) Line
Cord
                              H7S      AS2K          Both
2.8m, 10A/220V, C13 to CNS 10917-3 (Taiwan) Line
Cord
                              H7S      AS2L          Both
2.8m, 10A/220V, C13 to GB 2099.1 (China) Line Cord
                              H7S      AS2M          Both
2.8m, 10A/110V, C13 to CNS 10917-3 (Taiwan) Line
Cord
                              H7S      AS2N          Both
2.8m, 12A/100V, C13 to JIS C-8303 (Japan) Line Cord
                              H7S      AS2P          Both
2.8m, 12A/220V, C13 to KSC 8305 (S. Korea) Line
Cord
                              H7S      AS2Q          Both
2.8m, 10A/240V, C13 to IS 6538 (India) Line Cord
                              H7S      AS2R          Both
2.8m, 10A/220V, C13 to NBR 6147 (Brazil) Line Cord
                              H7S      AS2T          Both
2.8m, 10A/100-250V, C13 to IEC 320-C14 Rack Power
Cable
                              H7S      AS2U          Both
Ultrium 7 Data Cartridges 5-Pack
                              H7S      ATNZ          Both

The following are newly announced features on the specified models of the xSeries 6171 machine type:

                                                     Initial/
                                                     MES/
Description                   Model    Feature       Both/         
                              Number   Number        Support  CSU 

TS2900 Tape Autoloader w/LTO7 HH SAS
                              S7H                             Yes
IBM TS2900 Tape Autoloader w/LTO7 HH SAS
                              S7H      ATNY          Initial

The following are features already announced for the 6171 machine type:

                                                     Initial/
                                                     MES/
Description                   Model    Feature       Both/         
                              Number   Number        Support  CSU 

S7H
                              S7H                             Yes
EMEA Long Leadtime Configurations
                              S7H      1763          Initial
Hungary CHW plant 9SH
                              S7H      1764          Initial
Guad CHW plant 9KQ
                              S7H      1765          Initial
ISTC CHW 9K2
                              S7H      1766          Initial
RTP CHW 9NR
                              S7H      1767          Initial
Offload Manufacturing to ISTC
                              S7H      1770          Initial
Capacity Scheduling Service
                              S7H      1772          Initial
Custom SLA Scheduling Service
                              S7H      1796          Initial
Custom Unit Carton Label
                              S7H      2220          Initial
Request for a new Vendor Logo Hardware
                              S7H      2247          Initial
Request for a Classic RPQ
                              S7H      2248          Initial
2 m SAS/Mini-SAS 1x Cable (host SFF-8470 to target
SFF-8088)
                              S7H      5402          Both
6171 Rack Mount Kit
                              S7H      7006          Both
Consolidate Shipment
                              S7H      8031          Initial
TAA Compliant Order
                              S7H      8067          Initial
2.5 Meter Mini-SAS/Mini-SAS Cable
                              S7H      AS0Z          Both
HD-SAS Cable to Mini-SAS
                              S7H      AS10          Initial
Mini-SAS to Mini-SAS Cable
                              S7H      AS11          Initial
6171 Transparent LTO Encryption
                              S7H      AS19          Both
6171 Deskside Covers
                              S7H      AS1D          Both
Ultrium Cleaning Cartridge L1 UCC
                              S7H      AS1E          Both
6171 Additional Tape Magazine
                              S7H      AS1K          Both
Ultrium 5 Data Cartridges 5-Pack
                              S7H      AS23          Both
Ultrium 6 Data Cartridges 5-Pack
                              S7H      AS24          Both
2.8m, 10A/120V, C13 to NEMA 5-15P (US) Line Cord
                              S7H      AS29          Both
2.8m, 10A/230V, C13 to CEE7-VII (Europe) Line Cord
                              S7H      AS2A          Both
2.8m, 10A/230V, C13 to DK2-5a (Denmark) Line Cord
                              S7H      AS2B          Both
2.8m, 10A/230V, C13 to BS 1363/A (UK) Line Cord
                              S7H      AS2C          Both
2.8m, 10A/230V, C13 to SI 32 (Israel) Line Cord
                              S7H      AS2D          Both
2.8m, 10A/230V, C13 to SEV 1011-S24507 (Sws) Line
Cord
                              S7H      AS2E          Both
2.8m, 10A/230V, C13 to SABS 164 (South Africa) Line
Cord
                              S7H      AS2F          Both
2.8m, 10A/230V, C13 to CEI 23-16 (Italy) Line Cord
                              S7H      AS2G          Both
2.8m, 10A/230V, C13 to AS/NZS 3112 (Aus/NZ) Line
Cord
                              S7H      AS2H          Both
2.8m, 10A/208V, C13 to NEMA 6-15P (US) Line Cord
                              S7H      AS2J          Both
2.8m, 10A/220V, C13 to IRAM 2073 (Argentina) Line
Cord
                              S7H      AS2K          Both
2.8m, 10A/220V, C13 to CNS 10917-3 (Taiwan) Line
Cord
                              S7H      AS2L          Both
2.8m, 10A/220V, C13 to GB 2099.1 (China) Line Cord
                              S7H      AS2M          Both
2.8m, 10A/110V, C13 to CNS 10917-3 (Taiwan) Line
Cord
                              S7H      AS2N          Both
2.8m, 12A/100V, C13 to JIS C-8303 (Japan) Line Cord
                              S7H      AS2P          Both
2.8m, 12A/220V, C13 to KSC 8305 (S. Korea) Line
Cord
                              S7H      AS2Q          Both
2.8m, 10A/240V, C13 to IS 6538 (India) Line Cord
                              S7H      AS2R          Both
2.8m, 10A/220V, C13 to NBR 6147 (Brazil) Line Cord
                              S7H      AS2T          Both
Ultrium 7 Data Cartridges 5-Pack
                              S7H      ATNZ          Both

The following are features already announced for the 6173 machine type:

                                                     Initial/
                                                     MES/
Description                   Model    Feature       Both/         
                              Number   Number        Support    

Ultrium 7 Data Cartridges 5-Pack
                              L2U      ATNZ          Both
                              L4U                    Both
LTO Ultrium 7 Fibre Channel Drive
                              L2U      ATP0          Both
                              L4U                    Both
LTO Ultrium 7 Half High SAS Drive Sled
                              L2U      ATP1          Both
                              L4U                    Both
LTO Ultrium 7 Half High Fibre Drive Sled
                              L2U      ATP2          Both
                              L4U                    Both

Single Entity Offerings (SEOs)

 
                                                 Part         
Description                                      Number       

IBM TS2900 Tape Autoloader w/LTO7 HH SAS         6171S7R         
IBM TS2270 Tape Drive Model                      6160S7E             
 
 
                                                         
SEO        Description                                   

00WF771    Ultrium 7 Data Cartridges 5-Pack             
00WF765    LTO Ultrium 7 Fibre Channel Drive                    
00WF767    LTO Ultrium 7 Half High SAS Drive Sled               
00WF769    LTO Ultrium 7 Half High Fibre Drive Sled             
 
Maintenance charges

For additional information on maintenance and pricing, please contact your Lenovo Sales representative or your Lenovo Business Partner, or call 1-800-426-2255.

For ServiceElect (ESA) maintenance service charges, contact Lenovo Services at 888-426-4343.

Lenovo Services offerings

For all local charges, contact your Lenovo representative, Lenovo Busines Partner, or Lenovo Services.

Lenovo Services for Warranty and Maintenance

Type/Mod Service description                              SEO     MTM

6160-H7S 3 Year Onsite Repair 9x5 Next Business Day     01EG594 675699K
6160-S7E 3 Year Onsite Repair 9x5 Next Business Day     01EG594 675699K
6160-H7S 3 Year Onsite Repair 24x7 4 Hour Response      01EG595 675699M
6160-S7E 3 Year Onsite Repair 24x7 4 Hour Response      01EG595 675699M
6160-H7S 5 Year Onsite Repair 24x7 4 Hour Response      01EG596 675699N
6160-S7E 5 Year Onsite Repair 24x7 4 Hour Response      01EG596 675699N
6160-H7S 3 Year Onsite Repair 9x5 4 Hour Response       01EG597 675699P
6160-S7E 3 Year Onsite Repair 9x5 4 Hour Response       01EG597 675699P
6160-H7S 3 Year Onsite Repair 24x7 2 Hour Response      01EG598 675699Q
6160-S7E 3 Year Onsite Repair 24x7 2 Hour Response      01EG598 675699Q
6160-H7S 5 Year Onsite Repair 24x7 2 Hour Response      01EG599 675699R
6160-S7E 5 Year Onsite Repair 24x7 2 Hour Response      01EG599 675699R
6160-H7S 4 Year Onsite Repair 9x5 Next Business Day     01EG600 675699S
6160-S7E 4 Year Onsite Repair 9x5 Next Business Day     01EG600 675699S
6160-H7S 4 Year Onsite Repair 9x5 4 Hour Response       01EG601 675699T
6160-S7E 4 Year Onsite Repair 9x5 4 Hour Response       01EG601 675699T
6160-H7S 4 Year Onsite Repair 24x7 4 Hour Response      01EG602 675699U
6160-S7E 4 Year Onsite Repair 24x7 4 Hour Response      01EG602 675699U
6160-H7S 5 Year Onsite Repair 9x5 Next Business Day     01EG603 675699V
6160-S7E 5 Year Onsite Repair 9x5 Next Business Day     01EG603 675699V
6160-H7S 5 Year Onsite Repair 9x5 4 Hour Response       01EG604 675699W
6160-S7E 5 Year Onsite Repair 9x5 4 Hour Response       01EG604 675699W
6160-H7S 4 Year Onsite Repair 24x7 2 Hour Response      01EG605 675699X
6160-S7E 4 Year Onsite Repair 24x7 2 Hour Response      01EG605 675699X
6171-S7H 3 Year Onsite Repair 9x5 Next Business Day     01EG614 675699Y
6171-S7R 3 Year Onsite Repair 9x5 Next Business Day     01EG614 675699Y
6171-S7H 3 Year Onsite Repair 24x7 4 Hour Response      01EG615 675699Z
6171-S7R 3 Year Onsite Repair 24x7 4 Hour Response      01EG615 675699Z
6171-S7H 5 Year Onsite Repair 24x7 4 Hour Response      01EG616 67569A0
6171-S7R 5 Year Onsite Repair 24x7 4 Hour Response      01EG616 67569A0
6171-S7H 3 Year Onsite Repair 9x5 4 Hour Response       01EG617 67569A1
6171-S7R 3 Year Onsite Repair 9x5 4 Hour Response       01EG617 67569A1
6171-S7H 3 Year Onsite Repair 24x7 2 Hour Response      01EG618 67569A2
6171-S7R 3 Year Onsite Repair 24x7 2 Hour Response      01EG618 67569A2
6171-S7H 5 Year Onsite Repair 24x7 2 Hour Response      01EG619 67569A3
6171-S7R 5 Year Onsite Repair 24x7 2 Hour Response      01EG619 67569A3
6171-S7H 4 Year Onsite Repair 9x5 Next Business Day     01EG620 67569A4
6171-S7R 4 Year Onsite Repair 9x5 Next Business Day     01EG620 67569A4
6171-S7H 4 Year Onsite Repair 9x5 4 Hour Response       01EG621 67569A5
6171-S7R 4 Year Onsite Repair 9x5 4 Hour Response       01EG621 67569A5
6171-S7H 4 Year Onsite Repair 24x7 4 Hour Response      01EG622 67569A6
6171-S7R 4 Year Onsite Repair 24x7 4 Hour Response      01EG622 67569A6
6171-S7H 5 Year Onsite Repair 9x5 Next Business Day     01EG623 67569A7
6171-S7R 5 Year Onsite Repair 9x5 Next Business Day     01EG623 67569A7
6171-S7H 5 Year Onsite Repair 9x5 4 Hour Response       01EG624 67569A8
6171-S7R 5 Year Onsite Repair 9x5 4 Hour Response       01EG624 67569A8
6171-S7H 4 Year Onsite Repair 24x7 2 Hour Response      01EG625 67569A9
6171-S7R 4 Year Onsite Repair 24x7 2 Hour Response      01EG625 67569A9

Lenovo Services for Post Warranty Maintenance

Type/Mod Service description                              SEO     MTM

6160-H7S 1 Year Onsite Repair 9x5 Next Business Day     01EG606 6756G2S
6160-S7E 1 Year Onsite Repair 9x5 Next Business Day     01EG606 6756G2S
6160-H7S 1 Year Onsite Repair 24x7 4 Hour Response      01EG607 6756G2T
6160-S7E 1 Year Onsite Repair 24x7 4 Hour Response      01EG607 6756G2T
6160-H7S 2 Year Onsite Repair 9x5 Next Business Day     01EG608 6756G2U
6160-S7E 2 Year Onsite Repair 9x5 Next Business Day     01EG608 6756G2U
6160-H7S 2 Year Onsite Repair 24x7 4 Hour Response      01EG609 6756G2V
6160-S7E 2 Year Onsite Repair 24x7 4 Hour Response      01EG609 6756G2V
6160-H7S 1 Year Onsite Repair 9x5 4 Hour Response       01EG610 6756G2W
6160-S7E 1 Year Onsite Repair 9x5 4 Hour Response       01EG610 6756G2W
6160-H7S 1 Year Onsite Repair 24x7 2 Hour Response      01EG611 6756G2X
6160-S7E 1 Year Onsite Repair 24x7 2 Hour Response      01EG611 6756G2X
6160-H7S 2 Year Onsite Repair 9x5 4 Hour Response       01EG612 6756G2Y
6160-S7E 2 Year Onsite Repair 9x5 4 Hour Response       01EG612 6756G2Y
6160-H7S 2 Year Onsite Repair 24x7 2 Hour Response      01EG613 6756G2Z
6160-S7E 2 Year Onsite Repair 24x7 2 Hour Response      01EG613 6756G2Z
6171-S7H 1 Year Onsite Repair 9x5 Next Business Day     01EG626 6756G38
6171-S7R 1 Year Onsite Repair 9x5 Next Business Day     01EG626 6756G38
6171-S7H 1 Year Onsite Repair 24x7 4 Hour Response      01EG627 6756G39
6171-S7R 1 Year Onsite Repair 24x7 4 Hour Response      01EG627 6756G39
6171-S7H 2 Year Onsite Repair 9x5 Next Business Day     01EG628 6756G3A
6171-S7R 2 Year Onsite Repair 9x5 Next Business Day     01EG628 6756G3A
6171-S7H 2 Year Onsite Repair 24x7 4 Hour Response      01EG629 6756G3B
6171-S7R 2 Year Onsite Repair 24x7 4 Hour Response      01EG629 6756G3B
6171-S7H 1 Year Onsite Exchange 9x5 4 Hour Response     01EG630 6756G3C
6171-S7R 1 Year Onsite Exchange 9x5 4 Hour Response     01EG630 6756G3C
6171-S7H 1 Year Onsite Repair 24x7 2 Hour Response      01EG631 6756G3D
6171-S7R 1 Year Onsite Repair 24x7 2 Hour Response      01EG631 6756G3D
6171-S7H 2 Year Onsite Repair 9x5 4 Hour Response       01EG632 6756G3F
6171-S7R 2 Year Onsite Repair 9x5 4 Hour Response       01EG632 6756G3F
6171-S7H 2 Year Onsite Repair 24x7 2 Hour Response      01EG633 6756G3G
6171-S7R 2 Year Onsite Repair 24x7 2 Hour Response      01EG633 6756G3G
 


Back to topBack to top
 
Top rule
Order now
Bottom rule

To order, contact the Americas Call Centers or your local Lenovo representative, or your Lenovo Business Partner.

To identify your local Lenovo representative or Lenovo Business Partner, call 800-426-4968.

Phone:      800-426-2255
Fax:        800-242-6329
Email:      callserv@ca.ibm.com
Mail:       Teleweb Customer Support
            ibm.com® Sales Execution Center, Americas Nort
            3500 Steeles Ave. East, Tower 3/4
            Markham, Ontario
            Canada
            L3R 2Z1

Reference: SE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of Lenovo products.

Note: Shipments will begin after the planned availability date.

Trademarks

Lenovo is a registered trademark of Lenovo in the United States, other countries, or both.

Power Systems, PureFlex, IBM Spectrum Protect and i5/OS are trademarks of IBM Corporation in the United States, other countries, or both.

IBM, PartnerWorld, Global Technology Services, AIX, OS/400 and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.

Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both.

UNIX is a registered trademark of The Open Group in the United States and other countries.

Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

Information may be changed or updated without notice. Lenovo may also make improvements and/or changes in the products and/or the programs described in this information at any time without notice. Lenovo assumes no responsibility regarding the accuracy of the information that is provided by Lenovo and use of such information is at the recipient's own risk. Information Lenovo publishes on the World Wide Web may contain references or cross references to Lenovo products, programs and services that are not announced or available in your country. Such references do not imply that Lenovo intends to announce such products, programs or services in your country. Consult your local Lenovo business contact for information regarding the products, programs and services which may be available to you. Lenovo's obligations with respect to its products and services are governed solely by the agreements under which they are provided. Additional terms of use are located at

http://www.lenovo.com/legal/us/en/

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