Lenovo 6160 Half-High SAS Tape Drive and Lenovo 6171 Tape Autoloader add greater flexibility, improved reliability, and enhanced performance to tape storage portfolio
Lenovo United States Hardware Announcement 115-155November 24, 2015
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At a glance |
Lenovo® 6160 (IBM® TS2270) Tape Drive
The Lenovo 6160 Tape Drive is designed to deliver tape reliability and performance at open system prices. Features of the new Ultrium 7 model include:
- Specification data transfer rate of up to 300 Mbps native
- Support for LTO Generation 7 media specification tape cartridge compressed capacity of up to 15 TB with 2.5 to 1 compression
- The ability to read and write on Ultrium 7 and Ultrium 6 data cartridges, and read Ultrium 5 data cartridges
- 6 Gbps Serial Attached SCSI (SAS) attachment for Model H7S
- Encryption support in the tape drive to work with application-managed encryption
- Nineteen-inch rack mount shelf option to accommodate two 6160 tape drives side by side in the rack using 2U of rack space
- Dual SAS ports per drive to improve availability
- Half-high drive form factor
Lenovo 6171 (IBM TS2900) Tape Autoloader
The Lenovo 6171 Tape Autoloader is designed as an affordable solution to increase capacity and improve data protection, reliability, availability, and affordability. It is a low-entry tape storage solution incorporating half-high LTO Ultrium tape technology.
The Lenovo 6171 Tape Autoloader Model S7H offers the following:
- IBM Ultrium 7 Tape Drive increased data transfer rate of up to 300 Mbps native
- Support for LTO Generation 7 media specification tape cartridge compressed capacity of up to 15 TB with 2.5 to 1 compression per cartridge
- 6 Gbps SAS interface attachment
- Support for encryption capabilities with IBM Security Key Lifecycle Manager
- Entry-level and compact tape library that is designed for high capacity, high performance, and high reliability
- One removable magazine providing nine cartridge slots, including a single I/O station
- Bar code reader that is standard and enables operation of the 6171 in sequential or random access mode
- Remote management capabilities to enable remote administration of the 6171 through a web interface
- Optional features such as rack mount kits, deskside covers, and additional cartridge magazines
- Adherence to LTO Generation 7 media specifications
For ordering, contact your Lenovo representative, a Lenovo Business Partner, or Americas Call Centers at 800-426-2255 (Reference: SE001).
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Overview |
The new Lenovo 6160 Model H7S (IBM TS2270) Tape Drive external stand-alone or rack mountable unit, is designed to offer high capacity and performance for the midrange systems environment. The 6160 incorporates the Linear Tape-Open (LTO) IBM Ultrium 7 Half-High SAS Tape Drive and is designed to support the LTO Generation 7 media specification native data rate performance of up to 300 Mbps. The 6160 tape drive supports the LTO Generation 7 specifications for LTO tape drive technology, and LTO Generation 7 media to a compressed capacity of up to 15 TB with 2.5 to 1 compression (up to 6 TB native capacity) per tape cartridge. The 6160 can read and write to Ultrium 7 and Ultrium 6 cartridges, and is read compatible with Ultrium 5 data cartridges. The Ultrium 7 tape drive is encryption-capable and designed to support application-managed encryption.
The 6160 tape drive uses a 6 Gbps dual-port SAS interface for connection to a wide spectrum of system servers. The new 6160 attaches to selected Power Systems models, PureFlex System, and BladeCenter servers. The 6160 supports Microsoft Windows and UNIX.
The following 6160 Half-High LTO Ultrium 7 tape drive enhancements are designed to help improve performance, capacity, and reliability:
- Native LTO Generation 7 media specification data transfer rate of up to 300 Mbps
- Support for LTO Generation 7 media specification tape cartridge native capacity of 6 TB and compressed capacity of up to 15 TB with 2.5 to 1 compression
- Support for 6 Gbps SAS attachment
- 1 GB internal buffer
- Application-managed encryption support for half-high LTO Generation 7 SAS tape drive
- 16 KB cartridge memory with Ultrium 7 media
- Half-high drive form factor
- Two SAS ports per drive to improve availability and attachability
The Lenovo 6171 Model S7H (IBM TS2900) Tape Autoloader offers increased tape reliability, density, and performance for entry level and compact tape libraries at a cost-effective price in open system environments. The 6171 is part of the Lenovo tape library family of offerings.
The 6171 Tape Autoloader, with a capacity of nine cartridges employing IBM-patented high density (HD) slot technology, is a rack-mountable or deskside unit that contains a single IBM LTO Ultrium 7 Half-High (HH) SAS Tape.
The 6171 Tape Autoloader with the IBM Ultrium 7 HH SAS Tape Drive is designed to support the LTO Generation 7 native data rate performance of up to 300 Mbps. The 6171 Tape Autoloader supports the LTO Generation 7 media specifications for LTO tape drive technology and LTO Generation 7 media with a compressed capacity of up to 15 TB with 2.5 to 1 compression (up to 6 TB native capacity) per tape cartridge.
The 6171-S7H Tape Autoloader can also read and write to Ultrium 6 cartridges, and read Ultrium 5 cartridges. The Ultrium 7 Tape Drive is encryption-capable and designed to support library-managed encryption.
The 6171 comes standard with a bar code reader and a removable magazine to provide nine cartridge slots, including a single I/O station. It has remote management capabilities to enable remote administration of the 6171 through a web interface. The 6171 can be configured to run in sequential (autoloader) or random (library) access mode. Optional features available for the 6171 include rack-mount kits, deskside covers, and additional cartridge magazines.
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Feature exchange |
None
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Key prerequisites |
Appropriate levels of host software are required to attach the Lenovo 6160 Tape Drive to selected Power Systems, UNIX, and PC servers.
Similarly, appropriate levels of host software are required to attach the Lenovo 6171 Tape Autoloader with IBM LTO Ultrium 7 to a wide range of environments, including selected Power Systems, System x, and other servers running Linux and Microsoft Windows operating systems. Refer to the Technical information section for details.
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Planned availability date |
December 11, 2015
US
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Description |
Lenovo 6160 (IBM TS2270) Model H7S Tape Drive
The Lenovo 6160 Model H7S Tape Drive is an external stand-alone or rack-shelf mountable half-high LTO tape unit designed to offer high capacity and performance for Lenovo System x, IBM, and other system environments. The 6160 Tape Drive is available with SAS electronic interface.
The 6160 incorporates LTO Gen 7 IBM Storage Half-High Tape Drives, which are designed to provide maximum throughput native data rate performance of up to 300 Mbps and storage capacity of up to 6 TB. The Lenovo 6160 Tape Drives can read and write LTO Ultrium 6 data cartridges, and can read LTO Ultrium 5 data cartridges. In addition, the tape drive is encryption-capable and designed to support application-managed encryption.
The 6160 attaches to Lenovo System x servers, specific IBM servers, and supports Microsoft Windows and UNIX.
Lenovo 6160 Model H7S specifications:
- Native LTO Generation 7 media specification data transfer rate of up to 300 Mbps
- Support for LTO Generation 7 media specification tape cartridges with 6 TB native capacity, and a compressed capacity of up to 15 TB assuming 2.5 to 1 compression
- 6 Gbps SAS attachment support
- 1 GB buffer
- Application-managed encryption support for half-high LTO Generation 7 SAS tape drives
- 16 KB cartridge memory with Ultrium 7 media
- Half-high drive form factor
- Two SAS ports per drive to improve availability and attachability
Lenovo 6171 Model S7H Tape Autoloader
The Lenovo 6171 Tape Autoloader is an entry-level, compact 1U tape library that is designed to offer reliability, density, and performance for entry-level and compact tape libraries at cost-effective pricing.
The 6171 Tape Autoloader, with a capacity of nine cartridges and employing patented IBM HD slot technology, is a rack-mountable or deskside unit that contains a single IBM LTO Ultrium 7 HH SAS Tape Drive in a 1U form factor height.
The 6171 is suitable for use in network-attached storage implementations, such as backups and mass storage archives where multi- terabyte capacities are required. Storage and tape management is provided by software such as IBM Spectrum Protect and other compatible software offerings.
Lenovo 6171 Model S7H specifications:
- Ultrium 7 and Ultrium 6 tape drive encryption support, including Application Managed Encryption, System Managed Encryption, and Library Managed Encryption; Transparent LTO Encryption is enabled through a license key Encryption Key Manager for LTO Ultrium 7 and LTO Ultrium 6 SAS drives
- A single I/O station to help support continuous library operations while importing and exporting media, with little or no disruption to library operation
- Remote management capabilities to enable remote administration of the tape library through a web interface
- One removable magazine that houses nine data cartridges to enable quick population of the tape library, as well as ease of storage for media; additional magazines may be ordered as an option
- Standard bar code reader that enables operation of the 6171 in sequential (autoloader) or random (library) access mode with labeled media
- Rack mount kits, deskside covers, and additional cartridge magazines are available options for the 6171
- Increased performance for maximum tape drive throughput and LTO Generation 7 media native data rate performance of up to 300 Mbps for IBM Ultrium 7 Tape Drives
- Mixed media support, including IBM 7, 6, and 5 WORM media; IBM Ultrium 7 tape drives can read and write LTO Ultrium 7 Data Cartridges, read and write LTO Ultrium 6 Data Cartridges at original Ultrium 6 capacities, and also read LTO Ultrium 5 data cartridges with improved data rates
- A 6 Gbps SAS attachment for connection to select IBM Power Systems, IBM System p, and other Microsoft Windows and Linux servers, including HP and Sun Sparc servers
LTO Generation 7 media specification include WORM tape cartridges of up to 15 TB. The increased capacity cartridges are ideal for applications such as archiving, data retention and those requiring an audit trail. The Ultrium WORM Tape Cartridges can be ordered with the following features:
- Color coding and pre-labeling with the ability to specify a starting volume serial number
- Packaging in individual jewel cases or in bulk
- Cartridge memory built into every cartridge to enhance functionality and media reliability by storing access history and media performance information, for use by the tape drive every time the cartridge is accessed
- Half-inch barium-ferrite tape with up to 6 TB WORM compressed capacity in a single cartridge
Accessibility by people with disabilities
A US Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at
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Product positioning |
As you compare competitive tape solutions, consider:
- Server environment attachment
- Capacity and performance requirements
- Data protection, reliability, and availability
- Data integrity, security, and encryption
- Data partitioning, formatting, and management such as LTFS
- Storage usage and application requirements
- Affordability
- Loyalty to legacy or existing tape formats
- Work environment where space is limited
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Product number |
The following are newly announced features on the specified models of the xSeries 6160, 6171 machine types:
Description MT Model Feature IBM 6160-H7S 6160 H7S IBM 6171-S7H 6171 S7H IBM TS2900 Tape Autoloader w/LTO7 HH SAS 6171 S7H ATNY IBM TS2270 Tape Drive Model 6160 H7S ATP3
The following are features already announced for the 6160, 6171 machine types:
Description MT Model Feature IBM 6160-H7S 6160 H7S IBM 6171-S7H 6171 S7H EMEA Long Leadtime Configurations 6160 H7S 1763 EMEA Long Leadtime Configurations 6171 S7H Hungary CHW plant 9SH 6160 H7S 1764 Hungary CHW plant 9SH 6171 S7H Guad CHW plant 9KQ 6160 H7S 1765 Guad CHW plant 9KQ 6171 S7H ISTC CHW 9K2 6160 H7S 1766 ISTC CHW 9K2 6171 S7H RTP CHW 9NR 6160 H7S 1767 RTP CHW 9NR 6171 S7H Offload Manufacturing to ISTC 6160 H7S 1770 Offload Manufacturing to ISTC 6171 S7H Capacity Scheduling Service 6160 H7S 1772 Capacity Scheduling Service 6171 S7H Custom SLA Scheduling Service 6160 H7S 1796 Custom SLA Scheduling Service 6171 S7H Custom Unit Carton Label 6160 H7S 2220 Custom Unit Carton Label 6171 S7H Request for a new Vendor Logo Hardware 6160 H7S 2247 Request for a new Vendor Logo Hardware 6171 S7H Request for a Classic RPQ 6160 H7S 2248 Request for a Classic RPQ 6171 S7H 2 m SAS/Mini-SAS 1x Cable (host SFF-8470 to target SFF-8088) 6171 S7H 5402 6171 Rack Mount Kit 6171 S7H 7006 Consolidate Shipment 6160 H7S 8031 Consolidate Shipment 6171 S7H TAA Compliant Order 6160 H7S 8067 TAA Compliant Order 6171 S7H 2.5 Meter Mini-SAS/Mini-SAS Cable 6160 H7S AS0Z 2.5 Meter Mini-SAS/Mini-SAS Cable 6171 S7H HD-SAS Cable to Mini-SAS 6160 H7S AS10 HD-SAS Cable to Mini-SAS 6171 S7H Mini-SAS to Mini-SAS Cable 6171 S7H AS11 Y SAS HD to Mini-SAS Cable 6160 H7S AS12 6171 Transparent LTO Encryption 6171 S7H AS19 6160 Rack Mount Shelf Kit w/PDU Line Cord 6160 H7S AS1C 6171 Deskside Covers 6171 S7H AS1D Ultrium Cleaning Cartridge L1 UCC 6160 H7S AS1E Ultrium Cleaning Cartridge L1 UCC 6171 S7H 6171 Additional Tape Magazine 6171 S7H AS1K Ultrium 5 Data Cartridges 5-Pack 6160 H7S AS23 Ultrium 5 Data Cartridges 5-Pack 6171 S7H Ultrium 6 Data Cartridges 5-Pack 6160 H7S AS24 Ultrium 6 Data Cartridges 5-Pack 6171 S7H 2.8m, 10A/120V, C13 to NEMA 5-15P (US) Line Cord 6160 H7S AS29 2.8m, 10A/120V, C13 to NEMA 5-15P (US) Line Cord 6171 S7H 2.8m, 10A/230V, C13 to CEE7-VII (Europe) Line Cord 6160 H7S AS2A 2.8m, 10A/230V, C13 to CEE7-VII (Europe) Line Cord 6171 S7H 2.8m, 10A/230V, C13 to DK2-5a (Denmark) Line Cord 6160 H7S AS2B 2.8m, 10A/230V, C13 to DK2-5a (Denmark) Line Cord 6171 S7H 2.8m, 10A/230V, C13 to BS 1363/A (UK) Line Cord 6160 H7S AS2C 2.8m, 10A/230V, C13 to BS 1363/A (UK) Line Cord 6171 S7H 2.8m, 10A/230V, C13 to SI 32 (Israel) Line Cord 6160 H7S AS2D 2.8m, 10A/230V, C13 to SI 32 (Israel) Line Cord 6171 S7H 2.8m, 10A/230V, C13 to SEV 1011-S24507 (Sws) Line Cord 6160 H7S AS2E 2.8m, 10A/230V, C13 to SEV 1011-S24507 (Sws) Line Cord 6171 S7H 2.8m, 10A/230V, C13 to SABS 164 (South Africa) Line Cord 6160 H7S AS2F 2.8m, 10A/230V, C13 to SABS 164 (South Africa) Line Cord 6171 S7H 2.8m, 10A/230V, C13 to CEI 23-16 (Italy) Line Cord 6160 H7S AS2G 2.8m, 10A/230V, C13 to CEI 23-16 (Italy) Line Cord 6171 S7H 2.8m, 10A/230V, C13 to AS/NZS 3112 (Aus/NZ) Line Cord 6160 H7S AS2H 2.8m, 10A/230V, C13 to AS/NZS 3112 (Aus/NZ) Line Cord 6171 S7H 2.8m, 10A/208V, C13 to NEMA 6-15P (US) Line Cord 6160 H7S AS2J 2.8m, 10A/208V, C13 to NEMA 6-15P (US) Line Cord 6171 S7H 2.8m, 10A/220V, C13 to IRAM 2073 (Argentina) Line Cord 6160 H7S AS2K 2.8m, 10A/220V, C13 to IRAM 2073 (Argentina) Line Cord 6171 S7H 2.8m, 10A/220V, C13 to CNS 10917-3 (Taiwan) Line Cord 6160 H7S AS2L 2.8m, 10A/220V, C13 to CNS 10917-3 (Taiwan) Line Cord 6171 S7H 2.8m, 10A/220V, C13 to GB 2099.1 (China) Line Cord 6160 H7S AS2M 2.8m, 10A/220V, C13 to GB 2099.1 (China) Line Cord 6171 S7H 2.8m, 10A/110V, C13 to CNS 10917-3 (Taiwan) Line Cord 6160 H7S AS2N 2.8m, 10A/110V, C13 to CNS 10917-3 (Taiwan) Line Cord 6171 S7H 2.8m, 12A/100V, C13 to JIS C-8303 (Japan) Line Cord 6160 H7S AS2P 2.8m, 12A/100V, C13 to JIS C-8303 (Japan) Line Cord 6171 S7H 2.8m, 12A/220V, C13 to KSC 8305 (S. Korea) Line Cord 6160 H7S AS2Q 2.8m, 12A/220V, C13 to KSC 8305 (S. Korea) Line Cord 6171 S7H 2.8m, 10A/240V, C13 to IS 6538 (India) Line Cord 6160 H7S AS2R 2.8m, 10A/240V, C13 to IS 6538 (India) Line Cord 6171 S7H 2.8m, 10A/220V, C13 to NBR 6147 (Brazil) Line Cord 6160 H7S AS2T 2.8m, 10A/220V, C13 to NBR 6147 (Brazil) Line Cord 6171 S7H 2.8m, 10A/100-250V, C13 to IEC 320-C14 Rack Power Cable 6160 H7S AS2U Ultrium 7 Data Cartridges 5-Pack 6160 H7S ATNZ Ultrium 7 Data Cartridges 5-Pack 6171 S7H
The following are features already announced for the 3331 and 6173 machine types:
Description MT Model Feature Ultrium 7 Data Cartridges 5-Pack 3331 HC1 ATNZ Ultrium 7 Data Cartridges 5-Pack 6173 L2U L4U LTO Ultrium 7 Fibre Channel Drive 3331 HC1 ATP0 LTO Ultrium 7 Fibre Channel Drive 6173 L2U L4U LTO Ultrium 7 Half High SAS Drive Sled 3331 HC1 ATP1 LTO Ultrium 7 Half High SAS Drive Sled 6173 L2U L4U LTO Ultrium 7 Half High Fibre Drive Sled 3331 HC1 ATP2 LTO Ultrium 7 Half High Fibre Drive Sled 6173 L2U L4U
Single Entity Offerings (SEOs)
SEO Description Number IBM TS2900 Tape Autoloader w/LTO7 HH SAS 6171S7R IBM TS2270 Tape Drive Model 6160S7E
Single Entity Offerings (SEOs)
Part Description Type Model Feature SEO Number Ultrium 7 Data Cartridges 5-Pack 3331 HC1 ATNZ 00WF771 00WF771 LTO Ultrium 7 Fibre Channel Drive 3331 HC1 ATP0 00WF765 00WF765 LTO Ultrium 7 Half High SAS Drive Sled 3331 HC1 ATP1 00WF767 00WF767 LTO Ultrium 7 Half High Fibre Drive Sled 3331 HC1 ATP2 00WF769 00WF769
Business Partner information
If you are a Direct Reseller - System Reseller acquiring products from Lenovo, you may link directly to Business Partner information for this announcement. A PartnerWorld® ID and password are required (use IBM ID).
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Publications |
The following publications are shipped with the product.
Lenovo 6160 Tape Drive
Title IBM TS2270 Tape Drive Model H7S Setup, Operator and Service Guide
Lenovo 6171 Tape Autoloader
Title IBM TS2900 Tape Autoloader Setup, Operator and Service Guide IBM TS2900 Tape Autoloader Installation Quick Reference Guide IBM Storage Translated Safety Notices Multi-language Statement of Limited Warranty
The publications above are available for ordering. Additionally, the following publications are also available for ordering. Contact your Lenovo representative.
Lenovo 6160 Tape Drive
Title IBM TS2270 Tape Drive Model H7S Quick Reference IBM Tape Device Driver Installation and Users Guide IBM Tape Device Driver Programming Reference (English)
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Services |
Global Technology Services®
For details on available Lenovo Business Continuity and Recovery Services, and education offerings contact your Lenovo representative.
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Technical information |
Specified operating environment
Physical specifications
Lenovo 6160-H7S Tape Drive
- Width: 213 mm (8.4 in.)
- Depth: 332 mm (13.1 in.)
- Height: 58 mm (2.3 in.)
- Weight: 4.3 kg (9.4 lb)
Lenovo 6171-S7H Tape Autoloader
- Width: 445 mm (17.52 in.)
- 445 mm (17.52 in.) (chassis)
- 483 mm (19.02 in.) (bezel)
- Depth: 847 mm (33.3 in.)
- Height: 43.6 mm (1.7 in.)
- Weight: 13 kg (28.66 lb)
To assure installability and serviceability in non-Lenovo industry-standard racks, review the installation planning information for any product-specific installation requirements.
Operating environment
6160-H7S Tape Drive
- Temperature: 10°C to 38°C (50°F to 100°F)
- Relative humidity: 20% - 80%
- Wet bulb (caloric value): 26°C (78.8°F) max.
- Electrical power: (100 V ac) 1.0 A (240 V ac) 0.5 A
- Noise level: 6.6 dBa (idle), 6.8 dBa (max.)
6171-S7H Tape Autoloader
- Temperature: 10°C to 38°C (50°F to 100°F)
- Relative humidity: 20% - 80%
- Wet bulb (caloric value): 26°C (78.8°F) max.
- Electrical power: (100 V ac) 1.3 A (240 V ac) 0.7 A
- Noise level: 6.6 dBa (idle), 6.8 dBa (max.)
Homologation
This product is not certified for direct connection by any means whatsoever to interfaces of public telecommunications networks. Certification may be required by law prior to making any such connection. Contact a Lenovo representative or reseller for any questions.
Hardware requirements
Lenovo 6160 Tape Drive and Lenovo 6171 Tape Autoloader
- SAS Cable to attach SAS adapter to host
- SAS/Mini-SAS cable from HBA to drive
- Power cord option
Software requirements
For a current list of host software versions and release levels that support the 6160-H7S Tape Drive and the 6171-S7H Tape Autoloader, visit
IBM Spectrum Protect and other compatible software offerings can provide storage and tape management software for the 6160 and 6171. Supporting software and applications must be obtained separately from Lenovo, Business Partners, or independent software vendors (ISVs). A list of compatible software is available from your Lenovo representative or at
The Tape Device Drivers Installation and User's Guide can be found at the following website
LTO Ultrium encryption
Three modes of encryption management are supported:
- System Managed (available for AIX®, Linux, Windows)
- Library Managed (available for OS/400®, i5/OS, AIX, Linux, and Windows)
- Application Managed (IBM Spectrum Protect)
The installation of a Ultrium 7 Tape Drives with encryption may require code updates for supported open systems device drivers or storage management software. Contact your Lenovo representative for code update information.
Compatibility
The 6160 and 6171 LTO Ultrium 7 tape drive can read and write LTO 7 and 6 data cartridges, and read LTO Ultrium 5 data cartridges. The LTO Generation 7 media specification of 15 TB compressed data cartridges can only be used on the new LTO Ultrium 7 tape drives.
Limitations
SAS cable lengths are limited to 5.5 m (18 ft).
Installing more than one 6160 tape drive on a SAS bus may impact tape drive or system performance. Intermixing of other SAS devices on the same bus as the 6160 may also impact performance of those devices.
Although multiple systems may be attached to a tape drive, the systems cannot use the drive simultaneously.
While compression technology can increase the amount of data stored on the media, the actual degree of compression achieved is highly sensitive to the characteristics of the data being compressed.
Planning information
Customer responsibilities
Physical planning for the Lenovo 6160 and Lenovo 6171 is a customer responsibility. Detailed planning information can be found in the IBM TS2270 Tape Drive Model H7S Setup, Operator and Service Guide and the IBM TS2900 Tape Autoloader Setup, Operator and Service Guide . The Lenovo 6160 and 6171 are designated as a customer setup units (CSUs). It is the customers' responsibility to install the units. Customers are responsible for obtaining the appropriate SAS adapters, cables, and interposers (if required) for system attachment. Customers are also responsible for ordering media. For optimum performance, the customer must obtain the latest level of firmware prior to installing the units. Customers can download the latest level of firmware from the LTO website
Lenovo offers Installation and Maintenance support at an additional cost, if the customer does not wish to install or maintain the 6160 Tape Drive and the 6171 Tape Autoloader. The customer is responsible for downloading, or obtaining from Lenovo, and installing designated Machine Code (microcode, basic input/output system code (called BIOS), utility programs, device drivers, and diagnostics delivered with a Lenovo machine) and other software updates in a timely manner from a Lenovo Internet website or from other electronic media, and following the instructions that Lenovo provides. Customers may request Lenovo to install Machine Code changes; however, there is a charge for that service.
Cable orders
- SAS cable to attach the Lenovo 6160 and 6171 to the host adapter
- Mini-SAS/Mini-SAS cables provide attachment from HBA to the drive
- High Density (HD) SAS cables are available
- At least one SAS cable should be specified with initial order
- Customers are responsible for selecting and ordering the correct cables to match the tape drive/server interfaces
Installability
Installation time for the Lenovo 6160 and 6171 is approximately 0.5 to 1.0 hours.
Packaging
Number of Product Shipment group boxes 6160-H7S IBM TS2270 HH SAS Tape Drive 1 Power cord option One cleaning cartridge Documentation CD that includes: IBM TS2270 Model H7S Tape Drive Setup, Operator and Service Guide IBM TS2270 Statement of Limited Warranty IBM Translated Safety Notices Documentation kit that includes: License Agreement IBM TS2270 Statement of Limited Warranty IBM TS2270 Model H7S Quick Reference CD pointer document Device Driver pointer document Compliance document 6171-S7H IBM TS2900 Tape Autoloader with 1 IBM Ultrium 7 Half-High SAS Tape Drive Power cord option SAS wrap tool Rack Mount Kit with Device to PDU line cord or Deskside Cover (one must be selected) IBM TS2900 Tape Autoloader Installation Quick Reference Guide IBM Storage Translated Safety Notices Multi-language Statement of Limited Warranty Statement of Limited Warranty Pointer sheet Quality Hotline Card Device Driver README sheet
Security, auditability, and control
This product uses the security and auditability features of the host hardware, host software, and application software.
The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communications facilities.
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Terms and conditions |
Volume orders
Global Financing
No
To obtain copies of the Lenovo Statement of Limited Warranty, contact your reseller or Lenovo.
In the United States write to:
- Warranty Information
- 1009 Think Place B1/4B23
- Morrisville, NC 27560
- Attn: Lenovo Services
Warranty period
- Lenovo 6160, 6173
- Three years. Ultrium media is warranted separately.
- Lenovo 6171
- One year. Ultrium media is warranted separately.
A Lenovo part or feature installed during the initial installation of a Lenovo machine is subject to a full warranty effective on the date of installation of the machine. A Lenovo part or feature which replaces a previously installed part or feature assumes the remainder of the warranty period for the replaced part or feature. A Lenovo part or feature added to a machine without replacing a previously installed part or feature is subject to a full warranty effective on its date of installation. Unless specified otherwise, the warranty period, type of warranty service, and service level of a part or feature is the same as the machine it is installed.
Warranty service
If required, Lenovo provides repair or exchange service, depending on the type of warranty service specified below for the machine. Lenovo will attempt to resolve your problem over the telephone or electronically. Certain machines contain remote support capabilities for direct problem reporting, remote problem determination, and resolution with Lenovo. You must follow the problem determination and resolution procedures that Lenovo specifies. Scheduling of service will depend upon the time of your call, machine technology and availability of parts. Service levels are response-time objectives and are not guaranteed. The specified level of warranty service may not be available in all worldwide locations. Additional charges may apply outside Lenovo's normal service area. Contact your local Lenovo representative or your reseller for country- and location-specific information.
The type of service is Customer Replaceable Unit (for example, keyboard, mouse, speaker, memory, or hard disk drive) Service and On-site Service.
Customer Replaceable Unit (CRU) Service
Lenovo provides a replacement CRU to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from Lenovo at any time on your request. A CRU is designated as being either a Tier 1 (mandatory) or a Tier 2 (optional) CRU. Installation of Tier 1 CRUs, as specified in this announcement, is your responsibility. If Lenovo installs a Tier 1 CRU at your request, you will be charged for the installation. You may install a Tier 2 CRU yourself or request Lenovo to install it, at no additional charge, under the type of warranty service designated for your Machine.
Based upon availability, a CRU will be shipped for next-business-day (NBD) delivery. Lenovo specifies in the materials shipped with a replacement CRU whether a defective CRU must be returned to Lenovo. When return is required, return instructions and a container are shipped with the replacement CRU, and you may be charged for the replacement CRU if Lenovo does not receive the defective CRU within 15 days of your receipt of the replacement.
On-site Service
At Lenovo's discretion you will receive CRU service or Lenovo or your reseller will repair the failing machine at your location and verify its operation. If required, On-site Repair is provided, 9 hours per day, Monday through Friday excluding holidays, NBD response. You must provide a suitable working area to allow disassembly and reassembly of the Lenovo machine. The area must be clean, well lit, and suitable for the purpose. On-site Service is not available in all countries, and some countries have kilometer or mileage limitations from an Lenovo service center. In those locations where On-site Service is not available, the normal in-country service delivery is used.
Call Lenovo to assist with problem isolation for hardware to determine if warranty service is required. Telephone support may be subject to additional charges, even during the limited warranty period.
Calls must be received by 5:00 p.m. local time in order to qualify for NBD service.
International Warranty Service (IWS)
IWS is available in selected countries or regions.
The warranty service type and service level provided in the servicing country may be different from that provided in the country in which the machine was purchased.
Under IWS, warranty service will be provided with the prevailing warranty service type and service level available for the IWS-eligible machine type in the servicing country, and the warranty period observed will be that of the country in which the machine was purchased.
To determine the eligibility of your machine and to view a list of countries where service is available, visit
Licensing
Programs included with this product are licensed under the terms and conditions of the License Agreements that are shipped with the system.
Maintenance services
Lenovo Services
Lenovo Services provide hardware warranty service upgrades, maintenance, and selected support services in one agreement.
Warranty service upgrade
During the warranty period, a warranty service upgrade provides an enhanced level of On-site Service for an additional charge. A warranty service upgrade must be purchased during the warranty period and is for a fixed term (duration). It is not refundable or transferable and may not be prorated. If required, Lenovo will provide the warranty service upgrade enhanced level of On-site Service acquired by the customer. Service levels are response-time objectives and are not guaranteed.
Lenovo will attempt to resolve your problem over the telephone or electronically by access to a Lenovo website. Certain machines contain remote support capabilities for direct problem reporting, remote problem determination, and resolution with Lenovo. You must follow the problem determination and resolution procedures that Lenovo specifies. Following problem determination, if Lenovo determines On-site Service is required, scheduling of service will depend upon the time of your call, machine technology and redundancy, and availability of parts.
CRUs will be provided as part of the machine's standard warranty CRU Service except that you may install a Tier 2 CRU yourself or request Lenovo installation, at no additional charge, under one of the On-site Service levels specified below.
Lenovo will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the Lenovo machine. The area must be clean, well lit, and suitable for the purpose.
Maintenance service
If required, Lenovo provides repair or exchange service, depending on the type of maintenance service specified below for the machine. Lenovo will attempt to resolve your problem over the telephone or electronically by access to a Lenovo website. You must follow the problem determination and resolution procedures that Lenovo specifies. Scheduling of service will depend upon the time of your call, machine technology and availability of parts. Service levels are response-time objectives and are not guaranteed.
CRU Service
If your problem can be resolved with a CRU (for example, keyboard, mouse, speaker, memory, or hard disk drive), Lenovo will ship the CRU to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from Lenovo at any time on your request.
Lenovo specifies in the materials shipped with a replacement CRU whether a defective CRU must be returned to Lenovo. When return is required, return instructions and a container are shipped with the replacement CRU, and you may be charged for the replacement CRU if Lenovo does not receive the defective CRU within 15 days of your receipt of the replacement.
On-site Service
Lenovo will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the Lenovo machine. The area must be clean, well lit, and suitable for the purpose.
Maintenance service (ICA)
Maintenance services are available for ICA legacy contracts.
Alternative service (warranty service upgrades)
Not available.
Maintenance service
If required, Lenovo provides repair or exchange service, depending on the type of maintenance service specified below for the machine. Lenovo will attempt to resolve your problem over the telephone or electronically by access to a Lenovo website. You must follow the problem determination and resolution procedures that Lenovo specifies. Scheduling of service will depend upon the time of your call, machine technology and availability of parts. Service levels are response-time objectives and are not guaranteed.
CRU Service
If your problem can be resolved with a CRU (for example, keyboard, mouse, speaker, memory, or hard disk drive), Lenovo will ship the CRU to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from Lenovo at any time on your request.
Lenovo specifies in the materials shipped with a replacement CRU whether a defective CRU must be returned to Lenovo. When return is required, return instructions and a container are shipped with the replacement CRU, and you may be charged for the replacement CRU if Lenovo does not receive the defective CRU within 15 days of your receipt of the replacement.
On-site Service
Lenovo will exchange the failing Machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the Lenovo machine. The area must be clean, well lit, and suitable for the purpose.
Non-Lenovo parts support
Warranty service
Lenovo is now shipping machines with selected non-Lenovo parts that contain a Lenovo field replaceable unit (FRU) part number label. These parts are to be serviced during the Lenovo machine warranty period. Lenovo is covering the service on these selected non-Lenovo parts as an accommodation to its customers, and normal warranty service procedures for the Lenovo machine apply.
Warranty service upgrades and maintenance services
Under certain conditions, Lenovo repairs selected non-Lenovo parts at no additional charge for machines that are covered under warranty service upgrades or maintenance services.
Lenovo Service provides hardware problem determination on non-Lenovo parts (for example, adapter cards, PCMCIA cards, disk drives, or memory) installed within Lenovo machines covered under warranty service upgrades or maintenance services and provides the labor to replace the failing parts at no additional charge.
If Lenovo has a Technical Service Agreement with the manufacturer of the failing part, or if the failing part is an accommodations part (a part with a Lenovo FRU label), Lenovo may also source and replace the failing part at no additional charge. For all other non-Lenovo parts, customers are responsible for sourcing the parts. Installation labor is provided at no additional charge, if the machine is covered under a warranty service upgrade or a maintenance service.
Hourly service rate classification
6160-H7S
- Two
6171-S7H
- One
Field-installable features
Yes
Model conversions
No
Machine installation
Customer setup. Customers are responsible for installation according to the instructions Lenovo provides with the machine.
Graduated program license charges apply
No
Licensed Internal Code and Licensed Machine Code
These products do not contain Licensed Internal Code or Licensed Machine Code.
Educational allowance
None
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Prices |
For current prices, contact Lenovo at 888-746-7426 or visit
To locate the web price, search on the feature number in the Search field.
The following are features already announced for the 3331 machine type:
Initial/ MES/ Description Model Feature Both/ Number Number Support Ultrium 7 Data Cartridges 5-Pack HC1 ATNZ MES LTO Ultrium 7 Fibre Channel Drive HC1 ATP0 MES LTO Ultrium 7 Half High SAS Drive Sled HC1 ATP1 MES LTO Ultrium 7 Half High Fibre Drive Sled HC1 ATP2 MES
The following are newly announced features on the specified models of the xSeries 6160 machine type:
Initial/ MES/ Description Model Feature Both/ Number Number Support CSU System Storage TS2270 Tape Drive Model H7S Yes IBM TS2270 Tape Drive Model H7S ATP3 Initial
The following are features already announced for the 6160 machine type:
Initial/ MES/ Description Model Feature Both/ Number Number Support CSU H7S H7S Yes EMEA Long Leadtime Configurations H7S 1763 Initial Hungary CHW plant 9SH H7S 1764 Initial Guad CHW plant 9KQ H7S 1765 Initial ISTC CHW 9K2 H7S 1766 Initial RTP CHW 9NR H7S 1767 Initial Offload Manufacturing to ISTC H7S 1770 Initial Capacity Scheduling Service H7S 1772 Initial Custom SLA Scheduling Service H7S 1796 Initial Custom Unit Carton Label H7S 2220 Initial Request for a new Vendor Logo Hardware H7S 2247 Initial Request for a Classic RPQ H7S 2248 Initial Consolidate Shipment H7S 8031 Initial TAA Compliant Order H7S 8067 Initial 2.5 Meter Mini-SAS/Mini-SAS Cable H7S AS0Z Both HD-SAS Cable to Mini-SAS H7S AS10 Both Y SAS HD to Mini-SAS Cable H7S AS12 Both 6160 Rack Mount Shelf Kit w/PDU Line Cord H7S AS1C Both Ultrium Cleaning Cartridge L1 UCC H7S AS1E Both Ultrium 5 Data Cartridges 5-Pack H7S AS23 Both Ultrium 6 Data Cartridges 5-Pack H7S AS24 Both 2.8m, 10A/120V, C13 to NEMA 5-15P (US) Line Cord H7S AS29 Both 2.8m, 10A/230V, C13 to CEE7-VII (Europe) Line Cord H7S AS2A Both 2.8m, 10A/230V, C13 to DK2-5a (Denmark) Line Cord H7S AS2B Both 2.8m, 10A/230V, C13 to BS 1363/A (UK) Line Cord H7S AS2C Both 2.8m, 10A/230V, C13 to SI 32 (Israel) Line Cord H7S AS2D Both 2.8m, 10A/230V, C13 to SEV 1011-S24507 (Sws) Line Cord H7S AS2E Both 2.8m, 10A/230V, C13 to SABS 164 (South Africa) Line Cord H7S AS2F Both 2.8m, 10A/230V, C13 to CEI 23-16 (Italy) Line Cord H7S AS2G Both 2.8m, 10A/230V, C13 to AS/NZS 3112 (Aus/NZ) Line Cord H7S AS2H Both 2.8m, 10A/208V, C13 to NEMA 6-15P (US) Line Cord H7S AS2J Both 2.8m, 10A/220V, C13 to IRAM 2073 (Argentina) Line Cord H7S AS2K Both 2.8m, 10A/220V, C13 to CNS 10917-3 (Taiwan) Line Cord H7S AS2L Both 2.8m, 10A/220V, C13 to GB 2099.1 (China) Line Cord H7S AS2M Both 2.8m, 10A/110V, C13 to CNS 10917-3 (Taiwan) Line Cord H7S AS2N Both 2.8m, 12A/100V, C13 to JIS C-8303 (Japan) Line Cord H7S AS2P Both 2.8m, 12A/220V, C13 to KSC 8305 (S. Korea) Line Cord H7S AS2Q Both 2.8m, 10A/240V, C13 to IS 6538 (India) Line Cord H7S AS2R Both 2.8m, 10A/220V, C13 to NBR 6147 (Brazil) Line Cord H7S AS2T Both 2.8m, 10A/100-250V, C13 to IEC 320-C14 Rack Power Cable H7S AS2U Both Ultrium 7 Data Cartridges 5-Pack H7S ATNZ Both
The following are newly announced features on the specified models of the xSeries 6171 machine type:
Initial/ MES/ Description Model Feature Both/ Number Number Support CSU TS2900 Tape Autoloader w/LTO7 HH SAS S7H Yes IBM TS2900 Tape Autoloader w/LTO7 HH SAS S7H ATNY Initial
The following are features already announced for the 6171 machine type:
Initial/ MES/ Description Model Feature Both/ Number Number Support CSU S7H S7H Yes EMEA Long Leadtime Configurations S7H 1763 Initial Hungary CHW plant 9SH S7H 1764 Initial Guad CHW plant 9KQ S7H 1765 Initial ISTC CHW 9K2 S7H 1766 Initial RTP CHW 9NR S7H 1767 Initial Offload Manufacturing to ISTC S7H 1770 Initial Capacity Scheduling Service S7H 1772 Initial Custom SLA Scheduling Service S7H 1796 Initial Custom Unit Carton Label S7H 2220 Initial Request for a new Vendor Logo Hardware S7H 2247 Initial Request for a Classic RPQ S7H 2248 Initial 2 m SAS/Mini-SAS 1x Cable (host SFF-8470 to target SFF-8088) S7H 5402 Both 6171 Rack Mount Kit S7H 7006 Both Consolidate Shipment S7H 8031 Initial TAA Compliant Order S7H 8067 Initial 2.5 Meter Mini-SAS/Mini-SAS Cable S7H AS0Z Both HD-SAS Cable to Mini-SAS S7H AS10 Initial Mini-SAS to Mini-SAS Cable S7H AS11 Initial 6171 Transparent LTO Encryption S7H AS19 Both 6171 Deskside Covers S7H AS1D Both Ultrium Cleaning Cartridge L1 UCC S7H AS1E Both 6171 Additional Tape Magazine S7H AS1K Both Ultrium 5 Data Cartridges 5-Pack S7H AS23 Both Ultrium 6 Data Cartridges 5-Pack S7H AS24 Both 2.8m, 10A/120V, C13 to NEMA 5-15P (US) Line Cord S7H AS29 Both 2.8m, 10A/230V, C13 to CEE7-VII (Europe) Line Cord S7H AS2A Both 2.8m, 10A/230V, C13 to DK2-5a (Denmark) Line Cord S7H AS2B Both 2.8m, 10A/230V, C13 to BS 1363/A (UK) Line Cord S7H AS2C Both 2.8m, 10A/230V, C13 to SI 32 (Israel) Line Cord S7H AS2D Both 2.8m, 10A/230V, C13 to SEV 1011-S24507 (Sws) Line Cord S7H AS2E Both 2.8m, 10A/230V, C13 to SABS 164 (South Africa) Line Cord S7H AS2F Both 2.8m, 10A/230V, C13 to CEI 23-16 (Italy) Line Cord S7H AS2G Both 2.8m, 10A/230V, C13 to AS/NZS 3112 (Aus/NZ) Line Cord S7H AS2H Both 2.8m, 10A/208V, C13 to NEMA 6-15P (US) Line Cord S7H AS2J Both 2.8m, 10A/220V, C13 to IRAM 2073 (Argentina) Line Cord S7H AS2K Both 2.8m, 10A/220V, C13 to CNS 10917-3 (Taiwan) Line Cord S7H AS2L Both 2.8m, 10A/220V, C13 to GB 2099.1 (China) Line Cord S7H AS2M Both 2.8m, 10A/110V, C13 to CNS 10917-3 (Taiwan) Line Cord S7H AS2N Both 2.8m, 12A/100V, C13 to JIS C-8303 (Japan) Line Cord S7H AS2P Both 2.8m, 12A/220V, C13 to KSC 8305 (S. Korea) Line Cord S7H AS2Q Both 2.8m, 10A/240V, C13 to IS 6538 (India) Line Cord S7H AS2R Both 2.8m, 10A/220V, C13 to NBR 6147 (Brazil) Line Cord S7H AS2T Both Ultrium 7 Data Cartridges 5-Pack S7H ATNZ Both
The following are features already announced for the 6173 machine type:
Initial/ MES/ Description Model Feature Both/ Number Number Support Ultrium 7 Data Cartridges 5-Pack L2U ATNZ Both L4U Both LTO Ultrium 7 Fibre Channel Drive L2U ATP0 Both L4U Both LTO Ultrium 7 Half High SAS Drive Sled L2U ATP1 Both L4U Both LTO Ultrium 7 Half High Fibre Drive Sled L2U ATP2 Both L4U Both
Single Entity Offerings (SEOs)
Part Description Number IBM TS2900 Tape Autoloader w/LTO7 HH SAS 6171S7R IBM TS2270 Tape Drive Model 6160S7E
SEO Description 00WF771 Ultrium 7 Data Cartridges 5-Pack 00WF765 LTO Ultrium 7 Fibre Channel Drive 00WF767 LTO Ultrium 7 Half High SAS Drive Sled 00WF769 LTO Ultrium 7 Half High Fibre Drive Sled
Maintenance charges
For additional information on maintenance and pricing, please contact your Lenovo Sales representative or your Lenovo Business Partner, or call 1-800-426-2255.
For ServiceElect (ESA) maintenance service charges, contact Lenovo Services at 888-426-4343.
Lenovo Services offerings
For all local charges, contact your Lenovo representative, Lenovo Busines Partner, or Lenovo Services.
Lenovo Services for Warranty and Maintenance
Type/Mod Service description SEO MTM 6160-H7S 3 Year Onsite Repair 9x5 Next Business Day 01EG594 675699K 6160-S7E 3 Year Onsite Repair 9x5 Next Business Day 01EG594 675699K 6160-H7S 3 Year Onsite Repair 24x7 4 Hour Response 01EG595 675699M 6160-S7E 3 Year Onsite Repair 24x7 4 Hour Response 01EG595 675699M 6160-H7S 5 Year Onsite Repair 24x7 4 Hour Response 01EG596 675699N 6160-S7E 5 Year Onsite Repair 24x7 4 Hour Response 01EG596 675699N 6160-H7S 3 Year Onsite Repair 9x5 4 Hour Response 01EG597 675699P 6160-S7E 3 Year Onsite Repair 9x5 4 Hour Response 01EG597 675699P 6160-H7S 3 Year Onsite Repair 24x7 2 Hour Response 01EG598 675699Q 6160-S7E 3 Year Onsite Repair 24x7 2 Hour Response 01EG598 675699Q 6160-H7S 5 Year Onsite Repair 24x7 2 Hour Response 01EG599 675699R 6160-S7E 5 Year Onsite Repair 24x7 2 Hour Response 01EG599 675699R 6160-H7S 4 Year Onsite Repair 9x5 Next Business Day 01EG600 675699S 6160-S7E 4 Year Onsite Repair 9x5 Next Business Day 01EG600 675699S 6160-H7S 4 Year Onsite Repair 9x5 4 Hour Response 01EG601 675699T 6160-S7E 4 Year Onsite Repair 9x5 4 Hour Response 01EG601 675699T 6160-H7S 4 Year Onsite Repair 24x7 4 Hour Response 01EG602 675699U 6160-S7E 4 Year Onsite Repair 24x7 4 Hour Response 01EG602 675699U 6160-H7S 5 Year Onsite Repair 9x5 Next Business Day 01EG603 675699V 6160-S7E 5 Year Onsite Repair 9x5 Next Business Day 01EG603 675699V 6160-H7S 5 Year Onsite Repair 9x5 4 Hour Response 01EG604 675699W 6160-S7E 5 Year Onsite Repair 9x5 4 Hour Response 01EG604 675699W 6160-H7S 4 Year Onsite Repair 24x7 2 Hour Response 01EG605 675699X 6160-S7E 4 Year Onsite Repair 24x7 2 Hour Response 01EG605 675699X 6171-S7H 3 Year Onsite Repair 9x5 Next Business Day 01EG614 675699Y 6171-S7R 3 Year Onsite Repair 9x5 Next Business Day 01EG614 675699Y 6171-S7H 3 Year Onsite Repair 24x7 4 Hour Response 01EG615 675699Z 6171-S7R 3 Year Onsite Repair 24x7 4 Hour Response 01EG615 675699Z 6171-S7H 5 Year Onsite Repair 24x7 4 Hour Response 01EG616 67569A0 6171-S7R 5 Year Onsite Repair 24x7 4 Hour Response 01EG616 67569A0 6171-S7H 3 Year Onsite Repair 9x5 4 Hour Response 01EG617 67569A1 6171-S7R 3 Year Onsite Repair 9x5 4 Hour Response 01EG617 67569A1 6171-S7H 3 Year Onsite Repair 24x7 2 Hour Response 01EG618 67569A2 6171-S7R 3 Year Onsite Repair 24x7 2 Hour Response 01EG618 67569A2 6171-S7H 5 Year Onsite Repair 24x7 2 Hour Response 01EG619 67569A3 6171-S7R 5 Year Onsite Repair 24x7 2 Hour Response 01EG619 67569A3 6171-S7H 4 Year Onsite Repair 9x5 Next Business Day 01EG620 67569A4 6171-S7R 4 Year Onsite Repair 9x5 Next Business Day 01EG620 67569A4 6171-S7H 4 Year Onsite Repair 9x5 4 Hour Response 01EG621 67569A5 6171-S7R 4 Year Onsite Repair 9x5 4 Hour Response 01EG621 67569A5 6171-S7H 4 Year Onsite Repair 24x7 4 Hour Response 01EG622 67569A6 6171-S7R 4 Year Onsite Repair 24x7 4 Hour Response 01EG622 67569A6 6171-S7H 5 Year Onsite Repair 9x5 Next Business Day 01EG623 67569A7 6171-S7R 5 Year Onsite Repair 9x5 Next Business Day 01EG623 67569A7 6171-S7H 5 Year Onsite Repair 9x5 4 Hour Response 01EG624 67569A8 6171-S7R 5 Year Onsite Repair 9x5 4 Hour Response 01EG624 67569A8 6171-S7H 4 Year Onsite Repair 24x7 2 Hour Response 01EG625 67569A9 6171-S7R 4 Year Onsite Repair 24x7 2 Hour Response 01EG625 67569A9
Lenovo Services for Post Warranty Maintenance
Type/Mod Service description SEO MTM 6160-H7S 1 Year Onsite Repair 9x5 Next Business Day 01EG606 6756G2S 6160-S7E 1 Year Onsite Repair 9x5 Next Business Day 01EG606 6756G2S 6160-H7S 1 Year Onsite Repair 24x7 4 Hour Response 01EG607 6756G2T 6160-S7E 1 Year Onsite Repair 24x7 4 Hour Response 01EG607 6756G2T 6160-H7S 2 Year Onsite Repair 9x5 Next Business Day 01EG608 6756G2U 6160-S7E 2 Year Onsite Repair 9x5 Next Business Day 01EG608 6756G2U 6160-H7S 2 Year Onsite Repair 24x7 4 Hour Response 01EG609 6756G2V 6160-S7E 2 Year Onsite Repair 24x7 4 Hour Response 01EG609 6756G2V 6160-H7S 1 Year Onsite Repair 9x5 4 Hour Response 01EG610 6756G2W 6160-S7E 1 Year Onsite Repair 9x5 4 Hour Response 01EG610 6756G2W 6160-H7S 1 Year Onsite Repair 24x7 2 Hour Response 01EG611 6756G2X 6160-S7E 1 Year Onsite Repair 24x7 2 Hour Response 01EG611 6756G2X 6160-H7S 2 Year Onsite Repair 9x5 4 Hour Response 01EG612 6756G2Y 6160-S7E 2 Year Onsite Repair 9x5 4 Hour Response 01EG612 6756G2Y 6160-H7S 2 Year Onsite Repair 24x7 2 Hour Response 01EG613 6756G2Z 6160-S7E 2 Year Onsite Repair 24x7 2 Hour Response 01EG613 6756G2Z 6171-S7H 1 Year Onsite Repair 9x5 Next Business Day 01EG626 6756G38 6171-S7R 1 Year Onsite Repair 9x5 Next Business Day 01EG626 6756G38 6171-S7H 1 Year Onsite Repair 24x7 4 Hour Response 01EG627 6756G39 6171-S7R 1 Year Onsite Repair 24x7 4 Hour Response 01EG627 6756G39 6171-S7H 2 Year Onsite Repair 9x5 Next Business Day 01EG628 6756G3A 6171-S7R 2 Year Onsite Repair 9x5 Next Business Day 01EG628 6756G3A 6171-S7H 2 Year Onsite Repair 24x7 4 Hour Response 01EG629 6756G3B 6171-S7R 2 Year Onsite Repair 24x7 4 Hour Response 01EG629 6756G3B 6171-S7H 1 Year Onsite Exchange 9x5 4 Hour Response 01EG630 6756G3C 6171-S7R 1 Year Onsite Exchange 9x5 4 Hour Response 01EG630 6756G3C 6171-S7H 1 Year Onsite Repair 24x7 2 Hour Response 01EG631 6756G3D 6171-S7R 1 Year Onsite Repair 24x7 2 Hour Response 01EG631 6756G3D 6171-S7H 2 Year Onsite Repair 9x5 4 Hour Response 01EG632 6756G3F 6171-S7R 2 Year Onsite Repair 9x5 4 Hour Response 01EG632 6756G3F 6171-S7H 2 Year Onsite Repair 24x7 2 Hour Response 01EG633 6756G3G 6171-S7R 2 Year Onsite Repair 24x7 2 Hour Response 01EG633 6756G3G
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Order now |
To order, contact the Americas Call Centers or your local Lenovo representative, or your Lenovo Business Partner.
To identify your local Lenovo representative or Lenovo Business Partner, call 800-426-4968.
Phone: 800-426-2255 Fax: 800-242-6329 Email: callserv@ca.ibm.com Mail: Teleweb Customer Support ibm.com® Sales Execution Center, Americas Nort 3500 Steeles Ave. East, Tower 3/4 Markham, Ontario Canada L3R 2Z1
Reference: SE001
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Note: Shipments will begin after the planned availability date.
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Terms of use
Information may be changed or updated without notice. Lenovo may also make improvements and/or changes in the products and/or the programs described in this information at any time without notice. Lenovo assumes no responsibility regarding the accuracy of the information that is provided by Lenovo and use of such information is at the recipient's own risk. Information Lenovo publishes on the World Wide Web may contain references or cross references to Lenovo products, programs and services that are not announced or available in your country. Such references do not imply that Lenovo intends to announce such products, programs or services in your country. Consult your local Lenovo business contact for information regarding the products, programs and services which may be available to you. Lenovo's obligations with respect to its products and services are governed solely by the agreements under which they are provided. Additional terms of use are located at