IBM TS2260 Tape Drive Model H6S and IBM TS2360 Tape Drive Model S63 incorporate IBM LTO Ultrium 6 tape drive technology

Lenovo United States Hardware Announcement 114-128
October 1, 2014

ENUS-114-128-LIST_PRICES_2014_10_01.PDF

Table of contents

	Overview		Publications
	Key prerequisites		Technical information
	Planned availability date		Terms and conditions
	Description		Prices
	Product positioning		Order now
	Product number

At a glance

IBM® TS2260 Tape Drive Model H6S is designed to deliver IBM tape reliability and performance at open systems prices. Features of the new Ultrium™ 6 model include:

Specification data transfer rate of up to 160 MB/sec native compared to 140 MB/sec native for Linear Tape-Open™ (LTO™) Ultrium 5
Support for LTO Generation 6 media specification tape cartridge compressed capacity of up to 6.25 TB with 2.5 to 1 compression
The ability to read and write on Ultrium 6 and Ultrium 5 data cartridges, and read Ultrium 4 data cartridges
6 Gbps Serial Attached SCSI (SAS) attachment for Model H6S
Encryption support in the tape drive to work with application managed encryption
19-inch rack mount shelf option to accommodate two TS2260 Tape Drives side by side in the rack using just 2U of rack space
Dual SAS ports per drive to improve availability
IBM Long Term File System (LTFS) Single Drive Edition (SDE) for partitioning support
Half-High drive form factor

IBM TS2360 Tape Drive Model S63 is designed to deliver IBM tape reliability and performance at open systems prices. Features of the new Ultrium 6 model include:

Specification data transfer rate of up to 160 MB/sec native compared to 140 MB/sec native for LTO Ultrium 5
Support for LTO Generation 6 media specification tape cartridge compressed capacity of up to 6.25 TB with 2.5 to 1 compression
The ability to read and write on Ultrium 6 and Ultrium 5 data cartridges, and read Ultrium 4 data cartridges
6 Gbps SAS attachment for Model S63
Encryption support in the tape drive to work with application managed encryption
19-inch rack mount shelf option to accommodate two TS2360 Tape Drives side by side in the rack using just 2U of rack space
Dual SAS ports per drive to improve availability
IBM LTFS SDE for partitioning support
Full-High drive form factor

Overview

IBM TS2260 Tape Drive Model H6S (SEO 6160S6E) and IBM TS2360 Tape Drive Model S63 (SEO 6160S6X) external, stand-alone or rack mountable units are designed to offer high capacity and performance for the midrange systems environment.

TS2260 Model H6S (SEO 6160S6E) incorporates the IBM System Storage® LTO Ultrium 6 Half-High SAS Tape Drive. The TS2260 is designed to support the LTO Generation 6 native data rate performance with up to 160 MB/sec compared to the IBM TS2250 LTO half-high tape drive (Ultrium 5) at up to 140 MB/sec native data transfer rate. The TS2260 tape drive supports the LTO Generation 6 media specifications for LTO tape drive technology. The TS2260 also supports the LTO Generation 6 media specification of a compressed capacity of up to 6.25 TB with 2.5 to 1 compression (up to 2.5 TB native capacity) compared to previous LTO 5 compressed capacity of up to 3.0 TB with 2:1 compression (up to 1.5 TB native capacity) per tape cartridge. The TS2260 can read and write to Ultrium 6 and Ultrium 5 cartridges, and is read compatible with Ultrium 4 cartridges. The Ultrium 6 tape drive is encryption capable and designed to support application-managed encryption.

The TS2260 Model H6S tape drive uses a 6 Gbps dual-port SAS interface for connection to a wide spectrum of system servers. TS2260 attaches to IBM System x® and PC servers.

The following IBM TS2260 Model H6S half-high LTO Ultrium 6 tape drive enhancements are designed to help improve performance, capacity, and reliability:

Native LTO Generation 6 media specification data transfer rate of up to 160 MB/sec
Support for LTO Generation 6 media specification tape cartridge compressed capacity of up to 6.25 TB with 2.5 to 1 compression
6 Gbps SAS attachment support
A 512 MB internal buffer
Application managed encryption support for half-high LTO Generation 6 SAS tape drives
16 KB cartridge memory with Ultrium 6 media
Half-high drive form factor
Two SAS ports per drive to improve availability and attachability
IBM LTFS partitioning support
Better integrated electronics using IBM engineered copper technology

TS2360 Model S63 (SEO 6160S6X) incorporates the IBM System Storage LTO Ultrium 6 Full-High SAS Tape Drive. The TS2360 is designed to support the LTO Generation 6 native data rate performance of up to 160 MB/sec compared to the IBM TS2350 LTO full-high tape drive (Ultrium 5) at up to 140 MB/sec native data transfer rate. The TS2360 tape drive supports the LTO Generation 6 media specifications for LTO tape drive technology. The TS2360 also supports LTO Generation 6 media specification of a compressed capacity of up to 6.25 TB with 2.5 to 1 compression (up to 2.5 TB native capacity) compared to previous LTO 5 compressed capacity of up to 3.0 TB with 2:1 compression (up to 1.5 TB native capacity) per tape cartridge. The TS2360 can read and write to Ultrium 6 and Ultrium 5 cartridges, and is read compatible with Ultrium 4 data cartridges. The Ultrium 6 tape drive is encryption capable and designed to support application-managed encryption.

TS2360 Model S63 tape drive uses a 6 Gbps dual-port SAS interface for connection to a wide spectrum of system servers. The TS2360 attaches to select IBM System x and PC servers.

The following IBM TS2360 Model S63 full-high LTO Ultrium 6 tape drive enhancements are designed to help improve performance, capacity, and reliability:

Native LTO Generation 6 media specification data transfer rate of up to 160 MB/sec
Support for LTO Generation 6 media specification tape cartridge compressed capacity of up to 6.25 TB with 2.5 to 1 compression
6 Gbps SAS attachment support
A 1 GB internal buffer
Application managed encryption support for full-high LTO Generation 6 SAS tape drives
16 KB cartridge memory with Ultrium 6 media
Full-high drive form factor
Two SAS ports per drive to improve availability and attachability
IBM LTFS partitioning support

The enclosure width allows two TS2360 or two TS2260 storage units to be mounted side by side in a 19-inch IBM server Rack Mount Shelf Kit (Feature AS1C; SEO 00NV426), requiring four EIA units (4U) of rack space.

The TS2360 and TS2260 tape drive provides an excellent migration path from digital linear tape (DLT or SDLT), 1/4 in (QIC), 4 mm (DAT), 8 mm, or older LTO generation tape drives.

IBM LTFS SDE software is included with each TS2360 and TS2260, and leverages LTO6 tape partitioning. It is designed to enable a self-describing tape file format and to deliver an easy tape storage and distribution solution without the use of additional database applications. Customers of IBM LTFS software are those who require a standard tape cartridge format at a low cost and will use standalone IBM LTO6 tape drives. IBM LTFS is well-suited for those in the media and entertainment industry, and other fields that need massive data storage on tape for long retention periods, such as banking, scientific research, and government sectors. For further information and list of supported operating systems, refer to the following website

: http://www.ibm.com/tape/ltfs

Key prerequisites

Appropriate levels of host software are required to attach IBM TS2260 and TS2360 tape drives to select IBM System x and PC servers.

Refer to the Technical information section for details.

Planned availability date

October 10, 2014

Description

The IBM TS2260 and IBM TS2360 are external, stand-alone or rack-mountable tape drives containing an LTO Ultrium 6 tape drive designed for the heavy demands of backup tape storage. The TS2260 and TS2360 are supported for SAS attachment to IBM System x and PC servers.

TS2260 Model H6S and TS2360 Model S63 tape drives incorporate sixth-generation IBM LTO Ultrium technology and offer the following improvements over the Ultrium 5 tape drive:

Increased performance: Maximum tape drive throughput native data rate performance is up to 160 MB/sec. Data tracks are written 16 at a time. IBM LTO6 Tape Drives can read and write LTO Ultrium 5 Data Cartridges at Ultrium 5 capacities and rates, and read LTO Ultrium 4 Data Cartridges at Ultrium 4 capacities and rates.
Note: Although the Ultrium 6 Tape Drive provides the capability for excellent tape performance, other components of the system may limit the actual performance achieved. Although the compression technology used in the tape drive can typically double the amount of data that can be stored on the media, the actual degree of compression achieved is highly sensitive to the characteristics of the data being compressed.
Increased tape cartridge capacity: The LTO Generation 6 media specification tape cartridge physical capacity is up to 6.25 TB compressed physical capacity, more than double that of the Ultrium 4 and 5 Data Cartridge. This is achieved by increasing the linear density, track density, and media length. The IBM Ultrium 6 tape itself is an advanced Barium Ferrite tape developed to help provide durability and increased capacity.
Encryption: The LTO Ultrium 6 Tape Drive supports data encryption on the base drive with Ultrium 6 or Ultrium 5 media.
Attachment options: The LTO Ultrium 6 Tape Drive comes with 8 Gbps Fibre Channel dual-ported attachment models for connection to a wide spectrum of open system servers. They are supported on a wide range of environments including select IBM System x servers, and other servers running Linux™, Oracle Solaris, and Microsoft™ Windows™ operating system environments.
WORM media support: LTO Generation 6 with media specification provides up to 2.5 TB native capacity, up to 6.25 TB in compressed mode, and up to 160 Mbps native data rate. IBM 3589 Ultrium 6 WORM Tape Cartridges are designed for archiving and data retention applications, including those applications requiring an audit trail. These cartridges work with the IBM LTO Ultrium 6 Tape Drive to help prevent the alteration or deletion of user data. IBM LTO 6 WORM Tape Cartridges can be ordered through IBM with the following features:
- Prelabeling with the ability to specify a starting volume serial and utilize color coding
- Packaging in individual jewel cases or in bulk
- Cartridge memory, built into every cartridge, enhances functionality and media reliability by storing access history and media performance information for use by the tape drive every time the cartridge is accessed
- Half-inch particle tape with up to 6.25 TB WORM compressed capacity in a single cartridge
Larger internal data buffer: There is a 1 GB internal data buffer in the Ultrium 6 full-high tape drive and a 512 MB internal data buffer in the Ultrium 6 half-high tape drive.
Digital speed matching: The Ultrium 6 Tape Drive is designed to perform dynamic speed matching (at one of fourteen speeds: 160.0, 150.8, 141.5, 132.3, 123.1, 113.8, 104.6, 95.4, 86.2, 76.9, 67.7, 58.5, 49.2 or 40.0 MB/s) to adjust the drive's native data rate as closely as possible to the net host data rate (after data compressibility has been factored out). This helps reduce the number of backhitch repositions and improve throughput performance. Speed matching on Ultrium 6 ranges from 40 to 160 MB/sec versus 40 to 140 MB/sec on Ultrium 5.
Giant Magneto Resistive (GMR) head design: Use of flat lap head technology in GMR heads from Enterprise Tape Drives for Ultrium 6 helps minimize contact, edge damage, debris accumulation, and wear on the tape as it moves over the read/write heads.
Dual-stage 16-channel head skew actuator: The actuator is designed to provide precision head alignment to help support higher track density and improved data integrity. Track following skew actuator supports flangeless tape guide rollers and dynamic skew to enable the head to follow skew tape motion and improve linear actuation.
Power management: The Ultrium 6 Tape Drive power management function is designed to control the drive electronics to be either completely turned off or in a low-power mode when the circuit functions are not needed for drive operation. Improvements specifically in idle mode are improved over Ultrium 5.
IBM LTFS partitioning support: The principal function of the media partitioning is to allow for faster data access by splitting the cartridge into two media partitions. LTFS media partitioning is supported in the TS2260 and TS2360 Tape Drive. WORM media cannot be partitioned.

IBM LTFS software leverages LTO6 tape partitioning. It is designed to enable a self-describing tape file format and to deliver an easy tape storage and distribution solution without the use of additional database applications. Customers of IBM LTFS software are those who require a standard tape cartridge format at a low cost and will use standalone IBM LTO6 tape drives. IBM LTFS is the perfect solution for those in the media and entertainment industry, and other fields that need massive data storage on tape for long retention periods, such as banking, scientific research, and government sectors. For further information and list of supported operating systems, refer to the following website

: http://www.ibm.com/tape/ltfs

IBM maintains the latest levels of tape drive and library device drivers and documentation on the Internet. Utilize the Fix Central download portal by accessing the following website

: http://www.ibm.com/support/fixcentral

There are several menus to navigate to the correct download as follows:

On the first menu item Click Select Product > Product Group > System Storage
Expand Select from System Storage > Tape Systems
Expand Select from Tape systems > Tape drivers and software
Expand Select from Tape drivers and software > user product
Expand Platform > user operating system
Click Continue to view what drivers are available

The IBM Tape Device Drivers Installation and User's Guide can be found at

: http://www-01.ibm.com/support/docview.wss?rs=577&uid=ssg1S7002972

IBM LTO Ultrium features enhanced in the IBM LTO Ultrium 6 tape drive include:

Independent tape loader and threader motors and positive pin retention: These are designed to help improve the reliability of loading and unloading a cartridge, and to retain the pin even if tension is dropped. An independent loader motor, coupled with positive pin retention, is designed to thread the tape with a higher level of reliability.
Graceful dynamic braking: In the event of power failure, reel motors are designed to maintain tension and gradually decelerate instead of stopping abruptly, helping reduce tape breakage, stretching, or loose tape wraps during a sudden power outage.
Servo and track layout technology: There are 2,176 data tracks in Ultrium 6 versus 1,280 data tracks in Ultrium 5. The high-bandwidth servo system features a low-mass servo to help more effectively track servo bands and improve data throughput with damaged media in less-than-optimal shock and vibration environments.
Surface Control Guiding Mechanism: The patented Surface Control Guiding Mechanism from IBM is designed to guide the tape along the tape path in the Ultrium 6, 5, and 4 Tape Drives. This method uses the surface of the tape, rather than the edges, to control tape motion. This helps reduce tape damage (especially to the edges of the tape) and tape debris, which comes from the damaged edges and can accumulate in the head area.
Robust drive components optimized for automation environments: Using some of the most robust components available, such as an all metal clutch, steel ball bearings in loader, robust leader block design, and a single circuit card, helps to enhance reliability and prolong the life of drives.
Adaptive read equalization: This feature is designed to automatically compensate for dynamic changes in readback signal response.
Dynamic amplitude asymmetry compensation: This feature optimizes readback signals for linear readback response from MR read head transducers.
Separate writing of multiple filemarks: Separate writing of multiple filemarks is designed to cause any write command of two or more filemarks to cause a separate data set to be written containing all filemarks after the first. This feature helps improve performance if a subsequent append overwrites somewhere after the first filemark. A write of multiple filemarks typically indicates a point where an append operation might occur after the first of these filemarks, and this change helps prevent having to rewrite datasets containing customer data and the first filemark, if such an append occurs.
LTO Data Compression (LTO-DC): The Ultrium 6 uses LTO-DC, which is an implementation of a Lempel-Ziv class 1 (LZ-1) data compression algorithm. LTO-DC is an extension of Adaptive Lossless Data Compression (ALDC) and an improvement over previous IBM lossless compression algorithms. Scheme-Swapping compression, patented by IBM, is designed to look ahead at incoming data and determine the most efficient storage method (either ALDC or pass-thru mode) to help provide optimal data compression and increase data throughput. The compression ratio for LTO Ultrium 6 is 2.5 to 1.
LTO Cartridge Memory (LTO-CM): Contained within the LTO Ultrium data cartridge is the LTO-CM, which is a passive, contactless silicon storage device that is a physical part of the cartridge. The LTO-CM is designed to hold information about that specific cartridge, the media in the cartridge, and the data on the media. The storage capacity of the Generation 6 LTO-CM is 16320 bytes, double the capacity of Generation 5 and 4 LTO-CM 8160 bytes. Communication between the drive and the LTO-CM is through a low-level RF field transmitted by the drive to the cartridge.
Statistical Analysis and Reporting System (SARS): The Ultrium 6 Tape Drive uses SARS to help isolate failures between media and hardware. SARS uses the cartridge performance history saved in the CM module and the drive performance history kept in the drive flash EEPROM to help determine the most likely cause of failure. SARS is designed to cause the drive to request a cleaner tape, to mark the media as degraded, and to indicate that the hardware has degraded.
Highly integrated electronics using IBM-engineered copper technology: This technology is designed to reduce the total number of components in the drive, help lower chip temperatures, and reduce power requirements to deliver a more reliable drive. The sixth-generation drive electronics are designed to provide error correction of soft errors in the memory arrays in data and control paths.

Ultrium 6 Data Cartridge

The TS2260 and TS2360 tape drives support the LTO Generation 6 media specification of 6.25 TB with 2.5 to 1 compression for LTO Generation 6 tape cartridges and 3.0 TB compressed for previous Ultrium 5 cartridges. The TS2260 and TS2360 can read and write to Ultrium 6 and Ultrium 5 cartridges, and is read compatible with Ultrium 4 cartridges.

IBM LTO 6 data cartridges can be ordered as option features.

These cartridges have been designed to provide several enhancements over previous tape technologies. They are designed to work with tape drives that have increased tape speeds and high-density data recording. The case is specially designed for use in automated libraries and for repeated, unattended handling. The tape itself is an advanced metal particle tape developed for durability and capacity.

The TS2260 and TS2360 also offer IBM LTFS partitioning support which enables data to be written individually on media without affecting data on another partition. LTFS SDE is included with each TS2260 and TS2360.

With support for IBM LTO Ultrium-format tape data cartridges, the TS2260 and TS2360 tape drives provide an excellent migration path from digital linear tape (DLT or SDLT), 1/4 in (QIC), 4 mm (DAT), 8 mm, or older LTO generation tape drives. It can be a cost-effective solution for backup, save-and-restore, and archiving functions as the entry point for the family of IBM Ultrium tape products.

Accessibility by people with disabilities

A US Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at

: http://www.ibm.com/able/product_accessibility/index.html

Product positioning

As you compare competitive tape solutions, consider:

Capacity and performance requirements
Data integrity, reliability, and availability
Data security and encryption
LTFS data partitioning and formatting
Storage usage and application requirements
Affordability
Loyalty to legacy or existing tape formats
Work environment where space is limited

IBM TS2260 and TS2360 tape drives and software applications are designed to address these requirements and deliver a functionally rich tape storage solution incorporating LTO Ultrium 6 tape drive technology.

TS2260 Tape Drive Model H6S and TS2360 Tape Drive Model S63 are excellent choices if you use tape drives that require larger-capacity or higher-performance tape backup. TS2260 and TS2360, entry offerings for the family of IBM Ultrium Tape products, are the answer to growing storage requirements and shrinking backup windows.

The TS2260 and TS2360 tape drives are excellent tape storage solutions if you use digital linear tape drives or require high-performance tape backup. In addition to reading and writing on IBM LTO Ultrium 5 or 6 tape cartridges, the TS2260 and TS2360 tape drives provide an excellent functional alternative to DLT/SDLT, 1/4 in, 4 mm, 8 mm, or older LTO generation tape drives.

For capacity requirements greater than 6.25 TB (compressed) and for incorporating LTO Ultrium technology, the IBM System Storage TS2900 Tape Autoloader or IBM System Storage TS3100 or TS3200 Tape Library should be considered.

Product number

                                       Machine          SEO/Part
Description                            type     Model   number

IBM TS2260 Tape Drive Model H6S                         6160S6E
IBM TS2360 Tape Drive Model S63                         6160S6X

The following are newly announced features on the specified models of the IBM TS2260 Tape Drive and IBM TS2360 Tape Drive 6160 machine type:

Description                                        MT    Model   Feature

IBM TS2260 Tape Drive Model H6S                    6160  H6S
IBM TS2360 Tape Drive Model S63                    6160  S63
2 m SAS/Mini-SAS 1x Cable (host SFF-8470 to target
SFF-8088)                                          6160  H6S     5402
                                                         S63
2.5 Meter Mini-SAS/Mini-SAS Cable                  6160  H6S     AS0Z
                                                         S63
HD-SAS Cable to Mini-SAS                           6160  H6S     AS10
                                                         S63
Y SAS HD to Mini-SAS Cable                         6160  H6S     AS12
                                                         S63
6160 Rack Mount Shelf                              6160  H6S     AS1C
                                                         S63
Ultrium Cleaning Cartridge L1 UCC                  6160  H6S     AS1E
                                                         S63
Ultrium 4 Data Cartridges 5-Pack                   6160  H6S     AS22
                                                         S63
Ultrium 5 Data Cartridges 5-Pack                   6160  H6S     AS23
                                                         S63
Ultrium 6 Data Cartridges 5-Pack                   6160  H6S     AS24
                                                         S63
2.8m, 10A/120V, C13 to NEMA 5-15P (US) Line Cord   6160  H6S     AS29
                                                         S63
2.8m, 10A/230V, C13 to CEE7-VII (Europe) Line Cord 6160  H6S     AS2A
                                                         S63
2.8m, 10A/230V, C13 to DK2-5a (Denmark) Line Cord  6160  H6S     AS2B
                                                         S63
2.8m, 10A/230V, C13 to BS 1363/A (UK) Line Cord    6160  H6S     AS2C
                                                         S63
2.8m, 10A/230V, C13 to SI 32 (Israel) Line Cord    6160  H6S     AS2D
                                                         S63
2.8m, 10A/230V, C13 to SEV 1011-S24507 (Sws) Line
Cord                                               6160  H6S     AS2E
                                                         S63
2.8m, 10A/230V, C13 to SABS 164 (South Africa)
Line Cord                                          6160  H6S     AS2F
                                                         S63
2.8m, 10A/230V, C13 to CEI 23-16 (Italy) Line Cord 6160  H6S     AS2G
                                                         S63
2.8m, 10A/230V, C13 to AS/NZS 3112 (Aus/NZ) Line
Cord                                               6160  H6S     AS2H
                                                         S63
2.8m, 10A/208V, C13 to NEMA 6-15P (US) Line Cord   6160  H6S     AS2J
                                                         S63
2.8m, 10A/220V, C13 to IRAM 2073 (Argentina) Line
Cord                                               6160  H6S     AS2K
                                                         S63
2.8m, 10A/220V, C13 to CNS 10917-3 (Taiwan) Line
Cord                                               6160  H6S     AS2L
                                                         S63
2.8m, 10A/220V, C13 to GB 2099.1 (China) Line Cord 6160  H6S     AS2M
                                                         S63
2.8m, 10A/110V, C13 to CNS 10917-3 (Taiwan) Line
Cord                                               6160  H6S     AS2N
                                                         S63
2.8m, 12A/100V, C13 to JIS C-8303 (Japan) Line
Cord                                               6160  H6S     AS2P
                                                         S63
2.8m, 12A/220V, C13 to KSC 8305 (S. Korea) Line
Cord                                               6160  H6S     AS2Q
                                                         S63
2.8m, 10A/240V, C13 to IS 6538 (India) Line Cord   6160  H6S     AS2R
                                                         S63
2.8m, 10A/220V, C13 to NBR 6147 (Brazil) Line Cord 6160  H6S     AS2T
                                                         S63
2.8m, 10A/100-250V, C13 to IEC 320-C14 Rack Power
Cable                                              6160  H6S     AS2U
                                                         S63
EMEA Long Leadtime Config                          6160  H6S     1763
                                                         S63
Hungary CHW plant 9SH                              6160  H6S     1764
                                                         S63
Guad CHW plant 9KQ                                 6160  H6S     1765
                                                         S63
ISTC CHW 9K2                                       6160  H6S     1766
                                                         S63
RTP CHW 9NR                                        6160  H6S     1767
                                                         S63
Offload Manufacturing to ISTC                      6160  H6S     1770
                                                         S63
Capacity Scheduling Service                        6160  H6S     1772
                                                         S63
Custom SLA Sched Service                           6160  H6S     1796
                                                         S63
Consolidate Shipment                               6160  H6S     8031
                                                         S63
TAA Compliant Order                                6160  H6S     8067
                                                         S63
Request for a Classic RPQ                          6160  H6S     2248
                                                         S63
Custom Unit Carton Label                           6160  H6S     2220
                                                         S63
Vendor Logo Hardware                               6160  H6S     2247
                                                         S63
IBM TS2260 Tape Drive Model H6S                    6160  H6S     AS5P
IBM TS2360 Tape Drive Model S63                    6160  S63     AS5Q

Single Entity Offerings (SEO)

                                                        SEO
Description                                             number

IBM TS2260 Tape Drive Model H6S                         6160S6E
IBM TS2360 Tape Drive Model S63                         6160S6X

Business Partner information

If you are a Direct Reseller - System Reseller acquiring products from IBM, you may link directly to Business Partner information for this announcement. A PartnerWorld ID and password are required (use IBM ID).

: https://www.ibm.com/partnerworld/mem/sla.jsp?num=114-128

Publications

The following publication is shipped with the product. Additional copies are available.

                                    Order
Title                               number
 
IBM System Storage TS2260 Tape      GA32-2226-00
 Drive Model H6S Setup, Operator,
 and Service Guide

The following publication is shipped with the product. Additional copies are available.

                                    Order
Title                               number
 
IBM System Storage TS2360 Tape      GA32-2228-00
 Drive Model S63 Setup, Operator,
 and Service Guide

The following publications are available. To order, contact your local Lenovo representative.

                                      Order
Title                                 number
 
IBM System Storage TS2260 Tape        GA32-2226-00
 Drive Model H6S Setup, Operator,
 and Service Guide
 
IBM System Storage TS2260 Tape        GC27-2276-02
 Drive Model H6S Quick
 Reference (English)
 
IBM Tape Device Driver                GC27-2130-13
 Installation and User's Guide
 (English)
 
IBM Tape Device Driver                GA32-0566-06
 Programming Reference (English)

                                      Order
Title                                 number
 
IBM System Storage TS2360 Tape        GA32-2228-00
 Drive Model S63 Setup, Operator,
 and Service Guide
 
IBM System Storage TS2360 Tape        GC27-2278-01
 Drive Model S63 Quick
 Reference (English)
 
IBM Tape Device Driver                GC27-2130-13
 Installation and User's Guide
 (English)
 
IBM Tape Device Driver                GA32-0566-06
 Programming Reference (English)

These publications are also available at

: http://www-05.ibm.com/e-business/linkweb/publications/servlet/pbi.wss

Click on country, then enter publication number.

Note: All new IBM tape device drivers will only be posted to the web through the Fix Central download portal.

IBM maintains the latest levels of System Storage tape drive and library device drivers and documentation on the Internet. Utilize the Fix Central download portal by accessing the following website

: http://www.ibm.com/support/fixcentral

There are several menus to navigate to the correct download as follows:

On the first menu item Click Select Product > Product Group > System Storage
Expand Select from System Storage > Tape Systems
Expand Select from Tape systems > Tape drivers and software
Expand Select from Tape drivers and software > user product
Expand Platform > user operating system
Click Continue to view what drivers are available

The IBM Tape Device Drivers Installation and User's Guide can be found at

: http://www-01.ibm.com/support/docview.wss?rs=577&uid=ssg1S7002972

IBM Knowledge Center provides you with a single information center where you can access product documentation for IBM systems hardware, operating systems, and server software. Through a consistent framework, you can efficiently find information and personalize your access. IBM Knowledge Center is located at

: http://www.ibm.com/support/knowledgecenter/

Technical information

Specified operating environment

Physical specifications

6160-H6S

Width: 213 mm (8.4 in.)
Depth: 332 mm (13.1 in.)
Height: 58 mm (2.3 in.)
Weight: 4.3 kg (9.40 lb.)

6160-S63

Width: 213 mm (8.4 in.)
Depth: 332 mm (13.1 in.)
Height: 109 mm (4.3 in.)
Weight: 6.3 kg (13.84 lb.)

To assure installability and serviceability in non-IBM industry-standard racks, review the installation planning information for any product-specific installation requirements.

Operating environment

Temperature: 10°C to 38°C (50°F to 100°F)
Relative humidity: 20 to 80 percent
Wet bulb (caloric value): 26°C (78.8°F)
Electrical power: 0.21 kVA 1.0 amps at 100 V ac, 0.5 amps at 240 V ac

Homologation

This product is not certified for direct connection by any means whatsoever to interfaces of public telecommunications networks. Certification may be required by law prior to making any such connection.

Hardware requirements

The TS2260 and TS2360 tape drives come with raven black covers. TS2260 Model H6S and TS2360 Model S63 use a SAS interface. The TS2260 and TS2360 tape drives can be attached to IBM System x and non-IBM servers that support those interface specifications. A current list of supported open system configurations is available from the following website

: http://www-1.ibm.com/storage/tape/lto

On menu item Click Select the model > Product details
Click Learn more > Interoperability matrix
Click Learn more > Independent Software Vendor (ISV) matrix for LTO

A power cord option number, if applicable, should also be specified.

Cables: For TS2260 Model H6S and TS2360 Model S63, a SAS cable is required to attach a TS2260 or TS2360 tape drive to host a SAS adapter.

SAS/Min-SAS cables provide attachment from HBA with SFF-8470 to the TS2260 Ultrium 6 SAS drive with SFF-8088
Mini-SAS/Mini-SAS cables provide attachment from HBA with SFF-8088 SAS/Mini-SAS external cable to the TS2260 or TS2360 Ultrium 6 SAS drive with SFF-8088.

At least one SAS cable should be specified on the initial plant order.

The following cable options are available for SAS attachment:

Feature #5402 (SEO 00NA007) - 2.0 m SAS/Mini-SAS Cable (from HBA with SFF-8470 to drive with SFF-8088)
Feature #AS0Z (SEO 00NA009) - 2.0 m Mini-SAS/Mini-SAS Cable (from HBA with SFF-8088 to drive with SFF-8088)

Refer to the Special Features section of the tape drive sales manual for detailed descriptions of these features.

Software requirements

Security Storage Manager, BRMS, and other compatible software offerings provide storage and tape management software for the 6160, TS2260, and TS2360 family of products. Supporting software and applications must be obtained separately from IBM, IBM Business Partners, or independent software vendors (ISVs). A list of compatible software is available from your local Lenovo representative or at

: http://www-1.ibm.com/storage/tape/lto

Click Select model > Product details
Click Learn more > Interoperability matrix
Click Learn more > Independent Software Vendor (ISV) matrix

IBM continues to work together with the ISVs to support the IBM LTO Ultrium tape drives, TS2260, and TS2360 family of products. Individual application vendors should be contacted for specific information and availability dates.

IBM maintains the latest levels of System Storage tape drive and library device drivers and documentation on the Internet. Utilize the Fix Central download portal by accessing the following website

: http://www.ibm.com/support/fixcentral

There are several menus to navigate to the correct download as follows:

On the first menu item Click Select Product > Product Group > System Storage
Expand Select from System Storage > Tape Systems
Expand Select from Tape systems > Tape drivers and software
Expand Select from Tape drivers and software > user product
Expand Platform > user operating system
Click Continue to view what drivers are available

The IBM Tape Device Drivers Installation and User's Guide can be found at

: http://www-01.ibm.com/support/docview.wss?rs=577&uid=ssg1S7002972

Compatibility

The IBM LTO Ultrium 6 tape drive can read and write IBM LTO 6 and 5 data cartridges and read IBM LTO Ultrium 4 data cartridges. The LTO Generation 6 media specification of 6.25 TB compressed data cartridges can only be used on the IBM LTO Ultrium 6 tape drives.

Limitations

SAS cable lengths are limited to 5.5 m (18 ft).

Installing more than one TS2260 or TS2360 tape drive on a SAS bus may impact tape drive or system performance. Intermixing of other SAS devices on the same bus as the TS2260 or TS2360 may also impact performance of those devices.

Although multiple systems may be attached to a tape drive, the systems cannot use the drive simultaneously.

While the compression technology can increase the amount of data stored on the media, the actual degree of compression achieved is highly sensitive to the characteristics of the data being compressed.

Planning information

Customer responsibilities

Physical planning is a customer responsibility. Detailed planning information is in the IBM System Storage TS2260 Tape Drive Model H6S Setup, Operator, and Service Guide (GC27-2103), and IBM System Storage TS2360 Tape Drive Model S63 Setup, Operator, and Service Guide (GC27-2277). The TS2260 and TS2360 tape drives are designated as a customer setup unit (CSU). It is the customers' responsibility to install the unit. Customers are responsible for obtaining the appropriate SAS adapters, cables, and interposers (if required) for system attachment. Customers are also responsible for ordering media. For optimum performance, the customer must obtain the latest level of firmware prior to installing the unit. Customers can download the latest level of firmware from the LTO website

: http://www.ibm.com/storage/lto

You are responsible for downloading or obtaining from IBM, and installing designated Machine Code (microcode, basic input/output system code (called BIOS), utility programs, device drivers, and diagnostics delivered with an IBM machine) and other software updates in a timely manner from an IBM Internet website or from other electronic media, and following the instructions that IBM provides. You may request Lenovo to install Machine Code changes; however, you may be charged for that service.

Cable orders

A SAS cable is required to attach a TS2260 Model H6S or TS2360 Model S63 tape drive to host a SAS adapter.

SAS/Min-SAS cables provide attachment from an HBA with SFF-8470 to the TS2260 or TS2360 Ultrium 6 SAS drive with SFF-8088
Mini-SAS/Mini-SAS cables provide attachment from an HBA with SFF-8088 SAS/Mini-SAS external cable to the TS2260 or TS2360 Ultrium 6 SAS drive with SFF-8088

At least one SAS cable should be specified on the initial plant order.

The following cable options are available for SAS attachment:

Feature #5402 (SEO 00NA007) - 2.0M SAS/Mini-SAS Cable (from HBA with SFF-8470 to drive with SFF-8088)
Feature #AS0Z (SEO 00NA009) - 2.0M Mini-SAS/Mini-SAS Cable (from HBA with SFF-8088 to drive with SFF-8088)

Refer to the Specify or Special Features section of the 6160 Sales Manual for a detailed description of the cables available.

Installability

Installation time for the TS2260 or TS2360 tape drive is approximately 0.5 to 0.7 hours.

Packaging

                                                               Number of
Product              Shipment group                            boxes
 
6160                 TS2260 with Tape Drive                    1
                      (6160 Model H6S, SEO 6160S6E)
                     Power cord option (ordered separately)
                     One cleaning cartridge
                     Documentation CD that includes:
                      - IBM System Storage TS2260 Model
                         H6S Tape Drive Setup, Operator,
                         and Service Guide
                      - IBM System Storage TS2260
                         Statement of Limited Warranty
                      - IBM Translated Safety Notices
                     Documentation kit that includes:
                      - License Agreement
                      - IBM System Storage TS2260
                         Statement of Limited Warranty
                      - IBM System Storage TS2260
                         Model H6S Quick Reference
                      - CD pointer document
                      - Device Driver pointer document
                      - Compliance document
                     LTFS Single Drive Edition (SDE) software CD

                                                               Number of
Product              Shipment group                            boxes
 
6160                 TS2360 with Tape Drive                    1
                      (6160 Model S63, SEO 6160S6X)
                     Power cord option (ordered separately)
                     One cleaning cartridge
                     Documentation CD that includes:
                      - IBM System Storage TS2360 Model
                         S63 Tape Drive Setup, Operator,
                         and Service Guide
                      - IBM System Storage TS2360
                         Statement of Limited Warranty
                      - IBM Translated Safety Notices
                     Documentation kit that includes:
                      - License Agreement
                      - IBM System Storage TS2360
                         Statement of Limited Warranty
                      - IBM System Storage TS2360
                         Model S63 Quick Reference
                      - CD pointer document
                      - Device Driver pointer document
                      - Compliance document
                     LTFS Single Drive Edition (SDE) software CD

Security, auditability, and control

This product uses the security and auditability features of the host hardware, host software, and application software.

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communications facilities.

Terms and conditions

Volume Orders

Lenovo Financial Services

We are dedicated to delivering a positive finance experience for customers like you who want to maximize your purchase power by obtaining the technology you need today, protect against technology obsolescence, and preserve your capital for other uses.

We work with businesses, nonprofit organizations, governments and educational institutions to finance their entire technology solution (e.g. hardware, software and services) from Lenovo and other leading manufacturers and resellers. We focus on making it easy to do business with us and providing customers with a positive experience. Contact your Lenovo sales representative or visit

: http://www.lenovoFS.com

Products - terms and conditions

To obtain copies of the Lenovo Statement of Limited Warranty, contact your reseller or Lenovo.

In the United States write to:

: Warranty Information; 1009 Think Place B1/4B23; Morrisville, NC 27560; Attn: Lenovo Services

Warranty period

Three years, IBM Ultrium media is warranted separately

A Lenovo part or feature installed during the initial installation of a Lenovo machine is subject to a full warranty effective on the date of installation of the machine. A Lenovo part or feature which replaces a previously installed part or feature assumes the remainder of the warranty period for the replaced part or feature. A Lenovo part or feature added to a machine without replacing a previously installed part or feature is subject to a full warranty effective on its date of installation. Unless specified otherwise, the warranty period, type of warranty service, and service level of a part or feature is the same as the machine it is installed.

Warranty service

If required, Lenovo provides repair or exchange service, depending on the type of warranty service specified below for the machine. Lenovo will attempt to resolve your problem over the telephone or electronically. Certain machines contain remote support capabilities for direct problem reporting, remote problem determination, and resolution with Lenovo. You must follow the problem determination and resolution procedures that Lenovo specifies. Scheduling of service will depend upon the time of your call, machine technology and availability of parts. Service levels are response-time objectives and are not guaranteed. The specified level of warranty service may not be available in all worldwide locations. Additional charges may apply outside Lenovo's normal service area. Contact your local Lenovo representative or your reseller for country- and location-specific information.

The type of service is Customer Replaceable Unit (for example, keyboard, mouse, speaker, memory, or hard disk drive) Service and On-site Service.

Customer Replaceable Unit (CRU) Service

Lenovo provides a replacement CRU to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from Lenovo at any time on your request. A CRU is designated as being either a Tier 1 (mandatory) or a Tier 2 (optional) CRU. Installation of Tier 1 CRUs, as specified in this announcement, is your responsibility. If Lenovo installs a Tier 1 CRU at your request, you will be charged for the installation. You may install a Tier 2 CRU yourself or request Lenovo to install it, at no additional charge, under the type of warranty service designated for your Machine.

Based upon availability, a CRU will be shipped for next business day (NBD) delivery. Lenovo specifies in the materials shipped with a replacement CRU whether a defective CRU must be returned to Lenovo. When return is required, return instructions and a container are shipped with the replacement CRU, and you may be charged for the replacement CRU if Lenovo does not receive the defective CRU within 15 days of your receipt of the replacement.

The following parts or features have been designated as Tier 1 CRUs:

The complete IBM TS2260 tape drive with enclosure
The complete IBM TS2360 tape drive with enclosure
External 2.0 m SAS Cables

On-site Service

At Lenovo's discretion you will receive CRU service or Lenovo or your reseller will repair the failing machine at your location and verify its operation. If required, On-site Repair is provided, 9 hours per day, Monday through Friday excluding holidays, NBD response. You must provide a suitable working area to allow disassembly and reassembly of the Lenovo machine. The area must be clean, well lit, and suitable for the purpose. On-site Service is not available in all countries, and some countries have kilometer or mileage limitations from an Lenovo service center. In those locations where On-site Service is not available, the normal in-country service delivery is used.

Call Lenovo to assist with problem isolation for hardware to determine if warranty service is required. Telephone support may be subject to additional charges, even during the limited warranty period.

Calls must be received by 5:00 p.m. local time in order to qualify for NBD service.

International Warranty Service

International Warranty Service (IWS) is available in selected countries or regions.

The warranty service type and service level provided in the servicing country may be different from that provided in the country in which the machine was purchased.

Under IWS, warranty service will be provided with the prevailing warranty service type and service level available for the IWS-eligible machine type in the servicing country, and the warranty period observed will be that of the country in which the machine was purchased.

To determine the eligibility of your machine and to view a list of countries where service is available, visit:

: http://www-947.ibm.com/support/entry/portal/docdisplay?lndocid=GCOR-3FBJK2

Licensing

Programs included with this product are licensed under the terms and conditions of the License Agreements that are shipped with the system.

Maintenance services

Lenovo Services

Lenovo Services provide hardware warranty service upgrades, maintenance, and selected support services in one agreement.

Warranty service upgrade

During the warranty period, a warranty service upgrade provides an enhanced level of On-site Service for an additional charge. A warranty service upgrade must be purchased during the warranty period and is for a fixed term (duration). It is not refundable or transferable and may not be prorated. If required, Lenovo will provide the warranty service upgrade enhanced level of On-site Service acquired by the customer. Service levels are response-time objectives and are not guaranteed.

Lenovo will attempt to resolve your problem over the telephone or electronically by access to an Lenovo website. You must follow the problem determination and resolution procedures that Lenovo specifies. Following problem determination, if Lenovo determines On-site Service is required, scheduling of service will depend upon the time of your call, machine technology and redundancy, and availability of parts.

CRUs will be provided as part of the machine's standard warranty CRU Service.

Maintenance service

If required, Lenovo provides repair or exchange service, depending on the type of maintenance service specified below for the machine. Lenovo will attempt to resolve your problem over the telephone or electronically by access to a Lenovo website. You must follow the problem determination and resolution procedures that Lenovo specifies. Scheduling of service will depend upon the time of your call, machine technology and availability of parts. Service levels are response-time objectives and are not guaranteed.

CRU Service

If your problem can be resolved with a CRU (for example, keyboard, mouse, speaker, memory, or hard disk drive), Lenovo will ship the CRU to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from Lenovo at any time on your request.

Lenovo specifies in the materials shipped with a replacement CRU whether a defective CRU must be returned to Lenovo. When return is required, return instructions and a container are shipped with the replacement CRU, and you may be charged for the replacement CRU if Lenovo does not receive the defective CRU within 15 days of your receipt of the replacement.

On-site Service

Lenovo will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the Lenovo machine. The area must be clean, well lit, and suitable for the purpose.

See the Prices section for specific offerings.

Maintenance service (ICA)

Maintenance services are available for ICA legacy contracts.

Alternative service (warranty service upgrades)

Lenovo will attempt to resolve your problem over the telephone or electronically by access to a Lenovo website. You must follow the problem determination and resolution procedures that Lenovo specifies. Scheduling of service will depend upon the time of your call, machine technology and availability of parts.

A CRU will be provided as part of the machine's standard warranty CRU Service except that you may install a Tier 1 CRU yourself or request Lenovo to install it, at no additional charge, under the type of warranty service specified below, On-site Service.

Maintenance service

CRU Service

Non-Lenovo parts support

Warranty service

Lenovo is now shipping machines with selected non-Lenovo parts that contain a Lenovo field replaceable unit (FRU) part number label. These parts are to be serviced during the Lenovo machine warranty period. Lenovo is covering the service on these selected non-Lenovo parts as an accommodation to its customers, and normal warranty service procedures for the Lenovo machine apply.

Warranty service upgrades and maintenance services

Under certain conditions, Lenovo repairs selected non-Lenovo parts at no additional charge for machines that are covered under warranty service upgrades or maintenance services.

Lenovo Service provides hardware problem determination on non-Lenovo parts (for example, adapter cards, PCMCIA cards, disk drives, or memory) installed within Lenovo machines covered under warranty service upgrades or maintenance services and provides the labor to replace the failing parts at no additional charge.

If Lenovo has a Technical Service Agreement with the manufacturer of the failing part, or if the failing part is an accommodations part (a part with an Lenovo FRU label), Lenovo may also source and replace the failing part at no additional charge. For all other non-Lenovo parts, customers are responsible for sourcing the parts. Installation labor is provided at no additional charge, if the machine is covered under a warranty service upgrade or a maintenance service.

To obtain copies of the Lenovo Statement of Limited Warranty, contact your reseller or Lenovo.

In the United States write to:

: Warranty Information; 1009 Think Place; B1/4B23; Morrisville, NC 27560; Attn: Lenovo Services

Warranty period

Three years, IBM Ultrium media is warranted separately

Warranty service

If required, Lenovo provides repair or exchange service, depending on the type of warranty service specified below for the machine. Lenovo will attempt to resolve your problem over the telephone or electronically by access to a Lenovo website. You must follow the problem determination and resolution procedures that Lenovo specifies. Scheduling of service will depend upon the time of your call, machine technology and redundancy, and availability of parts. Service levels are response-time objectives and are not guaranteed. The specified level of warranty service may not be available in all worldwide locations. Additional charges may apply outside Lenovo's normal service area. Contact your local Lenovo representative or your reseller for country- and location-specific information.

Customer Replaceable Unit (CRU) Service

Lenovo provides a replacement CRU (for example, keyboard, mouse, speaker, memory, or hard disk drive) to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from Lenovo at any time on your request. Installation of Tier 1 CRUs, as specified in this announcement, is your responsibility. If Lenovo installs a Tier 1 CRU, at your request, you will be charged for the installation.

The following parts have been designated as Tier 1 CRUs:

The complete IBM TS2260 tape drive with enclosure
The complete IBM TS2360 tape drive with enclosure
External 2.0 m SAS Cables

Call Lenovo to assist with problem isolation for hardware to determine if warranty service is required.

Calls must be received by 5:00 p.m. local time in order to qualify for NBD service.

International Warranty Service

International Warranty Service (IWS) is available in selected countries or regions.

The warranty service type and service level provided in the servicing country may be different from that provided in the country in which the machine was purchased.

To determine the eligibility of your machine and to view a list of countries where service is available, visit:

: http://www-947.ibm.com/support/entry/portal/docdisplay?lndocid=GCOR-3FBJK2

Licensing

Programs included with this product are licensed under the terms and conditions of the License Agreements that are shipped with the system.

Maintenance services

Lenovo Services

Lenovo Services provide hardware warranty service upgrades, maintenance, and selected support services in one agreement.

Warranty service upgrade

Not available.

Maintenance service

CRU Service

On-site Service

Lenovo will exchange the failing Machine at your location and verify its operation. You must provide suitable working area to allow disassembly and reassembly of the Lenovo machine. The area must be clean, well lit, and suitable for the purpose.

See the Prices section for specific offerings.

Maintenance service (ICA)

Maintenance services are available for ICA legacy contracts.

Maintenance service

If required, Lenovo provides repair or exchange service, depending on the type of maintenance service specified below for the machine. Lenovo will attempt to resolve your problem over the telephone or electronically by access to a Lenovo website. You must follow the problem determination and resolution procedures that Lenovo specifies. Scheduling of service will depend upon the time of your call, machine technology and redundancy, and availability of parts. Service levels are response-time objectives and are not guaranteed.

CRU Service

On-site Service

Lenovo will exchange the failing Machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the Lenovo machine. The area must be clean, well lit, and suitable for the purpose.

See the Prices section for specific offerings.

Non-Lenovo parts support

Warranty service

Warranty service upgrades and maintenance services

Under certain conditions, Lenovo repairs selected non-Lenovo parts at no additional charge for machines that are covered under warranty service upgrades or maintenance services.

If Lenovo has a Technical Service Agreement with the manufacturer of the failing part, or if the failing part is an accommodations part (a part with a Lenovo FRU label), Lenovo may also source and replace the failing part at no additional charge. For all other non-Lenovo parts, customers are responsible for sourcing the parts. Installation labor is provided at no additional charge, if the machine is covered under a warranty service upgrade or a maintenance service.

To obtain copies of the Lenovo Statement of Limited Warranty, contact your reseller or Lenovo.

In the United States write to:

: Warranty Information; 1009 Think Place; B1/4B23; Morrisville, NC 27560; Attn: Lenovo Services

Warranty period

Three years, IBM Ultrium media is warranted separately

Warranty service

If required, Lenovo provides exchange service for the machine. Lenovo will attempt to resolve your problem over the telephone or electronically by access to a Lenovo website. You must follow the problem determination and resolution procedures that Lenovo specifies. Scheduling of service will depend upon the time of your call, machine technology and redundancy, and availability of parts. Service levels are response-time objectives and are not guaranteed. The specified level of warranty service may not be available in all worldwide locations. Additional charges may apply outside Lenovo's normal service area. Contact your local Lenovo representative or your reseller for country- and location-specific information.

CRU and Machine Exchange service

At Lenovo's discretion you will receive specified CRU service, or Lenovo will initiate shipment of a replacement machine to your location. You are responsible for its installation and verification of operation. You must pack the failed machine into the shipping container that contained the replacement machine and return the failed machine to Lenovo. Transportation charges, both ways, are paid by Lenovo. You may be charged for the replacement machine if Lenovo does not receive the failed machine within 15 days of your receipt of the replacement.

Call Lenovo to assist with problem isolation for hardware to determine if warranty service is required.

International Warranty Service

International Warranty Service (IWS) is available in selected countries or regions.

The warranty service type and service level provided in the servicing country may be different from that provided in the country in which the machine was purchased.

To determine the eligibility of your machine and to view a list of countries where service is available, visit:

: http://www-947.ibm.com/support/entry/portal/docdisplay?lndocid=GCOR-3FBJK2

Licensing

Programs included with this product are licensed under the terms and conditions of the License Agreements that are shipped with the system.

Maintenance services

Lenovo Services

Lenovo Services provide hardware warranty service upgrades, maintenance, and selected support services in one agreement.

Warranty service upgrade

On-site Service

Lenovo will exchange the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the Lenovo machine. The area must be clean, well lit, and suitable for the purpose.

See the Prices section for specific offerings.

Maintenance service

On-site Service

See the Prices section for specific offerings.

Maintenance service (ICA)

Maintenance services are available for ICA legacy contracts.

Alternative service (warranty service upgrades)

On-site Service

See the Prices section for specific offerings.

Maintenance service

On-site Service

See the Prices section for specific offerings.

Non-Lenovo parts support

Warranty service

Warranty service upgrades and maintenance services

Under certain conditions, Lenovo repairs selected non-Lenovo parts at no additional charge for machines that are covered under warranty service upgrades or maintenance services.

Warranty service upgrades

Lenovo hourly service rate classification

Two

General terms and conditions

Field-installable features

Model conversions

Machine installation

Customer setup. Customers are responsible for installation according to the instructions Lenovo provides with the machine.

Graduated program license charges apply

Licensed machine code

IBM Machine Code is licensed for use by a customer on the IBM machine for which it was provided by IBM under the terms and conditions of the IBM License Agreement for Machine Code, to enable the machine to function in accordance with its specifications, and only for the capacity authorized by IBM and acquired by the customer. You can obtain the agreement by contacting your IBM representative or visiting

: http://www-304.ibm.com/servers/support/machine_warranties/machine_code.html

IBM may release changes to the Machine Code. IBM plans to make the Machine Code changes available for download from the IBM System x technical support Web site

: http://www-304.ibm.com/systems/support/

If the machine does not function as warranted and your problem can be resolved through your application of downloadable Machine Code, you are responsible for downloading and installing these designated Machine Code changes as IBM specifies. If you would prefer, you may request IBM to install downloadable Machine Code changes; however, you may be charged for that service.

Machine Code License Acceptance Requirement

Acceptance-By-Use Machine: Yes, acceptance of the Machine Code license terms is conveyed through the user's initial use of the Machine.

Prices

For additional information and current prices, contact your local Lenovo representative.

The following are newly announced features on the specified models
of the IBM TS2260 Tape Drive and IBM TS2360 Tape Drive
6160 machine type:
 
                                                     Initial/
                                                     MES/
Description                   Model    Feature       Both/        RP
                              number   numbers       Support  CSU MES

IBM TS2260 Tape Drive Model H6S
                              H6S                             Yes
IBM TS2360 Tape Drive Model S63
                              S63                             Yes
2 m SAS/Mini-SAS 1x Cable (host SFF-8470 to target
SFF-8088)
                              H6S      5402          Both
                              S63                    Both
2.5 Meter Mini-SAS/Mini-SAS Cable
                              H6S      AS0Z          Both
                              S63                    Both
HD-SAS Cable to Mini-SAS
                              H6S      AS10          Both
                              S63                    Both
Y SAS HD to Mini-SAS Cable
                              H6S      AS12          Both
                              S63                    Both
6160 Rack Mount Shelf
                              H6S      AS1C          Both
                              S63                    Both
Ultrium Cleaning Cartridge L1 UCC
                              H6S      AS1E          Both
                              S63                    Both
Ultrium 4 Data Cartridges 5-Pack
                              H6S      AS22          Both
                              S63                    Both
Ultrium 5 Data Cartridges 5-Pack
                              H6S      AS23          Both
                              S63                    Both
Ultrium 6 Data Cartridges 5-Pack
                              H6S      AS24          Both
                              S63                    Both
2.8m, 10A/120V, C13 to NEMA 5-15P (US) Line Cord
                              H6S      AS29          Both
                              S63                    Both
2.8m, 10A/230V, C13 to CEE7-VII (Europe) Line Cord
                              H6S      AS2A          Both
                              S63                    Both
2.8m, 10A/230V, C13 to DK2-5a (Denmark) Line Cord
                              H6S      AS2B          Both
                              S63                    Both
2.8m, 10A/230V, C13 to BS 1363/A (UK) Line Cord
                              H6S      AS2C          Both
                              S63                    Both
2.8m, 10A/230V, C13 to SI 32 (Israel) Line Cord
                              H6S      AS2D          Both
                              S63                    Both
2.8m, 10A/230V, C13 to SEV 1011-S24507 (Sws) Line
Cord
                              H6S      AS2E          Both
                              S63                    Both
2.8m, 10A/230V, C13 to SABS 164 (South Africa) Line
Cord
                              H6S      AS2F          Both
                              S63                    Both
2.8m, 10A/230V, C13 to CEI 23-16 (Italy) Line Cord
                              H6S      AS2G          Both
                              S63                    Both
2.8m, 10A/230V, C13 to AS/NZS 3112 (Aus/NZ) Line
Cord
                              H6S      AS2H          Both
                              S63                    Both
2.8m, 10A/208V, C13 to NEMA 6-15P (US) Line Cord
                              H6S      AS2J          Both
                              S63                    Both
2.8m, 10A/220V, C13 to IRAM 2073 (Argentina) Line
Cord
                              H6S      AS2K          Both
                              S63                    Both
2.8m, 10A/220V, C13 to CNS 10917-3 (Taiwan) Line
Cord
                              H6S      AS2L          Both
                              S63                    Both
2.8m, 10A/220V, C13 to GB 2099.1 (China) Line Cord
                              H6S      AS2M          Both
                              S63                    Both
2.8m, 10A/110V, C13 to CNS 10917-3 (Taiwan) Line
Cord
                              H6S      AS2N          Both
                              S63                    Both
2.8m, 12A/100V, C13 to JIS C-8303 (Japan) Line Cord
                              H6S      AS2P          Both
                              S63                    Both
2.8m, 12A/220V, C13 to KSC 8305 (S. Korea) Line
Cord
                              H6S      AS2Q          Both
                              S63                    Both
2.8m, 10A/240V, C13 to IS 6538 (India) Line Cord
                              H6S      AS2R          Both
                              S63                    Both
2.8m, 10A/220V, C13 to NBR 6147 (Brazil) Line Cord
                              H6S      AS2T          Both
                              S63                    Both
2.8m, 10A/100-250V, C13 to IEC 320-C14 Rack Power
Cable
                              H6S      AS2U          Both
                              S63                    Both
EMEA Long Leadtime Config
                              H6S      1763          Initial
                              S63                    Initial
Hungary CHW plant 9SH
                              H6S      1764          Initial
                              S63                    Initial
Guad CHW plant 9KQ
                              H6S      1765          Initial
                              S63                    Initial
ISTC CHW 9K2
                              H6S      1766          Initial
                              S63                    Initial
RTP CHW 9NR
                              H6S      1767          Initial
                              S63                    Initial
Offload Manufacturing to ISTC
                              H6S      1770          Initial
                              S63                    Initial
Capacity Scheduling Service
                              H6S      1772          Initial
                              S63                    Initial
Custom SLA Sched Service
                              H6S      1796          Initial
                              S63                    Initial
 
Consolidate Shipment
                              H6S      8031          Initial
                              S63                    Initial
TAA Compliant Order
                              H6S      8067          Initial
                              S63                    Initial
Custom Unit Carton Label
                              H6S      2220          Initial
                              S63                    Initial
Vendor Logo Hardware
                              H6S      2247          Initial
                              S63                    Initial
Request for a Classic RPQ
                              H6S      2248          Initial
                              S63                    Initial
IBM TS2260 Tape Drive Model H6S
                              H6S      AS5P          Initial
IBM TS2360 Tape Drive Model S63
                              S63      AS5Q          Initial

Single Entity Offerings (SEO)
 
                                                        Plant
                                 Machine       Part     install
Description                      Type    Model number   only

IBM TS2260 Tape Drive Model H6S  6160    S6E   6160S6E  Y
IBM TS2360 Tape Drive Model S63  6160    S6X   6160S6X  Y

Pricing terms

Prices in the following PDF prices link are suggested list prices on day of announcement for the U.S. only. They are provided for your information only. Dealer prices may vary, and prices may also vary by country. IBM list price does not include tax or shipping and is subject to change without notice.

: ENUS-114-128-LIST_PRICES_2014_10_01.PDF

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Billable exchange price

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