Services Announcement 600-022
June 20, 2000

IBM ServicePac Portfolio Enhanced to Include Installation Services

 ENUS600-022.PDF (18KB)


At a Glance

IBM ServicePac for Installation Services becomes IBM's latest addition to the ServicePac portfolio. It helps you get your newly purchased Netfinity servers, Netfinity server storage peripherals, ThinkPad notebooks, and PC desktops up and running:

  • Quickly
  • Efficiently
  • Cost Effectively

Overview

IBM ServicePac® for Installation Services provides you with assistance in getting your systems up and running quickly. This first-time offering provides installation support for newly purchased Netfinity® servers, selected Netfinity server storage peripherals, PC desktops, and ThinkPad® notebooks. Included are:

  • IBM ServicePac for Installation Services for Netfinity fibre channel options — provides installation support for a selected set of fibre channel products.
  • IBM ServicePac for Installation Services for Netfinity expanded storage options — provides installation support for selected IBM storage devices.
  • IBM ServicePac for Installation Services for Netfinity tape subsystem options — provides hardware setup support for selected tape subsystems.
  • IBM ServicePac for Installation Services for Netfinity servers, ThinkPad notebooks, and PC Desktop products — provides installation support for Netfinity servers, ThinkPad notebooks, and PC desktops.

Availability Date

June 20, 2000

Description

Note: These Installation Services are not designed to provide support for customized product rollouts, and therefore, no project management support is included in this offering.

The following services, available via ServicePac, provide an array of installation services that support eligible Netfinity servers, server storage peripherals that may be attached to them, PC desktops, and ThinkPad notebooks.

IBM ServicePac for Installation Services for Netfinity fibre channel options

Based on your requirements, this element will provide installation support for selected fibre channel products and sub-components, including:

  • Unpacking, inventory, and visually inspecting all of the product components shipped to you
  • Assembling the hardware components according to IBM specifications
  • Functionality testing the assembled hardware components
  • Installing the SCSI/fibre adapter cards
  • Verifying installation by locating storage drives
  • Briefing you on the completed elements of the installation

IBM ServicePac for Installation Services for Netfinity expanded storage options

The offering provides installation support for IBM storage devices into your rack. This offering complements the other server installation offerings to help provide system coverage, and includes:

  • Installing up to three IBM Expanded Storage Units
  • Unpacking, inventory, and visually inspecting all of the product components shipped to you
  • Assembling all of the hardware components according to IBM specifications
  • Installing 2-meter or optional 4-meter connecting cable within full-size Netfinity rack
  • Establishing storage device recognition within the system
  • Briefing you on the completed elements of the installation

IBM ServicePac for Installation Services for Netfinity tape subsystem options

This offering provides hardware setup to assist you with a complete component installation of your Netfinity server system including:

  • Unpacking, inventory, and visually inspecting all of the product components shipped to you
  • Assembling all of the hardware components according to IBM specifications
  • Functionality testing the assembled hardware components
  • Establishing storage device recognition within the system
  • Briefing you on the completed elements of the installation

IBM ServicePac for Installation Services for basic installation of Commercial Desktop or ThinkPad products

This service will provide the installation of ThinkPad notebooks and PC desktops. Based on your requirements, this service provides the following:

  • Unpacking, inspecting, and conducting system inventory
  • Verifying your system configuration
  • Setting up and connecting the system unit, monitor, mouse, keyboard, local printer, and communications network cable
  • Performing functionality test
  • Bringing up the operating system screen
  • Entering TCP/IP address provided by you
  • Verifying network logon screen
  • Removing packaging

IBM ServicePac for Installation Services for enhanced installation of Commercial Desktop or ThinkPad products

The enhanced installation services for ThinkPad notebooks and PC desktops provide all of the elements of the basic installation services as well as:

  • Disconnect, pack and relocate your existing hardware system within the immediate installation location.

IBM ServicePac for Installation Services for Netfinity server hardware

This installation offering provides cost-effective basic hardware installation and includes the following elements:

  • Unpacking all of the server components
  • Visual inspection and inventory of the components
  • Assembling hardware components to IBM specifications
  • Functionality test
  • Briefing you on the basic hardware installation

This offering is planned for the entry-, mainstream-, and enterprise-level server products, specifically, the Netfinity 3xxx, 5xxx, 6xxx, 7xxx, and 8500R series machines.

IBM ServicePac for Installation Services for Netfinity server hardware and network operating system

The enhanced installation offering is designed to provide you with installation of your IBM hardware as well as the Network Operation System (NOS) software you've purchase for your hardware. An IBM specialist will perform the following activities at your location:

  • Install and verify functionality of the hardware components
  • Install the NOS (Microsoft™ NT or Novell Netware)
  • Verify your configuration
  • Install firmware
  • Install and configure network protocols
    • Establish user logins
    • Connect local network printer
    • Set up initial security
    • Establish connectivity to two clients
    • Configure/test UPS, if applicable
    • Verify NOS autoshutdown capability
    • Explain basic system procedures
  • Remove packing materials

IBM ServicePac for Installation Services for Netfinity rack installation

This offering provides an easy solution for the assembly and installation of a server rack. With rack installation service, you can be assured of the safe construction of this critical support device.

  • Unpack and inventory all of the rack components
  • Assemble the rack components to IBM specification
  • Secure rack to a prepared floor/wall
  • Verify correct installation of power components
  • Check rack safety
  • Remove packaging

Eligible Machines List

Server Installation

                                                      ServicePac
Family         Machine   Installation                 Part
Name           Type      Service Offering             Number
 
Entry          8476      Basic Entry/Mainstream       21P1995
               8644      Enhanced Entry/Mainstream    21P1996
               8655
               8657
 
Mainstream     8656      Basic Entry/Mainstream       21P1995
               8658      Enhanced Entry/Mainstream    21P1996
               8659
               8660
               8661
               8664
               8682
 
Enterprise     8651      Basic Enterprise             21P1997
               8665      Enhanced Enterprise          21P1998
               8666
               8680
               8681
 
Server Rack    9306      Rack Installation            21P1999
               9308

Client Installation

Note: Client installation units are based on a single installation location. Reduced prices for multiple units are based on a single installation location and continuous installation activity.

PC Desktops
 
 Family             Machine    Installation Service           Part
 Name               Type       Offering                       Number
 
 PC300GL            6268       Basic Installs 1 Unit          21P2000
                    6275       Basic Installs 2 - 5 Units     21P2001
                    6277       Basic Installs 6 - 20 Units    21P2002
                    6278       Basic Installs 21 - 50         21P2003
                                Units
                    6282       Basic Installs 51+ Units       21P2004
                    6284       Enhanced Installs 1 Unit       21P2005
                    6285       Enhanced Installs 2 - 5 Units  21P2006
                    6287       Enhanced Installs 6 - 20       21P2007
                                Units
                    6288       Enhanced Installs 21 - 50      21P2008
                                Units
 PC300GL            6561       Enhanced Installs 51+ Units    21P2009
 PC300GL            6563
 PC300GL            6564
 PC300GL            6591
 PC300              6344
 PC300              6345
 PC300PL            6562
 PC300PL            6574
 PC300PL            6592
 PC300PL            6862
 PC300PL            6892
 PC300XL            6588
 NetVista(TM)       6642
 NetVista           6643
 NetVista           6645
 
 Family             Machine    Installation Service           Part
 Name               Type       Offering                       Number
 
 IntelliStation(R)  6865
 Z Pro              6899
 
 IntelliStation     6888
 M Pro              6889
                    6898
 
 IntelliStation     6893
  E Pro
 
 PC300PL            6565
 PC300PL            6584
 PC300PL            6594
 NetVista           6646
 
 IntelliStation     6866
 E Pro              6867
 
 IntelliStation     6868
  M Pro
 
ThinkPad Notebooks
 
 ThinkPad i1200     1161       Basic Installs 1 Unit          21P2000
 ThinkPad i1300     1171       Basic Installs 2 - 5 Units     21P2001
 ThinkPad 240       2609       Basic Installs 6 - 20 Units    21P2002
 ThinkPad i1400     2611       Basic Installs 21 - 50         21P2003
                                Units
                    2621       Basic Installs 51+ Units       21P2004
 ThinkPad i1500     2611       Enhanced Installs 1 Unit       21P2005
                    2621       Enhanced Installs 2 - 5 Units  21P2006
                    2651       Enhanced Installs 6 - 20       21P2007
                                Units
 ThinkPad 390       2626       Enhanced Installs 21 - 20      21P2008
 ThinkPad A20m      2628       Enhanced Installs 51+ Units    21P2009
 Docking Station,   3547
  Selectadock
 ThinkPad Dock      2631
 ThinkPad A20p      2629
 ThinkPad 570       2644
 ThinkPad 600       2645
 ThinkPad T20       2647

Server Storage Peripheral Installation

                   ServicePac
Family             Machine     Installation Service       Part
Name               Type        Offering                   Number
 
Expanded Storage   3520        Expanded Storage           21P2010
                   3530
                   3560
 
Fibre Channel      3523        Fibre Channel              21P2011
                   3526
                   3552
 
Tape Subsystem     3502        Tape Subsystem             21P2012
                   3510
                   3551

Year 2000

This product does not have date dependencies and is therefore Year 2000 ready.

Trademarks

 
NetVista is a trademark of International Business Machines Corporation in the United States or other countries or both.
 
ServicePac, Netfinity, ThinkPad, and IntelliStation are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Microsoft is a trademark of Microsoft Corporation.
 
Other company, product, and service names may be trademarks or service marks of others.

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