IBM Rational Host Access Transformation Services for Multiplatforms and Host Access Transformation Services for 5250 Applications, V7.1 deliver mobile device access and improved Web services support
IBM United States Software Announcement 208-049March 11, 2008
 ENUS208049.PDF (67KB)
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At a glance
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| At a glance |
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New in IBM Rational HATS V7.1
- Optional installable WebFacing Tool in HATS Toolkit
- Support for mobile devices such as cellular phones, data collection terminals, and personal digital assistants (PDAs)
- JSR 168 support — Allows creation of Standard Java™ Portlet Specification (JSR 168) HATS portlets
- Visual Macro Editor — Includes a new graphical editor for visually developing HATS macros (technical preview)
- Easier method of updating HATS Web services
- WebFacing Application Bridge — Enables WebFacing applications to exchange host data with other Web applications
For ordering, contact:
Your IBM representative or IBM Americas Call Centers at
800-IBM-CALL
(Reference: YE001).
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| Overview |
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With Host Access Transformation Service (HATS), you can create Web applications and rich-client applications that provide an easy-to-use GUI for your 3270 applications running on IBM System z™ platforms and your 5250 applications running on i5/OS™. HATS Web applications, including portlets, can be developed with an interface that matches your company's Web or portal pages, and your users can access them through their Web browsers. HATS rich-client applications can be developed to run in an Eclipse rich-client platform implementation or in the IBM Lotus® Expeditor Client to provide native client applications targeted for a user's desktop.
With HATS, you can also create Web services that provide standard programming interfaces to business logic and transactions contained within host applications. These Web services can be reused as building blocks to develop new internal applications or to integrate with applications outside your enterprise. Your host-based business tasks can then be included in your service oriented architecture (SOA) solutions.
New in HATS V7.1
With this release, IBM introduces IBM Rational® HATS for 5250 Applications and is expanding the
capability of the HATS product to enable mobile device access to HATS applications and provide
improved Web services capabilities.
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| Key prerequisites |
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Refer to the
Hardware requirements
and
Software requirements
sections.
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| Planned availability dates |
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- April 2, 2008, electronic software delivery
- April 10, 2008, media and documentation
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| Description |
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The IBM Rational HATS Toolkit is a set of plug-ins for the Eclipse-based IBM Rational Software Delivery Platform (Rational SDP). The HATS Toolkit lets you develop a new application that generates a GUI for you 3270 and 5250 applications. Develop your new applications a step at a time, previewing and saving each change you make. Over time, or as quickly as desired, your HATS application can be streamlined, making it easier to use than the host applications whose data it presents, and possibly moving functions from the host applications into your HATS applications. Your new application can be accessed from a browser, portlet, rich client, or even a mobile device.
The development process for building HATS applications that are accessed from a browser, portal, rich client, and mobile device is similar. HATS lets you create a GUI suited to your business needs and standards. You can hide unnecessary information, organize data into tables, or display only required input fields. You can provide a drop-down list of valid values for an input field, change the size and location of some of the text, and provide navigation buttons.
After you have developed a HATS application, deploy it to a production environment. The HATS run-time code runs as part of a HATS application deployed in a production run-time environment: WebSphere® Application Server, WebSphere Portal, or rich-client platform. Users interact with the HATS application through the HATS GUI and data is sent back and forth between the user and the host application.
Regardless of the kind of HATS application that you are creating, you may decide that basic customization is enough, but with HATS you can do much more. For examples include:
- Use HATS macro support to provide streamlined navigation through multiple host screens
- Take your users directly to the first screen that you want them to use, bypassing other screens
- Use macros or the screen combination function to combine data from several host screens into one HATS GUI screen
- Use business logic and global variables to integrate your host applications with other back-end systems in your enterprise, as well as with your business partners' systems
From HATS macros, you can generate HATS Integration Objects, which are Java beans that encapsulate interactions with a host application, and use them to create Web pages and Web services. You can also use HATS Integration Objects in Enterprise JavaBeans.
New in HATS V7.1
Installable WebFacing feature: Before HATS V7.1, the WebFacing technology was provided as part of a separate product. HATS V7.1 continues to integrate the HATS and WebFacing technologies by providing optionally installable WebFacing features. You can now install the IBM WebFacing Tool for System i™ and the Portal support for IBM WebFacing Tool for System i features as part of the HATS installation process. The IBM WebFacing Tool for System i feature of the HATS Toolkit lets you convert i5/OS data description specification (DDS) display file source members into a Web-based user interface for your existing 5250 programs. The portal support for IBM WebFacing Tool for System i feature provides portal support for the WebFacing feature.
Mobile Device support: Now develop HATS Web applications that provide screen transformation access to your host applications from mobile devices such as cellular phones, data collection terminals, and personal digital assistants (PDAs). This allows you to improve the productivity of your increasingly mobile workforce and can help broaden your customer base and improve your level of service. The application development process is the same as with any HATS Web application with some considerations due to the capabilities of the mobile device and its Web browser. For example, HATS now provides columns placement support for subfile and table widgets. This is useful when displaying table data on a mobile device by allowing the arrangement and exclusion of columns from the display, as well as by allowing expandable details sections so the table can fit into a smaller space.
Standard Java Portlet Specification (JSR 168) API portlets: Now create HATS portlets that comply with the standard Java Portlet Specification (JSR 168) API. In addition, using a wizard you can convert a HATS Web application to a HATS portlet that complies with the standard JSR 168 API.
The term cooperative portlets refers to the capability of portlets on a page to interact with each other by sharing information. WebSphere Portal provides a portlet service, named property broker, which provides the ability for portlets to send and receive information between each other. HATS JSR 168 portlet support includes an easy-to-use GUI for developing a cooperative portlet solution using the property broker service. A new action, Send global variable, allows the value of a global variable to be sent as a property through the property broker service. A new Portlet settings tab lets you set project settings for receiving a property from the property broker service and assigning its value to a global variable.
Web Services for Remote Portlets (WSRP) is a standard that portals can use to provide portlets, applications, and content as WSRP services, and other portals can integrate the WSRP services as remote portlets for their users. Use WSRP services with your portal to provide HATS JSR 168 portlets as remote portlets that can be consumed by other portals.
With HATS JSR 168 portlets you can allow your users to set connection parameters and global variables in their portlet preferences using portlet edit mode. In addition, you can now use Model 1 Web pages and the "Forward to URL" and "Insert Forward to HATS Application" actions to integrate the use of Integration Objects with HATS JSR 168 portlets.
You can continue to create HATS portlets that comply with the IBM Portlet API. However, use of the IBM Portlet API is deprecated in HATS V7.1 and in WebSphere Portal V6.0.
Technical preview
Visual Macro Editor
The Visual Macro Editor is a new tool for visually developing HATS macros. Macros are scripts that navigate through and interact with 3270, 5250, or VT host applications. Macros are used in HATS transformation applications and HATS Web Services. The Visual Macro Editor combines many of the features of the HATS Macro Editor, Host Terminal, and Advanced Macro Editor into one tool, and allows for offline development of macros. It provides optional, automatic capture of screens as a macro is being recorded in the host terminal. It also allows flows to be copied between macros and provides drag-and-drop support for adding new screens.
Note: For HATS V7.1, the Visual Macro Editor is a technical preview that can be optionally installed. It is not supported, but is provided for use as-is.
Easier method of updating HATS Web services: If changes are made to HATS Integration Objects, the corresponding Web services support files must also be updated. A new wizard gives you an easy way to determine which integration objects are included in an existing HATS Web service, making it easier and less error-prone to update the Web services support files.
WebFacing application bridge: The application bridge is of great value when enhancing your i5/OS application by allowing you to implement part of it as a Web application, such as Enterprise Generation Language (EGL), and modernizing other parts of your application with WebFacing or HATS. It allows WebFacing to transfer control and data to and from other Web application, such as EGL, so you can combine HATS, WebFacing, and EGL into a single application.
Note: In addition to the WebFacing Application Bridge, HATS provides features such as Web services support, Integration Objects, the Forward to URL action, global variables as parameters, business logic, and run-time APIs that enable integration with other Web applications.
Improved keyboard navigation for rich-client applications: A new setting, arrow key navigation, allows the use of the up, down, right, and left arrow keys to navigate to non-protected and protected fields on host screens rendered by HATS rich-client applications. This is typical behavior for a terminal emulator application. The setting is enabled as part of the classic terminal emulator project theme and can also be enabled as a client setting in the project editor.
Visual confirmation of subfile recognition: Visual indicators now confirm whether a subfile is recognized using the current subfile recognition settings. This makes it easier to tune the subfile component settings to ensure recognition of each element of a subfile.
Enhanced global variable support: In addition to actions for application and screen events that allow you to create and set global variables, a new action is provided that allows you to remove global variables. You can use this action to remove one or more global variables. This eliminates the need to write your own business logic to remove global variables.
Automatic WebSphere class loader policy update during creation of business logic and custom components and widgets: If you add business logic, custom components, or custom widgets to a HATS application, the WebSphere Application Server class loader policy for the application must be changed so that it will run properly when deployed. New support in HATS automatically changes the class loader policy for these applications if deployed to WebSphere Application Server V6.0 or V6.1. This eliminates the need to manually change the class loader policy.
Bidirectional language support improvements: HATS support for bidirectional languages is improved in several ways, including automatic entry of Arabic/Hebrew or Latin characters based on the field typing direction. Global variables can be inserted into transformations in visual format, and Model 1 and JSF Web page interfaces to Integration Objects can provide input field prompts and extracted output in visual format. In addition, bidirectional formats can more easily be specified when creating HATS Web services.
Double-byte character set support improvements: Double-byte character set (DBCS) languages consist of ideographic characters instead of phonetic alphabets. Thousands of ideographic characters are used in these languages, and currently defined code pages or fonts do not always meet the requirements for these characters. User-defined characters (UDCs) are used to support the necessary characters that are not defined in code pages or fonts.
HATS support for displaying and printing UDCs is improved through the introduction of a new UDC wizard. This wizard makes it easier to create UDC mapping files (for display) and font-image files (for print) and configure them in HATS. HATS supports the display of UDCs for 3270, 3270E, and 5250 connections, and the printing of UDCs in Adobe PDF and PDT modes for 3270E connections.
Encrypted passwords in user list entries: The user list is a list of users IDs and passwords that can be used by the connect macro for connecting to a host application. A new setting, encrypt user list properties, allows passwords to be stored for all of the user list entries in encrypted form.
Improvements for the accessibility of HATS applications include:
- A new option in the advanced rendering project settings, "Close default rendering table data and row tags", allows you to specify that better-formed HTML for tables be used in default rendering for the purposes of improving the use of screen readers.
- Example code in HATS supplied templates illustrates how to provide a direct link to the host transformation area that can be used to bypass all of the navigational links in the template when using screen readers.
- A new HATS preference, "Alert recognition errors with audible alarm," allows you to specify that an audible alert (beep) be played when there is a recognition error, for example, on the Subfile component settings page. This is useful if the developer must be alerted to use screen reader software to read the message area.
- Improvements to the screen readability of the HATS administrative console screens.
- An indication of the language used in templates and administrative console screens is provided for use by screen readers.
- Miscellaneous improvements in templates and administrative console.jsp files to meet industry HTML standards.
HATS coexistence: HATS V5, HATS V6, and HATS V7 can coexist on the same development machine with HATS V7.1. It is also possible for HATS V7.1 to be installed multiple times on the same system. If you have multiple IBM Rational Software Deliver Platform offerings installed on your system, HATS V7.1 can be installed into each of them.
Migration: If you are a HATS V4, HATS V5, HATS V6, HATS V7, HATS V4 LE, HATS V5 LE, or linked HATS/WebFacing project user, your projects can be migrated to HATS V7.1. If you are a Host Publisher V4.0 or V4.01 user, you can migrate whole applications, or just the Integration Objects. Migration is supported from V5.1.2 or later for WebFacing projects (both Web and portlet).
Additional information
Existing IBM WebFacing Deployment Tool for WebSphere Development Studio with HATS technology (WDHT) customers: Customers who hold current WebSphere Development Studio with HATS licenses will be automatically migrated to HATS for 5250 Applications so that they can continue to receive and renew the maintenance for their WebSphere Development Studio with HATS licenses.
New WebSphere Development Studio Client (WDSC) V7.0 customers: New customers of WDSC V7.0 that would like to continue to use the HATS V7.0 Toolkit and/or the WebFacing V7.0 Tool can purchase the HATS for 5250 Applications licenses and the HATS for 5250 Applications V7.1 media to enable their projects. The required media, IBM WebFacing Deployment Tool for WebSphere Development Studio with HATS technology V7.0 (WDHT V7.0) is included with the HATS for 5250 Applications V7.1 media. However, note that the end of support dates for WDHT V7.0 and HATS V7.1 are different.
Existing HATS with rich-client customers: Customers who hold current HATS with rich-client licenses will be automatically migrated to HATS for Multiplatforms which includes the rich-client capability. Customers who would like to take advantage of the rich-client deployment option from the HATS Toolkit must continue to purchase Authorized User licenses.
IPLA and Subscription and Support considerations
IPLA licenses can be transferred from one machine to another within, but not limited to an enterprise. You may aggregate the capacity for all the processors the product is operated on to achieve a more economic price. This will result in a single proof of entitlement (PoE). It is your responsibility to manage the distribution of Value Units within the limits of the entitlement of the product license.
Subscription and Support must cover the same capacity as the product license entitlement.
Subscription and Support will be available in the country in which the agreement is made.
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| Product positioning |
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Application transformation
IBM offers a complete set of application transformation solutions that can enable enterprises to extend existing applications to new users and to an SOA. These solutions can allow customers to improve the user experience, adapt for broader connectivity, and innovate by architecting applications for greater flexibility. Transforming the user experience typically requires the lowest level of investment. With this method companies can achieve a quick return on investment by creating a better user experience. Improving the user interface can improve ease of use and can ultimately result in lower training costs, increased customer satisfaction, and boosts employee productivity.
HATS is the leading IBM product for customers looking to improve the user experience of 3270 and 5250 applications.
Trademarks
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| Offering Information |
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Product information is available via the Offering Information Web site
Also, visit the Passport Advantage® Web site
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| Publications |
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No publications are shipped with these products.
The IBM Publications Center
The Publications Center is a worldwide central repository for IBM product
publications and marketing material with a catalog of 70,000 items.
Extensive search facilities are provided. Payment options for orders are
via credit card (in the U.S.) or customer number for 20 countries. A
large number of publications are available online in various file
formats, and they can all be downloaded by all countries.
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| Technical information |
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Hardware requirements
HATS Toolkit requirements
- Intel® Pentium® III 800 MHz processor minimum (Higher is recommended.)
- 1 GB RAM minimum (2 GB RAM is recommended.)
- Disk space: 500 MB DASD above that which is required for the software delivery platform
- Additional disk space that will be required for Web or rich-client application resources developed
- Display resolution: 1024 x 768 or higher
Software requirements
HATS Toolkit requirements
- Microsoft® Windows® XP Professional with Service Packs 1 and 2 or
- Microsoft Windows 2000 Professional with Service Packs 3 and 4 or
- Microsoft Windows 2000 Server with Service Packs 3 and 4 or
- Microsoft Windows 2000 Advanced Server with Service Packs 3 and 4 or
- Microsoft Windows Server 2003 Standard Edition or
- Microsoft Windows Server 2003 Enterprise Edition
- Microsoft Windows Vista® Ultimate
- Microsoft Windows Vista Business
- Microsoft Windows Vista Enterprise
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One of the following software delivery platforms:
- IBM Rational® Application Developer V7.0.0.5
- IBM Rational Software Architect V7.0.0.5
- WebSphere® Developer for System z™ V7.0.1.2
- IBM Rational Developer for System z V7.1
- IBM Rational Developer for System i™ SOA V7.1
- WebSphere Integration Developer V6.1
- IBM Rational Business Developer V7.1
Server run-time requirements
HATS enterprise applications may be deployed to the following WebSphere Application Server platforms:
- Windows 2000
- Windows 2003
- Windows XP
- Windows Vista
- AIX®
- z/OS®
- Solaris
- HP/UX
- i5/OS™
- Linux™ for Intel
- Linux on System z
- Linux on System i
- Linux on System p™
HATS enterprise applications deployed to a WebSphere Application Server inherit the software and hardware requirements of the server.
Each HATS deployed application requires additional disk space. The minimum disk space required for each HATS application is approximately 40 MB.
One of the following WebSphere Application Servers:
- WebSphere Application Server V5.1.x or V6.0 or V6.1 with latest PTFs
- WebSphere Application Server ND V5.1.x, V6.0 or V6.1 with latest PTFs
- WebSphere Application Server for iSeries™ V5.1.x, V6.0 or V6.1 with latest PTFs
- WebSphere Application Server ND for iSeries V5.1.x, V6.0 or V6.1 with latest PTFs
- WebSphere Application Server Express V5.1.x, V6.0 or V6.1 with latest PTFs
- WebSphere Application Server Express for iSeries V5.1.x, V6.0 or V6.1 with latest PTFs
- WebSphere Application Server for zSeries® V5.1.x or V6.0, or V6.1 with latest PTFs
- WebSphere Application Server Extended Deployment V6.0 or V6.1 with latest PTFs
WebFacing applications may also be deployed to the i5/OS Integrated Web application server V7.1
HATS rich-client platform support
IBM Lotus® Expeditor Client deployment
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IBM Lotus Expeditor V6.1 or later- Client for Desktop
- Microsoft Windows XP Professional with Service Packs 1 and 2 or
- Microsoft Windows XP Home Edition with Service Packs 1 and 2 or
- Microsoft Windows 2000 Professional with Service Pack 4 or
- Red Hat Enterprise Linux 4.0 WS with GIMP Toolkit (GTK) support — Update 4 with Mozilla 1.7, GTK 2
- Novell Linux Desktop 9 (NLD9) Service Pack 2 with Mozilla 1.7 and compat-libstd-++lsb
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IBM Lotus Expeditor V6.1 or later — Toolkit
- Microsoft Windows XP Professional with Service Packs 1 and 2 or
- Red Hat Enterprise Linux 4.0 WS with GIMP Toolkit (GTK) support — Update 4 with Mozilla 1.7, GTK 2
- One of the following software delivery platforms: IBM Rational Application Developer V7.0 or IBM Rational Software Architect V7.0
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IBM Lotus Expeditor V6.1 or later — Device Runtime Environment (DRE)
- Microsoft Windows XP Professional with Service Packs 1 and 2 or
- Red Hat Enterprise Linux 4.0 WS with GIMP Toolkit (GTK) support — Update 4 with Mozilla 1.7, GTK 2
- One of the following software platforms: Lotus Expeditor V6.1 — Client for Desktop or Lotus Expeditor V6.1 — Toolkit
Eclipse rich-client platform deployment
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Eclipse V3.2 with EMF/SDO V2.2.0 or Eclipse V3.3 with EMF/SDO V2.3.0 on one of the following
platforms:
- Microsoft Windows XP Professional with Service Packs 1 and 2 or
- Microsoft Windows XP Home Edition with Service Packs 1 and 2 or
- Microsoft Windows 2000 Professional with Service Pack 4 or
- Red Hat Enterprise Linux 4.0 WS with GIMP Toolkit (GTK) support — Update 3 with Mozilla 1.7, GTK 2
- Novell Linux Desktop 9 (NLD9) Service Pack 2 with Mozilla 1.7 and compat-libstd-++lsb
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One of the following Java™ Runtime Environment (JRE):
- IBM 32-bit SDK for Windows, Java 2 Technology Edition 5.0 service release 4
- IBM 32-bit SDK for Windows, Java 2 Technology Edition 1.4.2 service release 7
- IBM 32-bit SDK for Linux on Intel architecture, Java 2 Technology Edition 5.0 service release 4
- IBM 32-bit SDK for Linux on Intel architecture, Java 2 Technology Edition 1.4.2 service release 7
- Sun Java 2 Standard Edition 5.0 Update 11 for Microsoft Windows
- Sun Java 2 Standard Edition 1.4.2_14 for Microsoft Windows
- Sun Java 2 Standard Edition 5.0 Update 11 for Linux x86
- Sun Java 2 Standard Edition 1.4.2_13 for Linux x86
Supported browsers
- Windows requires Netscape 7.11 or later, Internet Explorer 6.0 with SP1 or later, Mozilla 1.6 or later, Firefox 1.5 or later, Opera 7.6 or later.
- AIX requires Netscape 7.11 or later.
- Solaris requires Mozilla 1.6, Firefox 1.5, Opera 7.6 or later.
- Linux requires Netscape 7.11 or later, Opera 7.6, Konqueror 3.2, Mozilla 1.6, Firefox 1.5 or later.
- Macintosh requires Safari 1.2, Netscape 7.11 or later, Firefox 1.5, Opera 7.6 or later.
- Windows Mobile requires Internet Explorer Mobile 5.0, or later.
- 1
- End-of-life support for Netscape will be eliminated with the next release of HATS.
Other software requirements
- 5250 Print support requires IBM iSeries Access for Web V5.2, or later (Note: This is available as part of the iSeries Access Family).
- WebSphere Portal V5.1.0.x or V6.0.x is required for deployment of HATS V7 portlets.
- Tivoli® Access Manager V5.1 or V6.0 is required for Web Express Logon support.
- The following i5/OS V5R4 PTFs are required to support HATS/Webfacing run-time interoperability: SI25893, SI25894, and SI25747.
Limitations
- Bi-directional support is available only with Internet Explorer 6.0 with SP 1 or later, or Mozilla 1.8 or later.
- Rich-client platform support requires that the JRE included in the IBM Lotus Expeditor V6.1 DRE be installed to the software delivery platform.
- In HATS rich-client applications, if you use ATOK2006 with Roman input mode, the input mode changes to Kana input mode using the AutoIME function. This is a limitation in the Eclipse environment.
The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a read-me file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language.
Planning information
Customer responsibilities: Software Maintenance is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and technical support are provided by the Software Maintenance offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software, and technical support provides voice and electronic access to IBM support organizations, worldwide.
IBM includes one year of Software Maintenance with each program license acquired. The initial period of Software Maintenance can be extended by the purchase of a renewal option, if available.
Packaging
HATS for Multiplatforms
- Host Access Transformation Services V7.1 Quick Start
- Host Access Transformation Services V7.1
- Host Access Transformation Services V7.1 Runtime Enablement
- WebSphere Application Server Network Deployment V6.1 Distributed
- WebSphere Application Server Network Deployment V6.1 Linux
- License
HATS for 5250 Applications on Multiplatforms
- Host Access Transformation Services V7.1 Quick Start
- Host Access Transformation Services V7.1
- Host Access Transformation Services V7.1 Runtime Enablement
- WebSphere Application Server Express V6.1
- WebFacing Deployment Tool for WebSphere Development Studio with HATS technology V7.0 Runtime Enablement
- License
HATS for 5250 Applications on i5/OS
- Host Access Transformation Services V7.1 Quick Start
- Host Access Transformation Services V7.1
- Host Access Transformation Services V7.1 Runtime Enablement
- WebFacing Deployment Tool for WebSphere Development Studio with HATS technology V7.0 Runtime Enablement
- License
Security, auditability, and control
The customer is responsible for evaluation, selection, and implementation of security features,
administrative procedures, and appropriate controls in application systems and communication
facilities.
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| Software Services |
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IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an unmatched portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support any critical business need.
To learn more about IBM Software Services or to contact a Software Services sales specialist, visit
To locate an IBM Business Partner, visit
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| Ordering information |
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This product is only available via Passport Advantage. It is not available as shrinkwrap.
Product information
Product
Licensed function title Product group category
IBM Rational HATS for 5250 Host OnDemand Host
Applications on Multiplatforms Integration
Solution
IBM Rational HATS for 5250 Host OnDemand Host
Applications on i5/OS Integration
Solution
IBM Rational HATS for Host OnDemand Host
Multiplatforms Integration
Solution
Charge unit
Program name PID number description
IBM Rational HATS for 5724-U68 PVU
5250 Applications on
Multiplatforms
IBM Rational HATS for 5724-U68 Authorized User
5250 Applications on
Multiplatforms
IBM Rational HATS for 5724-U68 SubCapacity
5250 Applications on PVU
Multiplatforms
IBM Rational HATS for 5724-U68 PVU
5250 Applications on
i5/OS
IBM Rational HATS for 5724-U68 SubCapacity PVU
5250 Applications on
i5/OS
IBM Rational HATS for 5724-U68 Authorized User
5250 Applications on
i5/OS
IBM Rational HATS for 5724-U67 Authorized User
Multiplatforms
IBM Rational HATS for 5724-U67 PVU
Multiplatforms
IBM Rational HATS for 5724-U67 SubCapacity PVU
Multiplatforms
IBM Rational HATS for 5724-U67 Authorized User
Multiplatforms for Linux on System z
IBM Rational HATS for 5724-U67 PVU for Linux on
Multiplatforms System z
IBM Rational HATS for 5724-U67 SubCapacity PVU
Multiplatforms for Linux on
System z
Charge metrics definitions
Value Unit
A Value Unit is a pricing charge metric for program license entitlements which is based upon the quantity of a specific designated measurement used for a given program. Each program has a designated measurement. The most commonly used designated measurement is a processor core. However, for select programs, there are other designated measurements such as users or resources which may include servers, client devices, and messages. The number of Value Unit entitlements required for a program depends on how the program is deployed in your environment and must be obtained from a Value Unit table. You must obtain a PoE for the calculated number of Value Unit entitlements for your implementation. The Value Unit entitlements are specific to a program and may not be exchanged, interchanged, or aggregated with Value Unit entitlements of another program.
Processor (Value Unit)
A processor core is a functional unit within a computing device that interprets and executes instructions. A processor core consists of at least an instruction control unit and one or more arithmetic or logic unit. With multicore technology, each core is considered a processor. Not all processor cores require the same number of PVU entitlements. To calculate the number of PVU entitlements required, refer to the PVU table on the following Web site
With full capacity licensing, a PoE must be acquired for the appropriate number of PVUs based on all activated processor cores available for use on the server.
Sub-capacity processor (Value Unit)
For programs eligible for sub-capacity licensing, a PoE must be acquired for the appropriate number of PVUs based on all activated processor cores available for use in each partition (utilizing eligible partitioning technologies) where the program runs. Refer to the International Passport Advantage Agreement Attachment for sub-capacity terms or the program's license information to determine applicable sub-capacity terms.
Authorized user
An authorized user is one and only one individual (named or unnamed) within or outside your enterprise. A PoE must be obtained for each individual user accessing the program in any manner. A program licensed under an authorized user PoE may be installed on a single computer or server, and accessed by multiple users, provided that a PoE has been obtained for each individual user accessing the program either directly or indirectly (via a multiplexing program, device, or application server) through any means on behalf of the user.
PVU
A Value Unit is a pricing charge metric for program license entitlements which is based upon the quantity of a specific designated measurement used for a given program.
Passport Advantage program licenses
IBM Rational HATS for 5250 Applications
Part
Part description number
IBM Rational HATS for 5250 Applications on
Multiplatforms
HATS 5250 Multi Authorized User(s) License & SW Maint D03J0LL
12 Mon
HATS 5250 Multi Authorized User(s) SW Maint Annual E04JDLL
Renewal
HATS 5250 Multi Authorized User(s) SW Maint D03J1LL
Reinstatement 12 Mon
HATS 5250 Multi Proc Value Unit (PVU) License & SW D03IPLL
Maint 12 Mon
HATS 5250 Multi Proc Value Unit (PVU) SW Maint Annual E04J6LL
Renewal
HATS 5250 Multi Proc Value Unit (PVU) SW Maint D03IQLL
Reinstatement 12 Mon
IBM Rational HATS for 5250 Applications
Part
Part description number
IBM Rational HATS for 5250 Applications on i5/OS
HATS 5250 i5/OS Authorized User(s) License & SW Maint D03J6LL
12 Mon
HATS 5250 i5/OS Authorized User(s) SW Maint Annual E04JHLL
Renewal
HATS 5250 i5/OS Authorized User(s) SW Maint D03J9LL
Reinstatement 12 Mon
HATS 5250 i5/OS Proc Value Unit (PVU) License & SW D03J8LL
Maint 12 Mon
HATS 5250 i5/OS Proc Value Unit (PVU) SW Maint Annual E04JJLL
Renewal
HATS 5250 i5/OS Proc Value Unit (PVU) SW Maint D03JBLL
Reinstatement 12 Mon
IBM Rational HATS for Multiplatforms
Part
Part description number
IBM Rational HATS for Multiplatforms
HATS Multi Auth User Linux z License & SW Maint 12 Mon D54R7LL
HATS Multi Auth User Linux z SW Maint Annual Renewal E01NHLL
HATS Multi Auth User Linux z SW Maint Reinstatement 12 D54R8LL
Mon
HATS Multi Auth User(s) License & SW Maint 12 Mon D53H4LL
HATS Multi Auth User(s) SW Maint Annual Renewal E016VLL
HATS Multi Auth User(s) SW Maint Reinstatement 12 Mon D53H5LL
HATS Multi Value Unit License & SW Maint 12 Mon D58BDLL
HATS Multi Value Unit SW Maint Annual Renewal E02JFLL
HATS Multi Value Unit SW Maint Reinstatement 12 Mon D58BELL
HATS Multi Value Unit for Linux z License & SW Maint 12 D58BGLL
Mon
HATS Multi Value Unit for Linux z SW Maint Annual E02JGLL
Renewal
HATS Multi Value Unit for Linux z SW Maint D58BHLL
Reinstatement 12Mon
Passport Advantage Trade-up licenses
IBM Rational HATS for 5250 Applications
Part
Precursor product Trade-up product number
IBM Rational HATS for 5250
Applications on i5/OS
Competitive Product HATS 5250 i5/OS Authorized D03JCLL
User(s) from Comp Tradeup
LIC+SW Maint 12 Mon
Competitive Product HATS 5250 i5/OS Proc Value D03JELL
Unit from Comp Tradeup
LIC+SW Maint 12 Mon
IBM Rational HATS for 5250 Applications
Part
Precursor product Trade-up product number
IBM Rational HATS for 5250
Applications on
Multiplatforms
Competitive Product HATS 5250 Multi Authorized D03J2LL
User(s) from Comp Tradeup
LIC+SW Maint 12 Mon
Competitive Product HATS 5250 Multi Proc Value D03IRLL
Unit from Comp Tradeup
LIC+SW Maint 12 Mon
IBM Rational HATS for Multiplatforms
Part
Precursor product Trade-up product number
IBM Rational HATS for
Multiplatforms
Competitive Tradeup HATS Multi Auth User Linux D54R9LL
z Comp Tradeup License &
SW Maint 12 Mon
Competitive Tradeup HATS Multi Auth User(s) D53H6LL
Comp Tradeup License & SW
Maint 12 Mon
Competitive Tradeup HATS Multi Value Unit Comp D58BFLL
Tradeup License & SW Maint
12 Mon
Competitive Tradeup HATS Multi Value Unit D58BLLL
Linux z Comp Tradeup
License & SW Maint 12 Mon
Passport Advantage supply
Part
Program name/description number
HATS for Multiplatforms V7.1.0
Rational HATS for Multiplatforms Multilingual (French, BT049ML
Russian, Korean, Chinese — Simplified, Spanish,
Portuguese-Brazilian, German, Japanese, Chinese —
Traditional, Hungarian, English, Turkish, Czech,
Italian, Polish) Windows 2000, Windows Vista Business,
Windows Vista Enterprise, Windows Server 2003, Windows
Vista Ultimate, Windows XP Professional CD ROM Digital
Disk — ISO 9660 Standard V7.0.0
HATS 5250 Multi V7.1.0
Rational HATS for 5250 Multiplatforms Multilingual BT047ML
(French, Russian, Korean, Chinese — Simplified,
Spanish, Portuguese-Brazilian, German, Japanese,
Chinese — Traditional, Hungarian, English, Turkish,
Czech, Italian, Polish) Windows 2000, Windows Vista
Business, Windows Vista Enterprise, Windows Server
2003, Windows Vista Ultimate, Windows XP Professional
CD ROM Digital Disk — ISO 9660 Standard V7.1.0
HATS 5250 i5/OS V7.1.0
Rational HATS for 5250 i5/OS Multilingual (French, BT048ML
Russian, Korean, Chinese — Simplified, Spanish,
Portuguese-Brazilian, German, Japanese, Chinese —
Traditional, Hungarian, English, Turkish, Czech,
Italian, Polish) Windows 2000, Windows Vista Business,
Windows Vista Enterprise, Windows Server 2003, Windows
Vista Ultimate, Windows XP Professional CD ROM Digital
Disk — ISO 9660 Standard V7.1.0
Passport Advantage customer: Media pack entitlement details
Customers with active maintenance or subscription for the products listed are entitled to receive the corresponding media pack.
HATS 5250 i5/OS V7.1.0
Entitled maintenance Media packs offerings description description Part number Ratnl HATS 5250 Rational HATS for BT048ML Applications i5/OS 5250 i5/OS per Authorized User Ratnl HATS 5250 Rational HATS for BT048ML Applications i5/OS 5250 i5/OS per SubCapacity PVU Ratnl HATS for 5250 Rational HATS for BT048ML Applications on i5/OS 5250 i5/OS per PVU
HATS 5250 Multi V7.1.0
Entitled maintenance Media packs offerings description description Part number Ratnl HATS 5250 Rational HATS for BT047ML Applicatns 5250 Multiplatforms Multiplatfrms per Authorized User Ratnl HATS 5250 Rational HATS for BT047ML Applicatns 5250 Multiplatforms Multiplatfrms per SubCapacity PVU Ratnl HATS for 5250 Rational HATS for BT047ML Applications on 5250 Multiplatforms Multiplatforms per PVU
HATS for Multiplatforms V7.1.0
Entitled maintenance Media packs offerings description description Part number HATS Multi per Rational HATS for BT049ML Authorized User for Multiplatforms Linux on Sys z HATS Multi per Rational HATS for BT049ML Processor Value Unit Multiplatforms for Linux on Sys z HATS Multi per Rational HATS for BT049ML SubCapacity Processor Multiplatforms ValueUnit Linux on Sysz HATS Standard for Rational HATS for BT049ML Multiplatforms Multiplatforms Authorized User HATS Standard per Rational HATS for BT049ML SubCapacity Value Multiplatforms Unit Host Access Rational HATS for BT049ML Transformation Svcs Multiplatforms for Multi per Value Unit
Sub capacity
IBM Rational HATS for 5250 Applications on Multiplatforms
Part number Part description
D03IULL HATS 5250 Multi SubCap Proc
Value Unit (PVU) License & SW
Maint 12 Mon
E04J9LL HATS 5250 Multi SubCap Proc
Value Unit SW Maint Annual
Renewal
D03IVLL HATS 5250 Multi SubCap Proc
Value Unit SW Maint Reinstatmnt
12 Mon
D03IWLL HATS 5250 Multi SubCap Proc
Value Unit from Comp Tradeup
LIC+SW Maint 12 Mo
IBM Rational HATS for 5250 Applications on i5/OS
Part number Part description
D03J7LL HATS 5250 i5/OS SubCap Proc
Value Unit (PVU) License & SW
Maint
E04JILL HATS 5250 i5/OS SubCap Proc
Value Unit (PVU) SW Maint
Annual Renewal
D03JALL HATS 5250 i5/OS SubCap Proc
Value Unit (PVU) SW Maint
Reinstate 12 Mon
D03JDLL HATS 5250 i5/OS SubCap Proc
Value Unit from Comp Tradeup
LIC+SW Maint 12 Mo
IBM Rational HATS for Multiplatforms
Part number Part description
D602ALL HATS Multi Sub Capacity Value
Unit Comp Tradeup License & SW
Maint 12 Mon
D6028LL HATS Multi Sub Capacity Value
Unit License & SW Maint 12 Mon
D602BLL HATS Multi Sub Capacity Value
Unit Linux z License & SW Maint
12 Mon
E037TLL HATS Multi Sub Capacity Value
Unit Linux z SW Maint Annual
Renewal
D602CLL HATS Multi Sub Capacity Value
Unit Linux z SW Maint
Reinstatement 12 Mon
E037SLL HATS Multi Sub Capacity Value
Unit SW Maint Annual Renewal
D6029LL HATS Multi Sub Capacity Value
Unit SW Maint Reinstatement 12
Mon
D602DLL HATS Multi SubCap Value Unit
Linux z Comp Tradeup License &
SW Maint 12 Mon
Sub capacity for selected middleware products
Sub capacity licensing on a per processor or per Value Unit basis is available for selected middleware products. To offer sub capacity licensing, IBM software products implement IBM Tivoli License Compliance Manager within their offerings so that you can monitor and report quarterly to IBM on the use of the programs on a continuous basis.
More information can be found on the Passport Advantage Web site
Eligibility requirements for sub capacity licensing
To be eligible for sub capacity licensing terms on this product, you must agree to install and configure IBM Tivoli License Manager for IBM Software, in accordance with the IBM Tivoli License Manager publications, and to enable the collection of program use data on all eligible machines subject to sub capacity terms.
For those machines running programs with sub capacity licensing terms, you must use IBM Tivoli License Manager for IBM Software to monitor program use and submit to IBM an IBM Use Report each calendar quarter. Multiple copies of IBM Tivoli License Manager for IBM Software or IBM Tivoli License Manager are not required. You can use more copies if you need them to support your operational environment, but only one copy is required to monitor all your sub capacity licensed products.
Additionally, if this is the first product you have licensed under sub capacity terms, you must agree to the terms of an attachment to your Passport Advantage or Passport Advantage Express contract and submit a new Passport Advantage enrollment form. First-time sub capacity clients also have an opportunity to ensure a primary business contact is established for their contracts.
For more information on required and entitled license capacity, license requirements, and reporting, refer to 205-093 , dated April 19, 2005.
If you order (this product) under sub capacity terms, IBM Tivoli License Manager for IBM Software will be made available to you if you do not already have one. You must install and configure this tool for your sub capacity products. Alternately, you can use Tivoli License Manager. Once the license manager software is installed, you will be required to register online (IBM may need to contact you in order to finalize the registration process.) You must monitor program use on a continuous basis with an IBM Tivoli License Manager for IBM Software and submit IBM Use Reports to IBM on a calendar quarterly basis.
IBM Tivoli License Manager for IBM Software is documented in the following customer publications, which are available from IBM Publications Center at
Publication Form Planning, Installation, and SC32-1431 Configuration Administration SC32-1430 Problem Determination SC32-9102 Data Dictionary SC32-1432 Release Notes SC32-1429
For IBM Tivoli License Manager configuration guidance and instructions for specific products (including this product) acquired with sub capacity terms, refer to
The Web site will give you information about how to set up the product
for detection by IBM Tivoli License Manager, any required maintenance,
and any required steps that are unique to this product.
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| Terms and conditions |
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The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.
Licensing: IBM International Program License Agreement including the License Information document and PoE govern your use of the program. PoEs are required for all authorized use.
Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.
This software license includes Software Maintenance, previously referred to as Software Subscription and Technical Support.
License Information form number
Program
Program name number Form number
IBM Rational HATS for 5250 Applications 5724-U68 Multi=L-DDCA-7
AUKJ8,
i5/OS=L-DDCA-7
AUKNW
IBM Rational HATS for Multiplatforms 5724-U67 L-DDCA-7AUK74
The program's License Information will be available for review on the IBM Software License Agreement Web site
Limited warranty applies: Yes
Program-unique terms
The following text is taken from the IBM Rational Host Access Transformation Solution for Multiplatforms license document included with your purchase and is included here for your convenience. Note that these terms do not apply to IBM Rational Host Access Transformation Solution for 5250 Applications on i5/OS or to IBM Rational Host Access Transformation Solution for 5250 Applications on Multiplatforms. Different license documents will accompany a purchase of those products.
The IBM Rational HATS for Multiplatforms, or the IBM Rational HATS for Linux on z, each defined as the "program", is available based on two charging methods: Authorized User and Value Unit. Consult your PoE to determine which charging method applies to your license.
The Authorized User and Value Unit versions of the program consist of the following components:
- IBM Rational HATS Toolkit
- IBM Rational HATS Runtime
- WebSphere Application Server, Network Deployment
Entitlement to program upgrades does not entitle you to upgrades to the individual components unless such components are upgraded as part of a program upgrade. For example, if the WebSphere Application Server Network Deployment program product is upgraded, you will not be entitled to such upgrade unless a program upgrade includes the upgraded version of WebSphere Application Server Network Deployment.
Program-unique terms
The program is available based on two charging methods: Authorized User and Value Unit. The charging methods only apply when the program is used in a production environment. If the Authorized User charging method is selected, the number of program licenses purchased must equal the number of Authorized Users accessing the program from the Internet and/or intranet.
Authorized User license option
An Authorized User is one and only one individual, machine, program, or device with a specific identity (ID) within or outside Your enterprise.
A PoE is required for each Authorized User accessing the program, or any program component, either directly or indirectly through any means on behalf of the Authorized User. An example of "indirect" access would be through a multiplexing program, device, or application server. Connections (from either users or other applications) made to the program through other products that act as connection concentrators must be counted as Authorized Users and are subject to use-base charges based on the number of Authorized Users of those concentrators. An Authorized User license to the program entitles a distinct Authorized User to access and use the components of the program subject to the limitations under "Component Restrictions" below.
Customers that would like to take advantage of the rich-client deployment option from the HATS Toolkit must purchase Authorized User licenses.
Value Unit Option
Under the PVU licensing structure, each processor core will be assigned a specific number of Value Units. You must acquire the total number of PVUs for each processor core on which the software programs are deployed. IBM continues to define a processor to be each processor core on a chip. For example, a dual-core chip contains two processor cores.
Each software program has a unique price per Value Unit. To determine the total cost of deploying an individual software program, you multiply the program price per Value Unit by the total number of PVUs required. Refer to the PVU table on the Passport Advantage site below for a list of Value Unit requirements by processor.
With full capacity licensing, you must acquire the appropriate number of Value Units based on all activated processors on the server available to the program or a component of the program. In sub-capacity licensing, you must acquire the appropriate number of Value Units based on all activated processors in partitions (utilizing eligible partitioning technologies) on the server available to the program or a component of the program.
Component restrictions
IBM Rational HATS Toolkit
The license to the program entitles you to use the HATS Toolkit for an unlimited number of developers on an unlimited number of workstations for development purposes. Your entitlement to the HATS applications (run-time deployments), which are generated by the HATS Toolkit, must be in accordance with one of the charging methods above when deployed to production.
WebSphere Application Server Network Deployment
Authorized User license option
The program is accompanied by WebSphere Application Server Network Deployment. The license to the program entitles you to install and use one copy of WebSphere Application Server Network Deployment on a machine with a single processor provided that you acquire 50 Authorized User authorizations. You may use one additional copy of WebSphere Application Server Network Deployment on one additional processor for each additional 100 Authorized User authorizations that you acquire.
Total copies of WebSphere
Application Server Network
HATS Authorized Users Deployment
1-49 0
50-149 1
150-249 2
250-349 3
and so on and so on
For each copy of WebSphere Application Server Network Deployment to which you are entitled, you are authorized to install and use each component of WebSphere Application Server Network Deployment on a machine with a single processor. Alternatively, you may install and use each copy of WebSphere Application Server Network Deployment on a machine with multiple processors if you either:
i. Allocate a copy of WebSphere Application Server Network Deployment to which you are entitled per this Agreement to each additional processor on such machine; or,
ii. Acquire a Single Processor PoE of WebSphere Application Server Network Deployment for each additional processor on such machine; or,
iii. For partitionable iSeries and AS/400® machines running OS/400®, allocate a copy of WebSphere Application Server Network Deployment to which you are entitled per this Agreement to each additional processor on such machine or acquire a single processor PoE of WebSphere Application Server Network Deployment for each processor actually used by the entitled copy of WebSphere Application Server Network Deployment on such machine, as measured or limited using IBM-provided tools. To determine the number of processors in a machine actually used by the entitled copy of WebSphere Application Server Network Deployment, you may aggregate portions of physical processors used in the same machine, but you must acquire an additional single processor PoE of WebSphere Application Server Network Deployment for any remaining fraction of a processor in such machine used by the entitled copy of WebSphere Application Server Network Deployment after this aggregation.
Value Unit Option
You are authorized to install and use one copy of WebSphere Application Server Network Deployment on the same server machine per each deployment of HATS Value Units to which you are entitled under this Agreement.
In addition, the license to the program entitles you to use the WebSphere Application Server Network Deployment components only to run HATS applications, to run objects created by HATS applications, and to enable connections with HATS applications to other applications and sources of data. The license to the program does not for instance, entitle you to use the WebSphere Application Server Network Deployment components to run applications that do not require HATS applications to operate. If you wish to use the WebSphere Application Server Network Deployment components without these restrictions, you must purchase separate authorizations to use the WebSphere Application Server Network Deployment components.
Technical previews: The program contains certain technical preview code ("Technical Preview Code"). This consists of the Visual Macro Editor. The following terms supersede any conflicting or inconsistent terms in the IPLA with respect to the Technical Preview Code.
Disclaimer of warranty: The Technical Preview Code is a technology demonstration and may not be tested. The Technical Preview Code may never be offered as part of a generally available IBM product. The Technical Preview Code may not be at the level of performance or compatibility of general available IBM products, and may be changed substantially in the future. The Technical Preview Code should not be used for productive purposes.
The Technical Preview Code is provided "AS IS" without warranty of any kind either express or implied, including but not limited to the implied warranty of merchantability and fitness for a particular purpose. The entire risk arising out of the use or performance of the technical preview code remains with you. In no event will IBM be liable for any lost profits, lost savings, incidental or indirect damages or other economic consequential damages, even if IBM or its authorized supplier has been advised of the possibility of such damages. In addition, IBM and its suppliers will not be liable for any damages claimed by you based on any third party claim. Any country unique terms contained in Part 2 of the IPLA that are applicable to Sections 4 and 5 of the IPLA will, in addition, be applicable to the Technical Preview Code.
IBM will provide no support of any kind for the Technical Preview Code packages.
Warranty: IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.
IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. Consult the IBM Software Support Handbook for further information at
IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).
Program technical support: Technical support of a program product will be available for a minimum of three years from the general availability date, as long as your Software Maintenance is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Maintenance also provides you with access to updates, releases, and versions of the program. You will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM, including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.
Money-back guarantee: If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.
For programs acquired under the IBM International Passport Advantage Agreement, this term applies only to your first acquisition of the program.
Authorization for use on home/portable computer: The program may be stored on the primary machine and another machine, provided that the program is not in active use on both machines at the same time. You may not copy and use this program on another computer without paying additional license fees.
Product name IBM Rational HATS for 5250 Applications No IBM Rational HATS for Multiplatforms No
Passport Advantage applies: Yes, and through the Passport Advantage Web site at
This product is only available via Passport Advantage. It is not available as shrinkwrap.
Agreement for Acquisition of Software Maintenance: The following agreement applies for maintenance and does not require Customer signatures:
IBM Agreement for Acquisition of Software Maintenance (Z125-6011)
Software maintenance applies: Yes. Software Maintenance is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and technical support are provided by the Software Maintenance offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software and Technical Support provides voice and electronic access to IBM support organizations, worldwide.
IBM includes one year of Software Maintenance with each program license acquired. The initial period of Software Maintenance can be extended by the purchase of a renewal option, if available.
While your Software Maintenance is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, consult your IBM Software Support Handbook at
Software Maintenance does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements.
For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, visit the Passport Advantage Web site at
Other terms
Volume orders (IVO): No
System i Software Maintenance applies: No
Educational allowance available:
Not applicable
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| Prices |
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Passport Advantage
For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner. Additional information is also available at
Business Partner information
If you are an IBM Business Partner — Distributor for Workstation Software acquiring products from IBM, you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBM ID and password are required.
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| Order now |
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To order, contact the Americas Call Centers or your local IBM representative.
To identify your local IBM representative, call 800-IBM-4YOU (426-4968).
Phone: 800-IBM-CALL (426-2255)
Fax: 800-2IBM-FAX (242-6329)
Internet: callserv@ca.ibm.com
Mail: IBM Teleweb Customer Support
ibm.com Sales Execution Center, Americas North
3500 Steeles Ave. East, Tower 3/4
Markham, Ontario
Canada
L3R 2Z1
Reference: YE001
The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.
Note: Shipments will begin after the planned availability date.
Trademarks
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