Software Announcement 200-057
March 28, 2000

Tivoli Data Protection for SAP R/3, Version 2.7 Provides Consistent and Reliable Backup and Recovery of SAP R/3 Systems

 ENUS200-057.PDF (41KB)


At a Glance

Tivoli Data Protection for SAP R/3, is optimized for the key business requirements of SAP R/3 customers to protect enterprise and production data against data loss including:

  • Reproducibility of processes and labor reduction
  • Adaptation to dynamic changes without reinvention
  • Efficient use of resources (maximum return on investment)
  • Minimum system outage windows and response time

Version 2.7 adds the following functions:

  • A new Operations Monitor
  • New Configuration Startup Set
  • Support for Windows 2000 and Red Hat Linux 6.1EE

Tivoli storage management solutions allow customers' environments to evolve from backup/restore of one SAP R/3 system to automation of multiple systems, disaster recovery, and data replication.

For ordering, contact:

Your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: YE001).

Overview

To protect your vital system data, Tivoli® Data Protection for SAP R/3, Version 2.7 with its feature, Administration Tools, works directly with Tivoli Storage Manager to provide data storage management, as well as data backup and recovery. This new release offers a new Operations Monitor, new functions to simplify startup configuration, and extends support to the Windows™ 2000 and Linux platforms.

This powerful solution enables enterprises using SAP R/3 to more efficiently backup, protect, and manage the large volumes of enterprise and production data. Version 2.7 adds the power of adaptive sequencing and multiple thread processing to this product to provide enhanced performance. Self-healing capabilities provide enhanced availability.

When your enterprise utilizes Tivoli Data Protection for SAP R/3 as the intelligent interface to SAP R/3 and Tivoli Storage Manager for data management, you can automate storage management functions. Specifically, Tivoli Data Protection for SAP R/3 uses Tivoli Storage Manager's data management capabilities and features to interface directly with SAP R/3's familiar utilities and interfaces for consistent and reliable storage management.

In addition to data backup and recovery for one SAP R/3 server or multiple systems, Tivoli Data Protection for SAP R/3 offers disaster recovery and data replication on an enterprise level. With these features, your enterprise gains the following potential advantages:

  • Protection against data loss of SAP R/3 enterprise and production data via automated, consistent, reliable, high-speed backup and restore procedures
  • Cost savings through leveraged storage resources and automated storage management
  • Ability to adapt to needed process changes without reinventing procedures
  • More efficient use of existing SAP R/3 system resources
  • Help in minimizing system downtime

Tivoli's solution with Tivoli Storage Manager as the storage manager and Tivoli Data Protection for SAP R/3 as the intelligent interface to SAP R/3, is the leading offering among "external backup utilities" for SAP R/3. It allows for lights-out production operation, with high performance, to minimize downtimes and improve adaptability to dynamic changes of requirements. The solution also supports cloning, disaster recovery, as well as standby and self-healing concepts for high availability.

Key Prerequisites

A Tivoli Storage Manager Version 3.7 server running with AIX®, HP-UX, Sun Solaris, Tru64 UNIX, Windows NT™, Windows 2000, or Linux and SAP R/3. (Refer to Hardware and Software Requirements section for specific levels of support.)

Planned Availability Date

April 28, 2000

Description

Tivoli Data Protection for SAP R/3 is an intelligent interface program which seamlessly connects the SAP R/3 database administration utilities SAP DBA (Oracle) with Tivoli Storage Manager. Tivoli Storage Manager and Tivoli Data Protection for SAP R/3 provide a cost-effective, high-performance solution for backup/restore of SAP R/3 systems with an Oracle database. This solution enables SAP R/3 customers to meet the key business requirements for protecting their vital data on the basis of a reliable and SAP-certified, proven solution.

Tivoli Data Protection for SAP R/3 has an optional priced feature, Administration Tools , that provides the capability for customization and performance monitoring of Tivoli Data Protection for SAP R/3. It can be used free for 60 days during initial set-up. For production use beyond the 60 days, a registration string will be supplied on a CD-ROM, if the feature is licensed. Administration Tools consists of a "Tools Server" that collects data/files from multiple Tivoli Data Protection for SAP R/3 instances, and "Tools Clients," that provide the administrator's interface. One license is required per Tools server.

Tivoli Data Protection for SAP R/3 with Tivoli Storage Manager provides reliable and reproducible operation procedures so that system administrators can manage large volumes of data more efficiently.

It enables SAP R/3 administrators to backup or restore SAP R/3 through the accustomed interfaces and functions of SAP DBA while using all the professional automated data management capabilities of Tivoli Storage Manager.

Tivoli Data Protection for SAP R/3 is THE leading "external" solution for SAP R/3 data protection.

Version 2.7 adds the following functions:

Operations Monitor

A new utility, the Operations Monitor, has been added to the Administration Tools. As single point of control, it collects data from all monitored SAP systems (locally or remote) and graphically displays their backup status to the database and system administrator in one comprehensive overview. Thus, system administrators get relieved from repetitive tasks and can concentrate on failure-free backups. Jeopardized systems are recognized immediately. The risk of non-detected backup failures is minimized. For individual systems, the Operations Monitor keeps the history of backup and restore jobs. This provides information for tracking of critical parameters and for planning purposes.

New Configuration Startup Set

The configurator now provides additional functions to easily initialize a configuration startup set. The user will be guided through a step by step procedure to set all necessary configuration parameters. Default values are proposed and the user may change these standard settings according to his environment.

Enhanced Platform Support

Tivoli Data Protection for SAP R/3 now supports Windows 2000 and Red Hat Linux 6.1EE. Tivoli Data Protection for SAP R/3, V2.7 continues to offer these outstanding attributes:

High Backup/Restore Data Rate

Parallel Backup and Restore: Using native SAP utilities, Tivoli Data Protection for SAP R/3 backs up and restores Oracle database objects that have been previously identified. These utilities pass the database objects, as a temporary list of files, to Tivoli Data Protection for SAP R/3. Then, Tivoli Data Protection for SAP R/3 receives control with the parameters specified in its profile, sorts the files for optimum load balancing and throughput (comparable data rates for backup and restore), and initiates the specified number of multiple sessions.

These sessions execute in parallel and transfer data between the SAP R/3 database and storage devices to maximize overall throughput.

One storage device (tape drive) must be associated with each session based on the Tivoli Data Protection for SAP R/3 return codes. The SAP DBA utilities BRBackup and BRArchive generate a log with all backed up files. This log is then used for the system-guided restore/recover process.

Parallel Backup Paths: In order to reduce network-induced bottlenecks, Tivoli Data Protection for SAP R/3 can simultaneously use multiple communication paths for data transfer with its Tivoli Storage Manager server. The number of sessions can be set individually for each path depending on its bandwidth.

Parallel Backup Servers: Multiple Tivoli Storage Manager servers can also be used for backup and restore simultaneously to eliminate bottlenecks in server capacity. Each server is defined to Tivoli Data Protection for SAP R/3 via a "server statement" in the profile.

Availability

Multiple Redo Log Copies: For availability reasons, you may wish to store multiple copies of the same Oracle redo log on different physical volumes. This feature is applicable only if there is more than one BRARCHIVE management class specified.

Alternate Backup Paths: In order to improve the availability of the communication network between R/3 DB server and backup server, Tivoli Data Protection for SAP R/3 can use alternate communication paths for data transfer with its Tivoli Storage Manager server.

Alternate Backup Servers: If one server is down, backups/restores can be transferred to/from alternate backup servers with Tivoli Data Protection for SAP R/3 V2.

Disaster Recovery: Besides the Tivoli Storage Manager-specific functions for disaster recovery (copy storage pools), Tivoli Data Protection for SAP R/3 V2 lets you electronically route disaster backups to a specific server at specified times.

Retry: Tivoli Data Protection for SAP R/3 can be set to do a predetermined number of retries in establishing a session with the Tivoli Storage Manager server.

System/Storage Management

Multiple Management Classes: The Tivoli Storage Manager manages storage using management classes. In order to direct specific backups to specific storage media and to take full advantage of the parallel backup and restore capabilities of Tivoli Data Protection for SAP R/3, one management class can be specified for each physical backup device (tape drive).

Inquire: The inquire function enables queries to the Tivoli Storage Manager server for backup IDs and/or file names of backups currently stored within Tivoli Storage Manager server storage. This function is used by the SAP DBA utilities, but can also be invoked by the administrator from the Tivoli Data Protection for SAP R/3 command line to list all backed up files.

Backup by Version: This function lets you keep a specified number of database backup versions (table spaces and associated redo logs) in Tivoli Storage Manager backup storage independent of creation or expiration date.

Password Handling: To protect the backup copies against unauthorized access, Tivoli Storage Manager provides password authentication. If the Tivoli Storage Manager administrator has activated authentication, the Tivoli Storage Manager client has to identify itself to the Tivoli Storage Manager server via a password. Only after successful password validation, can the client perform backup or restore operations.

Front-end/Back-end Processing: Tivoli Data Protection for SAP R/3 provides front-end and back-end processing capabilities. By using this feature, a program or command can be called prior to or after Tivoli Data Protection for SAP R/3 execution.

Network Management: Tivoli Data Protection for SAP R/3 provides status information on the backup/restore process via SNMP traps. It is also enabled to send messages to the Tivoli Storage Manager server (Version 3) that in turn can pass status to a network management tool like Tivoli.

Reporting: For statistical purposes, Tivoli Data Protection for SAP R/3 provides information about the data volume transferred and the associated elapsed time. In addition, Tivoli Data Protection for SAP R/3 reports which file is currently processed and calculates an estimated end time for the current backup or restore process.

Seamless Integration With SAP R/3

Tivoli Data Protection for SAP R/3 supports all the functions of the BACKINT interface (SAP DBA to external storage management tool) specified by SAP, including the most current ones:

  • Util_file_online

    This feature lets you reduce the number of redo logs during online backup. Table spaces are only set in backup mode during the time their files are being backed up.

  • Support for Oracle in raw devices

    With SAP R/3 3.0D, SAP supports Oracle database installations on raw logical volumes. Tivoli Data Protection for SAP R/3 is compatible with this function.

  • Certification

    Tivoli Data Protection for SAP R/3 is being developed under a Complementary Software Program (CSP) between SAP AG and IBM, and certification tested to the BACKINT (BC-BRI) interface. SAP does inform CSP partners early in the development cycle on new features/functions. IBM is committed to make these available on Tivoli Data Protection for SAP R/3 together with the new R/3 release.

Year 2000

This product is Year 2000 ready. When used in accordance with its associated documentation, it is capable of correctly processing, providing, and/or receiving date data within and between the twentieth and twenty-first centuries, provided that all products (for example, hardware, software, and firmware) used with the product properly exchange accurate date data with it.

Euro Currency

This program is not impacted by euro currency.

Statement of Direction

Tivoli intends to:

  • Expand Tivoli Data Protection for SAP R/3 to include support for IBM DB2 Universal Database® (UDB).
  • Provide enhanced SAP R/3 application availability for large Oracle and DB2® environments through automated integration with IBM ESS Flashcopy and EMC Symmetrix Timefinder software, to support almost instantaneous backup with coincident performance stability of the R/3 application.

This statement of direction is based on IBM's current development plans, and is subject to change without prior notice.

Reference Information

For information on Tivoli Data Protection for SAP R/3 Version 2 (formerly called BACKINT/ADSM), refer to:

  • Software Announcement 299-327 , dated October 26, 1999
  • Software Announcement 298-381 , dated October 6, 1998

Trademarks

 
AIX, DB2 Universal Database, and DB2 are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Windows NT and Windows are trademarks of Microsoft Corporation.
 
UNIX is a registered trademark in the United States and other countries exclusively through X/Open Company Limited.
 
Tivoli is a registered trademark of Tivoli Systems, Inc. in the United States or other countries or both. In Denmark, Tivoli is a trademark licensed from Kjobenhavns Sommer -- Tivoli A/S.
 
Other company, product, and service names may be trademarks or service marks of others.

Education Support

Descriptions of all classroom and self-study courses are contained in the IBM Education and Training catalogs.

For current information on Tivoli® Systems education, call 512-436-8000, or visit the Tivoli Systems home page on the Internet at:

Offering Information

Product information will be available on day of announcement through Offering Information (OITOOL) at:

Publications

The following hardcopy publication can be ordered for a small fee from your IBM representative after planned availability. To order, contact your IBM representative.

                                                        Order
Title                                                   Number
 
Tivoli Data Protection for SAP R/3 --                   SC33-6388*
Installation and User's Guide
*
This title is included here to indicate that additional copies of this entitled publication may be ordered for a fee.

Displayable Softcopy Publications: The English version of the Tivoli Data Protection for SAP R/3 manual is offered in displayable softcopy form. The files are shipped on CD-ROM.

This displayable manual can be used with the Adobe Acrobat Reader, or an HTML browser in any of the supported environments.

The Adobe Acrobat browser can be found at the Adobe Web site:

Terms and conditions for use of the machine-readable files are shipped with the files.

The Tivoli Data Protection for SAP R/3 publication is available in HTML and PDF formats on the Tivoli Web site at:

Technical Information

Specified Operating Environment

Hardware and Software Requirements

Tivoli Data Protection for SAP R/3

Tivoli Data Protection for SAP R/3 Version 2.7 requires the following hardware and software:

  • A Tivoli Storage Manager Version 3.7 Server
  • SAP R/3 3.0C to F, 3.1 up to I, 4.0 up to 4.6B
  • Operating systems supported:
    • AIX® 4.3
    • HP-UX 11.0
    • Sun Solaris 2.7
    • Tru64 UNIX® 4.0
    • Windows NT™ (Intel) 4.0
    • Windows™ 2000
    • Red Hat Linux 6.1EE

In addition, the optional Administration Tools feature requires the following software:

  • A Java™ runtime environment (JRE) version 1.1.6 up to 1.1.8. Such a JRE is part of the Java Development Kit (JDK).

    Note: Not all vendors provide the JRE separately.

    The JRE/JDK for AIX can be downloaded from:

    The JRE/JDK for Sun Solaris and Windows NT can be downloaded from:

    For other operating systems, please contact your operating system vendor for JRE/JDK availability.

  • On the client node, a full Java-capable Web browser is required (browser must support JDK 1.1.5 or higher and RMI), currently Netscape Navigator 4.05

Performance Considerations: Tivoli Data Protection for SAP R/3 performance will vary depending upon a customer's particular configuration, the client/server options, and customization.

Planning Information

Packaging

Tivoli Data Protection for SAP R/3 Version 2.7 customers will be shipped the following basic materials with each order:

  • A CD-ROM containing all the machine-readable code for both UNIX and Windows NT support and a soft copy of the Tivoli Data Protection for SAP R/3 Installation and User's Guide .
  • If the priced feature, Administration Tools, is ordered, a CD-ROM that contains a README file in HTML format with instructions to use the registration string for the optional feature.
  • The following hardcopy publications:

                                                        Order
Title                                                   Number
 
Tivoli Data Protection for SAP R/3                      SC33-6388
 Installation and User's Guide
 
Tivoli Data Protection for SAP R/3                      GI10-9758
 Letter to Customers
 
Tivoli Storage Management Products                      LC23-4466
 License Information (for
 build-to-plan package)
 
Tivoli Storage Management Products                      LC23-4468
 License Information (for
 build-to-order package)
 
IBM Program License Agreement                           Z125-3301

Security, Auditability, and Control

Tivoli Data Protection for SAP R/3 uses the security and auditability features of the host hardware or software.

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.

Ordering Information

Refer to Software Announcement 299-327 , dated October 26, 1999, for ordering information for Tivoli Data Protection for SAP R/3. There are no changes to the feature numbers or the Passport Advantage part numbers.

Tivoli Storage Management Pricing — Part Numbers: The following new part numbers for Tivoli Data Protection for SAP R/3 Version 2.7 are available via Lotus® and do not entitle the customer to any maintenance or support. Support and subscription are available for part-numbered software via the Passport Advantage program only.

                                                        Part
Description                                             Number
 
Tivoli Data Protection                                  0781665
 for SAP R/3, Program Pack
Tivoli Data Protection                                  0781667
 for SAP R/3, Additional License
Administration Tools, Program Pack                      0781661
 per Tools Server*
Administration Tools, Additional                        0781663
 License per Tools Server*
*
One Tools Server can support up to 32 SAP instances.
The following part numbers for Tivoli Data Protection for SAP R/3 Version 2.4 will be withdrawn, effective April 28, 2000.

                                                        Part
Description                                             Number
 
Tivoli Data Protection                                  0780764
 for SAP R/3, Program Pack
Tivoli Data Protection                                  0780763
 for SAP R/3, Additional License
Administration Tools, Program Pack                      0780768
 per Tools Server*
Administration Tools, Additional                        0780770
 License per Tools Server*
*
One Tools Server can support up to 32 SAP instances.

Upgrades

The upgrade features, which are only available for this version of Tivoli Data Protection for SAP R/3, are to ease migration of BACKINT/ADSM and Tivoli Data Protection for SAP R/3 V2.4 customers to this latest release of Tivoli Data Protection for SAP R/3. The upgrades, at a reduced price, are available for a like environment only, until September 29, 2000.

Qualifying Products

Customers who are licensed for the following product are eligible to purchase Tivoli Data Protection for SAP R/3, Version 2.7 using the upgrade feature numbers for a like configuration.

Program                       Program        Feature      Part
Name                          Number         Number       Number
 
BACKINT/ADSM
Program Package w/1           5801-AAR       3976         31L2412
 Install
1 Install                     5802-AAR       2801         31L2414
5 Installs                    5802-AAR       2802         31L2415
10 Installs                   5802-AAR       2803         31L2416
50 Installs                   5802-AAR       2748         31L2417
Upgrade                       5803-AAR       2744         31L2413
Tivoli Data Protection        5697-DPR       0002         0780764
 SAP R/3 V2.4
Tivoli Data Protection        5697-DPR       NA           0780763
 for SAP R/3,
 Additional License
Administration Tools          5697-DPR       0001         0780768
Administration Tools,         5697-DPR       NA           0780770
 Add'l Lic.
 
BACKINT/ADSM PRPQ             5799-QWH
 (Programming Request
 for Price Quotation)
BACKINT/ADSM PRPQ             5799-QZG
BACKINT/ADSM Service
 Offering

NA = Not applicable Tivoli Storage Management Product Set Upgrade Features (available until September 29, 2000)

                                                          One-
                                                          Time
                                                          Charge
Order Type                              Program           Feature
Description                             Number            Number
 
Tivoli Data Protection                  5697-DPR          0003*
 for SAP R/3 Per SAP
 Instance for Upgrade
Administration Tools                    5697-DPR          0004
 Per Tools Server for
 Upgrade
*
This feature was originally announced in Software Announcement 299-327 , dated October 26, 1999.

Media and Doc Packs: The following new Media and Doc packs for Tivoli Data Protection for SAP R/3 are available from Lotus only, and are available for shrinkwrap and Passport Advantage customers only.

                                 Media Pack            Doc Pack
Description                      Part Number           Part Number
 
Tivoli Data Protection           0781668               0781669
 for SAP R/3
Administration Tools             0781664               NA

The following Media and Doc packs for Tivoli Data Protection for SAP R/3 will be withdrawn April 28, 2000.

                                 Media Pack            Doc Pack
Description                      Part Number           Part Number
 
Tivoli Data Protection           0780766               0780767
 for SAP R/3
Administration Tools             0780771               NA

NA = Not applicable

Terms and Conditions

Agreement

  • If purchased through PID/feature: IBM International Program License Agreement (IPLA), IBM International Agreement for Acquisition of Programs and Support (IIAAPS) with the Attachment for Support and its Addendum for Tivoli Systems, and an Order Form
  • If purchased by part number: IBM International Program License Agreement (IPLA) and, if applicable, Passport Advantage Agreement

Transferable: Applies except when support is in effect.

Limited Warranty Applies: Yes

Guarantee: 2 months

Getting Started Period: Not applicable

Usage Restriction: Yes. Server usage is limited to the quantity of Server feature numbers ordered.

Educational Allowance Available: Yes, to qualified educational institutional customers.

Percentage: 15%

Volume Orders: Not applicable

Upgrade Protection Applies: Yes, upgrades are available under Tivoli Support agreement only or through Passport Advantage.

Licensed Program Materials Availability

  • Restricted Materials of IBM: None
  • Non-Restricted Source Materials: None
  • Object Code Only (OCO): All

Entitled Upgrade for Current Upgrade Protection Licensees: Customers with BACKINT/ADSM with upgrade protection contracts can upgrade at no additional charge. Customers with BACKINT/ADSM, without upgrade protection, are eligible to upgrade to Tivoli Data Protection for SAP R/3 by purchasing the upgrade features for a comparable configuration (refer to Ordering Information Upgrade section).

Program Services: Program Services, through Tivoli Support, is only available when the product is ordered using the appropriate feature numbers. It is not available for customers using the part number to order the product.

For Passport Advantage customers, support is dependent on the terms of their Passport Advantage contract.

If ordered as a feature of the program number:

Support Center Applies:       Yes
 
                              Access is available through
                               the Tivoli Support Center
                               (800-TIVOLI8) (848-6548)
 
 
Available until:              -- 12 months after initial
                               installation
                              -- After 12 months as part of
                               the IASP offering
                              -- Available for program until
                               12 months' written notice
 
Applicable for:               -- Latest code level
                              -- Immediate previous level for
                               12 months
 
APAR Mailing Address:         Tivoli Systems Inc.
                              9000 South Rita Road
                              Tucson, AZ  85744
                              USA
                              Attention: Tivoli Storage Manager
                               Development

If ordered by part number: Available until April 30, 2001

Support Line: No. Phone support is available via Tivoli Support or Passport Advantage only.

Charges

Contact your IBM representative for charges information for this announcement.

Order Now

 Use Priority/Reference Code: YE001
 
 Phone:     800-IBM-CALL
 Fax:       800-2IBM-FAX
 Internet:  ibm_direct@us.ibm.com
 Mail:      IBM Atlanta Sales Center
            Dept. YE001
            P.O. Box 2690
            Atlanta, GA  30301-2690

You can also contact your local IBM Business Partner or IBM representative. To identify them, call 800-IBM-4YOU.

Note: Shipments will begin after the planned availability date.

Trademarks

 
AIX is a registered trademark of International Business Machines Corporation in the United States or other countries or both.
 
Windows NT and Windows are trademarks of Microsoft Corporation.
 
Java is a trademark of Sun Microsystems, Inc.
 
UNIX is a registered trademark in the United States and other countries exclusively through X/Open Company Limited.
 
Tivoli is a registered trademark of Tivoli Systems, Inc. in the United States or other countries or both. In Denmark, Tivoli is a trademark licensed from Kjobenhavns Sommer -- Tivoli A/S.
 
Lotus is a registered trademark of Lotus Development Corporation.
 
Other company, product, and service names may be trademarks or service marks of others.

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