IBM United States
Hardware Announcement 103-235
September 9, 2003

IBM TotalStorage Enterprise Tape Drive 3592 Model J1A enhances performance and capacity

 ENUS103-235.PDF (86KB)

(Corrected on September 16, 2003)

Charges section - Field Only category corrected for eight features.

At a glance

With its higher performance, greater capacity, and smaller size, as compared to an Enterprise Tape Drive 3590, the use of the Enterprise Tape Drive 3592 Model J1A may result in cost savings as you reduce your number of tape drives and cartridges, and the associated floor space. Enhancements over the 3590 include:

  • Up to 40 MB/sec native data rate, over 2.5 times the 14 MB/sec for the 3590 E or H Models
  • Up to 300 GB native cartridge capacity, a five times increase over the 60 GB for the 3590 H Models
  • Dual-ported switched fabric 2-Gbps Fibre Channel attachments
  • Small form factor that allows double the drives in a single 3494 frame, as compared to the 3590 Tape Drive
  • High reliability and availability design

For ordering, contact:

Your IBM representative, an IBM Business Partner, or the Americas Call Centers at 800-IBM-CALL (Reference: YE001).

Overview

The IBM TotalStorage™ Enterprise Tape Drive 3592 Model J1A is designed to provide higher levels of performance, reliability, and cartridge capacity than the IBM TotalStorage Enterprise Tape Drive 3590. The 3592 Model J1A is designed to meet the needs of tape customers across a broad range of computing environments, including selected IBM eServer zSeries®, S/390®, IBM eServer iSeries™, AS/400®, IBM eServer pSeries™, RS/6000®, IBM eServer xSeries®, Sun, and Hewlett Packard servers, as well as Intel®-compatible servers running Microsoft™ Windows® and Linux.

The 3592 Model J1A Tape Drive has a dual-ported 2-Gbps Fibre Channel interface Fibre Channel attachment to host systems or a switched fabric environment. It has a new high-technology design that increases the native data rate to up to 40 MB/sec, over 2.5 times the 14 MB/sec data rate of the 3590 E or H Models, and over 4 times the 9 MB/sec data rate of the 3590 B Models. With data compression and a 32 K blocksize, the Model J1A is designed to offer up to 2.5 times the data rate of the 3590 E or H Model.

With the use of the IBM TotalStorage Tape Data Cartridge 3592, the 3592 Model J1A provides a native cartridge capacity of up to 300 GB (900 GB with 3:1 compression), five times more than the maximum capacity of a 3590 H Model. The 3592 Model J1A is designed for automation and uses a tape cartridge with a form factor similar to the 3590 tape cartridges, which allows it to be used in the IBM TotalStorage Enterprise Tape Library 3494 and StorageTek Automated Cartridge System (ACS) solutions. If you require a stand-alone drive outside of a library, the 3592 Model J1A will also be available for installation in a stand-alone rack. The smaller size of the 3592 Model J1A Tape Drive allows more drives to be installed in a rack or frame than with the 3590 Tape Drive.

The 3592 Model J1A is designed to support capacity scaling of an individual tape cartridge to 60 GB. The effect of capacity scaling to 60 GB capacity is to reduce the average locate time to a random record (from load point) to 30% of the normal locate time. Additional enhancements have been made to the 3592 Model J1A Tape Drive that may help improve availability, performance, and capacity.

Key prerequisites

The Enterprise Tape Drive 3592 Model J1A is supported in a wide range of environments including selected iSeries, AS/400, pSeries, RS/6000, xSeries, zSeries Linux, Sun, and Hewlett Packard servers, as well as Intel-compatible servers running Linux or Microsoft Windows NT®, Windows 2000, or Windows Server 2003. A tape controller is required for attaching to ESCON® or FICON™ channels on S/390 or zSeries servers. Refer to the Technical information section for details.

Planned availability dates

  • February 6, 2004: Feature numbers 8802 and 8820
  • October 31, 2003: All other features

Description

The Enterprise Tape Drive 3592 Model J1A is a follow-on to the highly successful Enterprise Tape Drive 3590. It is designed for high-performance tape applications, including:

  • High-speed data save operations where backup windows are critical, and large amounts of data are archived to tape.
  • Large-scale automated tape environments where performance and reliability are required. These are primarily half-inch tape drive environments.
  • Large-scale mass data archive applications where massive amounts of data need to be quickly saved to tape for storage and later recall (examples include the seismic industry, data warehousing, and record management applications).

The 3592 Model J1A is the first model of a new family of tape products that are designed to meet the growing needs of both new and existing IBM tape customers across a wide range of environments. Advantages of the Enterprise Tape Drive 3592 Model J1A include:

  • Higher performance, which can help reduce the number of tape drives required
  • Larger capacity, to help you reduce the number of cartridges required and floor space needed
  • Smaller form factor, which can help reduce the automation foot print
  • Dual-ported native switched fabric interface, designed to enhance the attachment flexibility
  • High reliability, to help you improve operations

Capacity

The 3592 Model J1A is designed to provide 5 to 15 times the native cartridge capacity of a 3590 E or H Model, or 15 to 30 times the cartridge capacity of a 3590 B Model. The exact ratio depends on which cartridge is used with the 3590 drive. The following table compares the cartridge capacity versus the 3590 H, E, and B Models.

                     3590         3590         3590         3592
                     Model B      Model E      Model H      Model J1A
                     native       native       native       native
                     cartridge    cartridge    cartridge    cartridge
                     capacity     capacity     capacity     capacity
 
3590 High            10 GB        20 GB        30 GB        NA
 Performance Tape
 Cartridge
 
3590 Extended        20 GB        40 GB        60 GB        NA
 High Performance
 Tape Cartridge
 
Enterprise Tape      NA           NA           NA           300 GB
 Cartridge 3592

NA = Not Applicable

The following table compares the cartridge capacity of the 3590 drives with the 3592 J1A with 2:1 and 3:1 compression.

                  3590         3590          3590           3592
                  Model B      Model E       Model H        Model J1A
                  cartridge    cartridge     cartridge      cartridge
                  capacity     capacity      capacity       capacity
                  (2:1/3:1)    (2:1/3:1)     (2:1/3:1)      (2:1/3:1)
 
3590 High         20 GB/30 GB  40 GB/60 GB   60 GB/90 GB    NA
 Performance
 Tape Cartridge
 
3590 Extended     40 GB/60 GB  80 GB/120 GB  120 GB/180 GB  NA
 High Performance
 Tape Cartridge
 
Enterprise Tape   NA           NA            NA             600 GB/
 Cartridge 3592                                              900 GB

Performance

The 3592 Model J1A uses a new design that increases the native data rate to 40 MB/sec, versus the 14 MB/sec data rate of the 3590 E or H Model or the 9 MB/sec data rate of the 3590 B Model. With compression and a 32 K blocksize, the 3592 Model J1A can offer up to 2.5 times the data rate of the E or H Model. The 3592 Model J1A is designed to offer improved access characteristics in load/ready time, search velocity, and rewind time versus the 3590. The 3592 Model J1A has other enhancements designed to help aid small file and Hierarchical Storage Manager performance.

Note: The actual throughput a customer may achieve is a function of many components, such as system processor, disk data rate, data block size, data compressibility, I/O attachments, SAN, and the system or application software used. Although the drive is capable of a 40 MB/sec native data rate, other components may limit the actual effective data rate.

Capacity scaling

The 3592 Model J1A is designed to support capacity scaling of an individual tape cartridge to 60 GB. The effect of capacity scaling to 60 GB capacity is to reduce the average locate time to a random record (from load point) to 30% of the normal locate time.

The 3592 Model J1A Tape Drive allows an application to issue a command to scale an individual cartridge to 60 GB. Customers using OS/390® V2.10 and z/OS® can exploit the capacity scaling capability of the 3592 Model J1A. A new data class parameter will determine if a tape is to be scaled to 60 GB. Open processing will scale a tape when the associated data class requests it and the tape is being written from load point (DISP=NEW, file sequence 1). On a subsequent reading of a performance scaled MEDIA5 tape, the data will be entirely contained in the first 60 GB of the tape, yielding very fast locate and read times. DFSMShsm™ and DFSMSdfp™ OAM can exploit this new feature, as well as other applications that use standard Open/Close/EOV processing. Refer to the publication DFSMS Software Support for IBM TotalStorage Enterprise Tape System 3592 (SC26-7514-00) for more information about software support for the 3592 Model J1A.

Cartridges pre-scaled for 60 GB capacity are also available for order with the 3599 Model 011. These pre-scaled cartridges can be ordered (and labeled) for a specific VOLSER range. This allows capacity scaling to be exploited by an application that permits media pools to be defined by VOLSER range. For information on which Independent Software Vendors (ISV) support capacity scaling by command or with the pre-scaled cartridges, refer to the 3592 ISV site that can be accessed at:

For more information on using capacity scaling, refer to the capacity scaling considerations section of the IBM TotalStorage Enterprise Tape System 3592 Introduction and Planning Guide (GA32-0464).

Media and cartridge capacity

The 3592 Model J1A uses a new tape cartridge with an advanced metal particle tape specifically optimized for the enterprise tape environment, providing a native cartridge capacity of 300 GB (or up to 900 GB with 3:1 compression). This is a significant improvement over the 10 GB to 60 GB native cartridge capacity available with the 3590 B, E, or H Models. This can be very beneficial in space savings and economy of data storage since it can help lower the cost of storage per megabyte. For applications that fill current data cartridges, this can help reduce the number of tape cartridges required. The reduced number of cartridges may also help free up floor space for other requirements and reduce the number of automation slots used.

The robust 3590-style cartridge shell is designed to sustain a 1 meter drop. The cartridge has a similar form factor as the 3590 and 3490, allowing it to be used in Enterprise Tape Library 3494 and STK Silo ACS solutions. The Enterprise Tape Cartridge 3599 also contains cartridge memory that is a passive, contactless silicon storage device. It is used to hold information about the specific cartridge, including the VOLSER, the media in the cartridge, and the drive.

Attachment options

The 3592 Model J1A has dual-ported 2-Gbps native switched fabric Fibre Channel interfaces. This offers attachment flexibility in an open systems environment. The drives can be directly attached to open systems servers with Fibre Channel, or to ESCON or FICON servers with the 3590 A60 or 3592 J70 Controller. The 3592 Model J1A is supported in a wide range of environments including selected zSeries, S/390, iSeries, AS/400, pSeries, RS/6000, xSeries, Sun, and Hewlett Packard servers, as well as Intel-compatible servers running Microsoft Windows and Linux. The 3592 Model J1A can also attach to zSeries servers with FCP channels and Linux. The 3592 Model J1A may provide value-add when supported in an Enterprise Tape Library 3494 and in a StorageTek 9310 ACS environment.

Statistical Analysis and Recording System

The 3592 Model J1A uses the Statistical Analysis and Recording System to assist in isolating failures between media and hardware. It is designed to use the cartridge performance history saved in the cartridge and drive performance history kept in the drive to determine the more likely cause of failure. It is designed to cause the drive to mark the media as degraded, and to indicate that the hardware has degraded.

AIX® high availability data path failover and dynamic load balancing

AIX high availability data path failover is designed to provide a failover mechanism in the AIX Atape device driver, that enables you to configure multiple redundant paths in a SAN environment with the 3592 Model J1A. In the event of a path or component failure, the failover mechanism is designed to automatically provide error recovery to retry the current operation using an alternate, preconfigured path without aborting the current job in progress. This allows you flexibility in SAN configuration, availability, and management.

A function in the AIX Atape device driver, Dynamic Load Balancing, is also available for the 3592 Model J1A Tape Drives used in an AIX SAN environment. The dynamic load balancing support is designed to optimize resources for devices that have physical connections to multiple Host Bus Adapters (HBA) in the same machine. When an application opens a device that has multiple HBA paths configured, the device driver determines which path has the HBA with the lowest usage, and assigns that path to the application. The device driver is designed to dynamically track the usage on each HBA as applications open and close devices, and balance the number of applications using each HBA in the machine. This may help optimize HBA resources and improves overall performance.

Additional enhancements

The 3592 Model J1A also has additional enhancements that may help improve performance, capacity, and availability including:

  • N+1 power supplies: The 3592 Model J1A incorporates n+1 power supplies when it is installed in an automation frame. This is designed to help increase drive availability in the event of a power supply failure.
  • Large internal data buffer: The 3592 Model J1A drive has a 128 MB internal data buffer versus a 16 MB maximum in the 3590 Tape Drive.
  • Digital speed matching: The 3592 Model J1A is designed to dynamically perform digital speed matching to adjust the drive's native data rate to the net host data rate (after data compressibility has been factored out). This is designed to help to reduce the number of backhitch repositions and improve throughput performance.
  • Channel calibration: The channel calibration feature is designed to allow for customization of each read/write data channel for optimum performance. The customization can enable compensation for variations in the recording channel transfer function, media characteristics, and read/write head characteristics. The 3592 Model J1A is designed to automatically perform recalibration in the field if it detects degraded performance.
  • High resolution tape directory plus enhanced search speed: The 3592 Model J1A Tape Drive maintains a new tape directory structure with a high granularity of information about the physical position of data blocks on the media. This feature plus the increased search speed allow the 3592 Model J1A to have improved nominal and average access times for locate operations versus previous IBM tape drives.
  • Streaming Lossless Data Compression (SLDC) algorithm: SLDC is an implementation of a Lempel-Ziv class 1 (LZ-1) data compression algorithm. It is an extension to Adaptive Lossless Data Compression (ALDC) and is designed to offer an improvement over previous IBM lossless compression algorithms.

Product positioning

The Enterprise Tape Drive 3592 Model J1A is the follow-on to the highly successful Enterprise Tape Drive 3590. The 3592 Model J1A is supported in a wide range of environments including selected zSeries, S/390, iSeries, AS/400, pSeries, RS/6000, xSeries, Sun, and Hewlett Packard servers, as well as Intel-compatible servers running Linux and Microsoft Windows NT, Windows 2000, or Windows Server 2003. It has significant performance and capacity benefits over the IBM 3590, as well as other half-inch tape drives such as the IBM 3480, 3490, or 3490E.

The 3592 Model J1A is designed for high-performance computing environments where high reliability, capacity, and performance are mandated. You should consider it in the following environments:

  • Current Enterprise Tape Drive 3590 applications in Enterprise Tape Library 3494, STK Silo, or stand-alone environments where:
    • Space allocated to tape cartridges needs to be reduced within automation solutions or offline storage.
    • Backup windows are growing and there is a need for higher-performance tape drives to backup larger amounts of data in less time.
    • A Fibre Channel attached drive with native switched fabric capability is required.
  • Other large scale tape environments, such as:
    • High-speed data save operations where backup windows are critical, and large amounts of data are archived to tape
    • Large-scale automated tape installations where performance, capacity, and reliability are requirements
    • Large-scale mass data archive applications where massive amounts of data need to be quickly saved to tape for storage and later recall (examples include the seismic industry, data warehousing, and record management applications)

Statement of general direction

IBM plans to add three significant features to the IBM TotalStorage Enterprise Tape Drive 3592 in the future. They are Write Once Read Many (WORM) functionality, cartridge segmentation, and lower capacity cartridges. IBM will introduce a new 3592 tape cartridge that is designed to work in conjunction with the IBM 3592 Tape Drive to provide WORM capability. This is intended to provide a cost-effective solution for non-rewriteable, non-eraseable long term records retention. In addition, IBM plans to support segmentation of an individual tape cartridge into two parts: a smaller portion at the beginning of the tape and a larger portion as the balance of the tape. This segmentation is designed to provide the customer with rapid access to data at the beginning of the tape, and high capacity storage on the remainder of the cartridge. Finally, as the IBM 3592 Tape Drive technology is designed to be able to support tape cartridges of varying capacities, IBM plans to provide alternative tape cartridges at lower capacity points. This is intended to provide customers with cartridges that provide rapid access to data at low cartridge costs. All information being released represents IBM's current intent, is subject to change or withdrawal, and represents only goals and objectives.

All statements regarding IBM's plans, directions, and intent are subject to change or withdrawal without notice.

Reference information

  • The IBM TotalStorage Enterprise Tape Drive 3592 attachment in the IBM TotalStorage Enterprise Automated Tape Library Models L22, D22, and D24 in Hardware Announcement 103-239 , dated September 9, 2003
  • The IBM TotalStorage Enterprise Tape Drive 3592 attachment in the IBM TotalStorage Silo Compatible Tape Drive Frame 3592 Model C20 in Hardware Announcement 103-233 , dated September 9, 2003
  • The IBM TotalStorage Enterprise Tape Drive 3592 attachment to ESCON/FICON channels through the IBM TotalStorage Enterprise Tape Controller 3590 Model A60 in Hardware Announcement 103-237 , dated September 9, 2003
  • The IBM TotalStorage Enterprise Tape Drive 3592 attachment to ESCON/FICON channels through the IBM TotalStorage Enterprise Tape Controller 3592 Model J70 in Hardware Announcement 103-236 , dated September 9, 2003
  • The IBM TotalStorage Enterprise Tape Cartridge 3592 available with new models of the 3599 in Hardware Announcement 103-238 , dated September 9, 2003

Trademarks

 
The e-business logo, TotalStorage, iSeries, pSeries, FICON, DFSMSdfp, and DFSMShsm are trademarks of International Business Machines Corporation in the United States or other countries or both.
 
S/390, zSeries, AS/400, RS/6000, xSeries, ESCON, OS/390, z/OS, AIX, and OS/400 are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Intel is a registered trademark of Intel Corporation.
 
Microsoft is a trademark of Microsoft Corporation.
 
Windows and Windows NT are registered trademarks of Microsoft Corporation.
 
Other company, product, and service names may be trademarks or service marks of others.

Publications

The following publications, including support of the Enterprise Tape Drive 3592 Model J1A, are available now at:

                                                            Order
Title                                                       number
 
IBM TotalStorage(TM) Enterprise Tape                        GA32-0464
 System 3592 Introduction and
 Planning Guide
 
IBM TotalStorage Silo Compatible                            GA32-0463
 Tape Frame 3592 Introduction,
 Planning, and User's Guide

The IBM TotalStorage Enterprise Tape System 3592 Operator Guide (GA32-0465) is shipped with the product. Additional copies will be available with the planned availability of that attachment.

The IBM TotalStorage Enterprise Tape System 3592 Hardware Reference (GA32-0466) will include Model J1A Tape Drives and will be available after the planned availability.

The Publication Notification System (PNS) is available by order number/product number. Customers currently subscribing to PNS will automatically receive notifications by e-mail. Customers who wish to subscribe, can visit the PNS Web site location at:

The publications listed on the notification can be ordered by calling the Pubs Support Group in Raleigh at 800-879-2755, option 1.

The IBM Publications Center Portal:

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided, as well as payment options via credit card. Furthermore, a large number of publications are available online in various file formats, which can currently be downloaded free of charge.

Note that PNS subscribers most often order their publications via the Publications Center.

Technical information

Specified operating environment

Physical specifications

3592 Model J1A Tape Drive canister:

  • Width: 198 mm (7.8 in)
  • Depth: 467 mm (18.4 in)
  • Height: 95 mm (3.8 in)
  • Weight: 5.7 kg (12 lb 7 oz)1
1
When mounted in a rack, up to four drive canisters can be mounted in two cradles on a shelf that requires 10 EIA™ of rack space. The weight of the rack-mount slides and shelf, two cradles, power supplies, and four tape drives is 69.2 kg (152 lb 7 oz).

To assure installability and serviceability in non-IBM industry-standard racks, review the installation planning information for any product specific installation requirements.

Operating environment

  • Temperature:
    • 10° to 43°C (50° to 110°F) powered on (no media in use)
    • 16° to 32°C (60° to 90°F) in operation (media in use)
  • Relative humidity: 20% to 80% non-condensing (limited by media)
  • Wet bulb temperature: 23°C (73.4°F)
  • Individual drive:
    • Heat output: 43 W (147 Btu /Hour)
    • Electrical power: 4.75 amps at +5 volts; 1.6 amps at +12 volts
  • In a cradle with ac power supply:
    • Caloric value: 307 Btu /Hour per drive
    • Electrical power: 0.1 kVA per drive
    • Leakage current: 0.63 ma per drive power supply
    • Inrush current: 30 amps per drive
    • Operating current: 0.5 amps per drive
    • Capacity of exhaust: 0.34 Cubic meter/min (12 CFM) per drive
    • Noise level: 6.2 bels idle; 6.3 bels operating

Hardware requirements

The 3592 Model J1A Tape Drive is for installation in an Enterprise Tape Library 3494, a Silo Compatible Frame 3592 Model C20, or stand-alone rack. In a 3494 frame or stand-alone rack, each tape drive comes in a canister, and up to two tape drive canisters can be installed in a cradle. A left drive cradle with a shelf must be installed before the right drive cradle can be installed. Cradles must be installed before the tape drive canisters can be installed. When installed in a 3592 Model C20, up to two tape drive canisters can be installed on a drive shelf. A cradle, or Model C20 drive shelf, includes dual redundant hot-swappable power supplies for both tape drives, as well as logic cards for handling the dual power and the management of serial number and ID identifiers.

Each 3592 Model J1A Tape Drive comes with dual-ported switched fabric 2-Gbps Fibre Channel attachments, for attachment to multiple servers or a single server with redundancy. It can also attach to the Enterprise Tape Controller 3592 Model J70 or 3590 Model A60 for attachment to ESCON® or FICON™ channels on S/390® or IBM eServer zSeries® systems.

Up to four drives can be installed in a 3494 Model L22, up to 12 drives in a 3494 Model D22, or up to eight drives in a Model D24 with an ESCON/FICON attachable tape controller. Up to 20 drives can be installed in a 3592 Model C20. For installation in a rack, up to two Model J1A Tape Drives can be installed (#4674) in each cradle feature (#4802 or #4812). The cradle requires 10 EIA units of rack space. Two cradles can be mounted on a shelf, for a total of four tape drives on a shelf. A 2.0 meter rack, without a tape controller, can thus contain up to 16 tape drives. A 2.0 meter rack with a tape controller, or a 1.6 meter to 1.8 meter rack without a tape controller, can contain up to 12 tape drives. A 1.6 meter to 1.8 meter rack with a tape controller, can contain up to 8 tape drives. If space is available, an existing customer rack may be used. Refer to the 3590, 3592, or 3494 Sales Manuals for further information. For planning information refer to the IBM TotalStorage Enterprise Tape System 3592 Introduction and Planning Guide (GA32-0464), the IBM TotalStorage Silo Compatible Frame 3592 Introduction, Planning, and User's Guide (GA32-0463), or the IBM TotalStorage Enterprise Automated Tape Library 3494 Introduction and Planning Guide (GA32-0448).

Appropriate Fibre Channel cable(s) should be ordered for each tape drive. Refer to the Cables section for a list of available cables. Also refer to the Fibre Channel Cables section of the Special Feature Codes in the 3592 Model J1A Sales Manual for Fibre Channel cable information.

Unlabeled and uninitialized 3592 Tape Cartridges can be included with the order of a new 3592 Model J1A Tape Drive (by specifying feature number 8820). Labeled or initialized Extended Length Cartridges can be ordered using machine type 3599. Refer to the Supplies information.

Open system support

The Enterprise Tape Drive 3592 Model J1A is supported in a wide range of environments including selected IBM eServer iSeries™, AS/400®, IBM eServer pSeries™, RS/6000®, pSeries Linux, IBM eServer xSeries®, xSeries Linux, zSeries Linux, Sun, and Hewlett Packard servers, as well as servers running Microsoft™ Windows NT®, Windows® 2000, or Windows Server 2003. For the latest details on specific hardware, software, and Fibre Channel support for the 3592, refer to the following Web site:

iSeries and AS/400

The 3592 Model J1A Tape Drive can be attached to iSeries and AS/400 servers that support the following Fibre Channel adapters:

  • PCI Fibre Channel Tape Controller (#2765)
  • PCI-X Fibre Channel Tape Controller (#5704)

These iSeries controllers have a Lucent Connector (LC) Duplex connector, so you should order the LC/LC Fibre Cables on the tape drive.

pSeries, RS/6000, and RS/6000 SP™

If attaching this product to a pSeries or RS/6000 running AIX®, it can be attached to any of the following adapters:

  • Gigabit Fibre Channel Adapter for PCI Bus (#6227)
  • Gigabit Fibre Channel Adapter for 64-bit PCI Bus (#6228)
  • 2 Gigabit Fibre Channel PCI-X Adapter (#6239)

If attaching this product to a pSeries or RS/6000 running Linux, it can be attached to the following adapter:

  • Gigabit Fibre Channel Adapter for 64-bit PCI Bus (#6228)

The 3592 Model J1A is supported for attachment to the Gigabit Fibre Channel Adapter for PCI Bus (#6227) on the following systems. This pSeries adapter has an Standard Connector (SC) Duplex connector, so you should order the LC/SC Fibre Cables to attach the tape drive to this adapter.

  • 7013 — S70, S7A
  • 7015 — S70, S7A
  • 7017 — S70, S7A, S80
  • pSeries 680 (7017-S85)
  • pSeries 620 (7025-6F0, 6F1)
  • 7025 — F50, F80, H70
  • pSeries 660 (7026-6H0, 6H1, 6M1)
  • pSeries 640 (7026-B80)
  • 7026 — H50, H70, H80, M80
  • 7043 — 270
  • 7044 — 170, 270

The 3592 Model J1A is supported for attachment to the Gigabit Fibre Channel Adapter for 64-bit PCI Bus (#6228) on the following pSeries and RS/6000 systems. This pSeries adapter has an LC connector so you should order the LC/LC Fibre Cables to attach the tape drive to this adapter.

  • 7013 — S7A
  • 7015 — S7A
  • 7017 — S7A, S80
  • pSeries 680 (7017-S85)
  • pSeries 620 (7025-6F0, 6F1)
  • 7025 — F50, F80, H70
  • pSeries 660 (7026-6H0, 6H1, 6M1)
  • pSeries 640 (7026-B80)
  • 7026 — H50, H70, H80, M80
  • pSeries 610 (7028-6C1, 6E1)
  • pSeries 630 (7028-6C4, 6E4)
  • pSeries 650 (7038 — 6M2)
  • pSeries 655 (7039 — 651)
  • pSeries 670 (7040-671) through I/O drawer (7040-61D)
  • pSeries 690 (7040-681) through I/O drawer (7040-61D)
  • 7043 — 270
  • 7044 — 170, 270
  • 9112 — 265

The 3592 Model J1A is supported for attachment to the 2 Gigabit Fibre Channel PCI-X Adapter (#6239) on the following pSeries and RS/6000 systems. This pSeries adapter has an LC connector so you should order the LC/LC Fibre Cables to attach the tape drive to this adapter.

  • pSeries 620 (7025-6F0, 6F1)
  • pSeries 660 (7026-6H0, 6H1, 6M1)
  • pSeries 640 (7026-B80)
  • pSeries 610 (7028-6C1, 6E1)
  • pSeries 630 (7028-6C4, 6E4)
  • pSeries 615 (7029-6C3, 6E3)
  • pSeries 650 (7038-6M2)
  • pSeries 655 (7039-651)
  • pSeries 670 (7040-671) through I/O drawer (7040-61D)
  • pSeries 690 (7040-681) through I/O drawer (7040-61D)
  • 7044 — 170, 270
  • 9112 — 265
  • 9114 — 275

HP systems

The 3592 Model J1A Tape Drive is supported on Hewlett Packard (HP) HP 9000 L-Class, N-Class, and V-Class Enterprise Servers, or the HP Server rp2400 series, rp5400 series, or rp7400 series, with the following Fibre Channel adapter:

  • Fibre Channel A5158A Tachyon TL Host Bus Adapter
  • HP A6795A PCI Tachlite 2 Gb Fibre Channel Host Bus Adapter for HP-UX

Sun systems

The 3592 Model J1A Tape Drive is supported on Sun SPARC and UltraSPARC Architecture workstations and servers, including the Ultra/Enterprise Server family, supporting one of following Fibre Channel adapters:

  • Qlogic QLA2200F Fibre Channel Adapter
  • Qlogic QLA2310F/L Fibre Channel Adapter
  • Qlogic QLA2340/L Fibre Channel Adapter
  • Qlogic QLA2342/L Fibre Channel Adapter
  • Emulex LP8000 Fibre Channel PCI Host Bus Adapter
  • Emulex LP8000S Fibre Channel S-bus Host Bus Adapter
  • Emulex LP9002C Fibre Channel PCI Host Bus Adapter
  • Emulex LP9002S Fibre Channel S-bus Host Bus Adapter
  • Emulex LP9002L Fibre Channel PCI Host Bus Adapter
  • JNI FibreStar FCE-1473 SBus-to-Fibre Channel Host Bus Adapter
  • JNI FibreStar FCE-6460 PCI-to-Fibre Channel Host Bus Adapter
  • JNI FCE-6562 Compact PCI-to-Fibre Channel Host Bus Adapter
  • JNI FCC2-6562 Dual-Port Compact PCI-to-Fibre Channel Host Bus Adapter

Linux

The 3592 Model J1A Tape Drive can attach to an Intel®-based server running Linux with the following Fibre Channel adapters:

  • Qlogic QLA2200F Fibre Channel Adapter
  • Qlogic QLA2310F/L Fibre Channel Adapter
  • Qlogic QLA2340/L Fibre Channel Adapter
  • Qlogic QLA2342/L Fibre Channel Adapter

Windows systems

The 3592 Model J1A Tape Drive can attach to an Intel-compatible server with Microsoft Windows NT and Windows 2000 that supports the following Fibre Channel adapters:

  • Qlogic QLA2200F Fibre Channel Adapter
  • Qlogic QLA2310F/L Fibre Channel Adapter
  • Qlogic QLA2340/L Fibre Channel Adapter
  • Qlogic QLA2342/L Fibre Channel Adapter
  • IBM xSeries and Netfinity® FAStT Host Adapter part number 00N6881
  • IBM xSeries and Netfinity FAStT Host Adapter part number 19K1246
  • IBM xSeries and Netfinity FAStT Host Adapter part number 24P0960
  • Emulex LP8000 LightPulse Fibre Channel PCI Host Bus Adapter
  • Emulex LP9002L LightPulse Fibre Channel PCI Host Bus Adapter
  • Emulex LP9402 Fibre Channel PCI Host Bus Adapter

The 3592 Model J1A Tape Drive can attach to an Intel-compatible server with Microsoft Windows Server 2003 that supports the following Fibre Channel adapters:

  • Qlogic QLA2200F Fibre Channel Adapter
  • Qlogic QLA2310F/L Fibre Channel Adapter
  • Qlogic QLA2340/L Fibre Channel Adapter
  • Qlogic QLA2342/L Fibre Channel Adapter
  • IBM xSeries and Netfinity FAStT Host Adapter part number 00N6881
  • IBM xSeries and Netfinity FAStT Host Adapter part number 19K1246
  • IBM xSeries and Netfinity FAStT Host Adapter part number 24P0960

zSeries Linux

The 3592 Model J1A Tape Drive can attach to a zSeries server running Linux with the following FICON adapters:

  • FICON Card (#2315 or #2318) with Fibre Channel Protocol support
  • FICON Express Card (#2319 or #2320) with Fibre Channel Protocol support

Fibre Channel Switch attachment

The 3592 Model J1A Tape Drive is supported by a variety of Fibre Channel Switches and Fibre Channel Directors. The support is dependent on server, operating system, and host bus adapter that is being used. For a current list of supported products or more information on the support and prerequisites, refer to:

ESCON/FICON attachment

The 3592 Model J1A Tape Drive can be attached to ESCON and FICON channels of a S/390 or zSeries system via the 3592 Model J70 or 3590 Model A60 Controller. Up to eight Model J1A drives and a 3592 Model J70 or 3590 Model A60 Controller can be placed in either a 7014-T00, 7014-T42, or space in an existing customer rack.

In an Enterprise Tape Library 3494, or 3592 Model C20 Silo Compatible Frame, up to 12 3592 Model J1A Tape Drives can be attached to a 3592 Model J70 or 3590 Model A60 Controller and connected to ESCON or FICON channels.

Refer to the sales manuals of the 3494, 3592, or 3590 Models A60 or C10 for more information.

Other non-IBM systems

Other non-IBM systems vendors may support attachment of the 3592 Tape Drive. You should check with the non-IBM system vendor for specifics on hardware and software support requirements as any device drivers needed to support attachment to these systems must be provided by the non-IBM vendor. Feature number 9213 should be specified on the 3592 when this type of attachment is used.

Cables: A fiber optic cable is required for attaching a 3592 Model J1A Tape Drive to host Fibre Channel adapters or other storage area Fibre Channel components. The cable can be customer supplied, or ordered with the 3592 Model J1A Tape Drive in the lengths available. The attaching fiber cable must be 50.0/125 micrometers for distances up to 300 meters. The connector on the 3592 Model J1A Tape Drive is an LC duplex connector type. The Fibre Channel cables with LC or SC duplex connectors can be ordered on the 3592 Model J1A Tape Drive in the lengths indicated with the following feature numbers:

  • 5907 — 7 meter Fibre Channel cable with an LC connector on one end and an SC connector on the other end
  • 5913 — 13 meter Fibre Channel cable with an LC connector on one end and an SC connector on the other end
  • 5922 — 22 meter Fibre Channel cable with an LC connector on one end and an SC connector on the other end
  • 5961 — 61 meter Fibre Channel cable with an LC connector on one end and an SC connector on the other end
  • 6005 — 5 meter Fibre Channel cable with LC connectors on both ends
  • 6013 — 13 meter Fibre Channel cable with LC connectors on both ends
  • 6025 — 25 meter Fibre Channel cable with LC connectors on both ends
  • 6061 — 61 meter Fibre Channel cable with LC connectors on both ends

IBM Global Services' Product Support Services can provide additional fiber optic components, and fiber optic cabling solutions. IBM Site and Connectivity Services (I/T Consulting and Implementation Services in the U.S.) provides structured, modular, fiber optic data center connectivity solutions as part of its Fiber Transport Services (FTS) offering. Preterminated fiber optic trunk cables, in standard lengths up to 138 meters (450 feet), and fiber optic jumper cables in standard lengths up to 61 meters (200 feet), are available as part of the planning, fiber optic commodities, and installation activities performed by IBM personnel. Custom lengths and custom installation of fiber optic cables can also be provided as part of IBM Site and Connectivity Services' solutions. Contact your local IBM Services Sales Specialist for additional information on Fiber Transport Services or IBM Site and Connectivity Services. Additional information can also be found at:

Software requirements

Support for the 3592 Model J1A Tape Drive is provided in OS/400®, AIX, HP-UX, Linux, Sun, and Windows NT, 2000, or 2003 operating system environments. Support for the z/OS®, OS/390®, z/VM®, and VSE/ESA™ operating system environments is available through the 3592 Model J70 Controller and the 3590 Model A60 Controller.

The installation of a 3592 Tape Drive may require code updates for S/390, AS/400, and supported open systems device drivers or storage management software. Per the Solutions Assurance Product Review (SAPR) Guide , the account team or Business Partner should ensure that the customer checks the appropriate PSP buckets for S/390 or zSeries environments or the equivalent support levels required for their particular software environment prior to the installation of the 3592 Model J1A. A Solutions Assurance call is required at a minimum for the installation of:

  • The first new 3592 in an account
  • The first new 3592 model in an account

An update of the open systems device drivers can be obtained via anonymous FTP from:

Look under the directory storage/devdrvr.

Further information can be found in the IBM TotalStorage Tape Device Driver Installation and User's Guide (GC35-0154), also available at the above FTP site.

For details on supported software versions and release levels for the 3592, as well as hardware support information, refer to the following Web site:

iSeries and AS/400

Device support of the 3592 Model J1A is provided by:

  • OS/400 V5.1, and later (PTFs may be required)
  • OS/400 V5.2 plus PTFs, or later, is required for the PCI-X Fibre Channel Tape Controller (#5704)

For required PTF information refer to informational APAR II13609 at:

pSeries, RS/6000, and RS/6000 SP

Device support of the 3592 Model J1A is provided on:

  • AIX V4.3.3, and later releases
  • AIX 5L V5.1, and later releases, for power-based servers

Refer to the pSeries or RS/6000 Sales Manuals for specific software requirements on a particular processor.

Device support of the 3592 Model J1A is also provided on pSeries servers with the following Linux distribution:

  • SuSE Linux Enterprise Server 8.0

Specific device support is provided by specify number 9200, the Open System Device Drivers, which is ordered on the 3592 Model J1A when installed in a rack. This support is included in feature number 9200 (Open System Device Drivers) ordered on the Enterprise Tape Library 3494. HP systems

Device support of the 3592 Model J1A is provided on:

  • HP-UX 11.0 (64-bit, PCI)
  • HP-UX 11.i (64-bit, PCI)

Specific device support is provided by specify number 9200, the Open System Device Drivers, which is ordered on the 3592 Model J1A when installed in a rack. This support is included in feature number 9200 (Open System Device Drivers) ordered on the 3592 Model C20 or Enterprise Tape Library 3494.

Sun systems

Device support of the 3592 Model J1A is provided on:

  • Solaris 7
  • Solaris 8
  • Solaris 9

Specific device support is provided by specify number 9200, the Open System Device Drivers, which is ordered on the 3592 Model J1A when installed in a rack. This support is included in feature number 9200 (Open System Device Drivers) ordered on the 3592 Model C20 or Enterprise Tape Library 3494.

Linux

Device support of the 3592 Model J1A is provided on 32-bit Intel-based servers with the following Linux distributions:

  • RedHat Enterprise Linux
  • United Linux 1.0, which includes the following distributions:
    • SuSE Linux Enterprise Server 8 (SLES 8)
    • Turbolinux Enterprise Server 8 (TLES 8)
    • Conectiva Linux Enterprise Edition Powered by United Linux

Device support of the 3592 Model J1A is provided on zSeries servers with the following Linux distribution:

  • SuSE Linux Enterprise Server 8.0

Specific device support is provided by specify number 9200, the Open System Device Drivers, which is ordered on the 3592 Model J1A when installed in a rack. This support is included in feature number 9200 (Open System Device Drivers) ordered on the 3592 Model C20 or Enterprise Tape Library 3494.

Windows systems

Device support of the 3592 Model J1A is provided on Intel-based servers with Microsoft Windows as follows:

  • Windows NT Server V4.0 (with Server Pack 6A, or later)
  • Windows 2000 (build 2195, or greater)
  • Windows Server 2003 (build 3790, or greater)

Specific device support is provided by specify number 9200, the Open System Device Drivers, which is ordered on the 3592 Model J1A when installed in a rack. This support is included in feature number 9200 (Open System Device Drivers) ordered on the 3592 Model C20 or Enterprise Tape Library 3494.

Application software

Tivoli® Storage Manager and other industry-leading compatible software offerings provide storage and tape management software for the 3592 Model J1A. Supporting software and applications must be obtained separately from IBM, IBM Business Partners, or independent software vendors (ISV). For a list of compatible software and additional information, refer to the 3592 Model J1A ISV Matrix at the following Web site:

S/390 and zSeries systems

The 3592 Model J1A Tape Drive is supported for attachment to ESCON and FICON channels on S/390 and zSeries systems through the 3590 Model A60 Controller or the 3592 Model J70 Controller. For details on supported software levels, refer to the Software Requirements information in the 3590 Model A60 Sales Manual, or the IBM TotalStorage Enterprise Tape System 3592 Introduction and Planning Guide (GA32-0464).

Compatibility: The 3592 Model J1A tape drives cannot read cartridges written by the 3590 or 3490. Cartridges written by the 3592 Model J1A cannot be read by the 3590 or 3490. Even though the cartridges are similar in size, they contain different media, and thus are not interchangeable.

Limitations

  • Although multiple systems may be attached to a 3592 Model J1A tape drive, the systems cannot use the drive simultaneously. The 3592 Model J1A can only be varied online to one system at a time.
  • 3592 Model J1A Tape Drives cannot be attached to the same 3592 Model J70 or 3590 Model A60 Controller with 3590 Tape Drives.
  • 3592 Model J1A Tape Drives are not supported for attachment to a 3590 Model A50 or A00 Controller.

Planning information

Customer responsibilities: Physical planning is a customer responsibility. Current levels of the open systems device drivers should be obtained to ensure the 3592 Model J1A is supported. The 3590 Model A60 Controller and Enterprise Tape Library 3494 may require subsystem microcode updates by the IBM service representative for the proper installation and operation of attached 3592 Model J1A Tape Drive. Inform your IBM representative to refer to 3592 Model J1A maintenance information for information on these requirements so they may be incorporated into your installation planning. Detailed physical planning information for the 3592 Model J1A Tape Drives is in the IBM TotalStorage Enterprise Tape System 3592 Introduction and Planning Guide (GA32-0464).

Cable orders: Appropriate Fibre Channel cable(s) should be ordered for each tape drive. Refer to the previous Cables section for a list of available cables. Also refer to the Fibre Channel Cables section of the Special Feature Codes in the 3592 Model J1A Sales Manual for Fibre Channel cable information.

Direct customer support: Eligible customers can obtain installation and usage assistance through ASK Support using the search word 3592.

Packaging

                                                            Number
Product     Shipment group                                  of boxes
 
3592        3592 Model J1A Tape Drive                       1
 Model       Maintenance Manual
 J1A         Power cord (for rack or frame
              attachment)
             Fibre Channel cables as ordered
             One data cartridge per subsystem
             One cleaning cartridge per
              subsystem

Supplies

For end users and remarketers

IBM data media supplies can be ordered directly through AAS using feature numbers on the 3592 Model J1A Tape Drive, 3592 Model C20 Silo Compatible Frame, or Enterprise Tape Library 3494 Frames. These features provide unlabled data cartridges. Labeled, initialized, or bulk IBM 3592 Model J1A data media can be ordered directly through AAS using machine type 3599. Refer to the 3599 Sales Manual. IBM data media supplies are also planned to be available through media distributors by February, 2004.

For information about IBM branded media call 888-IBM-Media (426-6334) in the U.S. and Canada or refer to:

The part numbers for additional supplies are:

IBM part
number     Supply item
 
18P7534    IBM TotalStorage Enterprise Tape
            Cartridge 3592 (Data)
18P7535    IBM TotalStorage Enterprise Tape
            Cartridge 3592 (Cleaning)

Note: The 3592 data cartridge has servo tracks written on it. These tracks enable the 3592 Model J1A Tape Drive to accurately position the read/write head with respect to the media while the tape is in motion. If these servo tracks are damaged or removed (such as by degausing), the cartridge is no longer useable.

Security, auditability, and control

This product uses the security and auditability features of host hardware, host software, and/or application software to which it is attached.

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communications facilities.

Terms and conditions

This product is available for purchase under the terms of the IBM Customer Agreement (ICA).

IBM hardware products are manufactured from new parts, or new and used parts. In some cases, the hardware product may have been previously installed.

Regardless, IBM warranty terms apply.

Volume orders: Contact your IBM representative.

IBM Global Financing: Yes

Warranty period: One year

Warranty service: If required, IBM provides repair or exchange service depending on the type of warranty service specified for your machine below. An IBM technician will attempt to resolve your problem over the telephone, you must follow IBM's problem determination and resolution procedures. Scheduling of service will depend upon the time of your call and is subject to parts availability. Service levels are response time objectives and are not guaranteed. The specified level of warranty service may not be available in all worldwide locations, additional charges may apply outside IBM's normal service area, contact your local IBM representative or your reseller for country and location specific information.

On-site Service — IBM On-site Repair (IOR), 24 hours per day, 7 days a week, same-day response. IBM will repair the failing machine at your location and verify its operation. You must provide suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit, and suitable for the purpose.

ServiceSuite™ and ServiceElect (formerly ESA) maintenance: For ServiceElect (Z125-5510) and ServiceSuite (Z125-5745) Statements of Work

If required, IBM provides repair or exchange service upgrades depending on the type of service specified for your machine below. An IBM technician will attempt to resolve your problem over the telephone, you must follow IBM's problem determination and resolution procedures. Scheduling of service will depend upon the time of your call and is subject to parts availability. Service levels are response time objectives and are not guaranteed. The specified level of service may not be available in all worldwide locations, additional charges may apply outside IBM's normal service area, contact your local IBM representative or your reseller for country and location specific information.

On-site Service — IOR, 24 hours per day, 7 days a week, same-day response. IBM will repair the failing machine at your location and verify its operation. You must provide suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit, and suitable for the purpose.

Maintenance service: The preferred go-to-market offerings are ServiceElect and ServiceSuite. However, ICA legacy contracts will still be available for current customers until they are withdrawn.

If required, IBM provides repair or exchange service upgrades depending on the type of service specified for your machine below. An IBM technician will attempt to resolve your problem over the telephone, you must follow IBM's problem determination and resolution procedures. Scheduling of service will depend upon the time of your call and is subject to parts availability. Service levels are response time objectives and are not guaranteed. The specified level of service may not be available in all worldwide locations, additional charges may apply outside IBM's normal service area, contact your local IBM representative or your reseller for country and location specific information.

On-site Service — IOR, 24 hours per day, 7 days a week, same-day response. IBM will repair the failing machine at your location and verify its operation. You must provide suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit, and suitable for the purpose.

Usage plan machine: No

IBM hourly service rate classification: Three

When a type of service involves the exchange of a machine part, the replacement may not be new, but will be in good working order.

Field-installable features: Yes

Model conversions: No

Machine installation: Installation is performed by IBM. IBM will install the machine in accordance with the IBM installation procedures for the machine. In the United States, contact IBM at 800-IBM-SERV (426-7878), in other countries contact the local IBM office.

Detailed physical planning information for the 3592 Model J1A Tape Drive is in the IBM TotalStorage Enterprise Tape System 3592 Introduction and Planning Guide (GA32-0464).

Graduated charges: No

Licensed Internal Code: IBM Licensed Internal Code (LIC) is licensed for use by a customer on a Specific Machine, designated by serial number, under the terms and conditions of the IBM Agreement for Licensed Internal Code, to enable a specific machine to function in accordance with its Specifications, and only for the capacity authorized by IBM and for which the customer has paid.

Educational allowance: A reduced charge is available to qualified education customers. The educational allowance may not be added to any other discount or allowance.

Prices

The prices provided in this announcement are suggested retail prices for the U.S. only and are provided for your information only. Dealer prices may vary, and prices may also vary by country. Prices are subject to change without notice. For additional information and current prices, contact your local IBM representative.

Product Charges

                                                      Field   Plant
                  Machine       Feature Purchase      install install
Description       type    Model number  price    MMMC only    only
 
Enterprise
 Tape Drive       3592    J1A           $32,000  $202
Drive Microcode Update          0500        500    NC Y       N
Install J1A in Rack             4674        700    NC N       N
Remove J1A from Rack            4772        350    NC Y       N
Rack Left Cradle                4802      6,000    NC N       N
Rack Right Cradle               4812      7,500    NC N       N
7 M LC/SC Fibre Cable           5907        200    NC N       N
13 M LC/SC Fibre Cable          5913        225    NC N       N
22 M LC/SC Fibre Cable          5922        250    NC N       N
61 M LC/SC Fibre Cable          5961        427    NC N       N
5 M LC/LC Fibre Cable           6005        165    NC N       N
13 M LC/LC Fibre Cable          6013        225    NC N       N
25 M LC/LC Fibre Cable          6025        330    NC N       N
61 M LC/LC Fibre Cable          6061        427    NC N       N
3592 Cleaning Cartridge         8802        140    NC N       Y
3592 Data Cart (20-pack)        8820      4,400    NC N       Y
zSeries ESCON/FICON Attach      9000         NC    NC N       N
Open System Device Drivers      9200         NC    NC N       N
HP-UX Attachment                9210         NC    NC N       N
Sun Attachment                  9211         NC    NC N       N
Windows Attachment              9212         NC    NC N       N
Other Non-IBM Attachment        9213         NC    NC N       N
Other Linux Attachment          9215         NC    NC N       N
zSeries Linux Attachment        9216         NC    NC N       N
iSeries OS/400 Attachment       9400         NC    NC N       N
No Data Cartridges              9590         NC    NC N       Y
pSeries AIX Attachment          9600         NC    NC N       N
Plant Install J1A in 3494       9673         NC    NC N       Y
Plant Install J1A in C20        9675         NC    NC N       Y

MMMC = Monthly Minimum Maintenance Charge
NC = No Charge
N = No
Y = Yes

ServiceSuite and ServiceElect maintenance charges: For ServiceElect (ESA) maintenance service charges, contact IBM Global Services at 888-IBM-4343 (426-4343).

Specify feature numbers

The following charges apply to features ordered for field installation:

                                        Feature
Description                             number             Charge
 
zSeries ESCON/FICON Attach              9000               $0
Open System Device Drivers              9200                0
HP-UX Attachment                        9210                0
Sun Attachment                          9211                0
Windows Attachment                      9212                0
Other Non-IBM Attachment                9213                0
Other Linux Attachment                  9215                0
zSeries Linux Attachment                9216                0
iSeries OS/400 Attachment               9400                0
pSeries AIX Attachment                  9600                0

Global Financing: IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Our offerings include financing for IT acquisition, including hardware, software, and services, both from IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit the Web at:

Order now

To order, contact the Americas Call Centers, your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

 Phone:     800-IBM-CALL (426-2255)
 Fax:       800-2IBM-FAX (242-6329)
 Internet:  ibm_direct@vnet.ibm.com
 Mail:      The Americas Call Centers
            Dept. YE001
            P.O. Box 2690
            Atlanta, GA  30301-2690
 
 Reference: YE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.

Note: Shipments will begin after the planned availability date.

Trademarks

 
TotalStorage, EIA, FICON, iSeries, the e-business logo, pSeries, SP, VSE/ESA, eServer, and ServiceSuite are trademarks of International Business Machines Corporation in the United States or other countries or both.
 
ESCON, S/390, zSeries, AS/400, RS/6000, xSeries, AIX, Netfinity, OS/400, OS/390, z/OS, z/VM, and Tivoli are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Intel is a registered trademark of Intel Corporation.
 
Microsoft is a trademark of Microsoft Corporation.
 
Windows and Windows NT are registered trademarks of Microsoft Corporation.
 
Other company, product, and service names may be trademarks or service marks of others.

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