IBM Cloud Paks and IBM Robotic Process Automation offer committed term license purchasing models for cloud-centered consumption in multicloud environments

IBM United States Software Announcement 219-515
October 15, 2019


Table of contents
OverviewOverviewTechnical informationTechnical information
Key requirementsKey requirementsOrdering informationOrdering information
Planned availability datePlanned availability dateTerms and conditionsTerms and conditions
Program numberProgram numberPricesPrices
PublicationsPublicationsOrder nowOrder now



Overview

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Committed term licenses are a new license type for IBM® clients. Like monthly licenses, committed term licenses enable clients to purchase licenses to IBM software in a cloud-centric model. This new licensing method aligns to cloud-centered consumption models and is currently available for:

  • IBM Cloud™ Pak for Applications
  • IBM Cloud Pak for Integration
  • IBM Cloud Pak for Automation
  • IBM Cloud Pak for Multicloud Management

As organizations adopt multi-cloud architectures for their most critical applications, an alignment of pricing and consumption models becomes of utmost importance.

Committed term licenses provide a new model to procure IBM software, designed and priced to:

  • Make it easier for organizations to acquire IBM software
  • Align consumption models and spend to those clients accustomed to cloud-based solutions
  • Align with the Red Hat subscription model to deliver a consistent buying experience across both product portfolios

Committed term licenses will be available for new license sales and as an upgrade from existing investments in IBM software, referred to as committed term license upgrades. For new license sales or expansion of existing IBM software licenses, committed term licenses can be procured for a minimum of 12-months. Both offerings can be billed upfront, annually, quarterly, or monthly, depending upon client preferences.

For committed term upgrades, clients can leverage their qualifying active Subscription and Support to convert to a committed term license upgrade. Clients will be required to suspend the prior license during the term of the committed term license upgrade. Clients can cancel at the end of the term or renew the committed term license upgrade. If Clients choose to cancel at the end of the committed term, they have the option to reinstate the applicable suspended licenses and resume IBM Software Subscription and Support at then current prices.



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Key requirements

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For details, see the Software requirements section.



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Planned availability date

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October 17, 2019



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Accessibility by people with disabilities

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Accessibility Compliance Reports (previously known as a VPAT) containing details on accessibility compliance to standards, including the Worldwide Consortium Web Content Accessibility Guidelines, European Standard EN 301 349, and US Section 508, can be found on the IBM Accessibility Conformance Report Request website.



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Reference information

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For more information about IBM Cloud Pak for Applications, see Software Announcement 219-395, dated August 6, 2019.

For more information about IBM Cloud Pak for Multicloud Management, see Software Announcement 219-461, dated September 10, 2019.

For more information about IBM Cloud Pak for Integration, see Software Announcement 219-304, dated June 18, 2019.

For more information about IBM Cloud Pak for Automation, see Software Announcement 219-411, dated August 13, 2019.

For more information about Robotic Process Automation, see Software Announcement 218-059, dated December 11, 2018.



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Program number

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Program number VRM Program name
5737-L09 3.0.0 IBM Cloud Pak for Applications
5737-K99 1.0.0 IBM Cloud Pak for Multicloud Management
5737-I89 2019.2.3 IBM Cloud Pak for Integration
5737-I23 19.0.1 IBM Cloud Pak for Automation
5737-E81 11.0.0 Robotic Process Automation


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Offering Information

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Product information is available on the IBM Offering Information website.

More information is also available on the Passport Advantage® and Passport Advantage Express® website.



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Publications

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None.



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Services

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Software Services

IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of the lab-based software services team and the business consulting, project management, and infrastructure expertise of the IBM Global Services team. Also, IBM extends the reach of IBM Software Services through IBM Business Partners to provide an extensive portfolio of capabilities. IBM provides the global reach, intellectual capital, industry insight, and technology leadership to support a wide range of critical business needs.

To learn more about IBM Software Services, contact your Lab Services Sales or Delivery Leader.



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Technical information

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Specified operating environment

Software requirements

Supports Linux® and Linux on Power® IBM Z®.

For details, see the system requirements website.

IBM Support

IBM Support is your gateway to technical support tools and resources that are designed to help you save time and simplify support. IBM Support can help you find answers to questions, download fixes, troubleshoot, submit and track problem cases, and build skills. Learn and stay informed about the transformation of IBM Support, including new tools, new processes, and new capabilities, by going to the IBM Support Insider.

You can also access the Service requests and PMRs website for additional support options.

Planning information

Packaging

This offering is delivered through the internet as an electronic download. There is no physical media.

This program, when downloaded from a website, contains the applicable IBM license agreement and License Information, if appropriate, which will be presented for acceptance at the time of installation of the program. For future reference, the license and License Information will be stored in a directory such as LICENSE.TXT.



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Ordering information

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For ordering information, consult your IBM representative or authorized IBM Business Partner, or go to the Passport Advantage website.

This product is only available through Passport Advantage. It is not available as shrinkwrap.

These products may only be sold directly by IBM or by authorized IBM Business Partners for Channel Value Rewards.

More information can be found on the IBM Channel Value Rewards website.

To locate IBM Business Partners for Channel Value Rewards in your geography for a specific Channel Value Rewards portfolio, go to the Find a Business Partner page.


Passport Advantage

IBM Cloud Pak for Applications (5737-L09)

Part number description Part number
IBM Cloud Pak for Applications Virtual Processor Core Committed Term License D264ALL
IBM Cloud Pak for Applications Virtual Processor Core Committed Term License Upgrade D264BLL

IBM Cloud Pak for Multicloud Management (5737-K99)

Part number description Part number
IBM Cloud Pak for Multicloud Management Managed Virtual Server Committed Term License D267RLL
IBM Cloud Pak for Multicloud Management Managed Virtual Server Committed Term License Upgrade D267SLL

IBM Cloud Pak for Automation (5737-I23)

Part number description Part number
IBM Cloud Pak for Automation Virtual Processor Core Committed Term License D267PLL
IBM Cloud Pak for Automation per Virtual Processor Core Committed Term License Upgrade D26D0LL

IBM Cloud Pak for Integration (5737-I89)

Part number description Part number
IBM Cloud Pak for Integration Virtual Processor Core Committed Term License D2689LL
IBM Cloud Pak for Integration Virtual Processor Core Committed Term License Upgrade D268ALL

Robotic Process Automation (5737-E81)

Part number description Part number
IBM Robotic Process Automation with Automation Anywhere Platform Enterprise Virtual Server Committed Term License D267ELL
IBM Robotic Process Automation with Automation Anywhere Control Room Virtual Server Committed Term License D267FLL
IBM Robotic Process Automation with Automation Anywhere Bot Runner Virtual Server Committed Term License D267GLL
IBM Robotic Process Automation with Automation Anywhere Bot Runner for Non-Production Environment Virtual Server Committed Term License D267HLL
IBM Robotic Process Automation with Automation Anywhere Bot Creator Authorized User Committed Term License D267ILL
IBM Robotic Process Automation with Automation Anywhere Platform Express Virtual Server Committed Term License D267JLL
IBM Robotic Process Automation with Automation Anywhere Bot Runner Express Virtual Server Committed Term License D267KLL
IBM Robotic Process Automation with Automation Anywhere Bot Insight® Authorized User Committed Term License D267LLL
IBM Robotic Process Automation with Automation Anywhere Attended Bot Authorized User Single Install Committed Term License D267MLL
IBM Robotic Process Automation with Automation Anywhere Bot Insight Virtual Server Committed Term License D267NLL


Cross-platform product for use on IBM Z

IBM Cloud Pak for Applications (5737-L09)

Part number description Part number
IBM Cloud Pak for Applications Virtual Processor Core for IBM Z Committed Term License D264CLL
IBM Cloud Pak for Applications Virtual Processor Core for IBM Z Committed Term License Upgrade D264DLL

IBM Cloud Pak for Multicloud Management (5737-K99)

Part number description Part number
IBM Cloud Pak for Multicloud Management for IBM Z Managed Virtual Server Committed Term License D267TLL
IBM Cloud Pak for Multicloud Management for IBM Z Managed Virtual Server Committed Term License Upgrade D267ULL

IBM Cloud Pak for Automation (5737-I23)

Part number description Part number
IBM Cloud Pak for Automation on IBM Z Virtual Processor Core Committed Term License D267QLL
IBM Cloud Pak for Automation on IBM Z per Virtual Processor Core Committed Term License Upgrade D26D1LL

IBM Cloud Pak for Integration (5737-I89)

Part number description Part number
IBM Cloud Pak for Integration For IBM Z Virtual Processor Core Committed Term License D268BLL
IBM Cloud Pak for Integration For IBM Z Virtual Processor Core Committed Term License Upgrade D268CLL

Charge metric

The charge metrics for these licensed products can be found in the following License Information documents:

Program identifier License Information document title License Information document number
5737-L09 IBM Cloud Pak for Applications L-ARON-BCFPFV
5737-K99 IBM Cloud Pak for Multicloud Management L-WQIN-BFF3UV
5737-I89 IBM Cloud Pak for Integration L-RJON-BC2HMH
5737-I23 IBM Cloud Pak for Automation L-ASAY-BB3JR2
5737-E81 IBM Robotic Process Automation with Automation Anywhere Platform Enterprise L-ACRR-BB3CA2
IBM Robotic Process Automation with Automation Anywhere Platform Express L-GEJZ-B2CEF3

Select your language of choice and scroll down to the Charge Metrics section. Follow-on releases, if any, may have updated terms. See the License Information documents website for more information.



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Terms and conditions

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The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.

This product is only available through Passport Advantage.

Licensing

IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use. Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.

This software license includes Software Subscription and Support (also referred to as Software Maintenance).

Software Maintenance

Licenses under the IBM International Program License Agreement (IPLA) provide for support with ongoing access to releases and versions of the program. IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with the initial license acquisition of each program acquired. The initial period of Software Subscription and Support can be extended by the purchase of a renewal option, if available. Two charges apply: a one-time license charge for use of the program and an annual renewable charge for the enhanced support that includes telephone assistance (voice support for defects during normal business hours), as well as access to updates, releases, and versions of the program as long as support is in effect.

License Information number

The following License Information documents apply to the offerings in this announcement:

Program identifier License Information document title License Information document number
5737-L09 IBM Cloud Pak for Applications L-ARON-BCFPFV
5737-K99 IBM Cloud Pak for Multicloud Management L-WQIN-BFF3UV
5737-I89 IBM Cloud Pak for Integration L-RJON-BC2HMH
5737-I23 IBM Cloud Pak for Automation L-ASAY-BB3JR2
5737-E81 IBM Robotic Process Automation with Automation Anywhere Platform Enterprise L-ACRR-BB3CA2
IBM Robotic Process Automation with Automation Anywhere Platform Express L-GEJZ-B2CEF3

Follow-on releases, if any, may have updated terms. See the License Information documents website for more information.

Limited warranty applies

Yes

Limited warranty

IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.

IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, see the IBM Support Guide.

IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).

Program technical support

Technical support of a program product version or release will be available for a minimum of two years from the general availability date, as long as your Software Subscription and Support (also referred to as Software Maintenance) is in effect.

This technical support allows you to obtain assistance (by telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Subscription and Support (Software Maintenance) also provides you with access to versions, releases, and updates (CD releases, Long Term Support Releases or fixes) of the program. You will be notified, through an announcement letter, of discontinuance of support with six months' notice. If you require additional technical support from IBM, including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.

For additional information on the IBM Software Support Lifecycle Policy, see the IBM Software Support Lifecycle Policy website.

Money-back guarantee

If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.

For clarification, note that (1) for programs acquired under the IBM International Passport Advantage offering, this term applies only to your first acquisition of the program and (2) for programs acquired under any of IBM's On/Off Capacity on Demand (On/Off CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by you.

Volume orders (IVO)

No

Passport Advantage applies

Yes, information is available on the Passport Advantage and Passport Advantage Express website.

Software Subscription and Support applies

Yes. Software Subscription and Support, also referred to as Software Maintenance, is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and Technical Support are provided by the Software Subscription and Support offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software, and Technical Support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support with each program license acquired. The initial period of Software Subscription and Support can be extended by the purchase of a renewal option, if available.

While your Software Subscription and Support is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance by telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, see the IBM Support Guide. Software Subscription and Support does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements.

Unless specified otherwise in a written agreement with you, IBM does not provide support for third-party products that were not provided by IBM. Ensure that when contacting IBM for covered support, you follow problem determination and other instructions that IBM provides, including in the IBM Support Guide.

For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, go to the Passport Advantage and Passport Advantage Express website.

Variable charges apply

No

Educational allowance available

Not applicable.



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Statement of good security practices

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IT system security involves protecting systems and information through intrusion prevention, detection, and response to improper access from within and outside your enterprise. Improper access can result in information being altered, destroyed, or misappropriated or can result in misuse of your systems to attack others. Without a comprehensive approach to security, no IT system or product should be considered completely secure and no single product or security measure can be completely effective in preventing improper access. IBM systems and products are designed to be part of a regulatory compliant, comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products, or services to be most effective.

Important: IBM does not warrant that any systems, products, or services are immune from, or will make your enterprise immune from, the malicious or illegal conduct of any party.



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Prices

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For additional information and current prices, contact your local IBM representative or IBM Business Partner.


Business Partner information

If you are an IBM Business Partner acquiring products from IBM, you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBMid and password are required to access the IBM Passport Advantage or website.


Passport Advantage

For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner for Channel Value Rewards. Additional information is also available on the Passport Advantage and Passport Advantage Express website.



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Order now

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To order, contact the IBM Digital Sales Center, your local IBM representative, or your IBM Business Partner. To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968). For more information, contact the IBM Digital Sales Center.

Phone: 800-IBM-CALL (426-2255)

Fax: 800-2IBM-FAX (242-6329)

For IBM representative: askibm@ca.ibm.com

For IBM Business Partner: pwcs@us.ibm.com

IBM Digital Sales Offices
1177 S Belt Line Rd
Coppell, TX 75019-4642, US

The IBM Digital Sales Center, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.


Note: Shipments will begin after the planned availability date.


IBM Channel Value Rewards

These products are available under Channel Value Rewards (CVR), either directly from IBM or through authorized Business Partners who invest in skills and high-value solutions. IBM clients may benefit from the industry-specific or horizontal solutions, skills, and expertise provided by these Business Partners.

Additions to CVR will be communicated through standard product announcements. To determine what IBM software is available under CVR, see the IBM Passport Advantage Online for IBM Business Partners website.

For questions regarding CVR, see the IBM Channel Value Rewards website.

Trademarks

IBM Cloud is a trademark of IBM Corporation in the United States, other countries, or both.

IBM, PartnerWorld, Passport Advantage, Express, Power, IBM Z and Insight are registered trademarks of IBM Corporation in the United States, other countries, or both.

Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at

Terms of use

For the most current information regarding IBM products, consult your IBM representative or reseller, or go to the IBM worldwide contacts page

IBM United States

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