IBM Aspera platform enhances performance and capabilities of core offerings in hybrid cloud environments and introduces continuous delivery software lifecycle support

IBM United States Software Announcement 218-169
March 20, 2018


Table of contents
OverviewOverviewTechnical informationTechnical information
Key prerequisitesKey prerequisitesOrdering informationOrdering information
Planned availability datePlanned availability dateTerms and conditionsTerms and conditions
DescriptionDescriptionPricesPrices
Program numberProgram numberOrder nowOrder now
PublicationsPublications


At a glance

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The IBM® Aspera® portfolio expands its feature set with enhancements to the following core offerings:

  • IBM Aspera Enterprise Server V3.8
  • IBM Aspera Connect for Web Access V3.8
  • IBM Aspera Point-to-Point Client V3.8
  • IBM Aspera Desktop Client V3.8
  • IBM Aspera Sync Application for up to 100 Million Files V3.8
  • IBM Aspera Sync Application for up to 10 Million Files V3.8
  • IBM Aspera Sync Application for up to 1 Million Files V3.8


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Overview

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IBM Aspera enhances its portfolio with new releases of transfer servers and clients that are purpose-built to help move large amounts of data by using innovative data transfer tools at optimal speed, regardless of distance or network conditions. Transfers are stable, robust, and predictable, even for the largest files, most challenging networks, and greatest distances. Supporting deployments on premises or on public, private, and hybrid cloud platforms, and covering a wide range of server, desktop, and mobile operating systems, Aspera solutions are designed to deliver end-to-end security-rich features, reliability, and exceptional bandwidth control. Aspera solutions are industry-standard applications for moving large files, directories, and data sets over wide area network (WANs) with optimized performance, scaling significantly with on-demand cloud storage and computing capacity.

The following enhanced offerings are now available:

  • IBM Aspera Enterprise Server V3.8 (sold as part of Aspera High-Speed Transfer Server V3.8)
  • IBM Aspera Connect for Web Access V3.8 (sold as part of Aspera High-Speed Transfer Server V3.8)
  • IBM Aspera Point-to-Point Client V3.8 (sold as part of Aspera High-Speed Transfer Endpoint V3.8)
  • IBM Aspera Desktop Client V3.8
  • IBM Aspera Sync Application for up to 100 Million Files V3.8
  • IBM Aspera Sync Application for up to 10 Million Files V3.8
  • IBM Aspera Sync Application for up to 1 Million Files V3.8

IBM Aspera is streamlining its on-premises core products with new names, packaging, and licensing to simplify selection, purchase, and deployment. During this transition, product releases include previous names of products along with new product names as noted above.

This release of IBM Aspera Enterprise Server, Connect for Web Access (Connect Server), Point-to-Point Client, and Desktop Client provides the following new features and fixes:

  • Aspera Watch folder and Aspera Watch Service support for cloud storage and URI docroots
  • Trapd availability for Windows™ ES 64-bit
  • Transfer support to Azure data lake storage
  • Support for ascp and ascp4 transfers to object storage

IBM Aspera Sync Application V3.8 includes performance enhancements. Aspera Sync Application uses efficient file system monitoring and changes detection, helping to minimize redundant data transfer and reduce database storage requirements.



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Key prerequisites

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IBM Aspera solutions run on selected levels of Microsoft™ Windows, Linux®, and Mac OS X.

See the Hardware requirements and Software requirements sections for details.



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Planned availability date

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March 23, 2018



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Description

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Effective March 20, 2018, Continuous Delivery Lifecycle Support Policy is implemented for all Aspera on-premises products and applies to the most recent version number of the product (such as 3.x or 1.x) or later. You can upgrade to the latest CD update package in order to receive ongoing security updates and defect fixes.

Technical support of a program product version or release will be available for a minimum of two years from the general availability date, as long as your Software Subscription and Support (also referred to as Software Maintenance) is in effect.

With this technical support, you can obtain assistance (by telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Subscription and Support (Software Maintenance) also provides you with access to versions, releases, and updates (CD releases, Long Term Support Releases, or fixes) of the program. If you require additional technical support from IBM, including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension will be available for a fee.

Starting March 20, 2018, Continuous Delivery Lifecycle Support Policy is applied to the following IBM Aspera products and their major versions. Under this policy, each product, at the given version level, has a 2-year support period and an optional support extension of one more year. This support extension will be available for a fee after the effective end of support date.

PID number Aspera product Major version
5725-S57 IBM Aspera Add-in for Microsoft Outlook 1
5725-S60 IBM Aspera Application for Microsoft SharePoint 2
5725-S57 IBM Aspera Cargo Client 1
5725-S57 IBM Aspera Connect Web Browser Plug-In 3
5725-S58 IBM Aspera Connect for Web Access 3
5725-S58 IBM Aspera Connect for Web Access Clustered 3
5725-S59 IBM Aspera Console Application 3
5725-S57 IBM Aspera Desktop Client 3
5725-S57 IBM Aspera Drive Client 3
5725-S57 IBM Aspera Embedded Client Add-on 3
5725-S58 IBM Aspera Enterprise Server 3
5725-S58 IBM Aspera Enterprise Clustered Server 3
5725-S58 IBM Aspera FASP Proxy 1
5725-S60 IBM Aspera faspex Application 4
5725-S60 IBM Aspera Shares Application 1
5737-A72 IBM Aspera FASPStream 3
5725-S57 IBM Aspera for Avid Media Composer Plug In 1
5737-F70 IBM Aspera High-Speed Transfer Endpoint 3
5725-S59 IBM Aspera Virtual Catcher 3
5737-F70 IBM Aspera High-Speed Transfer Server 3
5737-F70 IBM Aspera High-Speed Transfer Server Enterprise 3
5725-S57 IBM Aspera Point-to-Point Client 3
5725-S57 IBM Aspera Command-Line Interface (CLI) 3
5725-S60 IBM Aspera Sync Application 3

For additional information on the IBM Software Support Lifecycle Policy, see the IBM Software Support Lifecycle Policy website.



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Reference information

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For more information about IBM Aspera products, see Software Announcement 217-051, dated November 7, 2017.



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Program number

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Program number V/R Program name
5725-S58 3.8 IBM Aspera Enterprise Server
5725-S58 3.8 IBM Aspera Connect for Web Access
5725-S57 3.8 IBM Aspera Point-to-Point Client
5725-S57 3.8 IBM Aspera Desktop Client
5725-S60 3.8 IBM Aspera Sync Application for up to 100 Million Files
5725-S60 3.8 IBM Aspera Sync Application for up to 10 Million Files
5725-S60 3.8 IBM Aspera Sync Application for up to 1 Million Files


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Publications

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No publications are shipped with these products.



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Services

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Software Services

IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an extensive portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support a wide range of critical business needs.

To learn more about IBM Software Services, contact your Lab Services Sales or Delivery Leader.



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Technical information

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Specified operating environment

Hardware requirements

IBM Aspera on-premises offerings

The minimum requirement is current commodity hardware:

  • Processor: 2 GHz duo-core CPU, or greater
  • Memory: 4 GB of RAM
  • Storage: 2 GB of disk space

Example hardware specifications:

  • Processor
    • Intel™ Core i3 2.53 GHz - 2 cores equivalent, or greater
    • Intel Core i5 2.26 GHz - 4 cores equivalent, or greater
  • Storage: 400 rpm SATA
  • Memory: 4 GB
  • Screen resolution: 1024 x 768, or higher, for graphical user interface

For all installations, contact your IBM representative for assistance in sizing for your environment.

Software requirements

Software requirements are available at the Aspera website.

Planning information

Packaging

This offering is delivered through the internet. There is no physical media.

This program, when downloaded from a website, contains the applicable IBM license agreement and License Information, if appropriate, which will be presented for acceptance at the time of installation of the program. For future reference, the license and License Information will be stored in a directory such as LICENSE.TXT.



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Ordering information

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This product is only available through Passport Advantage. It is not available as shrinkwrap.

Product Group: Aspera

Product Identifier Description:

  • IBM Aspera Enterprise Server V3.8
  • IBM Aspera Connect for Web Access V3.8
  • IBM Aspera Point-to-Point Client V3.8
  • IBM Aspera Desktop Client V3.8
  • IBM Aspera Sync Application for up to 100 Million Files V3.8
  • IBM Aspera Sync Application for up to 10 Million Files V3.8
  • IBM Aspera Sync Application for up to 1 Million Files V3.8

Product category: Aspera

For ordering information for IBM Aspera Enterprise Server, IBM Aspera Connect for Web Access, IBM Aspera Point-to-Point Client, and IBM Aspera Desktop Client, see Software Announcement 214-504, dated December 9, 2014.

For ordering information about IBM Aspera Sync Application, see Software Announcement 215-064, dated February 3, 2015.

For ordering information for IBM Aspera for Microsoft SharePoint, see Software Announcement 216-426, dated September 27, 2016.

Charge metric

Program name Charge metric
IBM Aspera Platform Products User Value Unit/Install

User Value Unit (UVU)

UVU is a unit of measure by which the program can be licensed. UVU Proofs of Entitlement (PoEs) are based on the number and type of users for the given program. Licensee must obtain sufficient entitlements for the number of UVUs required for licensee's environment as specified in the program specific table. The UVU entitlements are specific to the program and type of user and may not be exchanged, interchanged, or aggregated with UVU entitlements of another program or type of user. See the program-specific UVU table.

Install

Install is a unit of measure by which the program can be licensed. An Install is an installed copy of the program on a physical or virtual disk made available to be executed on a computer. Licensee must obtain an entitlement for each Install of the program.



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Terms and conditions

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The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage® Agreement, and the IBM Agreement for Acquisition of Software Maintenance.

This product is only available through Passport Advantage.

Licensing

IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use. Part number products only, offered outside of Passport Advantage®, where applicable, are license only and do not include Software Maintenance.

This software license includes Software Subscription and Support (also referred to as Software Maintenance).

Agreement for Acquisition of Software Maintenance

These programs are licensed under the IBM Program License Agreement (IPLA) and the associated Agreement for Acquisition of Software Maintenance, which provide for support with ongoing access to releases and versions of the program. IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with the initial license acquisition of each program acquired. The initial period of Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available. These programs have a one-time license charge for use of the program and an annual renewable charge for the enhanced support that includes telephone assistance (voice support for defects during normal business hours), as well as access to updates, releases, and versions of the program as long as support is in effect.

License Information number

License number License description
L-VTAI-AQSKYJ IBM Aspera Enterprise Server V3.8
L-VTAI-AQSKYJ IBM Aspera Connect for Web Access V3.8
L-VTAI-ASNJ5Y IBM Aspera Point-to-Point Client V3.8
L-VTAI-AT3R5K IBM Aspera Desktop Client V3.8
L-VTAI-AT3R5K IBM Aspera Sync Application for up to 1 Million Files V3.8
L-VTAI-AT4TMG IBM Aspera Sync Application for up to 10 Million Files V3.8
L-VTAI-AT4THG IBM Aspera Sync Application for up to 100 Million Files V3.8

The program's License Information will be available for review on the IBM Software License Agreement website.

Note to IBM Resellers and IBM Distributors: When ordered by Business Partners, orders for Aspera On Demand include overage part numbers where the charges for these part numbers are unknown at the time the order is processed by IBM (called "Monthly Licensing Subsequently Charged Part Number" (or MLSC Part Number)). Business Partners will be invoiced for a MLSC Part Number if the user uses the Monthly Licensing offering in a manner that triggers charges for one or more of these part numbers that were included in the order. MLSC Part Numbers will be invoiced to Business Partners as subsequently incurred. Notwithstanding IBM's prior practice or process, when a Business Partner orders Monthly Licensing offerings with MLSC Part Numbers: (i) the order for these part numbers is firm and irrevocable upon the determination of such charges by IBM, (ii) Business Partner is obligated to pay such charges as invoiced, and (iii) Business Partner's payment to IBM for the invoices for these part numbers are not contingent upon issuance of a purchase order to IBM. If Business Partners do not agree with (a) the monthly licensing ordering process regarding monthly licensing subsequently charged (MLSC) part numbers and (b) the no-purchase order requirement for these part numbers, then they do not order monthly licensing offerings that include these part numbers.

Limited warranty applies

Yes

Limited warranty

IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.

IBM provides you with access to IBM databases containing information about known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, see the IBM Software Support Handbook.

IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).

Program support

Subscription and Support includes telephone assistance, as well as access to updates, releases, and versions of the program as long as support is in effect. You will be notified of discontinuance of support with 12 months' notice.

Money-back guarantee

If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.

For clarification, note that (1) for programs acquired under the IBM International Passport Advantage offering, this term applies only to your first acquisition of the program and (2) for programs acquired under any of IBM's On/Off Capacity on Demand (On/Off CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by you.

Volume orders (IVO)

No

Passport Advantage applies

Yes, information is available on the Passport Advantage and Passport Advantage Express® website.

Software Subscription and Support applies

Yes. Software Subscription and Support, also referred to as Software Maintenance, is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and Technical Support are provided by the Software Subscription and Support offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software, and Technical Support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support with each program license acquired. The initial period of Software Subscription and Support can be extended by the purchase of a renewal option, if available.

While your Software Subscription and Support is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance by telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, see the IBM Software Support Handbook. Software Subscription and Support does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements.

Unless specified otherwise in a written agreement with you, IBM does not provide support for third-party products that were not provided by IBM. Ensure that when contacting IBM for covered support, you follow problem determination and other instructions that IBM provides, including in the IBM Software Support Handbook.

For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, go to the Passport Advantage and Passport Advantage Express website.

Variable charges apply

No

Educational allowance available

Not applicable.



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Statement of good security practices

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IT system security involves protecting systems and information through intrusion prevention, detection, and response to improper access from within and outside your enterprise. Improper access can result in information being altered, destroyed, or misappropriated or can result in misuse of your systems to attack others. Without a comprehensive approach to security, no IT system or product should be considered completely secure and no single product or security measure can be completely effective in preventing improper access. IBM systems and products are designed to be part of a regulatory compliant, comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products, or services to be most effective.

Important: IBM does not warrant that any systems, products, or services are immune from, or will make your enterprise immune from, the malicious or illegal conduct of any party.



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Prices

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The prices are unchanged by this announcement.



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Order now

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To order, contact the IBM Digital Sales Center, your local IBM representative, or your IBM Business Partner. To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968). For more information, contact the IBM Digital Sales Center.

Phone: 800-IBM-CALL (426-2255)

Fax: 800-2IBM-FAX (242-6329)

For IBM representative: askibm@ca.ibm.com

For IBM Business Partner: pwcs@us.ibm.com

IBM Digital Sales Offices 1177 S Belt Line Rd Coppell, TX 75019-4642, US

The IBM Digital Sales Center, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.


Note: Shipments will begin after the planned availability date.

Trademarks

IBM, Aspera, Passport Advantage and Express are registered trademarks of IBM Corporation in the United States, other countries, or both.

Windows and Microsoft are trademarks of Microsoft Corporation in the United States, other countries, or both.

Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.

Intel is a trademark of Intel Corporation or its subsidiaries in the United States and other countries.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at

Terms of use

For the most current information regarding IBM products, consult your IBM representative or reseller, or go to the IBM worldwide contacts page

IBM United States

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