IBM TS4300 tape library delivers a highly scalable, easy-to-manage, and secure solution to meet long-term data storage requirements

IBM United States Hardware Announcement 117-043
July 25, 2017


Table of contents
OverviewOverviewPublicationsPublications
Key prerequisitesKey prerequisitesTechnical informationTechnical information
Planned availability datePlanned availability dateTerms and conditionsTerms and conditions
DescriptionDescriptionPricesPrices
Product positioningProduct positioningOrder nowOrder now
Product numberProduct number


(Corrected on August 24, 2017)

The Terms and conditions section has been updated.


(Corrected on July 25, 2017)

The On-site Service details under the Products- terms and conditions section have been updated.



Top rule
At a glance
Bottom rule

IBM® TS4300 Tape Library models L3A and E3A on machine type 3555 combine IBM enterprise tape automation reliability with open system affordability. Starting with one 3U base module (Model L3A) that can be used as standalone unit or rack mountable with up to six expansion modules (Model E3A) that can be stacked all in the same customer-supplied rack, the IBM TS4300 Tape Library delivers a highly scalable, easy-to-manage, and secure solution to meet long-term data storage requirements.

TS4300 is designed to deliver the following:

  • High-density solution to help reduce the costs of data center space for storage and related utilities
  • Tape storage capacity scaling as needed
  • Ease of installation and management
  • Error recovery and reporting, library health monitoring, and auto-recovery to rapidly remediate data storage issues
  • Adherence to LTO™ Ultrium™ 7 and LTO Ultrium 6 specifications
  • Support for media partitioning and self-describing tape through IBM Spectrum Archive™
  • Data security and regulatory compliance through support for WORM media

As a scalable platform, TS4300 provides investment protection to enable customers to buy with confidence knowing that they can later expand by simply adding one or more expansion modules to keep up with growing, long-term storage requirements. IBM TS4300 utilizes 3U modules to meet the needs of entry and mid-range customers. Installation begins with a single, 3U base library and can grow to seven total modules with capacity of more than 270 LTO cartridges.



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Top rule
Overview
Bottom rule

IBM TS4300 Tape Library is the next-generation storage solution designed to help mid-size enterprises respond to future challenges, including increasing data volume and cost of data center storage footprints, difficulty migrating data across vendor platforms, and increased complexity of IT training and management as staff resources shrink. The TS4300 Tape Library is an external 3U standalone or rack-mountable unit that incorporates Linear Tape-Open™ (LTO) IBM Ultrium 6 and/or 7 Tape Drives.

Requirements for secure, long-term data retention, especially in the financial services, healthcare, and life sciences industries, are common and increasingly stringent, with data volumes growing massively as a result. Tape storage offers a less costly long-term storage option than disk drives or flash. Data stored on tape kept offline or on write-once media is nearly impossible to hack.

IBM TS4300 Tape Library helps support requirements for organizations that must provide secure, long-term storage for their data, enabling them to start with a 3U-high base library and scale to as many as seven modules, and to increase cartridge and drive capacity as needed, with a maximum capacity of 272 LTO Ultrium tape slots and 1.6 PB of native storage based on LTO 7.

LTO Ultrium 6 tape drives support the LTO Generation 6 media specification with the compressed capacity of up to 6.25 TB with 2.5:1 compression (up to 2.5 TB native capacity) per tape cartridge.

LTO Ultrium 7 tape drives support the LTO Generation 7 media specification of more than double the compressed capacity of up to 15 TB with 2.5 to 1 compression (up to 6 TB native capacity) when compared to LTO 6.

The base module of the TS4300 tape library can accommodate either up to three Ultrium half-high tape drives with either SAS or Fibre type of attachment, one Ultrium full-high with Fibre type of attachment, or a combination of one Ultrium full-high plus one Ultrium half high tape drives. It can also hold up to 32 data cartridge slots in two removable magazines, including a standard five-cartridge I/O station. Other standard features include a 240 x 128 pixel monochrome graphic display with a front USB port, a 10/100/1000 Ethernet Port, and a high-speed barcode reader.

On its maximum configuration of one base module and six expansions, the TS4300 tape library can accommodate up to twenty-one Ultrium half-high tape drives, seven Ultrium full-high tape drives, or any combination of both based on the drive form factor (space needed for one full-height drive equals two half-height drives), and data cartridge slots.

Simplify tape storage deployment and management

TS4300 is based on an advanced control system to help speed deployment and simplify management. Best-in-class error recovery and reporting, library health monitoring and alerting, and auto-recovery features help to speed diagnostics and resolution. An internal Ethernet automation drive interface significantly increases drive communication speed for faster code updates and log downloads.

IBM offers diverse management software solutions for TS4300 to enhance the use of multipath architecture, as well as the use of a single TS4300 library. The library software includes API hooks that enable easy integration of IBM software.

Management software options

IBM Spectrum Archive: TS4300 leverages IBM Spectrum Archive for direct, intuitive and graphical access to data stored in IBM tape drives and libraries by incorporating the IBM Linear Tape File System™ (LTFS) format standard. LTFS compatibility allows tape-stored data to be accessed as if it were on disk or flash storage.

IBM Spectrum Archive enables users of LTO Ultrium 7 and 6 tape library systems to inventory cartridges and read, write, and search data on any cartridge, enabling writing of metadata and tagging of individual files for easy and fast access to files stored on cartridges.

IBM Spectrum Protect™: Spectrum Protect enables users to create, manage, and optimize archives, and provides management of concurrent copies of content, plus active, inactive, and off-site content.

Product Preview

IBM intends to introduce Path Failover and Library-Managed Encryption capabilities including support to IBM Security Key Lifecycle Manager as well as ServicePac® Options (available on certain regions) to help protect the client investment on the IBM TS4300 tape libraries in the fourth quarter of 2017.

IBM's statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at IBM's sole discretion. Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. Information about potential future products may not be incorporated into any contract. The development, release, and timing of any future features or functionality described for our products remains at our sole discretion.



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Key prerequisites
Bottom rule

Appropriate levels of host software are required to attach and support the TS4300 Tape Library with IBM LTO Ultrium 7 or IBM LTO Ultrium 6 tape drives to select IBM Power Systems™, IBM System z®, Linux™, and Microsoft™ Windows™ servers. Refer to the Technical information section for details.



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Top rule
Planned availability date
Bottom rule

  • August 25, 2017: All models and features, except as noted below
  • September 8, 2017: All models and features for Mexico, Russia, South Korea, and Taiwan
  • March 9, 2018: Feature numbers ACY1 (OEM 1 Order indicator) and ACW1 (OEM 1 FC Order indicator)



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Top rule
Description
Bottom rule

IBM TS4300 Tape Library is the next-generation storage solution designed for the heavy demands of backup tape storage to help mid-size enterprises respond to future challenges. Requirements for secure, long-term data retention, especially in the financial services, healthcare and life sciences industries, are common and increasingly stringent, with data volumes growing massively as a result. Tape storage offers a less costly long-term storage option than disk drives or flash, and data stored on tape kept offline, or on write-once media, is almost impossible to hack.

IBM TS4300 Tape Library can be used as standalone, L3A model only, or rack mountable when expansions (E3A model) are added to the base. The modular design enables users to increase cartridge and drive capacity as needed, scaling vertically with up to seven modules (including the base library), with expansion for LTO Ultrium 7 and 6 cartridges, drives, and redundant power supplies, and a single robot which manages all modules in the stack.

IBM TS4300 Tape Library capacity is 272 tape cartridges, providing a media physical capacity up to 1.7 PB with 2.5:1 compression (up to 680 TB native capacity) data storage with LTO 6 and up to 4 PB with 2.5 to 1 compression (up to 1.6 PB native capacity) data storage with LTO 7 per unit.

IBM TS4300 Tape Library supports LTO 6 or 7 hot-swappable drives, up to three half-height or one full-height drive plus one half-height drive with SAS or Fibre Channel attachment.

Model L3A (base module)

Model L3A can be installed and operate on its own, providing capacity for 32 LTO cartridges. The bottom row is not accessible when positioned as the bottom module (or the only module) due to mechanical limitations.

  • Removable cartridge magazines: The TS4300 base module is configured to hold two removable magazines, one on the left side and one on the right side, holding 20 slots each for a total of 40 data cartridges. This enables quick population of the tape library, as well as ease of storage for media. You may order additional magazines as optional features to ease import/export tape cartridges on a regular basis.
    Note: Capacity decreases to 32 data cartridges when the base module is the bottom module or the only module.
  • I/O station: The front cartridge box of five slots in the right magazine will be considered as the I/O station box. The full group of five slots will be configurable as either import/export elements or as storage elements. This enables continuous library operation during import or export of data cartridges.
  • Media options: Labeled or generic Ultrium media can be ordered at the time of purchase through the following feature codes:
    • 8605 Ultrium 6 Data Cartridge (5-Pack)
    • 8706 Ultrium 7 Data Cartridge (5-pack)

    Or through the 3589 LTO Ultrium media machine type or IBM Storage Media website. Refer to the Supplies section for additional information.

  • Robotics: The Base Library will include scaling robotics with a barcode reader for identifying, locating and moving LTO cartridges between storage locations and Drives.
  • Operator panel: The Base Library will include a Power button, 6 navigation buttons (left, right, up, down, enter, back) and a standard monochrome graphic display. The size of the display will be approximately 93 x 52 mm.
  • Standard interfaces: The Base Library will include a USB host port on the front of the library and a 10/100/1000 Ethernet Port on the rear.
  • Power supplies: Power supplies are rated 80 Plus Silver. Each module can run with a single power supply for non-redundant operation. An optional power supply will provide redundant operation. Power supplies will be hot swappable when 2 are installed in a single module.
  • Customer Replacement Units (CRUs): Drive Sleds (Drive + Sled), Power Supply, Base Module Controller, Left and Right Magazines, Robotic Assembly, Elevator Cable Assembly (Spooling Mechanism), Base Library Chassis CRU.

Model E3A (expansion module)

The capacity of a base library can be increased by adding one or more 3U expansion modules. Each expansion will add 40 slots of LTO cartridge capacity and can include an additional three half-height LTO drives or an additional one full-height drive plus one half-height LTO drive.

The location of the base module within a library stack is limited due to the length of the spooling cable. A stacked library will support up to 3 Expansion Modules above and up to 3 Expansion Modules below the Base Library. A unit-to-unit locking mechanism ensures a proper alignment between units in a library stack.

  • Removable cartridge magazines: The TS4300 expansion module is configured to hold two removable magazines, one on the left side and one on the right side holding 20 slots each for a total of 40 data cartridges. You may order additional magazines as optional features to ease import/export tape cartridges on a regular basis.
  • I/O station: The front cartridge box of five slots in the right magazine will be considered as the I/O station box. The full group of five slots will be configurable as either import/export elements or as storage elements. This enables continuous library operation during import or export of data cartridges.
  • Media options: Labeled or generic Ultrium media can be ordered at the time of purchase through the following feature codes:
    • 8605 Ultrium 6 Data Cartridge (5-Pack)
    • 8706 Ultrium 7 Data Cartridge (5-pack)

    Or through the 3589 LTO Ultrium media machine type or IBM Storage Media website. Refer to the Supplies section for additional information.

  • Power supplies: Power supplies are rated 80 Plus Silver. Each module can run with a single power supply for non-redundant operation. An optional power supply will provide redundant operation. Power supplies will be hot swappable when 2 are installed in a single module. When an Expansion Module is installed without drives, it will operate with no power supply installed.
  • CRUs: Drive Sleds (Drive + Sled), Power Supply, Expansion Module Controller, Unit-to-unit cable, Left and Right Magazines, Expansion Module Chassis CRU.

TS4300 usability

The IBM TS4300 tape library is user installable, scalable, and serviceable. It includes best-in-class security and usability features, such as diagnostics that include library health monitoring, auto-recovery, and error recovery that will guide the user to diagnose the failure cause and identify the defective CRU.

Configuration, status, and logs on the main controller reside on a single SQL database and utilizes wizards for installation and configuration.

There are two interfaces for operating the IBM TS4300 Tape library:

  • Operator panel: Is a PIN controlled interface accessible at the base module that provides the following functions:
    • Wizard for Initial System Setup
    • Configuration
    • Maintenance/Diagnostics
    • Operation-Status
  • Management GUI: Is the primary interface with the tape library and consist on a web user interface, no client software is needed since it is web-based and all main browsers (Internet Explorer, Firefox, Safari, and Chrome) are supported with a common look and feel in all pages.

    Backend is PHP based with direct and fast access to the system database. IPv6 protocol is supported (Ipv6 logo ready), as well as SSL/TLS (1.0-1.2) secured access.

    The web user interface provides the following sections:

    • Library Section
    • Drive Section
    • Cartridge Section
    • User Section
    • Settings Section

Access Levels for management

The TS4300 tape library has built-in user roles that can perform different functions:

  • Administrator - The "Administrator" role has access to all menus except those menus that are restricted to Service only.
  • Superuser - The "Superuser" role has access to most sections.
  • Monitor - The "Monitor" role has viewing privileges to the unit, but is not able to make configuration changes.
  • Service - Access to this level is for Service personnel only.

System configuration

System configuration is very simple starting with the initial configuration wizard that is available for quick installation. Configuration pages are context sensitive and only require valid and necessary parameters to configure. It is possible to save and restore system parameters. All configuration changes are tracked in log system, including timestamp and clear descriptions.

Initial wizard: Facilitates the initial system setup and includes all mandatory configuration items such as network setup, date/time, and administrator password.

Network configuration: All configuration options are included in one page without a need to reboot after a configuration change. Static addresses and DHCP are supported.

Drive configuration: All key parameters for drives are always visible in the headline, including the interface sensitive configuration parameters (SAS/FC). Reboot is not needed after a drive configuration change.

Library Inventory

After initialization of the entire library stack a full inventory scan is performed. The inventory scan includes all magazine slots, I/O station and drives. Every time magazines or I/O stations have been removed and re-inserted an inventory scan for this magazine or I/O station is performed.

Inventory information is shown in two ways:

  • List view: This view includes the tape inventory list with details and modules can be grouped or ungrouped, specific drive/slots can be selected, and text can be filtered with a search box.
  • Graphical view: Magazines are graphically represented with collapsible modules, including display of tape/drive details when moving over element.

Library Sharing

It is advantageous to be able to share a single physical library between heterogeneous or homogeneous applications. The TS4300 tape library can be partitioned into one or more logical libraries that can be shared by multiple applications. By using this concept, a host can only use the portion of the library assigned to it.

TS4300 can assign slots and drives to logical libraries, preventing unwanted access to slots/drives among different use cases. Also, multiple hosts can have independent access to the library without concurrency conflicts. The sizes for logical libraries are variable and the minimum assignment size is five slots (one magazine bank). Noncontiguous block assignments are allowed.

Libraries that contain at least two drives can configure two logical libraries. It is possible to configure up to 21 logical libraries in the library (up to the number of drives installed). With full-height or half-height physical drives, physical numbering is bottom up for all drives (A full-height drive can be installed in a module in the lower two slots only).

Configuration of a 1-logical library system: A one logical library system contains all drives present in any drive positions, and it contains all the slots.

Configuration of multiple logical libraries: A library with multiple logical libraries must have a drive for each logical library and at least one slot. Drives can be in any location in the library. It is best to have drives that are located near the slots that are assigned to the same logical library to minimize accessor movement and maximize performance.

Logical libraries can be easily created and maintained by using the wizard. They can be resized dynamically, and slot blocks and drives can get added or removed from an existing logical library. The existing layout with logical libraries can be easily viewed through the graphical interface.

System maintenance and diagnostics

TS4300 includes a best-in-class health system reporting, error logging, and recovery, including library health monitoring, alerts, and auto-recovery functions. The enhanced log and health system include event logs with critical, warning, and informational levels, event ticket system with user guidance, system tests, library software, and drive software upgrade.


Note: Firmware upgrades and log downloads are based on an internal Ethernet automation drive interface to increase drive communication speed.

Drive status

This includes general information and status in header line, detailed information about drive like firmware version, detailed FC and SAS port status information, as well as logical library assignment and library/module related status information.

LTO tape drives

The TS4300 tape library supports LTO 6 and later LTO tape drives. The following two generations of compatible LTO drives are supported by the TS4300 tape library: IBM Ultrium LTO 6 and IBM Ultrium LTO 7 Fiber Channel and SAS drives (available in full- and half-height form factors). They are orderable with the following feature codes:

Description Feature number
LTO 6 HH FIBRE CHANNEL DRIVE AGKF
LTO 6 HH SAS DRIVE AGKG
LTO 6 FH FIBRE CHANNEL DRIVE AGKH
LTO 7 HH FIBRE CHANNEL DRIVE AGKJ
LTO 7 HH SAS DRIVE AGKK
LTO 7 FH FIBRE CHANNEL DRIVE AGKL

LTO tape drives read and write non-WORM media, so you can load WORM-capable firmware on your tape drives and use any media that is supported by these drives. In this case, only the data that is written on WORM media is treated as WORM data. Data that is written on other types of media can be overwritten.

LTO tape drives can read tapes that were written by non-IBM LTO drives. They also write to tapes that can be read by non-IBM LTO drives.

To ensure that your tape drive conforms to IBM specifications for reliability, use only IBM LTO tape cartridges.

Ultrium LTO 7

IBM LTO Ultrium 7 tape drive is the seventh-generation LTO Ultrium tape drive in the IBM LTO Ultrium family of products. For IBM LTO Ultrium 7 tape drive features, refer to Hardware announcement 115-132, dated October 6, 2015.

Ultrium LTO 6

IBM LTO Ultrium 6 tape drive is the sixth-generation LTO Ultrium tape drive in the IBM LTO Ultrium family of products. For IBM LTO Ultrium 6 tape drive features, refer to Hardware announcement 112-196, dated November 6, 2012.

Accessibility by people with disabilities

A US Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be found on the IBM Accessibility website.



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Top rule
Product positioning
Bottom rule

TS4300 should be marketed against low end and mid-range tape libraries in the marketplace either in LTO format, or other DLT/SDLT, 4mm, DAT, VXA tape formats. TS4300 should also be sold into open systems environments that require dedicated tape backup for either single server/workstations or SAN environments.

In a seven-module configuration, IBM TS4300 is an external, stand-alone, or rack mountable entry-level and scalable tape library with a mid-range feature set and is targeted for environments needing capacities of up to 272 LTO cartridges and 21 half-height LTO drives for the heavy demands of backup tape storage.

As you compare competitive tape solutions, consider:

  • Library scalability with one base module, up to seven expansion modules, and up to three tape drives per module (up to six expansion modules in addition to the base)
  • Capacity, performance, and library management requirements
  • Data protection, reliability, and availability
  • Storage usage and application requirements
  • Affordability
  • Loyalty to LTO drive technology
  • Server attachment and operating system support

The TS4300 tape library and related software applications excel in addressing these requirements and can constitute a functionally rich tape storage solution incorporating LTO Ultrium tape technology. It is designed to give clients flexibility of tape library management and unattended save and restore operations. A wizard for installation and configuration enables users to install, expand, and service the library without special training. The TS4300 Tape Library is an excellent solution if you use tape or require a larger-capacity or higher-performance tape backup with or without random access. The TS4300 Tape Library is an excellent choice for tape automation for IBM Power Systems, IBM System z, Linux, and Microsoft Windows servers.

Start with a base library

For organizations that must provide secure, long-term storage for their data, TS4300 enables them to start with a 3U-high base library and scale to as many as seven modules to increase cartridge and drive capacity as needed, with a maximum capacity of 272 LTO Ultrium tape slots and 1.6 PB of storage.

The TS4300 base library contains all the necessary robotics and intelligence to manage the base library system, with a maximum of 32 slots of LTO cartridge capacity on the base module, five I/O slots, and support for three combinations of full- and half-height (FH or HH) LTO drives per module. The TS4300 base library is rack or tabletop mountable. Module expansions are industry standard rack-mountable only.


Note: Each expansion module will include 40 slots.

The capacity of a base library can be increased by adding one or more 3U expansion modules. Each expansion will add 40 slots of LTO cartridge capacity and can include an additional three half-height LTO drives or an additional one full-height drive plus one half-height LTO drive.

The TS4300, part of a family of IBM tape products, can be the answer to growing storage requirements and shrinking backup windows. If you require a highly scalable, easy-to-manage, and secure solution to meet long-term data storage requirements, the TS4300 Tape Library makes an excellent tape storage solution.

To help meet security and compliance requirements, the TS4300 supports WORM cartridges to enhance data protection.

For customers with lower capacity requirements than the TS4300 Tape Library deliver, the IBM TS2900 Tape Autoloader and the IBM TS2270 Tape Drive should be considered. For larger capacity requirements than the TS4300 Tape Library the IBM TS4500 Tape Library should be considered. Customers can tailor these tape libraries to match system capacity and performance needs.



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Product number
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Description Machine type Model Feature number
TS4300 Tape Library 3555 L3A  
TS4300 Tape Expansion Module 3555 E3A  
TAA Compliant 3555 L3A, E3A 0983
Fibre tape drive support 3555 L3A 1411
SAS tape drive support 3555 L3A 1412
First Power Supply 3555 E3A 1899
Additional Power Supply 3555 L3A, E3A 1900
Mini-SAS/Mini-SAS 4x Interposer 3555 L3A, E3A 5500
2 m Mini-SAS/Mini-SAS 1x Cable 3555 L3A, E3A 5502
4 m Mini-SAS HD/Mini-SAS 1x Cable 3555 L3A, E3A 5507
3 m Mini-SAS HD/Mini-SAS 2x Cable 3555 L3A, E3A 5509
Rack Mount Kit 3555 L3A, E3A 7002
OEM no IBM logo 3555 L3A, E3A 7703
LTO Cleaning Cartridge 3555 L3A, E3A 8002
Right Side Magazine 3555 L3A 8106
Left Side Magazine 3555 L3A 8109
Right Side Magazine no logo 3555 L3A 8116
Ultrium 6 Data Cartridge (5-Pack) 3555 L3A, E3A 8605
Ultrium 7 Data Cartridge (5-pack) 3555 L3A, E3A 8706
First Expansion unit 3555 L3A 9002
Second Expansion unit 3555 L3A 9003
Third Expansion unit 3555 L3A 9004
Fourth Expansion unit 3555 L3A 9005
Fifth Expansion unit 3555 L3A 9006
Sixth Expansion unit 3555 L3A 9007
Attached to Sun Solaris 3555 L3A 9211
Attached to Windows System 3555 L3A 9212
Attached to Other Non-IBM Systems 3555 L3A 9213
Attached to Linux System 3555 L3A 9215
Attached to z-Series Linux System 3555 L3A 9216
Attached to i5/OS™ or OS/400® System 3555 L3A 9400
Attached to IBM AIX® System 3555 L3A 9600
No Host/SAN Cable from Plant 3555 L3A, E3A 9700
2.8M Power Cord 125V US/Canada 3555 L3A, E3A 9800
2.8M Power Cord 250V France/Germany 3555 L3A, E3A 9820
2.8M Power Cord 250V Denmark 3555 L3A, E3A 9821
2.8M Power Cord 250V UK/China 3555 L3A, E3A 9825
2.8M Power Cord 250V Israel 3555 L3A, E3A 9827
2.8M Power Cord 250V Switzerland 3555 L3A, E3A 9828
2.8M Power Cord 250V S. Africa 3555 L3A, E3A 9829
2.8M Power Cord 250V Italy 3555 L3A, E3A 9830
2.8M Power Cord 250V Australia 3555 L3A, E3A 9831
2.8M Power Cord 250V US/Canada 3555 L3A, E3A 9833
2.8M Power Cord 250V Uruguay/Argentina 3555 L3A, E3A 9834
2.8M Power Cord 125V Taiwan 3555 L3A, E3A 9835
2.8M Power Cord 250V China (PRC) 3555 L3A, E3A 9840
2.8M Power Cord 250V Taiwan 3555 L3A, E3A 9841
2.8M Power Cord 125V Japan 3555 L3A, E3A 9842
2.8M Power Cord 250V Korea 3555 L3A, E3A 9844
2.8M Power Cord 250V India 3555 L3A, E3A 9845
2.8M Power Cord 250V Brazil 3555 L3A, E3A 9847
Rack to PDU line cord 3555 L3A, E3A 9848
OEM 1 ORDER INDICATOR 3555 L3A, E3A ACY1
OEM 1 FC ORDER INDICATOR 3555 L3A, E3A ACW1
No Rules Order Indicator 3555 L3A, E3A ADNR
Shipping and Handling NC 3555 L3A, E3A AG00
Shipping and Handling 3555 L3A AGGJ
Shipping and Handling 3555 E3A AGGK
10 meter OM3 fiber Cable (LC) 3555 L3A, E3A AGK1
25 meter OM3 fiber Cable (LC) 3555 L3A, E3A AGK2
LTO 6 HH Fibre channel drive 3555 L3A, E3A AGKF
LTO 6 HH SAS Drive 3555 L3A, E3A AGKG
LTO 6 FH Fibre channel drive 3555 L3A, E3A AGKH
LTO 7 HH Fibre channel drive 3555 L3A, E3A AGKJ
LTO 7 HH SAS Drive 3555 L3A, E3A AGKK
LTO 7 FH Fibre channel drive 3555 L3A, E3A AGKL



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Business Partner information
Bottom rule

If you are a Direct Reseller - System Reseller acquiring products from IBM, you may link directly to Business Partner information for this announcement. A PartnerWorld® ID and password are required (use IBMid).

BP Attachment for Announcement Letter 117-043


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Education support
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Call IBM IT Education Services at 800-IBM-TEACH (426-8322) for catalogs, schedules, and enrollments.



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Publications
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Information about new features are contained in the following TS4300 Tape Library publications. Additional copies are available. To order, contact your IBM representative.

Title Order number
IBM TS4300 Tape Library Getting Started Guide SC27-4630-00
IBM TS4300 Tape Library User's Guide SC27-4629-00
IBM TS4300 Product information CD 00GH794

Additional information is available at the IBM Publications Center.

Additional planning information is available at Fix Central or TS4300 Knowledge Center.

IBM Knowledge Center provides you with a single point of reference where you can access product documentation for IBM systems hardware, operating systems, and server software. Through a consistent framework, you can efficiently find information and personalize your access by going to IBM Knowledge Center for all your product information needs.

To access the IBM Publications Center Portal, go to the IBM Publications Center website.

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. A large number of publications are available online in various file formats, which can currently be downloaded.



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Services
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IBM Systems Lab Services

IBM Systems Lab Services offers a wide array of services available for your enterprise. It brings expertise on the latest technologies from the IBM development community and can help with your most difficult technical challenges.

IBM Systems Lab Services exists to help you successfully implement emerging technologies so as to accelerate your return on investment and improve your satisfaction with your IBM systems and solutions. Services examples include initial implementation, integration, migration, and skills transfer on IBM systems solution capabilities and recommended practices. IBM Systems Lab Services is one of the service organizations of IBM's world-renowned IBM Systems Group development labs.

For details on available services, contact your IBM representative or go to the Lab Services website.

Global Technology Services

IBM services include business consulting, outsourcing, hosting services, applications, and other technology management.

These services help you learn about, plan, install, manage, or optimize your IT infrastructure to be an on-demand business. They can help you integrate your high-speed networks, storage systems, application servers, wireless protocols, and an array of platforms, middleware, and communications software for IBM and many non-IBM offerings. IBM is your one-stop shop for IT support needs.

For details on available services, contact your IBM representative or go to the IBM Global Technology Services® website.

For details on available IBM Business Continuity and Recovery Services, contact your IBM representative or go to the Resiliency Services website.

Details on education offerings related to specific products can be found on the IBM Skills Gateway website.



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Technical information
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Specified operating environment

Physical specifications
Library layout and location requirements

For tabletop installation: Tabletop installations (one base module) require no additional hardware.

For rack-mount installation: If possible, install the base module in the middle of the rack to provide space for the allowed three expansion modules above it and three expansion modules below it.

Location requirements

Rack requirements: Standard 19-inch rack (minimum depth of 1 meter) with an appropriate number or rack units (Us) of clearance for the planned module quantity.

Rack space requirements: 3U for the base module and 3U for each expansion module.

Power source:

  • AC power voltage: 100 - 240 V AC
  • Line frequency: 50 - 60 Hz
  • Library is located near AC outlet

The AC power cord must be always easily accessible.

Air quality:

  • Place the library in an area with minimal sources of particulate contamination.
  • Avoid areas near frequently used doors and walkways, stacks of supplies that collect dust, printers, and smoke-filled rooms.
  • Excessive dust and debris can damage tapes and tape drive.

Physical characteristics of TS4300 Tape Library models L3A / E3A

  • Height 114 mm (4.48 in)
  • Width 446 mm (17.56 inches)
  • Depth 873 mm (34.37 in)
  • Minimum Weight (with no tape drives or cartridges)
    • Base Model L3A 21 kg (46.3 lb)
    • Expansion Model E3A 13 kg (28.7 lb)
  • Maximum weight (with maximum tape drives) 1 :
    • Base Model L3A 28 kg (61.5 lb)
    • Expansion Model E3A 22.6 kg (49.6 lb)

1 The weight with drives assumes a weight of 2.3 kg (5 lb) for a LTO 7 HH FC tape drive. The actual weight of the modules varies, depending on the configuration.

Operating environment

Equipment environment specifications for IBM TS4300 Tape Library:

  • Allowable temperature: 15°C to 32°C (60°F to 90°F). Recommended: 16°C to 25°C (60.8°F to 77°F)
  • Allowable Relative humidity: 20% - 80% noncondensing. Recommended: 20% - 50% noncondensing
  • Electrical power: 3.5 to 5.0 amps at 100-240 V AC, 50/60 Hz, 350 W

TS4300 tape libraries are classified as Category 1 products as defined in C-S 1-1710-006.

For more information and documentation, see the TS4300 page in IBM Knowledge Center.

Hardware requirements

TS4300 tape library models L3A and E3A

TS4300 models L3A and E3A support the Ultrium 6 and Ultrium 7 half-high SAS and Fibre Channel and full-high Fibre Channel tape drives and can be attached to IBM Power Systems, AIX, Linux, and Windows servers, and non-IBM servers, workstations, and personal computers that support those interface specifications.

One base module L3A and up to six expansion modules E3A are designed to provide up to 272 cartridge slots for LTO media.

TS4300 L3A comes with one power supply and an additional power supply can be added with feature number 1900, Additional Power Supply. If ordered as an option, the additional power supply will require a power cord. If the Additional Power Supply feature is ordered, then two power cords will be required. A power cord feature number should also be specified.

TS4300 E3A comes without a power supply and the first power supply can be added with feature number 1899, First Power Supply. If ordered, the power cord feature is required. If FC 1900 Additional Power Supply is ordered, then two power cords will be required. A power cord feature number should also be specified.

TS4300 tape library models L3A and E3A can contain a maximum of three half- height or one full-height and one half-height LTO Ultrium Fibre Channel Tape Drives per module for a total of up to 21 half-height or seven full-height per library stack.

Labeled or bulk quantities of LTO cartridges can be ordered using machine type 3589 or purchased through distributors. Refer to the Supplies section for additional information.


Note: The TS4300 tape library requires that cartridges have appropriate bar code labels.

Cables

Cables are required to attach tape drives in the TS4300 tape library to each server connection (up to the number of tape drives installed).

An interposer may also be required for attachment to various server adapters. One or more of the following Fibre Channel or SAS cables should be specified on the TS4300.

Fibre Channel cables: A Fibre Channel cable is required to attach a TS4300 Tape Library with Fibre Channel Ultrium tape drives to host Fibre Channel adapters, Fibre Channel switches, or other Fibre Channel components. The IBM Ultrium 6 or 7 (8 Gbps) Fibre drive comes with an LC duplex connector.

Features for specifying Fibre Channel cables and their respective lengths are as follows:

  • 10-meter OM3 fiber Cable (LC) (feature #AGK1)
  • 25-meter OM3 fiber Cable (LC) (feature #AGK2)

SAS cables: A SAS cable is required to attach a TS4300 to the server host bus SAS adapter. Mini-SAS HD/Mini-SAS cables provide attachment from HBA with SFF-8644 to drives with SFF-8088. Mini-SAS/Mini-SAS cables provide attachment from HBA SFF-8088 to drives with SFF-8088. At least one SAS cable should be specified on the initial plant order.

The following cable options are available for SAS attachment:

  • 2 m Mini- SAS/Mini- SAS 1x Cable (from HBA with SFF-8088 to drive with SFF-8088) (feature #5502)
  • 4 m Mini- SAS HD/ Mini-SAS 1x Cable (from HBA with SFF-8644 to drive with SFF-8088) (feature #5507)
  • 3 m Mini- SAS HD/ Mini-SAS 2x Cable (from HBA with SFF-8644 to two drives with SFF-8088) (feature #5509)

SAS Interposers

A 1x4 interposer with Mini-SAS/Mini-SAS connectors is available for connecting up to four Mini-SAS/Mini-SAS 1x cables and their respective SAS drives to a single host bus adapter port. Mini-SAS/Mini-SAS 1x cable (feature number 5502) connects the interposer to the drive, and needs to be ordered separately.

The following interposer is available:

Mini-SAS/Mini-SAS 4x Interposer (from HBA with SFF-8088 to maximum four cables with SFF-8088) (feature #5500)

Refer to the Specify or Special features section of the Sales Manual for a detailed description of the above features.

Software requirements

LTO Ultrium Tape Drives in the TS4300 tape library

For the latest supported hardware interoperability configurations, refer to the InteroperationCenter website.

Select the Midrange category, then click on "Learn More" under TS4300 model, then click on the Details tab, then click on "See a complete list of software requirements".

The installation of a TS4300 Tape Library may require code updates for supported open systems device drivers or storage management software.


Note: All new IBM tape device drivers will only be posted to the web through the Fix Central download portal and not through the ftp site. IBM maintains the latest levels of System Storage® tape drive and library device drivers and documentation on the Internet. Utilize the Fix Central download portal.

There are several menus to navigate to the correct download as follows:

  1. Click on Select Product Tab
  2. On the first menu item Click Select Product > Product Group > System Storage
  3. Expand Select from System Storage > Tape Systems
  4. Expand Select from Tape systems > Tape drivers and software
  5. Expand Select from Tape drivers and software > user product
  6. Expand Platform > user operating system
  7. Click Continue to view what drivers are available

The IBM Tape Device Drivers Installation and User's Guide can be found at IBM support website.

Application software

For a current list of host software versions and release levels that support the TS4300 tape library, visit the Independent Software Vendor (ISV) matrix for LTO for the product.

Spectrum Protect and other compatible software offerings can provide storage and tape management software for the TS4300. Supporting software and applications must be obtained separately from IBM, IBM Business Partners, or ISVs.

IBM continues to work with ISVs to support the TS4300 tape library. For specific information and availability dates, contact the application vendor.

Compatibility

IBM LTO Ultrium 7 tape drives can read and write IBM LTO Ultrium 6 or 7 data cartridges, and read IBM LTO Ultrium 5 data cartridges.

IBM LTO Ultrium 6 tape drives can read and write IBM LTO Ultrium 5 or 6 data cartridges, and read IBM LTO Ultrium 4 data cartridges.

LTO Ultrium 7 tape drives support the LTO Generation 7 media specification.


Note: Statements above are only related to tape drive media support. Compatible servers and software

The TS4300 tape library is supported by a wide variety of servers, operating systems, and adapters. There are many ways to determine the servers and software that support the TS4300 tape library.

These attachments can change throughout the lifecycle of the product. To determine the latest attachments, or to get a comprehensive list of compatible software, perform one of the following actions:

  • For a list of compatible software, operating systems, and servers for LTO tape drives, go to the IBM Tape Drives website.
  • For complete IBM storage interoperability information, including operating systems, servers, switches, and adapters supported by the TS4300 tape library in a SAN configuration, go to the IBM Storage Interoperation Center (SSIC) or contact your IBM sales representative.

Notes:

  1. IBM does not provide application software with the TS4300 tape library. To order software, contact your IBM sales representative, IBM Business Partner, or an Independent Software Provider.
  2. If you attach your library to a non-IBM platform with non-IBM software, it is recommended that you contact your software vendor to obtain a matrix of compatible hardware, software, firmware revisions, and adapter cards.
Limitations

The TS4300 tape library supports a mixture of LTO drive types in a logical library. For situations where the ISV support does not exist or does not meet your requirements, the TS4300 tape library provides another option to protect your investment by partitioning the tape drives into separate logical libraries. You can customize the logical libraries to any number of slots by using menus.

  • Although the compression technology can increase the amount of data stored on the media, the actual degree of compression achieved is highly sensitive to the characteristics of the data being compressed.
  • Although multiple systems may be attached to a tape drive, the systems cannot use the drive simultaneously.
  • SAS cable lengths are limited to a maximum of 6 meters (20 feet).
  • With a data rate of 8 Gbps, Fibre Channel cable lengths are limited to 150 meters (492 feet) using an OM3 cable.

Planning information

Customer responsibilities

Physical installation and service planning is a customer responsibility. Detailed planning information is in the IBM TS4300 Tape Library User's Guide (SC27-4629-00). The TS4300 Tape Library is designated as a customer setup unit (CSU). It is the customer's responsibility to install and service, if required, the unit. Customers are responsible for obtaining the appropriate adapters, cables, and interposers (if required) for system attachment. Customers are also responsible for ordering media. For optimum performance, the customer must obtain the latest level of firmware prior to installing the unit and must update the unit as new firmware release become available.

Customers can download the latest level of drive and library firmware from the product, or the IBM Tape Storage and IBM tape drives websites.

You are responsible for downloading or obtaining from IBM, and installing designated Machine Code (microcode, basic input/output system code (called BIOS), utility programs, device drivers, and diagnostics delivered with an IBM machine) and other software updates in a timely manner from an IBM internet website or from other electronic media, and following the instructions that IBM provides. You may request IBM to install Machine Code changes; however, you may be charged for that service.

Cable orders

Cables are required to attach tape drives in the TS4300 tape library to each server connection, up to the number of tape drive attachments installed.

A Fibre Channel cable is required to attach a TS4300 Tape Library with Fibre Channel Ultrium tape drives to host Fibre Channel adapters, Fibre Channel switches, or other Fibre Channel components. At least one Fibre Channel cable should be specified on the initial Fibre Channel drive plant order. The IBM Ultrium 7 (8 Gbps) Fibre drive comes with an LC duplex connector.

A SAS cable for IBM Ultrium SAS tape drives is required to attach the TS4300 to the server. At least one cable should be specified on the initial plant order with the SAS drive feature. An interposer or interposers may be required for attachment to various server adapters.

Customers are responsible for selecting and ordering the correct cables and interposers to match the IBM LTO Ultrium tape drive interface and the server interface.

Refer to the Cables section at the end of Hardware requirements for a list of available cables and interposers.

Refer to the Specify or Special Features section of the TS4300 Sales Manual for a detailed description of the cables and interposers available.

If no host attachment cables are required to be shipped with the library from the plant, then the No Host/SAN Cable from Plant feature (number 9700) should be specified on the module.

Installability

Installation instructions can be found in the TS4300 Tape Library User's Guide (SC27-4629-00).

Security, auditability, and control

This product uses the security and auditability features of the host hardware, software, and application software.

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communications facilities.

IBM Systems Lab Services

IBM Systems Lab Services offers a wide array of services available for your enterprise. It brings expertise on the latest technologies from the IBM development community and can help with your most difficult technical challenges.

IBM Systems Lab Services exists to help you successfully implement emerging technologies so as to accelerate your return on investment and improve your satisfaction with your IBM systems and solutions. Services examples include initial implementation, integration, migration, and skills transfer on IBM systems solution capabilities and recommended practices. IBM Systems Lab Services is one of the service organizations of IBM's world-renowned IBM Systems Group development labs.

For details on available services, contact your IBM representative or go to the Lab Services website.



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IBM Electronic Services
Bottom rule

IBM has transformed its delivery of hardware and software support services to help you achieve higher system availability. Electronic Services is a web-enabled solution that offers an exclusive, no-additional-charge enhancement to the service and support available for IBM servers. These services are designed to provide the opportunity for greater system availability with faster problem resolution and preemptive monitoring. Electronic Services comprises two separate, but complementary, elements: Electronic Services news page and Electronic Services Agent.

The Electronic Services news page is a single internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.

The Electronic Service Agent™ is no-additional-charge software that resides on your server. It monitors events and transmits system inventory information to IBM on a periodic, client-defined timetable. The Electronic Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to deliver proactive service that may result in higher system availability and performance. In addition, information collected through the Service Agent is made available to IBM service support representatives when they help answer your questions or diagnose problems. Installation and use of IBM Electronic Service Agent for problem reporting enables IBM to provide better support and service for your IBM server.

To learn how Electronic Services can work for you, go to the IBM Electronic Support website.



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Terms and conditions
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Volume orders

Contact your IBM representative.

IBM Global Financing

Yes

Products - terms and conditions

Warranty period

Three years

To obtain copies of the IBM Statement of Limited Warranty, contact your reseller or IBM. An IBM part or feature installed during the initial installation of an IBM machine is subject to the full warranty period specified by IBM. An IBM part or feature that replaces a previously installed part or feature assumes the remainder of the warranty period for the replaced part or feature. An IBM part or feature added to a machine without replacing a previously installed part or feature is subject to a full warranty. Unless specified otherwise, the warranty period, type of warranty service, and service level of a part or feature are the same as those for the machine in which it is installed.

Warranty service

If required, IBM provides repair or exchange service depending on the types of warranty service specified for the machine. IBM will attempt to resolve your problem over the telephone, or electronically through an IBM website. Certain machines contain remote support capabilities for direct problem reporting, remote problem determination, and resolution with IBM. You must follow the problem determination and resolution procedures that IBM specifies. Following problem determination, if IBM determines on-site service is required, scheduling of service will depend upon the time of your call, machine technology and redundancy, and availability of parts. If applicable to your product, parts considered Customer Replaceable Units (CRUs) will be provided as part of the machine's standard warranty service.

Standard Warranty Service level is:

  • 9 hours per day, Monday through Friday, excluding public or national holidays, next- business-day response, call registration before 3:00 PM

Service levels are response-time objectives and are not guaranteed. The specified level of warranty service may not be available in all worldwide locations. Additional charges may apply outside IBM's normal service area. Contact your local IBM representative or your reseller for country-specific and location-specific information.

CRU Service

IBM provides replacement CRUs to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from IBM upon your request. CRUs are designated as being either a Tier 1 (mandatory) or a Tier 2 (optional) CRU.

Tier 1 (mandatory) CRU: Installation of Tier 1 CRUs, as specified in this announcement, is your responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for the installation.

Tier 2 (optional) CRU: You may install a Tier 2 CRU yourself or request IBM to install it, at no additional charge.

Based upon availability, CRUs will be shipped for next business day (NBD) delivery. IBM specifies, in the materials shipped with a replacement CRU, whether a defective CRU must be returned to IBM. When return is required, return instructions and a container are shipped with the replacement CRU. You may be charged for the replacement CRU if IBM does not receive the defective CRU within 15 days of your receipt of the replacement.

he following parts have been designated as Tier 1 CRUs:

  • Base Chassis FH Tape Drive
  • Base Chassis HH Tape Drive
  • Base Controller Card
  • Base Power Supply
  • Expansion Cable
  • Expansion Chassis FH Tape Drive
  • Expansion Chassis HH Tape Drive
  • Expansion Controller Card
  • Expansion Power Supply
  • Left Magazine
  • Right Magazine
International Warranty Service

International Warranty Service allows you to relocate any machine that is eligible for International Warranty Service and receive continued warranty service in any country where the IBM machine is serviced. If you move your machine to a different country, you are required to report the machine information to your Business Partner or IBM representative.

The warranty service type and the service level provided in the servicing country may be different from that provided in the country in which the machine was purchased. Warranty service will be provided with the prevailing warranty service type and service level available for the eligible machine type in the servicing country, and the warranty period observed will be that of the country in which the machine was purchased.

The following types of information can be found on the International Warranty Service website

  • Machine warranty entitlement and eligibility
  • Directory of contacts by country with technical support contact information
  • Announcement letters
Warranty service upgrades

During the warranty period, warranty service upgrades provide an enhanced level of On-site Service for an additional charge. Service levels are response-time objectives and are not guaranteed. See the Maintenance service options section for additional details.

IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM website. Certain machines contain remote support capabilities for direct problem reporting, remote problem determination, and resolution with IBM. You must follow the problem determination and resolution procedures that IBM specifies. Following problem determination, if IBM determines on-site service is required, scheduling of service will depend upon the time of your call, machine technology and redundancy, and availability of parts.

Maintenance service options
On-site Service

IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well-lit, and suitable for the purpose. The following on-site response-time objectives are available as warranty service upgrades for your machine. Available offerings are:

  • 9 hours per day, Monday through Friday, excluding public or national holidays, same-business-day response, call registration before 3:00 PM
  • 24 hours per day, 7 days a week, 4 hour average response


Maintenance services

If required, IBM provides repair or exchange service depending on the types of maintenance service specified for the machine. IBM will attempt to resolve your problem over the telephone or electronically, through an IBM website. Certain machines contain remote support capabilities for direct problem reporting, remote problem determination, and resolution with IBM. You must follow the problem determination and resolution procedures that IBM specifies. Following problem determination, if IBM determines on-site service is required, scheduling of service will depend upon the time of your call, machine technology and redundancy, and availability of parts. Service levels are response-time objectives and are not guaranteed. The specified level of maintenance service may not be available in all worldwide locations. Additional charges may apply outside IBM's normal service area. Contact your local IBM representative or your reseller for country-specific and location-specific information. The following service selections are available as maintenance options for your machine type.

On-site Service

IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well-lit, and suitable for the purpose.

Service levels are:

  • 9 hours per day, Monday through Friday, excluding holidays, same business day response
  • 9 hours per day, Monday through Friday, excluding holidays, 4 hour average response, same business day
  • 24 hours per day, 7 days a week, 4 hour average response, same day
Usage plan machine

No

IBM hourly service rate classification

One

When a type of service involves the exchange of a machine part, the replacement may not be new, but will be in good working order.

General terms and conditions

Field-installable features

Yes

Model conversions

No

Machine installation

Customer setup. Customers are responsible for installation according to the instructions IBM provides with the machine.

Graduated program license charges apply

No

Licensed Machine Code

IBM Machine Code is licensed for use by a customer on the IBM machine for which it was provided by IBM under the terms and conditions of the IBM License Agreement for Machine Code, to enable the machine to function in accordance with its specifications, and only for the capacity authorized by IBM and acquired by the customer. You can obtain the agreement from the License Agreement for Machine Code and Licensed Internal Code website.

Access to Machine Code updates is conditioned on entitlement and license validation in accordance with IBM policy and practice. IBM may verify entitlement through customer number, serial number, electronic restrictions, or any other means or methods employed by IBM in its discretion.

You may also obtain updated code by contacting your IBM representative.

If the machine does not function as warranted and your problem can be resolved through your application of downloadable Machine Code, you are responsible for downloading and installing these designated Machine Code changes as IBM specifies. If you would prefer, you may request IBM to install downloadable Machine Code changes; however, you may be charged for that service.

Machine Code License Acceptance Requirement

Acceptance-By-Use Machine: No, the Machine Code license requires signed acceptance by the machine's end user directly with IBM, applicable to orders for a new machine, machine type conversion MES, and to machines transferred to another user.

Educational allowance

A reduced charge is available to qualified education customers. The educational allowance may not be added to any other discount or allowance.

The educational allowance is 15% for the products in this announcement.



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Prices
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For additional information and current prices, contact your local IBM representative.

Description Machine type Model Feature number Install type
TS4300 Tape Library 3555 L3A    
TS4300 Tape Expansion Module 3555 E3A    
TAA Compliant 3555 L3A, E3A 0983 Plant
Fibre tape drive support 3555 L3A 1411 Both
SAS tape drive support 3555 L3A 1412 Both
First Power Supply 3555 E3A 1899 Both
Additional Power Supply 3555 L3A, E3A 1900 Both
Mini-SAS/Mini-SAS 4x Interposer 3555 L3A, E3A 5500 Both
2 m Mini-SAS/Mini-SAS 1x Cable 3555 L3A, E3A 5502 Both
4 m Mini-SAS HD/Mini-SAS 1x Cable 3555 L3A, E3A 5507 Both
3 m Mini-SAS HD/Mini-SAS 2x Cable 3555 L3A, E3A 5509 Both
Rack Mount Kit 3555 L3A, E3A 7002 Both
OEM no IBM logo 3555 L3A, E3A 7703 Plant
LTO Cleaning Cartridge 3555 L3A, E3A 8002 Plant
Right Side Magazine 3555 L3A 8106 Both
Left Side Magazine 3555 L3A 8109 Both
Right Side Magazine no logo 3555 L3A 8116 Both
Ultrium 6 Data Cartridge (5-Pack) 3555 L3A, E3A 8605 Plant
Ultrium 7 Data Cartridge (5-pack) 3555 L3A, E3A 8706 Plant
First Expansion unit 3555 L3A 9002 Both
Second Expansion unit 3555 L3A 9003 Both
Third Expansion unit 3555 L3A 9004 Both
Fourth Expansion unit 3555 L3A 9005 Both
Fifth Expansion unit 3555 L3A 9006 Both
Sixth Expansion unit 3555 L3A 9007 Both
Attached to Sun Solaris 3555 L3A 9211 Plant
Attached to Windows System 3555 L3A 9212 Plant
Attached to Other Non-IBM Systems 3555 L3A 9213 Plant
Attached to Linux System 3555 L3A 9215 Plant
Attached to z-Series Linux System 3555 L3A 9216 Plant
Attached to i5/OS or OS/400 System 3555 L3A 9400 Plant
Attached to IBM AIX System 3555 L3A 9600 Plant
No Host/SAN Cable from Plant 3555 L3A, E3A 9700 Plant
2.8M Power Cord 125V US/Canada 3555 L3A, E3A 9800 Both
2.8M Power Cord 250V France/Germany 3555 L3A, E3A 9820 Both
2.8M Power Cord 250V Denmark 3555 L3A, E3A 9821 Both
2.8M Power Cord 250V UK/China 3555 L3A, E3A 9825 Both
2.8M Power Cord 250V Israel 3555 L3A, E3A 9827 Both
2.8M Power Cord 250V Switzerland 3555 L3A, E3A 9828 Both
2.8M Power Cord 250V S. Africa 3555 L3A, E3A 9829 Both
2.8M Power Cord 250V Italy 3555 L3A, E3A 9830 Both
2.8M Power Cord 250V Australia 3555 L3A, E3A 9831 Both
2.8M Power Cord 250V US/Canada 3555 L3A, E3A 9833 Both
2.8M Power Cord 250V Uruguay/Argentina 3555 L3A, E3A 9834 Both
2.8M Power Cord 125V Taiwan 3555 L3A, E3A 9835 Both
2.8M Power Cord 250V China (PRC) 3555 L3A, E3A 9840 Both
2.8M Power Cord 250V Taiwan 3555 L3A, E3A 9841 Both
2.8M Power Cord 125V Japan 3555 L3A, E3A 9842 Both
2.8M Power Cord 250V Korea 3555 L3A, E3A 9844 Both
2.8M Power Cord 250V India 3555 L3A, E3A 9845 Both
2.8M Power Cord 250V Brazil 3555 L3A, E3A 9847 Both
Rack to PDU line cord 3555 L3A, E3A 9848 Both
OEM 1 ORDER INDICATOR 3555 L3A, E3A ACY1 Plant
OEM 1 FC ORDER INDICATOR 3555 L3A, E3A ACW1 Field
No Rules Order Indicator 3555 L3A, E3A ADNR Both
Shipping and Handling NC 3555 L3A, E3A AG00 Plant
Shipping and Handling 3555 L3A AGGJ Plant
Shipping and Handling 3555 E3A AGGK Plant
10 meter OM3 fiber Cable (LC) 3555 L3A, E3A AGK1 Both
25 meter OM3 fiber Cable (LC) 3555 L3A, E3A AGK2 Both
LTO 6 HH Fibre channel drive 3555 L3A, E3A AGKF Both
LTO 6 HH SAS Drive 3555 L3A, E3A AGKG Both
LTO 6 FH Fibre channel drive 3555 L3A, E3A AGKH Both
LTO 7 HH Fibre channel drive 3555 L3A, E3A AGKJ Both
LTO 7 HH SAS Drive 3555 L3A, E3A AGKK Both
LTO 7 FH Fibre channel drive 3555 L3A, E3A AGKL Both

Machine type Model Feature number CSU MES removal MES removal charge
3555 L3A   Yes    
3555 E3A   Yes    
3555 L3A, E3A 0983 No No NA
3555 L3A 1411 Yes Yes NA
3555 L3A 1412 Yes Yes NA
3555 E3A 1899 Yes No NA
3555 L3A, E3A 1900 Yes No NA
3555 L3A, E3A 5500 Yes Yes NA
3555 L3A, E3A 5502 Yes Yes NA
3555 L3A, E3A 5507 Yes Yes NA
3555 L3A, E3A 5509 Yes Yes NA
3555 L3A, E3A 7002 Yes Yes NA
3555 L3A, E3A 7703 No No NA
3555 L3A, E3A 8002 No Yes NA
3555 L3A 8106 Yes Yes NA
3555 L3A 8109 Yes Yes NA
3555 L3A 8116 Yes Yes NA
3555 L3A, E3A 8605 No Yes NA
3555 L3A, E3A 8706 No Yes NA
3555 L3A 9002 Yes Yes NA
3555 L3A 9003 Yes Yes NA
3555 L3A 9004 Yes Yes NA
3555 L3A 9005 Yes Yes NA
3555 L3A 9006 Yes Yes NA
3555 L3A 9007 Yes Yes NA
3555 L3A 9211 No No NA
3555 L3A 9212 No No NA
3555 L3A 9213 No No NA
3555 L3A 9215 No No NA
3555 L3A 9216 No No NA
3555 L3A 9400 No No NA
3555 L3A 9600 No No NA
3555 L3A, E3A 9700 No Yes NA
3555 L3A, E3A 9800 Yes Yes NA
3555 L3A, E3A 9820 Yes Yes NA
3555 L3A, E3A 9821 Yes Yes NA
3555 L3A, E3A 9825 Yes Yes NA
3555 L3A, E3A 9827 Yes Yes NA
3555 L3A, E3A 9828 Yes Yes NA
3555 L3A, E3A 9829 Yes Yes NA
3555 L3A, E3A 9830 Yes Yes NA
3555 L3A, E3A 9831 Yes Yes NA
3555 L3A, E3A 9833 Yes Yes NA
3555 L3A, E3A 9834 Yes Yes NA
3555 L3A, E3A 9835 Yes Yes NA
3555 L3A, E3A 9840 Yes Yes NA
3555 L3A, E3A 9841 Yes Yes NA
3555 L3A, E3A 9842 Yes Yes NA
3555 L3A, E3A 9844 Yes Yes NA
3555 L3A, E3A 9845 Yes Yes NA
3555 L3A, E3A 9847 Yes Yes NA
3555 L3A, E3A 9848 Yes Yes NA
3555 L3A, E3A ACY1 No No NA
3555 L3A, E3A ACW1 No No NA
3555 L3A, E3A ADNR No No NA
3555 L3A, E3A AG00 No No NA
3555 L3A AGGJ No No NA
3555 E3A AGGK No No NA
3555 L3A, E3A AGK1 Yes Yes NA
3555 L3A, E3A AGK2 Yes Yes NA
3555 L3A, E3A AGKF Yes Yes NA
3555 L3A, E3A AGKG Yes Yes NA
3555 L3A, E3A AGKH Yes Yes NA
3555 L3A, E3A AGKJ Yes Yes NA
3555 L3A, E3A AGKK Yes Yes NA
3555 L3A, E3A AGKL Yes Yes NA

CSU = Customer setup

NA = Not applicable

Alternative service

Machine type-model IBM same day On-site Repair (IOR, 24 x 7)
3555-L3A  
3555-E3A  

Annual minimum maintenance charges

For ServiceElect (ESA) Maintenance Service Charges, contact IBM Global Technology Services Sales at 888-IBM-4343 (426-4343).

ServiceElect (ESA) charges

For ServiceElect (ESA) maintenance service charges, contact IBM Global Services at 888-IBM-4343 (426-4343).

IBM Global Financing

IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or go to the IBM Global Financing website for more information.

IBM Global Financing offerings are provided through IBM Credit LLC in the United States and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.

Financing solutions from IBM Global Financing can help you stretch your budget and affordably acquire the new product. But beyond the initial acquisition, our end-to-end approach to IT management can also help keep your technologies current, reduce costs, minimize risk, and preserve your ability to make flexible equipment decisions throughout the entire technology lifecycle.



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To order, contact the IBM Digital Sales Center, your local IBM representative, or your IBM Business Partner. To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968). For more information, contact the IBM Digital Sales Center.

Phone: 800-IBM-CALL (426-2255)

Fax: 800-2IBM-FAX (242-6329)

For IBM representative: askibm@ca.ibm.com

For IBM Business Partner: pwcs@us.ibm.com

IBM Digital Sales Offices 1177 S Belt Line Rd Coppell, TX 75019-4642, US

The IBM Digital Sales Center, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.


Note: Shipments will begin after the planned availability date.
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IBM, ServicePac, System z, PartnerWorld, AIX, Global Technology Services, System Storage and OS/400 are registered trademarks of IBM Corporation in the United States, other countries, or both.

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IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at:

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For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

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