Software withdrawal and support discontinuance: Select IBM FileNet products

IBM Asia Pacific Withdrawal Announcement WP13-0012
March 12, 2013


Table of contents
Overview Overview Replacement program information Replacement program information
Withdrawn programs Withdrawn programs AP distribution AP distribution


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Overview
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Effective April 30, 2014, IBM® will withdraw support for the following programs licensed under the IBM International Program License Agreement:

Program                                                Withdrawal from
number        Program release name                     support date
 
5724-R74      IBM FileNet® Business Activity Monitor    4/30/2014
 

Effective April 30, 2017, IBM will withdraw support for the following programs licensed under the IBM International Program License Agreement:

Program                                                Withdrawal from
number        Program release name                     support date
 
5724-R75      IBM FileNet Business Process Framework   4/30/2017
 

As the leading provider of Enterprise Content Management software, IBM is committed to delivering new, innovative products to our customers. One of our goals is to emphasize the development and marketing of leading-edge software built on industry-standard technology. As a result of this commitment, IBM will withdraw FileNet Business Process Framework. IBM will continue to focus development efforts on IBM Case Manager, our strategic product for case-style solutions. The recommended path forward if you are a Business Process Framework customer who wishes to create new case-style solutions is through IBM Case Manager. The period from this announcement and ending April 30, 2017, is provided to ensure adequate time for IBM FileNet Business Process Framework customers to move to IBM Case Manager or alternative solutions.

Should you want to transition existing Business Process Framework applications, there are a number of assets available to assist.

https://www.ibm.com/developerworks/mydeveloperworks/groups/service/html/communityview?c ommunityUuid=e8206aad-10e2-4c49-b00c-fee572815374#fullpageWidgetId=Wf2c4e43b120c_4ac7_8 0ae_2695b8e6d46d&file=50fd5161-81a6-4f2c-837d-4853e8425c2c

Contact your local ECM sales team for more details.



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Withdrawn programs
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You can no longer obtain these programs directly from IBM . You can obtain these programs on an as-available basis through IBM Remarketers.

Effective on the dates listed below, the following programs and features will be withdrawn from support:

Program                                          Program  Withdrawal
number     Program name                          version  date

5724-R74   IBM FileNet Business Activity Monitor   V4.5   4/30/2014
5724-R75   IBM FileNet Business Process Framework  V4.1   4/30/2017
 


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Replacement program information
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None



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Reference information
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Technical support

Remote technical support is provided as defined by the International Passport Advantage® Agreement.

Refer to the Software Support website for product support information

http://www.ibm.com/software/support/


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AP distribution
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Country/Region             Announced
 
AP IOT
 ASEAN*                      Yes
 India/South Asia**          Yes
 Australia                   Yes
 People's Republic of China  Yes
 Hong Kong S.A.R of the PRC  Yes
 Macao S.A.R of the PRC      Yes
 Taiwan                      Yes
 Korea                       Yes
 New Zealand                 Yes
Japan IOT
 Japan                       Yes
 
  * Brunei Darussalam, Indonesia, Cambodia, Lao People's Democratic
    Republic, Malaysia, Philippines, Singapore, Thailand, and Vietnam
 ** Bangladesh, Bhutan, India, Sri Lanka, Maldives, Nepal, and
    Afghanistan
Trademarks

IBM, FileNet and Passport Advantage are registered trademarks of IBM Corporation in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Reference to other products in this announcement does not necessarily imply those products are announced, or intend to be announced, in your country. Additional terms of use are located at:

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/

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