AvePoint DocAve Backup and Restore offers a fast, flexible, and intelligent backup solution for Microsoft SharePoint

IBM Asia Pacific Software Announcement AP12-0081
July 10, 2012

Table of contents
Overview Overview Technical information Technical information
Key prerequisites Key prerequisites Ordering information Ordering information
Planned availability date Planned availability date Terms and conditions Terms and conditions
Description Description Prices Prices
Program number Program number AP distribution AP distribution
Publications Publications

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At a glance
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Highlights of AvePoint DocAve Backup and Restore:

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AvePoint DocAve Backup and Restore is designed to offer a fast, flexible, and intelligent backup solution for Microsoft SharePoint and, optionally, integrates with IBM® Tivoli® Storage Manager. It provides item-through-platform level recovery capabilities to help protect your SharePoint environment, and allows for fast granular recovery.

DocAve Backup and Restore's Business Criticality Matrix automatically classifies SharePoint content according to business importance and usage activity. This can help you to optimize storage and system resources, and execute rule-based backups based on real-time, item-level data analysis. DocAve Backup and Restore delivers backup and recovery functionality for individual content items or an entire SharePoint environment, along with its farm-level components.

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Key prerequisites
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Refer to the Technical information section.

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Planned availability date
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July 13, 2012

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AvePoint DocAve Backup and Restore optionally integrates with IBM Tivoli Storage Manager and provides backup and recovery from an individual content item to an entire Microsoft SharePoint environment and its farm-level components.

Enterprise-level SharePoint backup

DocAve Backup and Restore is designed to protect entire SharePoint environments, including web applications, databases, web front-end elements, and content residing in binary large object, basic large object (BLOB) stores outside of Microsoft SQL Server. DocAve Backup and Restore backup includes metadata, securities, version histories, and customized layouts. Granular backup scheduling, via the Business Criticality Matrix or a conventional scheduler, enables users to run backup processes according to their specific business needs or organizational timetables.

Designed to restore SharePoint data with minimal business interruption and data loss

DocAve Backup and Restore helps a user to quickly and easily recover SharePoint components, databases, indexes, and configurations. It enables granular, item-level restores from AvePoint DocAve or SQL Server backups via an intuitive, timeline-based restore controller to more easily help recover critical documents, sites, or subsites directly to the original media. Restores of missing or corrupted content can be processed in a live SharePoint environment during standard hours of operation.

Helps meet stringent Service Level Agreements (SLAs)

As SharePoint expands into a business-critical platform, organizations must meet increasingly high SLA requirements, specifically recovery time objectives (RTO) and recovery point objectives (RPO). DocAve Backup and Restore helps satisfy even the most aggressive SLAs by helping to minimize downtime, data loss, and restore time. It does this by offering technology that can deliver faster recovery, of individual items or an entire production environment, from a full database backup without the need to first stage the database.

Helps reduce human errors by simplifying full-system backup

DocAve Backup and Restore helps safeguard SharePoint components regardless of where they reside and it helps reduce complexity in disaster recovery scenarios by providing administrators with a holistic view of entire SharePoint environments, and a simple point-and-click approach to select components that need to be protected.

Streamlined deployment and simplified management

DocAve Backup and Restore helps ease the administration of SharePoint backup, recovery, and management jobs (such as scheduling, monitoring, alerts, user account management, and software management across multiple SharePoint farms) with a centralized, web-based GUI that is designed to be easy to use.

Designed to verify data availability and integrity to help comply with government regulations

DocAve Backup and Restore provides administrative interface, audit, and granular error and backup process reporting to customizable user groups to help make SharePoint operations audit compliant. Its data retention functions help organizations with various government regulations.

Key technical attributes:

Accessibility by people with disabilities

A U.S. Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at


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Program number
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number     Program name

5725-G31   AvePoint DocAve Backup and Restore 

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Offering Information
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Product information is available via the Offering Information website


Also, visit the Passport Advantage® website


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For available publications, refer to the following AvePoint websites

http://www.avepoint.com/assets/pdf/sharepoint_user_guides/Granular_Backup_and_Restore _User_Guide.pdf

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Technical information
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Specified operating environment

Hardware and software requirements

For hardware and software requirements, refer to the following AvePoint websites

http://www.avepoint.com/assets/pdf/sharepoint_user_guides/DocAve_6_Installation_Guide .pdf

The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a readme file, or other information published by IBM , such as an announcement letter. Documentation and other program content may be supplied only in the English language.

Planning information


DocAve Backup and Restore is distributed with:

This program, when downloaded from a website, contains the applicable AvePoint license agreement and will be presented for acceptance at the time of installation of the program.

Security, auditability, and control

DocAve Backup and Restore uses the security and auditability features of the operating system software. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.

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Licensing metric definitions and pricing example
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Licensing metric definition

AvePoint DocAve Backup and Restore is licensed per server. Server means each single instance of an operating system, whether physically installed on a computer or within a virtualized environment. Servers include, but are not limited to:

Refer to the AvePoint license agreement for details on the per server metric.

The following example is provided to illustrate the customer's licensing requirements.

Pricing example

Protecting SharePoint environments using DocAve Backup and Restore

The customer environment consists of the following:

The licensing requirement for this customer environment is six per server licenses for DocAve Backup and Restore.

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Ordering information
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This product is only available via Passport Advantage . It is not available as shrinkwrap.

Product group: IBM Storage Management

Product category: DocAve Backup and Restore

Product identifier description            number

AvePoint DocAve Backup and Restore        5725-G31

Current licensees

New licensees

Orders for new licenses will be accepted now.

Shipment will begin on the planned availability date.

Basic license

Orders for new licenses will be accepted now and scheduled for shipment by AvePoint (program supplier).

New software purchases will initially include twelve full months of product support. Product support is provided by the program supplier. After the first year, product support can be renewed through the program supplier. Support entitlement is as described in the AvePoint license agreement.

Ordering information for Passport Advantage

The quantity to be specified for the Passport Advantage part number in the following table is per server. To order for Passport Advantage for a one-time charge, specify the part number and desired quantity.

Description                                           Part number

AvePoint DocAve Backup and Restore
 Per server License and SW S&S 12 Months              D0NXBLL

AvePoint DocAve Backup and Restore is available in English.

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Terms and conditions
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The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Passport Advantage Agreement.

This product is only available via Passport Advantage . It is not available as shrinkwrap.


Supplier's license terms apply.

Limited warranty

Not warranted by IBM . Warranty, if any, provided by supplier.

Volume orders

Not applicable

Educational allowance

No. Special education prices are available through Passport Advantage .

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Statement of good security practices
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IT system security involves protecting systems and information through prevention, detection, and response to improper access from within and outside your enterprise. Improper access can result in information being altered, destroyed, or misappropriated, or can result in misuse of your systems to attack others. Without a comprehensive approach to security, no IT system or product should be considered completely secure and no single product or security measure can be completely effective in preventing improper access. IBM systems and products are designed to be part of a comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products, or services to be most effective. IBM does not warrant that systems and products are immune from the malicious or illegal conduct of any party.

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IBM Electronic Services
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IBM has transformed its delivery of hardware and software support services to help you achieve higher system availability. Electronic Services is a web-enabled solution that offers an exclusive, no-additional-charge enhancement to the service and support available for IBM servers. These services are designed to provide the opportunity for greater system availability with faster problem resolution and preemptive monitoring. Electronic Services comprises two separate, but complementary, elements: Electronic Services news page and Electronic Services Agent.

The Electronic Services news page is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.

The Electronic Service Agent™ is no-additional-charge software that resides on your server. It monitors events and transmits system inventory information to IBM on a periodic, client-defined timetable. The Electronic Service Agent automatically reports hardware problems to IBM . Early knowledge about potential problems enables IBM to deliver proactive service that may result in higher system availability and performance. In addition, information collected through the Service Agent is made available to IBM service support representatives when they help answer your questions or diagnose problems. Installation and use of IBM Electronic Service Agent for problem reporting enables IBM to provide better support and service for your IBM server.

To learn how Electronic Services can work for you, visit


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For all local charges, contact your IBM representative.

Passport Advantage

For Passport Advantage and charges, contact your IBM representative or your authorized IBM Business Partner. Additional information is also available at


Business Partner information

If you are an IBM Business Partner -- Distributor for Workstation Software acquiring products from IBM , you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBM ID and password are required.


Authorization to resell IBM software products is achieved at the Reseller Authorization Group level. You must be authorized in the Tivoli Storage Group to sell this product. To register an opportunity for this product in the Global Partner Portal, you may use Product Family - Software: Tivoli Storage. For information on how to become an Authorized Business Partner in IBM Software Value Plus, go to the following website


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AP distribution
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Country/Region               Announced

 ASEAN*                      Yes
 India/South Asia**          Yes
 Australia                   Yes
 People's Republic of China  Yes
 Hong Kong S.A.R of the PRC  Yes
 Macao S.A.R of the PRC      Yes
 Taiwan                      Yes
 Korea                       Yes
 New Zealand                 Yes
Japan IOT
 Japan                       Yes
 * Brunei Darussalam, Indonesia, Cambodia, Lao People's Democratic
 Republic, Malaysia, Philippines, Singapore, Thailand, and Vietnam
 **Bangladesh, Bhutan, India, Sri Lanka, Maldives, Nepal, and

Microsoft is a trademark of Microsoft Corporation in the United States, other countries, or both.

Electronic Service Agent is a trademark of IBM Corporation in the United States, other countries, or both.

IBM, Tivoli and Passport Advantage are registered trademarks of IBM Corporation in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Reference to other products in this announcement does not necessarily imply those products are announced, or intend to be announced, in your country. Additional terms of use are located at


For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page


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