Version 9.1 of IBM Rational Integrated Development Environment offerings introduces significant new capabilities

IBM Canada Ltd. Software Announcement A14-0373
April 28, 2014


Table of contents
 Overview Overview  Publications Publications
 Key prerequisites Key prerequisites  Technical information Technical information
 Planned availability date Planned availability date  Ordering information Ordering information
 Description Description  Terms and conditions Terms and conditions
 Statement of direction Statement of direction  Prices Prices
 Program number Program number   Order now Order now


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At a glance
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The version 9.1 releases of Rational® Application Developer for WebSphere® Software, Rational Developer for System z®, Rational Business Developer, and Rational Developer for the Enterprise deliver significant new capabilities. Highlights include:

Additional key product information for Version 9.1 of IBM® Rational Integrated Development Environment offerings:

  1. Changes are being made to the way that Authorized User activation kits are fulfilled for the Rational Integrated Development Environments. For details, refer to
    http://www.ibm.com/support/docview.wss?uid=swg27041656
  2. Some of these products may include as a convenience, third-party open source software components that are provided as is. Refer to the Description section for details.
  3. Refer to companion Software Announcement A14-0361, dated April 28, 2014, for information about version 9.1 of the other offerings in the Rational IDE portfolio, including Rational Developer for i, and Rational Developer for AIX® and Linux™. Those offerings are included as part of the Rational Developer for the Enterprise offering, which is a multiproduct bundle.

For ordering, contact your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL.



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Overview
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The IBM Rational Integrated Development Environment (IDE) offerings are designed to optimize the activities of software design, creation, evolution, initial quality assurance, and maintenance in the context of a DevOps practice. Their purpose is to help you realize the objectives of DevOps, including:

The IDEs provide these high-level capabilities:

This announcement covers the following IDE offerings:



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Key prerequisites
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For details, refer to the Hardware requirements and the Software requirements sections.



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Planned availability date
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Refer to the Availability of national languages section for national language availability.



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Description
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Additional key product information for Version 9.1 of IBM Rational Integrated Development Environment offerings:

  1. Changes are being made to the way that Authorized User activation kits are fulfilled for the Rational Integrated Development Environments. For details, refer to
    http://www.ibm.com/support/docview.wss?uid=swg27041656
  2. Some of these products may include, as part of their Bills of Materials (installable images), third-party open source software components that owners of the products commonly use in combination with the products. This is done purely as a convenience to the customer. These components are provided as is and IBM does not assume any responsibility for technical support of these components. Technical support of these components is the responsibility of the open source software communities that produce them. Customers are responsible to seek technical support directly from those communities. Also, such third-party components might not conform to IBM's own internal standards for software accessibility and internationalization (for example, such components might be English-only). To the extent that IBM provides internally produced software that implements specific points of integration with such third-party components, or software that provides support for installing such third-party components, IBM does assume responsibility for technical support of the integration and/or installation software. At this time, in the products that are the subject of this announcement, these third-party components are included as is in the products' Bills of Materials:

Rational Application Developer for WebSphere Software

Rational Application Developer for WebSphere Software core capabilities

Rational Application Developer is an award-winning development environment that can be used to target a variety of application servers, databases, and other middleware, but is optimised for WebSphere Application Server and Liberty Profile (a simplified lightweight runtime for web and OSGi applications), WebSphere Portal Server, and IBM PureApplication® System. It provides an environment for development of Java™ EE, SOA, OSGi, Cloud, Web 2.0, Mobile Web, Hybrid Mobile, Portal, SCA, SIP, and Modern batch applications. In addition to code creation tools it supports unit testing using embedded test servers, and it provides problem determination and code analysis tools for assuring delivery of high-quality applications.

Among the key capabilities provided by V9.0 of Rational Application Developer for WebSphere Software that continue to be provided in V9.1:

Rational Application Developer for WebSphere Software new capabilities in V9.1

Rational Application Developer for WebSphere Software deprecations

These capabilities are declared to be deprecated and they might be removed from the product in some future release. Clients who believe they would be adversely impacted by future removal of these capabilities should inform Rational Client Support, so that their feedback can be considered in future product planning.

Rational Application Developer for WebSphere Software removals

These capabilities were previously declared to be deprecated and as of V9.1 they have been removed from the product.

Rational Developer for System z

Rational Developer for System z provides the core capabilities for creating and maintaining z/OS® applications. It runs on developers' desktops and is integrated with the optimizing IBM compilers as well as with server-side explorer and debugger services that run on z/OS. It can also support many development activities while not connected to a System z environment. It uses industry standards to simplify the development and maintenance of:

Rational Developer for System z integrates with existing System z development processes and tools including those for problem determination, project management, testing solutions, and System z configuration management systems.

As part of the IBM Integrated System z Development and Test (ISDz) solution Rational Developer for z can be combined with the Rational Development and Test Environment for System z (which is based on the IBM System z Personal Development Tool). The Development and Test environment is designed to enable a virtual System z architecture environment that allows mainframe operating systems, middleware, and software to run unaltered on x86 platforms. No System z mainframe hardware is needed.

Among the key capabilities provided by V9.0 of Rational Developer for System z that continue to be provided in V9.1:

Application structural analysis and other comprehension tools

Tools for assuring initial code quality and managing quality risk:

Code creation and editing capabilities:

Team collaboration and repository support:

Tools for accessing and interacting with a number of the industry's leading source code management and collaborative lifecycle management tools.

Optimized tooling support for CICS :

Note: With the inclusion of an integrated copy of the CICS Explorer®, IBM has deprecated the Application Deployment Manager (ADM) capabilities in the Rational Developer for System z Integrated Development Environment products as of V8.5. The CICS Explorer allows you to query, define, and install needed CICS resources, Services, and SCA bundles. The combination of CICS Explorer and IBM Rational Developer for System z simplifies the CICS development process by removing or automating several manual steps in the service deployment and testing cycle. The deprecated ADM capabilities continue to be supported for defect fixes and support questions, but no new enhancements, feature updates, or additional platform support are planned. The ADM capabilities will be removed from the Rational Developer for System z products at a later date.

IMS tools: for developers working with IMS Transaction Manager and Database (DB)

DB2 tools: Tools specifically for developers working with DB2 databases, stored procedures, and applications

Extensibility features: Adapt and extend the development environment with custom designed tools to match your own architectures, standards, and practices.

Other capabilities:

Rational Developer for System z new capabilities in version 9.1

Rational Developer for System z deprecations

These capabilities are declared to be deprecated and they might be removed from the product in some future release. Clients who believe they would be adversely impacted by future removal of these capabilities should inform Rational Client Support, so that their feedback can be considered in future product planning.

Rational Developer for System z removals

These capabilities were previously declared to be deprecated and as of V9.1 they have been removed from the product.

Rational Business Developer

Rational Business Developer is an integrated development environment for EGL, a programming technology designed to simplify multiplatform application development. With EGL, developers can focus more on implementing the needs of the business and less on the intricacies of underlying frameworks and middleware. EGL provides a common programming language and model across all parts of an application, complements popular languages like Java, JavaScript and COBOL, and deploys to popular platforms such as WebSphere Application Server, IBM Power Systems™, and CICS. EGL aids productivity by allowing the programmer to use a single, consistent programming language to build end-to-end applications including mobile and Web 2.0 based user interfaces, distributed or mainframe based business and database logic, and web services as well as traditional 3270/5250 and batch applications.

Rational Business Developer new capabilities in version 9.1

Rational Business Developer deprecations

These capabilities are declared to be deprecated and they might be removed from the product in some future release. Clients who believe they would be adversely impacted by future removal of these capabilities should inform Rational Client Support, so that their feedback can be considered in future product planning.

Rational Business Developer removals

These capabilities were previously declared to be deprecated and as of V9.1 they have been removed from the product. Removed in this release means that new development using these features will not be possible. However, existing EGL source code using these features will be marked as deprecated, but generation and deployment is still allowed.

Rational Developer for the Enterprise

Rational Developer for the Enterprise is a "soft bundle" offering comprised of the following offerings which can also be purchased independently:

As such, all of the continued and new capabilities, deprecations, and removals associated with the individual products, as described within this announcement and within the companion Software Announcement A14-0361, dated April 28, 2014, for Rational Developer for i and Rational Developer for AIX and Linux, apply fully to Rational Developer for the Enterprise.

Translation information for IBM software can be found at

http://publib.boulder.ibm.com/infocenter/prodguid/v1r0/clarity/index.jsp


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Statement of direction
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Joint Statement of Direction for Rational Tools and Compilers to support new Linux on Power® distributions:

IBM intends to make XL C/C++ and XL Fortran compilers available to complement new Linux only based Power Systems built with POWER8™ technology that support the latest Linux distributions such as Ubuntu Server.

IBM also intends to update its integrated development environments (IDEs) to support new Linux distributions and the planned XL C/C++ compiler for the Linux only based Power Systems. Specifics:

IBM intends to update the server components of IBM Rational Developer for AIX and Linux to support new Linux on Power distributions. (The key server components are the debugger agent and the Remote Systems Explorer agent).

IBM intends to update the Rational Agent Controller component, which enables the IDEs to connect to and instrument remote WebSphere Application Server instances, to support WebSphere Application Server running on new Linux on Power distributions. The Remote Agent Controller is packaged as part of these IDEs, all of which support Java/Java EE and Web development for workloads that might be deployed to WebSphere Application Server on Linux on Power Systems :

IBM intends to update certain capabilities of the IDEs that are designed to be run either in interactive mode by a developer, or in command line (aka "headless") mode as part of automated build and test processes, to support new Linux on Power distributions. Such capabilities may include, but are not guaranteed to include:

The general intent is that when used in combination with planned XL C/C++ compiler for the Linux only based Power Systems, the Rational IDEs will serve as key elements of a comprehensive application development, porting, and optimization solution that is optimised for Linux on Power Systems.

For complete information about the Integrated Development Environments including capabilities, value proposition, system requirements, pricing, and access to trial versions, visit

http://www-03.ibm.com/software/products/en/developer

Navigate from there to detailed information about the IDEs that interest you.

IBM's statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at IBM's sole discretion. Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. Information about potential future products may not be incorporated into any contract. The development, release, and timing of any future features or functionality described for our products remains at our sole discretion.



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Availability of national languages
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Product description            Language        GA date
 
IBM RDE V9.1.0                 Multilingual    June 6, 2014
                                (French,
                                Korean,
                                Chinese -
                                Simplified,
                                Spanish,
                                Portuguese-Brazilian,
                                German,
                                Japanese,
                                Chinese -
                                Traditional,
                                English,
                                Italian)
RDz V9.1.0                     Multilingual    June 6, 2014
                                (French,
                                Korean,
                                Chinese -
                                Simplified,
                                Spanish,
                                Portuguese-Brazilian,
                                German,
                                Japanese,
                                Chinese -
                                Traditional,
                                English,
                                Italian)
Ratl Application Developer     Multilingual    June 6, 2014
 V9.1.0                         (French,
                                Russian,
                                Arabic,
                                Korean,
                                Chinese -
                                Simplified,
                                Spanish,
                                Portuguese-Brazilian,
                                German,
                                Japanese,
                                Chinese -
                                Traditional,
                                Hungarian,
                                English,
                                Czech,
                                Italian,
                                Polish)
Ratl Business Developer        Multilingual    June 6, 2014
 V9.1.0                         (French,
                                Russian,
                                Arabic,
                                Korean,
                                Chinese -
                                Simplified,
                                Spanish,
                                Portuguese-Brazilian,
                                German,
                                Japanese,
                                Chinese -
                                Traditional,
                                Hungarian,
                                English,
                                Czech,
                                Italian,
                                Polish)


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Program number
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Program    VRM                          Program name
number
 
5724-J19   9.1.0                        IBM Rational Application
                                         Developer for WebSphere
                                         Software
5724-S50   9.1.0                        IBM Rational Business
                                         Developer
5724-T07   9.1.0                        IBM Rational Developer for
                                         System z
5725-K78   9.1.0                        IBM Rational Developer for
                                         the Enterprise



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Education support
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The following educational offerings are available as listed below:

Course code            Course title           Course type
 
SW913                  Advanced Web-to-Host   Classroom
                        Application
                        Integration using IBM
                        WebSphere HATS
SW337                  CICS AD support for    Classroom
                        SOAP and XML
CI172                  CICS Application       Classroom
                        Programming I
CI181                  CICS Application       Classroom
                        Programming II
CI19                   CICS Application       Classroom
                        Programming with Java
SW336                  CICS Web Enablement    Classroom
XC242                  COBOL Programming      Classroom
                        Workshop
RN110                  COBOL with IBM         Classroom
                        Rational Developer
                        for System z V8.0.3
CI71                   Connecting CICS to     Classroom
                        WebSphere Application
                        server via CICS
                        Transaction Gateway
SW737                  Connecting the         Self-study
                        Enterprise
SW758                  EGL Generation of      Self-study
                        COBOL using WebSphere
                        Developer for System
                        z
SW757                  EGL and JSF            Self-study
                        Development using
                        WebSphere Developer
                        for System z
SW509                  EGL for z/OS           Classroom
                        Environments using
                        WebSphere Developer
                        for System z
SW728                  Enterprise             Self-study
                        Development with IBM
                        WebSphere Developer
                        for System z
SW745                  Fault Analyzer         Self-study
SW744                  File Manager           Self-study
SW912                  IBM WebSphere Host     Classroom
                        Access Transformation
                        Services Introduction
SW501                  Intro to Web Services  Classroom
                        Development with IBM
                        Rational Application
                        Developer
JA321                  Introduction to        Classroom
                        Developing OO
                        Applications with
                        Java for Procedural
                        Developers
SW700                  Introduction to EDI    Self-study
                        Concepts and
                        Standards
SW244                  Introduction to Java   Classroom
                        using IBM Rational
                        Application Developer
WF311                  Servlet and JSP        Classroom
                        Development with IBM
                        Rational Application
                        Developer
SW502                  Web Services           Classroom
                        Development with IBM
                        Rational Application
                        Developer

IBM training provides education to support many IBM offerings. Descriptions of courses for IT professionals and managers are on the IBM training website

http://www.ibm.com/services/learning/

Call IBM training at 800-IBM-TEACH (426-8322) for catalogues, schedules, and enrollments.



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Offering Information
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Product information is available via the Offering Information website

http://www.ibm.com/common/ssi

Also, visit the Passport Advantage® website

http://www.ibm.com/software/passportadvantage


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Publications
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No publications are shipped with these products.

The IBM Publications Center

http://www.ibm.com/shop/publications/order

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalogue of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the US) or customer number for 20 countries. A large number of publications are available on-line in various file formats, and they can all be downloaded by all countries.



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Technical information
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Specified operating environment

Hardware requirements

Disk Space: Minimum: 2 GB - 5 GB depending upon RAD/WAS configuration; Recommended: 2 GB - 5 GB depending upon RAD-WAS configuration.

Notes:

Display: 1024 x 768 minimum, 1280 x 1024 recommended.

Memory: Minimum: 3 GB RAM; Recommended: 4 GB RAM. High End Configuration (Large Workspace/Multiple WAS): 6 GB RAM

Processor: Minimum: 32-bit (x86) core2 duo (or equivalent); Recommended: 64-bit (x64) core2 quad (or equivalent). High End Configuration (Large Workspace-Multiple WAS): 64-bit (x64) processor, i5 (or equivalent), or better .

Software requirements

The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a README file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language.

Planning information

Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express®. Product upgrades and technical support are provided by the Software Subscription and Support (also referred to as Software Maintenance) offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software, and technical support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with each program license acquired. The initial period of Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available.

Security, auditability, and control

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.



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Ordering information
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This product is only available via Passport Advantage. It is not available as shrinkwrap.

These products may only be sold directly by IBM or by authorized IBM Business Partners for Software Value Plus.

For more information about IBM Software Value Plus, visit

http://www.ibm.com/partnerworld/page/svp_authorized_portfolio

To locate IBM Business Partners for Software Value Plus in your geography for a specific Software Value Plus portfolio, visit

http://www.ibm.com/partnerworld/wps/bplocator/

Product information

Licensed function title             Product group   Product
                                                    category
 
IBM Rational Application Developer  Design and      Design and
 for WebSphere Software              Construction    Construction
IBM Rational Business Developer     Design and      Design and
                                     Construction    Construction
IBM Rational Developer for System   Rational Other  Rational for
 z                                                   System z Tools
IBM Rational Developer for the      Rational for    Rational for
 Enterprise                          System z Tools  System z Tools

Orders may be placed by calling ibm.com®, Americas at 1-800-IBM-CALL (426-2255).

Program name                          PID        Charge unit
                                      number     description
 
IBM Rational Application Developer    5724-J19   Per Authorized
 for WebSphere Software                           User
IBM Rational Application Developer    5724-J19   Per Authorized
 for WebSphere Software                           User for System
                                                  z
IBM Rational Application Developer    5724-J19   Per Floating
 for WebSphere Software                           User Single
                                                  Install
IBM Rational Application Developer    5724-J19   Per Floating
 for WebSphere Software                           User Single
                                                  Install for
                                                  System z
IBM Rational Business Developer       5724-S50   Per Floating
                                                  User for System
                                                  z
IBM Rational Business Developer       5724-S50   Per Floating
                                                  User
IBM Rational Business Developer       5724-S50   Per Authorized
                                                  User
IBM Rational Business Developer       5724-S50   Per Authorized
                                                  User for System
                                                  z
IBM Rational Developer for System z   5724-T07   Per Floating
                                                  User Single
                                                  Install
IBM Rational Developer for System z   5724-T07   Per Authorized
                                                  User
IBM Rational Developer for the        5725-K78   Per Authorized
 Enterprise                                       User
IBM Rational Developer for the        5725-K78   Per Authorized
 Enterprise                                       User for System
                                                  z
IBM Rational Developer for the        5725-K78   Per Floating
 Enterprise                                       User Single
                                                  Install
IBM Rational Developer for the        5725-K78   Per Floating
 Enterprise                                       User Single
                                                  Install for
                                                  System z

Charge metrics definitions

Authorized user

Authorized user is a unit of measure by which the program can be licensed. An authorized user is a unique person who is given access to the program. The program may be installed on any number of computers or servers and each authorized user may have simultaneous access to any number of instances of the program at one time. Licensee must obtain separate, dedicated entitlements for each authorized user accessing the program in any manner directly or indirectly (for example, via a multiplexing program, device, or application server) through any means. An entitlement for an authorized user is unique to that authorized user an may not be shared, nor may it be reassigned other than for the permanent transfer of the authorized user entitlement to another person.

Note: Some programs may be licensed where devices are considered users. In that case, the following applies. Any computing device that requests the execution of or receives for execution a set of commands, procedures, or applications from the program or that is otherwise managed by the program is considered a separate user of the program and requires an entitlement as if that device were a person.

Floating user single session

Floating user single session is a unit of measure by which the program can be licensed. A floating user is a person who is accessing the program at any particular point in time. If the person is simultaneously accessing the program multiple times, either on the same or on multiple computers, each separate simultaneous access counts as a separate floating user. The program may be installed on any number of computers or servers, but Licensee must obtain entitlements for the maximum number of simultaneous floating users of the program. Licensee must obtain an entitlement for each simultaneous floating user accessing the program in any manner directly or indirectly (for example, via a multiplexing program, device, or application server) through any means.

Note: Some programs may be licensed where devices are considered users. In that case the following applies: Any computing device that requests the execution of or receives for execution a set of commands, procedures, or applications from the program or that is otherwise managed by the program is considered a separate user of the program and requires an entitlement as if that device were a person.

Floating user

Floating user is a unit of measure by which the program can be licensed. A floating user is a person who is accessing the program at any particular point in time. An install is an installed copy of the program on a physical or virtual disk made available to be executed on a computer. The program may be installed on any number of computers or servers, but if the floating user simultaneously accesses more than one install of the program, the floating user requires a separate entitlement for each such install. Licensee must obtain separate entitlements for each floating user simultaneously accessing the program on each install in any manner directly or indirectly (for example, via a multiplexing program, device, or application server) through any means.

Note: Some programs may be licensed where devices are considered users. In that case the following applies: Any computing device that requests the execution of or receives for execution a set of commands, procedures, or applications from the program or that is otherwise managed by the program is considered a separate user of the program and requires an entitlement as if that device were a person.

Passport Advantage program licenses

IBM Rational Business Developer

Part description                                         Part
                                                         number
 
IBM Rational Business Developer
Ratl Business Developer Per Authorized User Annual SW    E03SULL
 S&S Rnwl
Ratl Business Developer Per Authorized User Initl FT     D610CLL
 Lic+S&S 12 Mo
Ratl Business Developer Per Authorized User Lic + SW     D6105LL
 S&S 12 Mo
Ratl Business Developer Per Authorized User SW S&S       D6106LL
 Reinstate 12 Mo
Ratl Business Developer Per Authorized User Subsq FT     E03SYLL
 Lic+S&S 12 Mo
Ratl Business Developer Per Floating User Annual SW S&S  E03STLL
 Rnwl
Ratl Business Developer Per Floating User Initl FT       D0BJ6LL
 Lic+S&S 12 Mo
Ratl Business Developer Per Floating User Lic + SW S&S   D6103LL
 12 Mo
Ratl Business Developer Per Floating User SW S&S         D6104LL
 Reinstate 12 Mo
Ratl Business Developer Per Floating User Subsq FT       E0823LL
 Lic+S&S 12 Mo

IBM Rational Business Developer Extension for VSE

Part description                                         Part
                                                         number
 
IBM Rational Business Developer Extension for VSE
Ratl Business Developer Ext for VSE Auth User Annual SW  E0669LL
 S&S Rnwl
Ratl Business Developer Ext for VSE Auth User Lic + SW   D07A4LL
 S&S 12 Mo
Ratl Business Developer Ext for VSE Auth User SW S&S     D07A5LL
 Reinstate 12 Mo
Ratl Business Developer Ext for VSE Floating User        E0667LL
 Annual SW S&S Rnwl
Ratl Business Developer Ext for VSE Floating User Lic +  D07A0LL
 SW S&S 12 Mo
Ratl Business Developer Ext for VSE Floating User SW     D07A1LL
 S&S Reinstate 12 Mo

IBM Rational Developer for System z

Part description                                         Part
                                                         number
 
IBM Rational Developer for System z
RDz Per Authorized User for System z Annual SW S&S Rnwl  E0DWPLL
RDz Per Authorized User for System z Initl FT Lic+S&S    D0PZJLL
 12 Mo
RDz Per Authorized User for System z Lic + SW S&S 12 Mo  D0PZBLL
RDz Per Authorized User for System z SW S&S Reinstate    D0PZCLL
 12 Mo
RDz Per Authorized User for System z Subsq FT Lic+S&S    E0DWRLL
 12 Mo
RDz Per Floating User Single Inst for System z Annual    E0DWQLL
 SW S&S Rnwl
RDz Per Floating User Single Inst for System z Initl FT  D0PZKLL
 Lic+S&S 12 Mo
RDz Per Floating User Single Inst for System z Lic + SW  D0PZELL
 S&S 12 Mo
RDz Per Floating User Single Inst for System z SW S&S    D0PZFLL
 Reinstate 12 Mo
RDz Per Floating User Single Inst for System z Subsq FT  E0DWSLL
 Lic+S&S 12 Mo

IBM Rational Developer for the Enterprise

Part description                                         Part
                                                         number
 
IBM Rational Developer for the Enterprise
IBM RDE Per Authorized User Annual SW S&S Rnwl           E0HNLLL
IBM RDE Per Authorized User Lic + SW S&S 12 Mo           D0ZQ9LL
IBM RDE Per Authorized User SW S&S Reinstate 12 Mo       D0ZQDLL
IBM RDE Per Floating User Single Inst Annual SW S&S      E0HNNLL
 Rnwl
IBM RDE Per Floating User Single Inst Initl FT Lic+S&S   D0ZRILL
 12 Mo
IBM RDE Per Floating User Single Inst Lic + SW S&S 12    D0ZQBLL
 Mo
IBM RDE Per Floating User Single Inst SW S&S Reinstate   D0ZQFLL
 12 Mo
IBM RDE Per Floating User Single Inst Subsq FT Lic+S&S   E0HNQLL
 12 Mo

IBM Rational Application Developer for WebSphere Software

Part description                                         Part
                                                         number
 
IBM Rational Application Developer for WebSphere
 Software
Ratl Application Dev for WebSphere SW Auth User Annual   E01MJLL
 SW S&S Rnwl
Ratl Application Dev for WebSphere SW Auth User Initl    D54SDLL
 FT Lic + SW S&S 12 Mo
Ratl Application Dev for WebSphere SW Auth User Lic +    D54N4LL
 SW S&S 12 Mo
Ratl Application Dev for WebSphere SW Auth User Subsq    D54SELL
 FT Lic + SW S&S 12 Mo
Ratl Application Dev for WebSphere SW AuthUsr SW S&S     D54N5LL
 Reinstate 12 Mo
Ratl Application Dev for WebSphere SW FU SnglInst SW     D54NCLL
 S&S Reinstate 12 Mo
Ratl Application Dev for WebSphere SW FltUser SnglInst   E01MKLL
 Annual SW S&S Rnwl
Ratl Application Dev for WebSphere SW FltUser SnglInst   D54NBLL
 Lic + SW S&S 12 Mo

Passport Advantage trade-up licenses

IBM Rational Business Developer

Precursor product           Trade-up product            Trade-up
                                                        part
                                                        number
 
IBM Rational Business
 Developer
VaGen or Informix 4GL       Ratl Bus Dev AthUsr from    D6114LL
                             VAGen or Informix 4GL
                             Trdup Lic + SW S&S 12 Mo
Ratl Business Developer     Ratl Bus Dev FltUsr fr      D6115LL
 Authorized User(s)          Ratl Bus Dev Ext AthUsr
                             Trdup Lic + SW S&S 12 Mo

IBM Rational Developer for System z

Precursor product           Trade-up product            Trade-up
                                                        part
                                                        number
 
IBM Rational Developer for
 System z
IBM Rational Developer for  RDi RPG COBOL +MT JE FUSI   D11PRLL
 i RPG & COBOL Tools         TUF RPG COBOL Tools FUSI
                             Trdup Lic + SW S&S 12 Mo
Competitive User            RDz Per AU for System z     D0PZDLL
                             tradeup from Competitor
                             Trade Up Lic + SW S&S 12
                             Mo
IBM Rational Developer for  RDz Per FUSI for System z   D0PZGLL
 System z                    trade up from RDz AU Trade
                             Up Lic + SW S&S 12 Mo

IBM Rational Developer for the Enterprise

Precursor product           Trade-up product            Trade-up
                                                        part
                                                        number
 
IBM Rational Developer for
 the Enterprise
IBM Rational Developer for  IBM RDE Per Authorized      D0ZQKLL
 AIX and Linux AIX COBOL     User Trade Up Lic + SW S&S
 Edition Authorized User     12 Mo
IBM Rational Developer for  IBM RDE Per Authorized      D0ZQMLL
 System z Authorized User    User Trade Up Lic + SW S&S
                             12 Mo
Competitor                  IBM RDE Per Authorized      D0ZRELL
                             User Trade Up Lic + SW S&S
                             12 Mo
IBM Rational Application    IBM RDE Per Authorized      D0ZQHLL
 Developer for WebSphere     User Trade Up Lic + SW S&S
 Software Authorized User    12 Mo
IBM Rational Business       IBM RDE Per Authorized      D0ZQILL
 Developer Authorized User   User Trade Up Lic + SW S&S
                             12 Mo
IBM Rational Developer for  IBM RDE Per Authorized      D0ZQJLL
 AIX and Linux C/C++Edition  User Trade Up Lic + SW S&S
 Authorized User             12 Mo
IBM Rational Developer for  IBM RDE Per Floating User   D0ZR2LL
 System z Floating User      Single Inst Trade Up Lic +
 Single Install              SW S&S 12 Mo
IBM Rational Developer for  IBM RDE Per Floating User   D0ZR3LL
 the Enterprise Authorized   Single Inst Trade Up Lic +
 User                        SW S&S 12 Mo
Competitor                  IBM RDE Per Floating User   D0ZRGLL
                             Single Inst Trade Up Lic +
                             SW S&S 12 Mo
IBM Rational Developer for  IBM RDE Per Floating User   D0ZR0LL
 AIX and Linux AIX COBOL     Single Inst Trade Up Lic +
 Edition FU                  SW S&S 12 Mo
IBM Rational Application    IBM RDE Per Floating User   D0ZQXLL
 Developer for WebSphere     Single Inst Trade Up Lic +
 Software FU                 SW S&S 12 Mo
IBM Rational Business       IBM RDE Per Floating User   D0ZQYLL
 Developer FU                Single Inst Trade Up Lic +
                             SW S&S 12 Mo
IBM Rational Developer for  IBM RDE Per Floating User   D0ZQZLL
 AIX and Linux C/C++Edition  Single Inst Trade Up Lic +
 FU                          SW S&S 12 Mo

Rational Application Developer

Precursor product           Trade-up product            Trade-up
                                                        part
                                                        number
 
IBM Rational Application
 Developer for WebSphere
 Software
Competitive Products A      RAD Auth Usr from           D54N8LL
                             Competitive (List 1) Trdup
                             Lic + SW S&S 12 Mo
Competitive Products B      RAD Auth Usr from           D54N9LL
                             Competitive (List 2) Trdup
                             Lic + SW S&S 12 Mo
IBM Rational Application    RAD Auth Usr from Rose Dev  D54N6LL
 Developer Standard Edition  for Java Auth Usr Trdup
 for WebSphere               Lic + SW S&S 12 Mo
Rational Rose Developer     RAD Auth Usr from WSSD Usr  D54N7LL
 for Java                    or RWD Auth Usr Trdup Lic
                             + SW S&S 12 Mo
Competitive Products A      RAD FloatUser Single        D54NELL
                             Install from RWD Flt Usr
                             Trdup Lic + SW S&S 12 Mo
IBM Rational Application    RAD FltUsr SingleInstall    D54NZLL
 Developer Standard Edition  from Competitive Products
 for WebSphere               Trdup Lic + SW S&S 12 Mo
Rational Rose Developer     RAD FltUsr SnglInst from    D54NFLL
 for Java                    WSAD User or RAD Ath User
                             Trdup Lic + SW S&S 12 Mo
RWD Floating User           RAD FltUsr SnlInst from     D54NDLL
                             Rose Dev for Java Flt Usr
                             Trdup Lic + SW S&S 12 Mo
WSSD Usr or RWD Auth Usr    Ratl App Dev for WebSphere  D0DZPLL
                             AuthUser from RAD SE AU
                             Trdup Lic + SW S&S 12 Mo
WSAD User or RAD            Ratl App Dev for WebSphere  D0DZNLL
 Authorized User             FU SnglInst from RAD SE
                             Trdup Lic + SW S&S 12 Mo

Passport Advantage supply

Program name/description                                 Part
                                                         number
 
IBM RDE V9.1.0
IBM RATIONAL DEVELOPER FOR THE ENTERPRISE V9.1 MEDIA     BT0LDML
 PACK MP ML
RDz V9.1.0
IBM RATIONAL DEVELOPER FOR SYSTEM Z V9.1 MEDIA PACK MP   BT0LCML
 ML
Ratl Application Developer V9.1.0
IBM Rational Application Developer for WS Software V9.1  BT0L8ML
 MP ML Media Pack
Ratl Business Developer V9.1.0
IBM RATIONAL BUSINESS DEVELOPER V9.1 MEDIA PACK MP ML    BT0LBML

Passport Advantage customer: Media pack entitlement details

Customers with active maintenance or subscription for the products listed are entitled to receive the corresponding media pack.

Ratl Business Developer V9.1.0

Entitled maintenance        Media packs description     Part
offerings description                                   number
 
IBM Rational Business       IBM RATIONAL BUSINESS       BT0LBML
 Developer Authorized User   DEVELOPER V9.1 MEDIA PACK
                             MP ML
IBM Rational Business       IBM RATIONAL BUSINESS       BT0LBML
 Developer Floating User     DEVELOPER V9.1 MEDIA PACK
                             MP ML
IBM Rational Business       IBM RATIONAL BUSINESS       BT0LBML
 Developer for System z per  DEVELOPER V9.1 MEDIA PACK
 Authorized User             MP ML
IBM Rational Business       IBM RATIONAL BUSINESS       BT0LBML
 Developer for System z per  DEVELOPER V9.1 MEDIA PACK
 Floating User               MP ML

Ratl Application Developer V9.1.0

Entitled maintenance        Media packs description     Part
offerings description                                   number
 
IBM Rational Application    IBM Rational Application    BT0L8ML
 Developer for WebSphere     Developer for WS Software
 Software Authorized User    V9.1 MP ML Media Pack
IBM Rational Application    IBM Rational Application    BT0L8ML
 Developer for WebSphere     Developer for WS Software
 Software Authorized User    V9.1 MP ML Media Pack
 for System z
IBM Rational Application    IBM Rational Application    BT0L8ML
 Developer for WebSphere     Developer for WS Software
 Software Floating User      V9.1 MP ML Media Pack
 Single Install
IBM Rational Application    IBM Rational Application    BT0L8ML
 Developer for WebSphere     Developer for WS Software
 Software Floating User      V9.1 MP ML Media Pack
 Single Install for System
 z

IBM RDE V9.1.0

Entitled maintenance        Media packs description     Part
offerings description                                   number
 
IBM Rational Developer for  IBM RATIONAL DEVELOPER FOR  BT0LDML
 the Enterprise per          THE ENTERPRISE V9.1 MEDIA
 Authorized User             PACK MP ML
IBM Rational Developer for  IBM RATIONAL DEVELOPER FOR  BT0LDML
 the Enterprise per          THE ENTERPRISE V9.1 MEDIA
 Authorized User for System  PACK MP ML
 z
IBM Rational Developer for  IBM RATIONAL DEVELOPER FOR  BT0LDML
 the Enterprise per          THE ENTERPRISE V9.1 MEDIA
 Floating User Single        PACK MP ML
 Install
IBM Rational Developer for  IBM RATIONAL DEVELOPER FOR  BT0LDML
 the Enterprise per          THE ENTERPRISE V9.1 MEDIA
 Floating User Single        PACK MP ML
 Install for System z

RDz V9.1.0

Entitled maintenance        Media packs description     Part
offerings description                                   number
 
IBM Rational Developer for  IBM RATIONAL DEVELOPER FOR  BT0LCML
 System z per Authorized     SYSTEM Z V9.1 MEDIA PACK
 User for System z           MP ML
IBM Rational Developer for  IBM RATIONAL DEVELOPER FOR  BT0LCML
 System z per Floating User  SYSTEM Z V9.1 MEDIA PACK
 Single Install for System   MP ML
 z

Cross-platform products

Cross-platform products for use on System z

Order the part numbers that follow when the product is used for either the development of code that will be deployed on System z servers or when the product will be communicating or transferring data between a distributed server and a System z server. Otherwise, order from the other set of part numbers in this announcement. This set of part numbers provides the identical supply and authorization as the other set in this announcement.

IBM Rational Business Developer

Part description                                         Part
                                                         number
 
IBM Rational Business Developer
Ratl Business Developer Per Auth.User for System z       E03SWLL
 Annual SW S&S Rnwl
Ratl Business Developer Per Auth.User for System z       D0BJ8LL
 Initl FT Lic+S&S 12 Mo
Ratl Business Developer Per Auth.User for System z Lic   D6109LL
 + SW S&S 12 Mo
Ratl Business Developer Per Auth.User for System z SW    D610ALL
 S&S Reinstate 12 Mo
Ratl Business Developer Per Auth.User for System z       E0825LL
 Subsq FT Lic+S&S 12 Mo
Ratl Business Developer Per Float.User for System z      E03SVLL
 Annual SW S&S Rnwl
Ratl Business Developer Per Float.User for System z      D0BJ7LL
 Initl FT Lic+S&S 12 Mo
Ratl Business Developer Per Float.User for System z Lic  D6107LL
 + SW S&S 12 Mo
Ratl Business Developer Per Float.User for System z SW   D6108LL
 S&S Reinstate 12 Mo
Ratl Business Developer Per Float.User for System z      E0824LL
 Subsq FT Lic+S&S 12 Mo

IBM Rational Business Developer Extension for VSE

Part description                                         Part
                                                         number
 
IBM Rational Business Developer Extension for VSE
Ratl Business Developer Ext for VSE Auth User Sys z SW   D07A3LL
 S&S Reinstate 12 Mo
Ratl Business Developer Ext for VSE Auth User System z   E0668LL
 S&S Reinstate 12 Mo
Ratl Business Developer Ext for VSE Auth User System z   D07A2LL
 Lic + SW S&S 12 Mo
Ratl Business Developer Ext for VSE Float User Sys z SW  D079RLL
 S&S Reinstate 12 Mo
Ratl Business Developer Ext for VSE Floating User Sys z  D079QLL
 Lic + SW S&S 12 Mo
Ratl Business Developer Ext for VSE Floating User Sys z  E0662LL
 Annual SW S&S Rnwl

IBM Rational Application Developer for WebSphere Software

Part description                                         Part
                                                         number
 
IBM Rational Application Developer for WebSphere
 Software
Ratl Application Dev for WebSphere SW AU for zSer        E035NLL
 Annual SW S&S Rnwl
Ratl Application Dev for WebSphere SW AU for zSer Lic +  D59WCLL
 SW S&S 12 Mo
Ratl Application Dev for WebSphere SW AU for zSer SW     D59WDLL
 S&S Reinstate 12 Mo
Ratl Application Dev for WebSphere SW FU SI Sysz SW S&S  D59WBLL
 Reinstate 12 Mo
Ratl Application Dev for WebSphere SW FU SnglInst Sysz   E035MLL
 Annual SW S&S Rnwl
Ratl Application Dev for WebSphere SW FU SnglInst Sysz   D59WALL
 Lic + SW S&S 12 Mo

Cross-platform product for use on System z IFL engines and/or zEnterprise® BladeCenter® Extension

Order the part numbers that follow when the product is intended to run on the zEnterprise BladeCenter Extension and/or Linux operating system on System z IFL engines. If the product is not intended to run in these environments, order from the other set of part numbers in this announcement. This set of part numbers provides the identical supply and authorization as the other set in this announcement.

Trade-up licenses for Cross platform products

IBM Rational Developer for the Enterprise

Precursor product           Trade-up product            Part
                                                        number
 
IBM Rational Developer for
 the Enterprise
IBM Rational Developer for  IBM RDE Per Auth.User for   D0ZQVLL
 System z Authorized User    System z Trade Up Lic + SW
                             S&S 12 Mo
IBM Rational Developer for  IBM RDE Per Auth.User for   D0ZQTLL
 AIX and Linux AIX COBOL     System z Trade Up Lic + SW
 Edition Authorized User     S&S 12 Mo
Competitor                  IBM RDE Per Auth.User for   D0ZRFLL
                             System z Trade Up Lic + SW
                             S&S 12 Mo
IBM Rational Developer for  IBM RDE Per Auth.User for   D0ZQWLL
 System z Authorized User    System z Trade Up Lic + SW
 for System z                S&S 12 Mo
IBM Rational Developer for  IBM RDE Per Auth.User for   D0ZQSLL
 AIX and Linux C/C++         System z Trade Up Lic + SW
 Edition Authorized User     S&S 12 Mo
IBM Rational Application    IBM RDE Per Auth.User for   D0ZQPLL
 Developer for WebSphere     System z Trade Up Lic + SW
 Software AU for System z    S&S 12 Mo
IBM Rational Application    IBM RDE Per Auth.User for   D0ZQNLL
 Developer for WebSphere     System z Trade Up Lic + SW
 Software Authorized User    S&S 12 Mo
IBM Rational Business       IBM RDE Per Auth.User for   D0ZQRLL
 Developer Authorized User   System z Trade Up Lic + SW
 for System z                S&S 12 Mo
IBM Rational Business       IBM RDE Per Auth.User for   D0ZQQLL
 Developer Authorized User   System z Trade Up Lic + SW
                             S&S 12 Mo
IBM Rational Developer for  IBM RDE Per Float User      D0ZRCLL
 System z Floating User      Sngl In Systemz Trade Up
 Single Install for System   Lic + SW S&S 12 Mo
 z
IBM Rational Developer for  IBM RDE Per Float User      D0ZR9LL
 AIX and Linux AIX COBOL     Sngl In Systemz Trade Up
 Edition FU                  Lic + SW S&S 12 Mo
IBM Rational Developer for  IBM RDE Per Float User      D0ZRDLL
 the Enterprise Authorized   Sngl In Systemz Trade Up
 User for System z           Lic + SW S&S 12 Mo
IBM Rational Developer for  IBM RDE Per Float User      D0ZRBLL
 System z Floating User      Sngl In Systemz Trade Up
 Single Install              Lic + SW S&S 12 Mo
Competitor                  IBM RDE Per Float User      D0ZRHLL
                             Sngl In Systemz Trade Up
                             Lic + SW S&S 12 Mo
IBM Rational Application    IBM RDE Per Float User      D0ZR5LL
 Developer for WebSphere     Sngl In Systemz Trade Up
 Software FU Sys z           Lic + SW S&S 12 Mo
IBM Rational Application    IBM RDE Per Float User      D0ZR4LL
 Developer for WebSphere     Sngl In Systemz Trade Up
 Software FU                 Lic + SW S&S 12 Mo
IBM Rational Business       IBM RDE Per Float User      D0ZR6LL
 Developer FU                Sngl In Systemz Trade Up
                             Lic + SW S&S 12 Mo
IBM Rational Developer for  IBM RDE Per Float User      D0ZR8LL
 AIX and Linux C/C++Edition  Sngl In Systemz Trade Up
 FU                          Lic + SW S&S 12 Mo
IBM Rational Business       IBM RDE Per Float User      D0ZR7LL
 Developer FU for System z   Sngl In Systemz Trade Up
                             Lic + SW S&S 12 Mo

Rational Application Developer

Precursor product           Trade-up product            Part
                                                        number
 
IBM Rational Application
 Developer for WebSphere
 Software
Competitive Products A      RAD Auth Usrz from          D59WKLL
                             Competitive (List 1) Trdup
                             Lic + SW S&S 12 Mo
Competitive Products B      RAD Auth Usrz from          D59WLLL
                             Competitive (List 2) Trdup
                             Lic + SW S&S 12 Mo
IBM Rational Application    RAD Auth Usrz from Rose     D59WILL
 Developer Standard Edition  Dev Java Auth Usr Trdup
 for WebSphere               Lic + SW S&S 12 Mo
Rational Rose Developer     RAD Auth Usrz from WSSD     D59WJLL
 for Java                    Auth Usr or RWD Auth Usr
                             Trdup Lic + SW S&S 12 Mo
Competitive Products A      RAD FU SnglInst Sysz frm    D59WELL
                             Rose Dev for Java Flt Usr
                             Trdup Lic + SW S&S 12 Mo
IBM Rational Application    RAD FU SnglInst Sysz from   D59WHLL
 Developer Standard Edition  Competitive Trdup Lic + SW
 for WebSphere               S&S 12 Mo
Rational Rose Developer     RAD FU SnglInst Sysz from   D59WFLL
 for Java                    RWD Flt Usr Trdup Lic + SW
                             S&S 12 Mo
RWD Floating User           RAD FU SnglInst Sysz from   D59WGLL
                             WSAD or RAD Ath User Trdup
                             Lic + SW S&S 12 Mo
WSSD Usr or RWD Auth Usr    Ratl App Dev for WebSphere  D0DZRLL
                             AU System z from RAD SE
                             Trdup Lic + SW S&S 12 Mo
WSAD User or RAD            Ratl App Dev for WebSphere  D0DZQLL
 Authorized User             FU SI Sysz from RAD SE
                             Trdup Lic + SW S&S 12 Mo



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Top rule
Terms and conditions
Bottom rule

The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.

Licensing

IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use.

Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.

This software license includes Software Subscription and Support (also referred to as Software Maintenance).

License Information numbers
Program name                              Program    LI number
                                          number
 
IBM Rational Business Developer           5724-S50   L-MEVS-9GUNQA
                                                      /
                                                      L-MEVS-9GUR2Z
IBM Rational Developer for System z       5724-T07   L-DCWN-9G7J6Y
IBM Rational Developer for the            5725-K78   L-DCWN-9G7J6Y
 Enterprise
Rational Application Developer            5724-J19   L-MCHN-9GHRH4

The program's License Information will be available for review on the IBM Software License Agreement website

http://www.ibm.com/software/sla/sladb.nsf
Limited warranty applies

Yes

Limited warranty

IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.

IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, consult the IBM Software Support Handbook found at

http://www.ibm.com/support/handbook

IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).

Program technical support

Technical support of a program product version or release will be available for a minimum of three years from the general availability date, as long as your Software Maintenance is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Maintenance also provides you with access to updates (modifications or fixes), releases, and versions of the program. You will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM, including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.

Money-back guarantee

For clarification, note that if for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.

Volume orders (IVO)

No

Passport Advantage applies

Yes, and through the Passport Advantage website at

http://www.ibm.com/software/passportadvantage

This product is only available via Passport Advantage. It is not available as shrinkwrap.

Usage restriction

Yes. For additional information, refer to the License Information Document that is available on the IBM Software License Agreement website

http://www.ibm.com/software/sla/sladb.nsf
Software Subscription and Support applies

Yes. Software Subscription and Support is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and technical support are provided by the Software Subscription and Support offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software and Technical Support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support with each program license acquired. The initial period of Software Subscription and Support can be extended by the purchase of a renewal option, if available.

While your Software Subscription and Support is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support centre. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, consult your IBM Software Support Handbook at

http://www.ibm.com/support/handbook

Software Subscription and Support does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements.

For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, visit the Passport Advantage website at

http://www.ibm.com/software/passportadvantage
System i® Software Maintenance applies

No

Educational allowance available

Not applicable.

Statement of good security practices

IT system security involves protecting systems and information through prevention, detection, and response to improper access from within and outside your enterprise. Improper access can result in information being altered destroyed or misappropriated or can result in misuse of your systems to attack others. Without a comprehensive approach to security, no IT system or product should be considered completely secure and no single product or security measure can be completely effective in preventing improper access. IBM systems and products are designed to be part of a comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products, or services to be most effective. IBM does not warrant that systems and products are immune from the malicious or illegal conduct of any party.



Back to topBack to top
 
Top rule
IBM Electronic Services
Bottom rule

Electronic Service Agent™ and the IBM Electronic Support web portal are dedicated to providing fast, exceptional support to IBM Systems customers. The IBM Electronic Service Agent tool is a no-additional-charge tool that proactively monitors and reports hardware events, such as system errors, performance issues, and inventory. The Electronic Service Agent tool can help you stay focused on your company's strategic business initiatives, save time, and spend less effort managing day-to-day IT maintenance issues. Servers enabled with this tool can be monitored remotely around the clock by IBM Support all at no additional cost to you.

Now integrated into the base operating system of AIX 5.3, AIX 6.1, and AIX 7.1, Electronic Service Agent is designed to automatically and electronically report system failures and utilization issues to IBM, which can result in faster problem resolution and increased availability. System configuration and inventory information collected by the Electronic Service Agent tool also can be viewed on the secure Electronic Support web portal, and used to improve problem determination and resolution by you and the IBM support team. To access the tool main menu, simply type "smitty esa_main", and select "Configure Electronic Service Agent." In addition, ESA now includes a powerful Web user interface, giving the administrator easy access to status, tool settings, problem information, and filters. For more information and documentation on how to configure and use Electronic Service Agent, refer to

http://www.ibm.com/support/electronic

The IBM Electronic Support portal is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. This portal enables you to gain easier access to IBM resources for assistance in resolving technical problems. The My Systems and Premium Search functions make it even easier for Electronic Service Agent tool-enabled customers to track system inventory and find pertinent fixes.

Benefits

Increased uptime The Electronic Service Agent tool is designed to enhance the Warranty or Maintenance Agreement by providing faster hardware error reporting and uploading system information to IBM Support. This can translate to less wasted time monitoring the "symptoms," diagnosing the error, and manually calling IBM Support to open a problem record. Its 24 x 7 monitoring and reporting mean no more dependence on human intervention or off-hours customer personnel when errors are encountered in the middle of the night.

Security

The Electronic Service Agent tool is designed to be secure in monitoring, reporting, and storing the data at IBM. The Electronic Service Agent tool securely transmits either via the Internet (HTTPS or VPN) or modem, and can be configured to communicate securely through gateways to provide customers a single point of exit from their site. Communication is one way. Activating Electronic Service Agent does not enable IBM to call into a customer's system. System inventory information is stored in a secure database, which is protected behind IBM firewalls. It is viewable only by the customer and IBM. The customer's business applications or business data is never transmitted to IBM.

More accurate reporting

Since system information and error logs are automatically uploaded to the IBM Support centre in conjunction with the service request, customers are not required to find and send system information, decreasing the risk of misreported or misdiagnosed errors. Once inside IBM, problem error data is run through a data knowledge management system and knowledge articles are appended to the problem record.

Customized support

Using the IBM ID entered during activation, customers can view system and support information in the "My Systems" and "Premium Search" sections of the Electronic Support website at

http://www.ibm.com/support/electronic

My Systems provides valuable reports of installed hardware and software using information collected from the systems by Electronic Service Agent. Reports are available for any system associated with the customer's IBM ID. Premium Search combines the function of search and the value of Electronic Service Agent information, providing advanced search of the technical support knowledgebase. Using Premium Search and the Electronic Service Agent information that has been collected from your system, customers are able to see search results that apply specifically to their systems.

For more information on how to utilize the power of IBM Electronic Services, contact your IBM Systems Services Representative, or visit

http://www.ibm.com/support/electronic


Back to topBack to top
 
Top rule
Prices
Bottom rule

Prices are subject to change without notice.

GST, QST, and sales taxes, where applicable, are extra.

For additional information and current prices, contact your local IBM representative.

Passport Advantage

For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner for Software Value Plus, Additional information is also available at

http://www.ibm.com/software/passportadvantage

Business Partner information

If you are an IBM Business Partner -- Distributor for Workstation Software acquiring products from IBM, you may link to Passport Advantage On-line for resellers where you can obtain Business Partner pricing information. An IBM ID and password are required.

https://www.ibm.com/software/howtobuy/passportadvantage/paoreseller


Back to topBack to top
 
Top rule
Order now
Bottom rule

To order, contact the Americas Call Centers or your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

Phone:      800-IBM-CALL (426-2255)
Fax:        800-2IBM-FAX (242-6329)
For IBM representative: askibm@ca.ibm.com
For IBM Business Partner: pwcs@us.ibm.com
Mail:       IBM Teleweb Customer Support
            ibm.com Sales Execution Centre, Americas North
            3500 Steeles Ave. East, Tower 3/4
            Markham, Ontario
            Canada
            L3R 2Z1

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogues of IBM products.

Note: Shipments will begin after the planned availability date.

IBM Software Value Plus

These products are available under IBM Software Value Plus, either directly from IBM or through authorized Business Partners who invest in skills and high value solutions. IBM customers may benefit from the industry-specific or horizontal solutions, skills and expertise provided by these Business Partners.

Additions to Software Value Plus will be communicated through standard product announcements. For a current list of IBM software available under Software Value Plus, visit

http://www.ibm.com/partnerworld/page/svp_authorized_portfolio_criteria

For questions regarding IBM Software Value Plus, visit

http://www.ibm.com/partnerworld/page/svp_authorized_portfolio_contacts
Trade-marks

IMS, Rational Team Concert, Power Systems, POWER8 and Electronic Service Agent are trade-marks of IBM Corporation in the United States, other countries, or both.

Rational, WebSphere, System z, DB2, CICS, IBM, AIX, PureApplication, Worklight, RequisitePro, ClearCase, z/OS, CICS Explorer, Informix, Power, Passport Advantage, Express, ibm.com, zEnterprise, BladeCenter and System i are registered trade-marks of IBM Corporation in the United States, other countries, or both.

Linux is a registered trade-mark of Linus Torvalds in the United States, other countries, or both.

Other company, product, and service names may be trade-marks or service marks of others.

tm Trade-mark owned by International Business Machines Corporation and is used under license by IBM Canada Ltd.

® Registered trade-mark of International Business Machines Corporation and is used under license by IBM Canada Ltd.

(**) Company, product or service name may be a trade-mark or service mark of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/ca/

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