IBM Software Support Services - Service Extension for IBM i 7.1 and for PowerHA 7.1

IBM United States Services Announcement 617-024
November 14, 2017


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OverviewOverviewPricesPrices
Planned availability datePlanned availability date


At a glance

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Maintaining your IBM® i and PowerHA® software environments can be complicated, and, without technical support from product specialists, may involve risk of business disruption.

IBM Software Support Services - Service Extension for IBM i 7.1 and for PowerHA 7.1 provides support for usage questions, problem determination assistance, and support for new fixes. With this service, IBM product specialists can help you simplify management of your IBM i 7.1 and PowerHA 7.1 software environments as well as resolve issues more quickly and efficiently when they do happen, thereby minimizing risk of business disruption.



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Overview

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With IBM Software Support Services - Service Extension for IBM i 7.1 and for PowerHA 7.1, you can simplify management of your IBM i and PowerHA software environments while allowing additional time to upgrade or plan next steps. This service is for up to three years following End of Service (EOS). Key features include:

  • Usage and Known Defect Support. IBM support is available during normal business hours for assistance with questions about using IBM i 7.1 and PowerHA 7.1, problem determination, and assistance identifying and obtaining existing fixes for problems with IBM i 7.1 and PowerHA 7.1.
  • New Fixes. You get fixes for new problems.


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Planned availability date

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November 16, 2017



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Accessibility by people with disabilities

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A US Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be found on the IBM Accessibility website.



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Prices

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For pricing information, contact your IBM representative or IBM Business Partner.

Trademarks

IBM and PowerHA are registered trademarks of IBM Corporation in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located on

Terms of use

For the most current information regarding IBM products, consult your IBM representative or reseller, or go to the IBM worldwide contacts page

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