IBM Cloud Pak for Integration - Operations Dashboard Add-on delivers cross-component tracing capabilities to help ensure optimal service availability across the infrastructure

IBM United States Software Announcement 219-443
October 29, 2019


Table of contents
OverviewOverviewTechnical informationTechnical information
Key requirementsKey requirementsOrdering informationOrdering information
Planned availability datePlanned availability dateTerms and conditionsTerms and conditions
DescriptionDescriptionPricesPrices
Program numberProgram numberOrder nowOrder now
PublicationsPublications



Back to topBack to top

Overview

Top rule

IBM Cloud™ Pak for Integration - Operations Dashboard Add-on includes cross-component monitoring and tracing capabilities for your cloud integration platform infrastructure capabilities. The Operations Dashboard Add-on can quickly analyze performance and latency problems across your integration components to ensure applications meet service level agreements

IBM Cloud Pak for Integration - Operations Dashboard Add-on includes the following capabilities:

  • Allows tracing execution across:
    • IBM® MQ Advanced
    • IBM App Connect Enterprise
    • IBM API Connect®
    • IBM DataPower® Gateway
  • Supports Kubernetes and Red Hat OpenShift container platforms
    • Cloud Pak for Integration - Operations Dashboard operates in a container on OpenShift container platform, which offers enterprises full control over their Kubernetes environments

Cloud Pak for Integration - Operations Dashboard Add-on is based on Jaeger open source project and the OpenTracing standard to monitor and troubleshoot microservices-based distributed systems. Operations Dashboard can distinguish call paths and latencies. DevOps personnel, developers, and performance engineers now have one tool to visualize throughput and latency across integration components that run on Cloud Pak for Integration. Cloud Pak for Integration - Operations Dashboard Add-on is designed to help organizations that need to meet and ensure maximum service availability and react quickly to any variations in their systems.



Back to topBack to top

Key requirements

Top rule

This solution requires one or more Cloud Pak for Integration 2019.3.2 or later.

For details, see the Software requirements section.



Back to topBack to top

Planned availability date

Top rule

October 31, 2019



Back to topBack to top

Description

Top rule

Cloud Pak for Integration - Operations Dashboard Add-on provides cross-component monitoring and tracing capabilities that enable IT personnel to quickly analyze performance bottlenecks and latency problems across integration components to help ensure high levels of service. Cloud Pak for Integration - Operations Dashboard Add-on includes the following capabilities:

  • Delivers cross-component tracing and insights on call paths and latencies.
  • Custom built, designed as a distributed tracing implementation for the Kubernetes platform, Operations Dashboard is based on the OpenTracing standard and Jaeger open source project.
  • Helps application delivery and DevOps teams to help ensure that applications are highly available. The dashboard can provide historical and near real-time views of throughput and latency. This data can help organizations to:
    • More quickly identify and understand disruptions or bottlenecks of flow across their entire cloud integration infrastructure.
    • React quickly and effectively.
  • Helps DevOps teams coordinate on a single platform to ensure all components are performing at desired levels, and more quickly respond to problems.
  • Provides DevOps and development teams the ability to visualize issues in near real time so that they can work to reduce wait times without compromising quality.
  • Delivers cross-component tracing for the following Cloud Pak for Integration components:
    • MQ Advanced
    • App Connect Enterprise
    • API Connect
    • DataPower Gateway

Accessibility by people with disabilities

A US Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be found on the IBM Accessibility website.



Back to topBack to top

Program number

Top rule

Program number VRM Program name
5737-I89 2019.3.2 IBM Cloud Pak for Integration


Back to topBack to top

Offering Information

Top rule

Product information is available on the IBM Offering Information website.

More information is also available on the Passport Advantage® and Passport Advantage Express® website.



Back to topBack to top

Publications

Top rule

Offering documentation is available in IBM Knowledge Center.



Back to topBack to top

Services

Top rule

Software Services

IBM Software Services has the breadth, depth, and reach to manage your service needs. You can leverage the deep technical skills of the lab-based software services team and the business consulting, project management, and infrastructure expertise of the IBM Global Services team. Also, IBM extends the reach of IBM Software Services through IBM Business Partners to provide an extensive portfolio of capabilities. IBM provides the global reach, intellectual capital, industry insight, and technology leadership to support a wide range of critical business needs.

To learn more about IBM Software Services, contact your Lab Services Sales or Delivery Leader.



Back to topBack to top

Technical information

Top rule

Specified operating environment

Hardware requirements

None

Software requirements

One or more Cloud Pak for Integration 2019.3.2 instances that operate on the Red Hat OpenShift container platform.

IBM Support

IBM Support is your gateway to technical support tools and resources that are designed to help you save time and simplify support. IBM Support can help you find answers to questions, download fixes, troubleshoot, submit and track problem cases, and build skills.

Planning information

Packaging

IBM Cloud Pak for Integration - Operations Dashboard Add-on is part of the IBM Cloud Pak for Integration Platform.



Back to topBack to top

Ordering information

Top rule

For ordering information, consult your IBM representative or authorized IBM Business Partner, or go to the Passport Advantage website.

This product is only available through Passport Advantage . It is not available as shrinkwrap.

These products may only be sold directly by IBM or by authorized IBM Business Partners for Channel Value Rewards.

More information can be found on the IBM Channel Value Rewards website.

To locate IBM Business Partners for Channel Value Rewards in your geography for a specific Channel Value Rewards portfolio, go to the Find a Business Partner page.


Passport Advantage

IBM Cloud Pak for Integration (5737-I89)

Part number description Part number
IBM Cloud Pak for Integration - Operations Dashboard Add-On Virtual Processor Core Monthly License D25XILL
IBM Cloud Pak for Integration - Operations Dashboard Add-On Virtual Processor Core License + SW Subscription & Support 12 Months D25XKLL
IBM Cloud Pak for Integration - Operations Dashboard Add-On Virtual Processor Core SW Subscription & Support Reinstatement 12 Months D25XLLL
IBM Cloud Pak for Integration - Operations Dashboard Add-On Virtual Processor Core Annual SW Subscription & Support Renewal 12 Months E0QG2LL


Cross-platform product for use on IBM Z®

Order the part numbers that follow when the product is used for either the development of code that will be deployed on IBM Z or when the product will be communicating or transferring data between a distributed server and a IBM Z . Otherwise order from the other set of part numbers in this announcement. This set of part numbers provides the identical supply and authorization as the other set in this announcement.

Part number description Part number
IBM Cloud Pak for Integration - Operations Dashboard Add-On For IBM Z Virtual Processor Core Monthly License D25XJLL
IBM Cloud Pak for Integration - Operations Dashboard Add-On For IBM Z Virtual Processor Core License + SW Subscription & Support 12 Months D25XMLL
IBM Cloud Pak for Integration - Operations Dashboard Add-On For IBM Z Virtual Processor Core SW Subscription & Support Reinstatement 12 Months D25XNLL
IBM Cloud Pak for Integration - Operations Dashboard Add-On For IBM Z Virtual Processor Core Annual SW Subscription & Support Renewal 12 Months E0QG3LL

Charge metric

Program name PID number License Information document number
IBM Cloud Pak for Integration - Operations Dashboard License 5737-I89 L-RJON-BEYJZZ

Select your language of choice and scroll down to the Charge Metrics section.



Back to topBack to top

Terms and conditions

Top rule

The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.

This product is only available through Passport Advantage .

Licensing

IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use. Part number products only, offered outside of Passport Advantage , where applicable, are license only and do not include Software Maintenance.

This software license includes Software Subscription and Support (also referred to as Software Maintenance).

Software Maintenance

This program is licensed under the IBM Program License Agreement (IPLA) and the associated Agreement for Acquisition of Software Maintenance, which provide for support with ongoing access to releases and versions of the program. IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with the initial license acquisition of each program acquired. The initial period of Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available. These programs have a one-time license charge for use of the program and an annual renewable charge for the enhanced support that includes telephone assistance (voice support for defects during normal business hours), as well as access to updates, releases, and versions of the program as long as support is in effect.

License Information number

The following License Information documents apply to the offering in this announcement:

Program identifier License Information document title License Information document number
5737-I89 IBM Cloud Pak for Integration - Operations Dashboard GA License L-RJON-BEYJZZ

Select your language of choice and scroll down to the Charge Metrics section. Follow-on releases, if any, may have updated terms. See the License Information documents website for more information.

Limited warranty applies

Yes

Limited warranty

IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.

IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, see the IBM Support Guide .

IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).

Program technical support

Technical support of a program product version or release will be available for a minimum of two years from the general availability date, as long as your Software Subscription and Support (also referred to as Software Maintenance) is in effect.

This technical support allows you to obtain assistance (by telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Subscription and Support (Software Maintenance) also provides you with access to versions, releases, and updates (CD releases, Long Term Support Releases or fixes) of the program. You will be notified, through an announcement letter, of discontinuance of support with six months' notice. If you require additional technical support from IBM , including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.

For additional information on the IBM Software Support Lifecycle Policy, see the IBM Software Support Lifecycle Policy website.

Money-back guarantee

If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.

For clarification, note that (1) for programs acquired under the IBM International Passport Advantage offering, this term applies only to your first acquisition of the program and (2) for programs acquired under any of IBM 's On/Off Capacity on Demand (On/Off CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by you.

Volume orders (IVO)

No

Passport Advantage applies

Yes, information is available on the Passport Advantage and Passport Advantage Express website.

Software Subscription and Support applies

Yes. Software Subscription and Support, also referred to as Software Maintenance, is included with licenses purchased through Passport Advantage and Passport Advantage Express . Product upgrades and Technical Support are provided by the Software Subscription and Support offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software, and Technical Support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support with each program license acquired. The initial period of Software Subscription and Support can be extended by the purchase of a renewal option, if available.

While your Software Subscription and Support is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance by telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, see the IBM Support Guide. Software Subscription and Support does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements.

Unless specified otherwise in a written agreement with you, IBM does not provide support for third-party products that were not provided by IBM . Ensure that when contacting IBM for covered support, you follow problem determination and other instructions that IBM provides, including in the IBM Support Guide.

For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, go to the Passport Advantage and Passport Advantage Express website.

Variable charges apply

No

Educational allowance available

Not applicable.



Back to topBack to top

Statement of good security practices

Top rule

IT system security involves protecting systems and information through intrusion prevention, detection, and response to improper access from within and outside your enterprise. Improper access can result in information being altered, destroyed, or misappropriated or can result in misuse of your systems to attack others. Without a comprehensive approach to security, no IT system or product should be considered completely secure and no single product or security measure can be completely effective in preventing improper access. IBM systems and products are designed to be part of a regulatory compliant, comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products, or services to be most effective.

Important: IBM does not warrant that any systems, products, or services are immune from, or will make your enterprise immune from, the malicious or illegal conduct of any party.



Back to topBack to top

Prices

Top rule

For additional information and current prices, contact your local IBM representative or IBM Business Partner.


Business Partner information

If you are an IBM Business Partner acquiring products from IBM , you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBMid and password are required to access the IBM Passport Advantage or website.


Passport Advantage

For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner for Channel Value Rewards. Additional information is also available on the Passport Advantage and Passport Advantage Express website.

IBM Global Financing

IBM Global Financing offers competitive financing to credit-qualified clients to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all client segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or go to the IBM Global Financing website for more information.

IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government clients. Rates are based on a client's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.



Back to topBack to top

Order now

Top rule

To order, contact the IBM Digital Sales Center, your local IBM representative, or your IBM Business Partner. To identify your local IBM representative or IBM Business Partner, call 800- IBM -4YOU (426-4968). For more information, contact the IBM Digital Sales Center.

Phone: 800- IBM -CALL (426-2255)

Fax: 800-2IBM-FAX (242-6329)

For IBM representative: askibm@ca.ibm.com

For IBM Business Partner: pwcs@us.ibm.com

IBM
Digital Sales Offices
1177 S Belt Line Rd
Coppell, TX 75019-4642, US

The IBM Digital Sales Center, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.


Note: Shipments will begin after the planned availability date.


IBM Channel Value Rewards

This product is available under Channel Value Rewards (CVR), either directly from IBM or through authorized Business Partners who invest in skills and high-value solutions. IBM clients may benefit from the industry-specific or horizontal solutions, skills, and expertise provided by these Business Partners.

Additions to CVR will be communicated through standard product announcements. To determine what IBM software is available under CVR, see the IBM Passport Advantage Online for IBM Business Partners website.

For questions regarding CVR, see the IBM Channel Value Rewards website.

Trademarks

IBM Cloud is a trademark of IBM Corporation in the United States, other countries, or both.

IBM, IBM API Connect, DataPower, PartnerWorld, Passport Advantage, Express and IBM Z are registered trademarks of IBM Corporation in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at

Terms of use

For the most current information regarding IBM products, consult your IBM representative or reseller, or go to the IBM worldwide contacts page

IBM United States

Share this page

Digg Linked In

Contact IBM

Feedback

-->