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IBM Literature

IBM Cognitive Care: Meet customers on their terms with a digitally transformed contact center

IBM Services Cognitive Care helps reduce your call center operation costs & increase ...

Reinventing Workflows: Power Your Digital Transformation and Drive Greater Impact by Modernizing Processes

Forrester Consulting investigated the modernization of business processes and workflows ...

IBM i and IBM Power Systems for Retail - LA (CO-ES)

IBM i and IBM Power Systems provide a highly available, reliable, secure infrastructure ...

La guía básica del comprador de captura y automatización de datos

Modern businesses are leveraging machine learning, artificial intelligence, bots ...

Forrester Report: Overcome Obstacles to Get to AI at Scale (Spanish)

AI is considered the engine that will power the next age of human progress, failure ...

CRT Services Case Study - LA (COES)

With IBM® Power® Systems running IBM i and IBM FlashSystem® solutions, CRT processes ...

Estudio IBM 2017 Customer Experience Index (CEI)

Las expectativas de los clientes son superiores a la capacidad de las marcas de ofrecer ...