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IBM Literature

From business insight to business action - Combining the power of IBM Predictive Analytics and IBM Decision ...

Learn how predictive analytics and decision optimization can work together to create ...

Transform Your Supply Chain with Cloud Integration Technologies

Explore how Integrated IT act as a key enabler for faster innovation, greater insights, ...

Providing Next-Generation Customer Experience

Integrated IT is a key differentiation for retailers that care to offer a real-time ...

Leading from the front: Digital Reinvention in retail

To compete, retailers will redefine value chains within ecosystems, and use both ...

IBM 2017 Customer Experience Index (CEI) Study: Customer expectations outstrip brands’ capabilities to deliver the ...

Customer Experience Index: Learn how well brands are meeting consumer expectations ...

IBM 2017 Customer Experience Index (CEI) Study: Customer expectations outstrip brands’ capabilities to deliver the ...

Customer Experience Index: Learn how well brands are meeting consumer expectations ...

The journey to cognitive retail operations with the Internet of Things and the Connected Store

A white paper to help you understand and identify the new retail opportunities for ...

Uniquely Generation Z: What brands should know about today’s youngest consumers

Generation Z, the latest cohort of shoppers, wields enormous economic power and is ...

The 2017 Customer Experience Index (CEI) Study

The 2017 Customer Experience Index (CEI) Study identifies the challenges that Retail ...

Ready to engage with tomorrow’s shopper?

Retail is feeling the effects of powerful economic, demographic and technological ...

Identifying API use cases: Retail industry

This paper is for business leadership in the retail industry interested in jump-starting ...

Drones are Ascending POV

The drone market is growing rapidly and its infusion into the commercial world is ...

Thinking like a customer: Your cognitive future in the retail industry

Cognitive computing can help retailiers unleash a new era of innovation and grow ...