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유통에 대한 IBM과 Red Hat의 Total Economic Impact™ 전망

Forrester found that transportation companies that used technologies from IBM and ...

Overcome Obstacles to Get to AI at Scale_GCG_Simp_Chinese

In a time when AI is considered the engine that will power the next age of human ...

Forrester Report: Overcome Obstacles to Get to AI at Scale

In a time when AI is considered the engine that will power the next age of human ...

Reinventing Workflows: Power Your Digital Transformation and Drive Greater Impact by Modernizing Processes

Forrester Consulting investigated the modernization of business processes and workflows ...

Reinventing Workflows: Power Your Digital Transformation and Drive Greater Impact by Modernizing Processes

Forrester Consulting investigated the modernization of business processes and workflows ...

Forrester Report: Overcome Obstacles to Get to AI at Scale_Europe_German

Firms must put considerable investment into efforts to scale AI across their enterprises ...

Forrester Report: Overcome Obstacles to Get to AI at Scale (Polish)

AI is considered the engine that will power the next age of human progress. Failure ...

Reinventing Workflows: Power Your Digital Transformation and Drive Greater Impact by Modernizing Processes

Forrester Consulting investigated the modernization of business processes and workflows ...

Reinventing Workflows: Power Your Digital Transformation and Drive Greater Impact by Modernizing Processes

Forrester Consulting investigated the modernization of business processes and workflows ...

Forrester Report: Overcome Obstacles to Get to AI at Scale

AI can create incredible value for organizations looking to decrease costs, increase ...

Forrester Report: Overcome Obstacles to Get to AI at Scale_Europe_EN

AI is considered the engine that will power the next age of human progress, failure ...

Forrester Report: Overcome Obstacles to Get to AI at Scale (Italian)

AI is considered the engine that will power the next age of human progress, failure ...

Forrester Report: Overcome Obstacles to Get to AI at Scale_Europe_Russian

AI is considered the engine that will power the next age of human progress, failure ...

Forrester Report: Overcome Obstacles to Get to AI at Scale (Spanish)

AI is considered the engine that will power the next age of human progress, failure ...

Forrester Report: Overcome Obstacles to Get to AI at Scale (French)

AI is considered the engine that will power the next age of human progress, failure ...

Reinventing Workflows: Power Your Digital Transformation and Drive Greater Impact by Modernizing Processes

Forrester Consulting investigated the modernization of business processes and workflows ...

Reinventing Workflows: Power Your Digital Transformation and Drive Greater Impact by Modernizing Processes

Forrester Consulting investigated the modernization of business processes and workflows ...

Reinventing Workflows: Power Your Digital Transformation and Drive Greater Impact by Modernizing Processes

Forrester Consulting investigated the modernization of business processes and workflows ...

Forrester Total Economic Impact of IBM OpenPages with Watson

The Total Economic Impact of IBM OpenPages with Watson - Cost Savings And Business ...

From business insight to business action - Combining the power of IBM Predictive Analytics and IBM Decision Optimization

Learn how predictive analytics and decision optimization can work together to create ...

旅游业的数字化变革:跟随旅客走向截然不同的未来

数字化发展正在转变旅客与为他们服务的公司 之间的互动形式。旅客更加互连也更有发言权,愈加希望更透明地参与数字互动活 动。而且,许多旅游公司面临着来自不同领域的竞争。因此,新的协作形式亟待出 ...

运输业云:提升效率、推动创新和收入增长

运输行业正在经历转型。利润率不断减少、后台系统日益复杂, 而客户对灵活运输互动的需求不断增加,迫使运输业必须进行创新并实现灵活性。在这种瞬息万变的格局下,云计算能够为企业提供实现高效、灵活的可持续增长的新方法。 ...

无处不在:旅游业的数字化重塑

由于在客户体验方面的卓越表现,旅游业已经令消费者习惯于期待获得高质量的体 验。而消费者的期望注定会变得更加全面,要求更为苛刻。通过拥抱数字化重塑理念,旅游业可以 ...

仅仅机器人还不够:探索旅游业尚未发掘的认知计算潜力

根据一项对旅游和运输业高管的调研,我们总结出该行业认知未来的愿景,以及有关如何实现该愿景的 一系列建议。我们发现,如果将认知优先级与核心战略目标保持一致,旅游企业就 ...

2020年的旅游业 – 经销困境:增强协作,丰富旅行者的体验,并提高获利能力

在互联网演进的高峰期,旅游业曾被认为有望从新的、低成本、信息丰富 的经销机遇中获得最大的收益。但新技术和业务模式最终为实现在线差异化提供了潜力,并创造了消费者愿意高价购买的增值服务及特性。为了充分利用这些发展成果,增强消费者的旅行体验,并为提高财务业绩而创造机遇, ...

旅游忠诚度 – 减少不满:旅游忠诚度计划如何加深互动、提高利润并驱动品牌忠诚度

许多旅客都对忠诚度计划感到满 意并愿意响应这些计划。虽然如此,这些计划通常只是加剧了价格战的复杂折扣方案, 对于培养更深入、更有意义的旅游客户品牌互动帮助甚微。为了获取真正的客户忠诚度, ...

转变运输模式:理解 3D 打印对全球运输业的影响

3D 打印是许多行业中的一个热门主题,也是一个不确定性来源。但是,从运输服务提供商的角度讲,只要有一个行业-或者许多行业中的小部 分企业-采用3D打印,它将对运 ...

旅游忠诚度 – 认知型关系:改善忠诚度计划,与所有旅客建立联系

广大旅客,甚至是忠诚度计划的成员,经常感到与旅游服务供应商的关系日益疏远。作为应对之策,旅行服务供应商应该着重关注构建忠诚度计划,促进认知型旅游自助服务的发展。 ...

获利的新途径:通过创新领导力、针对性举措和行业创新改造航空公司业务模式

多航空业年来一直处于转型前沿。尽管危机不断出现,行业仍然能够安全 度过,并未发生重大变化。当前,有几家公司通过进入高增长市场、注重旅行者的新需求和重 塑客户体验 ...

移动为要:引领旅行体验革命

移动技术有能力显著提高客户满意度,因为此类技术支持更深入的互动,提供个性化服务,并且能够帮助员工与旅行者进行更有意义的接触。 ...

Cloud for transportation

The transportation industry is adopting cloud computing to improve efficiency, increase ...

世界中のいたるところで - 旅行業界におけるデジタル・リインベンション -

1990年代のインターネット商業化以来、旅行業界はデジタル技術の採用において常にリーダー的存在であった。しかし、この技術的リーダーシップは両刃の剣であり、顧客の ...

Mobile mavens: Leading the travel experience revolution

Mobile technology has the potential to increase passenger satisfaction and empower ...

Here, there and everywhere: Digital Reinvention in travel

By embracing Digital Reinvention, the travel industry can work to meet and exceed ...

All hands on deck: New directions in shopping and booking for the cruise industry

This report considers how cruise lines can balance the needs of guests and travel ...

Beyond bots and robots: Exploring the unrealized potential of cognitive computing in the travel industry

Based on a survey of travel and transportation executives, we developed a vision ...

Drones are Ascending POV

The drone market is growing rapidly and its infusion into the commercial world is ...

Travel loyalty: Loyalty’s legacy Extending personalized services to all

Learn how travel loyalty programs can create a lasting legacy of personalized se ...

Travel loyalty: Cognitive connectionsEnhancing loyalty programs to connect with all travelers, not just million-mile mavens

How travel providers can use cognitive computing to enhance loyalty ...

Travel loyalty: Discount discontents

Travel providers can move beyond discounts by rewarding travelers for profitable ...