Women, leadership, and missed opportunities
This study highlights the status of women in business, and outlines where progress ...
Accelerate the Path to Hybrid Cloud with IBM & Red Hat - Video
Enterprises are embracing cloud services to unlock business value, and the right ...
Managing the session timer (Lightning) - Video
This video shows you how to use the session timer for the Cognitive Support Platform. ...
An Introduction to KCS in IBM - Video
This video introduces youto Knowledge-Centered Service, or KCS, an industry best ...
Workflows and case status (Lightning) - Video
This video demonstrates the workflow and casestatus feature of the Cognitive Support ...
Organization-Wide Defaults (OWD) (Lightning) - Video
This video introduces you to Organization-Wide Defaults, what they are, and how they ...
Using the merged case feed (Feed V2) - Video
This video demonstrates how to use the merged case feed in the Cognitive Support ...
Why we must engage clients in forums and chat - Video
In this video, Jd Bute talks with Corbett Schollmeyer about chat and forum spaces. ...
Watson Chatbot - Video
This video introduces the Watson Chatbot feature in the cognitive support platfo ...
Salesforce fields in SmartCare (Lightning) - Video
This video shows the integration of Salesforcefields into SmartCare. ...
Skill case and swarming (Lightning) - Video
This video demonstrates how to collaborate withother teams in the Cognitive Support ...
Using Supply Chain Business Network (SCBN) tracking (Lightning) - Video
This video introduces the SCBNtracking feature in the Cognitive Support Platform ...
Work Prioritization for Managers (Lightning) - Video
This video introduces managers and administrators to Work Prioritization for Control ...
Work Prioritization for Agents (Lightning) - Video
This video introduces Work Prioritization for the Agents in the Cognitive Support ...
Asset not found - Video
This video demonstrates how to create a case successfully even when the Cognitive ...
Cognitive Support Platform (CSP): Mission Team Routing and Assignment (Lightning) - Video
This video demonstrates how the Cognitive Support Platform routes and assigns cases ...
Login with Omni-Channel (Lightning) - Video
This video demonstrates how to sign in to the Omni-Channel in the Cognitive Support ...
Creating a case view and creating a defect view (Lightning) - Video
This video demonstrates how to create a case view and a defect view in the Cognitive ...
Notifications as cases are worked (Lightning) - Video
This video demonstrates how to communicate internally and externally with the chatter ...
Case teams and interested parties (Lightning) - Video
This video explains how to bring members ofclient or IBM support team into a cas ...
Chatter feed (Lightning) - Video
This video demonstrates how to use the Chatter feed feature in the Cognitive Support ...
Defect Management Overview (Lightning) - Video
This video is an overview of how to link a defect to a case and how the community ...
Closing a case using the unified functionality for Case Closure. - Video
This video demonstrates the unified functionality for Case Closure. ...
Why IBM LinuxONE is the Perfect Platform for Data and Middleware - Video
How do you position LinuxONE against a number of today’s competitors, whether on-premises ...
Chatbot and Live-chat integration (Lightning) - Video
This video introduces the Chatbot and Live-Chat Integration in the Cognitive Support ...
Introducing the new IBM Support Site - Video
This video introduces the new IBM Support site to hardware clients. ...
Editing case fields (Lightning) - Video
This video demonstrates how to edit case fields in the Cognitive Support Platfor ...
Recommendations and comments in ARM (Lightning) - Video
This video demonstrates how to use Recommendations and Comments in Asset Reuse Manager, ...
Forums Best Practice - Video
This video recommends the best practice for using forums. ...
How to use IBM Support Forums - Video
This video demonstrates how to engage in the Support Forums from the Cognitive Support ...
Writing Quality Technical Content - Video
This video demonstrates how KCS Coaches use the Article Quality Index (AQI) to help ...
How to start ARM (Lightning) - Video
This video demonstrates how to start the Asset Reuse Manager or ARM in the Cognitive ...
Email to case (Lightning) - Video
Thisvideo demonstrates how to work with the Email to Case feature in the Cognitive ...
Navigating Accounts (Lightning) - Video
This video walks you through the Accounts page in the Cognitive Support Platform ...
Welcome to Salesforce for IBM Support - Video
An introduction to Salesforce for IBM Support with Bob McDonald. ...
Case milestones (Lightning) - Video
This video demonstrates the Milestones featureof the Cognitive Support Platform. ...
Searching for content (Lightning) - Video
This video demonstrates how to use Support Search with Watson from within the Salesforce ...
Navigating contacts (Lightning) - Video
This video demonstrates the contact feature in the Cognitive Support Platform. ...
Watson Case Prioritization (Lightning) - Video
This video introduces the Watson Case Prioritization feature in the Cognitive Support ...
Attaching Support Search results to a case (Lightning) - Video
This is a video about how to attach existing content to your case by using Support ...
IBM Open Enterprise SDK for Go - Video
IBM® Open Enterprise SDK for Go is an industry-standard Go compiler that brings a ...
IBM+日立造船：環境問題 地球の未来のためにできること（長編） - Video
IBMコンサルティングサービスに開発されたAIによるごみ焼却施設の全自動運転を実現し、 高付加価値サービスとして新たに事業化の事例です。 ...
IBM Cloud Satellite - IBMの分散クラウド・サービス、発進 - Video
IBM Cloud Satelliteがご利用可能になりました。IBM Cloud Satelliteなら、あらゆるクラウド環境で、柔軟で一貫した開発体験・運用体験ができます。このメリットをぜひご活用ください。 ...
Your career is in your hands | Teaser - Video
Imagine if a content creator, You Tuber, influencer and storyteller could give you ...
Experimente la personalización más inteligente con IBM y Adobe - Video
La personalización es importante, ahora más que nunca. Explore el futuro de la personalización, ...
Webinar: IBM Tech Meetup - BETTER RESILIENCY. STRONGER BUSINESS. - Video
Watch this webinar to whichintroduce you to the advanced approaches that builds resiliency ...
#ThinkIsrael - Apply intelligence to discover processes. Demo with IBM Process Mining - Oren Attia, Digital Business ...
Applyintelligence to discover processes. Demo with IBM Process Mining - OrenAttia, ...
IBM Data& AI guide book_APAC_Korean
Combine IBM Data and AI stragegy-AI Ladder to introduce IBM Data and AI offerings ...