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IBM Global Business Services

The DX Forum Japan session program

Session program PDF for participants of The DX Forum Japan to be held in April 2 ...

How top performers win with agile finance

Employing agile practices in finance is the first step in the journey tobecoming ...

IBM Cognitive Enterprise Business Platform for Oracle Cloud - Oracle ERP Cloud for Insurance

To help insurance businesses with their finance goals, IBM has developed a next-generation ...

破除无形障碍: 促进职场性别平等的行动

Organizations need to do more to empower women. See what it will take to advance ...

IBM Lead-to-Cash

Read this brief to learn more about improving cash flow, customer satisfaction, and ...

Osaka GAS Case Study JA JA

Osaka Gas has achieved further efficiency by digitally transforming the power generation ...

The future of trading floors

Cloud platforms and a remote workforce will be key to competitiveness for banks in ...

The sustainable enterprise: Collaborating across the ecosystem March 2021

The sustainable enterprise: Collaborating across the ecosystem, organised by The ...

An injection of hope

See how the COVID-19 vaccine is changing how consumers want to work, socialize, travel ...

IDC MarketSpace: 글로벌 고객 경험 개선 서비스 2020 공급 업체 평가

본 연구에서는 IDC MarketScape라고 하는 공급 업체 평가 모델을 보여줍니다. 이 연구는 고객 경험(CX) 개선 서비스 시장에서 공급 업체의 ...

The new era of cloud security Use trust networks to strengthen cyber resilience

Cybersecurity risks and demands are constantly evolving. Learn how trust networks ...

Dismantling the glass ceiling - Actions to advance gender equality in the workplace

Organizations need to do more to empower women. See what it will take to advance ...

IBM Cognitive Enterprise Business Platform for Oracle Cloud

IBM has developed proprietary and unique solutions to help bring the intelligent ...

SAP on Azure - Simplifying the Move to Cloud

From maintaining business continuity to safeguarding the health of employees, these ...

IBM iX にとって「ノーススター」であり 先行指針であるエンタープライズエクスペリエンス

本調査レポートでは、IBM Interactive Experience(iX) について取り上げる。IBMiXは、顧客エクスペリエンス(CX)をビジネスの中心 ...

2021 年的员工期望:疫情阴影持续笼罩,人才吸引拉开序幕

员工普遍对雇主在疫情期间为他们的福祉与健康提供的支持感到满意。在保障员工的身心健康以及经济福利方面,大多数雇主都获得了平均或高于平均水平的分数。但无论哪行哪业,打高分的员工都不到五分之一。尽管雇主们在 ...

女性、领导力和错失的机遇:为什么企业的善意还不够“善”

尽管人们对性别不平等的认识有所加强,但担任高层领导职务的女性人数仍然很少。大多数组织采取渐进式变革方法。但领导的目标是取得突破性进展。 ...

IDC MarketScape:全球客户体验改善服务2020年供应商评估

本研究是对各种特征的定量和定性评估,这些特征可诠释供应商当前和未来在客户体验改善服务市场所取得的成功。本研究评估了 13 家知名的客户体验改善服务供应商的能力和 ...

Department for Work and Pensions

IBM helped the DWP migrate 60+ applications and 1,500+ servers into a new hybrid ...

AIによるスポーツ・ハイライト動画編集の神速機敏 - イノベーションとハイパー・パーソナライズされたユーザー体験がもたらす放送事業者と視聴者との新たな関係

スポーツや映画、テレビといったメディアの違いを問わず、動画市場においてハイライト動画は最も急成長しているセグメントであり、エンタープライズ動画市場は、2023年 ...

IDC MarketScape: Evaluación de proveedores de servicios para mejorar la experiencia del cliente a nivel mundial 2020

The content for this excerpt was from IDC MarketScape: Worldwide Customer Experience ...

Emerging smarter: Re-imagining health industries in real-time

The global response to the COVID-19 pandemic holds important lessons about the intersection ...

HR transformation and HR strategy_APAC_Korean

HR Core Technology 강화를 통한 변화 대응 사례 ...

IDC MarketScape: Avaliação mundial dos fornecedores de serviços de melhoria da experiência do cliente em 2020

Este estudo representa o modelo de avaliação de fornecedores chamado IDC MarketScape. ...

致胜产业互联网经济:构建产业互联网的三大关键要素

以消费互联网为核心的平台经济竞争日趋成熟,以产业互联网为核心的平台经济竞争刚刚开始。产业互联网需要提出行业标准才能形成行业共识,达到规模化效应。对于企业用户需要 ...

Celent: Digital Transformation And The Role Of The Ecosystem For Financial Institutions

Today’s financial institutions are looking to fast-track their digital transformation ...

Experience smarter customer workflows

What do "intelligent workflows" have to do with customer experience? More than you ...

サステナブル企業の幕開け - デジタル技術で深刻化する環境問題に対処する

企業がビジネス面、さらには環境成果の面で新たな機会を獲得するためには、構造的な変革が必要だ。優良企業はすでにそれを実施し、環境課題への新たな認識を深めている。 ...

TruQua Doing Business with IBM (DBWI)

This guide describes the operational changes and resources available for a smooth ...

IBM Cognitive Care: Meet customers on their terms with a digitally transformed contact center

IBM Services Cognitive Care helps reduce your call center operation costs & increase ...

Women, leadership, and missed opportunities

This study highlights the status of women in business, and outlines where progress ...

The Forrester Wave for Commerce Services, Q1 2021

IBM is named a Leader in The Forrester Wave™ for Commerce Services, Q1 2021, with ...

Strategischer Mehrwert mit dem IBM Sterling Supply Chain Business Network

This IDC report shows the value and benefits that organizations receive from SCBN ...

El COVID-19 y el futuro de las empresas en México

La investigación revela cinco epifanías que ayudarán a los líderes empresariales ...

La ventaja de la plataforma de cloud híbrida

Una Estrella guía para la transformación empresarial en Argentina, Chile, Colombia ...

人工智能助力优化化工价值链

将近 60% 的受访者证明,AI 对于企业的成功至关重要。企业必须以更快的速度和敏捷性来适应目前的形势,而 AI 可以帮助他们实现最重要的业务目标:推动有机增长 ...

Las mujeres, el liderazgo y las oportunidades perdidas

Este estudio muestra la situación de las mujeres en el mundo de los negocios y describe ...

Mulheres, liderança e oportunidades perdidas

Este estudo destaca a situação das mulheres no mundo corporativo e descreve onde ...

IBM Global Business Services for Red Hat OpenShift on AWS

Learn how IBM Global Business Services for Red Hat OpenShift can help simplify and ...

打造酒店业的未来:区块链为当下和后疫情时代提供信任

随着酒店行业采取措施来重建信任,现在是时候重新考虑未来趋势,根据客户和员工的真正需求与他们重新开始互动,重新构想如何以最佳方式提供体验,从而建立足够的信任以带来 ...

SalesForce현황

1,300명 이상의 전 세계 응답자로부터 취합한 107,000개 이상의 데이터 요소와 글로벌 기업 경영진을 대상으로 진행된 15시간 이상의 인터뷰를 ...

IBM Think Circles - The sustainability challenge

IBM Think Circles - The sustainability challenge. Re-imagining the future of supply ...

IBM Think Circles - Supply chains take charge

Technology and data are revolutionizing supply chains across industries. ...

IBM Think Circles - Customer Centric Culture

Leading supply chain Thinkers share insights on embedding change and measuring p ...

IBM Worker Insights: crie um local de trabalho mais inteligente com fluxos de trabalho inteligentes

IBM Worker Insights: crie um local de trabalho mais inteligente com fluxos de trabalho ...

2030 年卡车行业展望—数字化重塑:路遥知马力,日久见真章

手握海量数据,卡车企业必须运用切实可行的有意义洞察,在战略决策、运营转型和目标客户体验方面有所作为。 ...

The hybrid cloud platform advantage–The South Africa point-of-view - A guiding star to enterprise transformation

The hybrid cloud platform advantage–The South Africa point-of-viewA guiding star ...

Guizhou Rural Credit Cooperative has built the platform of "Guizhou Rural Cloud" for inclusive finance-CNZH

Guizhou Rural Credit Cooperative has built the platform of "Guizhou Rural Cloud" ...

本質を見極める - ポストコロナ時代における価値の再定義

まったく新たな方法を模索する時が来た。かつてない変化の時代を、CEOがいかに価値を再定義し、自社の本質を見極めた上で、どのように乗り越えようとしているのかを模索 ...

虚拟客服技术的价值(中国洞察): 使用人工智能技术,改善客户服务质量,提升经济效益

AI-enabled systems can help companies boost customer satisfaction and outperform ...