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IBM Global Business Services

Core Business Apps - Thought Leadership Forrester Reports

Forrester survey and story-share on harnessing the power of your enterprise's core ...

Building the Cognitive Enterprise: Nine Action Areas(Core Concepts Australia and New Zealand)

Building the Cognitive Enterprise: Nine Action Areas(Core Concepts Australia and ...

Build your trust advantage: C-suite insights from Australia/New Zealand

C-suite study A/NZ: Build Your Trust Advantage: Leadership in the era of data and ...

The State of Salesforce

The State of Salesforce is Bluewolf's annual report on how the best companies use ...

Assembling Your Cloud Orchestra: Healthcare

A field guide to multicloud management in the healthcare industry, worldwide. ...

Assembling your cloud orchestra

Learn how to facilitate, orchestrate and optimise enterprise multicloud environments ...

The Cognitive Enterprise: Reinventing your company with AI

Explore our cognitive playbook: Seven essential actions that lie at the heart of ...

The Cognitive Enterprise: The journey to AI and the rise of platform-centric business architectures

The next big shift in business architectures, driven by applying AI/cognitive technologies ...

Beyond agility: How cloud is driving enterprise innovation

The evolution of cloud in the last five years has enabled business transformation, ...

The evolution of process automation: Moving beyond basic robotics to intelligent interactions

Organisations are moving beyond basic robotics to intelligent interactions. ...

United Kingdom and Ireland: Incumbents Strike Back

The analytical basis for this UK/Ireland report uses 502 valid responses from the ...

Cloud for insurance: Streamlining business processes, gaining efficiencies and accelerating innovation

Insurance leaders expect cloud computing to bring improved business-process efficiency, ...

The human-machine interchange: How cognitive automation is changing the way businesses operate

Intelligent machines are transforming the way humans interact with and benefit from ...

Intelligent Connections:Reinventing enterprises with Intelligent IoT

Finance leaders are applying intelligence to data captured from a variety of interconnected ...

From data deluge to intelligent insights: Adopting cognitive computing to unlock value for marketing and sales

Cognitive computing could be the solution CMOs and sales leaders have longed for, ...

The experience revolution: The game is on

Companies are racing to transform their customer experience by augmenting physical, ...

Return on mobile:Capturing the value beneath the surface

Mobile has become pervasive in society, accounting for an ever-increasing number ...

Innovation in the API economy - Building winning experiences and new capabilities to compete

To compete in the API economy, organizations must create winning API experiences ...

IBM 2017 Customer Experience Index (CEI) Study: Customer expectations outstrip brands’ capabilities to deliver the optimal shopping experience

Customer Experience Index: Learn how well brands are meeting consumer expectations ...

The journey toward integrated digital asset management

A white paper for business leaders in financial services who need to understand the ...

The journey to cognitive retail operations with the Internet of Things and the Connected Store

A white paper to help you understand and identify the new retail opportunities for ...

Internet of Things in the New Era of Cognitive Maintenance

This white paper will help business people understand the rapidly changing nature ...

Extending expertise: How cognitive computing will transform HR and the employee experience

Cognitive computing solutions can help HR professionals drive new value for employees ...

The cognitive bank

Cognitive systems enable banks to grow revenues through improved customer experience ...

Leading the pack in blockchain banking:Trailblazers set the pace

Trailblazer banks expect a commercial blockchain solution in 2017.This paper details ...

Unlock the people equation

Workforce analytics can challenge conventional wisdom, influence behaviour and enable ...