IBM Lotus Symphony 3.0 delivers new and enhanced functions, improved usability, and optional remote technical support

IBM Europe, Middle East, and Africa Software Announcement ZP10-0469
November 9, 2010


Table of contents
Overview Overview Publications Publications
Key prerequisites Key prerequisites Technical information Technical information
Planned availability date Planned availability date Ordering information Ordering information
Description Description Prices Prices
Program number Program number Announcement
countries Announcement countries

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At a glance
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IBM® Lotus® Symphony™ 3.0 delivers:

  • Improved interoperability with Microsoft® Office content
  • Limited support for Visual Basic macros in spreadsheets
  • Nested tables and enhanced comment support in documents
  • Improved usability in all three applications - Lotus Symphony Documents, Lotus Symphony Spreadsheets, and Lotus Symphony Presentations
  • Support for Windows® Vista and Windows 7, Red Hat, SUSE, Ubuntu Linux®, and Mac OS X

IBM Elite Support for Lotus Symphony provides an increased level of support consistent with that provided with most IBM products, including phone support and electronic support.

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IBM Lotus Symphony 3.0 continues to deliver new and enhanced functions in many areas.

  • The number of columns in spreadsheets has been expanded to 1,024. Data Pilot table function and performance have been enhanced.
  • Limited support has been added for running Visual Basic Macros in spreadsheets.
  • Documents have been enhanced with comment functions; improved interoperability with Microsoft Office content.
  • New customizable toolbars allow for better choice of toolbars and toolbar display options.
  • Many new usability enhancements have been added, such as new sidebars, one click export to PDF icon, and the ability to open a new window for each item you are working on instead of having multiple tabs.

IBM Elite Support for IBM Lotus Symphony, a support-only offering, delivers remote technical support. You can purchase this optional support via an annual subscription through Passport Advantage® or Passport Advantage Express®.

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Key prerequisites
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Refer to the Hardware requirements and Software requirements sections for details.

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Planned availability date
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November 9, 2010: Electronic availability

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The three core applications of IBM Lotus Symphony are Lotus Symphony Documents, Lotus Symphony Spreadsheets, and Lotus Symphony Presentations. These applications are designed to handle most office productivity tasks that workers typically perform. Lotus Symphony applications support the Open Document Format (ODF) standard, which helps free users from proprietary file formats and expensive software licensing and upgrade agreements.

In addition to supporting the Open Document Format (1.2), IBM Lotus Symphony also supports the ability to access existing content in the Microsoft Office file formats. You can also choose to use our one click export to PDF function allowing you the ultimate choice in formats.

IBM Lotus Symphony Version 3 is based on the current 3 codestream ensuring better interoperability with other alternative productivity suites.

IBM Lotus Symphony Version 3 is ready to access content in the cloud with the Symphony LotusLive™ Connector. This allows a user to access the LotusLive environment from within the Lotus Symphony user interface to retrieve, share, or store content. A LotusLive account is required for these functions.

IBM Lotus Symphony gives users the freedom to create and share information, as well as assemble composite applications that link to business processes. Companies can integrate IBM Lotus Symphony tools into their custom applications and easily connect to a myriad of data sources to create composite applications. These rich applications enable users to work in a single view, and present data from multiple sources instantly.

IBM Lotus Symphony is available on multiple operating systems and may be downloaded at no charge from

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Program number
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Program    VRM                          Program name
5724-U86   3.0.0                        IBM Elite Support for
                                        Lotus Symphony

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Offering Information
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Product information is available via the Offering Information website

Also, visit the Passport Advantage website

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No publications are shipped with this product.

The IBM Publications Center

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries.

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Technical information
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Specified operating environment

Hardware requirements

For the latest information, visit
Software requirements

For the latest information, visit

The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a README file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language.

Planning information

Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and technical support are provided by the Software Subscription and Support (also referred to as Software Maintenance) offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software, and technical support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with each program license acquired. The initial period of Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available.


There are no physical deliverables for this announcement.

Security, auditability, and control

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.

Global Technology Services

Contact your IBM representative for the list of selected services available in your country, either as standard or customized offerings for the efficient installation, implementation, or integration of this product.

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Ordering information
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For ordering information, consult your IBM representative or authorized IBM Business Partner, or visit

This product is only available via Passport Advantage. It is not available as shrinkwrap.

Product information

Licensed function title             Product group   Product
IBM Elite Support for Lotus         IBM Elite       IBM Elite
Symphony                            Support for     Support for
                                    Lotus Symphony  Lotus Symphony

Program name                          PID        Charge unit
                                      number     description
IBM Elite Support for Lotus Symphony  5724-U86   Per 20000
                                                 Users, 20

Charge metrics definitions


Install is a unit of measure by which the program can be licensed. An install is an installed copy of the program on a physical or virtual disk made available to be executed on a computer. Licensee must obtain an entitlement for each install of the program.

Passport Advantage program licenses

IBM Elite Support for Lotus Symphony

Part description                                         Part
IBM Elite Support for Lotus Symphony
IBM Elite Support for Lotus Symphony 20,000 AU, 20       D04BQLL
 Contacts SW Support 12Mo

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IBM Electronic Services
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IBM has transformed its delivery of hardware and software support services to help you achieve higher system availability. Electronic Services is a Web-enabled solution that offers an exclusive, no-additional-charge enhancement to the service and support available for IBM servers. These services are designed to provide the opportunity for greater system availability with faster problem resolution and preemptive monitoring. Electronic Services comprises two separate, but complementary, elements: Electronic Services news page and Electronic Services Agent.

The Electronic Services news page is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.

The Electronic Service Agent™ is no-additional-charge software that resides on your server. It monitors events and transmits system inventory information to IBM on a periodic, client-defined timetable. The Electronic Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to deliver proactive service that may result in higher system availability and performance. In addition, information collected through the Service Agent is made available to IBM service support representatives when they help answer your questions or diagnose problems. Installation and use of IBM Electronic Service Agent for problem reporting enables IBM to provide better support and service for your IBM server.

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Passport Advantage

For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner, or authorized IBM Business Partner for Software ValueNet®, if applicable. Additional information is also available at

Business Partner information

If you are an IBM Business Partner - Distributor for Workstation Software acquiring products from IBM, you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBM ID and password are required.

IBM Global Financing

IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, both from IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit

IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.

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Announcement countries
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All European, Middle Eastern, and African countries except:

  • Iran
  • Sudan
  • Syria

Symphony, LotusLive and Electronic Service Agent are trademarks of IBM Corporation in the United States, other countries, or both.

IBM, Lotus, Passport Advantage, Express and ValueNet are registered trademarks of IBM Corporation in the United States, other countries, or both.

Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States, other countries, or both.

Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

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