IBM Business Automation Workflow V18.0 combines IBM Business Process Management with IBM Case Manager, and is now an available product in the IBM Digital Business Automation V18.1 offering

IBM United States Software Announcement 218-116
March 13, 2018

Table of contents
OverviewOverviewTechnical informationTechnical information
Key prerequisitesKey prerequisitesOrdering informationOrdering information
Planned availability datePlanned availability dateTerms and conditionsTerms and conditions
Program numberProgram numberPricesPrices
PublicationsPublications


(Corrected on March 20, 2018)

The Ordering information section is revised.



At a glance

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IBM® Business Automation Workflow V18.0 includes the following:

  • Tools that can simplify designing and deploying business solutions
  • A user interface that is ready-to-use, flexible, and customizable; and can be extended to create role-based client experiences
  • An active-content infrastructure that manages the persisted case object model and enables content-based events for case activities
  • A common runtime for straight-through processing and predefined human workflows
  • Rich analytics that provide several methods to track and measure workflow business performance

IBM Digital Business Automation is refreshed to Version 18.1 and includes:

  • IBM Business Automation Workflow V18.0
  • IBM Operational Decision Manager (ODM) V8.9.2



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Overview

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Business Automation Workflow V18.0 combines IBM Business Process Manager (IBM BPM) and IBM Case Manager into one workflow offering. It unites information, process, and users to provide a 360-degree view of work. In addition to process management and case management, workflow uses advanced analytics, business rules, and collaboration to drive more successful, optimized business outcomes.

IBM Business Automation Workflow provides:

  • Tools that simplify designing and deploying business solutions
  • An ready-to-use interface for user that is flexible and customizable and can be extended to create role-based client experiences
  • An active-content infrastructure that manages the persisted case object model and enables content-based events for case activities
  • A common environment for straight-through processing, human, and case-oriented workflows
  • Rich analytics that provide several methods to track and measure workflow business performance
  • Methods to help users to gather the right content, apply analytics for more accurate decisions, and take necessary actions to assure better business outcomes
  • Ability to identify and incorporate both structured and unstructured content into workflows, regardless of where that content lives either on premises, in the cloud, or in the field with mobile devices

IBM Business Automation Workflow helps organizations:

  • Design a business-friendly environment.
  • Easily implement changes for business agility.
  • Achieve visibility across end-to-end workflows.
  • Increase efficiency and consistency by reusing process components across multiple workflows.
  • Govern workflows.

IBM Digital Business Automation, previously announced in Software Announcement 218-100, dated January 30, 2018, is refreshed to Version 18.1. This updated offering of Digital Business Automation includes Business Automation Workflow V18.0 and IBM ODM V8.9.2. For additional information on Digital Business Automation and ODM V8.9.2 Software Announcements, see the Reference information section.



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Key prerequisites

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Business Automation Workflow requires a:

  • Workstation with a supported operating system
  • Supported database server
  • Supported web browser

For additional details, refer to the Technical information section.



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Planned availability date

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March 23, 2018

  • Electronic distribution
  • US English and national language support

See the Availability of national languages section for national language availability.



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Section 508 of the US Rehabilitation Act

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IBM Business Automation Workflow is capable as of March 23, 2018, when used in accordance with associated IBM documentation, of satisfying the applicable requirements of Section 508 of the Rehabilitation Act, provided that any assistive technology used with the product properly interoperates with it. A US Section 508 Voluntary Product Accessibility Template (VPAT) can be found on the IBM Accessibility website.



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Statement of general direction

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IBM intends to remove support in the Case feature set for Cognos® Real Time Monitor integration in a future release of IBM Business Automation Workflow.

Statements by IBM regarding its plans, directions, and intent are subject to change or withdrawal without notice at the sole discretion of IBM. Information regarding potential future products is intended to outline general product direction and should not be relied on in making a purchasing decision. The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. Information about potential future products may not be incorporated into any contract. The development, release, and timing of any future features or functionality described for IBM products remain at the sole discretion of IBM.



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Reference information

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For information on the IBM Digital Business Automation V18.0, see Software Announcement 218-100, dated January 30, 2018.

For information on the IBM ODM V8.9.2, see Software Announcement 218-080, dated March 13, 2018.



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Availability of national languages

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For available national languages that are available for the offerings packaged within this offering, see the Translation Reports website.

Translation information, if available, can be found at the Translation Reports website.



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Program number

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Program number VRM Program name
5737-H41 18.0.0 IBM Business Automation Workflow
5737-H06 18.1.0 IBM Digital Business Automation


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Offering Information

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Product information is available on the IBM Offering Information website.

More information is also available on the Passport Advantage® and Passport Advantage Express® website.



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Publications

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Documentation for Business Automation Workflow will be available on March 23, 2018, in IBM Knowledge Center.



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Services

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Software Services

IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an extensive portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support a wide range of critical business needs.

To learn more about IBM Software Services, contact your Lab Services Sales or Delivery Leader.



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Technical information

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Specified operating environment

Hardware requirements

Specific hardware requirements for Business Automation Workflow will be available on March 23, 2018 in IBM Knowledge Center.

Software requirements

Specific software requirements for Business Automation Workflow will be available on March 23, 2018 in IBM Knowledge Center.

Planning information

Packaging

This offering is delivered through the internet as an electronic download. There is no physical media.

Direct client support

Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and technical support are provided by the Software Subscription and Support (Software Maintenance) offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software, and technical support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with each program license acquired. The initial period of Software Subscription and Support (Software Maintenance) can be extended by the purchase of a renewal option, if available.



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Ordering information

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This product is only available through Passport Advantage. It is not available as shrinkwrap.

These products may only be sold directly by IBM or by authorized IBM Business Partners for Channel Value Rewards.

More information can be found on the IBM Channel Value Rewards website.

To locate IBM Business Partners for Channel Value Rewards in your geography for a specific Channel Value Rewards portfolio, go to the Find a Business Partner page.

Product Group: IBM Systems, Middleware

Product: IBM Business Automation Workflow ( 5737-H41)

Product Category: Digital Business Automation


Passport Advantage

IBM Business Automation Workflow ( 5737-H41)

Program name/Description Part number
IBM Business Automation Workflow Enterprise Processor Value Unit (PVU) License + SW Subscription & Support 12 Months D1X9GLL
IBM Business Automation Workflow Enterprise PVU Annual SW Subscription & Support Renewal 12 Months E0P9JLL
IBM Business Automation Workflow Enterprise PVU SW Subscription & Support Reinstatement 12 Months D1X9HLL
IBM Business Automation Workflow Enterprise for Non-Production Environment PVU License + SW Subscription & Support 12 Months D1X9KLL
IBM Business Automation Workflow Enterprise for Non-Production Environment PVU Annual SW Subscription & Support Renewal 12 Months E0P9LLL
IBM Business Automation Workflow Enterprise for Non-Production Environment PVU SW Subscription & Support Reinstatement 12 Months D1X9LLL
IBM Business Automation Workflow Express PVU License + SW Subscription & Support 12 Months D1X9QLL
IBM Business Automation Workflow Express PVU Annual SW Subscription & Support Renewal 12 Months E0P9NLL
IBM Business Automation Workflow Express PVU SW Subscription & Support Reinstatement 12 Months D1X9RLL
IBM Business Automation Workflow Express for Non-Production Environment PVU License + SW Subscription & Support 12 Months D1X9ULL
IBM Business Automation Workflow Express for Non-Production Environment PVU Annual SW Subscription & Support Renewal 12 Months E0P9QLL
IBM Business Automation Workflow Express for Non-Production Environment PVU SW Subscription & Support Reinstatement 12 Months D1X9WLL


Passport Advantage trade-up products and part numbers

You must have previously acquired licenses for the following precursor products to be eligible to acquire equivalent licenses of the trade-up products.

IBM Business Automation Workflow V18.0 ( 5737-H41)

Program name/Description Trade-up part number
IBM Business Automation Workflow Enterprise PVU from IBM Case Manager Trade Up License + SW Subscription & Support 12 Months D1XAILL
IBM Business Automation Workflow Enterprise PVU from IBM Case Foundation Trade Up License + SW Subscription & Support 12 Months D1XAJLL
IBM Business Automation Workflow Enterprise PVU from IBM Business Automation Workflow Express Trade Up License + SW Subscription & Support 12 Months D1XAKLL
IBM Business Automation Workflow Enterprise PVU from IBM Business Automation Workflow Enterprise for Non-Production Environment Trade Up License + SW Subscription & Support 12 Months D1XALLL
IBM Business Automation Workflow Enterprise for Linux® on IBM Z PVU from IBM Case Foundation Trade Up License + SW Subscription & Support 12 Months D1XAMLL
IBM Business Automation Workflow Enterprise for Linux on IBM Z PVU from IBM Case Manager Trade Up License + SW Subscription & Support 12 Months D1XANLL
IBM Business Automation Workflow Enterprise for Linux on IBM Z PVU from IBM Business Automation Workflow Enterprise for Linux on IBM Z Non-Production Environment Trade Up License + SW Subscription & Support 12 Months D1XAPLL
IBM Business Automation Workflow Enterprise for Linux on IBM Z PVU from IBM Business Automation Workflow Express Trade Up License + SW Subscription & Support 12 Months D1XAXLL
IBM Business Automation Workflow Enterprise for Non-Production Environment PVU from IBM Business Automation Workflow Express for Non-Production Environment Trade Up License + SW Subscription & Support 12 Months D1XAQLL
IBM Business Automation Workflow Enterprise for Non-Production Environment for Linux on IBM Z PVU from IBM Business Automation Workflow Express for Linux on IBM Z Non-Production Environment Trade Up License + SW Subscription & Support 12 Months D1XARLL
IBM Business Automation Workflow Express PVU from IBM Case Foundation Trade Up License + SW Subscription & Support 12 Months D1XASLL
IBM Business Automation Workflow Express PVU from IBM Case Manager Trade Up License + SW Subscription & Support 12 Months D1XATLL
IBM Business Automation Workflow Express PVU from IBM Business Automation Workflow Express for Non-Production Environment Trade Up License + SW Subscription & Support 12 Months D1XAULL
IBM Business Automation Workflow Express for Linux on IBM Z PVU from IBM Case Foundation Trade Up License + SW Subscription & Support 12 Months D1XAVLL
IBM Business Automation Workflow Express for Linux on IBM Z PVU from IBM Business Automation Workflow Express for Linux on IBM Z Non-Production Environment Trade Up License + SW Subscription & Support 12 Months D1XAWLL
IBM Business Automation Workflow Express for Linux on IBM Z PVU from IBM Case Manager Trade Up License + SW Subscription & Support 12 Months D1XAYLL

IBM Digital Business Automation V18.1 (5737-H06)

Program name/Description Trade-up part number
IBM Digital Business Automation Enterprise PVU from IBM Digital Business Automation Express Trade Up License + SW Subscription & Support 12 Months D1X7RLL
IBM Digital Business Automation Enterprise for Linux on IBM Z PVU from Eligible Programs for Linux on IBM Z Trade Up License + SW Subscription & Support 12 Months D1X7SLL
IBM Digital Business Automation Enterprise for Linux on IBM Z PVU from IBM Digital Business Automation Express for Linux on IBM Z Trade Up License + SW Subscription & Support 12 Months D1X7TLL
IBM Digital Business Automation Express for Linux on IBM Z PVU from Eligible Programs for Linux on IBM Z Trade Up License + SW Subscription & Support 12 Months D1X7ULL

Clients must have current active Software Subscription and Support in place for all of the licenses that will be given up by the use of the trade-up parts. Those customers with lapsed support need to reinstate their S&S contracts to be eligible for trade-ups.

Consult your local IBM representative if you have any questions.


Cross-platform product for use on IBM Z Integrated Facility for Linux (IFL) engines or zEnterprise® BladeCenter Extension

IBM Business Automation Workflow ( 5737-H41)

Program name/Description Part number
IBM Business Automation Workflow Enterprise for Linux on IBM Z PVU License + SW Subscription & Support 12 Months D1X9ILL
IBM Business Automation Workflow Enterprise for Linux on IBM Z PVU Annual SW Subscription & Support Renewal 12 Months E0P9KLL
IBM Business Automation Workflow Enterprise for Linux on IBM Z PVU SW Subscription & Support Reinstatement 12 Months D1X9JLL
IBM Business Automation Workflow Enterprise for Non-Production Environment for Linux on IBM Z PVU License + SW Subscription & Support 12 Months D1X9NLL
IBM Business Automation Workflow Enterprise for Non-Production Environment for Linux on IBM Z PVU Annual SW Subscription & Support Renewal 12 Months E0P9MLL
IBM Business Automation Workflow Enterprise for Non-Production Environment for Linux on IBM Z PVU SW Subscription & Support Reinstatement 12 Months D1X9PLL
IBM Business Automation Workflow Express for Linux on IBM Z PVU License + SW Subscription & Support 12 Months D1X9SLL
IBM Business Automation Workflow Express for Linux on IBM Z PVU Annual SW Subscription & Support Renewal 12 Months E0P9PLL
IBM Business Automation Workflow Express for Linux on IBM Z PVU SW Subscription & Support Reinstatement 12 Months D1X9TLL
IBM Business Automation Workflow Express for Non-Production Environment for Linux on IBM Z PVU License + SW Subscription & Support 12 Months D1X9XLL
IBM Business Automation Workflow Express for Non-Production Environment for Linux on IBM Z PVU Annual SW Subscription & Support Renewal 12 Months E0P9RLL
IBM Business Automation Workflow Express for Non-Production Environment for Linux on IBM Z PVU SW Subscription & Support Reinstatement 12 Months D1X9YLL

Charge metric

Program name Part number or PID number Charge metric
IBM Business Automation Workflow 5737-H41 PVU
IBM Digital Business Automation 5737-H06 PVU

Charge metric descriptions

For charge metric descriptions, see the license information document:

Program/service name License information document
IBM Business Automation Workflow Enterprise V18.0 L-APIG-AVDGSQ
IBM Business Automation Workflow Enterprise for Non-Production Environment V18.0 L-APIG-AVSCVN
IBM Business Automation Workflow Express V18.0 L-APIG-AVDHJS
IBM Business Automation Workflow Express for Non-Production Environment V18.0 L-APIG-AVSF65
IBM Digital Business Automation Enterprise V18.1 L-ASAY-AVWJ8L
BM Digital Business Automation Express V18.1 L-ASAY-AVWEVP


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Processor Value Unit (PVU) sub-capacity licensing

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IBM Business Automation Workflow is eligible for sub-capacity licensing. Clients must obtain Proofs of Entitlement (PoEs) for the maximum processor core capacity available to an eligible sub-capacity product when deployed in an eligible virtualization environment. This is also referred to as sub-capacity or virtualization capacity licensing.

Clients must use the IBM License Metric Tool (ILMT) unless they meet the exceptions described on the ILMT website.

For information regarding PVU sub-capacity licensing, see the Passport Advantage Virtualization Capacity (Sub-capacity) Licensing website.



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Terms and conditions

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The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.

This product is only available through Passport Advantage.

Licensing

IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use. Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.

This software license includes Software Subscription and Support (also referred to as Software Maintenance).

Agreement for Acquisition of Software Maintenance

This program is licensed under the IBM Program License Agreement (IPLA) and the associated Agreement for Acquisition of Software Maintenance, which provide for support with ongoing access to releases and versions of the program. IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with the initial license acquisition of each program acquired. The initial period of Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available. This program has a one-time license charge for use of the program and an annual renewable charge for the enhanced support that includes telephone assistance (voice support for defects during normal business hours), as well as access to updates, releases, and versions of the program as long as support is in effect.

License Information number

Program/service name License information document
IBM Business Automation Workflow Enterprise V18.0 L-APIG-AVDGSQ
IBM Business Automation Workflow Enterprise for Non-Production Environment V18.0 L-APIG-AVSCVN
IBM Business Automation Workflow Express V18.0 L-APIG-AVDHJS
IBM Business Automation Workflow Express for Non-Production Environment V18.0 L-APIG-AVSF65
IBM Digital Business Automation Enterprise V18.1 L-ASAY-AVWJ8L
BM Digital Business Automation Express V18.1 L-ASAY-AVWEVP

The program's License Information is available for review on the IBM Software License Agreement website.

Limited warranty applies

Yes

Limited warranty

IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.

IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, see the IBM Software Support Handbook.

IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).

Program technical support

Technical support of a program product version or release will be available for a minimum of two years from the general availability date, as long as your Software Subscription and Support (also referred to as Software Maintenance) is in effect.

This technical support allows you to obtain assistance (by telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Subscription and Support (Software Maintenance) also provides you with access to versions, releases, and updates (CD releases, Long Term Support Releases or fixes) of the program. You will be notified, through an announcement letter, of discontinuance of support with six months' notice. If you require additional technical support from IBM, including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.

The terms and conditions for IBM Digital Business Automation. previously announced in Software Announcement 218-100, dated January 30, 2018, are unchanged with this announcement.

For additional information on the IBM Software Support Lifecycle Policy, see the IBM Software Support Lifecycle Policy website.

Money-back guarantee

If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.

For clarification, note that (1) for programs acquired under the IBM International Passport Advantage offering, this term applies only to your first acquisition of the program and (2) for programs acquired under any of IBM's On/Off Capacity on Demand (On/Off CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by you.

Volume orders (IVO)

No

Passport Advantage applies

Yes, information is available on the Passport Advantage and Passport Advantage Express website.

Usage restrictions

Yes

For any usage restrictions, see the License information documents.

IBM Business Automation Workflow ( 5737-H41)

Program/service name License information document
IBM Business Automation Workflow Enterprise V18.0 L-APIG-AVDGSQ
IBM Business Automation Workflow Enterprise for Non-Production Environment V18.0 L-APIG-AVSCVN
IBM Business Automation Workflow Express V18.0 L-APIG-AVDHJS
IBM Business Automation Workflow Express for Non-Production Environment V18.0 L-APIG-AVSF65

IBM Digital Business Automation (5737-H06)

Program/service name License information document
IBM Digital Business Automation Enterprise V18.1 L-ASAY-AVWJ8L
BM Digital Business Automation Express V18.1 L-ASAY-AVWEVP

Software Subscription and Support applies

Yes. Software Subscription and Support, also referred to as Software Maintenance, is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and Technical Support are provided by the Software Subscription and Support offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software, and Technical Support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support with each program license acquired. The initial period of Software Subscription and Support can be extended by the purchase of a renewal option, if available.

While your Software Subscription and Support is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance by telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, see the IBM Software Support Handbook. Software Subscription and Support does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements.

Unless specified otherwise in a written agreement with you, IBM does not provide support for third-party products that were not provided by IBM. Ensure that when contacting IBM for covered support, you follow problem determination and other instructions that IBM provides, including in the IBM Software Support Handbook.

For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, go to the Passport Advantage and Passport Advantage Express website.

Other support

Passport Advantage

Variable charges apply

No

Educational allowance available

Not applicable.



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Statement of good security practices

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IT system security involves protecting systems and information through intrusion prevention, detection, and response to improper access from within and outside your enterprise. Improper access can result in information being altered, destroyed, or misappropriated or can result in misuse of your systems to attack others. Without a comprehensive approach to security, no IT system or product should be considered completely secure and no single product or security measure can be completely effective in preventing improper access. IBM systems and products are designed to be part of a regulatory compliant, comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products, or services to be most effective.

Important: IBM does not warrant that any systems, products, or services are immune from, or will make your enterprise immune from, the malicious or illegal conduct of any party.



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Prices

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Business Partner information

If you are an IBM Business Partner acquiring products from IBM, you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBMid and password are required to access the IBM Passport Advantage website.


Passport Advantage

For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner for Channel Value Rewards. Additional information is also available on the Passport Advantage and Passport Advantage Express website.

IBM Global Financing

IBM Global Financing offers competitive financing to credit-qualified clients to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all client segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or go to the IBM Global Financing website for more information.

IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government clients. Rates are based on a client's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.

Financing from IBM Global Financing helps you preserve cash and credit lines, enables more technology acquisition within current budget limits, can help accelerate implementation of economically attractive new technologies, offers payment and term flexibility, and can help match project costs to projected benefits. Financing is available worldwide for credit-qualified clients.

Trademarks

IBM, Passport Advantage, PartnerWorld, Express, Cognos and zEnterprise are registered trademarks of IBM Corporation in the United States, other countries, or both.

Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at

Terms of use

For the most current information regarding IBM products, consult your IBM representative or reseller, or go to the IBM worldwide contacts page

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