IBM Post Warranty ServicePacs offer maintenance for IBM System x, IBM IntelliStation, IBM ThinkPad, and desktop products

IBM Europe, Middle East, and Africa Services Announcement ZS10-0171
November 9, 2010

ENUSZS10-0171.PDF ENUSZS10-0171.PDF

Table of contents
Overview Overview Prices Prices
Planned availability date Planned availability date Announcement countries Announcement countries
Description Description


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Overview
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These IBM® Post Warranty ServicePac® offerings for IBM System x®, IBM IntelliStation®, IBM ThinkPad®, and desktop products deliver hardware maintenance or maintenance upgrade coverage in an electronic format. ServicePac is available through the same IBM Business Partners who sell the related IBM hardware. With these ServicePac offerings, you get an off-the-shelf upgrade solution the same time that you purchase the IBM machine. The number of unique ServicePac offerings is kept to a minimum with each part number supporting a range of machine types.

To select the correct ServicePac for a particular machine type, you can use a selection guide that includes a complete list of machine types with cross-references. Alternatively, ServicePac details can be found at

http://www.ibm.com/sales/gss/spst/servicepac

You can order ServicePac offerings by part number through SAP in the same way you order IBM products. The simple registration process ensures that you receive fast and efficient coverage. To be eligible for service, you must purchase a ServicePac within 30 days of the purchase of the machine type to which it applies. You must also register a ServicePac offering within 15 days of purchase by completing the ServicePac online registration at

http://www.ibm.com/servicepac


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Planned availability date
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November 9, 2010



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Description
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Affected ServicePac part numbers and their associated machine types

The following System x Service offerings apply to all announced countries except Russia, Nigeria, Kenya, Angola, Tanzania, Botswana, and Mozambique:

System x

One-year offerings
 
ServicePac                                Eligible
part                 ServicePac           machine
number       ID      description          type
 
61P7660     PC148    1YR IOR 7x24x4hr     8675
                                          8864
                                          8877
 
61P7664     PC152    1YR IOR 7x24x4hr     8669
                                          8872
                                          8874
                                          7141
                                          1701
                                          8879
                                          8852
                                          7163
 
61P7662     PC150    1YR IOR 7x24x4hr     1700
                                          7233
                                          7145
 
61P7663     PC151    1YR IOR 9x5x4hr      1700
                                          7233
                                          7145
 
61P7666     PC154    1YR IOR 7x24x4hr     8664
                                          8665
                                          8668
                                          8688
 
61P7668     PC156    1YR IOR 7x24x4hr     8649
                                          1733
                                          7977
 
40M7564     PC406    1YR IOR 7x24x4hr     8648
                                          8837
                                          8850
                                          4362
                                          4363
                                          7973
                                          7974
                                          7975
                                          7976
                                          7978
                                          7981
                                          7984
                                          7992
                                          8853
                                          7995
                                          7940
                                          7941
                                          4251
                                          4252
                                          7327
                                          7328
 
40M7565     PC407    1YR IOR 7x24x4hr     8670
                                          8673
                                          8678
                                          8832
                                          8839
                                          8840
                                          8842
                                          7972
                                          7979
                                          7985
                                          4192
                                          4193
                                          7902
                                          7901
                                          8847
                                          7946
                                          7836
                                          7837
                                          7379
                                          7944
                                          7872
                                          9362
 
40M7566     PC408    1YR IOR 7x24x4hr     8487
                                          8488
                                          8489
                                          8485
                                          8849
                                          8490
                                          8491
                                          8486
                                          4347
                                          7971
                                          4364
                                          7996
                                          8014
                                          8028
                                          4365
                                          1735
 
40M7567     PC409    1YR IOR 7x24x4hr     8841
                                          8866
                                          7948
                                          7947
                                          9308
                                          9956
                                          7945
                                          93071
 
40M7568     PC410    1YR IOR 7x24x4hr     8684
                                          8863
                                          3020
                                          7943
                                          9360
 
40M7569     PC411    1YR IOR 7x24x4hr     8443
                                          8848
                                          7969
                                          8844
                                          4190
                                          4194
                                          4367
                                          4368
                                          7870
                                          7871
 
40M7570     PC412    1YR IOR 7x24x4hr     8855
 
40M7571     PC413    1YR IOR 7x24x4hr     8862
                                          8865
                                          8677
 
40M7572     PC414    1YR IOR 7x24x4hr     8878
                                          8765
                                          8674
 
68Y5596     PC1145   1YR IOR 7x24x4hr     7839
                                          7380
 
91Y5357     PC1224   1YR IOR 7x24x4hr     7377
                                          9361
 
91Y5361     PC1228   1YR IOR 7x24x4hr     7164
 
91Y5365     PC1232   1YR IOR 7x24x4hr     42533
 
61P7661     PC149    1YR IOR 5x9x4hr      8877
                                          8675
                                          8864
 
61P7665     PC153    1YR IOR 5x9x4hr      8669
                                          8872
                                          8874
                                          8879
                                          7141
                                          1701
                                          7163
 
61P7667     PC155    1YR IOR 5x9x4hr      8664
                                          8665
                                          8668
                                          8688
 
61P7669     PC157    1YR IOR 5x9x4hr      8649
                                          1733
                                          7977
                                          4192
                                          4193
                                          7836
                                          7837
                                          7379
                                          9361
 
40M7576     PC418    1YR IOR 5x9x4hr      8648
                                          8837
                                          8850
                                          4362
                                          4363
                                          7973
                                          7974
                                          7975
                                          7976
                                          7978
                                          7981
                                          7984
                                          7992
                                          8853
                                          7995
                                          7940
                                          7941
                                          4251
                                          4252
                                          7327
                                          7328
 
40M7577     PC419    1YR IOR 5x9x4hr      8670
                                          8673
                                          8678
                                          8832
                                          8839
                                          8840
                                          8842
                                          7972
                                          7979
                                          7985
                                          8847
                                          7946
                                          7944
                                          9362
 
40M7578     PC420    1YR IOR 5x9x4hr      8487
                                          8488
                                          8489
                                          8485
                                          8849
                                          8491
                                          8490
                                          8486
                                          4347
                                          7971
                                          4364
                                          4365
                                          7996
                                          8014
                                          8028
                                          1735
 
40M7579     PC421    1YR IOR 5x9x4hr      8841
                                          8866
                                          7948
                                          7947
                                          9308
                                          9956
                                          7945
                                          93071
 
40M7580     PC422    1YR IOR 5x9x4hr      8684
                                          8863
                                          7943
 
40M7581     PC423    1YR IOR 5x9x4hr      8843
                                          8848
                                          7969
                                          8844
                                          4190
                                          4194
                                          4367
                                          4368
 
40M7582     PC424    1YR IOR 5x9x4hr      8855
 
40M7583     PC425    1YR IOR 5x9x4hr      8862
                                          8865
                                          9360
 
40M7584     PC426    1YR IOR 5x9x4hr      8878
                                          8765
                                          8674
 
68Y5597     PC1146   1YR IOR 5x9x4hr      7839
                                          7380
 
84Y1639     PC1150   1YR IOR 5x9x4hr      93072
 
91Y5358     PC1225   1YR IOR 5x9x4hr      7377
 
91Y5362     PC1229   1YR IOR 5x9x4hr      7164
 
91Y5366     PC1233   1YR IOR 5x9x4hr      42533
 
56Y6326     PC1009   1YR IOR 7x24x4hr     8886
 
56Y6332     PC1011   1YR IOR 7x24x4hr     8740
                                          8750
 
84Y1638     PC1149   1YR IOR 7x24x4hr     93072
 
91Y3938     PC1191   1YR IOR 5x9x4hr      7148
 
91Y3937     PC1190   1YR IOR 7x24x4hr     7148
 
91Y3934     PC1187   1YR IOR 5x9x4hr      7376
 
91Y3933     PC1186   1YR IOR 7x24x4hr     7376
 
Two-year offerings
 
ServicePac                                Eligible
part                 ServicePac           machine
number       ID      description          type
 
10N3980     PC583    2yr IOR 7x24x4hr     8864
                                          8877
 
10N3981     PC584    2yr IOR 7x24x4hr     1700
                                          7233
                                          7145
 
10N3982     PC585    2YR IOR 7x24x4hr     8872
                                          8874
                                          7141
                                          1701
                                          8879
                                          8852
                                          7163
 
10N3983     PC586    2YR IOR 7x24x4hr     8688
 
10N3984     PC587    2YR IOR 7x24x4hr     7977
 
10N3985     PC588    2YR IOR 7x24x4hr     8837
                                          8850
                                          4362
                                          4363
                                          7973
                                          7974
                                          7975
                                          7976
                                          7978
                                          7981
                                          7984
                                          7992
                                          8853
                                          7995
                                          7940
                                          7941
                                          4251
                                          4252
                                          7327
                                          7328
 
10N3986     PC589    2YR IOR 7x24x4hr     7972
                                          7979
                                          7985
                                          4192
                                          4193
                                          7901
                                          7902
                                          8847
                                          7946
                                          7836
                                          7837
                                          7379
                                          7872
                                          7944
                                          9362
 
10N3987     PC590    2YR IOR 7x24x4hr     8487
                                          8488
                                          8485
                                          8849
                                          8490
                                          8491
                                          8486
                                          4347
                                          7971
                                          4364
                                          4365
                                          7996
                                          8014
                                          8028
                                          1735
 
10N3988     PC591    2YR IOR 7x24x4hr     8841
                                          8866
                                          7948
                                          7947
                                          9956
                                          7945
                                          93071
 
10N3989     PC592    2YR IOR 7x24x4hr     3020
                                          7943
                                          8863
                                          9360
 
10N3990     PC593    2YR IOR 7x24x4hr     8843
                                          8848
                                          7969
                                          8844
                                          4190
                                          4194
                                          4367
                                          4368
                                          7870
                                          7871
 
10N3991     PC594    2YR IOR 7x24x4hr     N/A
 
10N3992     PC595    2YR IOR 7x24x4hr     8865
 
10N3993     PC596    2YR IOR 7x24x4hr     8878
                                          8765
 
68Y5598     PC1147   2YR IOR 7x24x4hr     7839
                                          7380
 
84Y1637     PC1151   2YR IOR 7x24x4hr     93072
 
91Y5359     PC1226   2YR IOR 7x24x4hr     7377
                                          9361
 
91Y5363     PC1230   2YR IOR 7x24x4hr     7164
 
91Y5367     PC1234   2YR IOR 7x24x4hr     42533
 
10N3995     PC598    2YR IOR 5x9x4hr      8864
                                          8877
 
10N3997     PC600    2YR IOR 5x9x4hr      1701
                                          8872
                                          8874
                                          8879
                                          7141
                                          7163
 
10N3998     PC601    2YR IOR 5x9x4hr      8688
 
10N3999     PC602    2YR IOR 5x9x4hr      7977
                                          4192
                                          4193
                                          7836
                                          7837
                                          7379
                                          9361
 
13P0943     PC603    2YR IOR 5x9x4hr      8837
                                          8850
                                          4362
                                          4363
                                          7973
                                          7974
                                          7975
                                          7976
                                          7978
                                          7981
                                          7984
                                          7992
                                          8853
                                          7995
                                          7940
                                          7941
                                          4251
                                          4252
                                          7327
                                          7328
 
13P0944     PC604    2YR IOR 5x9x4hr      7972
                                          7979
                                          7985
                                          8847
                                          7946
                                          7944
                                          9362
 
13P0945     PC605    2YR IOR 5x9x4hr      8487
                                          8488
                                          8485
                                          8849
                                          8491
                                          8490
                                          8486
                                          4347
                                          7971
                                          4364
                                          4365
                                          7996
                                          8014
                                          8028
                                          1735
 
13P0946     PC606    2YR IOR 5x9x4hr      8841
                                          8866
                                          7948
                                          7947
                                          9956
                                          7945
                                          93071
 
13P0947     PC607    2YR IOR 7x24x4hr     7943
                                          8863
 
13P0948     PC608    2YR IOR 5x9x4hr      8843
                                          8848
                                          7969
                                          8844
                                          4190
                                          4194
                                          4367
                                          4368
 
13P0949     PC609    2YR IOR 5x9x4hr      N/A
 
13P0950     PC610    2YR IOR 5x9x4hr      8865
                                          9360
 
13P0951     PC611    2YR IOR 5x9x4hr      8878
                                          8765
 
10N3996     PC599    2YR IOR 5x9x4hr      1700
                                          7233
                                          7145
 
68Y5599     PC1148   2YR IOR 5x9x4hr      7839
                                          7380
 
91Y5360     PC1227   2YR IOR 5x9x4hr      7377
 
91Y5364     PC1231   2YR IOR 5x9x4hr      7164
 
91Y5368     PC1235   2YR IOR 5x9x4hr      42533
 
84Y1636     PC1152   2YR IOR 5x9x4hr      93072
 
56Y6333     PC1010   2YR IOR 7x24x4hr     8886
 
56Y6327     PC1012   2YR IOR 7x24x4hr     8740
                                          8750
 
91Y3940     PC1193   2YR IOR 5x9x4hr      7148
 
91Y3939     PC1192   2YR IOR 7x24x4hr     7148
 
91Y3936     PC1189   2YR IOR 7x24x4hr     7376
 
91Y3935     PC1188   2YR IOR 7x24x4hr     7376
 

IntelliStation

IntelliStation Service offerings apply to all announced countries except Russia, Nigeria, Kenya, Angola, Tanzania, Botswana, Mozambique, Egypt, Pakistan, Serbia, Ukraine, Morocco and Tunisia.

One-year offerings
 
ServicePac                                Eligible
part                 ServicePac           machine
number       ID      description          type
 
41C5746     PC430    1YR IOR 5x9 NBD      6225
                                          6218
                                          9229
 
41C5747     PC431    1YR IOR 5x9 NBD      6223
                                          6227
                                          9228
 
41C5748     PC432    1YR IOR 5x9 NBD      6233
                                          6217

Two-year offerings
ServicePac                                Eligible
part                 ServicePac           machine
number       ID      description          type
 
13P0953     PC613    2YR IOR 5x9 NBD      6225
                                          6218
                                          9229
 
13P0954     PC614    2YR IOR 5x9 NBD      6223
                                          6227
                                          9228

ThinkPad

The following ThinkPad Service offerings apply to all announced countries except Russia, Nigeria, Kenya, Angola, Tanzania, Botswana, Mozambique, Egypt, Pakistan, Serbia, Ukraine, Morocco and Tunisia:

ServicePac                                Eligible
part                 ServicePac           machine
number       ID      description          type
 
61P7675     PC163    1YR Courier Collect  2382
                                          2668
                                          2669
 
61P7676     PC164    1YR IOR NBD TP       2382
                                          2668
 
41E8959     PC464    1YR Courier Collect  1846
                                          1847
                                          1858
                                          1860
                                          1871
                                          2525
                                          2527
                                          1848
                                          1861
                                          1872
                                          2526
 
41E8960     PC465    1YR IOR NBD TP       1846
                                          1847
                                          1858
                                          1860
                                          1871
                                          2525
                                          2527
                                          1848
                                          1861
                                          1872
                                          2526
 

Desktops

The following Desktop Service offerings apply to all announced countries except Russia, Nigeria, Kenya, Angola, Tanzania, Botswana, Mozambique, Egypt, Pakistan, Serbia, Ukraine, Morocco and Tunisia:

ServicePac                                Eligible
part                 ServicePac           machine
number       ID      description          type
 
61P7672     PC160    1YR IOR NBD Desktop  8122
                                          8123
                                          8124
                                          8132
                                          8134
                                          8135
                                          8136

The following service offerings apply to Russia, Nigeria, Kenya, Angola, Tanzania, Botswana, and Mozambique only:

System x

One-year offerings
ServicePac                                Eligible
part                 ServicePac           machine
number       ID      description          type
 
65Y5106     PC1042   1YR IOR 9x5 NBD      8485
                                          8849
                                          8490
                                          8491
                                          4364
                                          4365
                                          93072
 
65Y5108     PC1044   1YR IOR 9x5 NBD      4347
                                          8487
                                          8489
                                          8486
                                          7996
                                          7971
                                          1735
 
65Y5110     PC1046   1YR IOR 9x5 NBD      8837
                                          4363
                                          4362
                                          7973
                                          7995
                                          8488
                                          4190
                                          4194
                                          4367
                                          4368
                                          7974
                                          7978
                                          8853
                                          8014
                                          8028
                                          8648
                                          7940
                                          7941
                                          8848
                                          7969
                                          42523
 
65Y5112     PC1048   1YR IOR 9x5 NBD      8850
                                          7975
                                          7976
                                          7984
                                          8673
                                          4192
                                          7981
                                          7992
                                          4193
                                          8843
                                          8844
                                          4251
                                          4252
                                          7327
                                          7328
 
65Y5114     PC1050   1YR IOR 9x5 NBD      7972
                                          7985
                                          8847
                                          8839
                                          7979
                                          7901
                                          8842
                                          1733
                                          8670
                                          8678
                                          8832
                                          7946
                                          7870
                                          7836
                                          7837
                                          7379
                                          7871
                                          7872
                                          7944
                                          7377
                                          9361
                                          9362
 
65Y5116     PC1052   1YR IOR 9x5 NBD      8649
                                          8840
                                          7902
                                          8866
                                          7977
                                          3020
                                          7948
                                          8865
                                          7943
                                          7947
                                          9956
                                          7945
                                          7376
                                          9360
 
65Y5118     PC1054   1YR IOR 9x5 NBD      8863
                                          8862
                                          8841
                                          8684
                                          9308
                                          93071
 
65Y5120     PC1056   1YR IOR 9x5 NBD      8864
                                          8675
                                          8877
                                          8677
                                          8674
 
65Y5122     PC1058   1YR IOR 9x5 NBD      8879
                                          8878
                                          1701
                                          8872
                                          7839
                                          7380
 
65Y5124     PC1060   1YR IOR 9x5 NBD      8874
                                          8669
                                          8765
                                          7163
                                          7141
                                          8852
                                          7148
                                          7164
 
65Y5126     PC1062   1YR IOR 9x5 NBD      1700
                                          8664
                                          8668
                                          8665
                                          8855
                                          7233
                                          7145
 
65Y5128     PC1064   1YR IOR 9x5 NBD      8688
                                          8886
 
65Y5191     PC1066   1YR IOR 9x5 NBD      8740
                                          8750

Two-year offerings
ServicePac                                Eligible
part                 ServicePac           machine    
number       ID      description          type
 
65Y5107     PC1043   2YR IOR 9x5 NBD      8485
                                          8849
                                          8490
                                          8491
                                          4364
                                          4365
                                          93072
 
65Y5109     PC1045   2YR IOR 9x5 NBD      4347
                                          8487
                                          8486
                                          7996
                                          7971
                                          1735
 
65Y5111     PC1047   2YR IOR 9x5 NBD      8837
                                          4363
                                          4362
                                          7973
                                          7995
                                          8488
                                          4190
                                          4194
                                          4367
                                          4368
                                          7974
                                          7978
                                          8853
                                          8014
                                          8028
                                          7940
                                          7941
                                          8848
                                          7969
                                          42523
 
65Y5113     PC1049   2YR IOR 9x5 NBD      8850
                                          7975
                                          7976
                                          7984
                                          4192
                                          7981
                                          7992
                                          4193
                                          8843
                                          8844
                                          4251
                                          4252
                                          7327
                                          7328
 
65Y5115     PC1051   2YR IOR 9x5 NBD      7972
                                          7985
                                          8847
                                          7979
                                          7901
                                          7946
                                          7870
                                          7836
                                          7837
                                          7379
                                          7871
                                          7872
                                          7944
                                          7377
                                          9361
                                          9362
 
65Y5117     PC1053   2YR IOR 9x5 NBD      7902
                                          8866
                                          7977
                                          3020
                                          7948
                                          8865
                                          7943
                                          7947
                                          9956
                                          7945
                                          7376
                                          9360
 
65Y5119     PC1055   2YR IOR 9x5 NBD      8863
                                          8841
                                          93071
 
65Y5121     PC1057   2YR IOR 9x5 NBD      8864
                                          8877
 
65Y5123     PC1059   2YR IOR 9x5 NBD      8879
                                          8878
                                          1701
                                          8872
                                          7839
                                          7380
 
65Y5125     PC1061   2YR IOR 9x5 NBD      8874
                                          8765
                                          7163
                                          7141
                                          8852
                                          7148
                                          7164
 
65Y5127     PC1063   2YR IOR 9x5 NBD      1700
                                          7233
                                          7145
 
65Y5129     PC1065   2YR IOR 9x5 NBD      8688
                                          8886
 
65Y5192     PC1067   2YR IOR 9x5 NBD      8740
                                          8750

1 Machine type active from September 6, 2010

2 Machine type withdrawal effective September 6, 2010

3 Only applicable to Czech Republic, Bulgaria, Croatia, Hungary, Poland, Romania, Serbia, Slovakia, Slovenia, Turkey and Ukraine

Note: The above list represents all models of the eligible machine types unless stated otherwise.

Maintenance service upgrade (MSU)

IBM Maintenance ServicePacs are designed to give you the continuity of IBM Maintenance and level of service and are applicable to the warranty period or maintenance contract. Maintenance Service can include single elements or combinations of:

  1. Extended hours of coverage
  2. Upgraded service delivery method (SDM)
  3. Higher level of response time objective
Terms and eligibility requirements

Service delivery method

IBM On-site Repair (IOR): Repair is performed at customer site. If the machine cannot be fixed with the help of IBM remote support, the repair activity is performed by an IBM representative at the customer's site.

The term screening refers to the initial remote problem determination (PD) or problem source identification (PSI) activity on a customer's service request that is performed by technical support personnel. Typically, this is the first technical activity performed after the service request has been entered into the call management system and the customer has been entitled. Call screening results in the creation of the initial action plan to resolve the service request.

IBM Courier Exchange (ICE): Machine exchange at customer site. If the warranty service is required, call IBM support. If the machine cannot be fixed with the help of IBM remote support, the defective machine is exchanged for a machine that is in good working order by an IBM-designated courier. The customer is responsible for disconnecting the defective machine and activating the replacement machine.

These ServicePac offerings do not cover the repair of damage to the machine caused by failure to provide a suitable environment as prescribed by IBM, accident, disaster, misuse, abuse, non-IBM modifications of the machine, attachment of non-IBM features, or by unauthorized service on the machine. IBM does not warrant the loss or corruption of data or programs.

The customer is responsible for the reconstruction of lost or corrupted programs.

Items classified as consumable supplies or accessories are not covered under this service offering.

To be eligible for service, you must follow the registration instructions on the registration email received upon purchase and must successfully register the ServicePac offering.

Hours of coverage

  • 9x5 coverage - 9 hours per day, Monday through Friday, excluding public and national holidays
  • 24x7 coverage - 24 hours per day, Monday through Saturday, 365 days a year

Limitations with respect to replacements or to parts for upgrades: Products classified as consumable supplies, such as peripheral devices and accessories, such as external displays, are not covered by this service.

Repair parts and replacement machines, which may be furnished on an exchange basis, may not be new but will be in good working order. All replaced parts and machines become the property of IBM. Some parts of IBM machines are designated as customer replaceable units (CRUs), enabling you to replace these parts.

CRU information and replacement instructions are shipped with the IBM machine. They are also available upon request. You may be given the option of installing a CRU yourself or may request IBM to install it as part of this service. You must return all defective CRUs to IBM in accordance with the return instructions issued with the replacement CRU. Certain machines require machine code or licensed internal code (LIC), such as microcode or system code, to correctly function. For such machines, you are responsible for downloading designated machine code and LIC updates from an IBM website or from other electronic media, and following the instructions that IBM provides.

For a full definition of IBM maintenance services, visit

http://www.ibm.com/services/europe/maintenance/operational-guides.html


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Prices
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For pricing information, contact your IBM representative or your IBM Business Partner.



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Announcement countries
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Announcement is restricted to the following countries:

  • Austria
  • Belgium
  • Bulgaria
  • Croatia
  • Czech Republic
  • Denmark
  • Egypt
  • Estonia6
  • Finland
  • France4
  • Germany
  • Greece
  • Hungary
  • Ireland
  • Israel
  • Italy
  • Latvia6
  • Lithuania6
  • Luxembourg
  • Netherlands
  • Norway
  • Pakistan
  • Poland
  • Portugal
  • Romania
  • Russia
  • South Africa
  • Serbia
  • Slovakia
  • Slovenia
  • Spain
  • Sweden
  • Switzerland
  • Turkey
  • Ukraine
  • United Kingdom5
  • Nigeria
  • Kenya
  • Angola
  • Tanzania
  • Botswana
  • Mozambique
  • Tunisia
  • Morocco

4 Except overseas territories

5 United Kingdom only

6 Order and registration via Finland

Trademarks

IBM, ServicePac, System x and IntelliStation are registered trademarks of IBM Corporation in the United States, other countries, or both.

ThinkPad is a registered trademark of Lenovo Corporation in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Reference to other products in this announcement does not necessarily imply those products are announced, or intend to be announced, in your country. Additional terms of use are located at

http://www.ibm.com/legal/us/en/

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Terms of use