IBM Cloud Pak offerings expand options with third-party LogDNA multicloud log management software to simplify process of modern log management

IBM United States Software Announcement 219-520
November 5, 2019

Table of contents
OverviewOverviewTechnical informationTechnical information
Key requirementsKey requirementsOrdering informationOrdering information
Planned availability datePlanned availability dateTerms and conditionsTerms and conditions
Program numberProgram numberPricesPrices
PublicationsPublicationsOrder nowOrder now


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IBM® teams with third-party LogDNA for multicloud and on-premises logging solutions for IBM Cloud™ Pak offerings.

While cloud native technologies bring many benefits for microservices implementation, the use of microservices continues to present many challenges. LogDNA is a log management solution that is purpose-built to address many of those key challenges.

LogDNA is a centralized log management service that provides detailed insights into your production environment, enabling engineering and DevOps professionals to easily and quickly gather systems and application logs into one intuitive platform. This helps your organization to focus on driving transformation by building new products with microservices and IBM Cloud Paks.

LogDNA's full suite of log tools, including live streaming tail and filtering, coupled with flexible dashboarding, enables your teams to gain application and operational insights. Along with fast search, an intuitive query language, and smart alerts features, LogDNA:

  • Is optimized for modern container-based applications
  • Enables the collection and aggregation of data
  • Easily integrates with leading runtime environments
  • Features logging that supports and is compliant with GDPR, HIPAA, SOC 2, HITECH, and PCI-DSS
  • Supports data sovereignty for log data to keep any sensitive data in the region of choice

LogDNA can be integrated with your IBM Cloud Pak to add log management capabilities. Log analysis with LogDNA provides administrators, DevOps teams, and developers with advanced features to filter, search, and tail log data, define alerts, and design custom views to monitor application and system logs.

Log analysis with LogDNA is operated by LogDNA in collaboration with IBM.

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Key requirements

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For details, see the Software requirements section.

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Planned availability date

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November 5, 2019

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Program number

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Program number VRM Program name
5737-L48 1.0.0 LogDNA

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Offering Information

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Product information is available on the IBM Offering Information website.

More information is also available on the Passport Advantage® and Passport Advantage Express® website.

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Software Services

IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of the lab-based software services team and the business consulting, project management, and infrastructure expertise of the IBM Global Services team. Also, IBM extends the reach of IBM Software Services through IBM Business Partners to provide an extensive portfolio of capabilities. IBM provides the global reach, intellectual capital, industry insight, and technology leadership to support a wide range of critical business needs.

To learn more about IBM Software Services, contact your Lab Services Sales or Delivery Leader.

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Technical information

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Specified operating environment

Software requirements

Red Hat Enterprise Linux®

IBM Support

IBM Support is your gateway to technical support tools and resources that are designed to help you save time and simplify support. IBM Support can help you find answers to questions, download fixes, troubleshoot, submit and track problem cases, and build skills. Learn and stay informed about the transformation of IBM Support, including new tools, new processes, and new capabilities, by going to the IBM Support Insider.

You can also access the Service requests and PMRs website for additional support options.

Planning information


This offering is delivered through the internet as an electronic download. There is no physical media.

This program, when downloaded from a website, contains the applicable IBM license agreement and License Information, if appropriate, which will be presented for acceptance at the time of installation of the program. For future reference, the license and License Information will be stored in a directory such as LICENSE.TXT.

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Ordering information

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For ordering information, consult your IBM representative or authorized IBM Business Partner, or go to the Passport Advantage website.

This product is only available through Passport Advantage. It is not available as shrinkwrap.

Passport Advantage

Part number description Part number
LogDNA Log Analysis Enterprise Foundation 7.5 TB per Install 3rd Pty Offer D2641LL
LogDNA Log Analysis Enterprise 14.5 TB Expansion per Install 3rd Pty Offer D2642LL

Charge metric

The third-party license information can be found in the following document:

Program identifier License document title License document
5737-L48 LogDNA End User License Agreement

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Terms and conditions

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The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.

This product is only available through Passport Advantage.


Supplier's license terms apply.

Limited warranty

Not warranted by IBM. Warranty, if any, provided by supplier.

Volume orders

Not applicable.

Educational allowance

No. Special education prices are available through Passport Advantage.

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Statement of good security practices

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IT system security involves protecting systems and information through intrusion prevention, detection, and response to improper access from within and outside your enterprise. Improper access can result in information being altered, destroyed, or misappropriated or can result in misuse of your systems to attack others. Without a comprehensive approach to security, no IT system or product should be considered completely secure and no single product or security measure can be completely effective in preventing improper access. IBM systems and products are designed to be part of a regulatory compliant, comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products, or services to be most effective.

Important: IBM does not warrant that any systems, products, or services are immune from, or will make your enterprise immune from, the malicious or illegal conduct of any party.

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For additional information and current prices, contact your local IBM representative or IBM Business Partner.

Business Partner information

If you are an IBM Business Partner acquiring products from IBM, you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBMid and password are required to access the IBM Passport Advantage or IBM PartnerWorld® website.

Passport Advantage

For Passport Advantage information and charges, contact your IBM representative. Additional information is also available on the Passport Advantage and Passport Advantage Express website.

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Order now

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To order, contact the IBM Digital Sales Center or your local IBM representative. To identify your local IBM representative, call 800-IBM-4YOU (426-4968). For more information, contact the IBM Digital Sales Center.

Phone: 800-IBM-CALL (426-2255)

Fax: 800-2IBM-FAX (242-6329)

For IBM representative:

IBM Digital Sales Offices
1177 S Belt Line Rd
Coppell, TX 75019-4642, US

The IBM Digital Sales Center, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.

Note: Shipments will begin after the planned availability date.


IBM Cloud is a trademark of IBM Corporation in the United States, other countries, or both.

IBM, PartnerWorld, Passport Advantage and Express are registered trademarks of IBM Corporation in the United States, other countries, or both.

Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at

Terms of use

For the most current information regarding IBM products, consult your IBM representative or reseller, or go to the IBM worldwide contacts page

IBM United States