IBM Power System L922 server offers large memory footprint of up to 4 TB in a dense form factor and helps deliver high security and reliability for Enterprise Linux workloads

IBM Europe Hardware Announcement ZG18-0030
February 13, 2018

Table of contents
OverviewOverviewPublicationsPublications
Key prerequisitesKey prerequisitesTechnical informationTechnical information
Planned availability datePlanned availability dateTerms and conditionsTerms and conditions
DescriptionDescriptionPricesPrices
Product positioningProduct positioningAnnouncement countriesAnnouncement countries
Product numberProduct number


(Corrected on March 27, 2018)

The Description and Operating environment sections were revised.


(Corrected on February 23, 2018)

The Description and Hardware requirements sections were revised.



At a glance

Top rule

The IBM® Power® System L922 (9008-22L) server easily integrates into your organization's cloud and cognitive strategy and delivers industry-leading price/performance for your mission-critical workloads.

  • Gain insights faster from your data with 4 TB in-memory database capabilities.
  • Deliver superior price/performance for your mission-critical applications with room to scale in Linux® environments.
  • Help guard against security threats with the server's features, reliability, and performance.
  • Harness the integrated virtualization capabilities of the L922 to enable enterprises to rapidly deploy, optimize, and recover workloads.

The Power L922 server is a powerful 2-socket server that ships with up to 24 fully activated cores and I/O configuration flexibility to meet today's growth and tomorrow's processing needs. The server features:

  • The following fully activated IBM POWER9™ processor module configurations in a 19-inch rack-mount, 2U (EIA units) form factor:
    • 8-core typical 3.4 to 3.9 GHz (max)
    • 10-core typical 2.9 to 3.8 GHz (max)
    • 12-core typical 2.7 to 3.8 GHz (max)
  • Up to 4096 GB of DDR4 memory
  • Storage backplane options:
    • Base Storage Backplane 8 SFF-3 Bays.
    • Split feature to 4+4 SFF-3 Bays: Add a second SAS Controller.
    • Expanded Function Storage Backplane 8 SFF-3 Bays/Single IOA with Write Cache.
  • Optional PCIe3 NVMe carrier card with two M.2 module slots
  • Expansion capabilities for the EXP12SX/EXP24SX SFF Gen2 bay Drawer
  • Hot-plug PCIe Gen4 and Gen3 slots
  • Integrated:
    • Service processor
    • EnergyScale™ technology
    • Hot-plug and redundant cooling
    • USB 3.0 ports
    • Two HMC ports
    • One system port with RJ45 connector
  • Two hot-plug, redundant power supplies
  • 19-inch rack-mounting hardware (2U)


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Overview

Top rule

The next generation of Power Systems™ servers with POWER9 technology is built with innovations that can help deliver security and reliability for the data-intensive workloads of today's enterprises. POWER9 technology is designed from the ground up for data-intensive workloads like databases and analytics.

This new server generation has twice the memory footprint of IBM POWER8® servers, making it an ideal platform for in-memory and data-centric applications. Changes in the memory subsystem and the use of industry standard memory DIMMs take POWER9 technology to the next level by superseding a number of existing price/performance offerings. Designed to run commercial, cognitive, and database workloads, POWER9 technology provides a highly competitive server platform. Client references indicate POWER® servers help provide a robust and secure backbone of their IT infrastructure. More companies are using POWER technology in their IT infrastructure down from the shop level to large data center deployments.

The Power L922 server by default has its Power Management mode set to Max Performance. This mode can dynamically optimize the processor frequency at any given time based on CPU utilization and operating environmental conditions. For a description of this feature and as other power management options available for this server, see the IBM EnergyScale for POWER9 Processor-Based Systems website.

The Power L922 server supports two processor sockets offering 8-core or 16-core typical 3.4 to 3.9 GHz (max), or 10-core or 20-core typical 2.9 to 3.8 GHz (max), or 24-core typical 2.7 to 3.8 GHz (max) POWER9 cores in a 19-inch rack-mount, 2U (EIA units) drawer configuration. All the cores are active.

The server supports a maximum of 32 DDR4 DIMM slots. Memory features supported are 16 GB, 32 GB, 64 GB, and 128 GB, and run at different speeds of 2133, 2400, and 2666 Mbps, offering a maximum system memory of 4096 GB.

  • I/O options in the system unit, including:
    • Three x16 Gen4 low-profile, half-length (Coherent Accelerator Processor Interface (CAPI))
    • Two x8 Gen4 low-profile, half-length slots (with x16 connectors) (CAPI)
    • Two x8 Gen3 low-profile, half-length slots (with x16 connectors)
    • Two x8 Gen3 low-profile, half-length slots (One of these slots is used for the required base LAN adapter.)
    • Eight 2.5-inch SFF-3 (Gen3 carrier) disk bays
    • RAID 0, 5, 6, 10, 5T2, 6T2, and 10T2 support
    • PCIe3 NVMe carrier card with two M.2 module slots
  • Two front and two rear USB 3.0 ports
  • Service processor
  • 1+1 redundant hot-swap AC power supplies in each enclosure
  • 19-inch rack-mount 2U configuration
  • IBM PowerVM® (IBM PowerVM for IBM PowerLinux™)
  • Red Hat Enterprise Linux (RHEL), SUSE Linux Enterprise Server (SUSE), and Ubuntu Server operating system support



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Key prerequisites

Top rule

A Linux distribution is required. See the Software requirements section for details.



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Planned availability date

Top rule

March 20, 2018

  • Feature 0368 is only available in Germany.

Availability of programs with an encryption algorithm in France is subject to French government approval.



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Description

Top rule

The POWER9 scale-out family is the first set of entry servers that comes completely cloud enabled out of the box with integrated PowerVM Enterprise capabilities. Additionally, on-chip analytics and algorithms help clients run their workloads at an optimized processor frequency for performance and throughput. In combination with the DDR4 memory footprint of 4 TB, IBM provides systems that are unmatched by the competition in terms of memory scaling as well as the core to memory ratio needed for data-centric and in-memory workloads. The Power System L922 server has built-in security that can help you to be ready for current and future security threats.

Power Systems servers running Linux are designed to provide the ideal foundation for private and public cloud infrastructure.

Summary of standard features for Power L922:

  • POWER9 processor modules:
    • 8-core, typical 3.4 to 3.9 GHz (max) POWER9 Processor (#ELPV)
    • 10-core, typical 2.9 to 3.8 GHz (max) POWER9 Processor (#ELPW)
    • 12-core, typical 2.7 to 3.8 GHz (max) POWER9 Processor (#ELPX)
  • High-performance Mbps DDR4 ECC memory
    • 16 GB (#EM62), 32 GB (#EM63), 64 GB (#EM64), or 128 GB (#EM65) memory features - different sizes/configurations run at different frequencies of 2133, 2400, and 2666 Mbps
    • Up to 4 TB of DDR4 memory with two Power Systems processors
    • Up to 2 TB of DDR4 memory with one Power Systems processor
  • Storage feature: eight SFF bays, one integrated SAS controller without cache, and JBOD RAID 0, 5, 6, or 10
    • Optionally, split the above SFF-3 bays and add a second integrated SAS controller without cache.
    • Expanded Function Storage Backplane 8 SFF-3 Bays/Single IOA with Write Cache.
    • Optionally, attach an EXP12SX/EXP24SX SAS HDD/SSD Expansion Drawer to the single IOA.
  • Up to two PCIe3 NVMe carrier cards with two M.2 module slots (with up to four mainstream 400 GB SSD NVMe M.2 modules)
    • A quantity of one PCIe3 NVMe carrier card can be ordered only with a storage backplane. If a PCIe3 NVMe carrier card is ordered with a storage backplane, then the optional split feature is not supported.
  • PCIe slots with single processor:
    • One x16 Gen4 low-profile, half-length (CAPI)
    • One x8 Gen4 low-profile, half-length (with x16 connector) (CAPI)
    • Two x8 Gen3 low-profile, half-length (with x16 connectors)
    • Two x8 Gen3 low-profile, half-length (One of these slots is used for the required base LAN adapter.)
  • PCIe slots with two processors:
    • Three x16 Gen4 low-profile, half-length (CAPI)
    • Two x8 Gen4 low-profile, half-length (with x16 connectors) (CAPI)
    • Two x8 Gen3 low-profile, half-length (with x16 connectors)
    • Two x8 Gen3 low-profile, half-length (One of these slots is used for the required base LAN adapter.)
  • Integrated:
    • Service processor
    • EnergyScale technology
    • Hot-plug and redundant cooling
    • Two front USB 3.0 ports
    • Two rear USB 3.0 ports
    • Two HMC 1 GbE RJ45 ports
    • One system port with RJ45 connector
    • Two hot-plug, redundant power supplies
    • 19-inch rack-mounting hardware (2U)

PowerVM

PowerVM, which delivers industrial-strength virtualization for IBM AIX® and Linux environments on POWER processor-based systems, has been enhanced with a virtualization-oriented performance monitor, and performance statistics are available through the HMC. These performance statistics can be used to understand the workload characteristics and to prepare for capacity planning.

Power L922 system configuration

The minimum Power L922 initial order must include a processor module, two 16 GB DIMMs, two power supplies and line cords, an operating system indicator, a cover set indicator, and a Language Group Specify. Also, it must include one of the storage options and the network options below:

Storage options:

  • For boot from NVMe: One NVMe carrier and one NVMe M.2 Module.
  • For boot from local SFF-3 HDD/SDD: One storage backplane and one SFF-3 HDD or SDD.
  • For boot from SAN: Internal HDD or SSD and RAID card are not required if feature 0837 (Boot from SAN) is selected. A Fibre Channel adapter must be ordered if feature 0837 is selected.

Network options:

  • One PCIe2 4-port 1 Gb Ethernet adapter
  • One of the supported 10Gb Ethernet adapters

Linux is the primary operating system. The minimum defined initial order configuration is as follows:

Feature number Description Quantity Notes
EU0B Operator Panel LCD Display 1  
Processors      
ELPV 8-core, typical 3.4 to 3.9 GHz (max) POWER9 Processor 1  
or      
ELPW 10-core, typical 2.9 to 3.8 GHz (max) POWER9 Processor 1  
Processor activations      
ELAV One Processor Core Activation for #ELPV 8  
or      
ELAW One Processor Core Activation for #ELPW 10  
Memory DIMMs      
EM62 16 GB DDR4 Memory 2  
or      
EM63 32 GB DDR4 Memory 2  
or      
EM64 64 GB DDR4 Memory 2  
or      
EM65 128 GB DDR4 Memory 2  
Storage Backplane      
EL66 Storage Backplane 8 SFF-3 Bays 1 Optional split card EL68
or      
EC59 PCIe3 NVMe carrier card w/2 M.2 module slots 1 Must order, at a minimum, one of feature ES14
Disk Drive      
ELDB 300 GB 15K RPM SAS SFF-3 Disk Drive (Linux) 1  
LAN Adapter      
EL4M PCIe2 LP 4-port 1 GbE Adapter 1  
Power supplies/Power cord      
EL1B AC Power Supply - 1400 W for Server (200 - 240 V AC) 2  
6458 Power Cord 4.3 m (14 ft), Drawer to IBM PDU (250V/10A) 2 6458 - (default)
9300/97xx Language Group Specify   9300 - (default)
Front Bezel      
EJUC Front IBM Bezel for 8-Bay BackPlane    
or      
EJU7 Front OEM Bezel for 8-Bay BackPlane    
Operating System      
2147 Primary Operating System Indicator - Linux    
  • The racking approach for the initial order must be either a 7014-T00, 7014-T42, 7965-S42, or 7953-94Y. If an additional rack is required for I/O expansion drawers as an MES to an existing system, either a feature 0551, 0553, or ER05 rack must be ordered.
  • If NVMe carrier card feature EC59 is selected, no disk units are required to be ordered. If neither feature EC59 nor feature 0837 (SAN boot) is ordered, then at least one disk unit is required to be ordered. If no HDD/SSD/SAN boot (0837) is ordered, then feature EC59 (with at least one of #ES14) is the load source.
  • Adapter feature EL4M is the default 1 Gb Ethernet adapter. Options of a 10 Gb Ethernet adapter include one of either EC2R, EC2T, EL38, EL3C, EL3Z, EN0T, or EN0V.

Processor modules

A maximum of two processors with eight processor cores (#ELPV), or two processors with ten processor cores (#ELPW), or two processors with twelve cores (#ELPX) is allowed. All processor cores must be activated. The following defines the allowed quantities of processor activation entitlements.

  • One 8-core, typical 3.4 to 3.9 GHz (max) processor (#ELPV) requires that eight processor activation codes be ordered. A maximum of eight processor activations (#ELAV) is allowed.
  • Two 8-core, typical 3.4 to 3.9 GHz (max) processors (#ELPV) require that sixteen processor activation codes be ordered. A maximum of 16 processor activations (#ELAV) is allowed.
  • One 10-core, typical 2.9 to 3.8 GHz (max) processor (#ELPW) requires that ten processor activation codes be ordered. A maximum of 10 processor activation code features (#ELAW) is allowed.
  • Two 10-core, typical 2.9 to 3.8 GHz (max) processors (#ELPW) require that twenty processor activation codes be ordered. A maximum of 20 processor activation code features (#ELAW) is allowed.
  • Two 12-core, typical 2.7 to 3.8 GHz (max) processors (#ELPX) require that twenty-four processor activation codes be ordered. A maximum of 24 processor activation code features (#ELAX) is allowed.

System memory

  • A minimum of 32 GB of memory is required on the Power L922 system.
  • Memory upgrades require memory pairs. Base memory is two 16 GB, DDR4 memory modules (#EM62).

Plans for future memory upgrades should be taken into account when deciding which memory feature size to use at the time of initial system order.

Feature Feature number Minimum DIMM quantity Maximum DIMM quantity
16 GB DDR4 Memory EM62 0 32
32 GB DDR4 Memory EM63 0 32
64 GB DDR4 Memory EM64 0 32
128 GB DDR4 Memory EM65 0 32

Note: Different sizes/configurations run at different frequencies of 2133, 2400, and 2666 Mbps.

Power supply

  • Two power supplies supporting a rack: 1+1 1400 Watt 200 - 240 Volt (#EL1B)

Redundant fans

Redundant fans are standard.

Power cords

Two power cords are required. A maximum of two feature 6458 cords is allowed on the system unless a valid I/O drawer or tower is attached to the system. The Power L922 server supports power cord 4.3 m (14 ft), Drawer to Wall/IBM PDU (250V/10A) in the base shipment group. See the feature listing for other options.

PCIe slots

The Power L922 server has up to nine PCIe hot-plug slots, providing excellent configuration flexibility and expandability. For more information about the PCIe slots, see the PCIe Gen3 I/O Drawer Cabling Option section below.

With two POWER9 processor single-chip modules (SCM), nine PCIe slots are available: three are x16 Gen4 low-profile, half-length slots (CAPI), two are x8 Gen4 low-profile, half-length slots (with x16 connectors) (CAPI), two are x8 Gen3 low-profile, half-length slots (with x16 connectors), and two are x8 Gen3 low-profile, half-length slots (one of these slots is used for the required base LAN adapter).

With one POWER9 processor SCM, six PCIe slots are available: one is x16 Gen4 low-profile, half-length slots (CAPI), one is x8 Gen4 low-profile, half-length slots (with x16 connector) (CAPI), two are x8 Gen3 low-profile, half-length slots (with x16 connectors) and two are x8 Gen3 low-profile, half-length slots (one of these slots is used for the required base LAN adapter).

The x16 slots can provide up to twice the bandwidth of x8 slots because they offer twice as many PCIe lanes. PCIe Gen4 slots can support up to twice the bandwidth of a PCIe Gen3 slot, and PCIe Gen3 slots can support up to twice the bandwidth of a PCIe Gen2 slot, assuming an equivalent number of PCIe lanes.

At least one PCIe Ethernet adapter is required on the server by IBM to ensure proper manufacture, test, and support of the server. One of the x8 PCIe slots is used for this required adapter.

These servers are smarter about energy efficiency for cooling the PCIe adapter environment. They sense which IBM PCIe adapters are installed in their PCIe slots and if an adapter requires higher levels of cooling, they automatically speed up fans to increase airflow across the PCIe adapters. Note that faster fans increase the sound level of the server. Higher wattage PCIe adapters include the PCIe3 SAS adapters and SSD/flash PCIe adapters (#EL3B, #EL60, #EJ10, #EJ11, and #EJ14).

SAS bays and storage backplane options

  • Storage Backplane 8 SFF-3 Bays (#EL66)
  • Feature EL68 (4 + 4 SFF-3 Bays split backplane)
  • Expanded Function Storage Backplane 8 SFF-3 Bays/Single IOA with Write Cache (#EL67)

The backplane option provides SFF-3 SAS bays in the system unit. These 2.5-inch or small form factor (SFF) SAS bays can contain SAS drives (HDD or SSD) mounted on a Gen3 tray or carrier. Thus the drives are designated SFF-3. SFF-1 or SFF-2 drives do not fit in an SFF-3 bay. All SFF-3 bays support concurrent maintenance or hot-plug capability.

This backplane option uses leading-edge, integrated SAS RAID controller technology designed and patented by IBM. A custom-designed PowerPC® based ASIC chip is the basis of these SAS RAID controllers and provides industry-leading RAID 5 and RAID 6 performance levels, especially for SSDs. Internally, SAS ports are implemented and provide plenty of bandwidth. The integrated SAS controllers are placed in dedicated slots and do not reduce the number of available PCIe slots.

The feature EL66 Storage Backplane option provides eight SFF-3 bays and one SAS controller with zero write cache.

By optionally adding the feature EL68 Split Backplane, a second integrated SAS controller with no write cache is provided, and the eight SSF-3 bays are logically divided into two sets of four bays. Each SAS controller independently runs one of the four-bay sets of drives.

This backplane option supports HDDs or SSDs or a mixture of HDDs and SSDs in the SFF-3 bays. "Mixing" HDDs and SSDs applies even within a single set of four bays of the split backplane option. Note, if you are mixing HDDs and SSDs, they must be in separate arrays (unless using the Easy Tier® function).

This backplane option can offer different drive protection options: RAID 0, RAID 5, RAID 6, or RAID 10. RAID 5 requires a minimum of three drives of the same capacity. RAID 6 requires a minimum of four drives of the same capacity. RAID 10 requires a minimum of two drives. Hot spare capability is supported with RAID 5 or RAID 6.

Note that RAID 5 and RAID 6 result in more drive write activity than mirroring or than unprotected drives.

This backplane option is supported by Linux and VIOS. It is highly recommended but not required that the drives be protected.

If the client needs a change after the server is already installed, the backplane option can be changed. For example, the feature EL68 Split Backplane feature can be added to an existing feature EL66 backplane.

Unlike the hot-plug PCIe slots and SAS bays, concurrent maintenance is not available for the integrated SAS controllers. Scheduled downtime is required if a service action is required for these integrated resources.

In addition to supporting HDDs and SSDs in the SFF-3 SAS bays, the Expanded Function Storage Backplane feature EL67 supports the optional attachment of an EXP12SX/EXP24SX drawer. All bays are accessed by both of the integrated SAS controllers. The bays support concurrent maintenance (hot plug).

Cable management arm

A folding arm is attached to the server's rails at the rear of the server. The server's power cords and the cables from the PCIe adapters or integrated ports run through the arm and into the rack. The arm enables the server to be pulled forward on its rails for service access to PCIe slots, memory, processors, and so on without disconnecting the cables from the server. Approximately 1 meter (3 feet) of cord/cable length is needed for the arm.

Integrated I/O ports

In addition to the integrated SAS controllers and SAS ports associated with the storage backplane, there are two HMC ports, one system port, and four USB ports. The two HMC ports are RJ45 supporting 1 Gb Ethernet connections.

The one system port is RJ45 and is supported by Linux for attaching serial devices such as an asynchronous device like a console. If the device does not have an RJ45 connection, a converter cable such as feature 3930 can provide a 9-pin D-shell connection. Note that serial devices can have very individual characteristics (different pin outs), and the feature 3930 may not be appropriate for all possible devices. In this case, the user should acquire an OEM converter cable appropriate for their device.

Four USB-3 ports are available for general client use, two are located in front and two in the rear. Additionally, there are two USB-2 ports in the service processor located in the rear of the system; these ports are for limited client use. A converter cable ECCF provides a USB-to-9-pin D-Shell connection for this function.

Rack-integrated system with I/O expansion drawer

Regardless of the rack-integrated system to which the PCIe Gen3 I/O Expansion Drawer is attached, if the expansion drawer is ordered as factory integrated, the PDUs in the rack will be defaulted to be placed horizontally to enhance cable management.

Expansion drawers complicate the access to vertical PDUs if located at the same height. IBM recommends accommodating PDUs horizontally on racks containing one or more PCIe Gen3 I/O Expansion Drawers.

After the rack with expansion drawers is delivered to the client, the client is allowed to rearrange the PDUs from horizontal to vertical. However, the configurator will continue to consider the PDUs as being placed horizontally for the matter of calculating the free space still available in the rack.

Vertical PDUs can be used only if CSRP (#0469) is on the order. When specifying CSRP, the client will provide the locations where the PCIe Gen3 I/O Expansion Drawers must be placed, avoiding locating those adjacent to vertical PDU locations, EIA 6 through 16 and 21 through 31.

RDX docking station

The RDX docking station EUA4 accommodates RDX removable disk cartridges of any capacity. The disk is in a protective rugged cartridge enclosure that plugs into the docking station. The docking station holds one removable rugged disk drive/cartridge at a time. The rugged removable disk cartridge and docking station performs saves, restores, and backups similar to a tape drive. This docking station can be an excellent entry capacity/performance option.

EXP24SX SAS Storage Enclosure (#ESLS/#ELLS)

The EXP24SX is a storage expansion enclosure with twenty-four 2.5-inch SFF SAS bays. It supports up to 24 hot-plug HDDs or SSDs in only 2 EIA of space in a 19-inch rack. The EXP24SX SFF bays use SFF Gen2 (SFF-2) carriers or trays.

The EXP24SX Drawer feature ESLS is supported on the Power S914, S922, and S924 servers by AIX, IBM i, Linux, and VIOS. The EXP24SX drawer feature ELLS is supported on the Linux-only Power L922 server.

With AIX/Linux/VIOS, the EXP24SX can be ordered with four sets of six bays (mode 4), two sets of twelve bays (mode 2), or one set of twenty-four bays (mode 1). With IBM i, only one set of twenty-four bays (mode 1) is supported. It is possible to change the mode setting in the field using software commands along with a specifically documented procedure. The predecessor EXP24S did not support this mode change in the field.

Important: When changing modes, it is very important that a skilled, technically qualified person follow the special documented procedures. Improperly changing modes can potentially destroy existing RAID sets, prevent access to existing data, or allow other partitions to access another partition's existing data. Hire an expert to assist if you are not familiar with this type of reconfiguration work.

Four mini-SAS HD ports on the EXP24SX are attached to PCIe Gen3 SAS adapters or attached to an integrated SAS controller in a POWER9 scale-out server such as the Power S914, S922, or S924 servers. The following PCIe3 SAS adapters support the EXP24SX:

  • PCIe3 RAID SAS Adapter Quad-port 6 Gb x8 (#EJ0J, #EJ0M, #EL3B, or #EL59)
  • PCIe3 12 GB Cache RAID Plus SAS Adapter Quad-port 6 Gb x8 (#EJ14)

Earlier generation PCIe2 or PCIe1 SAS adapters are not supported with the EXP24SX.

The attachment between the EXP24SX and the PCIe3 SAS adapters or integrated SAS controllers is through SAS YO12 or X12 cables. X12 and YO12 cables are designed to support up to 12 Gb SAS. The PCIe Gen3 SAS adapters support up to 6 Gb throughput. The EXP24SX has been designed to support up to 12 Gb throughput if future SAS adapters support that capability. All ends of the YO12 and X12 cables have mini-SAS HD narrow connectors. Cable options are:

  • X12 cable: 3-meter copper (#ECDJ)
  • YO12 cables: 1.5-meter copper (#ECDT), 3-meter copper (#ECDU)
  • 3M 100 GbE Optical Cable QSFP28 (AOC) (#EB5R)
  • 5M 100 GbE Optical Cable QSFP28 (AOC) (#EB5S)
  • 10M 100 GbE Optical Cable QSFP28 (AOC) (#EB5T)
  • 15M 100 GbE Optical Cable QSFP28 (AOC) (#EB5U)
  • 20M 100 GbE Optical Cable QSFP28 (AOC) (#EB5V)
  • 30M 100 GbE Optical Cable QSFP28 (AOC) (#EB5W)
  • 50M 100 GbE Optical Cable QSFP28 (AOC) (#EB5X)
  • 100M 100 GbE Optical Cable QSFP28 (AOC) (#EB5Y)

An AA12 cable interconnecting a pair of PCIe3 12 GB cache adapters (two #EJ14) is not attached to the EXP24SX. These higher-bandwidth cables could support 12 Gb throughput if future adapters support that capability. Copper feature ECE0 is 0.6 meters long, ECE3 is 3 meters long, and optical AA12 feature ECE4 is 4.5-meter long.

One no-charge specify code is used with each EXP24SX I/O Drawer (#ESLS/#ELLS) to communicate to IBM configurator tools and IBM Manufacturing which mode setting, adapter, and SAS cable are needed. With this specify code, no hardware is shipped. The physical adapters, controllers, and cables must be ordered with their own chargeable feature numbers. There are more technically supported configurations than are represented by these specify codes. IBM Manufacturing and IBM configurator tools such as e-config only understand and support EXP24SX configurations represented by these specify codes.

Specify code Mode Adapter/Controller Cable to Drw Environment
#EJW0 Mode 1 CEC SAS Ports 2 YO12 cables AIX/IBM i/Linux/VIOS
#EJW1 Mode 1 One (unpaired) #EJ0J/#EJ0M/#EL3B/#EL59 1 YO12 cable AIX/IBM i/Linux/VIOS
#EJW2 Mode 1 Two (one pair) #EJ0J/#EJ0M/#EL3B/#EL59 2 YO12 cables AIX/IBM i/Linux/VIOS
#EJW3 Mode 2 Two (unpaired) #EJ0J/#EJ0M/#EL3B/#EL59 2 X12 cables AIX/Linux/VIOS
#EJW4 Mode 2 Four (two pair) #EJ0J/#EJ0M/#EL3B/#EL59 2 X12 cables AIX/Linux/VIOS
#EJW5 Mode 4 Four (unpaired) #EJ0J/#EJ0M/#EL3B/#EL59 2 X12 cables AIX/Linux/VIOS
#EJW6 Mode 2 One (unpaired) #EJ0J/#EJ0M/#EL3B/#EL59 2 YO12 cables AIX/Linux/VIOS
#EJW7 Mode 2 Two (unpaired) #EJ0J/#EJ0M/#EL3B/#EL59 2 YO12 cables AIX/Linux/VIOS
#EJWF Mode 1 Two (one pair) #EJ14 2 Y012 cables AIX/IBM i/Linux/VIOS
#EJWG Mode 2 Two (one pair) #EJ14 2 X12 cables AIX/Linux/VIOS
#EJWJ Mode 2 Four (two pair) #EJ14 2 X12 cables AIX/Linux/VIOS
#EJWU Mode 1 Controller EJ1G/EL67 1 YO12 cables Linux

All of the above EXP24SX specify codes assume a full set of adapters and cables able to run all the SAS bays configured. The following specify codes communicate to IBM Manufacturing a lower-cost partial configuration is to be configured where the ordered adapters and cables can run only a portion of the SAS bays. The future MES addition of adapters and cables can enable the remaining SAS bays for growth. The following specify codes are used:

Specify Mode Adapter/Controller Cable to Drw Environment
#EJWA (1/2 of #EJW7) Mode 2 One (unpaired) #EJ0J/#EJ0M/#EL3B/#EL59 1 YO12 cables AIX/Linux/VIOS
#EJWB (1/2 of #EJW4) Mode 2 Two (one pair) #EJ0J/#EJ0M/#EL3B/#EL59 1 X12 cable AIX/Linux/VIOS
#EJWC (1/4 of #EJW5) Mode 4 One (unpaired) #EJ0J/#EJ0M/#EL3B/#EL59 1 X12 cable AIX/Linux/VIOS
#EJWD (1/2 of #EJW5) Mode 4 Two (unpaired) #EJ0J/#EJ0M/#EL3B/#EL59 1 X12 cables AIX/Linux/VIOS
#EJWE (3/4 of #EJW5) Mode 4 Three (unpaired) #EJ0J/#EJ0M/#EL3B/#EL59 2 X12 cables AIX/Linux/VIOS
#EJWH (1/2 of #EJWJ) Mode 2 Two (one pair) #EJ14 1 X12 cables AIX/Linux/VIOS

An EXP24SX drawer in mode 4 can be attached to two or four SAS controllers and provide a great deal of configuration flexibility. For example, if using unpaired feature EJ0J adapters, these EJ0J adapters could be in the same server in the same partition, same server in different partitions, or even different servers.

An EXP24SX drawer in mode 2 has similar flexibility. If the I/O drawer is in mode 2, then half of its SAS bays can be controlled by one pair of PCIe3 SAS adapters, such as a 12 GB write cache adapter pair (#EJ14), and the other half can be controlled by a different PCIe3 SAS 12 GB write cache adapter pair or by zero-write-cache PCIe3 SAS adapters.

Note that for simplicity, IBM configurator tools such as e-config assume that the SAS bays of an individual I/O drawer are controlled by one type of SAS adapter. As a client, you have more flexibility than e-config understands.

A maximum of twenty-four 2.5-inch SSDs or 2.5-inch HDDs is supported in the EXP24SX 24 SAS bays. There can be no mixing of HDDs and SSDs in the same mode 1 drawer. HDDs and SSDs can be mixed in a mode 2 or mode 4 drawer, but they cannot be mixed within a logical split of the drawer. For example, in a mode 2 drawer with two sets of 12 bays, one set could hold SSDs and one set could hold HDDs, but you cannot mix SSDs and HDDs in the same set of 12 bays.

The indicator feature EHS2 helps IBM Manufacturing understand where SSDs are placed in a mode 2 or a mode 4 EXP24SX drawer. On one mode 2 drawer, use a quantity of one feature EHS2 to have SSDs placed in just half the bays, and use two EHS2 features to have SSDs placed in any of the bays. Similarly, on one mode 4 drawer, use a quantity of one, two, three, or four EHS2 features to indicate how many bays can have SSDs. With multiple EXP24SX orders, IBM Manufacturing will have to guess which quantity of feature ESH2 is associated with each EXP24SX. Consider using CSP (#0456) to reduce guessing.

Two-and-a-half inch small form factor (SFF) SAS HDDs and SSDs are supported in the EXP24SX. All drives are mounted on Gen2 carriers/trays and thus named SFF-2 drives.

The EXP24SX drawer has many high-reliability design points:

  • SAS drive bays that support hot swap
  • Redundant and hot-plug-capable power and fan assemblies
  • Dual line cords
  • Redundant and hot-plug enclosure service modules (ESMs)
  • Redundant data paths to all drives
  • LED indicators on drives, bays, ESMs, and power supplies that support problem identification
  • Through the SAS adapters/controllers, drives that can be protected with RAID and mirroring and hot-spare capability

Order two ESLA features for AC power supplies. The enclosure is shipped with adjustable depth rails and can accommodate 19-inch rack depths from 59.5 - 75 cm (23.4 - 29.5 in.). Slot filler panels are provided for empty bays when initially shipped from IBM.

EXP12SX SAS Storage Enclosure (#ESLL/#ELLL)

The EXP12SX is a storage expansion enclosure with twelve 3.5-inch LFF SAS bays. It supports up to 12 hot-plug HDDs in only 2 EIA of space in a 19-inch rack. The EXP12SX SFF bays use LFF Gen1 (LFF-1) carriers/trays. The 4k byte sector drives (#4096 or #4224) are supported. SSDs are not supported.

The EXP12SX drawer feature ESLL is supported on the Power S914, S922, and S924 servers by AIX, Linux, and VIOS. The EXP24SX drawer feature ELLL is supported on the Linux-only Power L922 server.

With AIX/Linux/VIOS, the EXP12SX enclosure can be ordered with four sets of three bays (mode 4), two sets of six bays (mode 2), or one set of twelve bays (mode 1). The mode setting can be changed in the field using software commands along with a specifically documented procedure.

Important: When changing modes, follow the documented procedures. Improperly changing modes can potentially destroy existing RAID sets, prevent access to existing data, or allow other partitions to access another partition's existing data. Hire an expert to assist if you are not familiar with this type of reconfiguration work.

Four mini-SAS HD ports on the EXP12SX are attached to PCIe Gen3 SAS adapters or attached to an integrated SAS controller in a POWER9 scale-out server such as the Power S914, S922, or S924 server. The following PCIe3 SAS adapters support the EXP12SX:

  • PCIe3 RAID SAS Adapter Quad-port 6 Gb x8 (#EJ0J or #EJ0M or #EL3B or #EL59)
  • PCIe3 12 GB Cache RAID Plus SAS Adapter Quad-port 6 Gb x8 (#EJ14)

Earlier generation PCIe2 or PCIe1 SAS adapters are not supported with the EXP12SX drawer.

The EXP12SX drawer and the PCIe3 SAS adapters or integrated SAS controllers are attached through SAS YO12 or X12 cables. X12 and YO12 cables are designed to support up to 12 Gb. The PCIe Gen3 SAS adapters support up to 6 Gb throughput. The EXP12SX has been designed to support up to 12 Gb throughput if future SAS adapters support that capability. All ends of the YO12 and X12 cables have mini-SAS HD narrow connectors. Cable options are:

  • X12 cable: 3-meter copper (#ECDJ)
  • YO12 cables: 1.5-meter copper (#ECDT), 3-meter copper (#ECDU)
  • 3M 100 GbE Optical Cable QSFP28 (AOC) (#EB5R)
  • 5M 100 GbE Optical Cable QSFP28 (AOC) (#EB5S)
  • 10M 100 GbE Optical Cable QSFP28 (AOC) (#EB5T)
  • 15M 100 GbE Optical Cable QSFP28 (AOC) (#EB5U)
  • 20M 100 GbE Optical Cable QSFP28 (AOC) (#EB5V)
  • 30M 100 GbE Optical Cable QSFP28 (AOC) (#EB5W)
  • 50M 100 GbE Optical Cable QSFP28 (AOC) (#EB5X)
  • 100M 100 GbE Optical Cable QSFP28 (AOC) (#EB5Y)

An AA12 cable interconnecting a pair of PCIe3 12 GB cache adapters (two #EJ14) is not attached to the EXP12SX drawer. These higher-bandwidth cables could support 12 Gb throughput if future adapters support that capability. Copper feature ECE0 is 0.6-meter long, feature ECE3 is 3-meter long, and optical AA12 feature ECE4 is 4.5-meter long.

One no-charge specify code is used with each EXP12SX I/O Drawer (#ELLL/#ESLL) to communicate to IBM configurator tools and IBM Manufacturing which mode setting, adapter, and SAS cable are needed. With this specify code, no hardware is shipped. The physical adapters, controllers, and cables must be ordered with their own chargeable feature numbers. There are more technically supported configurations than are represented by these specify codes. IBM Manufacturing and IBM configurator tools such as e-config only understand and support EXP12SX configurations represented by these specify codes.

Specify Mode Adapter/Controller Cable to Drw Environment
#EJV0 Mode 1 CEC SAS Ports 2 YO12 cables AIX/Linux/VIOS
#EJV1 Mode 1 One (unpaired) #EJ0J/#EJ0M/#EL3B/#EL59 1 YO12 cable AIX/Linux/VIOS
#EJV2 Mode 1 Two (unpaired) #EJ0J/#EJ0M/#EL3B/#EL59 2 YO12 cables AIX/Linux/VIOS
#EJV3 Mode 2 Two (one pair) #EJ0J/#EJ0M/#EL3B/#EL59 2 X12 cables AIX/Linux/VIOS
#EJV4 Mode 2 Four (two pair) #EJ0J/#EJ0M/#EL3B/#EL59 2 X12 cables AIX/Linux/VIOS
#EJV5 Mode 4 Four (unpaired) #EJ0J/#EJ0M/#EL3B/#EL59 2 X12 cables AIX/Linux/VIOS
#EJV6 Mode 2 One (unpaired) #EJ0J/#EJ0M/#EL3B/#EL59 2 YO12 cables AIX/Linux/VIOS
#EJV7 Mode 2 Two (unpaired) #EJ0J/#EJ0M/#EL3B/#EL59 2 YO12 cables AIX/Linux/VIOS
#EJVF Mode 1 Two #EJ14 (one pair) 2 YO12 cables AIX/Linux/VIOS
#EJVG Mode 2 Two #EJ14 (one pair) 2 X12 cables AIX/Linux/VIOS
#EJVJ Mode 2 Four #EJ14 (two pair) 2 X12 cable AIX/Linux/VIOS
#EJVU Mode 1 Controller EJ1G/EL67 1 YO12 cables Linux

All of the above EXP12SX specify codes assume a full set of adapters and cables able to run all the SAS bays configured. The following specify codes communicate to IBM Manufacturing a lower cost, partial configuration is to be configured where the ordered adapters and cables can run only a portion of the SAS bays. The future MES addition of adapters and cables can enable the remaining SAS bays for growth. The following specify codes are used:

Specify Mode Adapter/Controller Cable to Drw Environment
#EJVA (1/2 of #EJV7) Mode 2 One (unpaired) #EJ0J/#EJ0M/#EL3B/#EL59 1 YO12 cables AIX/Linux/VIOS
#EJVB (1/2 of #EJV4) Mode 2 One pair #EJ0J/#EJ0M/#EL3B/#EL59 1 X12 cable AIX/Linux/VIOS
#EJVC (1/4 of #EJV5) Mode 4 One (unpaired) #EJ0J/#EJ0M/#EL3B/#EL59 1 X12 cable AIX/Linux/VIOS
#EJVD (2/4 of #EJV5) Mode 4 Two (unpaired) #EJ0J/#EJ0M/#EL3B/#EL59 1 X12 cables AIX/Linux/VIOS
#EJVE (3/4 of #EJV5) Mode 4 Three (unpaired) #EJ0J/#EJ0M/#EL3B/#EL59 2 X12 cables AIX/Linux/VIOS

An EXP12SX drawer in mode 4 can be attached to two or four SAS controllers and provide a great deal of configuration flexibility. For example, if using unpaired feature EJ0J adapters, these EJ0J adapters could be in the same server in the same partition, same server in different partitions, or even different servers.

An EXP12SX drawer in mode 2 has similar flexibility. If the I/O drawer is in mode 2, then half of its SAS bays can be controlled by one pair of PCIe3 SAS adapters, such as a 12 GB write cache adapter pair (#EJ14), and the other half can be controlled by a different PCIe3 SAS 12 GB write cache adapter pair or by zero-write-cache PCIe3 SAS adapters.

Note that for simplicity, IBM configurator tools such as e-config assume that the SAS bays of an individual I/O drawer are controlled by one type of SAS adapter. As a client, you have more flexibility than e-config understands.

The 3.5-inch large form factor (LFF) SAS HDDs are supported in the EXP24SX. All drives are mounted on Gen1 carriers/trays and thus named LFF-1 drives. Only 4k byte sector drives are supported in the EXP24SX drawer. The 5xx byte sector drives are not announced or planned. Drives are 7200 rpm and sometimes referred to as nearline. These drives provide excellent cost per gigabyte. Note that formatting or rebuilding arrays on large disk drives can take hours. If higher performance is required, consider higher rpm disks or SSDs in the EXP24SX drawer.

EXP12SX drives for feature ESLL (multi-OS) are the 3.86 TB/4.0 TB 4k 7200 RPM (#ES62) and 7.72 TB/8.0 TB 4k 7200 RPM (#ES64) drives. Drives for feature ELLL (Linux-only) are the 3.86 TB/4.0 TB 4k 7200 RPM (#EL62) and the 7.72 TB/8.0 TB 4k 7200 RPM (#EL64) drives.

The EXP12SX drawer has many high-reliability design points:

  • SAS bays that support hot swap
  • Redundant and hot-plug power and fan assemblies
  • Dual line cords
  • Redundant and hot-plug ESMs
  • Redundant data paths to all drives
  • LED indicators on drives, bays, ESMs, and power supplies that support problem identification
  • Through the SAS adapters/controllers, drives that can be protected with RAID and mirroring and hot-spare capability

Order two ESLA features for AC power supplies. The enclosure is shipped with adjustable depth rails and can accommodate 19-inch rack depths from 59.5 - 75 cm (23.4 - 29.5 in.). Slot filler panels are provided for empty bays when initially shipped from IBM.

EXP24SX and EXP12SX enclosures can be mixed on the same server. EXP24SX and EXP12SX enclosures can be mixed on the same PCIe3 adapter.

PCIe Gen3 I/O Drawer Cabling Option

A copper cabling option (#ECCS) is available for the scale-out servers. The cable option offers a much lower-cost connection between the server and the PCIe Gen3 I/O drawer fanout modules. The currently available Active Optical Cable (AOC) offers much longer length cables, providing rack placement flexibility. Plus AOC cables are much thinner and have tighter bend radius and thus are much easier to cable in the rack.

The 3M Copper CXP Cable Pair (#ECCS) has the same performance and same reliability, availability, and serviceability (RAS) characteristics as the AOC cables. One copper cable length of 3 m is offered. Note that the cable management arm of the scale-out servers requires about 1 m of cable.

Like the AOC cable pair, the copper pair is cabled in the same manner. One cable attaches to the top CXP port in the PCIe adapter in the x16 PCIe slot in the server system unit and then attaches to the top CXP port in the fanout module in the I/O drawer. Its cable pair attaches to the bottom CXP port of the same PCIe adapter and to the bottom CXP port of the same fanout module. Note that the PCIe adapter providing the CXP ports on the server was named a PCIe3 "Optical" Cable Adapter. In hindsight, this naming was unfortunate as the adapter's CXP ports are not unique to optical. But at the time, optical cables were the only connection option planned.

Copper and AOC cabling can be mixed on the same server. However, they cannot be mixed on the same PCIe Gen3 I/O drawer or mixed on the same fanout module.

Copper cables have the same operating system software prerequisites as AOC cables.

High-function (switched and monitored) PDUs

The high-function PDUs (power distribution units) provide switching, better monitoring, and 50% more C19 receptacles than previous Power System PDUs. Depending on country wiring standards, either two or four full-price features are orderable.

  208 V 3-phase delta 200 V - 240 V 1-phase or 3-phase wye
12 x C13 #EPTQ #EPTN
9 x C19 #EPTL #EPTJ

These PDUs can be mounted vertically in rack-side pockets or they can be mounted horizontally. If mounted horizontally, they each use 1 EIA (1U) of rack space. See feature EPTH for horizontal mounting hardware, which is used when IBM Manufacturing doesn't automatically factory-install the PDU. Two RJ45 ports on the front of the PDU enable the client to monitor each receptacle's electrical power usage and to remotely switch any receptacle on or off. The PDU is shipped with a generic PDU password, and IBM strongly urges clients to change it upon installation. These PDUs do provide the same low price as the low-function 12xC13 PDU feature (#7188).


Reliability, Availability, and Serviceability

Reliability, fault tolerance, and data correction

The reliability of systems starts with components, devices, and subsystems that are designed to be highly reliable. During the design and development process, subsystems go through rigorous verification and integration testing processes. During system manufacturing, systems go through a thorough testing process to help ensure the highest level of product quality.

Memory subsystem RAS

The memory has error detection and correction circuitry designed such that the failure of any one specific memory module within an ECC word by itself can be corrected absent any other fault.

Mutual surveillance

The service processor monitors the operation of the firmware during the boot process and also monitors the hypervisor for termination. The hypervisor monitors the service processor and reports a service reference code when it detects surveillance loss. In the PowerVM environment, it will perform a reset/reload if it detects the loss of the service processor.

Environmental monitoring functions

The Power Systems family does ambient and over temperature monitoring and reporting.

POWER9 processor functions

As in POWER8, the POWER9 processor has the ability to do processor instruction retry for some transient errors.

Cache availability

The L2 and L3 caches in the POWER9 processor in the memory buffer chip are protected with double-bit detect, single-bit correct error detection code (ECC). In addition, a threshold of correctable errors detected on cache lines can result in the data in the cache lines being purged and the cache lines removed from further operation without requiring a reboot in the PowerVM environment.

Modified data would be handled through Special Uncorrectable Error handling. L1 data and instruction caches also have a retry capability for intermittent errors and a cache set delete mechanism for handling solid failures.

Special Uncorrectable Error handling

Special Uncorrectable Error (SUE) handling prevents an uncorrectable error in memory or cache from immediately causing the system to terminate. Rather, the system tags the data and determines whether it will ever be used again. If the error is irrelevant, it will not force a check stop. If the data is used, termination may be limited to the program/kernel or hypervisor owning the data; or the I/O adapters controlled by an I/O hub controller would freeze if data were transferred to an I/O device.

PCI extended error handling

PCI extended error handling (EEH)-enabled adapters respond to a special data packet generated from the affected PCI slot hardware by calling system firmware, which will examine the affected bus, allow the device driver to reset it, and continue without a system reboot. For Linux, EEH support extends to the majority of frequently used devices, although some third-party PCI devices may not provide native EEH support.

Uncorrectable error recovery

When the auto-restart option is enabled, the system can automatically restart following an unrecoverable software error, hardware failure, or environmentally induced (AC power) failure.

Serviceability

The purpose of serviceability is to efficiently repair the system while attempting to minimize or eliminate impact to system operation. Serviceability includes system installation, MES (system upgrades/downgrades), and system maintenance/repair. Depending upon the system and warranty contract, service may be performed by the client, an IBM representative, or an authorized warranty service provider.

The serviceability features delivered in this system help provide a highly efficient service environment by incorporating the following attributes:

  • Design for Customer Set Up (CSU), Customer Installed Features (CIF), and Customer Replaceable Units (CRU)
  • Error Detection and Fault Isolation (ED/FI)
  • First Failure Data Capture (FFDC)
  • Lightpath service indicators
  • Service labels and service diagrams available on the system and delivered through IBM Knowledge Center
  • Step-by-step service procedures documented in IBM Knowledge Center or available through the Hardware Management Console
  • Automatic reporting of serviceable events to IBM through the Electronic Service Agent™ Call Home application
  • CRU videos planned to be available on the web at general availability
  • Mobile access to important customer service functions available by scanning a QR label

Service environment

In the PowerVM environment, the HMC is a dedicated server that provides functions for configuring and managing servers for either partitioned or full-system partition using a GUI or command-line interface (CLI) or REST API. An HMC attached to the system allows support personnel (with client authorization) to remotely, or locally to the physical HMC that is in proximity of the server being serviced, log in to review error logs and perform remote maintenance if required.

The POWER9 processor-based platforms support several service environments:

  • Attachment to one or more HMCs or vHMCs is a supported option by the system with PowerVM. This is the default configuration for servers supporting logical partitions with dedicated or virtual I/O. In this case, all servers have at least one logical partition.
  • For non-HMC systems.
    • Full-system partition with PowerVM: A single partition owns all the server resources and only one operating system may be installed. The primary service interface is through the operating system and the service processor.

Service interface

Support personnel can use the service interface to communicate with the service support applications in a server using an operator console, a graphical user interface on the management console or service processor, or an operating system terminal. The service interface helps to deliver a clear, concise view of available service applications, helping the support team to manage system resources and service information in an efficient and effective way. Applications available through the service interface are carefully configured and placed to give service providers access to important service functions.

Different service interfaces are used, depending on the state of the system, hypervisor, and operating environment. The primary service interfaces are:

  • LEDs
  • Operator Panel
  • Service Processor menu
  • Operating system service menu
  • Service Focal Point on the HMC or vHMC with PowerVM

In the light path LED implementation, the system can clearly identify components for replacement by using specific component-level LEDs, and can also guide the servicer directly to the component by signaling (turning on solid) the amber system fault LED, enclosure fault LED, and component FRU fault LED. The servicer can also use the identify function to blink the FRU-level LED. When this function is activated, a roll-up to the blue enclosure locate and system locate LEDs will occur. These enclosure LEDs will turn on solid and can be used to follow the light path from the system to the enclosure and down to the specific FRU in the PowerVM environment.

First Failure Data Capture and error data analysis

First Failure Data Capture (FFDC) is a technique that helps ensure that when a fault is detected in a system, the root cause of the fault will be captured without the need to re-create the problem or run any sort of extending tracing or diagnostics program. For the vast majority of faults, a good FFDC design means that the root cause can also be detected automatically without servicer intervention.

FFDC information, error data analysis, and fault isolation are necessary to implement the advanced serviceability techniques that enable efficient service of the systems and to help determine the failing items.

In the rare absence of FFDC and Error Data Analysis, diagnostics are required to re-create the failure and determine the failing items.

Diagnostics

General diagnostic objectives are to detect and identify problems so they can be resolved quickly. Elements of IBM's diagnostics strategy include:

  • Provide a common error code format equivalent to a system reference code with PowerVM, system reference number, checkpoint, or firmware error code.
  • Provide fault detection and problem isolation procedures. Support remote connection ability to be used by the IBM Remote Support Center or IBM Designated Service.
  • Provide interactive intelligence within the diagnostics with detailed online failure information while connected to IBM's back-end system.

Automatic diagnostics

Because of the FFDC technology designed into IBM servers, it is not necessary to perform re-create diagnostics for failures or require user intervention. Solid and intermittent errors are designed to be correctly detected and isolated at the time the failure occurs. Runtime and boot-time diagnostics fall into this category.

Stand-alone diagnostics with PowerVM

As the name implies, stand-alone or user-initiated diagnostics requires user intervention. The user must perform manual steps, including:

  • Booting from the diagnostics CD, DVD, USB, or network
  • Interactively selecting steps from a list of choices

Concurrent maintenance

The determination of whether a firmware release can be updated concurrently is identified in the readme information file that is released with the firmware. An HMC is required for the concurrent firmware update with PowerVM. In addition, concurrent maintenance of PCIe adapters is supported with PowerVM. Concurrent maintenance of the Operator Panel is supported through ASMI. Additional concurrent maintenance includes power supplies, fans, and HDD/SSD drives.

Service labels

Service providers use these labels to assist them in performing maintenance actions. Service labels are found in various formats and positions and are intended to transmit readily available information to the servicer during the repair process. Following are some of these service labels and their purpose:

  • Location diagrams: Location diagrams are located on the system hardware, relating information regarding the placement of hardware components. Location diagrams may include location codes, drawings of physical locations, concurrent maintenance status, or other data pertinent to a repair. Location diagrams are especially useful when multiple components such as DIMMs, CPUs, processor books, fans, adapter cards, LEDs, and power supplies are installed.
  • Remove/replace procedures: Service labels that contain remove/replace procedures are often found on a cover of the system or in other spots accessible to the servicer. These labels provide systematic procedures, including diagrams detailing how to remove or replace certain serviceable hardware components.
  • Arrows: Numbered arrows are used to indicate the order of operation and the serviceability direction of components. Some serviceable parts such as latches, levers, and touch points need to be pulled or pushed in a certain direction and in a certain order for the mechanical mechanisms to engage or disengage. Arrows generally improve the ease of serviceability.

QR labels

QR labels are placed on the system to provide access to key service functions through a mobile device. Once the QR label is scanned, it will go to a landing page specific to that server which contains many of the service functions of interest while physically located at the server. These include things such as installation and repair instructions, service diagrams, reference code look up, and so on.

Packaging for service

The following service enhancements are included in the physical packaging of the systems to facilitate service:

  • Color coding (touch points): Blue-colored touch points delineate touchpoints on service components where the component can be safely handled for service actions such as removal or installation.
  • Tool-less design: Selected IBM systems support tool-less or simple tool designs. These designs require no tools or simple tools such as flathead screw drivers to service the hardware components.
  • Positive retention: Positive retention mechanisms help to assure proper connections between hardware components such as cables to connectors, and between two cards that attach to each other. Without positive retention, hardware components run the risk of becoming loose during shipping or installation, preventing a good electrical connection. Positive retention mechanisms like latches, levers, thumb-screws, pop Nylatches (U-clips), and cables are included to help prevent loose connections and aid in installing (seating) parts correctly. These positive retention items do not require tools.

Error handling and reporting

In the event of system hardware or environmentally induced failure, the system runtime error capture capability systematically analyzes the hardware error signature to determine the cause of failure. The analysis result will be stored in system NVRAM. When the system can be successfully restarted either manually or automatically, or if the system continues to operate, the error will be reported to the operating system. Hardware and software failures are recorded in the system log. When an HMC is attached in the PowerVM environment, an ELA routine analyzes the error, forwards the event to the Service Focal Point (SFP) application running on the HMC, and notifies the system administrator that it has isolated a likely cause of the system problem. The service processor event log also records unrecoverable checkstop conditions, forwards them to the SFP application, and notifies the system administrator.

The system has the ability to call home through the operating system to report platform-recoverable errors and errors associated with PCI adapters/devices.

In the HMC-managed environment, a call home service request will be initiated from the HMC and the pertinent failure data with service parts information and part locations will be sent to an IBM service organization. Customer contact information and specific system-related data such as the machine type, model, and serial number, along with error log data related to the failure, are sent to IBM Service.

Live Partition Mobility

With Live Partition Mobility, users can migrate a Linux partition running on one POWER partition system to another POWER system without disrupting services. The migration transfers the entire system environment, including processor state, memory, attached virtual devices, and connected users. It provides continuous operating system and application availability during planned partition outages for repair of hardware and firmware faults.

Service processor

The service processor provides the capability to diagnose, check the status of, and sense the operational conditions of a system. It runs on its own power boundary and does not require resources from a system processor to be operational to perform its tasks.

Under PowerVM, the service processor supports surveillance of the connection to the HMC and to the system firmware (hypervisor). It also provides several remote power control options, environmental monitoring, reset, restart, remote maintenance, and diagnostic functions, including console mirroring. The service processors menus (ASMI) can be accessed concurrently with system operation, allowing nondisruptive abilities to change system default parameters.

Call home

Call home refers to an automatic or manual call from a client location to the IBM support structure with error log data, server status, or other service-related information. Call home invokes the service organization in order for the appropriate service action to begin. Call home can be done through HMC or most non-HMC-managed systems through Electronic Service Agent running on top of the operating system. While configuring call home is optional, clients are encouraged to implement this feature in order to obtain service enhancements such as reduced problem determination and faster and potentially more accurate transmittal of error information. In general, using the call home feature can result in increased system availability. The Electronic Service Agent application can be configured for automated call home. See the next section for specific details on this application.

IBM Electronic Services

Electronic Service Agent and the IBM Electronic Services web portal comprise the IBM Electronic Services solution, which is dedicated to providing fast, exceptional support to IBM clients. IBM Electronic Service Agent is a no-charge tool that proactively monitors and reports hardware events such as system errors, performance issues, and inventory. Electronic Service Agent can help focus on the client's company business initiatives, save time, and spend less effort managing day-to-day IT maintenance issues.

System configuration and inventory information collected by Electronic Service Agent also can be viewed on the secure Electronic Services web portal and used to improve problem determination and resolution between the client and the IBM support team. As part of an increased focus to provide even better service to IBM clients, Electronic Service Agent tool configuration and activation comes standard with the system. In support of this effort, a new HMC External Connectivity security whitepaper has been published, which describes data exchanges between the HMC and the IBM Service Delivery Center (SDC) and the methods and protocols for this exchange. To read the whitepaper and prepare for Electronic Service Agent installation, see the "Security" section at the IBM Electronic Service Agent website.

Select your country. Click "IBM Electronic Service Agent Connectivity Guide."

Benefits: increased uptime

Electronic Service Agent is designed to enhance the warranty and maintenance service by potentially providing faster hardware error reporting and uploading system information to IBM Support. This can optimize the time monitoring the symptoms, diagnosing the error, and manually calling IBM Support to open a problem record. And 24x7 monitoring and reporting means no more dependency on human intervention or off-hours client personnel when errors are encountered in the middle of the night.

Security: The Electronic Service Agent tool is designed to help secure the monitoring, reporting, and storing of the data at IBM. The Electronic Service Agent tool is designed to help securely transmit either through the internet (HTTPS or VPN) or modem to provide clients a single point of exit from their site. Communication is one way. Activating Electronic Service Agent does not enable IBM to call into a client's system.

For additional information, see the IBM Electronic Service Agent website.

More accurate reporting

Because system information and error logs are automatically uploaded to the IBM Support Center in conjunction with the service request, clients are not required to find and send system information, decreasing the risk of misreported or misdiagnosed errors. Once inside IBM, problem error data is run through a data knowledge management system, and knowledge articles are appended to the problem record.

Customized support

By using the IBMid entered during activation, clients can view system and support information in the "My Systems" and "Premium Search" sections of the Electronic Services website.

The Electronic Services web portal is a single internet entry point that replaces the multiple entry points traditionally used to access IBM internet services and support. This web portal enables you to gain easier access to IBM resources for assistance in resolving technical problems. The newly improved My Systems and Premium Search functions make it even easier for Electronic Service Agent-enabled clients to track system inventory and find pertinent fixes.

My Systems provides valuable reports of installed hardware and software using information collected from the systems by IBM Electronic Service Agent. Reports are available for any system associated with the client's IBMid. Premium Search combines the function of search and the value of Electronic Service Agent information, providing advanced search of the technical support knowledgebase. Using Premium Search and the Service Agent information that has been collected from the system, clients are able to see search results that apply specifically to their systems.

For more information on how to utilize the power of IBM Electronic Services, see the following website or contact an IBM Systems Services Representative.

Accessibility by people with disabilities

A US Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be found on the Product accessibility information website.



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Product positioning

Top rule

IBM is leading the cognitive and cloud space. Integrated cloud capabilities in POWER9 go in line with IBM's cloud strategy and enable you to connect current enterprise data with cloud-based AI or analytics offerings like Watson™. IBM gives you best-in-class on-premises cloud deployment possibilities with this announcement in addition to the off-premises portfolio already maintained. And IBM applies that innovation to cognitive infrastructure, helping you on your journey to AI.

IBM aligns cutting-edge innovation with enterprise dependability: IBM has over 105 years of aligning continuous innovation with clients' business needs.

The POWER9 scale-out family delivers a set of entry servers that comes cloud enabled out of the box with integrated PowerVM Enterprise capabilities. Additionally, on-chip analytics and algorithms help clients run their workloads at an optimized processor frequency for performance and throughput. In combination with the DDR4 memory footprint of 4 TB, IBM provides systems that are unmatched by the competition in terms of memory scaling as well as the core to memory ratio needed for data-centric and in-memory workloads. The Power L922 server has built-in security that can help you be ready for current and future security threats.



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The following are newly announced features on the specific models of the IBM Power Systems 9008 machine type:

                                                  Machine       Feature
Description                                       type  Model   number
 
IBM Power System L922                             9008  22L          
EMEA Bulk MES Indicator                           9008  22L     0004 
One CSC Billing Unit                              9008  22L     0010 
Ten CSC Billing Units                             9008  22L     0011 
Special Manufacturing Operations Indicator        9008  22L     0098 
Linux Partition Specify                           9008  22L     0266 
V.24/EIA232 6.1m (20-Ft) PCI Cable                9008  22L     0348 
V.35 6.1m (20-Ft) PCI Cable                       9008  22L     0353 
X.21 6.1m (20-Ft) PCI Cable                       9008  22L     0359 
V.24/EIA232 20-Ft. PCI Cable with M3              9008  22L     0368 
Customer Specified Placement                      9008  22L     0456 
19 inch, 1.8 meter high rack                      9008  22L     0551 
19 inch, 2.0 meter high rack                      9008  22L     0553 
Rack Filler Panel Kit                             9008  22L     0599 
Load Source Not in CEC                            9008  22L     0719 
SAN Load Source Specify                           9008  22L     0837 
USB 500 GB Removable Disk Drive                   9008  22L     1107 
3m, Blue Cat5e Cable                              9008  22L     1111 
10m, Blue Cat5e Cable                             9008  22L     1112 
25m, Blue Cat5e Cable                             9008  22L     1113 
CAT5E Ethernet Cable, 3M GREEN                    9008  22L     1115 
CAT5E Ethernet Cable, 10M GREEN                   9008  22L     1116 
3m, Yellow Cat5e Cable                            9008  22L     1118 
10m, Yellow Cat5e Cable                           9008  22L     1119 
Custom Service Specify, Rochester Minn, USA       9008  22L     1140 
Primary OS - Linux                                9008  22L     2147 
Factory Deconfiguration of 1-core                 9008  22L     2319 
2M LC-SC 50 Micron Fiber Converter Cable          9008  22L     2456 
2M LC-SC 62.5 Micron Fiber Converter Cable        9008  22L     2459 
3M Asynchronous Terminal/Printer Cable EIA-232    9008  22L     2934 
Asynchronous Cable EIA-232/V.24 3M                9008  22L     2936 
Serial-to-Serial Port Cable for Drawer/Drawer-
3.7M                                              9008  22L     3124 
Serial-to-Serial Port Cable for Rack/Rack- 8M     9008  22L     3125 
Widescreen LCD Monitor                            9008  22L     3632 
0.3M Serial Port Converter Cable, 9-Pin to 25-Pin 9008  22L     3925 
Serial Port Null Modem Cable, 9-pin to 9-pin,
3.7M                                              9008  22L     3927 
Serial Port Null Modem Cable, 9-pin to 9-pin, 10M 9008  22L     3928 
System Serial Port Converter Cable                9008  22L     3930 
1.8 M (6-ft) Extender Cable for Displays (15-pin
D-shell to 15-pin D-shell)                        9008  22L     4242 
Extender Cable - USB Keyboards, 1.8M              9008  22L     4256 
VGA to DVI Connection Converter                   9008  22L     4276 
Rack Integration Services: BP only                9008  22L     4648 
Rack Integration Services                         9008  22L     4649 
Rack Indicator- Not Factory Integrated            9008  22L     4650 
Rack Indicator, Rack #1                           9008  22L     4651 
Rack Indicator, Rack #2                           9008  22L     4652 
Rack Indicator, Rack #3                           9008  22L     4653 
Rack Indicator, Rack #4                           9008  22L     4654 
Rack Indicator, Rack #5                           9008  22L     4655 
Rack Indicator, Rack #6                           9008  22L     4656 
Rack Indicator, Rack #7                           9008  22L     4657 
Rack Indicator, Rack #8                           9008  22L     4658 
Rack Indicator, Rack #9                           9008  22L     4659 
Rack Indicator, Rack #10                          9008  22L     4660 
Rack Indicator, Rack #11                          9008  22L     4661 
Rack Indicator, Rack #12                          9008  22L     4662 
Rack Indicator, Rack #13                          9008  22L     4663 
Rack Indicator, Rack #14                          9008  22L     4664 
Rack Indicator, Rack #15                          9008  22L     4665 
Rack Indicator, Rack #16                          9008  22L     4666 
Software Preload Required                         9008  22L     5000 
PCIe LP POWER GXT145 Graphics Accelerator         9008  22L     5269 
PCIe2 8Gb 4-port Fibre Channel Adapter            9008  22L     5729 
4 Port Async EIA-232 PCIe Adapter                 9008  22L     5785 
PCIe2 4-port 1GbE Adapter                         9008  22L     5899 
Opt Front Door for 1.8m Rack                      9008  22L     6068 
Opt Front Door for 2.0m Rack                      9008  22L     6069 
1.8m Rack Acoustic Doors                          9008  22L     6248 
2.0m Rack Acoustic Doors                          9008  22L     6249 
1.8m Rack Trim Kit                                9008  22L     6263 
2.0m Rack Trim Kit                                9008  22L     6272 
Power Cord 4.3m (14-ft), Drawer to IBM PDU (250V/
10A)                                              9008  22L     6458 
Power Cord 4.3m (14-ft), Drawer To OEM PDU
(125V, 15A)                                       9008  22L     6460 
Power Cord 4.3m (14-ft), Drawer to Wall/OEM PDU
(250V/15A) U. S.                                  9008  22L     6469 
Power Cord 1.8m (6-ft), Drawer to Wall (125V/15A) 9008  22L     6470 
Power Cord 2.7m (9-ft), Drawer to Wall/OEM PDU
(250V/10A)                                        9008  22L     6471 
Power Cord 2.7m (9-ft), Drawer to Wall/OEM PDU
(250V/16A)                                        9008  22L     6472 
Power Cord 2.7m (9-ft), Drawer to Wall/OEM PDU
(250V/10A)                                        9008  22L     6473 
Power Cord 2.7m (9-ft), Drawer to Wall/OEM PDU,
(250V/13A)                                        9008  22L     6474 
Power Cord 2.7m (9-ft), Drawer to Wall/OEM PDU,
(250V/16A)                                        9008  22L     6475 
Power Cord 2.7m (9-ft), Drawer to Wall/OEM PDU,
(250V/10A)                                        9008  22L     6476 
Power Cord 2.7m (9-ft), Drawer to Wall/OEM PDU,
(250V/16A)                                        9008  22L     6477 
Power Cord 2.7 M(9-foot), To Wall/OEM PDU,
(250V, 16A)                                       9008  22L     6478 
Power Cord 2.7m (9-ft), Drawer to Wall/OEM PDU,
(125V/15A or 250V/10A )                           9008  22L     6488 
4.3m (14-Ft) 3PH/24A 380-415V Power Cord          9008  22L     6489 
4.3m (14-Ft) 1PH/63A 200-240V Power Cord          9008  22L     6491 
4.3m (14-Ft) 1PH/48-60A 200-240V Power Cord       9008  22L     6492 
Power Cord 2.7m (9-ft), Drawer to Wall/OEM PDU,
(250V/10A)                                        9008  22L     6493 
Power Cord 2.7m (9-ft), Drawer to Wall/OEM PDU,
(250V/10A)                                        9008  22L     6494 
Power Cord 2.7M (9-foot), To Wall/OEM PDU,
(250V, 10A)                                       9008  22L     6496 
Power Cable - Drawer to IBM PDU, 200-240V/10A     9008  22L     6577 
Optional Rack Security Kit                        9008  22L     6580 
Power Cord 2.7M (9-foot), To Wall/OEM PDU,
(125V, 15A)                                       9008  22L     6651 
4.3m (14-Ft) 3PH/16A 380-415V Power Cord          9008  22L     6653 
4.3m (14-Ft) 1PH/24-30A Pwr Cord                  9008  22L     6654 
4.3m (14-Ft) 1PH/24-30A WR Pwr Cord               9008  22L     6655 
4.3m (14-Ft) 1PH/24A Power Cord                   9008  22L     6656 
4.3m (14-Ft) 1PH/32A Power Cord                   9008  22L     6657 
4.3m (14-Ft) 1PH/24A Pwr Cd-Korea                 9008  22L     6658 
Power Cord 2.7M (9-foot), To Wall/OEM PDU,
(250V, 15A)                                       9008  22L     6659 
Power Cord 4.3m (14-ft), Drawer to Wall/OEM PDU
(125V/15A)                                        9008  22L     6660 
Power Cord 2.8m (9.2-ft), Drawer to IBM PDU,
(250V/10A)                                        9008  22L     6665 
4.3m (14-Ft) 3PH/32A 380-415V Power
Cord-Australia                                    9008  22L     6667 
Power Cord 4.3M (14-foot), Drawer to OEM PDU,
(250V, 15A)                                       9008  22L     6669 
Power Cord 2.7M (9-foot), Drawer to IBM PDU,
250V/10A                                          9008  22L     6671 
Power Cord 2M (6.5-foot), Drawer to IBM PDU,
250V/10A                                          9008  22L     6672 
Power Cord 2.7m (9-ft), Drawer to Wall/OEM PDU,
(250V/10A)                                        9008  22L     6680 
Intelligent PDU+, 1 EIA Unit, Universal UTG0247
Connector                                         9008  22L     7109 
Environmental Monitoring Probe                    9008  22L     7118 
Power Distribution Unit                           9008  22L     7188 
Power Distribution Unit (US) - 1 EIA Unit,
Universal, Fixed Power Cord                       9008  22L     7196 
Ethernet Cable, 15m, Hardware Management Console
to System Unit                                    9008  22L     7802 
Linux Software Preinstall                         9008  22L     8143 
USB Mouse                                         9008  22L     8845 
Order Routing Indicator- System Plant             9008  22L     9169 
Language Group Specify - US English               9008  22L     9300 
New Red Hat License Core Counter                  9008  22L     9442 
New SUSE License Core Counter                     9008  22L     9443 
Other Linux License Core Counter                  9008  22L     9445 
3rd Party Linux License Core Counter              9008  22L     9446 
VIOS Core Counter                                 9008  22L     9447 
Other License Core Counter                        9008  22L     9449 
Ubuntu Linux License Core Counter                 9008  22L     9450 
Month Indicator                                   9008  22L     9461 
Day Indicator                                     9008  22L     9462 
Hour Indicator                                    9008  22L     9463 
Minute Indicator                                  9008  22L     9464 
Qty Indicator                                     9008  22L     9465 
Countable Member Indicator                        9008  22L     9466 
Language Group Specify - Dutch                    9008  22L     9700 
Language Group Specify - French                   9008  22L     9703 
Language Group Specify - German                   9008  22L     9704 
Language Group Specify - Polish                   9008  22L     9705 
Language Group Specify - Norwegian                9008  22L     9706 
Language Group Specify - Portuguese               9008  22L     9707 
Language Group Specify - Spanish                  9008  22L     9708 
Language Group Specify - Italian                  9008  22L     9711 
Language Group Specify - Canadian French          9008  22L     9712 
Language Group Specify - Japanese                 9008  22L     9714 
Language Group Specify - Traditional Chinese
(Taiwan)                                          9008  22L     9715 
Language Group Specify - Korean                   9008  22L     9716 
Language Group Specify - Turkish                  9008  22L     9718 
Language Group Specify - Hungarian                9008  22L     9719 
Language Group Specify - Slovakian                9008  22L     9720 
Language Group Specify - Russian                  9008  22L     9721 
Language Group Specify - Simplified Chinese (PRC) 9008  22L     9722 
Language Group Specify - Czech                    9008  22L     9724 
Language Group Specify - Romanian                 9008  22L     9725 
Language Group Specify - Croatian                 9008  22L     9726 
Language Group Specify - Slovenian                9008  22L     9727 
Language Group Specify - Brazilian Portuguese     9008  22L     9728 
Language Group Specify - Thai                     9008  22L     9729 

10m (30.3-ft), IBM Passive QSFP+ MTP Optical
Cable                                             9008  22L     EB2J 
30m (90.3-ft), IBM Passive QSFP+ MTP Optical
Cable                                             9008  22L     EB2K 
Lift tool based on GenieLift GL-8 (standard)      9008  22L     EB3Z 
10Gb Optical Transceiver SFP+                     9008  22L     EB46 
25Gb Optical Transceiver SFP28                    9008  22L     EB47 
0.5m SFP28/25GbE copper Cable                     9008  22L     EB4J 
1.0m SFP28/25GbE copper Cable                     9008  22L     EB4K 
1.5m SFP28/25GbE copper Cable                     9008  22L     EB4L 
2.0m SFP28/25GbE copper Cable                     9008  22L     EB4M 
2.0m QSFP28/100GbE copper split Cable to SFP28
4x25GbE                                           9008  22L     EB4P 
Service wedge shelf tool kit for EB3Z             9008  22L     EB4Z 
0.5m EDR IB Copper Cable QSFP28                   9008  22L     EB50 
1.0m EDR IB Copper Cable QSFP28                   9008  22L     EB51 
2.0M EDR IB Copper Cable QSFP28                   9008  22L     EB52 
1.5M EDR IB Copper Cable QSFP28                   9008  22L     EB54 
100Gb Optical Transceiver QSFP28                  9008  22L     EB59 
3M EDR IB Optical Cable QSFP28                    9008  22L     EB5A 
5M EDR IB Optical Cable QSFP28                    9008  22L     EB5B 
10M EDR IB Optical Cable QSFP28                   9008  22L     EB5C 
15M EDR IB Optical Cable QSFP28                   9008  22L     EB5D 
20M EDR IB Optical Cable QSFP28                   9008  22L     EB5E 
30M EDR IB Optical Cable QSFP28                   9008  22L     EB5F 
50M EDR IB Optical Cable QSFP28                   9008  22L     EB5G 
100M EDR IB Optical Cable QSFP28                  9008  22L     EB5H 
0.5M 100GbE Copper Cable QSFP28                   9008  22L     EB5J 
1.0M 100GbE Copper Cable QSFP28                   9008  22L     EB5K 
1.5M 100GbE Copper Cable QSFP28                   9008  22L     EB5L 
2.0M 100GbE Copper Cable QSFP28                   9008  22L     EB5M 
25M EDR IB Optical Cable QSFP28                   9008  22L     EB5N 
3M 100GbE Optical Cable QSFP28 (AOC)              9008  22L     EB5R 
5M 100GbE Optical Cable QSFP28 (AOC)              9008  22L     EB5S 
10M 100GbE Optical Cable QSFP28 (AOC)             9008  22L     EB5T 
15M 100GbE Optical Cable QSFP28 (AOC)             9008  22L     EB5U 
20M 100GbE Optical Cable QSFP28 (AOC)             9008  22L     EB5V 
30M 100GbE Optical Cable QSFP28 (AOC)             9008  22L     EB5W 
50M 100GbE Optical Cable QSFP28 (AOC)             9008  22L     EB5X 
100M 100GbE Optical Cable QSFP28 (AOC)            9008  22L     EB5Y 
Rack Front Door (Black)                           9008  22L     EC01 
Rack Rear Door                                    9008  22L     EC02 
Rack Side Cover                                   9008  22L     EC03 
Rack Suite Attachment Kit                         9008  22L     EC04 
Slim Rear Acoustic Door                           9008  22L     EC07 
Slim Front Acoustic Door                          9008  22L     EC08 
Rear Door Heat Exchanger for 2.0 Meter Slim Rack  9008  22L     EC15 
IBM PowerVM for IBM PowerLinux                    9008  22L     EC22 
PCIe3 LP 2-Port 10Gb NIC&ROCE SR/Cu Adapter       9008  22L     EC2R 
PCIe3 2-Port 10Gb NIC&ROCE SR/Cu Adapter          9008  22L     EC2S 
PCIe3 LP 2-Port 25/10Gb NIC&ROCE SR/Cu Adapter    9008  22L     EC2T 
PCIe3 2-Port 25/10Gb NIC&ROCE SR/Cu Adapter       9008  22L     EC2U 
PCIe3 LP 2-port 100GbE (NIC& RoCE) QSFP28
Adapter x16                                       9008  22L     EC3L 
PCIe3 NVMe carrier card w/2 M.2 module slots      9008  22L     EC59 
PCIe4 LP 1-port 100Gb EDR IB CAPI adapter         9008  22L     EC62 
PCIe4 LP 2-port 100Gb EDR IB CAPI adapter         9008  22L     EC64 
SAS X Cable 3m - HD Narrow 6Gb 2-Adapters to
Enclosure                                         9008  22L     ECBJ 
SAS X Cable 6m - HD Narrow 6Gb 2-Adapters to
Enclosure                                         9008  22L     ECBK 
SAS X Cable 10m - HD Narrow 6Gb 2-Adapters to
Enclosure                                         9008  22L     ECBL 
SAS X Cable 15m - HD Narrow 3Gb 2-Adapters to
Enclosure                                         9008  22L     ECBM 
SAS YO Cable 1.5m - HD Narrow 6Gb Adapter to
Enclosure                                         9008  22L     ECBT 
SAS YO Cable 3m - HD Narrow 6Gb Adapter to
Enclosure                                         9008  22L     ECBU 
SAS YO Cable 6m - HD Narrow 6Gb Adapter to
Enclosure                                         9008  22L     ECBV 
SAS YO Cable 10m - HD Narrow 6Gb Adapter to
Enclosure                                         9008  22L     ECBW 
SAS YO Cable 15m - HD Narrow 3Gb Adapter to
Enclosure                                         9008  22L     ECBX 
SAS AE1 Cable 4m - HD Narrow 6Gb Adapter to
Enclosure                                         9008  22L     ECBY 
SAS YE1 Cable 3m - HD Narrow 6Gb Adapter to
Enclosure                                         9008  22L     ECBZ 
SAS AA Cable 0.6m - HD Narrow 6Gb Adapter to
Adapter                                           9008  22L     ECC0 
SAS AA Cable 1.5m - HD Narrow 6Gb Adapter to
Adapter                                           9008  22L     ECC2 
SAS AA Cable 3m - HD Narrow 6Gb Adapter to
Adapter                                           9008  22L     ECC3 
SAS AA Cable 6m - HD Narrow 6Gb Adapter to
Adapter                                           9008  22L     ECC4 
SAS Cable                                         9008  22L     ECC5 
3M Optical Cable Pair for PCIe3 Expansion Drawer  9008  22L     ECC7 
10M Optical Cable Pair for PCIe3 Expansion Drawer 9008  22L     ECC8 
System Port Converter Cable for UPS               9008  22L     ECCF 
Variable Length, Blue Cat5e Cable                 9008  22L     ECCG 
Variable Length, Green Cat5e Cable                9008  22L     ECCH 
3M Copper CXP Cable Pair for PCIe3 Expansion
Drawer                                            9008  22L     ECCS 
3.0M SAS X12 Cable (Two Adapter to Enclosure)     9008  22L     ECDJ 
4.5M SAS X12 Active Optical Cable (Two Adapter
to Enclosure)                                     9008  22L     ECDK 
10M SAS X12 Active Optical Cable (Two Adapter to
Enclosure)                                        9008  22L     ECDL 
1.5M SAS YO12 Cable (Adapter to Enclosure)        9008  22L     ECDT 
3.0M SAS YO12 Cable (Adapter to Enclosure)        9008  22L     ECDU 
4.5M SAS YO12 Active Optical Cable (Adapter to
Enclosure)                                        9008  22L     ECDV 
10M SAS YO12 Active Optical Cable (Adapter to
Enclosure)                                        9008  22L     ECDW 
0.6M SAS AA12 Cable (Adapter to Adapter)          9008  22L     ECE0 
3.0M SAS AA12 Cable                               9008  22L     ECE3 
4.5M SAS AA12 Active Optical Cable (Adapter to
Adapter)                                          9008  22L     ECE4 
2.0 Meter Slim Rack                               9008  22L     ECR0 
Rack Front Door High-End appearance               9008  22L     ECRF 
Rack Rear Door Black                              9008  22L     ECRG 
Rack Side Cover                                   9008  22L     ECRJ 
Rack Rear Extension 5-In                          9008  22L     ECRK 
Rack Front Door for Rack (Black/Flat)             9008  22L     ECRM 
Indicator Assembled and Tested in China           9008  22L     ECS0 
Custom Service Specify, Montpellier, France       9008  22L     ECSF 
NeuCloud Indicator/Specify                        9008  22L     ECSJ 
Custom Service Specify, Mexico                    9008  22L     ECSM 
Custom Service Specify, Poughkeepsie, USA         9008  22L     ECSP 
Integrated Solution Packing                       9008  22L     ECSS 
Optical Wrap Plug                                 9008  22L     ECW0 
Boot Drive / Load Source in EXP12SX Specify (in
#ESLL or #ELLL)                                   9008  22L     EHR1 
Boot Drive / Load Source in EXP24SX Specify (in
#ESLS or #ELLS)                                   9008  22L     EHR2 
SSD Placement Indicator - #ESLS/#ELLS             9008  22L     EHS2 
SAS Port/Cabling for single IOA Backplane         9008  22L     EJ00 
PCIe3 Optical Cable Adapter for PCIe3 Expansion
Drawer                                            9008  22L     EJ05 
PCIe3 SAS Tape/DVD Adapter Quad-port 6Gb x8       9008  22L     EJ10 
PCIe3 12GB Cache RAID PLUS SAS Adapter Quad-port
6Gb x8                                            9008  22L     EJ14 
PCIe3 Crypto Coprocessor BSC-Gen3 4767            9008  22L     EJ33 
Non-paired Indicator EJ14 PCIe SAS RAID+ Adapter  9008  22L     EJRL 
Front OEM Bezel for 8-Bay BackPlane               9008  22L     EJU7 
Front IBM Bezel for 8-Bay BackPlane               9008  22L     EJUC 
Specify Mode-1 & (1)EJ0J/EJ0M/EL3B/EL59 &
(1)YO12 for EXP12SX #ESLL/ELLL                    9008  22L     EJV1 
Specify Mode-1 & (2)EJ0J/EJ0M/EL3B/EL59 &
(2)YO12 for EXP12SX #ESLL/ELLL                    9008  22L     EJV2 
Specify Mode-2 & (2)EJ0J/EJ0M/EL3B/EL59 & (2)X12
for EXP12SX #ESLL/ELLL                            9008  22L     EJV3 
Specify Mode-2 & (4)EJ0J/EJ0M/EL3B/EL59 & (2)X12
for EXP12SX #ESLL/ELLL                            9008  22L     EJV4 
Specify Mode-4 & (4)EJ0J/EJ0M/EL3B/EL59 & (2)X12
for EXP12SX #ESLL/ELLL                            9008  22L     EJV5 
Specify Mode-2 & (1)EJ0J/EJ0M/EL3B/EL59 &
(2)YO12 for EXP12SX #ESLL/ELLL                    9008  22L     EJV6 
Specify Mode-2 & (2)EJ0J/EJ0M/EL3B/EL59 &
(2)YO12 for EXP12SX #ESLL/ELLL                    9008  22L     EJV7 
Specify Mode-2 & (1)EJ0J/EJ0M/EL3B/EL59 &
(1)YO12 for EXP12SX #ESLL/ELLL                    9008  22L     EJVA 
Specify Mode-2 & (2)EJ0J/EJ0M/EL3B/EL59 & (1)X12
for EXP12SX #ESLL/ELLL                            9008  22L     EJVB 
Specify Mode-4 & (1)EJ0J/EJ0M/EL3B/EL59 & (1)X12
for EXP12SX #ESLL/ELLL                            9008  22L     EJVC 
Specify Mode-4 & (2)EJ0J/EJ0M/EL3B/EL59 & (1)X12
for EXP12SX #ESLL/ELLL                            9008  22L     EJVD 
Specify Mode-4 & (3)EJ0J/EJ0M/EL3B/EL59 & (2)X12
for EXP12SX #ESLL/ELLL                            9008  22L     EJVE 
Specify Mode-1 & (2)EJ14 & (2)YO12 for EXP12SX
#ESLL/ELLL                                        9008  22L     EJVF 
Specify Mode-1 & Controller & (1)YO12 for
EXP12SX #ESLL/ELLL                                9008  22L     EJVU 
Specify Mode-1 & (1)EJ0J/EJ0M/EL3B/EL59 &
(1)YO12 for EXP24SX #ESLS/ELLS                    9008  22L     EJW1 
Specify Mode-1 & (2)EJ0J/EJ0M/EL3B/EL59 &
(2)YO12 for EXP24SX #ESLS/ELLS                    9008  22L     EJW2 
Specify Mode-2 & (2)EJ0J/EJ0M/EL3B/EL59 & (2)X12
for EXP24SX #ESLS/ELLS                            9008  22L     EJW3 
Specify Mode-2 & (4)EJ0J/EJ0M/EL3B/EL59 & (2)X12
for EXP24SX #ESLS/ELLS                            9008  22L     EJW4 
Specify Mode-4 & (4)EJ0J/EJ0M/EL3B/EL59 & (2)X12
for EXP24SX #ESLS/ELLS                            9008  22L     EJW5 
Specify Mode-2 & (1)EJ0J/EJ0M/EL3B/EL59 &
(2)YO12 for EXP24SX #ESLS/ELLS                    9008  22L     EJW6 
Specify Mode-2 & (2)EJ0J/EJ0M/EL3B/EL59 &
(2)YO12 for EXP24SX #ESLS/ELLS                    9008  22L     EJW7 
Specify Mode-2 & (1)EJ0J/EJ0M/EL3B/EL59 &
(1)YO12 for EXP24SX #ESLS/ELLS                    9008  22L     EJWA 
Specify Mode-2 & (2)EJ0J/EJ0M/EL3B/EL59 & (1)X12
for EXP24SX #ESLS/ELLS                            9008  22L     EJWB 
Specify Mode-4 & (1)EJ0J/EJ0M/EL3B/EL59 & (1)X12
for EXP24SX #ESLS/ELLS                            9008  22L     EJWC 
Specify Mode-4 & (2)EJ0J/EJ0M/EL3B/EL59 & (1)X12
for EXP24SX #ESLS/ELLS                            9008  22L     EJWD 
Specify Mode-4 & (3)EJ0J/EJ0M/EL3B/EL59 & (2)X12
for EXP24SX #ESLS/ELLS                            9008  22L     EJWE 
Specify Mode-1 & (2)EJ14 & (2)YO12 for EXP24SX
#ESLS/ELLS                                        9008  22L     EJWF 
Specify Mode-2 & (2)EJ14 & (2)X12 for EXP24SX
#ESLS/ELLS                                        9008  22L     EJWG 
Specify Mode-2 & (2)EJ14 & (1)X12 for EXP24SX
#ESLS/ELLS                                        9008  22L     EJWH 
Specify Mode-2 & (4)EJ14 & (2)X12 for EXP24SX
#ESLS/ELLS                                        9008  22L     EJWJ 
Specify Mode-1 & Controller & (1)YO12 for
EXP24SX #ESLS/ELLS                                9008  22L     EJWU 
AC Power Supply - 1400W (200-240 VAC)             9008  22L     EL1B 
300GB 15k RPM SAS SFF-2 Disk Drive (Linux)        9008  22L     EL1P 
600GB 10k RPM SAS SFF-2 Disk Drive (Linux)        9008  22L     EL1Q 
PCIe LP 8Gb 2-Port Fibre Channel Adapter          9008  22L     EL2N 
PCIe3 LP 4-port (10Gb FCoE & 1GbE) SRIOV SR&RJ45  9008  22L     EL38 
PCIe3 LP RAID SAS Adapter Quad-Port 6Gb x8        9008  22L     EL3B 
PCIe3 LP 4-port(10Gb FCoE & 1GbE) SFP+Copper&RJ45 9008  22L     EL3C 
PCIe2 LP 2-port 10/1GbE BaseT RJ45 Adapter        9008  22L     EL3Z 
PCIe3 LP 2-port 16Gb Fibre Channel Adapter        9008  22L     EL43 
PCIe2 4-port 1GbE Adapter                         9008  22L     EL4L 
PCIe2 LP 4-port 1GbE Adapter                      9008  22L     EL4M 
PCIe2 2-port 10/1GbE BaseT RJ45 Adapter           9008  22L     EL55 
PCIe3 4-port (10Gb FCoE & 1GbE) SR&RJ45           9008  22L     EL56 
PCIe3 4-port (10Gb FCoE & 1GbE) SFP+Copper&RJ45   9008  22L     EL57 
PCIe 8Gb 2-port Fibre Channel Adapter             9008  22L     EL58 
PCIe3 RAID SAS Adapter Quad-port 6Gb x8           9008  22L     EL59 
PCIe3 16Gb 2-port Fibre Channel Adapter           9008  22L     EL5B 
PCIe3 32Gb 2-port Fibre Channel Adapter           9008  22L     EL5U 
PCIe3 LP 2-port 32Gb Fibre Channel Adapter        9008  22L     EL5V  
PCIe3 16Gb 4-port Fibre Channel Adapter           9008  22L     EL5W 
PCIe3 LP 16Gb 4-port Fibre Channel Adapter        9008  22L     EL5X 
PCIe3 LP SAS Tape/DVD Adapter Quad-port 6Gb x8    9008  22L     EL60 
3.82-4.0 TB 7200 RPM 4K SAS LFF-1 Nearline Disk
Drive (Linux)                                     9008  22L     EL62 
7.72-8.0 TB 7200 RPM 4K SAS LFF-1 Nearline Disk
Drive (Linux)                                     9008  22L     EL64 
Base Storage Backplane 8 SFF-3 Bays               9008  22L     EL66 
Expanded Function Storage Backplane 8 SFF-3 Bays/
Single IOA with Write Cache                       9008  22L     EL67 
Split #EL66 to 4+4 SFF-3 Bays: Add 2nd SAS
Controller                                        9008  22L     EL68 
387GB SFF-2 SSD 5xx eMLC4 for Linux               9008  22L     EL78 
775GB SFF-2 SSD 5xx eMLC4 for Linux               9008  22L     EL7E 
387GB SFF-3 SSD 5xx eMLC4 for Linux               9008  22L     EL7K 
775GB SFF-3 SSD 5xx eMLC4 for Linux               9008  22L     EL7P 
1.9TB Read Intensive SAS 4k SFF-2 SSD for Linux   9008  22L     EL80 
931GB Mainstream SAS 4k SFF-3 SSD for Linux       9008  22L     EL83 
387GB SFF-2 SSD 4k eMLC4 for Linux                9008  22L     EL85 
775GB SFF-2 SSD 4k eMLC4 for Linux                9008  22L     EL8C 
1.55TB SFF-2 SSD 4k eMLC4 for Linux               9008  22L     EL8F 
1.9TB Read Intensive SAS 4k SFF-3 SSD for Linux   9008  22L     EL8J 
387GB SFF-3 SSD 4k eMLC4 for Linux                9008  22L     EL8N 
775GB SFF-3 SSD 4k eMLC4 for Linux                9008  22L     EL8Q 
1.55TB SFF-3 SSD 4k eMLC4 for Linux               9008  22L     EL8V 
931GB Mainstream SAS 4k SFF-2 SSD for Linux       9008  22L     EL8Y 
1.86TB Mainstream SAS 4k SFF-3 SSD for Linux      9008  22L     EL92 
1.86TB Mainstream SAS 4k SFF-2 SSD for Linux      9008  22L     EL96 
One Processor Core Activation for #ELPV           9008  22L     ELAV 
One Processor Core Activation for #ELPW           9008  22L     ELAW 
One Processor Core Activation for #ELPX           9008  22L     ELAX 
PDU Access Cord 0.38m                             9008  22L     ELC0 
600GB 10K RPM SAS SFF-3 Disk Drive (Linux)        9008  22L     ELD5 
300GB 15K RPM SAS SFF-3 Disk Drive (Linux)        9008  22L     ELDB 
3.72TB Mainstream SAS 4k SFF-3 SSD for Linux      9008  22L     ELE1 
3.72TB Mainstream SAS 4k SFF-2 SSD for Linux      9008  22L     ELE7 
600GB 10K RPM SAS SFF-2 Disk Drive 4K Block -
4096                                              9008  22L     ELEV 
300GB 15K RPM SAS SFF-2 4K Block - 4096 Disk
Drive                                             9008  22L     ELEZ 
1.2TB 10K RPM SAS SFF-2 Disk Drive 4K Block -
4096                                              9008  22L     ELF3 
600GB 10K RPM SAS SFF-3 Disk Drive 4K Block -
4096                                              9008  22L     ELF5 
1.2TB 10K RPM SAS SFF-3 Disk Drive 4K Block -
4096                                              9008  22L     ELF9 
300GB 15K RPM SAS SFF-3 4K Block - 4096 Disk
Drive                                             9008  22L     ELFB 
600GB 15K RPM SAS SFF-3 4K Block - 4096 Disk
Drive                                             9008  22L     ELFF 
600GB 15K RPM SAS SFF-2 4K Block - 4096 Disk
Drive                                             9008  22L     ELFP 
1.8TB 10K RPM SAS SFF-2 Disk Drive 4K Block -
4096                                              9008  22L     ELFT 
1.8TB 10K RPM SAS SFF-3 Disk Drive 4K Block -
4096                                              9008  22L     ELFV 
387GB Enterprise SAS 5xx SFF-2 SSD for Linux      9008  22L     ELG5 
387GB Enterprise SAS 5xx SFF-3 SSD for Linux      9008  22L     ELG9 
387GB Enterprise SAS 4k SFF-2 SSD for Linux       9008  22L     ELGB 
387GB Enterprise SAS 4k SFF-3 SSD for Linux       9008  22L     ELGD 
775GB Enterprise SAS 5xx SFF-2 SSD for Linux      9008  22L     ELGF 
775GB Enterprise SAS 5xx SFF-3 SSD for Linux      9008  22L     ELGH 
775GB Enterprise SAS 4k SFF-2 SSD for Linux       9008  22L     ELGK 
775GB Enterprise SAS 4k SFF-3 SSD for Linux       9008  22L     ELGM 
1.55TB Enterprise SAS 4k SFF-2 SSD for Linux      9008  22L     ELGP 
1.55TB Enterprise SAS 4k SFF-3 SSD for Linux      9008  22L     ELGR 
EXP12SX SAS Storage Enclosure                     9008  22L     ELLL 
EXP24SX SAS Storage Enclosure                     9008  22L     ELLS 
PCIe3 6-Slot Fanout Module for PCIe3 Expansion
Drawer                                            9008  22L     ELMF 
PCIe3 6-Slot Fanout Module for PCIe3 Expansion
Drawer                                            9008  22L     ELMG 
PCIe Gen3 I/O Expansion Drawer                    9008  22L     ELMX 
8-core Typical 3.4 to 3.9 Ghz (max) POWER9
Processor                                         9008  22L     ELPV 
10-core Typical 2.9 to 3.8 Ghz (max) POWER9
Processor                                         9008  22L     ELPW 
12-core Typical 2.7 to 3.8 Ghz (max) POWER9
Processor                                         9008  22L     ELPX 
Quantity 150 of #ELFP (600GB SSD SFF-2)           9008  22L     ELQ1 
Quantity 150 of #ELF3 (1.2TB 10k SFF-2)           9008  22L     ELQ2 
Quantity 150 of #EL85 387GB SFF-2 SSD 4k          9008  22L     ELQ5 
Quantity 150 of #EL96 (1.86TB SFF-2)              9008  22L     ELQ6 
Quantity 150 of #ELE7 (3.72TB SFF-2)              9008  22L     ELQ7 
Quantity 150 of #EL78 387GB SFF-2 SSD 5xx         9008  22L     ELQ8 
Quantity 150 of #EL8C 775GB SFF-2 SSD 4k          9008  22L     ELQC 
Quantity 150 of #EL7E 775GB SFF-2 SSD 5xx         9008  22L     ELQE 
Quantity 150 of #EL8F 1.55TB SFF-2 SSD 4k         9008  22L     ELQF 
Quantity 150 of #EL1P                             9008  22L     ELQP 
Quantity 150 of #EL1Q                             9008  22L     ELQQ 
Quantity 150 of #ELFT (1.8TB 10k SFF-2)           9008  22L     ELQT 
Quantity 150 of #ELEV (600GB 10k SFF-2)           9008  22L     ELQV 
Quantity 150 of #EL8Y (931GB SFF-2)               9008  22L     ELQY 
Quantity 150 of #ELEZ (300GB SSD SFF-2)           9008  22L     ELQZ 
Quantity 150 of EL80 1.9TB SSD                    9008  22L     ELR0 
Quantity 150 of #EL62 3.86-4.0 TB 7200 rpm 4k
LFF-1 Disk                                        9008  22L     ELR2 
Quantity 150 of #EL64 7.72-8.0 TB 7200 rpm 4k
LFF-1 Disk                                        9008  22L     ELR4 
Quantity 150 of #ELG5 (387GB SAS 5xx)             9008  22L     ELR5 
Quantity 150 of #ELGB (387GB SAS 4k)              9008  22L     ELRB 
Quantity 150 of #ELGF (775GB SAS 5xx)             9008  22L     ELRF 
Quantity 150 of #ELGK (775GB SAS 4k)              9008  22L     ELRK 
Quantity 150 of #ELGP (1.55TB SAS 4k)             9008  22L     ELRP 
16 GB DDR4 Memory                                 9008  22L     EM62 
32 GB DDR4 Memory                                 9008  22L     EM63 
64 GB DDR4 Memory                                 9008  22L     EM64 
128 GB DDR4 Memory                                9008  22L     EM65 
AC Power Supply Conduit for PCIe3 Expansion
Drawer                                            9008  22L     EMXA 
1m (3.3-ft), 10Gb E'Net Cable SFP+ Act Twinax
Copper                                            9008  22L     EN01 
3m (9.8-ft), 10Gb E'Net Cable SFP+ Act Twinax
Copper                                            9008  22L     EN02 
5m (16.4-ft), 10Gb E'Net Cable SFP+ Act Twinax
Copper                                            9008  22L     EN03 
PCIe3 LP 4-port(10Gb FCoE & 1GbE) LR&RJ45 Adapter 9008  22L     EN0N 
PCIe2 4-Port (10Gb+1GbE) SR+RJ45 Adapter          9008  22L     EN0S 
PCIe2 LP 4-Port (10Gb+1GbE) SR+RJ45 Adapter       9008  22L     EN0T 
PCIe2 4-port (10Gb+1GbE) Copper SFP+RJ45 Adapter  9008  22L     EN0U 
PCIe2 LP 4-port (10Gb+1GbE) Copper SFP+RJ45
Adapter                                           9008  22L     EN0V 
PCIe2 LP 8Gb 4-port Fibre Channel Adapter         9008  22L     EN0Y 
PCIe3 4-port 10GbE SR Adapter                     9008  22L     EN15 
Horizontal PDU Mounting Hardware                  9008  22L     EPTH 
High Function 9xC19 PDU: Switched, Monitoring     9008  22L     EPTJ 
High Function 9xC19 PDU 3-Phase: Switched,
Monitoring                                        9008  22L     EPTL 
High Function 12xC13 PDU: Switched, Monitoring    9008  22L     EPTN 
High Function 12xC13 PDU 3-Phase: Switched,
Monitoring                                        9008  22L     EPTQ 
42U Slim Rack                                     9008  22L     ER05 
Bulk Packaging Request ID                         9008  22L     ERB0 
Bulk Packaging ID #1                              9008  22L     ERB1 
Bulk Packaging ID #2                              9008  22L     ERB2 
Bulk Packaging ID #3                              9008  22L     ERB3 
Bulk Packaging ID #4                              9008  22L     ERB4 
Bulk Packaging ID #5                              9008  22L     ERB5 
Bulk Packaging ID #6                              9008  22L     ERB6 
Bulk Packaging ID #7                              9008  22L     ERB7 
Bulk Packaging ID #8                              9008  22L     ERB8 
Bulk Packaging ID #9                              9008  22L     ERB9 
Bulk Packaging ID #10                             9008  22L     ERBA 
Bulk Packaging ID #11                             9008  22L     ERBB 
Bulk Packaging ID #12                             9008  22L     ERBC 
Bulk Packaging ID #13                             9008  22L     ERBD 
Bulk Packaging ID #14                             9008  22L     ERBE 
Bulk Packaging ID #15                             9008  22L     ERBF 
Bulk Packaging ID #16                             9008  22L     ERBG 
Bulk Packaging ID #17                             9008  22L     ERBH 
Bulk Packaging ID #18                             9008  22L     ERBJ 
Bulk Packaging ID #19                             9008  22L     ERBK 
Bulk Packaging ID #20                             9008  22L     ERBL 
No Bulk Packaging Specify                         9008  22L     ERBZ 
RFID Tags for Servers, Compute Nodes, Chassis,
Racks, and HMCs                                   9008  22L     ERF1 
Rear rack extension                               9008  22L     ERG0 
Mainstream 400GB SSD NVMe M.2 module              9008  22L     ES14 
S&H - No Charge                                   9008  22L     ESC0 
S&H-a                                             9008  22L     ESC5 
Specify AC Power Supply for EXP12SX/EXP24SX
Storage Enclosure                                 9008  22L     ESLA 
300GB 15K RPM SAS SFF-3 4k Block Cached Disk
Drive (Linux)                                     9008  22L     ESRL 
300GB 15K RPM SAS SFF-2 4k Block Cached Disk
Drive (Linux)                                     9008  22L     ESRM 
600GB 15K RPM SAS SFF-3 4k Block Cached Disk
Drive (Linux)                                     9008  22L     ESRP 
600GB 15K RPM SAS SFF-2 4k Block Cached Disk
Drive (Linux)                                     9008  22L     ESRR 
Quantity 150 of #ESRM (300GB 15k SFF-2)           9008  22L     ESVM 
Quantity 150 of #ESRR (600GB 15k SFF-2)           9008  22L     ESVR 
1TB Removable Disk Drive Cartridge                9008  22L     EU01 
RDX USB External Docking Station for Removable
Disk Cartridge                                    9008  22L     EU04 
RDX 320 GB Removable Disk Drive                   9008  22L     EU08 
Operator Panel LCD Display                        9008  22L     EU0B 
1.5TB Removable Disk Drive Cartridge              9008  22L     EU15 
Cable Ties & Labels                               9008  22L     EU19 
Order Placed Indicator                            9008  22L     EU29 
2TB Removable Disk Drive Cartridge (RDX)          9008  22L     EU2T 
RDX USB External Docking Station                  9008  22L     EUA4 
Standalone USB DVD drive w/cable                  9008  22L     EUA5 
Core Use HW Feature                               9008  22L     EUC6 
Core Use HW Feature 10X                           9008  22L     EUC7 

The following are newly announced features on the specific models of the IBM Power Systems 7014 and 7965 machine type:

New features available March 20, 2018

                                                  Machine       Feature
Description                                       type  Model   number
 
Rack Content Specify: 9008-22L - 2EIA             7014  T00     ER2W 
                                                  7014  T42          
                                                  7965  94Y          
                                                  7965  S42   
       



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Publications

Top rule

Power Systems hardware documentation provides clients with the following topical information:

  • Licenses, notices, safety, and warranty information
  • Planning for the system
  • Installing and configuring the system
  • Troubleshooting, service, and support
  • Installing, configuring, and managing consoles, terminals, and interfaces
  • Installing operating systems
  • Creating a virtual computing environment
  • Enclosures and expansion units
  • Glossary

You can access the product documentation at IBM Knowledge Center.

Product documentation is also available on DVD (SK5T-7087).

The following information is shipped with the 9008-22L:

  • Power Hardware Information DVD SK5T-7087
  • Installing the 9008-22L
  • Important Notices
  • Warranty Information
  • License Agreement for Machine Code

Hardware documentation such as installation instructions, user's information, and service information is available to download or view at the IBM Support website.

You can access documentation about Linux on IBM systems at the Linux information for IBM systems website.

The IBM Systems Information Center provides you with a single information center where you can access product documentation for IBM systems hardware, operating systems, and server software. Through a consistent framework, you can efficiently find information and personalize your access. See the IBM Systems Information Center at IBM Knowledge Center.

IBM Knowledge Center provides you with a single point of reference where you can access product documentation for IBM systems hardware, operating systems, and server software. Through a consistent framework, you can efficiently find information and personalize your access by going to IBM Knowledge Center for all your product information needs.

To access the IBM Publications Center Portal, go to the IBM Publications Center website.

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. A large number of publications are available online in various file formats, which can currently be downloaded.


National language support

Not applicable.



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Services

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IBM Systems Lab Services

IBM Systems Lab Services offers a wide array of services available for your enterprise. It brings expertise on the latest technologies from the IBM development community and can help with your most difficult technical challenges.

IBM Systems Lab Services exists to help you successfully implement emerging technologies so as to accelerate your return on investment and improve your satisfaction with your IBM systems and solutions. Services examples include initial implementation, integration, migration, and skills transfer on IBM systems solution capabilities and recommended practices. IBM Systems Lab Services is one of the service organizations of IBM's world-renowned IBM Systems Group development labs.

For details on available services, contact your IBM representative or go to the Lab Services website.

Global Technology Services

IBM services include business consulting, outsourcing, hosting services, applications, and other technology management.

These services help you learn about, plan, install, manage, or optimize your IT infrastructure to be an on-demand business. They can help you integrate your high-speed networks, storage systems, application servers, wireless protocols, and an array of platforms, middleware, and communications software for IBM and many non-IBM offerings. IBM is your one-stop shop for IT support needs.

For details on available services, contact your IBM representative or go to the IBM Global Technology Services® website.

For details on available IBM Business Continuity and Recovery Services, contact your IBM representative or go to the Resiliency Services website.

Details on education offerings related to specific products can be found on the IBM authorized training website.



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Technical information

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Specified operating environment

Physical specifications
  • Width: 482 mm (18.97 in.)
  • Depth: 766.5 mm (30.2 in.)
  • Height: 86.7 mm (3.4 in.)
  • Weight: 30.4 kg (67 lb)

To assure installability and serviceability in non-IBM industry-standard racks, review the installation planning information for any product-specific installation requirements.

Operating environment
  • Temperature: (nonoperating) 5C° - 45°C (41F° - 113°F); recommended temperature (operating) 18C° - 27°C (64F° - 80°F); allowable operating temperature 5C° - 40°C (41F° - 104°F)
  • Relative humidity: Nonoperating 8% - 80%; recommended 5.5°C (42°F) dew point to 60% RH and 15°C (59°F) dew point
  • Maximum dew point: 21°C (70°F)(allowable operating)
  • Operating voltage: 1400 W PSU: 200 - 240 V AC
  • Operating frequency: 47/63 Hz
  • Maximum power consumption: 1880 watts (maximum)
  • Power factor: 0.98
  • Thermal output: 6,416 Btu/hour (maximum)
  • Power-source loading
    • 1.94 kVa (maximum configuration)
    • Maximum altitude: 3,050 m (10,000 ft)

    Note: The maximum measured value is the worst case power consumption expected from a fully populated server under an intensive workload. The maximum measured value also accounts for component tolerance and non-ideal operating conditions. Power consumption and heat load vary greatly by server configuration and utilization. The IBM Systems Energy Estimator should be used to obtain a heat output estimate based on a specific configuration.

Noise levels and declared A-weighted sound power level

  • Rack-mount system: 6.5 bels operating; 5.3 bels idling

See the Installation Planning Guide in IBM Knowledge Center for additional detail.

For example, the actual power noise level is impacted by multiple factors, including:

  • Enablement of Maximum Performance mode increases fan speed, which increases power noise levels.
  • Usage of Maximum Performance mode further increases fan speed, which further increases power noise levels.
  • Using higher wattage PCIe adapters increases fan speed, which increases power noise levels
  • Placing multiple servers in a rack increases the total power noise level
  • Placing servers in racks with acoustic doors reduces the power noise levels

EMC conformance classification

This equipment is subject to FCC rules and shall comply with the appropriate FCC rules before final delivery to the buyer or centers of distribution.

  • US: FCC Class A
  • Europe: CISPR 22 Class A
  • Japan: VCCI-A
  • Korea: Korean Requirement Class A
  • China: People's Republic of China commodity inspection law Class A

Homologation -- Telecom environmental testing (Safety and EMC):

Homologation approval for specific countries has been initiated with the IBM Homologation and Type Approval (HT&A) organization in LaGaude, France. This Power Systems model and applicable features meet the environmental testing requirements of the country telecom and have been designed and tested in compliance with the Full Quality Assurance Approval (FQAA) process as delivered by the British Approval Board for Telecom (BABT), the UK Telecom regulatory authority.

This product is not certified for connection by any means whatsoever to interfaces of public telecommunications networks. Certification may be required by law prior to making any such connection. Contact an IBM representative or reseller for any questions.

Product safety/Country testing/Certification

  • UL 60950-1:2007 Underwriters Laboratory, Safety Information
  • CSA C22.2 No. 60950-1-07, Canadian Standards Association
  • EN60950 European Norm
  • IEC 60950, Edition 1, International Electrotechnical Commission, Safety Information
  • Nordic deviations to IEC 60950-1 1st Edition

General requirements

The product is in compliance with IBM Corporate Bulletin C-B 0-2594-000 Statement of Conformity of IBM Product to External Standard (Suppliers Declaration).

Hardware requirements

Power L922 system configuration

The minimum Power L922 initial order must include a processor module, two 16 GB DIMM, two power supplies and line cords, an operating system indicator, a cover set indicator, and a Language Group Specify. Also, must include one of the storage options and the network options below:

Storage options:

  • For boot from NVMe: One NVMe carrier and one NVMe M.2 Module.
  • For boot from local SFF-3 HDD/SDD: One storage backplane and one SFF-3 HDD or SDD.
  • For boot from SAN: Internal HDD or SSD and RAID card are not required if feature 0837 (Boot from SAN) is selected. A Fibre Channel adapter must be ordered if feature 0837 is selected.

Network options:

  • One PCIe2 4-port 1 Gb Ethernet adapter
  • One of the supported 10 Gb Ethernet adapters

Linux is the primary operating system. The minimum defined initial order configuration is as follows:

Feature number Description Quantity Notes
EU0B Operator Panel LCD Display 1  
Processors      
ELPV 8-core, typical 3.4 to 3.9 GHz (max) POWER9 Processor 1  
or      
ELPW 10-core, typical 2.9 to 3.8 GHz (max) POWER9 Processor 1  
Processor activations      
ELAV One Processor Core Activation for #ELPV 8  
or      
ELAW One Processor Core Activation for #ELPW 10  
Memory DIMMs      
EM62 16 GB DDR4 Memory 2  
or      
EM63 32 GB DDR4 Memory 2  
or      
EM64 64 GB DDR4 Memory 2  
or      
EM65 128 GB DDR4 Memory 2  
Storage Backplane      
EL66 Storage Backplane 8 SFF-3 Bays 1 Optional split card EL68
or      
EC59 PCIe3 NVMe carrier card w/2 M.2 module slots 1 Must order, at a minimum, one of feature ES14
Disk Drive      
ELDB 300 GB 15K RPM SAS SFF-3 Disk Drive (Linux) 1  
LAN Adapter      
EL4M PCIe2 LP 4-port 1 GbE Adapter 1  
Power supplies/Power cord      
EL1B AC Power Supply - 1400 W for Server (200 - 240 V AC) 2  
6458 Power Cord 4.3 m (14 ft), Drawer to IBM PDU (250V/10A) 2 6458 - (default)
9300/97xx Language Group Specify   9300 - (default)
Front Bezel      
EJUC Front IBM Bezel for 8-Bay BackPlane    
or      
EJU7 Front OEM Bezel for 8-Bay BackPlane    
Operating System      
2147 Primary Operating System Indicator - Linux    
  • The racking approach for the initial order must be either a 7014-T00, 7014-T42, 7965-S42, or 7953-94Y. If an additional rack is required for I/O expansion drawers as an MES to an existing system, either a feature 0551, 0553, or ER05 rack must be ordered.
  • If NVMe carrier card feature EC59 is selected, no disk units are required to be ordered. If neither feature EC59 nor feature 0837 (SAN boot) is ordered, then at least one disk unit is required to be ordered. If no HDD/SSD/SAN boot (0837) is ordered, then feature EC59 (with at least one of #ES14) is the load source.
  • Adapter feature EL4M is the default 1 Gb Ethernet adapter. Options of a 10 Gb Ethernet adapter include one of either EC2R, EC2T, EL38, EL3C, EL3Z, EN0T, or EN0V.

Hardware Management Console (HMC) machine code

An HMC is required to manage the Power L922 server (9008-22L) implementing partitioning. Multiple POWER7®, POWER8, and POWER9 processor-based servers can be supported by a single HMC. Planned HMC hardware and software support:

  • X86 based - 7042-CR7, 7042-CR8, 7042-CR9
    • vHMC x86
  • POWER8 based Open Power: 7063-CR1
    • vHMC PowerVM based LPAR

If you are attaching an HMC to a new server or adding function to an existing server that requires a firmware update, the HMC machine code may need to be updated because HMC code must always be equal to or higher than the managed server's firmware. Access to firmware and machine code updates is conditioned on entitlement and license validation in accordance with IBM policy and practice. IBM may verify entitlement through customer number, serial number, electronic restrictions, or any other means or methods employed by IBM at its discretion.

To determine the HMC machine code level required for the firmware level on any server, go to the following web page to access the Fix Level Recommendation Tool (FLRT) on or after the planned availability date for this product. FLRT will identify the correct HMC machine code for the selected system firmware level; see the IBM Support: Fix Central website.

If a single HMC is attached to multiple servers, the HMC machine code level must be updated to be at or higher than the server with the most recent firmware level. All prior levels of server firmware are supported with the latest HMC machine code level.

The HMC code latest level contains the following:

  • Support for managing IBM Power System S922, S924, S914, and L922 systems.
  • Support for the new HMC model 7063-CR1.
  • Support for PowerVM functions such as the new HMC GUI interface for VIOS management.
  • GUI for HMC's Performance and Capacity Monitoring function.
  • An HMC command to initiate a remote restart operation. This removes the requirement of VMControl for the PowerVM Remote Restart function.
  • For PowerVM GUI functions, VIOS is recommended.

For clients installing systems higher than the EIA 29 position (location of the rail that supports the rack-mounted server) in any IBM or non-IBM rack, acquire approved tools outlined in the server specifications section at IBM Knowledge Center. In situations where IBM service is required and the recommended tools are not available, there could be delays in repair actions.

Software requirements

If installing the Linux operating system LPAR (one of these):

  • Red Hat Enterprise Linux 7 for Power LE, version 7.4, or later
  • SUSE Linux Enterprise Server 12 Service Pack 3, or later
  • Ubuntu Server 16.04.4, or later

Limitations
  • The integrated system port is not supported under Linux when the HMC ports are connected to an HMC. Either the HMC ports or the integrated system ports can be used, but not both. The FSP2 USB 2.0 port is used for communication to a UPS.
  • The integrated system port is supported for modem and TTY terminal connections by Linux. Any other application using serial ports requires a serial port adapter to be installed in a PCI slot. The integrated system port does not support HACMP™ configurations.

Planning information

Cable orders

No additional cables are required.

Security, auditability, and control

This product uses the security and auditability features of host hardware and application software.

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communications facilities.

IBM Systems Lab Services

For details on available services, contact your IBM representative or go to the Lab Services website.

Global Technology Services

Contact your IBM representative for the list of selected services available in your country, either as standard or customized offerings, for the efficient installation, implementation, and/or integration of this product.



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IBM Electronic Services

Top rule

IBM has transformed its delivery of hardware and software support services to help you achieve higher system availability. Electronic Services is a web-enabled solution that offers an exclusive, no-additional-charge enhancement to the service and support available for IBM servers. These services are designed to provide the opportunity for greater system availability with faster problem resolution and preemptive monitoring. Electronic Services comprises two separate, but complementary, elements: Electronic Services news page and Electronic Services Agent.

The Electronic Services news page is a single internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.

The Electronic Service Agent™ is no-additional-charge software that resides on your server. It monitors events and transmits system inventory information to IBM on a periodic, client-defined timetable. The Electronic Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to deliver proactive service that may result in higher system availability and performance. In addition, information collected through the Service Agent is made available to IBM service support representatives when they help answer your questions or diagnose problems. Installation and use of IBM Electronic Service Agent for problem reporting enables IBM to provide better support and service for your IBM server.

To learn how Electronic Services can work for you, go to the IBM Electronic Support website.



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Terms and conditions

Top rule

Volume orders

Contact your IBM representative.

Products - terms and conditions

Warranty period
Warranty and additional coverage options: Coverage summary 1:

Warranty Period:

Service Level:

3 years

IBM On-Site Limited, 9x5 Next Business Day

Service Upgrade Options:  
Warranty Service Upgrade IBM On-Site Repair, 9x5 Same Day 2 and 24x7 Same Day options
Maintenance Services (Post-Warranty): IBM On-Site Repair, Next Business Day and Same Day options
IBM Hardware Maintenance Services - committed maintenance 3: Y
1 See complete coverage details below.
2 Offered in US and EMEA only.
3 Not offered in the US.

Three years.

To obtain copies of the IBM Statement of Limited Warranty, contact your reseller or IBM.

An IBM part or feature installed during the initial installation of an IBM machine is subject to the full warranty period specified by IBM. An IBM part or feature that replaces a previously installed part or feature assumes the remainder of the warranty period for the replaced part or feature. An IBM part or feature added to a machine without replacing a previously installed part or feature is subject to a full warranty. Unless specified otherwise, the warranty period, type of warranty service, and service level of a part or feature are the same as those for the machine in which it is installed.

Any IBM Mainstream devices (previously called read intensive device) identified in this document have a maximum number of write cycles. IBM Mainstream device failures will be replaced during standard warranty and maintenance period for devices that have not reached the maximum number of write cycles. Devices that reach this limit may fail to operate according to specifications and must be replaced at the client's expense. Individual service life may vary and can be monitored using an operating system command.

The IBM warranty covers feature number EB4Z. For warranty terms associated with feature number EB3Z and the Lift tool based on GenieLift GL-8, see the separate warranty terms provided by Genie found in the Genie Operator's Manual at the Genie website.

For clients installing systems higher than the EIA 29 position (location of the rail that supports the rack-mounted server) in any IBM or non-IBM rack, acquire approved tools outlined in the server specifications section at IBM Knowledge Center. In situations where IBM service is required and the recommended tools are not available, there could be delays in repair actions.

Warranty service

If required, IBM provides repair or exchange service depending on the types of warranty service specified for the machine. IBM will attempt to resolve your problem over the telephone, or electronically through an IBM website. Certain machines contain remote support capabilities for direct problem reporting, remote problem determination, and resolution with IBM. You must follow the problem determination and resolution procedures that IBM specifies. Following problem determination, if IBM determines on-site service is required, scheduling of service will depend upon the time of your call, machine technology and redundancy, and availability of parts. If applicable to your product, parts considered Customer Replaceable Units (CRUs) will be provided as part of the machine's standard warranty service.

Service levels are response-time objectives and are not guaranteed. The specified level of warranty service may not be available in all worldwide locations. Additional charges may apply outside IBM's normal service area. Contact your local IBM representative or your reseller for country-specific and location-specific information.

CRU Service

IBM provides replacement CRUs to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from IBM upon your request. CRUs are designated as being either a Tier 1 (mandatory) or a Tier 2 (optional) CRU.

Tier 1 (mandatory) CRU

Installation of Tier 1 CRUs, as specified in this announcement, is your responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for the installation.

The following parts have been designated as Tier 1 CRUs:

  • DASD SFF Drive
  • DASD SSD Drive
  • NVMe M.2 Carrier card and Flash Modules
  • SAS Card
  • Op Panel - Base
  • Op Panel - LCD
  • Memory DIMM
  • All PCI Adapters
  • FAN
  • TPM Card
  • Power Supplies
  • Service Processor Card/FSP
  • TOD Battery
  • Air Baffles
  • Bezel
  • SAS Cable Front
  • Heatsink
  • Service Cover
  • DASD Backplane Power Cable
  • DASD Backplane Signal Cable
Tier 2 (optional) CRU

You may install a Tier 2 CRU yourself or request IBM to install it, at no additional charge.

Based upon availability, CRUs will be shipped for next business day (NBD) delivery. IBM specifies, in the materials shipped with a replacement CRU, whether a defective CRU must be returned to IBM. When return is required, return instructions and a container are shipped with the replacement CRU. You may be charged for the replacement CRU if IBM does not receive the defective CRU within 15 days of your receipt of the replacement.

CRU and On-site Service

At IBM's discretion, you will receive specified CRU service, or IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well-lit, and suitable for the purpose.

Service level is:

  • 9 hours per day, Monday through Friday, excluding holidays, next-business-day response. Calls must be received by 3:00 PM local time in order to qualify for next-business-day response.

Warranty services

IBM is now shipping machines with selected non-IBM parts that contain an IBM field replaceable unit (FRU) part number label. These parts are to be serviced during the IBM machine warranty period. IBM is covering the service on these selected non-IBM parts as an accommodation to their customers, and normal warranty service procedures for the IBM machine apply.

International Warranty Service

International Warranty Service allows you to relocate any machine that is eligible for International Warranty Service and receive continued warranty service in any country where the IBM machine is serviced. If you move your machine to a different country, you are required to report the machine information to your Business Partner or IBM representative.

The warranty service type and the service level provided in the servicing country may be different from that provided in the country in which the machine was purchased. Warranty service will be provided with the prevailing warranty service type and service level available for the eligible machine type in the servicing country, and the warranty period observed will be that of the country in which the machine was purchased.

The following types of information can be found on the International Warranty Service website.

  • Machine warranty entitlement and eligibility
  • Directory of contacts by country with technical support contact information
  • Announcement Letters
Warranty service upgrades

During the warranty period, warranty service upgrades provide an enhanced level of On-site Service for an additional charge. Service levels are response-time objectives and are not guaranteed. See the Warranty services section for additional details.

IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM website. Certain machines contain remote support capabilities for direct problem reporting, remote problem determination, and resolution with IBM. You must follow the problem determination and resolution procedures that IBM specifies. Following problem determination, if IBM determines on-site service is required, scheduling of service will depend upon the time of your call, machine technology and redundancy, and availability of parts.

Maintenance service options
CRU and On-site Service

At IBM's discretion you will receive CRU service or IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well-lit, and suitable for the purpose.

The following on-site response-time objectives are available as warranty service upgrades for your machine. Available offerings are:

  • IBM On-Site Repair, Same-Day On-Site Response Target, Monday-Friday 08:00-17:00 (excluding public holidays), Last Call Registration: 12:00
  • IBM On-Site Repair, Same-Day On-Site Response Target, Monday-Sunday 00:00-24:00, 365 days a year

Customer Replaceable Units (CRUs) may be provided as part of the machine's standard warranty CRU Service except that you may install a CRU yourself or request IBM installation, at no additional charge, under the CRU and On-site Service level specified above. For additional information on the CRU Service, see the warranty information.


Maintenance services

If required, IBM provides repair or exchange service depending on the types of maintenance service specified for the machine. IBM will attempt to resolve your problem over the telephone or electronically, through an IBM website. Certain machines contain remote support capabilities for direct problem reporting, remote problem determination, and resolution with IBM. You must follow the problem determination and resolution procedures that IBM specifies. Following problem determination, if IBM determines on-site service is required, scheduling of service will depend upon the time of your call, machine technology and redundancy, and availability of parts. Service levels are response-time objectives and are not guaranteed. The specified level of maintenance service may not be available in all worldwide locations. Additional charges may apply outside IBM's normal service area. Contact your local IBM representative or your reseller for country-specific and location-specific information.

The following service selections are available as maintenance options, at additional cost, for your machine type.

  • IBM On-Site Repair, Next-Business-Day Response Target, Monday-Friday. Calls must be received by 3:00 PM local time in order to qualify for next-business-day response.
  • IBM On-Site Repair, Same-Day On-Site Response Target, Monday-Friday 08:00-17:00 (excluding public holidays), Last Call Registration: 12:00.
  • IBM On-Site Repair, Same-Day On-Site Response Target, Monday-Sunday 00:00-24:00, 365 days a year.


IBM Hardware Maintenance Services -- committed maintenance 4

Organizations can lose as much as USD100 million per year to downtime related to information and communications technology. IBM Hardware Maintenance Services -- committed maintenance can deliver different types of hardware service for IBM equipment from the moment you call for support worldwide (based on the countries in which IBM has a presence) and around the clock. Through clear response targets and standardized service-delivery metrics, we can help you optimize your IT infrastructure and can help reduce the threat of hardware-related outages.

For more information, see IBM Hardware Maintenance Services - committed maintenance Data Sheet (D) - USEN.

4 Currently not available in the US

On-site Service

IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well-lit, and suitable for the purpose.

Customer Replaceable Unit (CRU) Service

If your problem can be resolved with a CRU (for example, keyboard, mouse, speaker, memory, or hard disk drive), and depending upon the maintenance service offerings in your geography, IBM will ship the replacement CRU to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from IBM upon your request.

CRUs will be shipped based upon availability . IBM specifies, in the materials shipped with a replacement CRU, whether a defective CRU must be returned to IBM. When return is required, 1) return instructions and a container are shipped with the replacement CRU, and 2) you may be charged for the replacement CRU if IBM does not receive the defective CRU within 15 days of your receipt of the replacement.

CRUs are designated as being either a Tier 1 (mandatory) or a Tier 2 (optional) CRU.

Tier 1 (mandatory) CRUs: Installation of Tier 1 CRUs, as specified in this announcement, is your responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for the installation.

For machines with On-site Same-day Response Service, IBM will replace a Tier 1 CRU part at your request, at no additional charge.

The following parts have been designated as Tier 1 CRUs:

  • DASD SFF Drive
  • DASD SSD Drive
  • NVMe M.2 Carrier card and Flash Modules
  • SAS Card
  • Op Panel - Base
  • Op Panel - LCD
  • Memory DIMM
  • All PCI Adapters
  • FAN
  • TPM Card
  • Power Supplies
  • Service Processor Card/FSP
  • TOD Battery
  • Air Baffles
  • Bezel
  • SAS Cable Front
  • Heatsink
  • Service Cover
  • DASD Backplane Power Cable
  • DASD Backplane Signal Cable

Tier 2 (optional) CRUs: You may install a Tier 2 CRU yourself or request IBM to install it, at no additional charge.

Feature codes or models for which there is a maintenance charge:

9008-22L

Additional reference for Europe

The following European documents can be found on the IBM Maintenance and Technical Support Services website.

  • European Announcement Letter ZS03-0150 for IBM Customer Agreement (ICA)
  • European Announcement Letter ZS04-0135 for Enterprise Agreement Contract
  • European Announcement Letter ZS98-0118 for ServiceSuite Contract
Non-IBM parts service

Under certain conditions, IBM provides services for selected non-IBM parts at no additional charge for machines that are covered under warranty service upgrades or maintenance services.

This service includes hardware problem determination (PD) on the non-IBM parts (for example, adapter cards, PCMCIA cards, disk drives, memory) installed within IBM machines and provides the labor to replace the failing parts at no additional charge.

If IBM has a Technical Service Agreement with the manufacturer of the failing part, or if the failing part is an accommodations part (a part with an IBM FRU label), IBM may also source and replace the failing part at no additional charge. For all other non-IBM parts, customers are responsible for sourcing the parts. Installation labor is provided at no additional charge, if the machine is covered under a warranty service upgrade or a maintenance service.

Usage plan machine

No

IBM hourly service rate classification

Three

When a type of service involves the exchange of a machine part, the replacement may not be new, but will be in good working order.

Maintenance service offerings

This machine is eligible under terms and conditions of IBM ServiceElite, the IBM Enterprise Service Agreement (ESA), or the IBM Maintenance Agreement. Consult your IBM representative for details.

General terms and conditions

Field-installable features

Yes

Model conversions

No

Machine installation

Customer setup. Customers are responsible for installation according to the instructions IBM provides with the machine.

Graduated program license charges apply

Yes

The applicable processor group is: Small

Licensed Machine Code

IBM Machine Code is licensed for use by a customer on the IBM machine for which it was provided by IBM under the terms and conditions of the IBM License Agreement for Machine Code, to enable the machine to function in accordance with its specifications, and only for the capacity authorized by IBM and acquired by the customer. You can obtain the agreement by contacting your IBM representative. It can also be found on the License Agreement for Machine Code and Licensed Internal Code website.

Machine using LMC Type Model 9008-22L

Access to Machine Code updates is conditioned on entitlement and license validation in accordance with IBM policy and practice. IBM may verify entitlement through customer number, serial number, electronic restrictions, or any other means or methods employed by IBM in its discretion.

If the machine does not function as warranted and your problem can be resolved through your application of downloadable Machine Code, you are responsible for downloading and installing these designated Machine Code changes as IBM specifies. If you would prefer, you may request IBM to install downloadable Machine Code changes; however, you may be charged for that service.

Machine Code License Acceptance Requirement

B.) Acceptance-By-Use Machine: No, the Machine Code license requires signed acceptance by the machine's end user directly with IBM, applicable to orders for a new machine, machine type conversion MES, and to machines transferred to another user.



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Prices

Top rule

For all local charges, contact your IBM representative.

IBM Global Financing

IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or go to the IBM Global Financing website for more information.

IBM Global Financing offerings are provided through IBM Credit LLC in the United States and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.

Financing solutions from IBM Global Financing can help you stretch your budget and affordably acquire the new product. But beyond the initial acquisition, our end-to-end approach to IT management can also help keep your technologies current, reduce costs, minimize risk, and preserve your ability to make flexible equipment decisions throughout the entire technology lifecycle.



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Announcement countries

Top rule

All European, Middle Eastern, and African countries, except Islamic Republic of Iran, Sudan, and Syrian Arab Republic.

Trademarks

POWER9, EnergyScale, Power Systems, PowerLinux, Electronic Service Agent, Watson and HACMP are trademarks of IBM Corporation in the United States, other countries, or both.

IBM, Power, POWER8, POWER, PowerVM, AIX, Global Technology Services, PowerPC, Easy Tier and POWER7 are registered trademarks of IBM Corporation in the United States, other countries, or both.

Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Reference to other products in this announcement does not necessarily imply those products are announced, or intend to be announced, in your country. Additional terms of use are located at

Terms of use

For the most current information regarding IBM products, consult your IBM representative or reseller, or go to the IBM worldwide contacts page

IBM Directory of worldwide contacts