 |
 |
| IBM Podcasts can be accessed either directly using the browser or by subscribing to a podcast using podcast client software such as iTunes, Juice or iPodderX (Click here to download a podcasting client). If you are still having difficulties, there are some solutions to common problems provided. |
| |
|
|
| |
|
| To access podcast events using your browser: |
- Choose a podcast to which you want to download.
- At the appropriate event listing on the podcast webpage, right click on the
 image or the "Download in .mp3 format" link.
- Select "Save target as" (if you are using Internet Explorer) or "Save link as" (if you are using Firefox) from the pop-up menu.
- Choose where to save the media file.
- When the download completes, open the file in your favorite media player. (E.g. Windows Media Player or Real Player)
|
 |
| |
|
| To subscribe to and playback a podcast using iTunes, Juice or iPodderX follow the instructions below for the appropriate client: |
| |
|
- Choose a podcast to which you want to subscribe.
- On the podcast webpage, right click on the
 button, and select "Copy Shortcut" or "Copy Link Location".
- In iTunes, select the "Podcasts" option and then choose the "Subscribe to Podcast..." from the "Advanced" menu.
- Paste the the podcast URL and click "OK" to complete the subscription.
- iTunes will begin the download of the first event immediately. Additional events can be downloaded by selecting the podcast and clicking the "Get" button.
|
| |
|
- Choose a podcast to which you want to subscribe.
- On the podcast webpage, right click on the button, and select "Copy Shortcut" or "Copy Link Location".
- In Juice, select the "Subcriptions" tab and click the "Add new feed" button.
- Paste the the podcast URL and click "Save" to complete the subscription.
- To download the podcasts, select the events to download and click the "Check selected feed" button.
|
|
|
- Choose a podcast to which you want to subscribe.
- On the podcast webpage, right click on the button, and select "Copy Shortcut" or "Copy Link Location".
- In iPodderX, select the "New Subscription Feed" option from the "File" menu.
- Paste the the podcast URL and choose whether to "download the enclosed files automatically" and click "Add" to complete the subscription.
- To download files, click the "Refresh Your Subscriptions" button.
|
|
| |
|
| Problem: Downloading Problem in Juice v2.2 |
| |
| Description: When the Juice program attempts to download audio files, if the webserver it is downloading from is busy or unavailable Juice will mistakenly save the HTML response error page as the file and mark the audio file as downloaded. The HTML file can not be played and causes an error message. |
| |
| Workaround: In Juice, click on the "Cleanup" tab and then select the erroneous podcast from the "Select a feed" drop down menu. Select the checkboxes corresponding to the improperly downloaded audio files and click the "Delete" button. Click on the "Subscription" tab, and select the podcast. Click the "Check selected feed" to restart the downloads. |
| |
 |
|
| Problem: It takes too long to download a Podcast. |
| |
| Description: Podcasts are compressed less and are of higher quality than most webcasts, resulting in longer download times (especially over smaller bandwidth connections such as modem connections). |
| |
| Workaround: Subscribing to a Podcast RSS feed will allow Podcasts to be downloaded automatically as new content arrives. Usually by the time you notice that there is new content to view, it will have already downloaded. See the Accessing IBM Podcasts using a podcatcher section for details on how to subscribe to a Podcast RSS feed. |
| |
|
|
|
| Problem: Playback stops and/or rebuffers when progressively downloading (playing the file as it downloads). |
| |
| Description: If you left click a "Download in .mp3 format" link on a Podcast channel page, the .mp3 file will open up into your default media player and start playing as a progressive download. If you do not have a large enough bandwidth connection, the playback may overrun the download which may result in the playback of the file stopping or rebuffering. |
| |
| Solution: To prevent stoppages and rebuffering, completely download the file prior to playing it as described in the Accessing IBM Podcasts using a podcatcher section. |
| |
|
|
| Problem: Audio cuts out in the last few seconds of playback when played in iTunes. |
| |
| Description: iTunes has a feature called crossfade which fades out the last few seconds of an audio file and then fades in the first few seconds of the next audio file. This feature is intended for .mp3 song playlists. |
| |
| Workaround: This feature is only affects playback when using iTunes Library as the source. If you are simply trying to listen to downloaded Podcast subscription audio, simply choose "Podcasts" as the source in iTunes on the right "Source" pane. Crossfade is only enabled for the iTunes Library, so your Podcasts should playback normally. If you are importing files into iTunes or use iTunes as your default Windows media player, please refer to the solution below. |
| |
| Solution: To modify this behaviour for the iTunes Library, select the "preferences" option under the "Edit" menu in iTunes. Select the "Playback" tab, and then either deselect the "Crossfade Playback" checkbox to disable the feature or choose a more suitable crossfade setting using the slider control. |
| |
|
| |
|
