Test your Windows Media Player

The Windows Media Player controls should appear directly below, and you should hear sound within 15-30 seconds. Note: in some cases you may have to press play.

It works:

If you can hear the test message, your Windows Media Player is properly installed and configured.

If you can see the player controls, but hear no audio:

1. Check the volume slider on the player.
2. Check the volume level in Control Panel > Sounds and Multimedia.
3. Check your sound card and speaker connections.
4. Try pressing the play button. (You may need to press it twice)
5. For other issues, including a Windows Media Player that appears "grayed out", consult the IBM Webcasts Windows Media Player troubleshooting page.

If no player appears (or other errors):

Please download the Windows Media Player, ensure you are using a supported browser and ensure you meet the minimum system requirements.

Alternatively, you may want to test your RealPlayer.