To determine if your system is capable of viewing an IBM webcast presentation, there are three main areas that should be examined:
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Computer system requirements
There are minimum computer system requirements for the successful viewing of an IBM Webcast. If these basic requirements are not met, difficulties viewing or listening to a webcast may be encountered.
| Minimum | Recommended | |
|---|---|---|
| Operating system * | Windows 98 second edition | Windows 2000 or XP |
| CPU | 166MHz Pentium class processor or equivalent | 600MHz processor |
| RAM | 64 MB | 256 MB |
| Network connection (audio only) | 28 Kbps Modem | 56 Kbps Modem |
| Network connection (audio & video) | 56 Kbps Modem | Broadband (DSL, Cable modem, LAN/WAN connection, etc.) |
| Sound card | 16 bit sound card with speakers or headphones | 16 bit sound card with speakers or headphones |
| Video card | 16 bit color video display card | 32 bit color video display card |
* Note: many Mac and Linux operating system distributions are capable of playing IBM webcast presentations using supported browsers and media players, but are not explicitly supported by the IBM webcast site.
Web browser requirements
There are minimum web browser requirements for the successful viewing of an IBM webcast. If you are experiencing difficulties viewing or listening to a webcast, make sure that you have a compatible browser version and that the browser is properly installed and configured.
| Minimum | Recommended | |
|---|---|---|
| Internet Explorer | Version 4.0 or higher | Version 6.0 or higher |
| Firefox * | Version 1.0 or higher | Version 2.0 |
| Netscape Navigator * | Version 4.0 or higher | Not recommended |
| Mozilla * | Version 1.0 or higher | Not recommended |
* Note: Some versions of the Firefox, Netscape and Mozilla browsers may require a plugin to be fully compatible with the IBM webcast site when using Windows Media Player (not all versions have suitable plugins). Some Firefox 3.x versions also have known issues with some versions of RealPlayer. Netscape Navigator versions 6.x and 7.x are not fully supported. See the troubleshooting page for more information regarding your browser version.
Streaming media player requirements
There are minimum streaming media player requirements for the successful viewing of an IBM webcast. If you are experiencing difficulties viewing or listening to a webcast, make sure that you have a supported player version and that the player is properly installed and configured.
| Minimum | Recommended | |
|---|---|---|
| Windows Media Player * | Version 6.4 or higher | Version 9.0 or higher |
| RealPlayer ** | Version G2 or higher | Version 9 (RealOne) or higher |
Streaming media player downloads
* Note: Windows Media Player version 9.0 and higher uses a captioning method that is not currently support by the IBM webcast site. If you require captioning service for Windows Media Player do not upgrade past version 8.x. See the Windows Media Player troubleshooting page for more information.
** Note: Some issues exist with recent versions of RealPlayer connecting through a firewall or when used in combination with Firefox 3. See the RealPlayer troubleshooting page for more information.