Search results

DAMO crashes when creating MAPI profile despite having IF5 installed

On Outlook 2k we see "The MAPI spooler has shut down unexpectedly. Close all mail-enabled applications before attempting to log on again". On Outlook 2003 behavior varies. During normal replication, there may be an "Unknown" error. After waiting for a period of a minute or 2 that error will go away. From that point on, no mail is deliver to this user even though the Domino console indicates there is an email that has been delivered to the mail file. 'Entry not found in index' when user has extended charac

While you are attempting to create a MAPI profile in DAMO, the error "Unable To open the ID file" appears. It occurs with only some workstations and only with certain IDs.

In this case, the customer was using DAMO's Silent Install capabilities and never received errors indicating the install was not successful. To troubleshoot this the customer monitored the Windows Task Manager and confirmed that the correct processes were being started in order: setup.exe then msiexe.exe and finally dfosetup.exe. However, in this case, dfosetup.exe never started. dfosetup.exe is the process that actually creates the profile.

The following errors occur when you attempt to send a document from MS Word 2003 via File > Send To > 'Mail Recipient (as Attachment)': "The prompt for password was aborted by user" and "Login failed. Outlook will close" and "The address list could not be displayed.."

This error message occurs when trying to create the Mapi profile during setup of Domino Access for Microsoft Outlook XP. The server is up and running, however the error message displays every time a user tries to run through setup of DAMO on a particular machine.