| Number | Key | Space | Headline | Date |
|---|---|---|---|---|
| 1. | IBM provides the Service Request (SR) problem submission tool to electronically submit and manage service requests on the Web. This tool replaces the Electronic Service Request (ESR) tool.
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2009-04-03 | ||
| 2. | This WebSphere Support Technical Exchange, conducted on October 6, 2005, presented by William Carey, covered the Electronic Service Request (ESR) tool. This tool has been replaced by a new tool called Service Request (SR).
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More items like this found in Distributed Application & Web Servers ] |
2009-04-03 | ||
| 3. | Information about free tools and resources to assist in problem management using SR (Service Requests) and ISA (IBM® Support Assistant) as well as other resources, including education modules, and monthly teleconferences.
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2009-02-09 |
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