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You are running CICS Performance Analyzer for z/OS and noticed that field CHMODECT for CICS TCB change mode count is no longer used in CICS Transaction Server for z/OS (CICS TS) V3.1 or higher. You need to know what monitoring field contains the change mode count.

You are receiving suspect or incorrect data on one or more CICS Performance Analyzer for z/OS (CICS PA) reports. You would like to know what documentation the IBM support team will need to diagnose your problem. If you gather this documentation before calling support it will expedite the troubleshooting process, and save you time.

CICS has a Family page that provides links to ALL product Support pages within the CICS Family including CICS Transaction Server, CICS Tools, and CICS Connectors. You would like to know, what is the URL for the CICS Family page and how you can use this page?

You enabled file control threadsafety for local VSAM LSR files in your CICS Transaction Server for z/OS V3.2 (or later) region. Now you would like to know, how do you determine if your file control requests are running threadsafe?

You run an Historical Database (HDB) Performance LIST report without specifying a report form to print all fields in the HDB. The Performance LIST report is missing one more fields at the end of the report line.

You are generating a report using historical data from the HDB, and the job receives an abend 878, indicating that you have exhausted your storage for the job.

You submit multiple reports in one CICS® Performance Analyzer (CICS PA) batch job and receive the following message: CPA0301E ID Selection checked was invalid - record ignored Field ID=DBCTL C001, APPLID=MYCICS01, Release= 6.2.0. However, the job commands for that region do not include the DBCTL field.

You are using CICS® Performance Analyzer for z/OS® (CICSPA) and you want to create a summary report for a specific transaction that is used by multiple applids. You used the CICSPA ISPF dialog to create the job, but the summary output contains an extra subtotal row for each selected applid. You want to know if it is possible to create the summary report with a grand total at the bottom and without a subtotal line for each applid.

You need to know how to reload an Historical Database (HDB) container dataset using an SMF input dataset that was previously loaded. You delete the existing HDB container dataset and run the HDB Load job again but receive message: CPA3012E HDB has already been loaded for the current SMF input, Name=hdbname No Containers were LOADed due to processing errors.

You recently applied maintenance to CICS® Performance Analyzer for z/OS® (CICS PA) V1.4 that includes PTF UK14107. You chose option 2 for displaying cyclic SMF files on ISPF panelid CPASDIV1, select a cyclic SMF file for SHOW, and receive ISPF message text: System abend code 0C1, reason code 00000001. Abend in host command ISPEXEC or address environment routine TSO.