Troubleshooting domain controller connection problems
A number of factors can contribute to connection problems when trying to connect to the domain controller. Review the following table to determine how to resolve potential domain controller connection problems
Possible problem | Possible solutions |
---|---|
You can not connect to the domain controller when using System i® Navigator to manage EIM. | Domain controller connection information may by incorrectly
specified for the domain that you want to manage. Complete these steps to
verify domain connection information:
|
The operating system or applications can not connect to the domain control to access EIM data. For example, EIM mapping lookup operations performed on behalf of the system are failing. This may be happening because the EIM configuration is incorrect on the system or systems. | Verify your EIM configuration. Expand Network-->Enterprise
Identity Mapping-->Configuration on the system that you are trying
to authenticate with. Right-click the Configuration folder
and select Properties and verify the following:
|
Configuration information appears to be correct but you can not connect to the domain controller. |
|
- Expand Network > Enterprise Identity Mapping > Domain Management.
- Right-click the EIM domain to which you want to connect and select Connect.
- Specify the user type and the required user information that should be used to connect to the EIM domain controller.
- Click OK.